This release includes the addition of several new workflow features, and a number of transcoding improvements.

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FlipFactory®

Software Version 7.5 Release Notes

About FlipFactory Version 7.5

FlipFactory Release 7.5.20.143362 is a minor release of the FlipFactory product family, including:

New Media, New Media Broadcast, ProSD, ProHD, TrafficManager, AdManager, GraphicsFactory, and

FactoryArray.

This release includes the addition of several new workflow features, and a number of transcoding improvements.

Note: If your maintenance has expired and you upgrade your FlipFactory system, it will not function after the upgrade. Version 7.5 requires you to obtain a new license from Telestream if your

maintenance expiration date is October 20, 2014 or earlier. Please contact [email protected] to verify that your maintenance is current and to obtain the new license.

Media Transcoding and Analysis

FlipFactory 7.5 supports a separate installer for transcoding and analysis components. The FlipFactory 7.5 installer includes Transcoding & Analysis and does not require additional steps to install this component. However, future versions of the Transcoding and Analysis components support installation into an existing FlipFactory 7.5 environment, without requiring a complete re-install of FlipFactory.

Documentation and Support

Full installation instructions and the FlipFactory User Guide can be found at:

http://www.telestream.net/telestream-support/flipfactory/support.htm

Also please see Upgrade Installation Tips at the end of these release notes.

FlipFactory 7.5 supports the following component versions:

SQL Server Version: SQL Express 2005 SP3 is included in this release. If upgrading to SQL Standard Edition, SQL 2005 and SQL 2008 versions are supported. If you are planning a SQL upgrade, please contact Telestream Technical support for assistance.

Server Operating Systems: Windows Server 2008 R1 and R2, and Windows Server 2003, are supported (both 32 and 64-bit versions).

Java Version: Java version 1.6.0_21

QuickTime: QuickTime 7.6.9 is recommended.

IPV SpectreView: Requires Server 2003. Either 32- or 64-bit systems may be used.

Screen Subtitling: Screen Subtitling is now supported on Windows 2008 R1 and R2, and Windows 2003, both 32- and 64-bit.

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FlipFactory®

Important Notices

Some issues have been reported with the FTP Folder and Javelin monitors. In very rare circumstances these monitors can re-pull content from a source location that has already been processed by

FlipFactory. A patch is available to fix this issue, if you experience this issue please contact Telestream Technical Support.

New Features in this Release

FlipFactory 7.5 includes numerous minor improvements and bug fixes, please see the “Fixed in this Release” section for more detail.

FlipFactory 7.5 has been qualified for Avid workflows with Interplay Version 3.0.5 this includes:

 Sending content from Avid to FlipFactory environments via Send to Playback.

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FlipFactory®

Fixed in this Release

The following reported issues have been verified as fixed since the release of FlipFactory 7.4:

 TXC-6039: Timecode preservation now works with Media Expansion filter

 TXC-5874: Fixed macroblock artifacts when viewing XDCAM outputs in Final Cut Pro

 TXC-5799: Fixed macroblock artifacts when decoding certain IMX MOV files

 TXC-5768: FlipFactory will now process SCC files made with UNIX returns

 TXC-5766: Fixed audio issue for some MOV sources with big-endian audio

 TXC-5745: MXF wrapped XDCAM HD 1080 24p is no longer 23.976p

 TXC-5708: Transcodes to XDCAM with SMPTE 436 track now succeed if source has no VANC.

 TXC-5661: Specific XDCAM MOV source transcodes successfully

 TXC-5630: Specific IMX MOV source transcodes successfully

 TXC-5588: Audio in Omneon outputs is no longer 1 frame off after transcode.

 TXC-5524: ProRes output no longer loses one audio frame on customer sources

 TXC-5452: Fixed crash when decoding specific Transport Stream source file

 TXC-5445: Correct aspect ratio is preserved when direct converting AVID MC 7 exported IMX sources

 TXC-5381: Using Media Processing filter no longer produces invalid outputs

 TXC-5377: Captions no longer start early on output after decoding XDCAM HD source file.

 TXC-5367: Output from specific GXF source no longer ends up with a shorter duration

 TXC-5358: Timecode Override now works with Media Trim filter

 TXC-5353: Fixed minor PTS error in VOD Encoder

 TXC-5288: AFD from VANC insertion now preserved to MXF XDCAM outputs

 TXC-5270: Specific large ProRes source files now transcode successfully.

 TXC-5258: H.264 1080p MC CFG outputs have "choppy" output.

 TXC-5225: Resolved issues decoding captions from specific H.264 Transport Stream sources

 TXC-5221: H.264 encoder no longer times out with large AVC/MOV sources

 TXC-5204: Fixed failures when source files had invalid caption stream

 TXC-5149: Decoding of specific GXF clip no longer cuts off audio at the end

 TXC-5123: The pict_struct flag is now correctly inserted into MainConcept H.264 outputs

 TXC-5071: Fixed issues decoding captions from a specific GXF SD file

 TXC-5066: Omneon encoder will now create NULL user data if no captions are in the source file

 TXC-5065: Specific ProRes MOV source transcodes successfully

 TXC-5039: Resolved crash when decoding specific Transport Stream source

 TXC-4984: Captions now decode correctly from specific ProRes MOV source

 TXC-4937: Fixed incorrect Timecode in P2 outputs

 TXC-4930: Timecode override now works for P2 outputs.

 TXC-4859: Added ability to decode Video only MXF OP1A source files

 TXC-4858: Fixed caption decoding for specific MXF source files

 TXC-4857: Added GOP Timecode support for IMX D10 outputs

 TXC-4851: Audio is now preserved from specific ProRes MOV sources

 TXC-4813: Added ability to decode captions embedded in the DV essence of a MOV file

 TXC-4784: Going from 720p source to a 1080i Program Stream no longer crashes if caption insertion is enabled

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FlipFactory®

 TXC-4782: MP3 to MP2 audio only transcodes now complete

 TXC-4754: Fixed duplicate frames when going to MXF XDCAM

 TXC-4719: Fixed caption sync issue after transcode of specific MXF XDCAM source file

 TXC-4603: Timecode now preserved in Omneon Direct Converts

 TXC-4601: AFD insertion on SD outputs now placing data on both fields.

 TXC-4597: Specific Avid XDCAM QT ref sources with cuts now transcode

 TXC-4595: Removed the Telestream Branding Title info from WMV encodes

 TXC-4575: Media Expansion now succeeds with specific LXF source file

 TXC-4540: Specific WMV source files now decode

 TXC-4503: Added Media Expansion Filter color level selection

 TXC-4481: Fixed Quad-Byte Alignment in VOD TS outputs.

 TXC-4470, TXC-4201, TXC-3944, TXC-3813, TXC-3486: Improved quality of XDCAM HD outputs

 TXC-4326, TXC-4229: Fixed green video when decoding some H.264 video essences

 TXC-4325: Fixed media description for XDCAM HD outputs in FCP encoder

 TXC-4311: Added capability to make IMX MXF with stereo audio tracks

 TXC-4306: Fixed issue with CC3 captions in FCP encoder outputs.

 TXC-4268: Can now decode captions from a specific SD GXF source

 TXC-4244: Field 1 SCC insertion no longer overwrites field 2 captions

 TXC-4243: H.264 product no longer produces overly large output files

 TXC-4218: Added more control to VANC packet scanner UI

 TXC-4209: LXF files now play correctly on older Nexio servers

 TXC-4207: Transcodes of growing TIFO files from Pipeline no longer complete early.

 TXC-4204: Fixed compatibility of XDCAM SD outputs with PDW-F1600 deck

 TXC-4196: Added UI for control of low delay flag in MPEG-2 Program Stream outputs

 TXC-4159, TXC-4120, TXC-4079: Fixed issue where FF could hang with certain API submissions

 TXC-4137: Fixed timeout issue decoding certain P2 sources

 TXC-4115: Fixed A/V sync issue with certain Javelin sources

 TXC-4065: XDCAM HD MXF outputs can now have stereo audio tracks

 TXC-4064: Fixed hang when transcoding certain PitchBlue sources

 TXC-4042: VANC scan function now produces log files in FlipFactory

 TXC-4030: Fixed A/V sync issues when decoding MPEG audio from certain PitchBlue sources.

 TXC-4003: Fixed RDD09 compliance issues in MXF XDCAM HD 4:2:2 Direct Convert outputs

 TXC-3927: Fixed compatibility issues with MXF IMX50 Direct Convert outputs

 TXC-3867: Wav file that has WAV_FORMAT_EXTENSIBLE tag in header can now be decoded

 TXC-3849: Fixed memory leak in DV-AVI Liquid encoder

 TXC-3846: QuickTime DNxHD 23.976 output Timecode is now correct

 TXC-3786: The last frame in an Omneon MXF output file is no longer being lost

 TXC-3700: Fixed SCC file generation for specific MPEG-2 Program Stream source file

 TXC-3636: Audio Fade in/out will now work with Audio Only source going to Audio Only output

 TXC-3634: Roman numbers now render correctly in Hebrew burned-in subtitles

 TXC-3628, TXC-3598: Fixed issue using Keyframe encoder with TIFO sources

 TXC-3602: IPTV Encoder closed captions insertion now working going to 60 FPS

 TXC-3597: Transcodes of certain corrupt MOV source files no longer hang indefinitely

 TXC-3562: Fixed issue decoding trimmed Transport Stream file

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FlipFactory®

 TXC-3519: IPTV Target Overhead Rate and Reserved Bandwidth fields now work correctly

 TXC-3499: Fixed caption sync issue in Final Cut & QT NLE XDCAM 422 720p Direct Convert output

 TXC-3434: Audio stream no longer extends beyond video in MPEG-1 System Stream outputs

 TXC-3402: Fixed A/V sync issue for source ProRes [email protected] to XDCAM MXF [email protected] output

 TXC-3355: Fixed issue decoding specific GXF source

 TXC-3309: Corrected bit depth on certain 16-bit WMA outputs

 TXC-3307: Fixed caption decoding for specific Omneon source files

 TXC-3277: Fixed processing of SCC files with a Byte Order Mark at the start

 TXC-3196: Fixed issue decoding captions from a certain SD GXF source file

 TXC-3192: Fixed issue transcoding video only WMV source file going to Flash9 or WebM outputs

 TXC-3037: Improved handling of 720p Timecode in QuickTime outputs

 TXC-2808: Fixed incorrect aspect ratio in IPTV Transport Stream output files

 TXC-2690: Fixed A/V sync issue decoding specific Transport Stream sources.

 TXC-2608: Direct Convert of ProRes [email protected] video to MOV no longer gives A/V sync issue

 TXC-2506: Removed Seq End Code from MXF IMX outputs to ensure Sony deck compatibility

 TXC-2459: MXF Stream XDCAM 4:2:2 outputs now import into Avid MediaComposer

 TXC-2185: We now handle SCC file reading at 23.98 Hz

 TXC-1975, TXC-1726: Fixed Audio decode issues from certain EVS sources

 FF-9613: Throughput issues in Factory Array when processing high volumes of short files

 FF-9606: Commands causing verbose ftp logs that could ultimately fill a hard drive have been removed.

 FF-9605: Fixed FlipFactory DG monitors re-pulling content issue

 FF-9603: Corrected errors occurring with concurrent deliveries to a Local Folder Destination.

 FF-9596: Fixed retry for file-based system deliveries.

New Known Issues in this Release

The following issues reported since the FlipFactory 7.4 Release remain unresolved:

 TXC-6445: 708 captions may not play out properly in GXF output files made from TIFO files coming from the Playback Service for Avid 3.0.5

 TXC-6435: Unable to decode specific H.264 MOV source file

 TXC-6430: TIFO files with an AVCI essence fail to transcode.

 TXC-6435: Unable to decode specific H.264 MOV source file

 TXC-6416, TXC-5482, TXC-5240, TXC-4856, TXC-4814: Certain WMV source files fail to transcode.

 TXC-6400: Specific transport stream source file hangs going to Omneon 720 60p

 TXC-6398: Products do not show up in FlipFactory UI with 14.11 transcoder on Server 2003 R2

 TXC-6372: Timecode preservation from QT MOV sources is inaccurate

 TXC-6359: Macroblocking issues on MPEG-2 outputs

 TXC-6358: Issues preserving captions from specific ProRes SD source

 TXC-6348: Issue decoding specific Flash vp6 source file

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FlipFactory®

 TXC-6335: MXF Op1a IMX is cutting off one frame in 1080i60 to NTSC down convert

 TXC-6321: 608 to 708 up-convert filter does not preserve certain accented characters

 TXC-6320: Issue decoding SCC file with UNIX formatting

 TXC-6315: VBI captions not passing into LXF 720p output

 TXC-6311: MPEG-2 Program Stream encodes and VOD encodes with direct convert of MPEG-1 Layer 2 audio always fail

 TXC-6293: High VBV rate in Mpeg-1 Encoder causing playout problems in Softel player

 TXC-6280: Avid Transfer Engine: DVCProHD 72060p outputs have A/V sync issue - output .dif video is pixelated.

 TXC-6275: Avid Transfer Engine: 16x9 outputs are read as 4x3 in Avid Media Composer

 TXC-6274: Avid Transfer Engine: Output video is skewed

 TXC-6269: Issue decoding customer’s source 360 MAXX file.

 TXC-6240: Installing one transcoder version over another without uninstalling can result in some files not being updated

 TXC-6238: Overlay artifact when applied Image Overlay filter and Fade In/Out filter within the same flip action

 TXC-6237: 608 to 708 up-converted captions are being offset to the left

 TXC-6227: 608 to 708 up-conversion causing missing captions in first line of playout

 TXC-6224: 608 to 708 up-conversion caption placement issue

 TXC-6218: Decoding CC3 instead of CC1 from TIFO ProRes 720p60 outputs

 TXC-6207: Incorrect DAR / PAR when using MainConcept config file for H.264 encoding

 TXC-6206: Omneon AVC-Intra 100 output is corrupted for customer’s source files

 TXC-6192: H.264 encoder bleeding Left audio channel into Right with source MXF files

 TXC-6157: MXF XDCAM EX show incorrect MPEG-2 sequence bit-rate

 TXC-6016: MXF OP1a AVCI 720p50 outputs are missing 1 frame

 TXC-6013: QT MOV XDCAM sources produce shortened output

 TXC-6008: EVS Audio output pops when decoding native EVS files

 TXC-5938: Media Expansion with Omneon Encoder will error out transcode

 TXC-5888: VLC hangs on long MPEG-1 System Stream output

 TXC-5880: TIFO decoder is garbling 608 captions from 24p sources

 TXC-5873: DolbyE from customer files can´t be decoded

 TXC-5857: DNxHD source files transcode with greenish Video on output

 TXC-5798: H.264 Direct Convert doesn't work with certain source files.

 TXC-5669: IPTV with multiple audio streams results in never ending transcodes

 TXC-5641: Omneon encoder, QT self-contained files in MPEG-2 PAL 25fps-4:2:2 format are broken.

 TXC-5632: Temporal reference value error on long MPEG-1 output

 TXC-5621: Transcoding of QT ProRes source results in output files where audio has noise

 TXC-5565: Omneon DNxHD progressive outputs are too short

 TXC-5543: 720p60 source encoded to IPTV NTSC/1080i60 with SCC insertion is doubling captions

 TXC-5522: Flip hangs indefinitely when flipping GXF DV50 files when license is missing

 TXC-5484: Issues decoding captions from DV TIFO source file

 TXC-5290: Omneon MXF self-contained AVC-Intra100 output freezes/does not finish wrapping with AVC-I 100 MOV sources from AVID export.

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FlipFactory®

 TXC-4995: Omneon AS02 wrapped MPEG-2 VBR outputs are missing frames when MPEG-2 essence sources are used

 TXC-4994: Omneon DNxHD Progressive outputs are corrupt/unplayable

 TXC-4976: XDCAM NTSC outputs to Avid TM getting 'partially offline' in Interplay access window

 TXC-4915: XDCAM 4:2:2 MOV transcode to FCP H.264 w/cfg file causes memory leak

 TXC-4792: VANC Scanner does not produce error logs

 TXC-4785: Slow transcode issue with certain WMV sources

 TXC-4738: Captions Sync issue going to LXF with specific source

 TXC-4522: FCP IMX Direct Convert is failing with particular source

 TXC-4474: Direct Convert of LXF file leads to slow video playout (half-speed) on Nexio server

 TXC-4461: Customer files failing going to Omneon output with 8 channel audio

 TXC-4393: TIFO decode not preserving captions/v-chip

 TXC-4301: Duplicate characters in captions from Flip IPTV H.264 transport stream

 TXC-4300: Burnt-in Timecode from customer’s 720p 59.94 source is incorrect

 TXC-4290: HD 1080i 60 MPEG-2 4:2:2 spot going to FCP DV25 shows macroblocking

 TXC-4258: Avid Transfer Engine AVC Intra 720p fails to playout in Avid Media Composer

 FF-9692: Issues with audio correction when using Secondary Audio Correction

 FF-9690: Monitor Media Recovery option can randomly fail to revert from “User Defined” to “Default” in factories with multiple monitors

Other Known Issues in this Release

The following issues were known in FlipFactory 7.4 and remain unresolved.

 TXC-3959: Transcode time of PitchBlue files to Avid MediaStream has significantly increased since FlipFactory 7.3

 TXC-3958: Transcode time of PitchBlue files to Seachange has significantly increased since FlipFactory 7.3

 TXC-3827: Avid Transfer Manager: AVC Intra 1080i crashes

 TXC-3649: MOV files without a Sync table are not currently supported

 TXC-3647: Certain Omneon native files will not transcode to FCP 720p with 708 Captions enabled

 TXC-3603: Nexio DV SD Transcoding to Omneon SD loses Captions

 TXC-3528: Transcoder is creating Nexio DV that doesn’t show the video info or the Picon frames when using the Nexio Clip info tool

 TXC-3520: A/V sync issue when having Media Trim filter applied on MXF wrapped XDCAM HD 4:2:2 sources

 TXC-3314: We are creating files with squashed colors when making EVS JPEG-M files

 TXC-3308: Omneon Long form sources timeout on Direct Convert to MPEG-2 Program Stream

 TXC-2868: Output file duration is incorrect when using QT Interstitials in Media Expansion

 TXC-2860: Issues decoding 720p DVCProHD from Avid Playback Service

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FlipFactory®

 FF-9496: FlipFactory Omneon FTP Monitor does not recognize new files appearing in the FCP folder on the Omneon server when the Omneon server is running version 7.0

 FF-9398: Errors doing more than two simultaneous deliveries to newer Nexio servers

QuickTime 7.7 Issues

Issues have been reported when using the Apple 3GP and Apple MPEG-4 encoders with QuickTime version 7.7 – note that Telestream recommends using QuickTime 7.6.9 as the preferred version. Issues have also been reported on systems where QuickTime version 7.7 has been installed, even after reverting the QuickTime version to 7.6.9.

Smooth Streaming Encoder

Microsoft Smooth Streaming DRM does not work on older operating systems. DRM encryption libraries from Microsoft only work on Windows Server 2008; please upgrade to this OS if you require PlayReady DRM encryption for Smooth Streaming.

Omneon Encoder

The following are known issues with the Omneon encoder:

TXC-1927, TXC-1812: Some direct converts are failing in the Omneon encoder

IPV Spectreview

IPV does not support Spectreview software on Windows Server 2008.

EVS Encode

TXC-1640: Encoding to 1372x1080 or 1440x1080 will introduce color shifts.

SQL

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FlipFactory®

! NOTE: Please test before upgrading your production environment

It is always advisable to run a separate copy of this new build, staging your production workflow in a test environment, before updating your FlipFactory production server. Telestream can provide you with a limited license in order to configure and qualify this new release in a test environment prior to upgrading your production server. For details on how to replicate your FlipFactory accounts database onto a test/qualification server please reference Importing and Exporting Accounts, in Chapter 10, Database Implementations and Operations, in the FlipFactory User’s Guide; alternatively, email Telestream Support [email protected] or call our technical support team at 877-257-6245 in North America or 1 530-470-1300 outside of North America.

For complete upgrade instructions please refer to the FlipFactory 7.5 User’s Guide, Chapter 2, Installing FlipFactory, Upgrading from Earlier Versions, on page 2-5.

If upgrading to 7.5 from FlipFactory 6.1, please uninstall FlipFactory first. If upgrading from 6.0 or earlier, please contact customer service.

Please make sure that QuickTime is present on your FlipFactory server before installing FlipFactory 7.5.

Note: When you first launch the FlipFactory console, you may be asked to re-install QuickTime. To remove this warning, simply un-install QuickTime, then re-install QuickTime.

Automatic Factory Upgrades

You can enable Automatic Factory Upgrades, to revise all factories and accounts to the latest version of FlipFactory. This feature eliminates the requirement to manually re-build factories when performing an upgrade. This automatic upgrade option adds new options to all monitors, notifications, and codecs in each factory. To enable automatic factory upgrades, check “Automatic Account Update” under Advanced Settings in the FlipFactory System Settings window, and then restart the Flip Engine service. All accounts and factories in the database will automatically be upgraded when the service starts; any subsequent accounts that are imported will also be upgraded automatically. Note that if this option is used, it may take several minutes to upgrade the accounts; during that time you may not be able to connect to FlipFactory. Alternatively: You may right-click on any individual factory to upgrade it. While the automatic factory upgrade feature saves users from the requirement to manually re-build factories when performing an upgrade, we strongly recommend that you manually inspect the settings in upgraded factories prior to putting them into production.

Note: The IPTV and VOD codecs do not upgrade correctly if the factories were made in versions of FlipFactory prior to version 6.1. If your factories use these products, please note your settings before

automatically upgrading your factories. You may be required to re-create these products by hand.

Upgrading and Custom Stylesheets

If you use stylesheets for metadata processing or other workflows, and have modified the default XML templates, to preserve your settings please make a copy of each modified stylesheet and change its

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FlipFactory®

© 2014 Telestream, Inc. Page 10 October 2014 name to something unique to your environment. Then, restart the FlipFactory service and select the newly named stylesheet in the factory where it is used. FlipFactory will not overwrite uniquely-named stylesheets during an installation.

Windows Media Encoding

Windows Server 2003 does not include the WMV V9 Advanced Profile codec (VC-1), included in the Windows Media Format SDK. If you need to encode WMV V9 Advanced Profile files using Windows Server 2003, please contact Telestream Technical support for assistance.

Windows Server 2008 requires that you enable the Windows Desktop User Experience prior to creating WMV outputs.