ediscovery Market Quadrant 2014

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eDiscovery –

Market Quadrant 2014

_{Radicati Market Quadrant}SM _{is copyrighted November 2014 by The Radicati Group, Inc.} Reproduction in whole or in part is prohibited without expressed written permission of the Radicati Group. Vendors and products depicted in Radicati Market QuadrantsSM _{should not be} considered an endorsement, but rather a measure of The Radicati Group’s opinion, based on product reviews, primary research studies, vendor interviews, historical data, and other metrics. The Radicati Group intends its Market Quadrants to be one of many information sources that readers use to form opinions and make decisions. Radicati Market QuadrantsSM _{are time} sensitive, designed to depict the landscape of a particular market at a given point in time. The Radicati Group disclaims all warranties as to the accuracy or completeness of such information. The Radicati Group shall have no liability for errors, omissions, or inadequacies in the

Palo Alto, CA 94301 Phone: (650) 322-8059 www.radicati.com

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An Analysis of the Market for

eDiscovery,

Revealing Top Players, Trail Blazers,

Specialists and Mature Players.

November 2014

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RADICATI MARKET QUADRANTS EXPLAINED ... 3

MARKET SEGMENTATION ... 5

EVALUATION CRITERIA ... 8

MARKET QUADRANT - EDISCOVERY ... 11

KEY MARKET QUADRANT TRENDS ... 12

EDISCOVERY -VENDOR ANALYSIS ... 14

TOP PLAYERS ... 14

TRAIL BLAZERS ... 33

SPECIALISTS ... 45

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Companies are never permitted to post reports on their external web sites or distribute by other means outside of their organization without explicit written prior consent from The Radicati Group, Inc. If you post this report on your external website or release it to anyone outside of your company without permission, you and your company will be liable for damages. Please contact us with any questions about our policies.

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Radicati Market Quadrants are designed to illustrate how individual vendors fit within specific technology markets at any given point in time. All Radicati Market Quadrants are composed of four sections, as shown in the example quadrant (Figure 1).

1. Specialists – This group is made up of two types of companies:

a. Emerging players that are still very new to the industry and have not yet built up much of an installed base. These companies are still developing their strategy and technology.

b. Established vendors that offer a niche product.

2. Trail Blazers – These vendors offer cutting edge technology, but have not yet built up a large customer base. With effective marketing and better awareness, these companies hold the power to dethrone the current market leaders. “Trail blazers” often shape the future of technology with their innovations and new product designs.

3. Top Players – These are the current leaders of the market, with products that have built up large customer bases. Vendors do not become “top players” overnight. Most of the companies in this quadrant were first specialists or trail blazers (some were both). As companies reach this stage, they must fight

complacency and continue product innovation, or else they will be replaced by the next generation of “trail blazers.”

4. Mature Player – These vendors have large, mature installed bases of customers, but no longer set the pace for the rest of the industry. These vendors are no longer considered “movers and shakers” as they once were.

a. In some cases, this is by design. If a vendor has made a strategic decision to move in a new direction, it may slow development on one product line and start another.

b. In other cases, a vendor may simply become complacent as a top vendor and be out-developed by hungrier “trail blazers” and other top players.

c. Companies in this stage either find new life and revive their R&D, moving back into the “top players” segment, or else they slowly fade away as legacy technology.

Figure 1, below, shows a sample Radicati Market Quadrant. As a vendor continues to develop its product, it will move horizontally along the “x” axis. As market share changes, vendors move vertically along the “y” axis. It is common for vendors to move between quadrants over the life of a product, as their products improve and market requirements evolve.

Figure 1: Sample Radicati Market Quadrant

 Functionality – is rated from 1 to 10, with 10 being the highest, and 1 – the lowest.

 Market Share – is assigned according to the company’s ranking in our latest annual reports, based on its user Installed Base (e.g. the company with the largest installed base market share is number 1, the one with the second largest installed base market share is number 2, etc.).

Functionality M a rk et Sh ar e

Radicati Market Quadrant

Top Players Mature Players

Specialists Trail Blazers

 Company L  Company B  Company G  Company F  Company D  Company H  Company J  Company Y  Company Z  Company E  Company A  Company C Low Low High H igh

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This edition of Radicati Market Quadrants covers the eDiscovery market, which is defined as follows:

 eDiscovery Solutions – include data analysis solutions, with advanced electronic data identification, collection, analysis, and presentation tools. Leading

eDiscovery vendors and service providers in this segment include: AccessData,

Catalyst, EMC, Exterro, FTI Technology, Guidance Software, HP, kCura, KPMG, Kroll Ontrack, Recommind, Symantec, UBIC and others.

 Not all vendors listed above cover all phases of the EDRM, in particular some focus mostly on left-side functions (e.g. identification, collection, preservation) whereas others focus mostly on right-hand functions (e.g. processing, review, analysis, production and presentation). Increasingly, however, vendors are adding support for all stages of the EDRM.

 Many information archiving vendors, Enterprise Content Management (ECM), and other types of data management vendors also offer eDiscovery modules or add-on components to their solutions and claiming that they support “eDiscovery”. These vendors are not included in this report as they typically cover only the very early stages of the EDRM and the functionality they provide is really meant to ease access to their own data repositories for later transfer into full-fledged eDiscovery solutions.

 eDiscovery solutions can be acquired from:

o Pure-play Vendors – These are vendors that focus strictly on satisfying the EDRM. Some pure-play eDiscovery vendors target specific phases of the EDRM, while other vendors have solutions that cover the EDRM in its entirety. These vendors typically target mainly legal firms, or the legal departments within corporations.

o Enterprise Software Vendors – eDiscovery solutions may be offered as an add-on component or functionality by vendors that offer information

most often include eDiscovery are: information archiving, Enterprise Content Management (ECM), and records management solutions. The majority of eDiscovery solutions offered by enterprise software vendors are targeted at corporate organizations and their internal legal departments.

o Hosting Providers – an increasing number of hosting providers integrate eDiscovery services from multiple vendors to offer a complete end-to-end eDiscovery solution. These providers will typically target both legal firms and corporate in-house legal teams.

 eDiscovery solutions are available in different form factors as follows:

o On-premises Software or Appliance – These are solutions deployed on-site and managed by a corporate organization. This deployment model is usually found among larger sized organizations that have the resources to setup and manage an eDiscovery solution in-house.

o Cloud-based Solutions – SaaS solutions are growing in popularity across organizations of all sizes, as they provide predictable costs, require no upfront investments, minimal management overhead and can be easily replaced by another solution. Increasingly vendors in this market are experimenting with offering different kinds of cloud based solutions, some offer mainly storage, others include access to online software, and yet others include bundled professional services.

o Hybrid Offerings – many eDiscovery vendors today are offering hybrid

deployments that allow corporate organizations to complete different stages of the EDRM in-house or in the cloud. For instance, it is quite typical for a customer to conduct the ESI collection and processing stages in-house on-premises, and then move the data to a cloud-based review platform where it can be more easily worked on by outside counsel.

Note: This Market Quadrant only covers the sale of eDiscovery software and technology. 1. The eDiscovery market has a large professional services and legal consulting

2. Also, this Market Quadrant does not include eDiscovery add-on solutions offered in conjunction with information archiving, or other repositories and where the eDiscovery component is aimed primarily at dealing with the data stored in those specific vendor repositories.

 Figure 1, shows the worldwide eDiscovery revenue forecast from 2014 to 2018. The eDiscovery market is expected to grow from over $1.6 billion in 2014 to over $3.8 billion in 2018, representing an average annual growth rate of over 24% over the next four years.

Figure 2: Worldwide eDiscovery Revenue Forecast, 2014-2018

$1,617 $1,908 $2,328 $2,933 $3,813 $0 $500 $1,000 $1,500 $2,000 $2,500 $3,000 $3,500 $4,000 $4,500 2014 2015 2016 2017 2018

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eDiscovery vendors are positioned in the quadrant, according to two criteria: Market Share and Functionality.

Market Share – is based on the revenue published in our “eDiscovery Market, 2014-2018” report. The vendor with the largest projected revenue has a market share of 1, the one with the second largest projected revenue has a market share of 2, etc. Vendors with larger market shares are positioned either in Top Player or Mature quadrants. Vendors with a smaller market share, are positioned either in the Trail Blazer, or Specialist quadrants.

Functionality – we assess each vendor’s solution based on a number of key features that they offer out of the box. These capabilities do not necessarily have to be the vendor’s own original technology, but they should be pre-integrated and available for deployment when the solution is purchased.

In order for an eDiscovery vendor to be on the right side of the quadrant (Top Player or

Trail Blazer), their solution should have the following capabilities:

Standard ESI Support

Standard ESI support includes archived emails, IM messages, and documents from desktops, laptops, network shares, Enterprise Content Management (ECM) and other data repositories.

Advanced ESI Support

More vendors are now offering advanced ESI support for social media content, audio, cloud based platforms such as Microsoft SharePoint, Google Docs, Microsoft Office 365, and more.

Search Criteria

Flexible specification of keywords, phrases, dates, users, and other search criteria that can be easily customized by the customer.

Legal Hold

Relevant or specific data can be placed on legal hold and preserved for litigation. Integration with Active

Early Case Assessment (ECA)

Ability to analyze collected and preserved data prior to processing and review. Legal teams can access data sets and determine the potential time and costs that would be required in order to move forward with a particular matter.

Technology Assisted Review (TAR)

Predictive coding technology which speeds up document review based on a set of acceptance criteria. Based on the information provided, TAR software is able to review the remaining data set, increasing the speed of the review process and reducing costs.

Potential Cost Estimates

Relevant data can be analyzed to gain an understanding of who the custodians are, how large the volume of data to be collected is, how long it would take to collect and process it, and what would be the potential expense of such collection.

Deduplication

Deduplication is a data culling technique used to minimize data and provide only relevant content. Duplicate or similar documents are automatically removed and/or combined into similar documents. Deduplication dramatically reduces the volume of data that needs to be reviewed.

Data Categorization

Potentially non-compliant documents are automatically assigned to individual reviewers based on keywords, concepts and other customizable criteria.

Data Presentation

The search results are usually highlighted for easier review. If many data types are archived together, the interface (preferably) should be able to present the data of each document in its native format, without

converting it to a common file.

Data Management

Individual documents or clusters of documents can be open/closed, assigned to groups of documents and moved around on the computer screen with a drag and drop feature.

Data Export Relevant data can be exported in its native format and

converted to PDF or TIFF images

Added Notes/Explanations A reviewer can add notes to any document.

Solution Form Factor

The solution is available as:

 on-premises software,

 cloud-based SaaS, or

 hybrid.

Professional Services

Many vendors offer professional services and their own teams of legal experts. This is a value add for smaller companies involved in litigation but can also be important for larger customers dealing with complex cases. Vendors often bundle professional/legal services with their solution pricing.

Note: On occasion, we may put a player on the right side of the quadrant by giving them

a higher than typical Functionality Score, even if they are missing one or two of the features mentioned above, if we feel that the other aspects of their solution are very unique and innovative.

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Figure 3: eDiscovery Market Quadrant, 2014

 _{Radicati Market Quadrant}SM _{is copyrighted November 2014 by The Radicati Group, Inc.} Reproduction in whole or in part is prohibited without expressed written permission of the Radicati Group. Vendors and products depicted in Radicati Market QuadrantsSM _{should not be} considered an endorsement, but rather a measure of The Radicati Group’s opinion, based on product reviews, primary research studies, vendor interviews, historical data, and other metrics. The Radicati Group intends its Market Quadrants to be one of many information sources that readers use to form opinions and make decisions. Radicati Market QuadrantsSM _{are time} sensitive, designed to depict the landscape of a particular market at a given point in time. The Radicati Group disclaims all warranties as to the accuracy or completeness of such information. The Radicati Group shall have no liability for errors, omissions, or inadequacies in the

information contained herein or for interpretations thereof.

Functionality

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Specialists Trail Blazers

 FTI Technology Symantec  AccessData Low Low High High HP   kCura  Recommind EMC   Kroll Ontrack Catalyst Guidance Software   UBIC Exterro    KPMG 

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 Top Players in the eDiscovery market are Symantec, FTI Technology, HP, Kroll

Ontrack, kCura, Guidance Software and Recommind.

o Symantec – Symantec offers a complete eDiscovery solution that covers the full spectrum of the EDRM as well as integrates with its own on-premises and cloud based information archiving solutions.

o FTI Technology – is well known for its Ringtail platform which features strong predictive coding, and a wide range of visualization tools that are essential for quick and efficient eDiscovery.

o HP– has a strong eDiscovery solution targeted at complex corporate scenarios which need to address all the key stages of the EDRM model. o Kroll Ontrack – offers a new, cloud-based platform aimed at customers that

require multi-case support and wish to benefit from the economies of scale of leveraging the same platform and processes repeatedly.

o kCura – was best known as a best-of-breed review platform among law firms. The vendor, however, has now added all other components of the EDRM and is actively targeting the corporate market.

o Guidance Software – covers all phases of the EDRM and focuses on corporate customers that want to bring end-to-end eDiscovery in-house. o Recommind – is a well-known innovator in eDiscovery, and provides

robust solutions that address of all key stages of the EDRM.

 The Trail Blazers quadrant includes AccessData, Catalyst, UBIC and Exterro. o AccessData – is one of the earliest, well established vendors in the

eDiscovery space. The company recently announced that it will split into two separate companies, AccessData and Resolution1 Security, which will offer customers the ability to pick the level of EDRM coverage that best

fits their needs.

o Catalyst – offers a cloud-based approach that has resonated well with both corporate customers and legal firms. It offers one of the early technology assisted review (TAR) platforms to handle Asian languages.

o UBIC – offers a solid set of well-integrated solutions to cover the main phases of the EDRM. It has a focus on the Asian market and offers strong support for Asian languages.

o Exterro – is an established player in the eDiscovery market, and offers an integrated platform specifically designed to address the needs of corporate enterprises that want to bring eDiscovery in-house.

 The Specialists quadrant includes EMC and KPMG.

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ECA, and collection.

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robust and flexible platform which is further augmented with its Forensic practice.

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Symantec provides a broad range of security, storage, and systems management solutions and services for consumers and businesses. Symantec’s product portfolio covers

eDiscovery, archiving, security, and more. Symantec recently announced that the company is splitting in two, independent publicly traded companies: one will be focused on security, and the other will focus on information management.

Symantec’s eDiscovery solution is the Symantec eDiscovery Platform powered by Clearwell, which provides full coverage of the EDRM. The key features include:

 Legal Hold — the Symantec eDiscovery Platform has robust features for the legal hold process, including automated hold notices that can be scheduled to assure response from custodians, detailed reports on the status of notices, custodian surveys, and the ability to save these settings as templates for reuse, or future legal holds.

 Identification and Collection — Symantec’s solution allows investigators to identify data sources through an interactive data map and custodian manager. The Symantec eDiscovery Platform supports collection from a wide set of sources, including hosted collaboration services (e.g. Microsoft SharePoint), as well as laptops, desktops, and other network shares or cloud-based applications. ESI can be filtered by keywords and metadata, is stored in a central location, and can be collected onto external hard drives or USB devices when a network connection is unavailable. The latest update includes audio search capabilities to meet new federal regulations.

 Processing, Search and Analysis — pre-processing features provide summation and analytics of data collected before the analysis process; the processing supports a wide range of formats and languages. Search and analysis features include search preview, keyword search reports, concept search, advanced analytics and more.

 Review and Production — the review process allows for linear review and

Technology Assisted Review (TAR), as well as near-native document viewing, hit highlighting, decision tree tagging, near-duplicate identification, redaction

capabilities and more. The Symantec eDiscovery Platform produces documents in native formats, as well as PDF or TIFF formats.

 Packaging — the Symantec eDiscovery Platform is modularly packaged, allowing each of the components described in above to be purchased as an independent product to better meet an organization’s needs.

The Symantec eDiscovery Platform also integrates with Symantec’s information archiving solutions, Symantec Enterprise Vault and Symantec Enterprise Vault.cloud, for efficient collection, processing and analysis of archived content.

Symantec Enterprise Vault.cloud, which is Symantec’s cloud-based archiving solution, includes Symantec Enterprise Vault Discovery.cloud, which grants legal teams roles-based, self-service access to archived information and a collaborative workflow. This functionality includes assigning reviewers with distinct privileges such as managing and editing matters, exporting ESI, adding notes and more.

Symantec AdvisorMail is a cloud-based archiving solution designed to meet the compliance supervision needs of SEC and FINRA-registered organizations. Though not primarily an eDiscovery product, it offers partial EDRM coverage and can help

compliance personnel manage and review archived emails and instant messages.

FUNCTIONALITY: 9

KEY STRENGTHS:

 Though the Symantec eDiscovery Platform covers the entire EDRM, the platform strongest in the processing and analysis stages, including features such as pre-processing summary and analytics, predictive coding (TAR), and advanced concept search capabilities.

 For Enterprise Vault and Enterprie Vault.cloud customers, integration with the Symantec eDiscovery Platform easily extends the coverage of these solutions by expanding the collection stage to include already existing and secured archives.

 The modular packaging of the Symantec eDiscovery Platform makes it a highly versatile and flexible solution for customers with different needs.

 Symantec eDiscovery Platform offers support for audio search, in compliance with newer federal regulations, a feature that few other vendors provide.

WEAKNESSES:

 Though the Symantec eDiscovery Platform can integrate with other archiving

solutions, Symantec has focused on marketing and integration primarily with its own with Symantec Enterprise Vault information archiving solution.

 Symantec’s eDiscovery solution is considered somewhat more expensive than other competing solutions. FTITECHNOLOGY 1101 K Street NW Suite B100 Washington, DC 20005 www.ftitechnology.com

FTI Consulting provides a broad range of enterprise services, including: corporate finance and restructuring, economic consulting, forensic and litigation consulting, strategic communications, and eDiscovery software and services. FTI Technology is the

eDiscovery software and services arm of FTI Consulting.

Ringtail, FTI Technology’s eDiscovery software provides case management, processing, document review and production functionality. Ringtail can be deployed on-premises, as a hosted or “SaaS” solution, or as and “on-demand” solution which includes hosting and professional services. The key features of Ringtail include:

 Integrated Processing – Ringtail offers integrated workflow that can be customized to meet different project requirements. It offers easy to use

dashboards, rich configuration options and support for more than 400 file types.

 Visual Document Review — Ringtail’s search and review capabilities include keyword search, concept clustering, and visual review. Documents that relate to a particular subject, topic, or theme can be quickly identified for review and coding based on their conceptual similarities, timelines, or communication patterns using Document Mapper.

 Visual Analytics — leverages data and concept analysis to enable teams to navigate and make sense of large document collections. It delivers information-rich progress reports, trend analysis, and statistical samples of document sets to power case strategies.

 Production — production and redaction tools provide a robust set of features that enable legal teams to produce relevant documents in an accurate and efficient manner. Documents can be produced in their native format, TIFF, PDF, or in a combination of these formats. Configurable permissions allow for secure productions down to the document level.

FTI Technology added several new features with its latest release of Ringtail in August 2014. Key additions include: macro-to-micro analytics for drilling into conceptually similar documents, a simplified interface for advanced searches, and additional user experience enhancements.

 Acuity managed review — FTI’s managed review offering encompasses legal review attorneys, software and workflow. Acuity seamlessly integrates with other FTI eDiscovery services to provide comprehensive coverage of clients’

eDiscovery needs and a single point of accountability. FTI Technology offers gigabyte or per document reviewed pricing model for Acuity.

 FTI Investigate — FTI conducts forensically sound collections from the cloud, mobile devices, social media, structured data sources as well as foreign locations.

FUNCTIONALITY: 7

MARKET SHARE: 2

KEY STRENGTHS:

 FTI Technology’s eDiscovery products are available as on-premises, or as a hosted “SaaS” solution, or “on-demand” which includes hosting and professional services.

 Ringtail’s predictive coding is a differentiator due to its visualized training feature, which allows users to maximize the efficiency and accuracy of the Technology Assisted Review.

 The visual analytic tools and Ringtail’s ability to visualize trends provide efficient identification of relevant documents. Legal professionals can gain quick insight into the accuracy of document sets through Ringtail’s visual review tools.

 FTI Technology’s volume-based or perpetual license pricing and its flexible deployment options make it more accessible to customers.

 FTI Technology’s consulting services offer broad support for the eDiscovery process that other vendors often lack.

WEAKNESSES:

 It may not be clear to customers that FTI Technology’s product portfolio provides complete EDRM coverage, as professional services must also be purchased for the collection and preservation phase.

 Ringtail’s advanced technology may seem too complex for some users’ needs.

HP

3000 Hanover Street Palo Alto, CA 94304 www.autonomy.com

HP provides software and hardware solutions for consumers and enterprises. Its product portfolio includes desktops, laptops, printers, networking and storage, mobile devices, and more. In 2011, HP acquired the unstructured information and analytics vendor, Autonomy, which is now part of HP Software’s Big Data Solutions Business Unit. HP’s Intelligent Data Operating Layer (IDOL) powers HP’s Big Data solutions with its advanced pattern-matching and analytics technology. HP IDOL collects and stores data from a diverse set of data connectors where it is then indexed, optimized, and made available for analysis, retrieval, and management. HP IDOL supports hundreds of languages, relevant file types, and data source repositories.

HP’s eDiscovery solution is a key component of their Information Governance portfolio, which comprises Enterprise Content Management (ECM), Information Archiving, and eDiscovery. Solutions in the portfolio can be combined in a modular fashion to allow organizations to proactively prepare for litigation and achieve time and cost savings. HP’s eDiscovery solution is comprised of two key products: HP Legal Hold and HP eDiscovery.

 HP Legal Hold - enables customers to identify, preserve and collect potentially relevant information. It provides an automated means for managing legal hold notifications and custodian interviews in a repeatable, defensible manner. It also provides a comprehensive solution for managing the release and disposition of data at the end of a matter. Key aspects of the product include:

and documenting notifications, acknowledgements, and reminders. o Litigation lifecycle management - automatically tracks data throughout the

litigation lifecycle: it provides an online collaboration and tracking environment that facilitates initiation of hold actions, tracking of results, review of activity, and reporting.

o Matter management integration – allows legal staff to relate collections and notices to a set of matters, interoperate with existing matter

management systems, and allows content collected or preserved to be shared among all matters.

o Preservation and collection – is supported through forensically sound collection (copying native content and metadata) or, for certain repositories, in-place preservation (locking the content and metadata within its current repository). In place preservation is available for:  On-premise HP repositories, such as HP Consolidated Archive or HP

WorkSite;

 Third-party data repositories, such as Windows file shares or SharePoint; and

 Laptops and desktops (through the Desktop Legal Hold agent). HP Legal hold is an on-premise offering; however SaaS-based legal hold capabilities are available with certain HP archiving solutions.

 HP eDiscovery - combines processing, Early Case Assessment, analysis, review (including Technology-Assisted Review), and production into a single solution. Some of its most prominent capabilities include:

o Early Case Assessment - enables customers to gain insight into large volumes of data using advanced analytics such as automated concept clustering, communications mapping and multi-faceted filtering. The tools help customers identify common themes, spheres of influence, unknown custodians and unusual behaviour in a simple, streamlined process. ECA also helps customers determine collection parameters and

prepare for negotiations with opposing parties as well as court-mandated status conferences.

o Analysis, Review, and Production - helps customers quickly and cost effectively identify data in a large document collection with high

probability of being responsive. Built with enough flexibility to match the right workflow with each unique matter, customers have a choice of review workflows, such as traditional linear review, non-linear (clustering-enabled) review, or Technology-Assisted Review.

Deployment options for eDiscovery include: on-premise software, appliance, full-service SaaS, and OnDemand, HP’s self-service, cloud-based option released in 2014.

FUNCTIONALITY: 9

MARKET SHARE: 3

KEY STRENGTHS:

 HP’s eDiscovery products can be combined with other modules in HP’s powerful Information Governance portfolio to deliver greater synergies and streamline processing.

 HP’s solution provides end-to-end functionality, covering the entire eDiscovery lifecycle. This allows organizations to save time, remove risks associated with handing off data from one system to the next, and best leverage analytics throughout the process.

 HP IDOL, which powers HP’s eDiscovery solutions, provides advanced pattern recognition and analytics, allowing organizations to derive human understanding from hundreds of relevant data sources, file formats, and languages.

 HP offers deployment flexibility by delivering its solutions in multiple form factors, which include: as an eDiscovery appliance, On-Premise software, as a Hosted/SaaS offering, OnDemand, or as a hybrid offering.

WEAKNESSES:

 HP Legal Hold is a separate product, and must be purchased in addition to HP eDiscovery.

 Though HP eDiscovery integrates with a wide range of solutions in HP’s Information Governance portfolio, customers must make a deep investment in HP technology to benefit from this integration.

 HP’s On-Premise eDiscovery platform requires a significant investment as well as the resources to properly maintain and manage the solution. However, HP also offers a SaaS-based solution, which is a popular alternative with many customers.

KROLL ONTRACK 9023 Columbine Rd Eden Prairie, MN 55347

http://www.krollontrack.com

Kroll Ontrack is a private company founded in 1985. Kroll Ontrack is the technology services division of Kroll, which provides a broad range of investigative, intelligence, financial, security and technology services to organizations and multinational

corporations around the world. Kroll Ontrack originally launched an eDiscovery product line in 1999. In October 2013, the company launched a new eDiscovery product suite under the ediscovery.com brand.

Kroll Ontrack has transitioned to an integrated product suite with collection, analysis, review and management software, all of which are available through ediscovery.com.

The new ediscovery.com platform comprises three main components:

 ediscovery.com Collect – designed to identify, preserve and collect ESI and related metadata. Collect can be deployed behind the firewall.

 ediscovery.com Manage – a tool to allow the management of eDiscovery matters as a portfolio, rather than as disjointed, individual projects.

 ediscovery.com Review – a unified platform to conduct early data assessment (EDA), analysis, review and production across individual or multiple matters. Includes predictive coding for technology assisted review (TAR) and a nearline storage feature to control hosting costs.

The three components of ediscovery.com may be used together or separately.

In addition, in order to offer its clients a choice in review platforms, in 2014, Kroll Ontrack chose to partner with kCura to offer Relativity, as an alternative to its own review platform. As such, Kroll Ontrack is a Relativity service provider, and offers the following through kCura’s Relativity technology: a customized ECA workflow, review, legal hold, and consulting on Relativity matters.

FUNCTIONALITY: 7

MARKET SHARE: 4

KEY STRENGTHS:

 Kroll Ontrack has trusted eDiscovery data centers around the world, with five data centers on three continents (US, EMEA, APAC). Kroll Ontrack plans to continue to open additional global data centers in 2015.

 Experienced case managers that can handle projects involving multi-lingual data.

 Kroll Ontrack’s ECA and review tool, ediscovery.com Review, provides strong Technology Assisted Review/Predictive Coding capabilities.

WEAKNESSES:

 Kroll Ontrack’s strength is in its deep understanding of eDiscovery practices, and its strong professional services team, however, the company tends to be less of an

KCURA

231 South LaSalle Street 8th floor

Chicago, IL 60604 www.kcura.com

kCura is a developer of web-based eDiscovery software. kCura’s flagship solution, Relativity, now covers the complete EDRM, from legal hold through production. kCura was founded in 2001 and is headquartered in Chicago, Illinois.

kCura’s Relativity is a web-based eDiscovery platform for enterprises, government agencies, law firms, and service providers. It provides complete capabilities for

eDiscovery challenges, including litigation, document review, information governance, internal investigations, and more. It also includes a mobile application for preparing for trial and depositions. Relativity 9 is the latest version of the platform released in

November 2014. Relativity is available as an premises solution, as well as an on-demand service through kCura’s partnerships with hosting providers. The key features of Relativity include:

 Legal Hold – Relativity Legal Hold allows organizations to build defensible, repeatable workflows for managing legal holds.

 Collection – Allows organizations to perform a targeted collection or forensic image, onsite or remotely. A feature called scout allows the identification and analysis of what data lives on a custodian’s machine before collection.

 Processing – Relativity Processing is fully integrated with review, so reviewers can ingest data directly into their review workspace. Full metadata and container extraction, including EnCase Logical Evidence Files, domain parsing, and native application imaging are part of the solution. An inventory option expands

container files one level deep and extracts metadata to allow quick insight into the data, as well as the option to cull junk, prior to processing.

 Text Analytics – Provides advanced technology to organize documents based on concept. Relativity Analytics also includes features like email threading and

near-duplicate detection.

 Computer-Assisted Review – Utilizes Relativity’s text analytics engine to code statistically sampled subsets of documents. Providing Relativity with a sample set of coded documents, allows it to amplify the expertise of reviewers to code the remaining documents in a collection.

 Mobile – kCura Binders is a desktop and web based application accessible from any tablet or computer, which is specifically designed for attorneys who need to highlight, annotate, search, print, and email important case documents. kCura released an iPad app in August 2013

 Applications – Custom applications can be built on top of the platform for improved organization, sorting, and searching of structured data as well as the ability to address processes outside of eDiscovery. Building applications for Relativity does not typically require extensive programming knowledge or training. Applications built by kCura and their development partners can be shared via kCura’s app market, the Relativity Ecosystem. kCura currently has 31 apps available in the Ecosystem.

 Security – Supported security features include: integration with Microsoft Active Directory, two-factor authentication, strong password enforcement, automatic locking out of service after a certain number of failed password attempts, MobileIron support for mobile, and more. All incoming and outgoing data is encrypted. Additional security features include extensive audit logs, restricted document access, and more. Relativity’s granular security architecture allows anything in the system to be secured on a customized basis.

 Productions – During production, documents can be produced as TIFF or PDF files in their native format, or a combination of both. For export, Relativity supports the following file formats: DAT, CSV, HTML, TXT files along with Opticon and iPRO support.

 Foreign Language Support – Relativity supports multiple encoding types and is fully Unicode-compliant.

FUNCTIONALITY: 6

MARKET SHARE: 5

KEY STRENGTHS:

 kCura was traditionally well-known for its review capabilities, has now added all other key components of the EDRM for full coverage of all aspects of

eDiscovery. This allows the company to position itself as a much stronger player in the corporate market.

 The Ecosystem app market continues to be a unique offering in the eDiscovery space and now offers 31 apps available for kCura customers. kCura’s open platform design has led to greater innovation and increased functionality and product customizations for customers.

 The availability of Binders which provides access for tablets from any browser, or a mobile app for the Apple iPad, is a very forward-thinking move as more

professionals are ditching laptops in favor of tablets for their day-to-day work.

 kCura has one of the broadest collections of hosting, consulting, and technology partners in the eDiscovery market.

WEAKNESSES:

 Deploying kCura’s Relativity platform on-premises may be overwhelming for smaller-sized organizations. However, kCura’s hosting providers offer on-demand services meant to cater to customers that have limited IT resources and require a simpler implementation process.

 kCura does not currently collect ESI directly from Microsoft SharePoint, Google or social media.

 kCura’s Relativity’s Early Case Assessment could be improved, it currently does not offer key word search, and no 2nd _{phase searching and culling.}

 kCura’s Relativity offers some tools for developing cost estimates prior to collection and processing, however, these are still fairly basic and could be improved upon.

GUIDANCE SOFTWARE 1055 E. Colorado Blvd. Pasadena, CA 91106

www.guidancesoftware.com

Guidance Software is a developer of software for digital investigations. Guidance’s solutions and services include electronic discovery, data audit and compliance, incident response, security analytics, digital forensics, evidence presentation, and trial testimony. Guidance was founded in 1997 and is headquartered in Pasadena, California.

Guidance provides full coverage of the EDRM. Guidance’s flagship EnCase eDiscovery solution provides legal hold, continuous case assessment, collection, preservation,

processing, analysis, review, and production. The key features include:

 Legal Hold — a one-page legal hold interface allows users to easily create and manage legal holds on a wide range of data sources through customizable and reusable templates. In addition to sending automated notices and custodian surveys, all stored in questionnaire and notice libraries for easy reuse, legal hold can be audited to track progress and a custodian’s current legal hold status. In addition, the platform’s Active Directory integration assists in managing custodians and issuing notices, reminders, and escalations regarding legal hold and preservation.

 Collection and Preservation – the EnCase platform features pre-collection analytics that allow for continuous case assessment. Pre-collection analytics uses advanced criteria and search term analysis to predict the potential costs, relevant

keywords, hash values, or any other file system metadata properties. The platform supports a wide range of data sources and types, including documents, images, e-mail, web e-mail, Internet artifacts, HTML page reconstruction, chat sessions, encrypted files, and more. Following the collection phase, data is preserved and locked in a court-approved, forensically sound logical evidence file (LEF) container.

 Processing – the fully automated processing stage allows for the reduction of irrelevant or redundant ESI through culling and deduplication. In addition, further processing enables additional refinement and separation of collection results through text extraction, exploding containers, cracking passwords, performing OCR, and indexing the data for further culling. During this stage, ESI’s metadata is fully preserved and kept intact. It also provides visual representations of the processed ESI.

 Analysis and Continuous Assessment – the Early Case Assessment capabilities (including pre-collection analysis) allow analysis and first pass review at any point during the electronic discovery process; before, during and after collection. The review of post-collection and processing results provides robust analytical data to optimize review.

 Review — authorized users can search through collected data using proximity and nested proximity search, wildcards, and modifiable stemming. Advanced features include Technology Assisted Review, linear review with hit highlighting, email threading, conversation viewing, user defined tagging, comments and

classification, and more.

 Production — the EnCase platform can produce documents in their native format as well as any format required for legal presentation. Additionally, it provides flexible criteria for automated exportation and delivery of data. The documents can be protected using the platform’s information rights management capabilities, which continues to preserve these documents from alteration until the case is settled.

 Central Legal Repository — multi-matter support allows users and legal professionals to manage litigation across multiple cases. In addition to single-instance storage of evidence, which significantly reduces evidence storage costs,

the central repository allows for cross-case work product re-use for reduced costs associated with review. This feature helps organizations streamline, standardize, and reduce costs and risks associated with the electronic discovery process for all cases and matters.

The EnCase eDiscovery platform is available as an on-premises deployment with additional functionality for the review and production stages offered through a hosted service to allow legal professionals to work on a customer’s case from any Internet-connected web-browser.

FUNCTIONALITY: 7

MARKET SHARE: 6

KEY STRENGTHS:

 EnCase offers broad source collection capabilities that include traditional repositories as well as newer cloud based repositories such as Microsoft Office 365, Box, Google Drive, and Amazon S3.

 EnCase eDiscovery’s unique continuous assessment feature allows for highly detailed analysis at any time during the eDiscovery process, allowing

organizations to track progress and efficiently understand the relevant ESI.

 Multi-matter management support eliminates redundant processes and storage across all cases. Customers are able to standardize the eDiscovery process by reusing collected ESI, classifications, work products, and settings from previous cases.

 Guidance Software offers an optimized deployment architecture that allows customers to conduct collection and preservation on-premises where the data and custodians reside, while review and production utilize a private cloud to ensure secure collaboration among geographically dispersed legal teams.

WEAKNESSES:

 Guidance Software is perceived as more expensive than many of its competitors, and therefore tends to be selected mainly by larger customers with highly

complex eDiscovery requirements.

 Guidance Software offers limited functionality for the collection and searching of social media data within its EnCase solution.

RECOMMIND

650 California Street, San Francisco, CA 94108 www.recommind.com

Recommind provides business software and services for eDiscovery, enterprise search, email management, information governance, and information access. Recommind solutions are built on top of and powered by their patented CORE (Context Optimized Relevance Engine) platform.

Recommind offers comprehensive coverage of the EDRM with the following solutions, Axcelerate Legal Hold, Axcelerate ECA & Collection, Axcelerate Review &

Analysis, and Axcelerate Data Management. Recommind’s Axcelerate solutions can be deployed individually or together depending on a customer’s specific eDiscovery needs. Key features of each solution include:

 Axcelerate Legal Hold - provides cloud based management and execution of legal hold notifications with full audit trails, immediate setup, and an API for user network integration as desired.

 Axcelerate ECA & Collection - provides enterprises with the ability to preserve, collect, process, cull and analyze ESI. Analysis is powered by Recommind’s SmartTaggers and Smart Filters technology. Prior to collection, ESI can be explored and potentially relevant data can be preserved. Data can be remotely collected from various enterprise data sources, including: laptops, desktops, file

shares, email servers, email archives, cloud-based sharing solutions such as Box and Google Apps, endpoint backup archives such as Druva inSync, social collection sources such as Actiance, and enterprise collaboration platforms such as Microsoft SharePoint. The solution can be run for a specific case, or on a scheduled basis.

 Axcelerate Review & Analysis - includes Recommind’s Predictive Analytic and Predictive Coding technology for enhanced review and analysis of ESI. Data is processed, culled, and filtered based on document responsiveness, privilege, and issue relation. The Predictive Analytics technology provides automatic

identification of key topics, documents, concepts, and issues based on

sophisticated keyword, Boolean, and concept search. Key people, phrases, and concepts of interest can also be identified for improved visibility into a document collection. Key features of Axcelerate 5, released in February 2014, include Hypergraph for visualized communications analysis, built in End-of-Branch email thread analysis, and Smart Redactions, enabling a wide range of manual and automated redactions across data sets with no pre-imaging.

 Axcelerate Data Management - enables proactive and automated management of information earlier in the information lifecycle. Axcelerate Data Management leverages Recommind’s expertise in machine learning. It actively crawls and indexes content from any source, including document management systems, intranets, web sites, CRM applications, databases or file systems. Based on the content, documents are associated with one or more categories such as topics, document types, geographic locations, industries, and tagged as such enriching the document’s metadata. Axcelerate Data Management is able to perform

automated categorization of new documents based on a training set using positive and negative sample documents, and can be augmented by user-defined rules.

Recommind also offers Axcelerate On-Demand, a hosted service based on the

Axcelerate Review & Analysis solution. The centralized web-based application delivers processing, culling, and filtering of ESI via a cloud-based service with a full range of operation services, project management and expert consulting.

infrastructure. Unlike other hosted solutions, Axcelerate SaaS requires no external processing, third party licenses, or monthly user fees.

Axcelerate Unlimited is an all-in-one subscription-based eDiscovery service that includes all of Recommind’s eDiscovery solutions at a fixed price.

Recommind also offers the following related solutions:

 Decisiv Search – An enterprise search tool with concept-based search technology. Search results can be optimized based on their freshness, rank, specific metadata, and document length. Federated search enables searching across internal and external content sources. Decisiv Search supports over 400 document formats.

 Information Governance Suite – which incorporates Axcelerate Data

Management, and is one of the first integrated governance solutions built from the ground up to manage and organize large amounts of unstructured data using court-approved machine-learning technology.

FUNCTIONALITY: 9

MARKET SHARE: 7

KEY STRENGTHS:

 Recommind offers highly advanced technology assisted review functionality with their Predictive Coding and Predictive Analytics tools.

 Recommind delivers their solutions through three different pricing models, perpetual license, on-demand service, and a cloud-based subscription service. These options provide customers with a flexible pricing structure that best suits their needs.

 The Axcelerate Unlimited service is a unique offering that combines all of Recommind’s eDiscovery solutions into a single service with a flat subscription rate.

 Axcelerate 5’s Smart Redactions capabilities enable a wide range of manual and automated redactions across entire data sets at no additional cost, and with no pre-imaging required.

 Axcelerate 5’s HTML5 interface provides a simple, efficient user experience for reviewers.

WEAKNESSES:

 Recommind, well known for its Technology Assisted Review and predictive coding capabilities, continues to face increased competition from other vendors that are also adding predictive coding capabilities to their own platforms.

 Recommind has been working to simplify the user experience across its solutions, however, given the richness of functionality provided for investigating attorneys and case managers, some of the features may still feel intimidating to users with more basic needs.

T

B

ACCESSDATA GROUP

588 West 400 South Suite 350 Lindon, Utah 84042

www.accessdata.com/

RESOLUTION1SECURITY 1100 Alma Street

Menlo Park, California 94025

www.resolution1security/

AccessData is a pioneer in digital investigations, endpoints/mobile forensics and the litigation support market. The company offers eDiscovery and forensic automated tools

In November 2014, AccessData Group announced the splitting its businesses into two independent companies, AccessData, and the newly formed Resolution1 Security, effective January 1, 2015. Resolution1 Security will deliver real-time insight, analysis, response and resolution of data incidents while integrating threat intelligence.

Resolution1 Security is based in Menlo Park, CA with customers around the world.

Resolution1 Security offers Resolution1 eDiscovery a solution that integrates collection, litigation hold, processing, and early case assessment features along with the final review functionality of AccessData’s Summation.

AccessData offers Summation a solution that covers the post data collection stages of the eDiscovery process featuring processing, early case assessment and final legal review.

Key features of these solutions include:

 Resolution1 eDiscovery 5.5 — The latest version of Resolution1 eDiscovery’s on-premises and web-based solution addresses the full EDRM with features that include:

o Litigation hold, collection, processing, ECA, and document review and production. A broad range of structured and unstructured data sources are supported, including: Google Docs, Microsoft Exchange Server, Microsoft SharePoint, Microsoft Office 365, Oracle URM, FileNet, OpenText, EMC Documentum, Symantec Enterprise Vault, Xerox Docushare, Druva, and more. Resolution1 eDiscovery features distributed processing, which can scale to handle terabytes per day, and the ability to de-duplicate, OCR (optical character recognition) and handle encrypted files.

o Resolution1 eDiscovery can scale globally to handle in-region collection, processing and review under one license and implementation.

o ECA tools offer a culling and collection tool that can filter by 100s of factors like custodian, data source, document metadata, keywords, and type. ECA support is provided in many file formats and multiple languages. It can collect and process simultaneously, reducing cost and time, as well as maintain data

chronology in email threads. It also offers annotation and bookmarking features.

o During the production phase, documents and email can be produced in native formats as well as image file formats such as PDF or TIFF. Data can also be exported as load files for use by third-party review tools.

o Resolution1 eDiscovery also includes the full functionality of AccessData’s Summation legal review platform described below.

 AccessData Summation — Summation is a web-based solution that combines data processing, early case assessment, final review, transcript management and case organizer management into a single platform. This helps eliminate the need for iterative processing, data loading and repetitive review cycles. Offered as a stand-alone, appliance or as a component of Resolution1 eDiscovery, Summation covers the post data collection stages of the eDiscovery process as well as

transcript and case management functionality. Summation features include: o ECA tools offer robust loading and culling functionality. Data can be loaded

and filtered by 100s of unique factors like custodian, data source, document metadata, keywords, and type. ECA support is provided in many file formats and multiple languages. It can load and process simultaneously, reducing cost and time, as well as maintain data chronology in email threads. It also offers annotation and bookmarking features.

o Near-native Document Viewer and Editor allows users to apply color redactions on near native files, which allows them to redact first and then image only the redacted set. Summation lets user can drag the redaction tool over a whole sentence as if highlighting text in MS Word.

o Technology Assisted Review, with a visualization module for the graphic representation of case data. It includes advanced data filtering, production tools, as well as offline mobile case review.

o Imports Concordance and Relativity load files, native Concordance database migration, exports Concordance, Relativity, Ringtail, iConect, Introspect and

 Mobile Phone Examiner Plus — MPE+ is a stand-alone mobile device investigation solution that includes enhanced smart device acquisition and analysis capabilities. MPE+ allows mobile forensic examiners to collect, identify and obtain the key data.

FUNCTIONALITY: 7

MARKET SHARE: 8

KEY STRENGTHS:

 AccessData and Resolution1 Security provide full coverage of the EDRM, from litigation hold to final review and production, through the combined Resolution1 eDiscovery and Summation platforms.

 AccessData and Resolution1 Security provide one of the broadest support for different ESI types with support for most popular data sources and repositories.

 AccessData and Resolution1 Security offer key new features for technology assisted review, visualizations, evidence tracking, transcript management, case organizer management, as well as the ability for Resolution1 eDiscovery case managers to view collection status in real-time.

 Mobile Phone Examiner Plus is one of the first products available for eDiscovery targeted at mobile devices.

WEAKNESSES:

 Resolution1 eDiscovery and Summation’s pre-processing, cost assessment capabilities are somewhat basic. Future releases should address this and help improve cost assessment analysis moving forward.

 Resolution1 eDiscovery and Summation’s TAR capabilities, while offered at no extra cost, are not as highly developed as those of some competing vendors. We expect to see this evolve in future releases.

CATALYST REPOSITORY SYSTEMS 1860 Blake Street, 7th Floor

Denver, Colorado 80202

www.catalystsecure.com

Catalyst has been a pioneer, for the past 15 years, in delivering secure, cloud-based software to help corporations and their law firms handle eDiscovery, compliance and regulatory matters. Catalyst focuses on the right-hand side of the EDRM, with cloud-based document repositories and review software platforms that deliver search, review and technology-assisted review in multiple languages.

Catalyst delivered one of the first cloud-based document repositories and review software platforms in the eDiscovery market. The company is a known leader in providing search, review and technology-assisted review in multiple languages, including Chinese,

Japanese and Korean. Catalyst bases its search and analytics functionality on a NoSQL engine it licenses from MarkLogic. In January 2014, Catalyst simplified its pricing through a new subscription pricing model.

Catalyst offers three main products, as follows:

 Catalyst Insight – was built to handle big data discovery, by offering enterprise-scale workflow for clients engaged in multiple legal matters. It leverages XML-based technology to link individual documents and their coding to multiple cases without creating duplicate data sets, thus reducing storage costs and eliminating coding conflicts. The repository also has a fully automated de-duplication process. Breaking with traditional linear-review approaches, Insight uses non-linear

methods to help reviewers see broader patterns in documents and data sets. Visualization tools enable creation of social-network diagrams, timelines and other graphical depictions of data. Advanced analytics translate to shorter review times and reduced review costs.

 Catalyst Insight Predict – released in early 2013, is one of the first technology-assisted review (TAR) products specifically designed to handle Chinese, Japanese and Korean (CJK), and other languages. It also is the first to use continuous ranking and Continuous Active Learning, helping to reduce review time and

uses artificial intelligence to streamline and enhance human review. It ranks all documents in a collection (rather than just a reference set), and handles rolling document uploads by supporting continuous ranking as new documents are added.

 OnRamp and Fast Track – are tools that allow corporations and their legal teams to fully automate data processing, loading, searching, tagging and culling, thereby eliminating vendor-handoff errors and saving valuable time. This helps reduce costs associated with the uploading and ingestion of documents. Catalyst offers OnRamp and Fast Track at no additional cost to customers.

FUNCTIONALITY: 8

MARKET SHARE: 9

KEY STRENGTHS:

 Catalyst offers a cloud based document repository and review platform, which delivers lower cost, and improved scalability via a secure, private cloud.

 Catalyst is a leader in multi-language eDiscovery support. The company offers technology-assisted review for Asian languages, including Chinese, Japanese and Korean.

 Catalyst Insight is an eDiscovery software platform designed specifically for big data, which utilizes a central legal repository built with XML technology to deliver fast speed in processing large cases (i.e. Gigabytes or Terabytes of data).

 Catalyst Insight offers single instance storage, multi-party and multi-matter eDiscovery capabilities.

 Catalyst Fast Track and On Ramp tools offer automated data handling from ingestion and processing through search, review and production.

 Catalyst Insight Predict offers Technology Assisted Review (TAR) with continuous learning capabilities, using NoSQL-based predictive ranking technology.

WEAKNESSES:

 Catalyst’s cloud based software focuses on the right-hand side of the EDRM from Processing through Production, relying on key partners for left-hand side functions from Information Management through Preservation. This may cause some exposure as partners change their strategies and in some cases look to provide the full EDRM functionality on their own.

 Catalyst would benefit by expanding its partner base to include more information archiving vendors and Managed Service Providers (MSPs).

UBIC

3 Lagoon Dr., Suite 180 Redwood City, CA 94065

www.ubicna.com

UBIC is a pioneer of cross-border litigation support and forensic investigation and a leader in Asian-language eDiscovery. The company has staff, offices and secure data centers in the U.S., UK, Taiwan, Korea and Japan and owns TechLaw Solutions, Inc., a litigation support company with over 30 years of experience in the US. UBIC has its worldwide headquarters in Japan and is listed on both the Tokyo Stock Exchange and NASDAQ.

UBIC’s eDiscovery solution, called Lit i View E-DISCOVERY, is designed to address the full-spectrum of the EDRM (from Collection to Production and Hosting). The

company also offers solutions outside of the scope of eDiscovery, these include: a digital forensics solution, Lit i View XAMINER; email auditing software, Lit i View EMAIL AUDITOR; and case management solution, BIG DATA CASE MANAGER.

UBIC’s Lit i View technology platform is available as on-premises software, as a cloud-based solution, or through a combined hosting and review packaging. Lit i View provides the following key features and components:

 ECA – search simulation simplifies data identification and provides Early Case Assessment understanding.

 Search – Lit i View’s drag and drop search simulation tool provides strong query support.

 User interface – is available in both Japanese and English making it easier for administrators and reviewers to work in their native language.

 Language support – Lit i View moves beyond Unicode, to understand and support various encodings such as JIS, Shift JIS and EUC. Also, search can be run for the same term in multiple languages simultaneously. Search results are presented separated by language making language-specific review faster and simpler.

 Support for Asian Business Productivity Tools – Lit i View supports software tools commonly in use in Asia. File types of hwp and mbox are supported as well as proprietary encryption systems.

 Customizable – Lit i View allows control by cases, roles, tags and documents. Users can set persistent keyword highlighting, and allow or block document printing.

 Predictive Coding – Lit i View provides CJK Technology Assisted Review, predictive coding designed specifically for Asian languages. It allows a document reviewer’s decisions to be populated across an entire data set to aid in early case analysis, data reduction, document ranking and review distribution. Lit i View also provides a pre-set of training data that can be used with Predictive Coding, which incorporates knowledge from UBIC’s extensive experience in providing eDiscovery and forensics support. This allows customers to run predictive coding without the need of creating their own training data from scratch.

 Advanced Data Reduction – Lit i View allows to reduce data size with de-duplication, de-NIST, and CJK Technology Assisted Review.

 Behavior Informatics – Central Linkage is UBIC’s behavior informatics augmented technology, which creates visual diagrams of communication networks to expose connections between people. Central Linkage also contains the Behavior Extractor, a tool that allows users to quickly identify the theme of conversations in email

messages by deconstructing a sentence into their relevant grammatical pieces and visually revealing how individuals discuss words and concepts in their proper context.

FUNCTIONALITY: 7

MARKET SHARE: 11

KEY STRENGTHS:

 UBIC offers a complete EDRM platform comprising collection, processing, review, production and hosting.

 UBIC has a strong R&D team committed to deliver advanced technology features such as predictive coding.

 UBIC provides an easy to use Graphical User Interface (GUI).

 UBIC’s Litigation Hold (Easy Hold) feature has unified data management capabilities.

 UBIC is a leader in Asian language support, and has a deep understanding of eDiscovery requirements in Asian countries.

 UBIC offers local support with an experienced staff that understands the local culture, and language. The product is able to deal with proprietary applications, file types and character encodings provides CJK TAR.

WEAKNESSES:

 UBIC has raised its presence and visibility in North America through its TechLaw Solutions acquisition, however, the company still needs to invest in further in its marketing efforts as it is currently still better known in Asia than North America.

 UBIC does not currently offer support for cloud based data sources such as Microsoft Office 365, SharePoint online, Google Apps for Work, and other similar solutions.