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(Ministry of Micro, Small and Medium Enterprises)

(2013-2014)

Address

Udyog Bhawan, Rafi Marg, New Delhi

Website ID

www.msme.gov.in

Date Of Issue

July

2014

Next Review

December

2014

(2)

Enterprises as an engine of growth for the Indian Economy.

Mission

Promote growth and development of Micro, Small and Medium Enterprises,

including Khadi, Village and Coir industries, so as

to achieve a cumulative

growth of 50% in the number of registered enterprises and to enhance

contribution to GDP to 10% by 2016-17.

Objectives

Functions

25/08/2014 11.02 AM

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page : 2 of 32

(3)

N/A

Shri Samar Nanda,(Director) Relevant documents N/A Providing policy support and guidance to KVIC and MGIRI as and

when required

2 [email protected] Examination in the concerned section N/A

1

(23062745)

N/A

Shri Samar Nanda(Deputy Secretary)

Prescribed format and documentation outlined in

the scheme, Check-list

N/A Approval of proposals from KVIC and MGIRI for participation in

international exhibitions.

2 [email protected] 1. Examination in the concerned section N/A

2

(23062745)

N/A File with recommendation

of Admn. Wing

N/A

(4)

N/A

I F Wing's concurrence N/A

3. Approval by the Competent Authority N/A

N/A Approval of the Competent

Authority

N/A

4. Issue of order N/A

N/A

Dr.Sunita Chibba(Economic Advisor)

Recommendation of Director/ Commissioner Industries concerned State

and Apex organisation

N/A Empanelment of Udyami Mitra 1 [email protected] 1. Examination of proposals in RGUMY Cell N/A

3

(23063142)

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(5)

N/A

N/A N/A

2. Placing the proposal Before Screening Committee for its recommendation.

N/A

N/A

N/A N/A

3. Approval by the Secretary (MSME) of the recommendation of the Screening Committee N/A N/A Shri A.K.Chaube(Deputy Secretary) Proof of Contribution of Applicant Organisation N/A Timely release of Funds for strengthening the training

infrastructure of the existing /new EDIs under the scheme “Assistance to Training Institutions”.

1 [email protected] 1. Examination in the section P-II as per terms and conditions of approval conveyed.

N/A

4

(6)

N/A

N/A N/A

2. Approval of JS (SME) N/A

N/A

N/A N/A

3. Concurrence to the proposals by Internal

Finance Wing N/A

N/A

N/A N/A

4. Approval by the Secretary (MSME) N/A

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(7)

N/A Pre-stamped Receipt from

the Grantee institution

N/A

5. Issue of sanction letter, preparation of Bills and submission to PAO

N/A

N/A

N/A N/A

6. Pay order by PAO with approval of CCA, drawal of cheque and RTGS transfer to account of Grantee institution

N/A

N/A

Shri A.K.Chaube(Deputy Secretary)

Certificate of Utilization (UC) of funds released earlier as per GFR Form

No 19A

N/A Timely release of grant – in – aid for conducting training

programmes

2 [email protected] 1. Examination in the section P-II as per terms and conditions of approval conveyed.

N/A

5

(8)

N/A

N/A N/A

2. Approval of JS (SME) N/A

N/A

N/A N/A

3. Concurrence to the proposals by Internal

Finance Wing N/A

N/A

N/A N/A

4. Approval by the Secretary (MSME) N/A

25/08/2014 11.02 AM

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(9)

N/A Pre-stamped Receipt from

the Grantee institution

N/A

5. Issue of sanction letter, preparation of Bills and submission to PAO

N/A

N/A

N/A N/A

6. Pay order by PAO with approval of CCA, drawal of cheque and RTGS transfer to account of Grantee institution

N/A

N/A

Sh. Jithesh John(Joint Director) Prescribed application form

N/A Approval of proposal under International cooperation scheme 1 [email protected] 1. Examination in the section N/A

6

(10)

N/A

N/A N/A

2. Approval of proposal by the screening Committee

N/A

N/A

N/A N/A

3. Approval by Secretary (MSME) N/A

N/A

Shri Rajiv Mishra(Sr. Director) Application in the prescribed format as per

Scheme Guidelines available at o/o dcmsme

website: www.dcmsme.gov.in

N/A Release of fund to SIDBI towards Portfolio Risk Fund under Micro

Finance Programme

1 [email protected] m

Release of funds to SIDBI. N/A

7

(23062230)

25/08/2014 11.02 AM

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(11)

N/A

Shri S.R.Samuel(JDC) 1. Proposal from Stakeholders.

N/A Approval of proposal under MSE-CDP 5 [email protected] 1.Preparation of Diagonistic Study Report

(DSR) N/A

8

(23061726) N/A 2. Application from

Stakeholder with copy of approved DSR

N/A

2. Soft intervention in the Cluster N/A

N/A 3. Application from Stakeholder with DPR, proof of commitment regarding required financial contribution, availability of land, commitment of State Government concerned etc. as per the Scheme Guidelines available at o/o

dcmsme website: http://www.dcmsme.gov.in

N/A

3. Hard intervention viz. Common Facility Centres.

(12)

N/A

Sh. S.K.Sharma(Director) Proposal from MSMEDIs as per guidelines of the scheme available at o/o dcmsme website: www.dcmsme.gov.in

N/A Approval of proposals received from MSME-DIs for organising

sensitization Workshops on WTO

2 sksharmawto@dcmsme.

gov.in 9811826548

Examination of the proposal by the concerned Division. Obtaining administrative and financial approvals of the Competent Authority. Sanction and release of funds

N/A

9

(23062237)

N/A

Shri S.R.Samuel(JDC) Application in the prescribed format alongwith documentation as per Scheme Guidelines

available at o/o dcmsme website: www.dcmsme.gov.in

N/A Approval of proposals under IPR (NMCP scheme) 1 [email protected] Release of funds to the Implementing

Agency N/A

10

(23061726)

N/A

Shri S.R.Samuel(JDC) Application in the prescribed format alongwith documentation as per Scheme Guidelines

available at o/o dcmsme website: www.dcmsme.gov.in

N/A Reimbursement of fee for registration of Bar Code 2 [email protected] Sanction of funds to the applicant

Enterprise. N/A

11

(23061726)

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(13)

N/A

Sh. R.K.Rai(Director) Proposal in the prescribed format on items as per approved action plan as

per the Scheme Guidelines available at o/o

dcmsme website: www.dcmsme.gov.in

N/A Release of funds (Grant-in-Aid) by O/o DC(MSME) to MSME-Tool

Rooms/Technology Development Centres

5 [email protected]

9818117168 Release of funds to the autonomous bodyconcerned with the approval of Competent

Authority.

N/A

12

(23062561)

N/A

Shri R.R.Meena(Deputy Secretary) Prescribed format and documentation outlined in

the scheme, Check-list

N/A Approval of proposals from Coir Board for participation in

international exhibitions.

2 [email protected] 1. Examination in the concerned section N/A

13

(23062736)

N/A File with recommendation

of Admn. Wing

N/A

(14)

N/A

I F Wing's concurrence N/A

3. Approval by the Competent Authority N/A

N/A Approval of the Competent

Authority

N/A

4. Issue of Order N/A

N/A

Shri R.R.Meena(Deputy Secretary) Relevant documents N/A Providing policy support and guidance to Coir Board as and when

required

3 [email protected] Examination in the concerned section N/A

14

(23062736)

25/08/2014 11.02 AM

Generated on

(15)

N/A

Shri R.R.Meena(Deputy Secretary) Certificate of Utilization (UC) of funds released earlier as per GFR Form

No 19A

N/A Release of funds to Coir Board under different schemes 10 [email protected] 1. Examination of proposals in the

concerned section N/A

15

(23062736) N/A Recommendation of the Admnistrative Ministry on file. N/A

2. Concurrence to the proposals by Internal

Finance Wing N/A

N/A Concurrence of IF Wing on

file.

N/A

(16)

N/A Pre-stamped Receipt from

the Grantee institution

N/A

4. Issue of sanction letter, raising of Bills and submission to PAO

N/A

N/A

Bills from the D.D.O. N/A

5. Pay order by PAO with approval of CCA, drawal of cheque and RTGS transfer to account of Grantee institution

N/A

N/A

Sh. Jithesh John(Joint Director) Proposal and relevent documents

N/A Release of funds under marketting assistance scheme to

implementing agency i.e. National Small Industries Corporation (NSIC), a PSU of GoI

1 [email protected] 1. Examination of proposal recived from NSIC in the section

N/A

16

(23063198)

25/08/2014 11.02 AM

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(17)

N/A

N/A N/A

2. Examination and concurrence of Integrated finance wing(IFW) of the ministry

N/A

N/A

N/A N/A

3. Issue of sanction order and release of

funds N/A

N/A

Shri Rajiv Mishra(Sr. Director) Request from CGTMSE with confirmation from SIDBI about release of their propotionate share to the Corpus as per Scheme Guidelines available at o/o

dcmsme website: www.dcmsme.gov.in

N/A Release of funds to Credit Guarantee Fund Trust for Micro,

Small Enterprises (CGTMSE)

5 [email protected] m

Release of Government Contribution to the Corpus Fund.

N/A

17

(18)

N/A

Shri L.K.Choudhary(Dy. Director) Proposals in the prescribed format with summary of the bussiness proposal from Incubatees as per Scheme Guidelines available at o/o dcmsme

website: www.dcmsme.gov.in

N/A Approval of proposals to Host Institutions as Business Incubators(

BIs) and incubatees under BIs for support of innovative business ideas which could be commercialize in a year.

1 [email protected] om

Examination of the proposal by the concerned Division. Obtaining administrative and financial approvals of the Competent Authority. Sanction and release of funds

N/A

18

(23062396)

N/A

Shri Sanjay Bisariya(JDC) Application in the prescribed format alongwith documentation as per Scheme Guidelines

available at o/o dcmsme website: www.dcmsme.gov.in

N/A Approval of proposals under NMCP schemes (Design Clinic,

Lean Manufacturing, TEQUP, QMS/QTT, ICT)

10 bisariyasanjay1973@gm ail.com

Examination of the proposal by the concerned Division. Obtaining administrative and financial approvals of the Competent Authority. Sanction and release of funds

N/A

19

(23062694)

N/A

Sh. Jithesh John(Joint Director) Proposal and relevent documents

N/A Release of funds under performance and credit rating scheme to

implementing agency i.e. National Small Industries Corporation (NSIC), a PSU of GoI

1 [email protected] 1. Examination of proposal recived from NSIC in the section

N/A

20

(23063198)

25/08/2014 11.02 AM

Generated on

page : 18 of 32

(19)

N/A

N/A N/A

2. Examination and concurrence of Integrated Finance wing (IFW) of the Ministry

N/A

N/A

N/A N/A

3. Issue of sanction order and release of

funds N/A

N/A

Shri Vinay Adlakha(Dy Director) Application duly recommended by the bank sanctioning the linked loan fro technology upgradation

as per the Scheme Guidelines abailable at o/o

dcmsme website: www.dcmsme.gov.in

N/A Credit Linked Capital Subsidy for technology upgradation of micro

and small enterprises in select sub-sectors / products approved under the Credit Linked Capital Subsidy Scheme(CLCSS)

5 [email protected] n

Examination of the request by the concerned Division, obtaining administrative and financial approval by the Competent Authority, Sanction and release of funds.

N/A

21

(20)

N/A

Shri A.K.Chaube(Deputy Secretary)

Project cost/ cost estimates duly vetted by

Government Organisation/authorised

agency

N/A Approval of Proposals received from State Governments / Others

seeking financial assistance on matching basis for strengthening the training infrastructure of the existing /new EDIs under the scheme “Assistance to Training Institutions”.

1 [email protected] 1.Examination of proposals in the section P-II N/A

22

(23061634) N/A N/A N/A

2. Placing the proposal Before Screening

Committee for its recommendation N/A

N/A

N/A N/A

3. Approval by the Secretary (MSME) of the recommendation of Screening Committee

N/A

25/08/2014 11.02 AM

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(21)

N/A

Shri M.P. Singh, ADC, Shri L. Haokip, Dir, Shri. Samar Nanda, D.S, Shri A.K.Chaube, D.S, Shri R.R. Meena, D.S()

Upscalation protocol as per the nature of the

complaint.

N/A Prompt Grievance Redressal 10 [email protected];

[email protected]; [email protected], [email protected]

Grievance relating to the jurisdiction of the Ministry, O/o DC (MSME) can be submitted both electronically (via http://pgportal.gov.in) or by making call to Udyami Helpline 1800-180-6763 or in writing via registered post

N/A

23

(23061277)

Shri Samar Nanda,(Deputy

Secretary) Certificate of Utilization(UC) of funds released

earlier as per GFR Form No 19A Release of funds to KVIC and MGIRI under different schemes 19 ds.ari@ nic.in

24

(23062745) N/A Recommendation of the Admnistrative Ministry on file. N/A

2. Concurrence to the proposals by Internal Finance Wing

(22)

N/A Concurrence of IF Wing on

file.

N/A

3. Approval by the Secretary (MSME) N/A

N/A Pre-stamped Receipt from

the Grantee institution

N/A

4. Issue of sanction letter, raising of Bills

and submission to PAO N/A

N/A

Bills from the D.D.O. N/A

5. Pay order by PAO with approval of CCA, drawal of cheque and RTGS transfer to account of Grantee institution

N/A

25/08/2014 11.02 AM

Generated on

(23)

N/A

Shri Samar Nanda,(Director) Diagnostic Study Report N/A Approval of new proposals from KVIC and Coir Board for

development of traditional industries clusters under SFURTI

5 [email protected] Examination in the concerned section N/A

25

(23062745)

N/A

Shri A.K.Chaube(Deputy

Secretary) Proposals with completedetails of the training

programmes including venue, duration, type of programme,content.

N/A Approval of proposal of Training Programmes under the scheme

“Assistance to Training Institutions”.

2 [email protected] 1. Examination of proposals in the Section

P-II N/A

26

(23061636)

N/A

N/A N/A

2. Placing the proposal Before Screening Committee for its recommendation.

(24)

N/A

N/A N/A

3. Approval by the Secretary (MSME) of the recommendation of the Screening Committee

N/A

N/A

N/A N/A

4. Online approval of approved programmes

Convey administrative approval. N/A

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(25)

Maximum time taken from the

date of receipt of the fully

completed proposal in all

respects

Ministry Records

Providing policy support and guidance

to KVIC and MGIRI as and when

required

2.0

55

days

2.00

1

Maximum time taken from the

date of receipt of the fully

completed proposal in all

respects

Ministry Records

Approval of proposals from KVIC and

MGIRI for participation in international

exhibitions.

2.0

55

Days

2.00

2

Maximum time taken from the

date of receipt of the fully

completed proposal in all

respects

Ministry Records

Empanelment of Udyami Mitra

1.0

75

Days

1.00

3

Maximum time taken from the

date of receipt of the fully

completed proposal in all

respects

Ministry Records

Timely release of Funds for

strengthening the training infrastructure

of the existing /new EDIs under the

scheme “Assistance to Training

Institutions”.

1.0

35

Days

1.00

4

Maximum time taken from the

date of receipt of the fully

completed proposal in all

respects

Ministry Records

Timely release of grant – in – aid for

conducting training programmes

2.0

35

Days

2.00

5

Maximum time taken from the

date of receipt of the fully

completed proposal in all

respects

Ministry Records

Approval of proposal under International

cooperation scheme

1.0

75

Days

1.00

6

Maximum time taken from the

date of receipt of the fully

Ministry Records

Release of fund to SIDBI towards

Portfolio Risk Fund under Micro Finance

1.0

30

Days

1.00

(26)

Maximum time taken from the

date of receipt of the fully

completed proposal in all

respects

Ministry Records

Approval of proposals received from

MSME-DIs for organising sensitization

Workshops on WTO

2.0

30

Days

2.00

9

Maximum time taken from the

date of receipt of the fully

completed proposal in all

respects

Ministry Records

Approval of proposals under IPR

(NMCP scheme)

1.0

30

Days

1.00

10

Maximum time taken from the

date of receipt of the fully

completed proposal in all

respects

Ministry Records

Reimbursement of fee for registration of

Bar Code

2.0

30

Days

2.00

11

Maximum time taken from the

date of receipt of the fully

completed proposal in all

respects

Ministry Records

Release of funds (Grant-in-Aid) by O/o

DC(MSME) to MSME-Tool

Rooms/Technology Development

Centres

5.0

55

Days

5.00

12

Maximum time taken from the

date of receipt of the fully

completed proposal in all

respects

Ministry Records

Approval of proposals from Coir Board

for participation in international

exhibitions.

2.0

55

Days

2.00

13

Maximum time taken from the

date of receipt of the fully

completed proposal in all

respects

Ministry Records

Providing policy support and guidance

to Coir Board as and when required

3.0

35

Days

3.00

14

Maximum time taken from the

date of receipt of the fully

completed proposal in all

respects

Ministry Records

Release of funds to Coir Board under

different schemes

10.0

55

Days

10.00

15

Maximum time taken from the

date of receipt of the fully

completed proposal in all

respects

Ministry Records

Release of funds under marketting

assistance scheme to implementing

agency i.e. National Small Industries

Corporation (NSIC), a PSU of GoI

1.0

16

days

1.00

16

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(27)

Maximum time taken from the

date of receipt of the fully

completed proposal in all

respects

Ministry Records

Release of funds to Credit Guarantee

Fund Trust for Micro, Small Enterprises

(CGTMSE)

5.0

30

Days

5.00

17

Maximum time taken from the

date of receipt of the fully

completed proposal in all

respects

Ministry Records

Approval of proposals to Host

Institutions as Business Incubators( BIs)

and incubatees under BIs for support of

innovative business ideas which could

be commercialize in a year.

1.0

55

Days

1.00

18

Maximum time taken from the

date of receipt of the fully

completed proposal in all

respects

Ministry Records

Approval of proposals under NMCP

schemes (Design Clinic, Lean

Manufacturing, TEQUP, QMS/QTT,

ICT)

10.0

32

Days

10.00

19

Maximum time taken from the

date of receipt of the fully

completed proposal in all

respects

Ministry Records

Release of funds under performance

and credit rating scheme to

implementing agency i.e. National Small

Industries Corporation (NSIC), a PSU of

GoI

1.0

25

Days

1.00

20

Maximum time taken from the

date of receipt of the fully

completed proposal in all

respects

Ministry Records

Credit Linked Capital Subsidy for

technology upgradation of micro and

small enterprises in select sub-sectors /

products approved under the Credit

Linked Capital Subsidy

Scheme(CLCSS)

5.0

30

Days

5.00

21

Maximum time taken from the

date of receipt of the fully

completed proposal in all

Ministry Records

Approval of Proposals received from

State Governments / Others seeking

financial assistance on matching basis

1.0

55

Days

1.00

(28)

Average time taken to enter the

grievance in CPGRAM i.e.

http://pgportal.gov.in) received

through Udyami Helpline

1800-180-6763 or in writing via

registered post.

Ministry Records

Prompt Grievance Redressal

10.0

20

Days

1.00

23

Average time taken to send

communication for additional

information

Ministry Records

35

Days

1.00

Average time taken for

grievance settlement

Ministry Records

75

Days

8.00

Maximum time taken from the

date of receipt of the fully

completed proposal in all

respects

Ministry Records

Release of funds to KVIC and MGIRI

under different schemes

19.0

55

Days

19.00

24

Maximum time taken from the

date of receipt of the fully

completed proposal in all

respects

Ministry Records

Approval of new proposals from KVIC

and Coir Board for development of

traditional industries clusters under

SFURTI

5.0

55

Days

5.00

25

Maximum time taken from the

date of receipt of the fully

completed proposal in all

respects

Ministry Records

Approval of proposal of Training

Programmes under the scheme

“Assistance to Training Institutions”.

2.0

55

Days

2.00

26

25/08/2014 11.02 AM

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(29)

[email protected]

23061277

O/o DC (MSME)

Shri M. P. Singh, Addl Development Commissioner

1

[email protected]

23062736

ARI Division Shri R. R. Meena, Deputy Secretary

2

[email protected]

23061431

SME Division Shri L. Haokip, Director

3

(30)

25/08/2014 11.02 AM

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25/08/2014 11.02 AM

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