- Consultancy

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YOUR TRUSTED ENERGY SERVICES PARTNER

www.avrenimenergyservices.co.uk

- Engineering Services

- Project Development & Delivery

- Operations & Maintenance

- Asset Management

- Helpdesk Services

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2 www.avrenimenergyservices.co.uk www.avrenimenergyservices.co.uk

About Avrenim Group

MD Foreword

Our Leadership Team

Avrenim Energy Services

Our Solutions

Technologies

Health & Safety

Corporate Social Responsibility

Sustainability

Contact us

John and his co-founding Directors set up Avrenim to deliver local FM & project management services within the North West, with an intention to challenge the monopoly of the big international FM service contractors who operate in the region. John is convinced it is local companies that deliver the best service to local customers, a consequence of which is that this is best for the local economic community in which the business operates.

John has enjoyed a varied career across education, health, property and engineering sectors for over 25 years, the first 10 years developing and training within NHS Estates and the last 15 years working for some of the largest construction and service providers in the UK. John is excited by the opportunity to shape the future operating model and growth strategy of Avrenim and work with those clients who share his and the company’s principles, values and social responsibility.

His main passion with the company is delivering customer satisfaction and how the company can benefit the local community through its various corporate social responsibility events and targets.

He is excited by the introduction of our Energy Services business that will be supporting our clients throughout the energy transition to achieve their decarbonisation and net zero ambitions.

Simon Mattravers

Managing Director, Avrenim Facilities Management Simon brings to the organisation a depth of operational knowledge gained from years of experience in the facilities management industry.

Having worked on various types of FM contracts for a variety of clients over the last 25 years he has accumulated a wealth of experience in service delivery and compliance and drives his teams to achieve performance excellence in this area.

It is important to him that client and stakeholder satisfaction is held at a premium by himself, his colleagues and our workforce. It is equally important to him that our employees feel a strong bond within the organisation. He is therefore focused on ensuring that good relationships between the company, its staff and its customers are part of the main goals within the business.

Simon believes that how our customers and employees feel about the company is vitally important as people will never forget how you made them feel and the fact that we can provide a quality job and service should be a given.

Neil Thompson

Managing Director, Avrenim Energy Services Neil compliments the existing leadership team at Avrenim Group through his business management, stakeholder engagement, projects, operational, technical and commercial expertise. Having held Board and Director roles for a number of Integrated Facilities Management, Engineering, Low Carbon and Renewable Energy companies serving the public, private and corporate sectors over a 25yr period, he is well placed to lead our Energy Services business.

He has extensive experience in managing multi-site, multi £bn low carbon/renewable energy projects and operational asset portfolios across conventional power/lthermal, distributed energy, district heating, heat pumps, combined heat & power (CHP) biomass, energy from waste, anaerobic digestion, onshore wind, battery storage, solar PV and electric vehicle charging solutions.

Neil has a passion for supporting our clients towards a net zero carbon future and working with them at a strategic and delivery level to meet its future goals in terms of energy management, energy efficiency, decarbonisation and sustainability.

Ray Doyle

Managing Director, Avrenim Developments Ray is a highly organized, qualified, experienced and efficient member of our team and has over 35 years’

experience in construction & building services in both the private and public sectors. He is an exceedingly skilled and motivated individual with an eye for detail and quality, possessing comprehensive knowledge gained from successfully delivering contracting projects throughout various sectors of our industry.

His current role as Managing Director of Developments allows him lead in all aspects of the business. He combines strong commercial and control discipline with high level of technical expertise to ensure high quality solutions are delivered whilst maintaining value for money for the Client.

Ray particularly enjoys the responsibility that comes with his role, he is Client focused and takes pleasure in achieving and exceeding customer expectations.

He is committed to maintaining excellence through utilising expertise and experience gained over many years through successfully delivering complex projects and is ably supported by a team of project managers, architects, surveyors and a team of dedicated foremen and skilled operatives. He is an excellent communicator and is fully committed to adopting our philosophy of working together to get results for the end user.

Avrenim’s Leadership Team

— Integrity

— Intelligence

— Innovation

— Energy

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Your Trusted Energy Services Partner

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There is no doubt that the UK is in the midst of a radical energy transition driven by concerns over climate change, our commitment to meet carbon reduction targets and to ensure sustainable energy for future generations. The UK now has a legal net zero timeline therefore we need to move at pace and consider how we procure, generate, consume and manage our existing and future energy needs.

Avrenim Group have a specialist in-house Energy Services business - Avrenim Energy Services (AES) that supports our growing client base across the public, private and corporate sectors. Our people at AES are widely recognised as innovators and industry leaders for working with its clients to develop and implement strategies and solutions to optimise all aspects of their energy management.

Key areas of expertise include:

— Energy Management Services

— Engineering Services

— Project Development & Delivery

— Operations & Maintenance

— Asset Management

— Helpdesk Services

AES are committed to supporting our client’s energy transition and driving decarbonisation efforts across all sectors.

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He lpd esk

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Consultancy

Our Solutions

AES has a multi-disciplinary

Energy Consultancy team that serves the public, private and corporate sectors.

The team has extensive knowledge and experience in energy procurement, engineering, design, projects, operations and asset management across the conventional power, low carbon and renewable energy technologies.

We provide a comprehensive and tailored energy consultancy service based on a holistic approach that acts as the catalyst to developing a sustainable energy management model within your business.

Our primary objective is to support and where requested review and optimise your existing energy management arrangements whilst further supporting or managing your decarbonisation and net zero targets and ambitions.

Whilst we can undertake procurement reviews, energy management audits, energy assessments, feasibility studies, asset condition and performance reviews to support the development of energy efficiency and/or improvement programmes we can further embed our staff within your organisation and take on the full responsibility for your energy management obligations that will provide a sustainable energy solution, align with decarbonisation and net zero targets, ensure security of supply, demonstrate compliance and achieve significant cost savings across the lifecycle of your assets.

Our consultancy team work closely with our clients, supported by our inhouse development, engineering, projects and operational teams to ensure we provide you with the optimum energy solution to meet the needs of your business.

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Engineering Services

Initial Consultation

Site Survey

Conceptual Design Feasibility

Studies

Commercial

& Financial Modelling Approval

Gate

Engineering Detailed

Design

Consultation

PROJECT

Concept

& Initiation

PROJECT

Definition

& Planning

PROJECT

Launch or Execution

PROJECT

Performance

& Control

PROJECT

Project Close

Project Charter Project| Initiation

Scope &

Budget Work Breakdown|

Schedule

| Gant Chart Communication Plan|

Risk Management|

Status &

Tracking KPIs| Quality|

| Forecasts

Objectives

| Quality Deliverables Effort & Cost| Tracking Performance|

MortemPost Project| Punchlist

| Reporting

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5 Engineering Services Project Development & Delivery

The Engineering Services team at AES has extensive energy sector knowledge and vast experience spanning engineering, design and project development to support our client’s conventional power, low carbon and renewable energy projects. These projects are increasingly focusing on supporting our client’s energy transition to meet decarbonisation, sustainability and net zero targets.

We bring together value engineering, risk management, commercial and technical governance to ensure your project is a success and delivers a sustainable return on investment.

We will work with you during the conceptual stages of your project to develop the technical, operational, commercial and financial models to assess the economic viability prior to developing the most suitable engineering solution.

Our engineering services delivery model has been developed to cover the entire asset lifecycle, and therefore aims to ensure a seamless transition across concept design, commercial/financial modelling, detailed design, pre-construction and project delivery phases whilst further considering the operations, maintenance and asset

management obligations.

AES have the knowledge and experience to act as Principal Designer (PD) Principal Contractor (PC) or Subcontractor under The Construction (Design and Management) Regulations 2015.

At pre-construction phase we will work collaboratively with you and our network of specialist subcontractors to finalise the build programme to ensure it aligns with your investment, operational and business requirements before mobilising an experienced and dedicated project delivery team to ensure the success of the project from design and construction through to commissioning and post-handover support.

At construction phase our primary focus is delivering the project safely, on-time, to the agreed specification and in compliance with the CDM regulations.

Our delivery process further accommodates stakeholder management, achieving technical and quality standards, meeting commercial milestones, subcontractor management, clear communication and the provision of timely and accurate reports.

*Where we have been awarded Operations and Maintenance contracts our projects team will provide a seamless handover to our operations team.

AES have an in-house Project Development & Delivery team that have extensive experience in delivering conventional power, low carbon and renewable energy projects and upgrades safely, on-time, in-budget and to the highest standards. These projects are increasingly focusing on supporting our client’s energy transition to meet decarbonisation, sustainability and net zero targets across the public, private and corporate sectors.

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Operations & Maintenance Asset Management

AES can provide a complete range of operation and maintenance (O&M) services to support your business.

We have an in-house Operations &

Maintenance (O&M) team that have extensive experience in successfully managing conventional power, low carbon and renewable energy installations across the UK. Our technology expertise spans distributed energy, district heating, combined heat & power, water/ground & air source heat pumps, biomass, energy from waste, biofuel systems, energy storage (thermal/battery), solar photovoltaic, electric vehicle charging solutions and onshore wind.

We work collaboratively with our clients to firstly understand their specific requirements before developing the optimum O&M solution that aligns with their business priorities – this may consist of a fully outsourced, static or mobile solution, single, multi-site and/or a multi-technology operation.

Our services are designed to integrate seamlessly into or alongside your business to meet technical, operational, commercial, financial, legislative and compliance obligations within a suite of clearly defined contracts and service level agreements.

The O&M business unit is supported by the asset management team control hub which is where we remotely monitor, interrogate and optimise the asset portfolios under our control.

We further employ a computerised maintenance management system and supporting policies, procedures and process to optimise asset, compliance and workflow performance.

The field-based teams are experts across the technologies they support and are either static or mobile teams with back-office support. We provide a 24/7 helpdesk, call out service and an emergency response solution.

The O&M business unit overlaps both our in-house projects and asset management functions which collectively support our client’s energy transition, sustainability targets, decarbonisation and net zero commitments.

Our Asset Management team have extensive experience in managing conventional power, low carbon and renewable energy assets throughout their lifecycle. Whilst we have a standard asset management model, we can develop a site|client specific solution made up of the following:

— Development of an Asset Management Strategy (AMS)

— Import and manipulation of master data

— Development of an Asset Risk Register (ARR)

— Design Operational Risk Readiness Plans (ORRP)

— Develop lifecycle Operational Cost Models (OCM)

— Utilisation of a Computerised Maintenance Management System (CMMS)

— Introduction of an Engineering Asset Management System (EAMS)

— Develop a master Maintenance Plan (MP)

— Monitoring & optimisation of asset and commercial performance

— Reliability engineering, fault and incident analysis

— Develop capital works | upgrade programmes

— Develop and manage the replacement guarantee scheme

— Develop shutdown, outage strategy &

supporting plans

— Provision of detailed operational and commercial performance reports

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Helpdesk Control Hub

AES operate a dedicated helpdesk facility which provides 24/7 - 365 support covering all energy services related matters.

Our helpdesk team undergo a thorough induction and training before handling your data, and as such are well placed to answer the majority of questions. We aim to provide the best possible service in a way that is easily accessible to all customers, in particular vulnerable customers and those in need of additional help.

Communication is at the heart of our helpdesk at all times, whether we’re responding to a general enquiry or overseeing an emergency response to your sites or assets, we will keep you fully informed.

Our helpdesk provides a variety of services as listed but we remain flexible to meet any bespoke|client specific needs.

— Take and act upon stakeholder calls and requests

— Provide clear communication to all stakeholders

— Plan, schedule and coordinate engineer’s workflow

— Manage the performance tracking system

— Develop performance statistics | reports

— Drive service excellence and customer satisfaction

AES can support or manage the entire lifecycle of your assets given our knowledge and expertise in the technologies and markets we serve. Our combined, consultancy, design, engineering, construction, operations

& maintenance and asset management experience means we’re well placed to support your energy management obligations.

AES have a dedicated Control Hub that is the base for our Asset Management &

Optimisation team.

The control hub allows our team to remotely monitor, interrogate, analyse and optimise the performance of our client’s assets and broader systems. Having access to real time data further allows us to consistently optimise operations, support commercial decisions, reduce asset failures and downtime, minimising the need for human intervention and ultimately driving cost savings.

Other key benefits include:

— Improving asset maintenance and developing new services around it

— Increasing the utilisation of assets from a time and resource allocation perspective

— Moving towards an uninterrupted generation process and better-connected operational flows

— Introducing cost savings and enhancing ecological footprint by better gauging and controlling energy consumption and environmental conditions for energy conservation

— Gaining predictive analytics capabilities which enable to pro-act instead of re-act and provide a competitive and even potentially innovative differentiator

— Enhancing supply chain planning and collaboration with partners in an increasingly real-time environment

— Increasing the return on investment and the economic return of all types of assets

— Innovating and truly transforming existing processes including revenue sources

— Our Control Hub solution can be utilised on new projects|contracts or third party adopted installations

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Avrenim Energy

Services offer an

holistic approach

to managing our

clients’ assets.

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Technologies we support

1 — District Energy | Heating 2 — Water Source Heat Pumps (WSHP) 3 — Biofuel | Gas Engines (CHP)

4 — HVAC Systems 5 — Thermal Generation 6 — Steam Generation

7 — Energy from Waste | Biomass 8 — Electric Vehicle Charging 9 — Solar Photovoltaic

10 — Solar Carport 11 — Onshore Wind 12 — Battery Storage

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Health & Safety

AES are fully committed to ensuring the Health, Safety & Wellbeing of all its people, contractors and members of the public who are in any way affected by the undertaking of our activities. Our approach is based on personal commitment and individual empowerment.

We recognise that complying with The Health and Safety at Work etc. Act 1974 and pertaining regulation is a legal requirement, not a matter of choice, and contributes to the effective organisational performance and strategic outcomes. We always act positively to minimise the incidence of all workplace risks and all activities will be carried out with the highest regard for the health, safety and welfare of our staff, contractors, visitors and the public at large.

We are dedicated to providing the financial and physical resources necessary to ensure the highest standard of health, safety and welfare is achieved based on risk.

We constantly assess the risks associated with Health and Safety hazards in the workplace. All our people are informed of the Health and Safety hazards and risks that affect their work. We take action to prevent, reduce or control risks to an acceptable level and reduce the potential for incidents and accidents.

We empower our people by providing high quality information, instruction, training and supervision.

All of our people are adequately engaged, instructed and trained on the Health and Safety issues that affect them, and the safe working practices that should be followed.

We ensure the Health and Safety competence of our supply chain and stakeholders.to enable them to work safely and effectively and to ensure they are competent and confident in the work they carry out.

We actively consult with our people to nurture an open attitude to health and safety issues, encouraging them to identify and report hazards and suggest innovative solutions so that we can all contribute to creating and maintaining a safe working environment.

Through our Don’t Walk By process we actively encourage our people to report any unsafe acts and unsafe conditions to make

the workplace safer and reduce the likelihood of an accident. This in turn increases the awareness to our people of the hazards around them making them less likely to have accidents themselves.

The encouragement of staff to proactively report health and safety concerns is a fundamental and essential concept to us.

Additionally, the proactive nature of our people facilitates a positive culture of learning lessons from systematic successes in order to embed a positive outlook on identifying when health and safety success has been achieved.

• Supply chain - we will actively seek to engage with like- minded suppliers and aim to build mutual relationships with them which will benefit the sustainability of the environment and the local economy

• Customers - we will develop strong relationships with our customers and exceed their expectations by sharing expertise, driving innovation and adding value to our services to ultimately create sustainable solutions that impact beyond our immediate operational activity

• Providing better prospects for our people

• Developing and growing our business

• Offering training

• Creating apprenticeships

• Work experience opportunities

• Paying the living wage and aiming for the real living wage by 2023

• Promote equality and diversity within the work place

• Champion a culture of respect

• Support staff to volunteer and work with local charities

• Enabling low/zero carbon and sustainable economies

• Monitor our natural resource use

• Buy local

• Employ local

• Follow the requirements of ISO14001

• Use an environmental plan for every contract and project to reduce waste and protect biodiversity where we operate

Bu sin ess Our P

eop le

Su pp

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& C

ust om

ers Env iro nm en t

• We will build a sustainable business to allow us to deliver for our clients and provide security to our people

• We will conduct our business with integrity and ethics in accordance with our values to deliver our business strategy and goals

• Strong health and safety culture

• Through the way we work and behave, all our people and stakeholders will be protected from the risk of occupational injury or ill-health

Corporate Social

Responsibility

Avrenim Energy Services is a North West based business that serves the UK Public, Private and Corporate sectors through managing their existing energy management obligations whilst further supporting their decarbonisation transition and ambitions to achieve net zero carbon. Our CSR commitment goes beyond ethical workplace practices and sustainability – we work closely with our clients and delivery teams to ensure we channel our activities where they are required and needed most, helping to effect positive and lasting change across the communities we serve.

Plan Do

Check

Act

Investigating accidents / incidents / near misses Risk Profiling

Reviewing performance Planning

Organising

Measuring performance Implementing your plan

Learning lessons Policy

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Sustainability

AES are committed to providing innovative, highly efficient, reliable and cost-effective low carbon and renewable energy solutions that are aligned with the UK’s commitment on achieving decarbonisation targets, sustainable waste eradication and driving energy efficiencies across infrastructure, buildings and transport which collectively support the wider economy in creating a sustainable future.

To further demonstrate our commitment, we would endeavour to minimise the environmental impact of our activities through pre-qualifying responsible supply chain and partners.

The above commitments derive from our acknowledgement in that we have a responsibility to future generations on securing the environment in which they will live.

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Supporting your

energy management,

sustainability,

decarbonisation

and net zero targets.

6 Columbus Quay

Liverpool L3 4DB

T: +44 (0) 151 305 1655

E: [email protected]

www.avrenimenergyservices.co.uk

YOUR TRUSTED ENERGY SERVICES PARTNER

- Consultancy - Engineering Services - Project Development & Delivery - Operations & Maintenance - Asset Management - Helpdesk Services

- Consultancy

- Engineering Services

- Project Development & Delivery

- Operations & Maintenance

- Asset Management

- Helpdesk Services

About Avrenim Group

MD Foreword

Our Leadership Team

Avrenim Energy Services

Our Solutions

Technologies

Health & Safety

Corporate Social Responsibility

Sustainability

Contact us

Contents

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6 8

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Welcome to Avrenim Energy Services.

An energy services company and partner

to many across the UK Public, Private and

Corporate sectors.

We are passionate about supporting our

clients throughout the UK energy transition

from conventional power / thermal generation

to low carbon and renewable energy solutions

thus demonstrating our commitment for

driving change and innovation to meet

sustainability and decarbonisation targets.

Driven by our passion for delivering cost

effective energy solutions, decarbonisation,

asset optimisation and service excellence,

we contribute to a profitable and sustainable

future for our customers, their businesses

and the communities we serve.

We look forward to supporting your business.

Neil Thompson

Managing Director

Avrenim Group are a UK based Integrated Services business that

provides Consultancy, Engineering Services, Project Development,

Facilities Management, Energy Services and 24/7 Helpdesk

services. We engage and work closely with our clients to develop a

clear understanding of their business needs and as a result develop

solutions that align with their strategic goals.

Our key sectors include: Healthcare, Education, Local Authority,

Government, Real Estate, Property Management, Housing,

Facilities Management, Retail, Transport, Energy, Utilities,

Infrastructure, Construction.

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Avrenim’s Leadership Team

— Integrity

— Intelligence

— Innovation

— Energy

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He lpd esk

& De live ry

Se rvic es

Devel opm en t

Proj ec t

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S s er vi ce

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ag em

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En g gi in ne er

& M

ainte nance

Consu ltan cy

Op eratio ns

Servic es

Consultancy

Our Solutions