NetIQ AppManager Suite

NetIQ AppManager Suite

NetIQ AppManager Suite

The Comprehensive Monitoring Solution for

The Comprehensive Monitoring Solution for

Windows NT-based Systems and Applications

NetIQ Overview

NetIQ Overview

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Formed in 1995 to address the need for robust

_{Formed in 1995 to address the need for robust}

systems and application management solutions for

systems and application management solutions for

Windows NT

Windows NT

Ø Founded by senior execs and managers from HP, Microsoft,_{Founded by senior execs and managers from HP, Microsoft,}

Cheyenne, BMC and Compuware

Cheyenne, BMC and Compuware

Ø

Ø Introduced 1.0 beta of AppManager in Aug. 96; shipped 1.0 in_{Introduced 1.0 beta of AppManager in Aug. 96; shipped 1.0 in}

Feb. 97; and shipped 2.0 in Dec. 97

Feb. 97; and shipped 2.0 in Dec. 97

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_{Global presence}

_{Global presence}

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Ø HQ in Silicon Valley (Santa Clara) with U.S. offices in_{HQ in Silicon Valley (Santa Clara) with U.S. offices in}

Washington DC, Dallas, New York, Chicago and

Washington DC, Dallas, New York, Chicago and

San Francisco

San Francisco

Ø

Ø International offices in London (NetIQ Ltd.) and_{International offices in London (NetIQ Ltd.) and}

Tokyo (NetIQ KK)

Tokyo (NetIQ KK)

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Focus and Partnerships

Focus and Partnerships

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Highly focused on Microsoft Windows NT

_{Highly focused on Microsoft Windows NT}

Ø Microsoft Certified Solution Provider and Developer_{Microsoft Certified Solution Provider and Developer}

Ø

Ø First to release comprehensive BackOffice monitoring_{First to release comprehensive BackOffice monitoring}

solution

solution

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Ø First systems and application management vendor_{First systems and application management vendor}

to receive “Designed for Microsoft BackOffice” logo

to receive “Designed for Microsoft BackOffice” logo

Ø

Ø First to release support for Enterprise Edition_{First to release support for Enterprise Edition}

(including support for Wolfpack, Viper and Falcon)

(including support for Wolfpack, Viper and Falcon)

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Formal partnerships and alliances with

_{Formal partnerships and alliances with}

Compaq, Microsoft, HP, Digital, Tivoli and

Compaq, Microsoft, HP, Digital, Tivoli and

Lotus, with more to follow

Industry Awards

Industry Awards

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Award-winning company and product

_{Award-winning company and product}

Ø Named one of Computerworld’s 100 Hottest EmergingNamed one of Computerworld’s 100 Hottest Emerging Companies (only system management company selected)

Companies (only system management company selected)

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Ø Windows NT Intranet Solutions Best of Show Award_{Windows NT Intranet Solutions Best of Show Award}

(only system management solution selected)

(only system management solution selected)

Ø

Ø Winner of Open Systems Advisors “A-List” Award_{Winner of Open Systems Advisors “A-List” Award}

Ø

Ø PC Week/Best of Comdex FinalistPC Week/Best of Comdex Finalist

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Consistently excellent press reviews

_{Consistently excellent press reviews}

Ø InfoWorld: AppManager is “Impressive” and_{InfoWorld: AppManager is “Impressive” and}

“A Dream Come True”

“A Dream Come True”

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Ø Network Computing: “Editor Refuses to Give it Back”_{Network Computing: “Editor Refuses to Give it Back”}

Award

Award

Ø

Ø LAN Times: “If we had to manage dozens or_{LAN Times: “If we had to manage dozens or}

hundreds of NT servers, we'd be using AppManager

hundreds of NT servers, we'd be using AppManager

ourselves”

Representative Customers

NetIQ Product Offering

NetIQ Product Offering

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Windows NT (Workstation, Server and

_{Windows NT (Workstation, Server and}

Enterprise Edition)

Enterprise Edition)

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_{Microsoft BackOffice servers (Exchange,}

_{Microsoft BackOffice servers (Exchange,}

SQL, IIS, SMS, Proxy, Wolfpack, etc.)

SQL, IIS, SMS, Proxy, Wolfpack, etc.)

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_{Lotus Domino/Notes}

_{Lotus Domino/Notes}

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Compaq hardware via integration

_{Compaq hardware via integration}

with Insight Manager

with Insight Manager

The NetIQ AppManager Suite (“AppManager”)

The NetIQ AppManager Suite (“AppManager”)

delivers the industry’s most comprehensive

delivers the industry’s most comprehensive

monitoring solution for

AppManager Focus

AppManager Focus

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Focus is on management from an operations

_{Focus is on management from an operations}

perspective

perspective

Ø Real-time and historical performance monitoring;_{Real-time and historical performance monitoring;}

Ø

Ø Event and fault management_{Event and fault management}

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Ø Notification and automation; and_{Notification and automation; and}

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Ø Trend analysis and capacity planning_{Trend analysis and capacity planning}

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_{Complements deployment management tools}

_{Complements deployment management tools}

such as SMS

such as SMS

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AppManager’s Unique Value

AppManager’s Unique Value

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Comprehensive: AppManager provides

_{Comprehensive: AppManager provides}

unrivaled breadth and depth for monitoring

unrivaled breadth and depth for monitoring

Windows NT systems and applications

Windows NT systems and applications

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_{Scalable: AppManager lets you centrally}

_{Scalable: AppManager lets you centrally}

monitor hundreds of NT systems and

monitor hundreds of NT systems and

apps from a central console

apps from a central console

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Native: Only application management solution

_{Native: Only application management solution}

that fully leverages and utilizes native Microsoft

that fully leverages and utilizes native Microsoft

technology (e.g. VBA, COM, ASP, SQL

technology (e.g. VBA, COM, ASP, SQL

Server, etc.)

Comprehensive: Breadth

Comprehensive: Breadth

NetIQ AppManager for Windows NT

NetIQ AppManager for SQL Server

NetIQ AppManager for Systems

Management Server

Additional Breadth ...

Additional Breadth ...

NetIQ AppManager for Lotus Domino/Notes

NetIQ AppManager for Microsoft Proxy Server

NetIQ AppManager for Compaq Insight

Manager

NetIQ AppManager for Microsoft Cluster

Server; Transaction Server; and Message

Queue Server (Enterprise Edition)

Example Suite Functionality

Example Suite Functionality

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AppManager for NT

_{AppManager for NT}

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Ø Detects if key service is down andDetects if key service is down and auto-restarts

auto-restarts

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Ø Identifies top users of CPU andIdentifies top users of CPU and memory

memory

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Ø Sniffs NT Event Logs for specificSniffs NT Event Logs for specific errors

errors

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AppManager for Exchange

_{AppManager for Exchange}

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Ø Monitors end-to-end connectivityMonitors end-to-end connectivity between two Exchange Servers between two Exchange Servers

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Ø _{Alarms if Exchange queue level is}Alarms if Exchange queue level is too long or problem with MTA too long or problem with MTA

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Ø _{Reports on top message receivers}Reports on top message receivers and senders

and senders

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AppManager for IIS

_{AppManager for IIS}

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AppManager for SQL

_{AppManager for SQL}

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Ø Monitors space, and if necessary,Monitors space, and if necessary, dumps transaction logs

dumps transaction logs

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Ø Identifies top users of CPU withinIdentifies top users of CPU within SQL Server

SQL Server

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Ø Detects if SQL Server is down andDetects if SQL Server is down and auto-start

auto-start

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AppManager for Domino

_{AppManager for Domino}

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Ø Monitors replicationMonitors replication

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Ø _{Detects if email connectivity is broken}Detects if email connectivity is broken between Domino Servers

between Domino Servers

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Ø Monitors space utilization ofMonitors space utilization of databases including white space databases including white space

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AppManager for CIM

_{AppManager for CIM}

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Unique Value: Scalability

The Next Step