Welcome to M&T. We look forward to serving you.

(1)

We look forward to serving you.

(2)

Customer Highlights

3–7

A brief summary of what you can expect as a result of the transition

to M&T Bank – and where to find more information.

Everyday Convenience

8–13

Branches and ATMs

M&T Telephone Banking

Debit and ATM Cards

M&T Web Banking®

M&T Web Bill Pay

Electronic Statements

Your New M&T Accounts

14–25

Personal Checking Accounts

Personal Savings and Money Market Accounts

Certificates of Deposit (CDs)

Retirement Accounts

Lending Services

This guide provides an overview of your accounts and services at M&T Bank, including the

changes that will take place at conversion. For detailed information about the terms governing

your deposit accounts at M&T Bank after the conversion date, please refer to the enclosed

Deposit Account Terms and Conditions and Privacy Policy booklet.

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Look Forward With M&T

We are pleased to welcome you to M&T Bank – a financial partner you can rely on now

and in the years ahead. We’re here to help you look forward to the future with confidence.

Here are some of the many reasons we think you’ll like it here:

Extra convenience:

More branches and ATMs, enhanced online and telephone

banking services, and all the services you need, all in one place

Great account choices:

Bringing you features and benefits designed for the way

you bank today, and helping you to build financial security for the long run

Responsive, professional service:

Throughout the transition and beyond ... plus

sound planning to help you meet the financial challenges of today and tomorrow

Strength and stability:

M&T consistently ranks as one of the strongest and

best-managed banks in the nation

For your convenience, we’ve designed this package to make it fast and easy for you to

find information you need about the transfer of your accounts and services to M&T.

The “Customer Highlights” section on pages 4–7 is a great place to start.

If you have questions, we’re here to assist you.

Just call us at

1-800-414-9435

Monday–Friday, 6am–9pm ET

Saturday–Sunday, 9am–5pm ET

Or visit us anytime at

www.mtb.com

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PROVIDENT BANK

(“PROVIDENT”) IS

BECOMING PART

OF M&T BANK

(“M&T”)

Provident branches and ATMs will soon begin to serve you under the M&T name Your accounts at Provident Bank will convert to similar accounts on M&T systems

ACTION STEP: See the enclosed letter for the actual conversion date and the names

of your new accounts at M&T.

YOUR DEPOSIT

ACCOUNTS ARE

SAFE AND SECURE

AT M&T

COMING SOON:

MORE BRANCHES

AND ATMS

For now, simply bank as usual

After the conversion date, you’ll have access to more than 800 M&T branches and 1800 M&T ATMs in six states and Washington, DC, with more than 300 branches and 740 ATMs in the Baltimore-Washington corridor

ACCOUNT

NUMBERS

Checking accounts: Most checking accounts will continue to have the same account

number. If your account number will change, you’ll receive separate notification

Savings, Money Market accounts, CDs, Retirement Accounts, Loans and Lines of Credit

and Mortgages: New account numbers will be mailed to you. You may also use the

account number look-up tool at mtb.com/provident after the conversion date

USING YOUR

CHECKS

Checking, Savings and Money Market accounts: You can use your current supply of

checks and deposit slips. The next time you reorder checks through M&T, your new supply will be printed with the M&T logo and routing and transit number. If you currently have checks for your account and your account number is changing, we will send a new supply of checks to you

Health Savings accounts (HSAs): If you currently have checks for your HSA, we will send

a new supply of checks to you

Personal Lines of Credit and Home Equity Lines of Credit: You’ll receive new M&T

checks, printed with your new account number, shortly after conversion. Please destroy your Provident checks and begin to use these as soon as they arrive. Provident checks already written will be honored for a limited time

TOPIC CONVERSION HIGHLIGHTS

A summary of information about the transition to M&T

Customer Highlights

REST EASY:

Your deposit accounts will transfer automatically to M&T. There’s nothing you need to do Your direct deposit will continue without interruption

Your deposits will continue to be FDIC-insured up to the maximum applicable limits Your CDs and Retirement CDs will continue with the same term and interest rate features

through the first maturity on or after the conversion date

ANY CUSTOMER 123 ANYSTREET RD. ANYTOWN, CITY 12345 PAY TO THE ORDER OF 10-4 220169 DATE DOLLARS 022000046000000100700001234 Security Features Included Details on Back MEMO

Any Office Office

© D

ELUXE WALLET OR DUPLICA

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NEW DEBIT AND

ATM CARDS

Replacement Card: If you use a Provident Bank debit card or ATM card today, you’ll be

mailed a similar type of card from M&T shortly before conversion. M&T Check Cards will carry the VISA®_logo

GOOD NEWS: Same 4-digit PIN: You can continue to use the same Personal

Identification Number (PIN) with your new card. You will receive a separate mailing to remind you of your PIN.

New Card Number and Expiration Date: Your new number will appear on your new

M&T card

ACTION STEP: If you currently use your card for automatic deductions or recurring

payments to a third party (such as a health club or Internet service provider), please provide your new card number and expiration date to your payees to avoid interruption of your payments.

Activation: Please read the information accompanying your card about when to activate

and use your new card

Changes and Enhancements: See pages 10–11 in this guide, as well as the Deposit Account

Terms and Conditions and Privacy Policy booklet, for more information

FREE ONLINE

BANKING AND

BILL PAY

(For converting Provident deposit accounts)

New Features and Benefits: With M&T Web Banking®_{and M&T Web Bill Pay, you’ll enjoy}

a new level of convenience

It’s Easy to Enroll: Just use your activated M&T Check Card or your M&T ATM card with your

current PIN to enroll on or after the conversion date. Your converted accounts will be available to you

When You Enroll: Your payee information and bill payment history will be available to you

automatically at M&T

ACTION STEP: Please print your account activity prior to the conversion date because

your Provident account activity will not transfer. See the “Important Dates” section of the enclosed letter to find out more.

For More Information:

I See pages 12–13 of this guide

I See the “Important Dates” section of the enclosed letter

I See the separate mailing that will be sent to all registered users of online banking at Provident Bank

24-HOUR

TELEPHONE

BANKING

24-Hour Automated Access: You will continue to enjoy convenient automated access to

your accounts at any time

Personal Assistance: This service is available seven days a week

For More Information: See page 9 of this guide

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ACCOUNT

STATEMENTS

Checking, Savings and Money Market Accounts:

I Two statements will be mailed to you during the month of conversion

• One from Provident Bank, covering the period from the last statement date to the conversion date, including transactions and any interest earned for the period • The second from M&T Bank, covering the period from the conversion date to your

next regular statement date

I Future statements from M&T will arrive on approximately the usual schedule

CD accounts:

I You will receive a final statement from Provident Bank as of the conversion date. CD interest will be accrued but not posted

I After conversion, statements will no longer be issued except when a CD is linked to a checking account or if your account is a CDARS CD; however, you will receive CD maturity notices

Retirement accounts:

I You will receive annual statements plus a supplemental statement for contributions made between January 1 and April 15 for the prior year

I A special conversion statement will not be sent

Combined Statements at M&T may include deposit accounts plus one line of credit account.

Loans, mortgages, investments and retirement accounts are not included

Electronic Statements: When you sign up for M&T Web Banking, you’ll have the option to

request free electronic statements for your M&T accounts

CHECK IMAGES

Check Images: If you currently receive your canceled checks or images of your canceled

checks, then images of your canceled checks will be included with your monthly checking statement at no charge. Check images will also be available online for your M&T transactions for up to three months and are available for checking, savings, and money market accounts. Canceled checks are not returned with statements

Check Safekeeping: If you now have this service, it will continue automatically at M&T and

M&T will retain copies of your paid checks

ACCESS TO YOUR

ACCOUNTS DURING

CONVERSION

WEEKEND

ACTION STEP:

See the enclosed cover letter for a helpful day-to-day schedule (“Important Dates”) You’ll see when and how you can access your account by ATM, telephone and online

OVERDRAFTS

Checking accounts at M&T may be linked to one account for overdraft protection. This

account may be either a savings or a money market account, or a line of credit account

Provident checking accounts currently linked to eligible overdraft protection accounts

will generally continue to be linked as they are today. If you have both a savings or money market account and a line of credit account linked for overdraft protection, only the line of credit will continue to be linked

Insufficient Funds (NSF): Fees will apply when an account is overdrawn. Please refer to the

enclosed Deposit Account Terms and Conditions and Privacy Policy booklet for more information

A summary of information about the transition to M&T

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WATCH YOUR MAIL:

Separate mailings will be sent to you if you have: A new account number

Online banking and bill pay A Debit or ATM Card Investment accounts*

A Coverdell Education Savings Account A Health Savings Account

A Keogh Plan

SEE THE ENCLOSED

DEPOSIT ACCOUNT

TERMS AND

CONDITIONS AND

PRIVACY POLICY

BOOKLET FOR –

Terms and Conditions governing your deposit accounts at M&T as of the conversion date,

including account agreements, applicable fees and charges, interest calculations, funds availability, and more. Please note that deposit accounts converting to M&T from Provident Bank may differ in some ways from standard deposit accounts opened at M&T before, at, or after the conversion date

Privacy Policy: If you wish to opt out of information sharing at M&T, you must do so at

M&T on or after the conversion date, even if you have opted out at Provident. After conversion, just call us at 1-800-785-3162 or visit our website at www.mtb.com

and click on the “Privacy” link

ADDITIONAL

MAILINGS

*Brokerage services are provided by M&T Securities, Inc. (member FINRA/SIPC), not by M&T Bank.

Strong and growing.

M&T Bank (Manufacturers and Traders Trust Company) is one of the nation’s

most highly regarded and well-managed regional banks

Our parent company is M&T Bank Corporation, with assets of over $65.8 billion

as of December 31, 2008. M&T Bank Corporation ranks among the top 20 bank

holding companies in the United States in asset size

We were founded over 150 years ago, and built on a tradition of service, reliability

and personal attention to our customers’ needs

We remain committed to the financial futures of the communities we serve. M&T

is the leading SBA lender in the greater Baltimore area, and has a strong history of

civic and community support

Presorted Standard Mail U.S. Postage PAID M&T Bank One M&T Plaza, Buffalo, New York 14203

John H Smith 123 Anystreet Avenue City, State Zip

WIRE TRANSFERS

AND ACH

TRANSACTIONS

You will need to use M&T Bank’s routing and transit number as of the conversion date for all incoming and outgoing electronic payments to and from your account. This number is: 022000046

ACTION STEP: Please notify anyone who sends incoming or outgoing payment instructions

to or from your account of this new routing and transit number and any change to your account number.

NOTE: Health Savings Account holders must refer to the HSA conversion materials for the

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Every Minute Counts

More banking convenience

Branches and ATMs

M&T Telephone Banking

Debit and ATM Cards

M&T Web Banking

M&T Web Bill Pay

Electronic Statements

We understand that saving time is important to you. And that’s why we’re making

your banking faster and easier than ever before.

M&T offers a new level of convenience – so you can manage your accounts anytime,

anywhere. Plus, you have our commitment to service excellence ... so you can be sure

that your transactions are both accurate and secure.

We look forward to welcoming you at your M&T branch, as well as serving you by

ATM, phone and online.

Welcome to M&T...

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Everyday Convenience

Branches and ATMs

Branches

Look for the M&T sign:

On the conversion date,

Provident Bank will become part of M&T Bank and

Provident Bank branches and ATMs will change to the

M&T Bank name. You’ll continue to be served by the

same team of banking professionals, who are joining

the M&T family

After conversion, you can bank at more than 800

M&T branches and 1800 ATMs in:

Maryland

Delaware

Washington, DC

New York State

Virginia

Pennsylvania

West Virginia

Visit

www.mtb.com

and click on “Branches & ATMs” at

the top of the page to find the branch or ATM nearest you

M&T Bank ATM Tips

ATM deposits:

To ensure timely processing of

your deposit transactions, please be sure to include

a deposit slip

in your ATM deposit envelope

Cut-off time:

The daily cut-off time (change of

business day) for ATM deposit acceptance will

change, and may occur as early as noon

New features:

ATMs will have a number of new

features, such as mini-statements. Just follow the

prompts on your ATM screen

NOTE: The following ATM plans will not be

available after conversion:

MoneyPass

Annual foreign ATM fee plan

M&T Telephone Banking Center

Call Toll-Free: 1-800-724-2440

24-hour Automated Access to Your Accounts

Secure access:

Use your M&T account number and

follow the simple prompts

Services available to you:

I

Get account information and history (based on

transactions posted)

I

Transfer funds between linked M&T accounts

I

Make a stop payment request

I

Order checks or deposit slips

I

Change your PIN (Personal Identification Number)

I

And more

Plus,

there is no charge to speak with our

representatives.

Information on brokerage accounts

is available

by calling M&T Securities, Inc. at 1-800-724-7788,

option 1.

Personal Service Seven Days a Week

Customer service:

If you would like personal service

with your accounts or transactions, we are here to assist

you during these hours:

I

Monday–Friday, 6am–9pm ET

I

Saturday and Sunday, 9am–5pm ET

New accounts:

Our account representatives can help

you choose a new M&T Bank account that’s right for

you. Representatives are available:

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Everyday Convenience

Transaction Limits:

There are new limits on the

number and dollar amount of transactions you may

make during a single day with your M&T Card. For

more information about transaction limits, please refer

to the enclosed Deposit Account Terms and Conditions

and Privacy Policy booklet

Card Transaction Fees:

Transaction fees are listed in

the enclosed Deposit Account Terms and Conditions

and Privacy Policy booklet

Linked Accounts:

At M&T you may have up to four

checking, four savings and two line of credit accounts

linked to a single card. You will receive a list of the

accounts linked to your card when you receive your

new card

Extra Security:

When you use your M&T Check Card

on the Internet, enjoy added security through Verified

by Visa®. For more information or to enroll, visit

www.mtb.com/verified

after the conversion date

Online and Telephone Banking:

Your card also gives

you secure 24-hour access to M&T Web Banking and

Telephone Banking, by identifying you and your

account relationship

For More Information:

I

See the “Important Dates” section of the

enclosed letter

I

See the enclosed Deposit Account Terms and

Conditions and Privacy Policy booklet for terms and

fees that apply to use of your card

I

See the information that will be enclosed with your

new card

If you currently have a Health

Savings Account Card at

Provident, you will receive a

separate mailing with detailed

information about the

transition to M&T.

Provident Bank Gift Cards

will continue to work

under existing terms and conditions until they expire

or funds on the card are depleted

Debit and ATM Cards

New Bank Card from M&T

If you currently have a Provident Bank debit card

(Debit MasterCard®) or Provident Bank ATM card to

access your deposit accounts, it will be replaced by a

new card from M&T Bank as follows:

Ravens Check Card:

If you have asked a Provident

representative for an M&T Ravens Check Card for

use after conversion, you will receive the Ravens card

as your replacement card (provided we receive your

request in time to

process it). Please note

that the Ravens Check

Card is not a Gold

Card, and it is covered

by the terms and

conditions of the

M&T Check Card

Your New M&T Card

will have the same four-digit

Personal Identification Number (PIN) as before

The M&T Check Card

can be used at ATMs, and for

purchases wherever VISA® debit cards are accepted.

Purchases you make with your M&T Check Card are

deducted directly from your linked checking account

The M&T ATM Card

can be used at ATMs, as well as

to make purchases at participating merchants, using

your four-digit PIN

Current Provident

Bank Card New M&T Bank Card Provident MasterMoney® M&T Check Card Debit Card (Visa® Debit Card) (Debit MasterCard®)

Provident Bank M&T Gold Check Card

Gold Card (Visa® Debit Card)

(Debit MasterCard®)

Provident Bank M&T ATM Card ATM Card

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Provident Power Points

If you are currently enrolled in Provident Power Points,

you can continue to earn Power Points until the

conversion date

For your convenience, you will be able to redeem any

unused Power Points through August 31, 2009 by visiting

the existing redemption website before the conversion

date or going to

www.mtb.com/powerpoints

after the

conversion date

Any Power Points that are not redeemed by August 31

will expire

If you are enrolled in Provident Power Points, you will

automatically be pre-enrolled in M&T Bank Visa®

Extras. (See “Enrolling in Visa Extras” for more

information)

M&T Bank Visa Extras

Rewards for Your Everyday Purchases

As an M&T customer, you’re eligible for Visa Extras, a

rewards program that lets you earn points for everyday

purchases made with your M&T Check Card*

Redeem points for gift certificates and gift cards from

leading merchants, travel, hotel and entertainment

rewards, and much more

Best of all, there’s NO FEE to participate

Earning Points is Easy

Once your M&T Check Card is enrolled, you will

automatically start earning points with every qualifying

purchase that you make**

Learn More

You can learn more by visiting

www.mtb.com/extras

to review M&T Bank Visa Extras benefits and Terms

and Conditions

Enrolling in Visa Extras

Enrolling in Visa Extras is easy, just follow the steps

described below that are applicable to you.

If you are currently enrolled in Provident Power

Points:

Your new M&T Check Card will be automatically

pre-enrolled in Visa Extras

You will begin earning Visa Extras points with the

first qualifying purchase

that you make with your

activated M&T Check Card

Visit

www.visaextras.com

and follow the online

instructions to complete your enrollment and begin

managing your Visa Extras account

If you are not currently enrolled in Provident

Power Points:

You can enroll your new M&T Check Card in Visa

Extras as soon as you activate it

To enroll your new card, visit

www.visaextras.com

and

follow the online instructions to enroll your card and

begin managing your Visa Extras account

Once your card is enrolled, you will earn Visa Extras

points for all qualifying purchases

NOTE:

Be sure you activate your new M&T Check

Card by following the instructions enclosed

with your card before visiting

www.visaextras.com

*Only Visa check cards issued to residents of the United States and in good standing may be eligible to participate in Visa Extras. Additional exclusions of cards may apply.

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Everyday Convenience

www.mtb.com

Get up-to-the-minute account information,

including balances and transaction history, view

check and statement images, transfer funds and

more...anytime, anywhere

It’s FREE, fast, easy and secure

If you currently use

Provident Online Banking,

you will receive a separate

mailing with more detailed

information about how

to enroll.

M&T Web Banking

®

ACTION STEP:

See the “Important Dates”

section of the enclosed letter

for a calendar of when you

should discontinue use of

Provident Online Banking

and transfer to M&T Web

Banking and M&T Bill Pay.

Visit

www.mtb.com

to try it out by viewing the

M&T Web Banking interactive demo

You’ll see some new features, for both M&T Web

Banking and M&T Web Bill Pay.

For details, see the

separate letter that will be sent to you

M&T Web Bill Pay

Your current payee information

will be transferred

to M&T

Schedule payments

to virtually anyone in the U.S.

Schedule single payments

up to a year in advance

Set up recurring payments

to be sent automatically at

regular intervals, based on the instructions you provide

M&T Mobile

Sign up for M&T Mobile,

our text message based

mobile banking service, once you’ve enrolled in

M&T Web Banking

Simply click on the “Enroll in M&T Mobile” link

at

the top of your Account Summary screen and you’ll be

ready to get started

For more information

on how M&T Mobile works,

please visit

www.mtb.com/mobile

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Electronic Statements

Receive your statements online

for free instead of

through the mail — it’s safer and more secure. You can

streamline your paperwork, reduce clutter and protect

the environment

Electronic statements look just like your paper

statements

and you can view, print and save them

right to your computer

You can have access

to up to 24 months of electronic

statements for your M&T accounts, and up to three

months of M&T check images

How an M&T Web Bill Payment is Made

SUNDAY

Submit an “ASAP payment” request anytime over the weekend before midnight

Weekend payment example Weekday payment example MONDAY Submit an “ASAP payment” request before midnight Money is removed from account TUESDAY Money is removed from account Electronic payments should be delivered within 2 business days WEDNESDAY Electronic payments should be delivered within 2 business days THURSDAY Paper payments should be delivered within 4 business days FRIDAY Paper payments should be delivered within 4 business days SATURDAY

Please allow 4 business days for the first payment to a new payee.

04/21/2009 thru 05/18/2009

01 1234567654321 07205 17 13

Summar y of Accounts

Checking & Savings

ANYHIM A. CUSTOMER ANYHER T. CUSTOMER 123 MAIN STREET ANYTOWN USA 12345-6789 ANY CUSTOMER 123 ANYSTREET RD. ANYTOWN, CITY 12345 PAY TO THE ORDER OF 10-4 220169 DATE DOLLARS 220000400000010070001234 Security Features Included Details on Back MEMO

Any Office Office

SAFTEY PAPER MP 123 4 $ ANY CUSTOMER 123 ANYSTREET RD. ANYTOWN, CITY 12345 PAY TO THE ORDER OF 10-4 220169 DATE DOLLARS 220000400000010070001234 Security Features Included Details on Back MEMO

Any Office Office

SAFTEY PAPER

MP

123 4

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A Note About Your New M&T Accounts

Your new M&T accounts

Personal Checking Accounts

Personal Savings and

Money Market Accounts

Certificates of Deposit (CDs)

Retirement Accounts

Lending Services

We want you to be happy with the service and value you receive as a customer

of M&T Bank.

That’s why we’ve taken great care to transfer your existing Provident accounts

to the M&T accounts that can offer similar features and benefits to you.

You’ll see that we’ve also waived the standard monthly service fees for most

deposit accounts for at least the first two monthly service charge cycles, to give

you time to become familiar with your new deposit accounts, to make sure

they’re right for you.

If you prefer another M&T account that you believe may be a better match for

your needs, just call us or visit your branch after the conversion date and we’ll

make it fast and easy for you to switch.

Welcome to M&T...

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Personal Checking Accounts

For the name of your new account at M&T, see the inside of the enclosed letter

.

YOUR NEW M&T ACCOUNT

BALANCE REQUIREMENTS AND MONTHLY SERVICE FEES

OTHER IMPORTANT INFORMATION

M&T TOTALLY FREE CHECKING

No minimum balance requirement No monthly service fee

No per-check charge

Accounts with no activity for 90 days (starting any time after conversion) will convert to an M&T First account

M&T DIRECT CHECKING

The monthly service fee will be waived for two monthly service charge cycles

Afterward, no monthly service fee with: I Direct deposit, or

I $1,500 combined average daily balances in M&T Direct Checking and linked Relationship Savings and M&T Personal Savings, or I Automatic deduction of your M&T mortgage

payment

Otherwise, a $5.95 monthly service fee will apply

This account does not earn interest

M&T SELECT WITH INTEREST

Preferred rates, free standard check orders and more

The monthly service fee will be waived for three monthly service charge cycles Afterward, no monthly service fee with:

I $5,000 minimum average daily balance in this account, or

I $10,000 combined balance in this account plus linked personal checking, savings, money market accounts, CDs, IRAs, installment loans, home equity loans, personal lines of credit, as well as eligible investments* (except retirement investments). Some business owners’ deposit accounts may also be linked to this account to meet balance requirements, or

I M&T mortgage with an original loan amount of $100,000 or more

Otherwise, a $14 monthly service fee will apply

We won’t charge you for transactions at non-M&T ATMs in the U.S.

We’ll rebate up to $2 of other banks’ ATM transaction fees for up to four non-M&T ATM transactions you make in any monthly service charge cycle. (Rebates do not apply to accounts maintained at M&T branches in Pennsylvania)

Free standard checks, or 50% discount on designer checks

Your personal and business accounts can work together to help you avoid monthly service fees

For more information, see the enclosed Deposit Account Terms and Conditions and Privacy Policy booklet

*M&T Securities, Inc. (member FINRA/SIPC), is a member of the M&T Investment Group. Brokerage services are offered by M&T Securities, Inc., not by M&T Bank.

NOTE: If your account at M&T will be an Employee M&T Select With Interest account, please refer to the Deposit

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Personal Checking Accounts

For the name of your new account at M&T, see the inside of the enclosed letter.

RELATIONSHIP CHECKING WITH INTEREST Available only to those customers converting to this account

The monthly service fee will be waived for three monthly service charge cycles Afterward, no monthly service fee with:

I $1,000 average daily balance, or

I $2,500 combined average daily balance in this account and linked checking, savings and money market, or

I $7,500 combined average daily balance in this account plus all of your other personal deposit accounts and the outstanding balance of loans linked to the account Otherwise, a $10 monthly service fee

will apply ($8 for customers with direct deposit)

Your account includes free standard checks

Three free non-M&T ATM transactions per monthly service charge cycle

@COLLEGE CHECKING

A special value for college students

Four free non-M&T ATM transactions per monthly service charge cycle

We’ll rebate up to $2 of other banks’ ATM transaction fees for up to four non-M&T ATM transactions you make in any monthly service charge cycle

@College Checking accounts will convert automatically to M&T Direct Checking five years after the date of opening This account does not earn interest M&T @ WORK

CHECKING

Special benefits through your workplace

The monthly service fee will be waived for two monthly service charge cycles

Afterward, no monthly service fee with: I Direct deposit to the account, or

I Automatic deduction of your M&T mortgage payments from the account

Five free non-M&T ATM transactions per monthly service charge cycle

This account does not earn interest M&T CLASSIC

CHECKING WITH INTEREST

Extra value for customers age 50 or more

Free check image return

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HEALTH SAVINGS ACCOUNT (HSA)

Save money for health care costs

The monthly service fee will be waived for six monthly service charge cycles

Afterward, no monthly service fee with direct deposit, or $1,000 minimum daily balance Otherwise, a $5 monthly service fee will apply Investment options are available to accounts

with balances of $3,000 or more

You will receive HSA conversion materials and a welcome letter from M&T with additional conversion-related information including funding and account access information

For more specific HSA conversion-related information, please call 1-877-MTB-HSA1 or visit our website www.mtb.com/HSA ACTION STEP:

Be sure to review the HSA conversion materials and the welcome letter when you receive them in the mail

POWER CHECKING The monthly service fee will be waived for three monthly service charge cycles Afterward, no monthly service fee if you

maintain:

I $50,000 combined balance in this account plus linked personal checking, savings, money market accounts, CDs, IRAs, installment loans, home equity loans, personal lines of credit, as well as eligible investments* (except retirement investments). Some business owners’ deposit accounts may also be linked to this account to meet balance requirements, or

I An M&T Bank mortgage with an original loan amount of $200,000 or more

No transaction fee for non-M&T ATM transactions

We’ll rebate up to $2 of other banks’ ATM transaction fees for up to 15 non-M&T ATM transactions you make in any monthly service charge cycle

Free standard checks, or 50% discount on designer checks

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Personal Savings and Money Market Accounts

For the name of your new account at M&T, see the inside of the enclosed letter.

M&T STARTER SAVINGS

(for those under 18 years old)

Quarterly statements

If you have a Provident passbook, you can continue to use your passbook after conversion for your personal records

ACTION STEP:

Please be sure to visit your usual branch to update your passbook before conversion RELATIONSHIP

SAVINGS

(for Provident College Student and Bank at Work Savings Account holders and

Provident Statement Savings Account 18 years and older)

The monthly service fee will be waived for two monthly service charge cycles Afterward, no monthly service fee with:

I A linked M&T checking account, or I $250 minimum daily balance

Four free withdrawals per monthly statement cycle. $1 per excess withdrawal

Quarterly statements (monthly if combined with checking) RELATIONSHIP SAVINGS (for Provident Passbook Savings Account holders 18 years and older)

The monthly service fee will be waived for six monthly service charge cycles

Afterward, no monthly service fee with: I A linked M&T checking account, or I $250 minimum daily balance Otherwise, a $5 monthly service fee

will apply

Monthly statements

You can continue to use your Provident passbook after conversion for your personal records

ACTION STEP:

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M&T E-MONEY MARKET

Monthly paper statements (electronic statements available if you enroll)

PREFERRED SAVINGS

Available only to those customers who are converting to this account

The monthly service fee will be waived for two monthly service charge cycles Afterward, no monthly service fee with a

$2,500 minimum daily balance

Otherwise, an $8 monthly service fee will apply, plus a $1 fee for withdrawals in excess of four per month

Monthly statements (quarterly if your account at Provident is a CDARS settlement account)

NOTE:

CDARS Settlement accounts will have no minimum balance requirements and no monthly service charges will be assessed M&T MARKET ADVANTAGE Money market rates, compounded daily

The monthly service fee will be waived for two monthly service charge cycles Afterward, no monthly service fee with a

$2,500 minimum daily balance

Otherwise, a $10 monthly service fee will apply, plus a $1 fee for withdrawals over four per service charge cycle

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Certificates of Deposit (CDs)

REST EASY: The interest rate terms, maturity date and other features of your account will

remain the same until its first maturity date on or after the conversion date.

NOTES: At maturity, these accounts will be governed by the account terms and conditions of M&T Bank.

Plus, the grace period will be extended to ten days

M&T will report interest for tax purposes based on interest accrued through year-end regardless of

when interest is credited

If you have a CDARS CD that matures on or after the conversion date, it will NOT automatically renew at

maturity. At maturity, all funds in that account will be deposited into your CDARS settlement account and will remain in the settlement account until you take further action

If you have a Jumbo CD that matures on or after the conversion date, it will NOT automatically renew at

maturity. At maturity, the balance in the account will cease to earn interest and will remain in the account uninvested until you take further action

IF THIS IS YOUR PROVIDENT BANK ACCOUNT ON THE CONVERSION DATE

IT WILL RENEW AUTOMATICALLY AT ITS NEXT MATURITY ON OR AFTER THE CONVERSION DATE AS AN M&T BANK:

UPON THE FIRST MATURITY ON OR AFTER THE CONVERSION DATE: FIXED-RATE CERTIFICATE OF DEPOSIT UPGRADEABLE CD AUTOMATICALLY RENEWABLE REGULAR TIME DEPOSIT

Account will renew automatically as a fixed-rate CD for the same or nearest term at the then-current interest rate for that term. Penalties may apply for early withdrawals ADD-ON CERTIFICATE OF DEPOSIT (including No-Penalty) AUTO SAVE CD AUTOMATICALLY RENEWABLE ADD ON TIME DEPOSIT

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Retirement Accounts

REST EASY: Retirement CD account holders: The interest rate terms, maturity date,

distribution schedule and other features of your retirement account CD will remain the same until its first maturity on or after the conversion date.

CD ACCOUNT FOR A: I TRADITIONAL IRA I ROTH IRA I SEP IRA OR I KEOGH PLAN

(i.e., A PROFIT SHARING OR MONEY PURCHASE PLAN)

The interest rate terms, maturity date, distribution schedule and other features of your CD will remain unchanged until its next maturity date

Your account will automatically renew at its next maturity date on or after the conversion date as a FIXED-RATE CD for the same or nearest term at the then current interest rate for that term for an Automatically Renewable Individual Retirement Account or Automatically Renewable Retirement Account, as applicable

I Accounts are non-contributory, meaning that additional deposits to the account are not allowed except at maturity or during a grace period

I Your interest rate may not be adjusted after your account renews as an M&T account

MONEY MARKET ACCOUNT FOR A: I TRADITIONAL IRA I ROTH IRA I SEP IRA OR I KEOGH PLAN

(i.e., A PROFIT SHARING OR MONEY PURCHASE PLAN)

Your account will become an M&T MARKET ADVANTAGE (IRA OR RETIREMENT PLAN) ACCOUNT

Earns a variable rate of interest

IF THIS IS YOUR PROVIDENT BANK ACCOUNT ON THE CONVERSION DATE

AT CONVERSION: ADDITIONAL INFORMATION:

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Scheduled distributions from your retirement plan will be made first from the deposit account in the plan that pays the lowest interest rate until all funds in that account have been distributed

Other distributions will be accommodated at the discretion of M&T

Each distribution from your IRA must be at least $100

If you are currently receiving amounts less than $100, we will increase your distribution to $100

Distributions from your retirement account will be paid with the same frequency and in the same manner as before

Distributions will be mailed to your primary address only

If you have scheduled distributions from your retirement plan, this schedule will continue The amount of your required minimum distribution (RMD) calculated at the beginning of

a year will not be automatically adjusted if you take an unscheduled distribution If you are over age 701_⁄₂_{and have not established an automatic scheduled distribution}

from your Traditional IRA or SEP IRA, M&T BANK WILL NOT MAKE ANY DISTRIBUTION TO YOU UNLESS WE RECEIVE WRITTEN AUTHORIZATION WITH YOUR DISTRIBUTION ELECTION

TOPIC NEW FEATURES AT M&T

This information applies to all IRAs including Traditional IRAs, Roth IRAs and SEP (Simplified Employee Pension) IRAs.

IRA Distributions

NOTE: If you currently have a Keogh Plan at Provident Bank, we will contact you

separately about your plan.

REST EASY: If you currently have scheduled distributions from your IRA, Roth IRA or SEP IRA,

they will continue without interruption.

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For additional information, see the enclosed Deposit Account Terms and Conditions and Privacy Policy booklet and the retirement account disclosures

TOPIC NEW FEATURES AT M&T

This information applies to all IRAs, including Traditional IRAs, Roth IRAs and SEP (Simplified Employee Pension) IRAs.

Unscheduled distributions from a fixed-rate, noncontributory retirement account CD may incur an early withdrawal penalty

This penalty will not apply to scheduled distribution payments

If you currently have a Traditional, Roth or SEP IRA at Provident, please see the enclosed M&T Bank Individual Retirement Trust Account Agreement and Roth Individual Retirement

Trust Account Agreement and Disclosure Statements that will govern these accounts, from

and after the conversion date

For more specific retirement account information, please call 1-800-829-1924

You will receive information in a separate mailing to update your beneficiary designation

UPON RENEWAL

OF A CD ON OR

AFTER THE

CONVERSION DATE

ADDITIONAL

INFORMATION

Presorted Standard Mail U.S. Postage PAID M&T Bank One M&T Plaza, Buffalo, New York 14203

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Lending Services

PERSONAL LINES

OF CREDIT

(Including Overdraft

Protection)

New account number. Your account will be

assigned a new account number, which will appear on your future statements from M&T If you have an overdraft line of credit at

Provident Bank, your new account number will be different from your checking account number You can find your new account number by

visiting www.mtb.com/provident and using the account number lookup tool

ACTION STEP:

If you currently make payments through an account outside of Provident Bank, please be sure to update your information with your new M&T account number

HOME EQUITY

LINES OF CREDIT

New account number. Your current Provident

Bank account number will change to a new account number at M&T. You will be notified of your new account number in a separate mailing and with your first statement

Your can also find your new account number by visiting www.mtb.com/providentand using the account number lookup tool

ACTION STEP:

If you currently use a Bill Pay Service outside of Provident Bank to make your payments, please be sure to update your information with your new M&T account number

INSTALLMENT

AND HOME

EQUITY LOANS

New account number. Your loan account will

be assigned a new account number at M&T, which you will receive in a separate mailing

ACTION STEP:

If you currently use a Bill Pay Service outside of Provident Bank to make your payments, please be sure to update your information with your new M&T account number

ACCOUNT TYPE ACCOUNT NUMBER INFORMATION CONVENIENT ACCESS

Enhanced access methods. If you have a

personal line of credit, you will be mailed new M&T checks to use for advances from your account. Please destroy your remaining Provident Bank checks as of the conversion date

You will be able to access your line at your branch, M&T ATMs, through M&T Web Banking and by telephone

If your line of credit is linked to an M&T checking account for overdraft protection, your line will now transfer funds in exact dollar amounts, as opposed to $100 increments

Account access methods. You can continue

to access your Home Equity Line of Credit by check, at your branch, and through M&T Web Banking

You will receive new M&T checks in the mail. Please destroy your remaining Provident checks at that time

If you use a Provident MasterCard to access your Home Equity Line of Credit, this access will be replaced by utilizing your M&T Check Card to access available funds that you have transferred from your Home Equity Line of Credit to your M&T checking account using the transfer services available through M&T Web Banking

Access options not available for these types of loans

NOTE: If you currently have a home equity line of credit, personal line of credit, home

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PAYMENT INFORMATION

Payment due date. Payments will now be due approximately 25 days after your first

cycle date

Monthly statement. If your line of credit is linked to an M&T checking account for

overdraft protection, you will receive a separate statement for your overdraft line, which will be included in your checking account statement envelope

Payment methods. Your payments may be made at a branch, by transfers through

M&T Web Banking, at ATMs, by telephone, through automatic deduction from a checking or savings account or by mail. If payments are made by mail, starting on the conversion date, please address them to:

M&T Bank P.O. Box 62146

Baltimore, MD 21264-2146

Payment due date. Payments will be due on a fixed date each month 25 days after your

cycle date. If you have separate fixed-rate loan segments within your Home Equity Line of Credit, you will receive one statement for the fixed and variable rate segments with the same payment due date

M&T Bank P.O. Box 62146

Baltimore, MD 21264-2146

New coupon payment book. A new coupon payment book printed with your new

M&T account number will be mailed to you shortly after conversion for use in making your payments unless you make your payments through automatic deductions. If you have a Ground Lease, you will continue to receive bi-annual payment notices

M&T Bank P.O. Box 62082

Baltimore, MD 21264-2082

Adjustable rate installment loans. As of the conversion date, whenever the interest rate on

your adjustable rate installment loan changes (based on a corresponding change in the pricing index for your account) your monthly loan payment will be recalculated

Secured loans. Loans secured by deposits must be paid in full before deposit holds are released

Note About Automatic Payment of Personal Loans and Lines of Credit

Including Home Equity Loans and Lines of Credit

Payments from an account at

M&T Bank:

If you make payments

to your loan or line of credit

account through automatic

deduction from a Provident Bank

deposit account that’s also

converting to M&T, your automatic

payments will continue as before,

without interruption

Important Note: Payments will be

deducted automatically only for the

exact amount due/billed in a given

month and only when there are

sufficient funds in the funding

deposit account at the time the

payment is due. Only one attempt

to deduct the payment will be

made. If there are insufficient funds

at that time, no payment will be

made for that billing period.

Payments from an account at

another financial institution:

If your payments are deducted

automatically from an account at

another financial institution, this

arrangement will continue after

conversion. To make your

automatic payment through

M&T Bank, please visit any

M&T branch or call the M&T

Telephone Banking Center.

If you

would like to open a new checking

or savings account with us, please

visit your branch, and we’ll make it

easy to switch your automatic

payments, too

REST EASY: The current interest rate, terms and fee structure of your account will

remain in effect at M&T. If your account has a variable rate, it will be

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All The Services You Need

For more information:

1-800-414-9435

Monday–Friday,

6am–9pm ET

Saturday–Sunday,

9am–5pm ET

Or visit us anytime at

www.mtb.com

At M&T, there are many new account choices available to you. These include

checking and savings accounts for every stage of life, flexible loans and lines

of credit to meet your borrowing needs, and investments and insurance* to

help you build a secure financial future.

To find out more, just call us at 1-800-414-9435, or visit your branch after

the conversion date. You can also find more online at

www.mtb.com

.

We look forward to helping you make the choices

that are right for you ...

and working with you to build financial security for a lifetime.

*M&T Investment GroupSM_{is a service mark of M&T Bank Corporation and consists of M&T Securities, Inc., the investment related areas of}

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