The solution which helps you with quality
management processes
SOeMAN
SO
e
MAN
How can you give a positive dynamic
to your quality approach?
SOeMAN QMS in short
Document management
SOeMAN QMS integrates quality processes and enables you to simplify the formalisation of your document reference
and to create process management dashboards.
In addition, all your essential operational activities are integrated to the solution:
satisfaction surveys, audit, nonconformity, complaints.
Qualiflex is a document option and a valuable resources if you want to use process management "best practices".
Guaranteed quality
Decision-makers with
specific demands?
- Member of the executive quality department - Laboratory manager
- Quality trainer
- Key actor of the quality management system unit
- How can you respect the commitments made and have a credible organisation? - How can you set up an ISO certification process quickly and efficiently?
- How can you reduce the time spent on document management activities?
Do you have imperatives and
problems to be solved?
Developing operational
skills with SOeMAN
QUALITY DOCUMENT SYSTEM
- Establish a pattern for your quality document system
- Manage your quality document life cycle - See the progress of your quality document approval process
- Share quality documents
AUDIT MANAGEMENT
- Audit criteria references - Plan and carry out audits
- Implement action plans to correct nonconformity areas
CONTINUOUS IMPROVEMENT
-NONCONFORMITY - CLIENT COMPLAINTS
- Internal nonconformities, client
complaints and continuous improvement plan management
- Solve the existing problems with action plans
- Identify the causes
- Inform your clients when they are complaining
- Record statistics of the most frequent causes/average processing time/resulting costs
SATISFACTION SURVEYS
- Question references - Survey management - Online input interface - Investigation reports
- Analyze incident reports efficiently
- Professional dynamic of pro-activity
- Ensure a quick return of the
information to the client
- Be the guarantor of good practices
standards
- Significantly reduce the
administrative tasks
- Make the actors involved in the
quality process through different
resolution phases...
Some features
Developing cross-sectional
skills with SOeMAN
- Personal file containing all the personal and professional data of your associates
- Access rights for all the different configurable features
Flow chart of each of your associate's teams and global vision of the company members
Communication tools (newsletter, internal communication, external communication,...)
E-mails and SMS: keep track of each email and SMS you send from each client record according to the contacts you fill in
- File management and safe file sharing - Configurable reading and writing access
- Calendar showing you if your staff is available or not
- Connection to your calendar which is synchronized with the activities planned in your client records
Available (to consult your associates' availabilities) - Leave request
- Approval cycle of your request
- Leave schedule of your associates (in charge of one department) or of all your associates (HRD)
- List of leaves over a given time period - Contact directory
- Detailed sheet of each contact (name, occupation, phone number, etc…) - Each contact can be associated to a client/prospect if necessary
- Submitting expenses to a specific approver - Approval cycle of your expenses
- List of expenses over a given time period
Manage your reservations and the availability of your company resources
USER PROFILE FLOW CHART SOCIAL MULTICHANNEL DOCUMENT MANAGEMENT TIME MANAGEMENT SHARED CALENDAR LEAVE MANAGEMENT CONTACT MANAGEMENT EXPENSES MANAGEMENT RESOURCES MANAGEMENT
SOeMAN 2.0 service pack
SOeMAN is a collaborative solution -turnkey solution - which will enable the company actor to quickly increase their productivity.
The solution offers SME/SMI/mid-sized businesses the opportunity to acquire a concrete set of tools, responding to each actor's daily problems in all the company areas, and at a very attractive price (time management, customer relationship management, quality management, document management, human potential management ...).
SOeMAN, innovative collaborative
technology "all-in-one"
SOeMAN products
Innovative operational tools (collaborative and participative web)
Individual and collective support (online, onsite)
Quality content (references, e-learning sessions...)
New features (innovation)
Tools updates
Monthly reference rate
A decreasing rate may be applied if an increasing number of users subscribe to the solution
SME/SMI
from 20 to 250 people
Mid-sized businesses
more than 250 people
Maximum price:
65€ per month per user
Ask for a quote to see other rates*Société Reflex Training
INNOVATION & TECHNOLOGIES FOR COMPANIES Parc Technologique de la Pardieu
13, avenue Léonard de Vinci 63 000 Clermont-Ferrand
FRANCE
Phone number: +33 4 86 68 77 00 Fax numbre: +33 4 86 68 77 01
