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Meal Delivery Services (P14)

Torbay Disability Information Service Chadwell Annexe Torquay Road Paignton TQ3 2DW Tel: 01803 546474 Fax: 01803 546498 Email : [email protected]

Torbay Disability Information Service Chadwell Annexe Torquay Road Paignton TQ3 2DW Tel: 01803 546474 Fax: 01803 546498 Email : [email protected]

Torbay Disability Information Service

Torbay and Southern Devon Health and Care NHS Trust Chadwell Annexe Torquay Road Paignton TQ3 2DW Tel: 01803 546474 Email: [email protected]

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This is a controlled document. It should not be altered in any way without the express permission of the author or their representative.

On receipt of a new version, please destroy all previous versions.

Document Information

Date of Issue: 17 April 2015 Next Review Date:

December 2015

Version: 2 Last Review

Date:

December 2014 Author: Christine Evenden, Disability Information Service

Directorate: Operations

Important:

Please ensure that you are using the latest version of this information sheet. To check this, go to our information sheets page on the Trust

website at www.tsdhc.nhs.uk/disinfosheets or call the Disability Information Service on (01803) 546474.

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Contents

Subject Page

About this Sheet 3

Help from Torbay and Southern Devon Health and Care NHS Trust

4

The Care Act 2014 4

Meal Delivery Services Listings 5

Other Titles in this Series 7

The Disability Information Service 8

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About this information sheet

This is one of a series of regularly updated local information sheets that

aim to meet the most common information needs of people with

disabilities and carers in Torbay.

The information should be used as a guide only, as it may not cover all

the organisations that can help with your needs. Torbay Disability

Information Service (part of Torbay and Southern Devon Health and Care

NHS Trust) cannot guarantee the accuracy of the information or the

quality of service provided by the organisations. No liability can be

accepted for loss, damage, or injury arising out of any contract made by a

private individual with any of the organisations listed.

Details change often, so please make sure you are using the current

edition. Latest copies of the sheets are published on the following website

page:

Torbay and Southern Devon Health and Care NHS Trust:

www.tsdhc.nhs.uk/disinfosheets

If you do not have Internet access, you can ask for single copies from our

office.

A full list of our other information sheet titles can be found at the end of

this sheet.

Information can be made available in other formats and

languages. Please let us know what your needs are

.

Torbay Disability Information Service

Chadwell Annexe

Torquay Road

Paignton

TQ3 2DW

Telephone: (01803) 54 64 74

Email: [email protected]

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Getting help from Torbay and Southern Devon Health and

Care NHS Trust

Please note that if safety is an issue, especially if you are experiencing falls, it is advisable to contact Torbay and Southern Devon Health and Care NHS Trust on (01803) 219700 and ask for an assessment. If you are a Devon resident (living outside Torbay) contact Care Direct on 0345 155 1007.

The Care Act 2014

Please be aware that the rules about getting and paying for social care will start to change with the introduction of the Care Act in April 2015. To find out more about the Care Act and how it may affect you, please refer to the

following Care Act pages on the Trust’s website: www.tsdhc.nhs.uk/careact - these include a link to Independent Age’s user guide to the Care Act, ‘What does the Care Act mean for me?’ You can also call us on (01803) 546474 to request further information.

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Please note that many commercial providers supply pre-prepared frozen

meals. The meal delivery services on this sheet that provide meals that are hot and ready to eat are: Agincare, Anytime Platters, Dee’s Dinners and Park

Hotel.

Agincare – Torbay Home Cuisine

4 Babbacombe Business Park, Babbacombe Road, Torquay TQ1 3UP Telephone: (01803) 328346

Website: www.agincare.com/home-cuisine

Email: [email protected]

Details of Service: Daily meal delivery service of hot meals. Evening snack pack also available, priced at £2.95.

Area Served: Torbay

Cost (for private clients): on application

Anytime Platters

5 Brantwood Crescent, Paignton TQ4 5JA Telephone: (01803) 400205

Website: www.plattersmeals.co.uk Email: [email protected]

Contact Name: Colin Wellard

Details of Service: Hot (freshly cooked on the day) and chilled meals

delivered 7 days a week from 11.30 am - 1.30 pm. All drivers CRB checked. Special diets catered for.

Area Served: Brixham and most of Torquay and Paignton. Also covers Kingskerswell, Totnes, Dartmouth, Stoke Gabriel, Marldon and Teignbridge.

Cost: 2-course: £6.50, 3-course: £7.25, cream tea: £3.25, snack pack: £4.00.

Dee’s Dinners

38 Church Street, Paignton TQ3 3AH Telephone: 07519 763774

Website: www.just-eat.co.uk

Contact Name: Dee Harvey

Details of Service: Hot home cooked meals delivered 7 days a week from 12.00 noon – 8.30 pm. Special diets catered for.

Area Served: Torbay

Cost: Small roast meal: £4.50, large roast meal: £5.95. Daily specials and baked potatoes with a choice of fillings also available. Desserts: £2.95

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Oakhouse Foods

Unit One, Pitts Cleave, Tavistock PL19 0PW

Orderline: 0800 074 6075 (freephone) or (01822) 610055

Website: www.oakhousefoods.co.uk Email: [email protected]

Contact Name: Neil Haynes-Lawson

Details of Service: Offers a selection of over 300 frozen meals and desserts, which are simple to re-heat in an oven or microwave. A large range of

everyday grocery products is also available. Delivery is free for orders of over £30 and there is a £1 charge for smaller orders. Brochure available.

Area Served: Torbay and other West Country areas.

Cost: Range of 7-day menu packs, from £18.50 for main courses only. Individual meals from £2.30. Full diabetic and coeliac range.

Park Hotel Meal Delivery Service

Park Hotel, Esplanade Road, Paignton TQ4 6BQ Telephone: (01803) 552505 or 557856

Web: www.theparkhotel.net

Details of Service: Hot (ready to eat) 3-course meals delivered 7 days a week. Also able to supply two-course meals, consisting of main course with either a starter or a dessert. Cater for special diets. Sample menus on request.

Area Served: Torbay and Totnes

Cost: Three-course meal - £7.00; two-course meal - £6.50.

Wiltshire Farm Foods

The Old Quarry, Caton Cross, Ashburton, Devon TQ13 7LH Telephone: (01626) 821182 or 0800 066 3366

Web: www.wiltshirefarmfoods.com

Email: [email protected]

Contact Name: Anna Astin

Details of Service: Meal delivery service on weekdays (not weekends) of pre-prepared frozen meals. Caters for special diets, and can offer soft and pureed meals. Free delivery by police checked drivers and no minimum order.

Area Served: Torbay and other areas in South Devon.

Cost: Various. More than 250 meals to choose from with some main meals available at a cost of less than £3.00.

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Other Titles in this Series

Most sheets have many pages, and details change often. If you would like copies, please request no more than 5 titles at a time (further details on p. 3).

Disability Support Series

Bathing and Showering P02

Computers P27

Continence Management P24

Domiciliary Care Agencies P05

Emergency Care For Pets P06

Equipment Centres P07

Equipment Hire and Loan Services (including wheelchair hire) P08

Family and Emotional Support Services P03

Finding Funding for Extra Needs P12

Gentle Exercise P22

Holiday Services (national contacts) P09

Home Maintenance Services and Building Adaptations P10

Home Visiting Services P23

Housework, Domestic Help and Laundry Services P11

Housing Options for Older People P25

Information, Advice and Advocacy Services P01

Keeping Safe and Warm at Home P13

Leisure P28

Meal Delivery Services P14

Motoring P17

Parking and Public Conveniences P15

Shop Delivery Services P16

Sitting Services P18

Sport and Outdoor Activities P34

Stairlifts and Vertical Lifts P19

Support for Adults with High Functioning Autism and Asperger’s Syndrome P33

Support Groups P21

Telecare (includes community alarm systems) P04

Transport Services P20

Caring Series

Caring for an Adult with a Mental Health Condition P29 Caring for an Adult with an Alcohol or Drug Problem P31

Caring for Someone Coming out of Hospital P32

Caring for Someone with a Life Limiting Condition P30

Care Home Series

Care Homes - Day Care, Torbay C09

Care Homes: Dementia (residential and nursing), Torbay C06

Care Homes: Learning Disabilities, Torbay C05

Care Homes: Mental Health, Torbay C08

Care Homes: Nursing, Torbay C03

Care Homes: Paignton and Brixham C01

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Further information and advice

Torbay Disability Information Service

Torbay Disability Information Service has been providing comprehensive information and advice to people in Torbay for over 21 years and we are a founder member of the Torbay Advice Network (TAN). Our service is open to any resident of Torbay affected by any type of disability. We also provide information to anyone working or caring for people with disabilities.

Our centre is located in purpose-built premises with level access and adjacent parking. We are close to the 12 and X46 bus routes.

No referral is necessary. Simply visit our office, call us on (01803) 546474 or email us at [email protected]

We offer:

 An enquiry desk service covering a wide range of topics related to disability support and independent living.

 Advice and guidance on disability-related social security issues, including benefit checks.

 Over 40 web-based information sheets covering the questions that we get asked most frequently.

 An outreach service to St. Edmunds in Torquay for people with mental health conditions and carers.

 Appointments for help with social security forms (PIP, ESA, etc.) for people with diagnosed mental health conditions.

 An access point for the Mental Health User and Carer Involvement Worker (appointments only).

Opening hours: Monday to Thursday, 9.00am to 4.30pm; Friday, 9.00am to 1.00pm only.

Signposts for Carers

Signposts for Carers is Torbay’s dedicated telephone support service providing specialist information and advice to unpaid carers in Torbay. Contact Signposts in confidence to find out about services, equipment, benefits and rights.

Support is available on a short or long-term basis.

Opening hours: Mondays to Thursdays, 9.00am - 4.30pm. Fridays: 9.00am - 1.00pm.

Calls are diverted to a 24-hour staffed message taking service outside office hours. Your details and enquiry will be relayed to us and we will respond to

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Was this information sheet useful?

We are keen to ensure that this information sheet is relevant to your needs and clear. We would be grateful if you would take one minute to complete the

simple and anonymous questionnaire below and send it back to us post-free. Our address is:

Torbay Disability Information Service

FREEPOST SWB31050

Chadwell Annexe Torquay Road Paignton TQ3 2ZZ

Q: Where did you get this information sheet from?

Q: How old are you?

Q: How long have you lived in Torbay?

Q: Was the information easy to read and helpful?

(Please tick

one box only) Very Easy Fairly easy Undecided Fairly difficult Very Difficult

Q: How might we improve it?

……… ………

Q: What local disability related support do you struggle to find out about?

……… ………

Note: Please contact us on (01803) 546474 if you need help or have questions about the contents of this information sheet.

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