Admin Guide Web Hosting (Windows Websites) MailStreet Hosting Control Panel (CP)

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DOCUMENT REVISION DATE: October, 2009

Admin Guide – Web

Hosting (Windows

Websites)

MailStreet Hosting

Control Panel (CP)

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Web Hosting Admin Guide / Table of Contents | Page 2 of 112

Table of Contents 

HOW TO USE THIS WEB HOSTING CP ADMIN GUIDE ... 4 

GETTING STARTED WITH WEB HOSTING ... 4 

Other Menu Options & Subscriptions ... 4 

DOCUMENTATION OVERVIEW... 5 

TERMINOLOGY ... 5 

What is an Account ... 5 

What is a Subscription ... 5 

What are Resources ... 5 

DOCUMENTATION TYPOGRAPHICAL CONVENTIONS ... 6 

CANCELLING SERVICE ... 7 

CANCELLATION ISSUES TO CONSIDER ... 7 

ADMINISTRATOR CONTROL PANEL GENERAL USE ... 8 

LOGGING INTO THE SYSTEM ... 8 

MULTIPLE SUBSCRIPTION SERVICES ... 9 

NAVIGATION ... 9 

ACCESS TO SUPPORT RESOURCES ... 10 

WINDOW SEARCH OPTIONS ... 11 

MANAGING DOMAINS ... 13 

ACCESS TO DOMAIN INFORMATION ... 13 

HOSTING | DOMAIN OVERVIEW ... 14 

ALL DOMAINS ... 16 

Add existing domain registered elsewhere ... 17 

Add New Subdomain ... 19 

Register New Domain – Purchase New Domain ... 22 

Transfer Domains ... 22 

MANAGING DNS RECORDS (MX, A, CNAME, ETC.) ... 23 

MAILSTREET WEB HOSTING – ADDITIONAL REFERENCE & INTRODUCTION ... 28 

ADDITIONAL WEB HOSTING RESOURCES ... 28 

INTRODUCTION TO TOP-LEVEL, SECOND-LEVEL, AND THIRD-LEVEL DOMAIN NAMES ... 28 

ACCESS TO WEB HOSTING FEATURES ... 29 

WEB HOSTING SUBSCRIPTION DOMAIN MANAGEMENT—DOMAIN OVERVIEW MENU ... 30 

DATABASES ... 34 

CREATE A MICROSOFT SQL DATABASE ... 34 

FIND AND VIEW A DATABASE ... 35 

Manage a Database ... 37 

DATABASE USERS ... 38 

ALLOWED WEBSITES... 39 

MANAGING YOUR WEBSITE(S)—WEB SPACE MENU ... 40 

GENERAL INFORMATION ABOUT YOUR WEBSITE ... 41 

TOOLS TO CREATE YOUR WEBSITE ... 42 

Parallels Plesk Sitebuilder ... 42 

Microsoft Office FrontPage 2002 ... 46 

Using FTP to Transfer Website Files to Your Website ... 50 

Performance ... 52 

Logging ... 53 

Default Documents ... 54 

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Web Hosting Admin Guide / Table of Contents | Page 3 of 112

MIME Types ... 58 

IIS Application Pool ... 59 

MANAGING FILES ... 60 

MANAGING DATABASE SOURCE NAME (DSN) ... 62 

WEBSITE STATISTICS & REPORTING ... 65 

INSTALL WEB STATISTICS ON DOMAIN ... 65 

Visualize Domain Statistics ... 66 

AWSTATS WEB STATISTICS ... 70 

RESOURCE USAGE ... 71 

SERVICE USERS ... 72 

ADD SERVICE USERS ... 72 

CHANGE DOMAIN OF SERVICE USERS ... 76 

MODIFY CURRENT SERVICE USERS ... 78 

STATISTICS & ANALYSIS ... 81 

RESOURCE USAGE ... 81 

MANAGING YOUR ACCOUNT (MY ACCOUNT) ... 82 

UPDATING ACCOUNT CONTACTS ... 82 

ADDING OR DELETING ADMINISTRATOR USERS ... 83 

BILLING ... 87 

DOMAIN MANAGEMENT ... 88 

Register New – Purchasing a Domain ... 89 

Transfer Existing ... 92 

Renew ... 93 

SUBSCRIPTION MANAGEMENT ... 94 

Cancelling Service -- Cancel Subscriptions ... 94 

Expire Soon ... 97 

Expired Subscriptions ... 98 

Renew Subscription ... 99 

Buy New Subscription ... 100 

UPGRADE WIZARD ... 102 

Buy Additional Resource ... 102 

Change Subscription Plan ... 105 

MY FINANCIAL INFO ... 107  Invoice History ... 107  Open Orders ... 107  Payment Methods ... 108  MY CONTACT INFO ... 110  Account Info ... 110  Personal Info ... 111  Users ... 112  Notification Methods ... 112 

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Web Hosting Admin Guide / Introduction | Page 4 of 112

Welcome to the MailStreet Hosting

Control Panel (CP) for Web Hosting

Administrators

The MailStreet Hosting Control Panel (Hosting CP) is your gateway to all of the administrative functions that you can perform on your MailStreet account, including billing information, adding domains to your account, ordering new services, and more.

How to Use this Web Hosting CP Admin Guide

This Web Hosting CP Admin Guide defines all of the menu options and features within the Control Panel that allows you to manage your Web Hosting subscription service:

• All Domains: Manage the domains associated with all of your account subscriptions. • Hosting: Access the control panel to manage your hosting services

• My Account: View, edit, and manage information related to your account. • Billing: Review past bills or change your credit card information, etc.

• Select Subscription: Toggle between access to your various subscriptions with MailStreet • Help & Support: Obtain access to support resources

• Logout: End your Admin Control Panel session

Getting Started with Web Hosting

For most customers who have ordered their Web Hosting service through the MailStreet website shopping cart, the domain used for ordering the Web Hosting service is already associated with your account. There is no need to use the All Domains menu to begin using your service. Typically you will utilize the Hosting | Web Space menu options to do the following:

View Website Configuration information about your Website

Setup DSN Management parameters to setup Database Source Names • Access File Manager to manage file transfers to your Website.

Other Menu Options & Subscriptions

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Web Hosting Admin Guide / Introduction | Page 5 of 112

Documentation Overview

The primary audience for this Hosting Control Panel Administration Guide for Web Hosting is account administrators who are responsible for setting up Exchange hosting services for users in your company. To better use this guide please review the following which will help you understand the information presented in this documentation.

Terminology

Prior to using this Hosting Control Panel Administration Guide for Web Hosting please note the following

information which will help you use this guide and understand some of the terminology associated with MailStreet hosted accounts.

What is an Account

An account is a membership in the MailStreet Hosting Control Panel (CP). An account keeps track of personal information, such as a user profile, billing history, purchases, etc. A number of users may be registered to manage an account. Each registered user may be granted different access rights within the Hosting CP.

What is a Subscription

A subscription is a package, or bundle, of hosting services provided by MailStreet to the customer, with pre-set prices and terms of service including upgrades/downgrades availability, refunds policy, subscription periods, and a variety of other settings that depend on the type of services.

Services included in a service plan are typically a combination of features (Exchange mailboxes with spam prevention, etc.) along with a quantity of the service provided. Complementary services can be added optionally during the initial purchase or later, after the subscription is setup, as an add-on Resource.

What are Resources

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Web Hosting Admin Guide / Introduction | Page 6 of 112

Documentation Typographical Conventions

The following formatting conventions are used throughout this guide.

FORMATTING CONVENTION TYPE OF INFORMATION EXAMPLE

Bold Used to identify screen names and input

fields.

The Add New Domain screen is displayed which

[Bold brackets] Used to identify buttons and icons on a screen which are used to accept data input or navigate to a new screen.

Complete this screen and click the [Next >>] button.

Bold Menu | Navigation Options

Used to define a series of menu options selected in order. Each individual menu choice is separated by the | divider icon.

To make new domain purchases utilize the Billing | Domain Management | Register New function from the main menu.

Dark Blue Underline Used to identify a hyperlink on a screen. Click on any of the Select links under the Select column in order to access that subscription’s main menu screen.

Bold Italic Bright Blue Used to identify a hyperlink to a different section of the documentation guide. Click on these links to quickly access the referenced information.

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Web Hosting Admin Guide / Cancelling Service | Page 7 of 112

Cancelling Service

You may cancel your hosting service(s) with MailStreet at any time by cancelling your subscription through the Billing | Subscription Management menu option.

ƒ Please see Billing | Subscription Management | Cancelling Subscriptions for detailed information on how to cancel your subscription(s) with MailStreet

Cancellation Issues to Consider

Once you have cancelled your subscription(s) with MailStreet you will no longer have access to our hosting environment. Therefore, BEFORE you process your cancellation request we suggest that you do the following:

1) Change your DNS Record settings accordingly so that web requests are no longer routing to the MailStreet Hosting environment.

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Web Hosting Admin Guide / Access to the Admin CP | Page 8 of 112

Administrator Control Panel General Use

There are a few basics that you will encounter repeatedly when using the MailStreet Hosting Control Panel for Administrators. This section quickly reviews how to log into the system, how to access your subscription services for those accounts with multiple subscriptions, and how to search for specific Users/Items within the Admin Control screens.

Logging into the System

1) Go to the MailStreet Hosting CP Website at https://cp.mailstreet.hostaccount.com. You should see a log-in screen similar to the one below. Enter your administrative login (not your actual mailbox ID or email address) that you created when you signed up for the MailStreet service. Type your username and password, and click the [Login] button.

• Contact MailStreet Support at 866-461-0851 if you have trouble logging into the Control Panel.  

2) Once you have successfully logged in, most users will see the Hosting | Configuration & Administration screen, similar to the one below. From this screen, you can make changes to your Exchange mailboxes, SharePoint sites, or domains, etc.

Along the topmost blue menu ribbon you will find the main navigation to various sections of the Admin Control: • All Domains: Manage the domains associated with all of your account subscriptions. • Hosting: Access the control panel to manage your hosting services

• My Account: View, edit, and manage information related to your account. • Billing: Review past bills or change your credit card information, etc.

• Select Subscription: Toggle between access to your various subscriptions with MailStreet • Help & Support: Obtain access to support resources

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Web Hosting Admin Guide / Access to the Admin CP | Page 9 of 112

Multiple Subscription Services

Optionally, for those accounts with multiple subscriptions, you may view and access your subscription services by selecting the Select Subscription menu item. From this screen you can toggle between subscriptions or set any of the subscriptions as your default view when first logging into and accessing the Control Panel:

• Click on any of the Set as default links under the Default column to identify the subscription to be displayed when first accessing the MailStreet Hosting Control Panel.

o The current “Default” is indicated in this column as a green Default icon without the Set as default

link.

• Click on any of the Select links under the Select column in order to access that subscription’s main menu screen

Navigation

You may access the main menu features of the Admin Control Panel to navigate in one of three ways: 1) Click on the main menu window icons/links to display a new screen of information.

2) Select the menu options from the left-side navigation panel. Clicking on a menu item expands the menu so that you may drill down in the menu structure.

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Web Hosting Admin Guide / Window Search Options | Page 10 of 112

Access to Support Resources

A number of support resources to include documentation, video tutorials, etc., have been created to assist all customers with using their MailStreet hosted services.

1) You may access these support resources from the Support link on the main Hosting | Configuration & Administration page, or from the left side menu navigation: Hosting | Support:

2) The Support page displays a list of links for each product. Clink on any link to access the support resource selected for your review.

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Web Hosting Admin Guide / Window Search Options | Page 11 of 112

Window Search Options

Depending upon the size of your account, you may never need to utilize the Control Panel Search Options that are displayed at the topmost part of many windows that are displayed in the Control Panel. However, for larger customers that create a large number of mailboxes, Contacts, etc., the Search Options provide a manner for Admins to quickly locate the information they wish to work on without having to scroll through multiple pages. The Search Options inputs will change depending upon the nature of the window being displayed, but in general at any time you may use one, or more, of the Search Option input fields to help you locate information within a large list of information currently displayed.

To perform an item search within any window containing the Search Option fields do the following:

1) Enter a valid entry of a search parameter in one, or more, of the Search input fields displayed. If you enter information in more than one Search input field, that acts as an “and” search whereby ALL parameters entered must be met in order to locate the item.

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Web Hosting Admin Guide / Window Search Options | Page 12 of 112

2) Click on the [>] button to initiate the search. The item(s) found will be displayed so that you can manage the information located from the Search as needed.

NOTE: On some screens this icon may be replaced with a Search link that performs the same function.

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Web Hosting Admin Guide / Domains Introduction | Page 13 of 112

Managing Domains

The MailStreet Hosting Services CP has the ability to host and manage DNS services for your domain name(s). Whether you purchase a new domain through MailStreet, transfer an existing domain for MailStreet hosting, or simply point your DNS Records to MailStreet, MailStreet Hosting Services can be your single administrative Control Panel for DNS, as well as your hosted Exchange, SharePoint, Shared Website, and other services. If you have your domain registered and DNS records hosted outside of MailStreet, you can still point specific records within your “external” domain DNS Records to MailStreet if you wish to host your email or web hosting services with MailStreet.

Example for DNS Hosted Elsewhere:

1) Point your MX records to MailStreet for Exchange email hosting, 2) Point your A Records to MailStreet for Web Hosting

Each customer account must have at least one domain for Exchange, SharePoint, and Shared Website hosting to function. This domain, registered on the Internet, can be any standard .com, .net, .org, etc. that is hosted by MailStreet or a third-party provider. Upon signup with MailStreet, customers can purchase/register new domain names, or associate a domain name you already own with the MailStreet services. The domain(s), that have been associated with a MailStreet hosted service, are what enable MailStreet to send and receive email or host SharePoint sites or Websites using your “mycompany.com” domain.

Access to Domain Information

There are two (2) locations within the MailStreet Hosting CP where Admins can manage domain related features. 1) The main menu option All Domains, along the topmost blue menu ribbon, is the option to choose to

access all domain-related features, to include adding new domains that are hosted with other DNS hosts, purchasing new domains, etc. The domains listed in this menu option represent ALL customer domains associated with your account across ALL subscriptions.

2) Under the Hosting | Domain Overview menu path, those domains that have been associated with the

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Web Hosting Admin Guide / Hosting | Domain Overview | Page 14 of 112

Hosting | Domain Overview

The Domain Administration feature of the Hosting options is utilized to manage domains that have been associated with the currently selected MailStreet subscription for hosted services.

™ NOTE: Utilize the All Domains function from the main menu for access to domain related functions that are not yet associated with a MailStreet subscription, to include the purchase of new domains, etc. 1) To access existing domains associated with the currently selected MailStreet subscription, log into the

Control Panel, and access Hosting | Domain Overview from the left-side navigation or main menu links. You should see a screen similar to the following:

2) Click the Domain Administration link from left-side navigation or main menu links to see a list of domain names associated with your account in the MailStreet Hosting Services Control Panel.

3) The domain name(s) associated with the currently selected subscription are listed in the Domain name column and the various subscriptions to which the domain(s) are linked are listed under the hosting columns depending upon the nature of the subscription(s) utilized by each domain(s).

• Click on any domain name link under the Domain name column to review details associated with the corresponding domain.

• In this example, the domain zzmailstreetcustomer.com is associated with both a Microsoft Exchange Mail Hosting subscription and a SharePoint 3.0 Web Hosting subscription (the 100mb SharePoint site that is part of the Exchange subscription).

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Web Hosting Admin Guide / Hosting | Domain Overview | Page 15 of 112

4) The Summary tab is displayed for the domain selected. From this screen you can review details

associated with the domain by clicking on any of the links displayed. There are also additional tab(s) that allow you to access DNS information specific to the domain selected. Optionally if subscribed, access to other hosting service details of the domain are displayed on other tabs (a SharePoint tab in this example).

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Web Hosting Admin Guide / All Domains| Page 16 of 112

All Domains

When going through the Online Shopping Cart to order your MailStreet service (Exchange, SharePoint, etc.) a domain name was associated with your MailStreet service(s) purchased. Through the MailStreet Admin Control Panel you can manage the domains associated with your MailStreet accounts, as well as purchase additional domains to associate with any MailStreet subscriptions of our hosted services, or perform other functions associated with domain name management.

™ NOTE: You may also make domain purchases utilizing the Billing | Domain Management | Register New function from the main menu.

1) To access existing domains associated with any MailStreet subscription—and to perform all other domain-related management functions—log into the Control Panel, and click the All Domains menu from the top-most blue menu bar.

2) The All Domains window is displayed with a listing of all domains currently associated with a MailStreet subscription.

• You may click on any domain listed under the Domain name column to access details associated with the domain.

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Web Hosting Admin Guide / Add Existing Domain Registered Elsewhere| Page 17 of 112

Add existing domain registered elsewhere

You can associate multiple domains that you own to your MailStreet hosted services. MailStreet recommends that when you associate domains with MailStreet hosted services that you point the DNS hosting to MailStreet as well so that you can manage the DNS settings through this Admin Control.

3) From the All Domains screen above, click on the [Add existing domain registered elsewhere] button to assign another domain name that you own, but a domain that is being hosted by another DNS hosting company, to a MailStreet hosting subscription.

™ IMPORTANT: For MailStreet to host your domain DNS records (Zone management ability checked), you must log into your DNS registrar account and point the DNS Records for the associated domain to:

• ns0.collaborationhost.net • ns1.collaborationhost.net

4) The Add New Domain screen is displayed which allows you to assign a new domain to MailStreet hosted service(s). Complete this screen and click the [Next >>] button.

• Domain: Enter the domain to be associated with an MailStreet Service

• Subscription: Your various account subscriptions are available from this pull-down menu. Select the subscription to which the domain will be associated.

• Zone management ability: Check this box if the DNS records with the associated domain are to be hosted with MailStreet so that the domain settings can be managed via this Admin Control

o If left unchecked you must change the appropriate DNS records that are required insure that your MailStreet service is functioning properly:

ƒ MX Record for Exchange email hosting ƒ A Record for SharePoint services hosting

• Optional: Web Hosting: Select from the dropdown if the domain is to be associated with a webhosting service:

o None: No web hosting services

o SharePoint: You wish to associate this domain with a SharePoint site o Web hosting: You wish to associate this domain with Web hosting services

• Optional: Mail Hosting | Hosting | Microsoft Exchange: Select this drop-down option if you want to associate this domain with an Exchange email account.

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5) The Domain creation summary message is displayed. The Summary section lists details associated with this domain, the MailStreet service and the associated name server settings. Click the [Finish] button.

• Note that the MailStreet name servers (ns0.collaborationhost.net, ns1.collaborationhost.net) are listed as the Name Servers since this was setup for “Zone Management”. You will need to POINT the associated domain’s Name Server settings to these settings so that the DNS Records can be managed via the MailStreet Hosting CP. You do NOT need to transfer the domain, simply point the NS Records of the domain as indicated.

6) The Domain Administration screen is displayed with an updated list of Domains associated with your account. If the In Sync column is displaying a yellow No icon, you will not be able to utilize the domain for your various hosting services until it is updated to the In Sync status of Yes.

™ NOTE: The new domain status may require manual approval by MailStreet to prevent customers from accidentally trying to register a domain they do not own, such as yahoo.com. Once this domain status has been updated to “Yes” in the In Sync column email addresses and SharePoint sites can begin using this domain.

You may only register domains that you own. “Public” domains such as gmail.com, Comcast.net, aol.com, etc. may not be registered as a customer domain.

™ NOTE2: This section refers to pointing domains registered with a domain registrar to MailStreet for domain record hosting. This does NOT transfer registration ownership of the domain to MailStreet; only the hosting of the DNS records.

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Web Hosting Admin Guide / All Domains—Add New Subdomain| Page 19 of 112

Add New Subdomain

Subdomains add a “prefix” to an existing domain and are most often used for Web hosting purposes to create a “test area” for web development purposes (ex: development.mydomain.com) or to setup a SharePoint site (ex: intranet.mydomain.com, SharePoint.mydomain.com, etc.). You can utilize the Domain Management features to add a subdomain to any domain that you have associated with a MailStreet hosted service.

1) To add a subdomain to a current domain associated with a MailStreet service click the Domain

Administration link from left-side navigation or main menu links to see a list of domain names associated with your account in the MailStreet Hosting Services Control Panel. Click on the [Add New Subdomain] button.

2) The Add New Subdomain screen is displayed which allows you to assign a new subdomain to a current MailStreet associated domain name. Complete this screen and click the [Next >>] button.

• DNS hosting | Subdomain name: Enter the subdomain prefix title in the input field. From the drop-down menu select the domain name to which the subdomain name is to be assigned. • Optional: Hosting | Hosting:/Subscription: If this subdomain is to be used for Webhosting, or

SharePoint services, make the choice from the drop-down menu. Additionally, if this option is chosen you need to assign the subdomain to an account subscription.

o NOTE: In this example the subdomain is being used as the 100MB SharePoint Site included as part of the Exhange & SharePoint subscription.

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3) Optional: In the event the subdomain is being used for either email or web hosting services the “Add new Subdomain wizard” allows you to setup the service for the subdomain in the subsequent steps. From the Add new Subdomain screen select the Service User to be the administrator of the service and click the [Next>>] button:

• New Service User: Select this option if the user desired to administer the service has yet to be created.

• Existing Service User: Select this option if the user desired to administer the service has been created. Select the desired administrator for this service from the drop-down menu.

4) Complete any additional screens needed to setup the service and click the [Next>>] button to proceed through each subsequent step. The Domain creation summary is displayed at the completion of the service setup wizard. Click the [Finish] button at the end of the setup wizard to complete setup of the service.

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Web Hosting Admin Guide / All Domains—Add New Subdomain| Page 21 of 112

5) The All Domains screen is updated to show the new subdomain added to your account.

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Web Hosting Admin Guide / All Domains—Register New Domain| Page 22 of 112

Register New Domain – Purchase New Domain

This option is similar to buying a new domain and is documented in detail in the Billing | Domain Management | Register New section of this documentation. A quick overview of this feature follows:

1) From the All Domains window click on the [Register New Domain] button. The Register New Domains window is displayed so that you may start the process of purchasing a domain.

2) In the Domain Information | Check Domain input field enter the domain name that you wish to purchase. Click the [Next>>] button to initiate an Internet search for the domain name entered.

3) The Admin Control searches the Internet and displays a list of all available domains that match, or resemble, the domain name entered on the Select Your Domain screen. If any of the domains listed represent a domain that you wish to purchase, click on the radio button in front of the desired domain name and click the [Next>>] button.

• Optionally, if the domain search does not meet your criteria for purchasing a domain name, click the [Cancel] button to return to the Register New Domain: Check Domain Name screen so that you may begin a new search.

4) The Choose Subscription Period screen is displayed. Select the registration period for this new domain purchase from the options displayed and click the [Next>>] button.

• MailStreet recommends that all new domain purchases subscribe to the 2 Year Period option. This option provides our customers with a better value and is easier to manage than a single year subscription period.

5) The Select Hosting for Your Domain screen is displayed. This screen allows you to assign the domain being purchased to an MailStreet hosted service. Select the desired subscription option displayed and click the [Next>>] button.

6) The Confirm Order screen is displayed so that you may review the domain purchase prior to finalizing the order. Click on the [Place Order] button to make the domain purchase. Your account will be billed accordingly and the domain is registered on your behalf and hosted by MailStreet.

The proper domain records required to setup the subscription service associated with this domain are automatically created. You may update any of the DNS Records for this newly registered domain through the Hosting | Domain Management features of the Admin Control.

Transfer Domains

This option assists in transferring the registration of your domain from your current registrar to MailStreet so that all future registration updates to the domain are managed through the MailStreet Hosting Admin Control Panel. This feature is documented in detail in the Billing | Domain Management | Transfer Existing section of this

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Web Hosting Admin Guide / Manage DNS Records| Page 23 of 112

Managing DNS Records (MX, A, CNAME, etc.)

MailStreet Hosting Services has the ability to host and manage DNS services for your domain name(s). Whether you purchase a new domain through MailStreet or transfer an existing one, MailStreet Hosting Services can be your single administrative Control for DNS, as well as your hosted Exchange, SharePoint, Web, and other services.

™ IMPORTANT: If you have your domain registered and DNS hosted outside of MailStreet, you can still create DNS records at your DNS host account for your domain that route email (MX Records) and Web Hosting/SharePoint services (A Records) to your MailStreet-hosted environment. If you are not certain of the proper DNS record settings required to take advantage of MailStreet hosted services, please contact our support staff at 866-461-0851 or see item 7) below.

1) To manage your DNS settings for those domains, and sub-domains, associated with a MailStreet hosted service, access the All Domains menu (or optionally Hosting | Domain Overview | Domain

Administration from the left-side navigation or main menu links). All of the domains, and sub-domains, associated with your MailStreet hosted services are listed so that you may access the DNS records associated with each.

2) Click the hyperlink of the domain name DNS records you wish to manage. The name of the domain is listed on the screen to identify the domain with which you are working as the example shown below. The default Summary tab displays the overall status of the domain and the MailStreet services that are subscribed to the domain.

• DNS Hosting: This section indicates if the associated domain is hosted with MailStreet (DNS Management = “Enabled”) in which case the DNS records of the domain can be managed via this Admin Control. The View Details link provides access to the domain name server records

associated with this domain.

• Web Hosting: This section indicates if there are MailStreet Web Hosting and/or SharePoint Site hosting services associated with this domain. Click on the Add Hosting/Remove Hosting link to change the status of web hosting services associated with this domain.

o In this example no web services are associated with the “my2ndcompany.net” account at this time. Only Exchange email services are associated with this account (See below). • Mail Hosting: This section indicates if there are MailStreet Microsoft Exchange services

associated with this domain. Click on the Add Hosting/Remove Hosting link to change the status of mail hosting services associated with this domain.

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Web Hosting Admin Guide / Manage DNS Records| Page 25 of 112

3) Click the DNS tab to view details of this domain from which you may add, or modify, the domain’s actual DNS records. Depending on whether your DNS is hosted with MailStreet or hosted by a third-party, you will see screens similar to the following:

External Domain (DNS Records hosted with another provider): no DNS changes can be made via MailStreet Hosting Services Admin Control for domains where the DNS records are hosted with another provider.

o If you need to make changes to the DNS records of such domains you will need to access your account with the DNS host provider and make those changes within that account.

o Optionally, click on the [Change DNS Hosting to Internal] button to assign this MailStreet Hosting CP as the DNS Host of choice for this domain. You will need to assign the domain to a current MailStreet subscription and update your DNS hosting records with the domain’s current registrar.

o NOTE: This requires that you update your DNS Records with your current registrar to point to ƒ Ns0.collaborationhost.net

ƒ Ns1.collaborationhost.net

Domain and DNS Records hosted at MailStreet: You may make changes to current DNS records, and/or add new DNS Records to domains hosted by MailStreet through this Admin Control.

4) Click the DNS Records sub-tab just below the DNS main tab. You can now click on any NS, MX, TXT, A, or CNAME record hyperlink to modify it from the Host column. To add a new DNS record for this domain click the [Add New DNS Record] button to add an additional entry.

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Web Hosting Admin Guide / Manage DNS Records| Page 26 of 112

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Web Hosting Admin Guide / Manage DNS Records| Page 27 of 112

6) Depending upon the nature of the DNS record to be created, the appropriate screen is displayed so that you may enter the parameters needed to create a new DNS record. Enter the parameters needed to define this DNS record and click on the [Finish] button to complete the addition of this DNS record to the domain name.

7) Following are the various DNS record settings to utilize for MailStreet hosted Exchange service:

• MailStreet Hosting ALL DNS Records (check Zone management ability for the domain). At your domain registrar point the domain’s DNS records to:

o Ns0.collaborationhost.net o Ns1.collaborationhost.net

For domains that are registered and hosted elsewhere (not MailStreet) you can leave your DNS with your registrar, or DNS host and simply update the MX and CNAME records within your DNS Records as follows:

• MX Records routing for Exchange email only (DNS hosted elsewhere): o Server1.inboundmx.com preference 10

o Server2.inboundmx.com preference 20

• CNAME record for Exchange email only (DNS hosted elsewhere):

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Web Hosting Admin Guide / Web Hosting Introduction | Page 28 of 112

MailStreet Web Hosting –

Additional Reference & Introduction

Additional Web Hosting Resources

The sections that follow in this Web Hosting Admin Guide cover the MailStreet Hosting CP for Web Hosting services as well as a quick overview of transferring files to your Web Space using a FTP session. There are more advanced topics related to creation of Web Sites and file management that are provided as additional resources outside of this Admin Guide. Click on the TITLE of each Web Hosting Resources listed below to view the Title selected.

TITLE DESCRIPTION

Web Hosting Tutorial Videos Video Demos (13)

Plesk SiteBuilder Guide PDF Documentation

FrontPage 2002 User Guide PDF Documentation

Introduction to Top-Level, Second-Level, and Third-Level Domain Names

HELPFUL TIP: MailStreet’s web hosting service supports multi-level domain names.

The last segment in every domain is the top-level domain. The segment listed after the last “dot” in the full name is the top-level domain. In the example below, the top-level domain is “com”.

www .example .com

3RD LEVEL 2ND LEVEL  TOP LEVEL 

The level domain is located just before the last “dot” in the full name. In the example above, the second-level domain is “example”.

The third-level domain is the next highest level in the domain name hierarchy below the second level domain and the segment that appears directly to the left of the second level domain. In the example below, “sales” is the third-level domain.

sales .example .com

3RD LEVEL 2ND LEVEL  TOP LEVEL 

Third-level domain names are not required. However, the use of third-level domain names can usually add clarity to domain names and make them more user-friendly. Third-level domain names can also be used for Google

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Web Hosting Admin Guide / Web Hosting Introduction | Page 29 of 112

Access to Web Hosting Features

If your account has multiple subscriptions, you will need to access the Web Hosting features through the Select Subscriptions main menu option along the top-most blue menu ribbon and select the Windows Website subscription.

1) Once you have selected the Windows Website subscription, you will see the Hosting | Configuration & Administration screen, similar to the one below. From this screen, you can manage the features associated with your Windows Website subscription.

Along the topmost blue menu ribbon you will find the main navigation to various sections of the Admin Control: • All Domains: Manage the domains associated with all of your account subscriptions. • Hosting: Access the control panel to manage your hosting services for the subscription

selected (Web Hosting in this example)

• My Account: View, edit, and manage information related to your account. • Billing: Review past bills or change your credit card information, etc.

• Select Subscription: Toggle between access to your various subscriptions with MailStreet • Help & Support: Obtain access to support resources

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Web Hosting Admin Guide / Web Hosting Subscription Domain Management | Page 30 of 112

Web Hosting Subscription Domain Management—Domain

Overview Menu

If your primary account is a Web Hosting (Windows Website) account, then during the ordering process a domain was associated with your Web Hosting subscription. However, many accounts may have multiple hosting

subscriptions, in which case it is possible that a domain name has yet to be associated with a Windows Website subscription in order to create a website for your account.

The All Domains main menu option displays all domains associated with ALL of the subscriptions that are part of your MailStreet account. Optionally, the Hosting | Domain Overview option provides access to the domain associated with the selected subscription.

To view the domain associated with the selected Web Hosting subscription do the following:

1) Click on the Domain Overview icon/link from the main menu or from the left navigation menu.

2) Click on the Domain Administration link on the Domain Overview page or from the left navigation menu to access the domains associated with this Web Hosting subscription.

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Web Hosting Admin Guide / Web Hosting Subscription Domain Management | Page 31 of 112

3) Check the domains associated with your account to determine if you have a domain that you wish to setup for web hosting by clicking on the All Domains main menu option.

• The domains associated with ALL of your hosting subscriptions are listed on this screen

• In this example the domain my3rdcompany.us has an Exchange subscription associated with it, but no Web Hosting subscription. You can link a domain to the Web Hosting subscription from this window.

• Optionally, utilize the All Domains features to register, add ,or transfer a domain that you wish to utilize for the Web Hosting service.

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Web Hosting Admin Guide / Web Hosting Subscription Domain Management | Page 32 of 112

5) The Add Web Hosting window is displayed so that you can assign the type of Hosting subscription to be linked to this domain. From the drop-down menu select the Website (Microsoft IIS) subscription and then click the [Next>>] button.

6) The Webspace Settings window is displayed indicating that the domain name has been associated with the webspace for this Windows Website subscription. Click on the [Next>>] button.

7) On the next screen a summary message is displayed. Click on the [Finish] button to finalize your association of the selected domain to the Windows Website subscription.

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Web Hosting Admin Guide / Web Hosting Subscription Domain Management | Page 33 of 112

8) The Summary tab for the domain is once again selected with the Web Hosting section updated to reflect the changes implemented. You may click on any of the associated links to View Details, Change Hosting, or

Remove Hosting for the domain.

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Web Hosting Admin Guide / Databases | Page 34 of 112

Databases

The MailStreet Hosting Control Panel provides tools to create and manage Microsoft SQL databases:

1) To access the management tools for Databases, click on Hosting | Databases from the main menu window, or the left navigation menu. The Databases window similar to the following is displayed.

Create a Microsoft SQL Database

By default, there are no databases created and the table is empty. 2) To create a database, click the [Add new database] button.

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Web Hosting Admin Guide / Databases | Page 35 of 112

4) A summary of the new database information is displayed. Click the [Finish] button to finalize the creation of the new Microsoft SQL database.

• Optionally, click the [Cancel] button to abort the process of creating a new database.

5) The Databases screen is updated to list the newly created database.

Find and View a Database

After databases have been created, you can access and view the details associated with the database(s).

1) To view details of a named database, click on Hosting | Databases from the main menu window, or the left navigation menu. The Databases window is displayed. Select the database by clicking on the

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Web Hosting Admin Guide / Databases | Page 36 of 112

2) The databasename screen is displayed which contains three (3) tabs of information related to the database. The General tab is shown by default.

Important information on the General tab screen: • Database manager link

• Database name • Database type • Data size & limit

• Transaction log size & limit • Status

• Internal hostname • Host port

3) Click on the [Edit] button to access the Data size limit: and Transaction log size limit: input fields if you need to change the settings for those fields. Click the [Submit] but to accept any changes made.

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Web Hosting Admin Guide / Databases | Page 37 of 112

Manage a Database

The Server and Database names are displayed at the top of the screen and you can create a new table or select a different management feature from the left menu.

Server tools:

Databases; edit, query, delete

Import; import a .sql database that has already been created

Export; export a database from the server to a local machine

Security; manage roles and permissions

Database tools:

Tables; create, update, delete

Stored Procedures; create, update, delete

Query; create, update, delete

Properties; view and update

Users; manage accounts

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Web Hosting Admin Guide / Databases | Page 38 of 112

Database Users

After databases have been created, you can access and view the Users associated with the database(s).

1) To view details of a named database, click on Hosting | Databases from the main menu window, or the left navigation menu. The Databases window is displayed. Select the database by clicking on the

databasename link from Database name column.

2) The databasename screen is displayed which contains three (3) tabs of information related to the database. The General tab is shown by default. Click on the Users tab to access Users defind for the database.

3) When creating the database a default User was created. You can create additional Users by clicking on the [Add New User] button and following the New User Wizard to create a new database User.

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Web Hosting Admin Guide / Databases | Page 39 of 112

5) Click on the [Show Password] button if you need to know the User’s password. Optionally, click on the [Edit] button to gain access to the Password input fields so that you may change the User’s password.

Allowed Websites

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Web Hosting Admin Guide / Web Space Menu | Page 40 of 112 S

Managing Your Website(s)—Web Space Menu

If you have a domain associated with your Web Hosting subscription, you can manage your web site settings directly within the MailStreet Hosting Control Panel.

1) To access the management tools for your Web Hosting service, click on Hosting | Web Space from the main menu window, or the left navigation menu. The Web Space window similar to the following is displayed:

The tools to manage your website are divided into three major categories:

• WebSite Configuration: All the details about your website including: o FTP account and configuration

o Performance o Logging

o Default documents o Error documents o MIME types

o IIS Application Pool

• File Manager: Manage the directory structure of your website • DSN Management: ODBC database connection management

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Web Hosting Admin Guide / Web Space Menu | Page 41 of 112 S

General Information about Your Website

To gain access to general information about your website, click on the Hosting | Web Space | WebSite Configuration menu options. On the WebSite Configuration | General tab all the most important summary information about your website is displayed on this screen: the host name, the state, the state of supported technologies, and information about your FTP site.

There are three major functions that can be performed from this screen: • Stop: Click this button to stop the service running your website

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Web Hosting Admin Guide / Plesk Sitebuilder | Page 42 of 112 S

Tools to Create Your Website

You will want to create your website design, navigation, and content using a HTML editing software package and then transfer the files created with your web design software to the Web Hosting site using Windows FTP, or some other FTP software, to transfer the files from your local PC to the Web Hosting server.

Parallels Plesk Sitebuilder

MORE ABOUT SITEBUILDER: For more information please refer to the “Parallels Plesk Sitebuilder User Guide”, the link is

provided at the beginning of this document.

Parallels Plesk Sitebuilder consists of two parts: the Wizard and the Administrator Panel. With Plesk Sitebuilder Wizard, you can create sites by simply choosing the design preset you like and adding text and images. Then you can add picture galleries, blogs and online stores in a few clicks. You do not need to know any markup or scripting languages to have a site. The Administrator Panel is a tool for managing and maintaining web sites created in the Wizard.

Plesk Sitebuilder 4.5 offers the following new features:

• Site Map module. Allows you to display a clickable hierarchical model of your site structure to visitors • Removing design template from pages. You can now remove design template's layout and graphics

from the desired pages.

• External Page module. Allows you to link site menu items to external web sites. • Save button. A handy way to save changes you make while working on your site.

• Counter settings are moved to the Wizard. You can now enable a counter on your site at the Pages step of the Wizard, which previously required going to the Administrator Panel.

• Site visitor management is moved to the Wizard. You can now manage your registered visitors through the Registration module editor at the Edit step of the Wizard, which previously required going to the Administrator Panel.

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Web Hosting Admin Guide / Plesk Sitebuilder | Page 43 of 112 S

Enabling Plesk Sitebuilder as the Content Management Tool

There are two (2) built in options for managing content of your website: Plesk Site Builder and FrontPage 2002. Additionally webmasters may create their website files with any other HTML design tool and upload the files via the FTP site.

1) To activate Plesk Sitebuilder as the default content management option access the Summary tab of the domain associated with your website. Select Hosting | Domain Administration | Click the domain name

hyperlink under the Domain Name column | Summary tab. . The “domainname.com” window is displayed. Look for the Content Management section under the Web Statistics section of this window.

2) Click on the Create Site using Parallels Plesk Sitebuilder hyperlink. The screen will update to indicate that Plesk is being installed as your website content tool. Once installed, the Content Management section | Content Management option will indicate that Parallels Plesk Sitebuilder is the default content

management tool.

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Web Hosting Admin Guide / Plesk Sitebuilder | Page 44 of 112 S

4) This opens a new browser window containing the Plesk Sitebuilder interface:

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Web Hosting Admin Guide / Plesk Sitebuilder | Page 45 of 112 S

Deleting/Removing Plesk Sitebuilder

1) If you want to delete your site, or if you decide to utilize FrontPage 2002 as your default content management tool, you will need to uninstall Plesk Sitebuilder as the default content management tool. From the Content Management section click on the Delete your site hyperlink.

2) A warning dialog window is displayed to insure that you wish to remove Plesk Sitebuilder. Click the [OK] button to delete the published website and reset the content management option. Alternatively, click the [Cancel] button to abort this function.

3) The screen updates to indicate that the reset of content management has been scheduled.

4) After the reset has been completed, the Content Management options will once again show both Plesk and FrontPage 2002 options.

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Web Hosting Admin Guide / FrontPage 2002 | Page 46 of 112

Microsoft Office FrontPage 2002

MORE ABOUT FRONTPAGE: For more information please refer to the “Microsoft Office FrontPage 2002 User Guide”, the link

is provided at the beginning of this document.

Microsoft Office FrontPage 2002 is the Web site creation and management application with the tools, power, and features to help you produce professional sites that are dynamic and interactive. FrontPage 2002 empowers users with advances in three key areas:

1. Designing. New layout tools make it easier to design the site you want, giving you the precise layout control you need. Improved graphics support makes working with graphics from other applications much easier.

2. Coding. Use design tools to generate better code, or expand your code skills. Use built-in scripting tools for interactive results. With professional coding tools, write code faster, more efficiently, and with greater accuracy.

3. Extending. Build rich interactive Web sites using live data from a variety of sources. Easily develop dynamic XML data-driven Web sites in a WYSWYG (what you see is what you get) environment. And the enhanced publishing features help you get the Web sites you build on line in no time.

Enabling FrontPage 2002 as the Content Management Tool

There are two (2) built in options for managing content of your website: Plesk Site Builder and FrontPage 2002. Additionally webmasters may create their website files with any other HTML design tool and upload the files via the FTP site.

1) To activate FrontPage 2002 as the default content management option access the Summary tab of the domain associated with your website. Select Hosting | Domain Administration | Click the domain name

hyperlink under the Domain Name column | Summary tab. . The “domainname.com” window is displayed. Look for the Content Management section under the Web Statistics section of this window.

2) Click on the Install FrontPage hyperlink. The Install FrontPage screen is displayed. You will need to assign/create a Service User for FrontPage administration management.

• There is a default frontpageadmin@yourwebdomain.com User that may be selected from the Existing Service User option. Optionally click on the New Service User button to start the wizard to create a new Service User to be the FrontPage administrator.

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Web Hosting Admin Guide / FrontPage 2002 | Page 47 of 112

3) (Optional) If setting up a New Service User as the FrontPage administrator, the Install FrontPage screen displays input options to define this new Service User. Complete each input and click the [Next>>] button.

4) Click the [Finish] button to complete the setup of FrontPage as your content management tool.

5) A confirmation message is displayed indicating that FrontPage 2002 is set as the content management tool • Access the FrontPage 2002 User Guide for detailed instruction on using the FrontPage 2002 for

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Web Hosting Admin Guide / FrontPage 2002 | Page 48 of 112

6) To access the FrontPage 2002 Authoring and Administrative URLs select Hosting | Domain

Administration | Click the domain name hyperlink under the Domain Name column | Summary tab. . The “domainname.com” window is displayed. Look for the Content Management section under the Web Statistics section of this window and click on the Edit Settings hyperlink.

7) The window is updated to display the Settings section. From this section you may click on either of the Administrative URL or Authoring URL hyperlinks as needed to manage your FrontPage content

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Web Hosting Admin Guide / FrontPage 2002 | Page 49 of 112

Uninstalling FrontPage as the Default Content Management Tool

1) If you want to remove FrontPage 2002 as your default content management tool, in order to utilize Plesk Sitebuilder, etc. you will need to uninstall FrontPage as the default content management tool. From the Content Management section click on the Uninstall FrontPage hyperlink.

2) A warning dialog window is displayed to insure that you wish to remove FrontPage. Click the [OK] button to reset the content management option. Alternatively, click the [Cancel] button to abort this function.

3) The screen updates to indicate that the reset of content management has been scheduled.

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Web Hosting Admin Guide / File Transfer | Page 50 of 112

Using FTP to Transfer Website Files to Your Website

The following instructions show you how you can use Windows Internet Explorer and the File Transfer Protocol (FTP) to move your local website files to the Web Hosting server.

HELPFUL TIP: You may also use other FTP clients to upload/download files to and from a local machine and

server. To configure an FTP profile you need the FTP IP address, login, and password.

By default FTP support is active and the URL of the FTP site is displayed. 1. Click the [Show Password] button.

2. Click the FTP URL hyperlink to access the contents of the wwwroot folder in a new browser window.

The FTP root directory is displayed in a new browser window. At the top of the screen the FTP IP address is displayed and below the directory structure on the website.

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Web Hosting Admin Guide / File Transfer | Page 51 of 112

4. Click View on the Windows Internet Explorer toolbar menu and select Open FTP Site in Windows Explorer.

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Web Hosting Admin Guide / Performance | Page 52 of 112

Performance

You can access website performance information from the Hosting | Webspace | WebSite Configuration | Performance tab. This feature manages connection configurations: limit, timeout, keep-alives, and maximum bandwidth.

The following website performance configurations are set as defaults:

• Connections Limit: by default is set to 64 and is the number of imultaneous connections to the website

• Connections Timeout: by default is set to 512 seconds and is the number of seconds a connection can remain idle before the server closes that connection

• HTTP Keep-Alives: enabled by default to improve server performance. It is a message sent by one device to another to check that the link between the two is operating

• Maximum Bandwidth: by default is set to 2048 KB per second

Click the [Edit] button to access these inputs to make changes as needed to enhance the performance of your website. Click the [Submit] button to accept the changes entered or the [Cancel] button to abort the input of any changes made.

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Web Hosting Admin Guide / Logging | Page 53 of 112

Logging

You can access website logging information from the Hosting | Webspace | WebSite Configuration | Logging tab. This feature manages the frequency and archive schedule of logs. Click the [Edit] button to change the logging configurations.

The following logging configurations are available:

• Log Rotation frequency: by default is set to Monthly, use the drop-down menu change frequency • Archive logs files after: by default is set to One month; use the drop-down menu to change

schedule

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Web Hosting Admin Guide / Default Documents | Page 54 of 112

Default Documents

You can access the website default documents information from the Hosting | Webspace | WebSite

Configuration | Default documents tab. The default document is used for client requests to your website where a document name is not specified. For example, the user enters www.yourwebsite.com into their browser and not

www.yourwebsite.com/index.html. The default document(s) specifies what file to serve.

By default your website is configured to have 5 default documents, as seen in the above screenshot. The

documents are ranked by priority with “0” being most important. The client request looks for the priority “0” default document and if it is not found continues to the next document on the list.

Performance & Optimization

Here are a few tips to help reduce the time it takes for the client request to find the default document: • The website landing page should have the same filename as the highest ranking default document.

• Remove any default documents from the list that are not used Name Rules

You cannot use commas in a default document name, for example, my,index.html. If you include a comma in the name of a default document, IIS uses the comma to notate two default documents.

Manage Your Default Documents

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Web Hosting Admin Guide / Default Documents | Page 55 of 112

2. At the top of the list, add the custom default document filename that you want to use, for example, myindex.html and click the [Submit] button to save the changes.

NOTE: You may also want to remove the other document filenames from the list to optimize performance. 3. Now make sure that your landing page named, myindex.html, is placed in the /wwwroot directory. 4. The Default Documents are updated to show your edits.

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Web Hosting Admin Guide / Error Documents | Page 56 of 112

Error Documents

You can access the website error documents information from the Hosting | Webspace | WebSite Configuration | Error documents tab.

When a request is made to your server for a page on your site your server returns an HTTP status code in response to the request. This status code provides information about the request and is sometimes information about an error.

By default all error codes are configured to use an IIS Standard Document but you are able to control the information and format of these error messages by configuring the document used for each status.

• 400s/4xx – Request Errors: Response status codes beginning with the digit "4" indicate cases in which the client seems to have failed.

• 500s/5xx – Server Errors: Response status codes beginning with the digit "5" indicate cases in which the server is aware that it has failed or is incapable of performing the request.

Batch Operations

There are two methods to change more than one error code document at a time:

• Set to IIS Default Text: select all the error code documents or just the ones you want to set to the IIS standard error text and then click the [Set to default text] button. The documents that you selected are now set to the standard IIS default text.

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Web Hosting Admin Guide / Error Documents | Page 57 of 112

Custom Error Documents

1. To customize the document used for an error code, from the list find the code you want to configure and click the code # hyperlink.

There are four different sources of documents you can use for an error code: • IIS Standard Document: By default all codes use this option • IIS Default Error Message: Preloaded error messages by IIS • File: Use a file from your /errdocs directory

• URL: Use a URL on the local server as the error message

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Web Hosting Admin Guide / MIME Types | Page 58 of 112

MIME Types

You can access the MIME Types information for your website from the Hosting | Webspace | WebSite Configuration | MIME Types tab.

MIME types are used to identify the type of information that is contained in a file by classifying the type of content for a particular extension. There are 299 MIME types setup by default on the server and it tells the server how to translate the file. For example, .HTML is format TEXT/HTML.

To see all the System configured MIME types, click on the System sub-tab just under the main tabs. All of the 299 default MIME types are displayed:

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Web Hosting Admin Guide / MIME Types | Page 59 of 112

In the Associated extension input field enter the extension abbreviation. In the Content type (MIME) input field enter the MIME type to be associated with the extension defined above. Click on the [Submit] button to finish your inputs for the newly created user-defined MIME Type.

• Optionally, click on the [Cancel] button to abort this process.

IIS Application Pool

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Web Hosting Admin Guide / Managing Files | Page 60 of 112

Managing Files

Many web site administrators may wish to modify their website structure using the HTML management software of their choice and then moving the folder/files to the website via FTP, etc. However, the MailStreet Hosting CP does have a file management option that will allow you to manage your folder/file structure as needed.

1) To copy, delete or change files stored on the Web site, click on Web Space | File Manager from the left-side navigation or from the main menu icons. From this File Manager screen, look for Manage files and folders and click the Open File Manager link to access files that are part of your website.

 

2) The associated directory structure of this Website is displayed. You may take a number of actions from

this window:

• Click on the checkbox in front of any displayed folder and then utilize the buttons along the top to take action on the selected folders.

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Web Hosting Admin Guide / Managing Files | Page 61 of 112

• Optionally, you may click the icons under the Action column to rename any of the associated folders.

3) On the secondary screen all of the folders and files associated with the selected folder are displayed. Similar to the initial screen you may:

• Click on the checkbox in front of any displayed folder and then utilize the buttons along the top to take action on the selected folders.

• Click on the top-most icon with the folder/up-arrow icon to navigate up one level.

• Click on any of the displayed folders under the Name column to view additional sub-screens to manage that folder.

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Web Hosting Admin Guide / Managing Database Source Name (DSN) | Page 62 of 112

Managing Database Source Name (DSN)

Named data sources (DSN) can be used (like in ODBC) to name some connections and define their connection parameters, it becomes easier to use them (one just has to remember the DSN name), and it becomes possible to change the connection parameters without changing any code.

They can be listed using the .l command, and details about a DSN can be listed using the same command with the DSN name as argument

You must first have created a Microsoft SQL database and use the DSN Management function in order to link the database to the domain.

1) To manage DSN content, click on Hosting | Web Space | DSN Manager from the left-side navigation or from the main menu icons.

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Web Hosting Admin Guide / Managing Database Source Name (DSN) | Page 63 of 112

3) A list of existing database(s) is displayed. Select, by clicking the database name hyperlink from the Database Name column, of the database you want to link as the data source. Click the [Next>>] button. The Microsoft SQL DSN Properties screen is displayed.

4) Do not change any configurations on the Microsoft SQL DSN Properties screen. Click the [Finish] button.

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Web Hosting Admin Guide / Managing Database Source Name (DSN) | Page 64 of 112

6) Click on any DSNname link listed under the DSN column to view the properties of the DSN name. The General Tab is displayed as a default. You may click the [Edit] button to modify the Description field of the selected DSN.

7) Click on the Properties tab to view the properties of the selected DSN.

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Web Hosting Admin Guide / Website Statistics & Reporting | Page 65 of 112

Website Statistics & Reporting

The MailStreet Hosting CP comes with tools for monitoring your website: AWStats Web Statistics and Resource Usage.

1) To access the statistics and analysis tools for your Web Hosting service, click on Hosting | Statistics & Analysis from the main menu, or the left navigation menu.

Install Web Statistics on Domain

The AWStats package is included as part of your Web Hosting subscription, but the AWStats package must first

be installed on your website domain for you to take advantage of this feature. To install the AWStats

package on your website do the following:

1) Access the domain summary page by selecting Hosting | Domain Overview | Domain Administration | Click on the domain name hyperlink from this screen.

Figure

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