© CMIT Solutions, Inc. 2012
Table Of COnTenTs
Introduction: Visual Collaboration Made Easy . . . 1
New Social, Technological, and Economic Realities . . . 2
Video Conferencing becomes Visual Collaboration . . . 3
CMIT Impression . . . 4
Functional Capabilities . . . 5
Visual Collaboration Use Cases. . . 7
© CMIT Solutions, Inc. 2012 Visual Collaboration Guide - 1
CMIT IMpressIOn:
Visual Collaboration Made Easy
A Whitepaper by CMIT Solutions, Inc.
Ask the average businessperson about his or her experience with video conferencing, and you’ll get a laundry list of responses, almost none of them positive. From choppy video and poor image quality to complicated set-up routines and high expense, the mere mention of video conferencing elicits feelings of dread and raises an often-asked question: “Wouldn’t a simple conference call suffice?”
It’s a reasonable question. Until rather recently, the large Internet bandwidth needed for good quality video conferencing (especially for users in multiple locations) necessitated expensive and dedicated high-speed lines. Even then, uneven image quality sometimes meant that a presenter’s meticulously crafted charts appeared to the audience only as pixilated blotches on an easel.
Even so, many businesses still find value in the technology, though technological impediments and market forces have kept the industry as a whole from really taking off.
Visual Collaboration Guide - 2
alIgnIng The planeTs –
New social, technological, and economic realities enabling change
For any new technology to gain mass adoption, three disparate factors must align.
First, technological enablers must reach sufficient maturity. In the case of video conferencing, advanced codecs (codec stands for “compression/decompression,” much like modem stands for “modulation/ demodulation”) allow bigger and better image quality to be sent across the Internet faster and more cheaply than ever before. This negates the need for pricey, dedicated T1 lines. Even high-definition (HD) video conferencing can operate today over connections comparable to at-home cable or DSL bandwidth speeds. If you’ve ever used Apple’s FaceTime application on an iPad or iPhone equipped with a Retina display, then you’ve seen the quality that even consumer-grade devices
can achieve.
Social drivers make up the second factor in the mass-adoption trifecta. It’s a bit difficult to hold a video conferencing session if you’re
the only one with a camera, microphone, and connection. The “What if the people I need to speak with don’t have the right equipment on their end?” concern limits video conferencing’s appeal and practicality in a very real way. The fact that many conferencing services aren’t compatible (or offer only limited compatibility) with ones from other vendors further exacerbates such reluctance. Though this particular obstacle may seem like a chicken/ egg conundrum, the ease of use of many consumer-grade video-chat applications such as Skype, Yahoo! Messenger, Windows Live, FaceTime, and others are helping business users see the value in video conferencing as an acceptable facsimile of face-to-face communication.
The third factor, which is closely tied with the second, is business need. For a new technology to gain mass acceptance, that technology must solve
a problem, or solve a problem in a better way than the existing solution. Video
conferencing solves the problem of how to have a face-to-face conversation with someone
not in your vicinity. With the rising costs and hassles associated with air travel, companies seek ways to not only have such conversations, but also to present data visually and collaborate on digital documents. Combined with the rising prevalence of remote workers, geographically distributed departments, and supply chains that traverse the globe, businesses increasingly view such tools as a necessity, not merely a convenience.
These three factors converge to create a tipping point for mass adoption, creating a disruption in the status quo.
© CMIT Solutions, Inc. 2012
eCOnOMIC
TeChnOlOgICal
Visual Collaboration Guide - 3
DIsrupTIOn –
Where “video conferencing” becomes “visual collaboration”
Video conferencing has gotten such a bad rap that marketers have taken to re-branding the technology as “telepresence.” While that may sound cynical, the term “telepresence” itself is quite instructive, as it speaks to one of the most significant advantages of video conferencing: the ability to leverage the benefits associated with in-person interaction (as opposed to phone or email communication) when travel considerations make it impossible or impractical.
It is perhaps the ability to video conference in HD that differentiates telepresence from mere video conferencing. The visual detail afforded by HD imaging enables the user to discern the body language, facial expressions, raised eyebrow, or even perspiration of the person on the other end of the connection— details that many salespeople would argue could mean the difference between closing a deal and having it fall through.
Similarly, “visual collaboration” describes a video-conferencing-type system’s ability to act not only as a means for communication, but also as a platform for accomplishing tasks. By integrating tools that enable users to brainstorm ideas, annotate and edit documents, and exchange feedback, the experience
transforms presenting and viewing static information into an opportunity for dynamic and truly collaborative interactions.
© CMIT Solutions, Inc. 2012 Visual Collaboration Guide- 4
CMIT IMpressIOn –
Get together. Get somewhere.
CMIT Impression, the visual collaboration managed service from CMIT Solutions, transforms conference rooms designed for one-way presentations into dynamic visual collaboration workspaces. Break down visual communication barriers with the InFocus Mondopad, a giant full-HD wall-mountable tablet PC with intuitive touch applications and disruptively-priced cloud-based video conferencing. You and your colleagues can securely connect, share, and collaborate with anyone, anywhere – making your meetings more collaborative, productive, and sustainable than ever before.
With 55 inches of gorgeous, full HD (1920x1080) multi-touch display at your fingertips, the era of brain numbing one-way presentations is finally coming to an end. Designed for multi-touch, the InFocus Mondopad tablet changes the way people interact with information, collaborate, and connect. This makes meetings more engaging, content more immersive, and audiences more receptive.
© CMIT Solutions, Inc. 2012 Visual Collaboration Guide - 5
funCTIOnal CapabIlITIes
High-quality 720p video
conferencing is finally within reach.
CMIT has partnered with Vidtel
to make connecting the tablet to
almost any video conferencing
platform, on any device, as
easy as making a phone call.
Impression breaks through the
traditional barriers that make video
conferencing complicated, closed
and out-of-reach for most small
and medium-sized businesses
Sharing documents and visuals
during a meeting--from any
device--is amazingly easy with the
InFocus Mondopad’s simple and
familiar folder structure
The tablet’s built-in Wi-Fi router
also creates a wireless access point
so guests in the room can easily
deliver documents to the display
or access the Internet without
connecting to the organization’s
private network
• Vidtel’s cloud-based service eliminates video islands, so you can connect to almost any video conferencing platform, from free consumer video conferencing applications to enterprise-level telepresence systems
• No up-front costs for infrastructure, unlike most video conferencing hardware
• No technical resources are required for setup and management or for future updates since Impression’s hardware and software components are remotely managed by CMIT
• Add, remove and launch documents from the tablet’s View & Share folder, which anyone in the meeting can access
• Open the View & Share folder with a tap. Another tap opens your file. Move through your documents with the flick of a finger
• Email files directly to the tablet
• The InFocus Mondopad’s integrated, Intel i5-based PC works just like your desktop computer, allowing you to create, view, and edit the office documents (PowerPoint, Word, Excel, PDF, JPGs and more) that you use every day – all optimized for touch
• Launch and control your presentation from your phone’s touchscreen
• Mirror the InFocus Mondopad’s screen on your smartphone or handheld tablet
High Definition, Low Cost Features
File Sharing
© CMIT Solutions, Inc. 2012 Visual Collaboration Guide - 6
funCTIOnal CapabIlITIes, COnT.
The tablet’s whiteboard and
collaboration apps make it easy
to brainstorm, capture and share
ideas
Use the whiteboard’s writing
and drawing tools to take notes
on whatever is being presented
on screen. This highly visual
medium allows your teams to
communicate more effectively,
collaborate in real time, and
never lose an idea
Powerful remote administrative tools allow your in-house IT administrators or managed
service provider to securely monitor and manage the hardware from anywhere
• A complete set of writing and drawing tools, pens, highlighters, shapes and lines are at your command • Whiteboard drawings and notes of your meeting visuals can be collected, saved and emailed to meeting participants right from the tablet
• Multiple InFocus Mondopads on the same network can connect to form a multi-party whiteboard session with everyone seeing the interaction
• Circle, or highlight, key information on PowerPoint slides, spreadsheets, design comps, and more • Identify information on-screen to help remote participants follow along
• Capture and share notes with everyone in the meeting right from the tablet
Whiteboard & App Features
Writing & Drawing Features
© CMIT Solutions, Inc. 2012 Visual Collaboration Guide - 7
VIsual COllabOraTIOn use Cases
The more we look into how visual collaboration technology can give small businesses a competitive edge, the more we find uses for technology that we were either not aware of or could not comprehend. Numerous studies have shown that visual signals (body language, hand gestures, etc.) play a significant role in effective human communication, particularly in terms of conveying emotion and abstract ideas.
The below scenarios describe the benefits that visual collaboration provides to small and medium-sized businesses.
Small Businesses with Field Sales Employees –
Effectively collaborating and sharingwith sales team
Environment
• Allow for easy, spontaneous mobile device access to multi-purpose video collaboration experience • Weekly sales meetings, instead of being traditional conference calls or Webex sessions, are functional and more engaging experiences
Benefits
• A more productive workforce • A more engaged workforce
• Easier for sales reps to share examples and convey the energy around sales propositions • Easier for sales managers to review sales performance and new opportunities
• Ease of document sharing and connection allows for sales reps in the field to connect from an airport, home office, or client location—anywhere there’s an internet connection
• Any-to-Any Vidtel network makes it easier for all to participate without cross-platform restrictions
30-person Malpractice Law Firm –
Facilitating deposition-taking and introduction of visualevidence
Environment
• Lawyers constantly on the go need visual collaborative technology to facilitate easier collection and communication of information
• Most courts now allow for visual collaboration – typically through video conferencing – for pre-trial motions, depositions, and interviews
Benefits
• Easier to schedule depositions as court or attorney meeting room schedules become less of an issue • HD video conferencing feature assures quality view of individuals involved, assuring key visual cues are captured
• Ability to simultaneously show and annotate documents and presentations make multi-dimensional communications easier
• Vidtel’s Any-to-Any network assures more people can participate using different devices and from a more-varied set of locations
© CMIT Solutions, Inc. 2012 Visual Collaboration Guide - 8
Children’s Dental Clinic –
Use of HD video endpoints to visualize before-and-after results, as wellas allow for multi-location collaboration
Environment
• 25-person children’s dental practice specializing in contemporary techniques for braces alternatives • Two locations requiring collaboration between dentists and office workers requiring face-to-face meetings
Benefits
• Impression’s large, HD video capability allows for high-quality detailed images of patient’s teeth • Demonstration of the before-and-after results made more significant through timeline videos that can be created and run on the integrated PC
• Ability through touch-panel to magnify and move images delivers a more engaging review of proposed and projected results
• Ability to capture and create JPEG images of proposed results makes it easy to review later on • Full collaborative features and HD video-conferencing allow for easy sharing, annotation, and collaboration between sites facilitates getting to issues sooner and lessens the need for travel
Three-location, 45-person Hedge Fund (Financial Services) –
Requirement for NY,Chicago, and San Francisco offices to seamlessly stay connected for high-impact results. This requirement includes having less-technically skilled users to utilize collaboration technology easily for location-to-location connection, as well as for easy collaboration among employees traveling internationally
Environment
• Highly secure, professional environment with all non-technical resources.
• High-pressure work environment where easy collaboration with lower levels of technical support requirements are a must
Benefits
• Three physical offices become a single virtual one • Less travel expenses
• Critical problems that would normally require face-to-face meetings resolved sooner through functional collaborative work sessions
• Optional Vidtel 12-port bridge services allow for senior team to connect and collaborate
• Any-to-Any connection allows for international travelers to video conference, share, participate and give presentations through multiple interfaces
© CMIT Solutions, Inc. 2012 Visual Collaboration Guide - 9
Small Boutique Marketing and PR Company –
Single location, 15-person marketingcompany with 20 clients. Direct client engagement with a requirement for a high number of conference participants.
Environment
• Dynamic and current technical environment comfortable with highly collaborative applications. High demand for visually impacting presentations and communications with an intuitive ease of use.
Benefits
• Company suggested an InFocus Mondopad video endpoint at each of their clients’ offices to allow for easy collaboration and point video conferencing
• Weekly update calls are now handled via InFocus Mondopads on each end
• Inexpensive Vidtel Connect service used for the unlimited video conferencing
between companies
• Multi-functional, spontaneous collaborative sessions with HD vide allow for to-capture ideas that can be saved and sent out
• Significant use of split frame conferencing, white boarding, and presentation-sharing sessions • Promotes the leading-edge contemporary image of the company
Visual Collaboration Guide - 10 © CMIT Solutions, Inc. 2012
harDware TeChnICal speCIfICaTIOns
Display - Size 55”
Resolution - 1920 x 1080
Refresh Rate - 60 Hz
Viewing Angle - ±89°
Display Colors - 1.07G (10-bit)
Pixel Pitch - 0.63mm
Picture-in-Picture - SBS/4 quadrant PiP
Video Input Compatibility - Full NTSC, 480i, 480p, 720p, 1080i, 1080p/24, 1080p/30, 1080p/60 VGA (640x480), SVGA (800x600), XGA (1024x768), SXGA (1280x1024), SXGA+ (1400x1050), UXGA (1600x1200), WXGA+ (1440x900), WSXGA+ (1680x1050), WXGA (1280x800), WUXGA (1920x1200)
Data Input Compatibility
• Inputs - USB Type-A x 6, HDMI 1.3 x 2, VGA (HD15 VESA), Component, S-Video, Composite, RS232, • Outputs - RCA stereo audio x 2, 3.5 mm stereo mini-jack, USB B to touch screen controller board, Ethernet (RJ45 x 2)
• 3.5 mm stereo mini-jack, audio out (8-pin mini-DIN) • Touch Screen
– Multi-Touch touch screen system with support for 2 touch and Windows 7 gesturing – Glass protection overlay for LCD surface
– USB connection to PC from touch system panel board
Speakers (Integrated) - Stereo 10W x 2
Power - AC 100 to 240V, 50/60Hz
Energy Star - 5.0 for display and PC
Operating Conditions - 10° to 40°C at 0 to 7.5K ft, 10° to 35°C at 7.5k to 10K ft
Noise - <32dBA @ 25°C
Mount - VESA standard
Accessories Included - Wireless keyboard, wireless mouse, cleaning cloth, VGA cable, USB cable, WLAN antennas (2), security screws, security screw removal tool, power cord, remote, quick setup guide, sound bar assembly, HD camera assembly, foot assembly
Warranty - 1 year
Certifications - US and Canada
Visual Collaboration Guide - 11 © CMIT Solutions, Inc. 2012
harDware TeChnICal speCIfICaTIOns (Cont.)
PC
Processor - Intel i5
Memory - 4 GB, 8 MB Flash memory
LAN - 802.3 10/100 Base-T with Wake on LAN
Wi-Fi - Dual purpose 802.11 b/g/n mini PCIe card, 2.5 GHz Input connections - USB Type A x 4, 10/100/1000BaseT x 2 Operating System - Windows 7
Camera
Resolution - 1280 x 720
Frame rate - 22fps at HD with H.264+YUV (2-way)
Lens and Field of View - F/2.0, 3P Lens; FOV(D) 56.8° in HD mode, FOV(D) 50° in VGA mode 1.0x zoom, FOV(D) 30° in VGA mode 1.6x zoom
Audio support - 4 built-in Unidirectional microphones
Interface - USB 2.0 High Speed
Focus - Auto focus
Tilt - Up/down ±40°
Sound Bar
Visual Collaboration Guide - 12 © CMIT Solutions, Inc. 2012
Make yOur IMpressIOn a lasTIng One
CMIT Impression’s powerful collaboration tools, any-to-any connection abilities, and SMB-friendly price point brings enterprise-level visual collaboration to small businesses looking to expand their reach without breaking the bank on travel expenses.
As more and more businesses venture into the visual collaboration realm, customers are continually finding new and innovative ways to use Impression in furtherance of their business goals. With its suite of features, ease of use, and interoperability across platforms, CMIT Impression’s usefulness is almost solely limited only by your imagination.
For more information, or to schedule a demo, call CMIT Solutions or visit http://www.cmitsolutions. com/impression