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Business Intelligence

Karlynn O’Shaughnessy December 12, 2012

Agenda

I.

Business Intelligence

Definition

Levels

II. North Carolina General Assembly’s Role

Timeline

Initiatives

III. Government Business Intelligence

Competency Center (GBICC)

(2)

We are drowning in information, while

starving for wisdom. The world henceforth

will be run by synthesizers, people able to

put together the right information at the right

time, think critically about it, and make

important choices wisely.

E.O. Wilson

3

4

Business Intelligence (BI)

The general ability to organize, access and

analyze information in order to learn and

understand the business. BI is an umbrella

term that includes the applications,

infrastructure and tools, and best practices that

enable access to and analysis of information to

improve and optimize decisions and

(3)

5

Levels of Business Intelligence

Competitive Advantage

Degree of Intelligence

Source: White Paper, Sumant Sahoo, Hexaware Technologies

Checking the results of a decision against its

expectations shows executives what their

strengths are, where they need to improve,

and where they lack knowledge or

information.

(4)

 S.L. 2007-323, Sec. 6.8, BEACON Data

Integration

– Required the Office of the State Controller and the State Chief Information Officer to develop a Strategic Implementation Plan to for the integration of

databases and sharing of information among State agencies and programs

– Established BEACON Project Steering Committee for governance

– Appropriated $5,000,000 from the Information Technology Fund for SFY 2007-2008

7

Planning

 S.L. 2008-107, Sec. 6.16, BEACON Data

Integration

• Required implementation of BEACON Strategic Plan for Data Integration

• Provided an addition $5,000,000 from the Information Technology Fund for data integration

o Support three positions

o Establish a Business Intelligence Competency Center

o Engage a vendor

o Conduct integration activities approved by the Steering Committee

8

(5)

 S.L. 2008-107, Sec. 6.15, Criminal Justice Data

Integration Pilot Program

• Required the Office of the State Controller and the State Chief Information Officer to develop and implement a Criminal Justice Data Integration Pilot Program in Wake County

• Established Advisory Committee

• Required full cooperation of participating agencies • Provided $5 million in funding

9

Focus on Criminal Justice

 S.L. 2009-451, Sec. 6.9, BEACON Data

Integration

• Continued implementation

• Gave priority to Criminal Justice Data Integration Pilot Program

 S.L. 2009-451, Sec. 6.10, Criminal Justice Data

Integration Pilot Program

• Continued development

• Required plan for statewide expansion

• Gave program priority for data integration funding

Criminal Justice Continuation

(6)

• S.L. 2010-31, Sec. 6.10, Criminal Justice Law

Enforcement Automated Data Services

(CJLEADS)

• Continued implementation of program

• Provided for transfer to Department of Justice (changed in subsequent legislation)

• Expanded Leadership Council

11

Criminal Justice Data Integration

 S.L. 2011-145, Sec. 6A.20, Comprehensive

Enterprise-Level Data Integration Capability

• Required OSC to continue development of comprehensive enterprise-level data integration capability, providing broad access to and analysis of information across State government • Created a Data Integration Steering Committee

• Required development of an enterprise process to detect fraud, waste, and improper payments

• Allowed for $8 million, two-year contract • Provided $500,000 to OSC for each year

• Required State to share in intellectual property and residuals resulting from vendor sales to third parties

12

(7)

 S.L. 2011-145, Sec. 6A.4, Criminal Justice Law

Enforcement Automated Data Services

(CJLEADS)

• Continued implementation, expanding the program throughout the State

• Required review of plan to transfer to Department of Justice

13

CJLEADS Expansion

 S.L. 2012-142, Sec. 6A.7, Enhance Business

Intelligence to Increase Efficiency in State

Government

 Established Statewide business intelligence

initiative

– Office of the State Controller

– Effective and efficient development of State business intelligence capability in a coordinated manner

– Not intended to replace transactional systems

Business Intelligence

(8)

 Government Business Intelligence Competency

Center established

• Assumes work, purpose, and resources of current data integration effort

• Advises and assists the State Controller in the management of the initiative

 $5 million funding

15

Business Intelligence (Cont.)

Phase I

– Inventory and plan – Analyze current projects

Phase II

– Identify redundancies

– Determine where gaps exist

Phase III

– Consolidate projects – Eliminate redundancies

16

(9)

• Continue/coordinate ongoing data integration

efforts

• Identify technologies in NC to support the

initiative

• Identify other technologies that could support the

State’s BI effort

• Compare State agency capabilities and costs

• Ensure implementation is properly supported

17

GBICC

• Ensure data privacy and security

• Seek required waivers and written agreements

• Coordinate data requirements and usage

• Recommend hosting solution

(10)

• Grant access to information

• Provide information on IT, operational and security requirements

• Provide information on relevant IT activities • Forecast future needs

• Coordinate IT efforts with GBICC • Participate in initiative

• Identify resources for BI deployment within agency • Seek waivers and written agreements to effectuate

data sharing

19

State Agencies

As a general rule, the most successful man

in life is the man who has the best

information.

Benjamin Disraeli

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21

Questions

Karlynn O’Shaughnessy [email protected]

References

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