CA ARCserve Backup r16.x Professional Exam
(CAT-360)
Study Guide
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Table of Contents
Table of Contents ... i
1 Exam Information ... 1
2 Areas for Study ... 1
1 Exam Information
The CA Technologies Certification Program is designed to measure your skills, knowledge, and expertise in managing, administering, installing, configuring and implementing select CA Technologies products for complete and optimized IT solutions. With CA certifications, management teams will have peace of mind that knowledgeable professionals are handling their CA Technologies applications.
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The aim of this document is to help you prepare for the CA Service Desk Manager r12.x Professional Certification Exam. Make sure that you familiarize yourself with the content areas tested. Your best path to success is to attend the exam prep course(s).
You may also find it helpful to review the product documentation at https://support.ca.com and to participate in CA Global User Community forums at https://communities.ca.com/.
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Gain a comprehensive understanding of the product or solution
Increase the likelihood of passing the exam on your first attempt
The Exam Experience
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CA employees may also go here for more information: https://one.ca.com/education/certification
Professional Exam Details
Product release: Major release listed in the title; Includes subsequent point releases
Recertification: There is no annual requirement to recertify for the same release of a product. For each major product release, an updated exam will be available for recertification.
Number of items = 50
Item types = Multiple choice, including multiple response questions
Time to complete test: 90 minutes
Passing score is 70%
Attempts Permitted: You may register for your first retake immediately. For subsequent retakes you are required to wait at least thirty (30) calendar days from the date of your last attempt. Read the online
2 Areas for Study
Information from a variety of sources can represent the body of knowledge covered by the exam.
Figure 1. Learning path and body of knowledge
Search the CA Education Portal for courses covering the latest product releases, as they may not have been available at the time of this document posting:
o Partners & Customers look here: http://education.ca.com
o Employees look here: https://calearning.ca.com
Visit Communities at CA for documentation and more: https://support.ca.com
Register for the exam here: www.webassessor.com/catechnologies/index.html
support.ca.com
Prior Knowledge
Best Practices
communities.ca.com
Use Cases & Scenarios
Practical Application of
Course Concepts
CA Tech Insider
CA ARCserve Backup r16.x Courses:
05ARC20371 CA ARCserve Backup for Windows r16: Administration 200 (3 days)
05ARC20381 CA ARCserve Backup for Windows r16: Implementation 200 (2 days)
Table 1
Exam objectives as they map to related courseware and bodies of knowledge, including percentage of exam devoted to topics.
Exam Objectives Related Content Exam
Focus
Administering Backup Jobs CA ARCserve Backup for Windows r16: Administration 200 (05ARC20371)
Administer Backup Jobs
Manage and Monitor Backup Jobs in the Job Status Manager
Describe Global Backup Options
Set Alerts Using the Alert Manager
10%
Restoring Data CA ARCserve Backup for Windows r16: Administration 200 (05ARC20371)
Restore Data
Identify the Different Methods for Restoring Data
4%
Protecting File Servers CA ARCserve Backup for Windows r16: Administration 200 (05ARC20371)
Protect File Servers
Configure the Windows Client Agent
Configure the Agent for Open Files
6%
Backing Up and Restoring Exchange Server Data
CA ARCserve Backup for Windows r16: Administration 200 (05ARC20371)
Back Up and Restore Exchange Server Data
Perform Database Level Backups
2%
Backing Up and Restoring SQL Server Databases
CA ARCserve Backup for Windows r16: Administration 200 (05ARC20371)
Back Up and Restore SQL Server Databases
Restore SQL Server Databases
2%
Backing Up and Restoring SharePoint Server Data
CA ARCserve Backup for Windows r16: Administration 200 (05ARC20371)
Back Up and Restore SharePoint Server Data
Back Up SharePoint Data
2%
Backing Up and Restoring Data on Virtual Machines
CA ARCserve Backup for Windows r16: Administration 200 (05ARC20371)
Back Up and Restore Data on Virtual Machines
Describe How Data Is Backed Up from VMware Virtual Machines
2%
Managing the CA ARCserve Backup Database and Catalog Database
CA ARCserve Backup for Windows r16: Administration 200 (05ARC20371)
Manage the CA ARCserve Backup Database and Catalog Database
Protect the CA ARCserve Backup Database
2%
Monitoring the Operation of CA ARCserve Backup
CA ARCserve Backup for Windows r16: Administration 200 (05ARC20371)
Monitor the Operation of CA ARCserve Backup
Generate Reports Using the Report Manager
2%
Monitoring Performance Using the Dashboard
CA ARCserve Backup for Windows r16: Administration 200 (05ARC20371)
Monitor Performance Using the Dashboard
Identify Global Dashboard Features
Exam Objectives Related Content Exam Focus
Administering Windows Authentication, User Profiles, and Audit Logs
CA ARCserve Backup for Windows r16: Administration 200 (05ARC20371)
Administer Windows Authentication, User Profiles, and Audit Logs
Set Up Windows Authentication
2%
Administering Media CA ARCserve Backup for Windows r16: Administration 200 (05ARC20371)
Administer Media
Administer Disk and Tape Media
2%
Performing Administrative Tasks with the Server Admin Utility
CA ARCserve Backup for Windows r16: Administration 200 (05ARC20371)
Perform Administrative Tasks with the Server Admin Utility
Perform Administrative Tasks in the Server Admin Utility
2%
Planning Your Data Protection Environment
CA ARCserve Backup for Windows r16: Implementation 200 (05ARC20381)
Plan Your Data Protection Environment
Review the Product Architecture
Identify Your Data Storage Requirements
Identify Your Data Transfer Requirements
Schedule Backups
Calculate Storage and Data Transfer Requirements
10%
Planning Your CA ARCserve Backup for Windows Installation
CA ARCserve Backup for Windows r16: Implementation 200 (05ARC20381)
Plan Your CA ARCserve Backup for Windows Installation
Identify Supported Platforms and Devices
Identify the Types of CA ARCserve Backup for Windows Server Installations
Identify Database Requirements
6%
Installing CA ARCserve Backup for Windows r16
CA ARCserve Backup for Windows r16: Implementation 200 (05ARC20381)
Install CA ARCserve Backup for Windows r16
Identify the Installation Prerequisites
Identify Install Options
Verify the Local Installation
8%
Configuring CA ARCserve Backup for Windows r16
CA ARCserve Backup for Windows r16: Implementation 200 (05ARC20381)
Configure CA ARCserve Backup for Windows r16
Set Manager Console Preferences
Configure Security
Configure Devices
Explore Enterprise Module and Performance Components
12%
Automating Backup Job Scenarios
CA ARCserve Backup for Windows r16: Implementation 200 (05ARC20381)
Automate Backup Job Scenarios
Describe Backup Rotation
Schedule a Rotation Backup
Describe Disk to Disk to Tape
Configure D2D2T
Exam Objectives Related Content Exam Focus
Understanding the CA ARCserve Backup, D2D and Central Applications r16 Product and Solution Architecture
Reference Guides and Field Experience
CA ARCserve Backup, D2D and Central Applications r16: Product and Solution Architecture Overview
Describe the CA ARCserve Backup Product Architecture
2%
Understanding the CA ARCserve Backup r16 Implementation
Reference Guides and Field Experience
CA ARCserve Backup r16 Implementation Overview
Describe CA ARCserve Backup Virtualization Support
Describe CA ARCserve Backup Cloud Support
Describe CA ARCserve Device Support
Describe the CA ARCserve Backup Dashboard
Install Agents 10% Understanding the CA ARCserve D2D r16 and CA ARCserve Central Applications Implementation
Reference Guides and Field Experience
CA ARCserve D2D r16 and CA ARCserve Central Applications Implementation Overview
Describe CA ARCserve D2D File and Application Restores
Describe CA ARCserve D2D Integration with CA ARCserve Backup
3 Sample Certification Exam Questions
These sample questions are very similar to the questions in the actual exam. Some questions may include several correct options.
Question 1
Which restore method do you use when you know the name of the file or directory you want to restore, but do not know the machine it was backed up from or the media it was backed up to?
A. Search button B. Restore by Tree C. Restore by Query D. Restore by Session
Question 2
SQL Server backup and restore jobs can fail for various reasons. To investigate a failure, which log file should you check for specific errors?
A. sqlpagw.log B. mediasql.log C. sqlrdbms.log D. dbaconfig.log
Question 3
CA ARCserve Backup can automatically populate the CA ARCserve Backup database with virtual machine (VM)-related information using Auto-populate VM. You can specify the Auto-populate VM frequency when you configure the Agent for Virtual Machines. What is the default frequency?
Question 4
In a CA ARCserve Backup tape log, what does Sense Info indicate? A. SCSI error code
B. Number of soft-write errors
C. Number of times media has been formatted D. Amount of data written to the media during the job
Question 5
Which statement about report scheduling is TRUE? A. You can only schedule standard reports.
B. All scheduled reports are stored in CA\ARCserve Backup\Templates\ Reports.
C. If you schedule a report from a member server, the report will display on the primary server. D. Preflight Check Report and GFS Media Prediction Report are the only reports you cannot schedule.
Question 6
In each remote CA ARCserve domain installation, a Branch Primary server: (Choose three) A. is installed as a designated machine.
B. collects the data for the local domain. C. reports to multiple Central Primary servers.
D. is created when each remote CA ARCserve domain is installed.
Question 7
You can use preconfigured default Dashboard Groups to organize reports. Which Dashboard Group contains volume and disk reports?
A. Data Trend
B. Resource Utilization Dashboard C. Client Node Storage Information D. Client Node Hardware Information
Question 8
Which file filter option enables you to include or exclude specific types of files from an archive job? A. File Pattern
B. File Attributes C. Directory Pattern D. Host Name Pattern
Question 9
Which agents does the synthetic full backup option support? A. Database agents
B. Application agents C. All Windows Client Agents
Question 10
If you have a 3-hour backup window and a 1 Gigabit network, with no software encryption\hardware compression enabled, how much data will transfer?
A. 280 GB B. 408 GB C. 945 GB D. 1890 GB
Question 11
Which restriction applies when installing CA ARCserve Backup for Windows? A. You must not rename the setup.icf file.
B. If using Microsoft SQL Server, you install it only when you have completed the CA ARCserve Backup installation. C. You cannot use the free Microsoft SQL Server 2008 Express Edition for the backup database.
D. You cannot upgrade from a previous release of CA ARCserve Backup to a CA ARCserve Backup primary server on a remote system.
Question 12
When using Microsoft SQL Server 2008 Express Edition for the CA ARCserve Backup database, on which server do you install and manage the database?
Question 13
What MUST you perform before installing CA ARCserve Backup? (Choose two)
A. If they exist, manually uninstall CA ARCserve Backup versions previous to r11.5 (included). B. Run a wizard to enable CA ARCserve Backup to detect and configure supported libraries.
C. For SCSI devices storage, check that you do not exceed the CA ARCserve limit for SCSI controllers.
D. For clusters, before you start the installation wizard, check that cluster applications, such as Microsoft Cluster Server (MSCS) are installed, properly configured, and running.
Question 14
You installed CA ARCserve Backup for Windows and now need to verify that the installation was successful by viewing the Activity Log data. Where can you view the Activity Log?
A. In the Device Manager B. In the Database Manager C. In the Job Status Manager D. In the Backup Manager Console
Question 15
After installing CA ARCserve Backup for Windows, you discover that the Device Manager has not detected all of your devices. What should you do?
A. Reboot after the installation. B. Reinstall the undetected devices.
C. Run the CA ARCserve Installer Assistance Utility.
Question 16
How do you add file system devices to your CA ARCserve Backup installation? A. By using the Device Wizard
B. By using the Device Manager
C. By clicking Add Hardware in Control Panel
D. By connecting a new device and waiting for Windows to find it
Question 17
What is the purpose of Media Assure?
A. Copies Network Attached Storage (NAS) sessions from one tape to another
B. Optimizes disk and tape media usage in Grandfather-Father-Son (GFS) and rotation jobs C. Backs up your data either to rewriteable media or Write Once Read Many (WORM) media D. Scans media for errors based on specified criteria to help ensure that the sessions are restorable
Question 18
Against which devices can Media Assure be used? A. All devices
B. Tape and Disk only C. Deduplication devices only
Question 19
Which task can you perform using the Filer to Server feature?
A. Perform a Network Attached Storage (NAS) filer three-way Network Data Management Protocol (NDMP) backup.
B. Back up the NAS filer directly to the CA ARCserve Backup server. C. Trigger a serverless backup of NAS server data to the NAS filer. D. Attach a dedicated device to the NAS filer.
Question 20
If a rotation job is used, what is the default time frame for periodic full backups for CA ARCserve Backup? A. Hourly
B. Daily C. Weekly D. Monthly
Question 21
When scheduling using a Grandfather-Father-Son (GFS) rotation scheme, what is contained on the Father media? A. Last full backup of the day
Question 22
To configure Disk to Disk to Tape (D2D2T), you first create file system devices which become: A. Staging groups
B. Staging devices C. Staging policies D. Staging servers
Question 23
When configuring a staging group, what can you set in the Max Threshold field? A. Maximum period in which to retain data
B. Maximum number of file system devices C. Maximum number of simultaneous streams
D. Maximum file system device capacity percentage limits
Question 24
Which statement about CA ARCserve D2D r16 cloud support is TRUE? A. The cloud can be used as a backup destination for any D2D backup.
B. Copying production data to the cloud is not within the scope of this product.
C. The cloud is only supported if you use CA ARCserve D2D with CA ARCserve Enterprise Application Module. D. The cloud can be a destination for the file copy process to copy selected files to the cloud after a CA ARCserve
Question 25
One of the factors that you might need to consider when you configure a CA ARCserve D2D backup is what to include and exclude from the backup job. Which statement about CA ARCserve D2D backup exclusions is TRUE? A. Only directories can be excluded from a backup.
B. All volumes of a disk need to be included in every backup job.
C. Depending on which volume you exclude from backup, Bare Metal Recovery (BMR) might not be possible. D. Specific volumes on a disk can be excluded and this will not affect any BMR that you might need to perform