STATEMENT OF
CAPABILITY
Innovative distribution solutions, driven by service. Since 1969.
Our dedicated staff deliver general and specialised transport and logistics solutions to a broad range of industries and customers.
One thing we have in common, above all else:
we’re all about Can Do.
BT Transport & Logistics is a proudly South Australian, family-owned company with depots and strategic partnerships across Australia.
About us
South Australia 31-41 Kapara Road Gillman SA 5013 (08) 8169 1300 SA | Mount Gambier 9 O’Leary Road Suttontown SA 5291 (08) 8725 4777 Western Australia 49-51 Hensbrook Loop Forrestdale WA 6112 (08) 9459 4445 WA | Karratha
103 Exploration Drive Gap Ridge WA 6714 0407 040 737 Queensland 19 Byers Court Redbank QLD 4301 (07) 3271 1223 Victoria
27-35 Cooper Street Campbellfield VIC 3061 (03) 9305 2883 Northern Territory 26 Campion Road East Arm NT 0820 0488 112 336
Our Depots
Our Mission
To provide our customers with innovative distribution solutions, driven by service, where our customers’ satisfaction is our true measure of quality.
Our Vision
To be the market leader in specialised logistics and
transportation and related services in Australia. We will earn our
customers’ enthusiasm through continuous improvement
driven by the integrity, teamwork, and innovation of our people.
Our Values
Our “can do” company culture is built upon the values of respecting the individual, teamwork, service to our customers, striving for excellence, integrity, education, alignment and accountability.
We aim to ensure that these values flow on to our stake- holders: our team members, customers, suppliers, and our community.
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Our Services
As a full-service logistics provider, BT offers complete transport and logistics solutions including route planning, state permits, overhead utility clearances, council approvals, pilot escorts and police escorts. Additionally, we offer integrated, flexible offsite storage options in all capital cities.
Transport Services
We have a variety of vehicle combinations and trailer types at our disposal to meet your requirements, and provide any specialised equipment that may be needed for the consignment.
Over-dimensional, over-size & over-mass open trailer transport is our specialty.
Types of freight
We specialise in over-dimensional, over-size over-mass (OSOM), open trailer transport, available in multiple vehicle combinations (e.g. Single, B-Double, Double and Triple Road Trains), as well as heavy haulage and container transport.
We also provide time-critical hot shot
deliveries, Australia-wide, covering regional and remote destinations as well as capital cities and major provincial towns.
Our specialised divisions LDJ Logistics and S&S Freight Services provide specialised linehaul, container, cubic and curtainsider freight services and refrigerated and temperature-controlled transport services.
Our services are available nationwide, including specialists in remote areas.
• Cartonised, palletised or non-palletised items
• Full loads
• Bulk & break bulk
• Refrigerated, frozen or temperature-controlled goods
• Commodities, e.g. all manner and sizes of pipe
• Modular plant
• Process equipment such as tanks
• Large, high-value items, such as turbines
• Mining machinery and equipment
• Portable accommodation &
mining camps Switch rooms
• Structural steel
• Motor vehicles, including trucks, trailers, cars, tractors, mining trucks, diggers, cranes and more
• Container freight (incl.
stuffing & destuffing) &
shipping containers
• Pre-cast building products
• Concrete sleepers
• Generators
• Drill rigs
All our transport services are supported by our paperless system: PODs can be received instantly from the point of delivery, and they can be accessed any time after that via the BT customer portal.
PAPERLESS POD
FROM POINT OF DELIVERY
HOT SHOT
DELIVERIES GENERAL
FREIGHT TEMP CONTROLLED ,
REFRIGERATED & FROZEN CUBIC & CURTAINSIDER FREIGHT
OVER-DIMENSIONAL
SERVICES HEAVY
HAULAGE OPEN TRAILER
TRANSPORT CONTAINER
TRANSPORT
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We transport a broad variety of freight and use best practice methods in aspects such as load restraint and freight handling.
Some examples of types of freight we move regularly:
OFF-WHARF & CONTAINER
SERVICES TEMP CONTROLLED
WAREHOUSING
WHARF-SIDE
LOADMASTER SERVICES WAREHOUSING
& DISTRIBUTION SUPPLY CHAIN
SOLUTIONS & 3PL PROJECT MANAGEMENT
Our Services
Logistics Services
We service a broad range of industries daily
We offer complete logistical support for all of our services, as well as:
• Rail & sea freight handling
• Stuffing and de-stuffing of import and export containers
• Off-wharf services
• Wharf-side load master services
• Warehousing & Distribution, also in key regional areas
• Logistics network design, including multi-modal transport
• 3PL warehousing solutions
• Integrated transport, logistics and warehousing solutions
• Project Management
• Resource Logistics
• Defence & Military Logistics
• Project Logistics
Global Freight Forwarding
We offer reliable international freight forwarding in longstanding partnerships with global Freight Forwarders with offices in over 100 countries.
We specialise in remote area logistics and have substantial
experience in the areas of:
For more information and additional Statements of
Capability go to
www.bttransportlogistics.com.au
DEFENCE & MILITARY LOGISTICS RESOURCE LOGISTICS
PROJECT LOGISTICS
END-TO-END LOGISTICS
&
STAND-ALONE SERVICES AVAILABLE
CONSTRUCTION AGRICULTURE PIPELINES
RENEWABLES OIL & GAS INFRASTRUCTURE DEFENCE & MILITARY GOVERNMENT PRECAST
WIND & SOLAR IMPORT-EXPORT MINING
FMCG MANUFACTURING
RESOURCES CIVIL
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Extensive Fleet Capacity
BT Transport & Logistics prides itself on operating and maintaining a large core fleet of company-owned modern prime movers and trailing equipment, supported with a diverse contractor base of trailer haulers, sub-contractors and pilots or escorts.
We manage all our own vehicle mass/specification accreditations, vehicle registrations, permits and driver licensing in-house, including fleet management services.
Our extensive, modern transport fleet includes:
Multi-modal networks
We utilise the road, rail, sea and air networks to ensure optimum distribution solutions are achieved.
Logistics and network design
This can include route planning, state permits, council approvals, authorisations, police or pilot escorts, overhead utility clearances - all provided and updated as needed by our in- house compliance team.
Off-wharf to end customer movements
Off Ship’s Hook, we can provide container stuffing and destuffing, cross docking or staging through our facilities.
Provision of specialised equipment
We can provide any type of specialised equipment needed.
Our in-house
compliance team ensures that
all movements meet legislative requirements as a minumum.
Uplift and delivery anywhere in Australia
Mobilisation and demobilisation of projects within tight timeframes
Thanks to our national network, we are flexible and responsive.
Our over-dimensional road transport services are available utilising different vehicle
configurations, such as Single, B-Double, Double and Triple Road Trains (including Dollies).
Our Capabilities
• Over 400 items of equipment (supported by that of 500+ BT-certified contractors)
• IVMS installed in all Prime Movers
• All Wheel Drive HOT SHOT Vehicles and Utilities
• Rigid Tray Tops
• Single Flat Top Trailers
• Single Drop Deck Trailers
• B Doubles
• Road Trains (Doubles) including Dollies
• Road Trains (Triples) including Dollies
• Extendable Flat Top Trailers
• Extendable Drop Deck Trailers
• 4.3 and 4.6 high Tautliners
• Refrigerated and Temperature- Controlled Vehicles
• Container Pin Trailers
• Tri Axle Floats including Heavy Haulage Dollies
• Quad Axle Floats including Heavy Haulage Dollies
• Single Bulk Tipper Trailers
• Side-Loaders
• Container Lifters
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Management System & Philosophy
BT Transport & Logistics embraces the philosophy of Quality Systems and strives for continuous improvement. This section outlines how we do this.
Our management systems incorporate regular meetings, characterised by free and open discussion, together with systematic performance monitoring and business planning activities.
Management review meetings are scheduled monthly and consider a number of aspects such as monitoring key performance indicators and service level performance criteria. Other regular management meetings are concerned with forward planning issues or client relations.
All staff are coached by their supervisors in operational improvement and KPI management.
At BT Transport & Logistics, our continuous improvement philosophy with a focus on quality is at the core of our business. Our QMS expands beyond statistical process control to embrace a wider scope of management activities, looking at how we manage the company and our people and focusing on the entire process, not just simple measurements.
Our QMS is a comprehensive management system which:
Our KPIs are linked to Safety, Compliance and Financial Performance, and the data is reviewed quarterly and targets adjusted accordingly.
Our Management System Principles
Our Quality Management System
• focuses on meeting the customer’s needs by providing quality services at a cost that provides value,
• is driven by the quest for continuous improvement in all operations,
• views the whole organisation and its customers as an internal and external system with a common aim,
• focuses on the way tasks are accomplished rather than simply which tasks are accomplished, and
• emphasises teamwork and a high level of participation by all employees.
Safe work practice is always our priority, and we are committed to improving our safety performance even fur-
ther every day.
& COMPLIANCE
SAFETY
We understand our role in the Chain of Responsibility and recognise the impor- tance of each stake- holder’s commitment to the COR.
At the core of what we do
every day, and every time.
Continual Improvement of the Quality Management System
CUSTOMERS
REQUIREMENTS
PRODUCT / SERVICE
CUSTOMERS
SATISFACTION Management
Responsibility
Resource Management
input
output
Management, Analysis &
Improvement
Product / Service Realisation
At BT, customer satisfaction is our true measure of quality.
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BT Transport & Logistics understands its role in the chain of responsibility and recognises the
importance of each stakeholder’s commitment to COR. BT Transport & Logistics believes that the services contemplated should be supported by policies and procedures which meet OHS responsibilities as a minimum. We have been active in this area for several years and now have a team of people dedicated to achieving continual improvement and accreditation.
The objective of our company and its directors is to ensure a safe and healthy workplace, free of incident and accidents. BT Transport & Logistics encourages everyone within the company to participate actively in the continuous improvement of our occupational safety, health and welfare performance.
We openly encourage close co-operation and consultation between management, employees, contractors, the client and others, ensuring we meet our goals and obligations of a safe workplace for employees, customers and visitors.
BT Transport & Logistics has a policy, maintained in the interest of our employees, customers and the general public, to provide maintenance and improve safety in the workplace and on the road. There is no compromise made with regard to safety and both the management and staff are fully involved in maintaining a safe working environment.
The company safety standards incorporate:
In terms of training, BT Transport & Logistics devotes considerable resources to ensuring that our staff are truly trained to the level of best practice. Training courses are continually run, both on-site and offsite, ensuring all staff are kept abreast of best practice.
Delivery: Going home:
On time
On budget SAFE
As part of our HSSE training, we ensure all staff understand and learn their role in the chain of responsibility. We use real life, practical examples to identify all areas of risk and ensure all aspects of cargo and documents handling are accurate and legitimate.
During weekly meetings team members are asked to identify situations in which COR was or could have been compromised in their recent operations and steps are taken to ensure any risks are managed and minimised.
BT Transport & Logistics has a team of people dedicated to continuous improvement and accreditation, and we are ISO 9001 & 14001 and AS/NZS 4801 certified.
Additionally, the BT Group holds industry-specific accreditations, including CSG Level 1 and Bechtel A+, Santos accreditation, WA Heavy Vehicle Accreditation, NHVAS Mass & Maintenance & Fatigue Accreditation,
Chain of Responsibility: Safety is paramount to us Occupational Health, Safety, Security & Environment (HSSE)
Safety & Training
Compliance
Compliance support for Transport & Logistics Projects
With in-house compliance and HSE teams, BT Transport & Logistics can support your project with end-to-end services, ensuring that all movements will be safe and compliant.
We can provide any required method statements ahead of time, as requested and to your schedule.
We take the following steps to ensure compliance with every move. This is what you can expect:
1. Our compliance team, which includes a route surveyor, will communicate with the authorities to ensure all permits and routes are approved for all freight movements, in line with the drawings supplied on each item to be moved.
2. Our compliance and HSE teams will review and provide best practice load restraint for the movements.
3. Our in-house HSE Manager will oversee all safety requirements of the project.
which grant us access where many competitors can’t go.
Our key operations staff and drivers hold current Maritime Security Identification Cards (MSIC).
These cards show that the holder has met security requirements to remain unmonitored within a maritime security zone including sea terminals and wharfs across Australia.
• The provision of safe working conditions for all employees
• The provision and maintenance of safe motor vehicles, plant and equipment
• The provision of training necessary for employees to safely carry out duties
• The taking of all practical steps to avoid accidents
• The regarding of all accidents as preventable
• The requirement for all employees to follow safe operating practices and procedures that safeguard the public and other employees at all times
• Regular site safety inspections by senior management
• The encouragement of hazard reporting and risk assessment
Fatigue Management
We provide Journey Management Plans, evaluate driver compliance through Work Diary Mate, and utilise this information, including the last 24 hour break, before each dispatch.
Chain of Responsibility
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Iron Bridge Mine Camp Construction | 2020
From WA, QLD & SA to FMG Iron Bridge WA Delivery of 70 out-of-gauge and road train loads from various national locations to Iron Bridge site
CONCRETE RAILWAY SLEEPER DELIVERIES | 2020/21
Geelong Retion VIC to Pilbara Region WA
Delivery of 30,000+ concrete sleepers to the Pilbara region in north-western WA
OLYMPIC DAM SUPPLY | SINCE 2012
Port Adelaide wharf SA to Olympic Dam SA
Transport & unpacking of containerised and break bulk freight, plus storage, inventory control and distribution.
PROJECT SITES
we have worked on include:
Telfer Mine Camp Construction | 2020
SA/WA/QLD to site nearTelfer WA
Delivery of 140+ out-of-gauge and in-gauge road train loads to the remote mine site in northern WA
Surrat Basin Campaign | 2020
SA to Surrat Basin QLD
140 loads delivered from Sibelco SA to the Surrat Basin
SA to Crestmead QLD
300 loads of pipe (inland and tunnelling jacking pipe) to supply water to Stradbroke Island
Olympic Dam Expansion | 2020
Perth WA to Olympic Dam SA
Delivery of 42+ out-of-gauge loads of 20 metre pipe from Western Australia to the BHP Olympic Dam site in SA
This is a small selection of our projects. For more examples, visit www.bttransportlogistics.com.au.
Mindarie Mine Relocation | 2019
Mindarie SA to Boonanaring WA
110 out-of-gauge loads relocating mining equipment
BRSAY Lockerbie Project | 2020/21
SA to Melbourne VIC
600 loads of Surface and Tunnelling Jacking Pipe – Recycled Water (Extension of Craigieburn project completed 2019)
CARRAPATEENA MINE SITE CONSTRUCTION
& EXPANSION | 2018/19
SA / NSW / QLD To Pernatty SA
Delivered 200+ loads of freight comprised of in-gauge and out-of-gauge heavy haulage from international and domestic suppliers, plus storage and cross dock functions.
Recent Projects
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SEAWAY Recycled Water Gold Coast |
2020/21
Other software solutions we use In addition to
fulfilling their general operational functions, the following IT
solutions assist us with aspects of compliance, health and safety:
Aussie Timesheets Payroll & HSE
Fleet Pursuit Vehicle Live Tracking Rapid Global
Contractor Management &
Employee Engagement
Work Diary Mate Fatigue Management
We continue to invest in bespoke applications as well as integration of software to enhance our workflow and create further efficiencies.
Online Booking capability for all registered BT customers 24/7 POD access
Order overview with status
Technology Systems
Our Customer Portal offers BT Transport & Logistics’ ultimate aim is
to provide customers access to timely and accurate information.
Transmate Transport Management Software
& Components
BT Transport & Logistics’ Transport Management Software is Transmate. The software is tailored to the needs of the busi- ness and covers all facets of transport operations, warehous- ing and accounts, and comprises electronic document man- agement and many more features.
A key advantage to our customers is the web portal, which grants our customers 24/7 access to the platform that enables them to view information and retrieve Proof of Delivery docu- ments (PODs), and to book transport jobs.
As a paperless solution, Transmate allows for Sign on Glass and Online POD access. PODs can be accessed via our cus- tomer portal, but they can also be received instantly from the point of delivery via email (subject to mobile network coverage at the delivery location).
Our drivers use an app for obtaining an electronic signature, completing and submitting the POD and, where applicable, digitally attaching additional client paperwork.
BT Customer Portal via Transmate Online
Our online portal is available to all customers, and offers a range of functions.
Certain types of loads that do not need a bespoke logistics solution can be booked online for prior agreed rates. This option is ideal for recurring freight, as sender and recipient addresses can be saved. Our team will be happy to discuss this option with you and explain how it works.
Furthermore the portal offers customers to:
• View a list of all consignments, and whether they have been invoiced
• See if PODs have been received
• View and download available PODs for each consignment
24/7 ACCESS to PODS and consignment details
*
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PAPERLESS POD
VIA THE TRANSMATE APP
Contractor Engagement
Contractor Engagement 2.0: BT-accredited A-Grade sub-contractors can find available consignments on the BT Loading Bay
How it works
The BT Loading Bay is BT Transport & Logistics’ very own online job board, exclusively available to BT-accredited sub-contractors. The purpose of the platform is two-fold: our sub-contractors can view available consignments around Australia and apply for those they are interested in doing, and it gives our customers flexibility with the peace of mind knowing all contractors engaged meet our strict compliance requirements.
BT Job Board exclusively available to accredited sub-contractors
As stipulated in these documents,contractors and specifically sub-contractor businesses are required to be approved and on-boarded into BT Transport & Logistics.
We do this via our Contractor Management System: Rapid Global’s Rapid Contractor Management.
The system requires sub-contractor businesses to provide evidence that is verified of their accreditation with NHVAS and / or WA Heavy Vehicle Accreditation, and Insurances (Worker’s Compensation, Motor Vehicle / Plant & Machinery comprehensive, Public Liability, Trailers in Control, Marine, Commercial Motor Policy Third Party Property Damage). Other documents also required include, but are not limited to, Prime Mover Speed Limiter Certificate and Heavy Vehicle Registration Certificate(s). Until all required documents have been verified within the Rapid Contractor Management system, a sub- contractor will not be approved to use.
Sub-contractor employees are required to be added and inducted into BT via our Rapid Global Management System module Rapid Induct. This requires all sub-contractor employees to complete the required BT induction process including: BT Induction – General, BT Induction – Transport, Heavy Vehicle Roll Over Prevention Awareness, supplying all relevant licences and / or tickets i.e. Drivers Licence, High Risk Licence – Forklift. All uploaded documents are verified by BT compliance staff.
Furthermore, the Rapid Contractor Management platform assists BT, our sub-contractors and their inducted employees with managing expiring and expired documents. The system provides notifications of upcoming expiry dates of licences and insurances, allowing the BT Compliance Team to request renewals prior to the expiry to avoid service interruptions.
Upon documents being expired, BT Operations staff are unable to select sub-contractors, vehicles or a sub-contractor driver via BT’s Transport Management System Transmate, if they have been suspended in the Rapid Contractor / Induct portals.
Contractor onboarding is paperless and available 24/7 via the online Rapid Contractor Management platform
BT Transport & Logistics has in place a Contractor Management Standard:
HSESTD30 - Contractor Management, as well as a Procedure: HSEOP090701 Contractor Management.
Contractor Management
Our team then gets in touch to confirm the job, and once the consignment is
covered, they remove it from the Loading Bay.
The consignment itself is
processed paperless, via the BT Transmate App.
How it works is simple: Our BT
Operations staff post details of available consignments, such as date, pickup and delivery locations, type of load, and any additional info that may be required.
Registered subbies can then view the listings and easily apply with the click of a button.
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australia-wide
CAN DO.
1800 LOAD BT | 1800 562 328
[email protected] www.bttransportlogistics.com.au
Thank you for considering BT TRANSPORT & LOGISTICS
ABN 34 114 695 108
