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Managed Care Enrollment

Expansion

George Ingram

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Horizon NJ Health

Phase I

ABD and DYFS with Medicaid only

40,000 People

Plan self selection ending July 18 with auto enrollment effective August 1, 2011

Enrollment is through the State’s vendor

HNJH currently serving more than 40,000 ABD

members (non-dual eligible) and more than 8,000 DYFS members

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Phase II

Enrollees who have both Medicare and Medicaid (dual-eligible)

100,000 people

Mandated into a MCO in the fall (date to be determined)

HJNH currently serving more than 12,000 dual-eligible members

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Horizon NJ Health

Amending Existing Contract

Process

• Amendments are being mailed to the providers that are currently contracted for other services

• You will need to sign and return two copies of the amendment to Horizon NJ Health

• Mail to:

Attention: Name of Your Contracting Representative Horizon NJ Health

210 Silvia Street

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Non-Contracted Providers

Credentialing Process

• Contracts, credentialing applications and MOAs will be mailed upon request

• You will need to complete and sign the MOA and W-9, supply us with your NPI and return it to us to receive payment

• Mail to: George Ingram Horizon NJ Health 210 Silvia Street West Trenton, NJ 08628 • Fax to: 609-583-3004 • Email: [email protected]

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Horizon NJ Health

Electronic Claims Submission

Emdeon is the only service currently accepted by Horizon NJ Health. To contact the Electronic Data Interchange (EDI) Technical Support Hotline call or email:

(877)-234-4273

E-mail: [email protected]

Submit all electronic claims to the Horizon NJ Health EDI Payor Number 22326.

NPI numbers must be included on all claims submissions.

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Paper Claims Submission

Mailed to:

Horizon NJ Health

Claims Processing Department P.O. Box 7117

London, KY 40742

To ensure accurate payment:

–Hospital affiliated facility use a UB-04 Claim Form

–Non-hospital affiliated facility use a CMS HCFA-1500

–Home Health provider use a CMS HCFA-1500

–NPI numbers must be included on all claims submissions.

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Managed Care Enrollment

Expansion

Dee Rago RN, BSN, MA

Director of Health Services

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Medical Management Contact

Facility Based

Physical, Occupational & Speech Therapies

Fax Prior Authorizations to:

–(609) 583-3042

Authorization Questions

–(800) 682-9094, extension 89500

Dee Rago, Director of Health Services

–(609) 718-9220

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Horizon NJ Health

Medical Authorization Process

Facility Based

Physical, Occupational & Speech Therapies

Authorization For Therapy Services

–Submit:

- Horizon NJ Health Therapy Authorization Request Form

- PT/OT/ST evaluation with signature

• Horizon NJ Health initial therapy authorization

will be up to 12 visits

• Reauthorization is required for additional

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Medical Authorization Process

Facility Based

Physical, Occupational & Speech Therapies

Continuation of Therapy Services

–Submit:

• Horizon NJ Health Therapy Authorization

Request Form

• Horizon NJ Health PT/OT/ST evaluation with

signature

• Progress notes including Plan of Care,

Treatment goals and reason for continuation of services

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Horizon NJ Health

Medical Authorization Process

Facility Based

Physical, Occupational & Speech Therapies

Communications of Therapy Authorization Determinations

–Horizon NJ Health PT/OT/ST authorization approval or denial includes letter sent to requesting provider, servicing provider, PCP and member

–PT/OT/ST authorization denials are determined by Horizon NJ Health medical director review

–Member and provider appeal rights included in denial letter

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Medical Management Contacts

HOME HEALTH SERVICES (Includes PT, OT, ST)

Fax Prior Authorizations to:

–(609) 583-3013

Authorization Questions

–(800) 682-9094, extension 81025

Dee Rago, Director of Health Services

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Horizon NJ Health

Medical Authorization Process

HOME HEALTH SERVICES (Includes PT, OT, ST)

Authorization Process for Home Care Skilled Nursing

Services – Submit:

• Horizon NJ Health Home Health Authorization Request Form

Authorization Process for Physical, Occupational and Speech

Home Therapy

– Initial therapy evaluation - no authorization required

– Authorization required following initial evaluation

– Submit:

• Horizon NJ Health Home Health Authorization Request Form

• Physical, occupational and speech home therapy evaluation report • Horizon NJ Health will authorize up to 6 visits

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Medical Authorization Process

HOME HEALTH SERVICES (Includes PT, OT, ST)

Communication of Home Services Authorization Determination

– Horizon NJ Health Home Care Services authorization approval or denial includes letter sent to requesting provider, servicing provider, PCP and member

– Home Care Services authorization denials are determined by HNJH Medical Director

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Horizon NJ Health

Key Contact Information

• Contracting and Provider Relations

– George Ingram (609) 718-9100

email: [email protected]

– Fax MOA and W9 to: 609-583-3004

• Fax Facilities Based Prior Authorizations to:

– (609) 583-3042

• Facilities Based Authorization Questions

– (800) 682-9094, extension 89500

• Fax Home Health Based Prior Authorizations to:

– (609) 583-3013

• Home Health Based Authorization Questions

– (800) 682-9094, extension 81025

• Electronic Claims Submissions (EDI)

– Hotline: (877)-234-4273

email: [email protected]

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Website Information

www.horizonNJhealth.com –Provider Directory • Updated daily –Policies –Provider Manual –Authorization Forms

NaviNet

–Member eligibility look-up

–Claims Status inquiry

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For a copy of this presentation,

please email:

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References

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