Public Cloud
Corporate email
Traditional
Private Cloud
solution for your
One of the core IT applications for all organisations, alongside telephones,
corporate email remains the main form of business communication.
Choosing the right solution for your
Corporate Email
The cost of maintaining and managing an email infrastructure is continuously increasing as data grows and regulations add to the pressure of retaining that data. Additionally, widespread use and importance, means that downtime or performance issues with your email infrastructure significantly disrupts your workforce’s productivity and is a major headache for IT support functions.
With the introduction of outsourcing and cloud email services you are now offered a range of new sourcing options that promise of cost reduction and the relief of the burden of internally managing and supporting your email infrastructure.
With more than 25 years of experience in IT and the expertise gained, improved and perfected from migrating up to 200,000 mailboxes annually, Computacenter understands the considerations that you face when looking to make changes to your email environment.
SUPPLIER
Ownership Risk Integration Commercials Location Set-up Scalability
Computacenter’s Email Advisory Service uncovers the true cost of Enterprise Email enabling you to make informed investment decisions.
We will help you identify the best-fit, best-value email service delivery model for your organisation. Our methodology enables us to uncover hidden costs, to provide you with complete transparency of your email overhead, making comparisons between the various email models much easier.
Computacenter’s Email Advisory Service
When thinking about how to deliver your corporate email, your decision on which solution is best for you depends on what you view as being the most important requirements for your organisation. Identifying what’s important for you will enable you to determine which solution is best fit. Computacenter is a service and solutions provider with extensive experience across all solutions, and will help you identify your requirements so that you can more confidently determine which solution is best for you as well as how best to deliver that solution.
Why you would invest Things to consider • Full control of your email infrastructure
• Flexibility in customisation and integration with your other business applications
• Full access and complete control of the geographic location of your data
• Meets specific legal/regulatory/governance requirements • Access to required skills to deliver required outcome • Use of your existing support organisation • Will IT staff be available for duration of the project or will they be pulled into operational issues?
• Capital expenditure and overhead cost of datacenter space and IT staff • Requirement to maintain skills levels among internal IT staff • Overhead of managing and implementing upgrades and migrations • On-going overhead of managing solution • Will it be flexible to meet changing business requirements efficiently?
Computacenter maintains close strategic relationships with the key vendors, enabling us determine the most appropriate hardware, licensing and delivery strategy to ensure the best value for you.
Our email projects practice is one of the largest for Microsoft Exchange in the UK, typically migrating around 200,000 Microsoft Exchange Mailboxes per year. Recent projects have included Morrisons, Virgin Atlantic Airways and the NHS.
We will:
• Reduce deployment times and remote management and increase the overall speed of refresh through remote management
• Manage the costs and risks of a complex deployment using industry leading tools, best practices and proven project management methodologies.
• Reduce the cost of ownership
• Eliminate the need for IT staff to visit the desktop during deployment
Computacenter hosts more than 35,000 mailboxes and its supporting hardware infrastructure in our secure and UK-based datacenters. Our email out-tasking services range from migration of existing environments to software upgrades, proactive monitoring, on-site engineering and end user support.
How Computacenter can help
Traditional Delivery
SUPPLIER
Ownership Risk Integration Commercials Location Set-up Scalability
HIGH LOW HIGH LOW OPEX CAPEX ON OFF HIGH LOW FAST SLOW CUSTOMER
SUPPLIER
Ownership Risk Integration Commercials Location Set-up Scalability
HIGH LOW HIGH LOW OPEX CAPEX ON OFF HIGH LOW FAST SLOW CUSTOMER
Why you would invest Things to consider
• Private cloud email services can be offered whether on or off premise, private cloud email services are always dedicated
• The commercial benefits of utility pricing • The security of a dedicated environment that is
implemented, supported and managed by an experienced IT services provider
• Data sovereignty requirements
• No capital expenditure or resource overhead for the required hardware
• Availability guarantees • Flexibility to integrate into existing environments • Limited or no control of the configuration of the service • In general, a higher price point than a public cloud email service • In a majority of cases, ownership of the software licences for the email software remains with you due to the complex licensing rules determined by the software vendors
• With subscription-based email services, you still have to factor in capital costs for initial migration activity and additional costs for email archiving and mobile device access
C3Mail enables you to receive an enterprise email service with a guaranteed availability (99.9%) for a fixed price per
month per mailbox. Based on a Microsoft Exchange 2010 platform, the service is self contained and delivered pre-configured • Dedicate Email Solution – on premise on Computacenter datacenter • Utility pricing – per mailbox per month charging • Flexibility to increase/decrease number of mailboxes within bandings • Flexibility to increase storage • Cloud based and on-premise based email AV and Spam protection • Integration with customer Active Directory • Complete Computacenter end to end solution delivery
Computacenter’s C
3Mail Solution
Private Cloud – C
3SUPPLIER
Ownership Risk Integration Commercials Location Set-up Scalability
HIGH LOW HIGH LOW OPEX CAPEX ON OFF HIGH LOW FAST SLOW CUSTOMER
As a Microsoft Gold partner, Computacenter not only provides the Office 365 licensing, but also provides a complete service wrap to enable smooth transition to Office 365. This includes:
• Advisory consultancy • Transformation and integration services • Operational service management - Service Desk - Remote Administration - Reporting
Public Cloud – Office 365
Computacenter Microsoft Office 365 wrap
With the introduction of enterprise focused shared public cloud email and collaboration services such as Exchange Online and Office 365 from Microsoft and Google’s Google Apps Premier Edition (GAPE), cloud email has become a viable option for medium and large enterprises.
Why you would invest Things to consider
• Generous mailbox allowances • Integrated collaboration and
communication functionality is included as part of the public cloud suite of services • The commercial benefits of utility pricing • No capital expenditure or resource
overhead for the required hardware
• There is a breaking point when the cost of subscription will exceed that of owning the asset
• Ongoing payments need to be weighed against savings from reduced personnel and hardware costs to justify the long term cost saving
• Public cloud email is a shared service and takes a ‘one size fits all approach’
• Service providers have the right to retire or introduce new features
• Security platforms such as GOOD are not supported • With subscription-based email services, you still have
With specialist competency across all key communication and collaboration technologies, a leading networking practice and one of the UK’s most recognised providers of workplace IT solutions, Computacenter offers practical and business-focused solutions for Unified Communications and Collaboration. Leveraging our extensive partner network and IT services expertise, we drive down costs and offer a total solution for our customers.
Summary of Solution Attributes e.g. before C
3Mail and Office 365
Traditional DeliveryProduct & PS Private CloudC3Mail
Public Cloud Office365
Ownership Supplier Customer Customer Supplier Supplier Risk High Low Low Medium Medium Integration* High Low High Medium Low Commercials Opex Capex Capex Opex Opex Location On Off On On or Off Off Set-up Fast Slow Slow Medium Fast Scalability High Low High Medium High Customer Skills/
Resources Required
High
Low High Low Low Legal/Regulatory
Requirements
High
Low High High Medium Costs High Low Unlimited Medium Low
F: +44 (0)1707 639966 www.computacenter.com Registered in England no. 3110569
Computacenter operates in the UK, Germany, France and the Benelux countries, as well as providing transnational services across the globe.
