DISASTER RECOVERY INFORMATION EXCHANGE
CENTRAL CHAPTER
2010
ANNUAL
CONFERENCE
Workshop:
November
4,
2010
AGM & Conference:
November
5,
2010
G8/G20 Summit in Toronto, Canada:10 000 uniformed police officers
Total cost for security approximately $1B
Canadian Red Cross mission is to improve the lives of vulnerable people by mobilizing the power of humanity in Canada and around the world
LOCATION:
Canad Inns Polo Park
1405
St
Matthews
Ave.
Winnipeg, Manitoba
GOLD SPONSOR(s)
SILVER SPONSOR(s)
BRONZE SPONSOR(s)
DISASTER RECOVERY INFORMATION EXCHANGE
CENTRAL CHAPTER
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DRIE Central is proud to host our 11th Annual Conference.
The Disaster Recovery Information Exchange (DRIE) – Central Chapter provides a medium at the local level, in
Manitoba, where members can exchange ideas, experiences, information and keep abreast of developments
relating to business disaster mitigation, preparedness, response, and recovery.
This year we feature:
A pre‐conference workshop on November 4th and a full program of speakers on November 5th.
z Learn from the experts.
z Share experiences with others.
z Meet other disaster and continuity management professionals
Register
for
this
event
today:
http://driecentral.org/current.html
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L
OOCCAATTIIOONN
Canad
Inns
Polo
Park
1405
St
Matthews
Avenue
Telephone:
(204)
775
‐
8791
http://www.canadinns.com
*Provide workshop and conference name and date for special discounted room rate of $99.00 CDN.
DISASTER RECOVERY INFORMATION EXCHANGE
CENTRAL CHAPTER
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Pre‐conference Workshop is provided with the generous assistance of Disaster Recovery Institute Canada (www.dri.ca)
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Critical
Incident
Stress
Management
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Lecture style full day session provided by Samuel Miller and will provide an understanding of standard methodology and best practices used in the provision of Critical Incident Stress Management. The session also includes group and individual exercises.
The purpose of this course is to provide employers with the knowledge to better understand the potential psychological and emotional setbacks their employees may experience in times of crisis. Understanding the difficulties employees may face is an intricate component of “Business Continuity “planning. Best Practices for Business Continuity Planning necessitate the asking of the following questions: How do we know if those key members of our team will be able to manage in a crisis? How will we as a support system be able to identify and support those who most need our help? This course addresses those issues.
This session is beneficial for management and employees involved in the development and maintenance of business continuity plans. Modifications to the sessions can be made to incorporate specific industry based concerns.
8:30 AM to 9:00AM – Registration & Breakfast
9:00 AM to Noon – Session
Noon to 1:00PM – Lunch (provided)
1:00PM to 4:00PM – Session continued
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DISASTER RECOVERY INFORMATION EXCHANGE
CENTRAL CHAPTER
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((ssuubbjjeecctt ttoo llaasstt mmiinnuuttee cchhaannggeess))
Room Time
AMBASSADOR 3 AMBASSADOR L AMBASSADOR M
08:30 – 09:00 Registration & Breakfast
09:00 – 10:00 Keynote
Manitoba Inter‐Utility, Emergency
Response Sub‐Committee,
Integrated Manitoba
Ice Storm Exercise
Overview 10:00 – 10:30 Refreshment Break 10:30 – 11:30 Breakout
Ella West, MTS Allstream
Brian Bowman, Pitblado LLP
Privacy and Disaster Recovery:
Oxymoron?
Breakout Vito Mangialardi,
MTS Allstream
G20 Summit – Threat Planning
and Response Case Study
Breakout Mary Genyk,
MDG Crisis Management
Standards for Business
Continuity
11:45 – 12:45
Lunch & Annual General Meeting
1:00 – 2:00 Breakout
Cameron Buchanan,
Public Safety Canada
Federal Emergency Response Plan Breakout Michael Dudley, University of Winnipeg City Planning:
From Crisis to Resilience
Breakout Lisa Gilmore,
Manitoba Health
Manitoba Health’s Mass
Notification System
2:00 – 2:15
Refreshment Break
2:15 – 3:15
Facilitated Networking Session
DISASTER RECOVERY INFORMATION EXCHANGE
CENTRAL CHAPTER
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T Thhee mmaannddaattee ooff tthhee MMaanniittoobbaa IInntteerr‐‐UUttiilliittyy CCoommmmiitttteeee ffoorr EEmmeerrggeennccyy RReessppoonnssee iiss ttoo ddiissccuussss aanndd r reessoollvvee iissssuueess ooff ccoommmmoonn ccoonncceerrnn tthhaatt aarree rreellaatteedd ttoo eemmeerrggeennccyy ssiittuuaattiioonnss iinnvvoollvviinngg uuttiilliittiieess.. T Thhiiss iinncclluuddeess eemmeerrggeennccyy ppllaannnniinngg,, rreessppoonnssee iinntteerrooppeerraabbiilliittyy,, aanndd eemmeerrggeennccyy pprreeppaarreeddnneessss.. IItt a alllloowwss tthhee ccoommmmiitttteeee ttoo eexxaammiinnee aarreeaass ddeeaalliinngg wwiitthh eemmeerrggeennccyy ssiittuuaattiioonnss wwhheerree tthheerree mmaayy bbee o oppppoorrttuunniittiieess ffoorr mmuuttuuaall ssuuppppoorrtt aanndd ccoo‐‐oorrddiinnaattiioonn rreessuullttiinngg iinn sshhaarriinngg aanndd//oorr ddeevveellooppiinngg e emmeerrggeennccyy ppllaannnniinngg ssttrraatteeggiieess aanndd mmeetthhooddoollooggiieess tthhaatt ccoonnttiinnuuoouussllyy iimmpprroovvee eemmeerrggeennccyy p prreeppaarreeddnneessss ccaappaabbiilliittyy iinn tthhee uuttiilliittyy ccoommppaanniieess.. T Thhee ccoommmmiitttteeee eexxeeccuutteess aann iinntteeggrraatteedd eexxeerrcciissee eevveerryy yyeeaarr.. FFoorr tthhiiss yyeeaarr’’ss eexxeerrcciissee,, tthhee c coommmmiitttteeee ddeecciiddeedd ttoo ssiimmuullaattee aa llaarrggee‐‐ssccaallee iiccee ssttoorrmm aaffffeeccttiinngg tthhee ssoouutthheerrnn hhaallff ooff MMaanniittoobbaa.. T Thhee QQuueebbeecc iiccee ssttoorrmm ooff 11999988,, llaabbeelleedd ““CCaannaaddaa’’ss WWoorrsstt DDiissaasstteerr””,, wwaass uusseedd aass tthhee mmooddeell.. IInn t thhiiss kkeeyynnoottee pprreesseennttaattiioonn,, yyoouu wwiillll hheeaarr ffrroomm eemmeerrggeennccyy lleeaaddeerrss ffrroomm MMaanniittoobbaa’’ss ffoouurr llaarrggeesstt u uttiilliittiieess oonn hhooww tthheeyy aapppprrooaacchheedd tthhiiss eexxeerrcciissee bbootthh ccoolllleeccttiivveellyy aanndd wwiitthhiinn tthheeiirr oowwnn o orrggaanniizzaattiioonnss..
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Richard
Hollands,
Manitoba
Hydro
Randy
Hull,
City
of
Winnipeg
Brian
Kayes,
City
of
Brandon
Gord
Novoselnik,
MTS
Allstream
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Ambassador
3,
9:00am
Bio
for
Richard
Hollands:
Richard Hollands has been employed at Manitoba Hydro for 35 years. He currently fills the role of Corporate Emergency Response Coordinator. Richard has worked in various departments throughout the company; he has held a number of positions with the Line Maintenance Department, eleven years with live line tools, five of them in Thompson. While working there, he became the Emergency Response coordinator for Northern Region Transmission lines.
Richard has worked on assignments for Manitoba Hydro International in South Africa, Serbia and in 2005 spent two months in Uganda helping the electrical utility prepare to respond to their emergencies.
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Randy Hull presently holds the position of Emergency Preparedness Coordinator for the City of Winnipeg (1999 to present). Randy is in his 33rd year of employment with the City of Winnipeg.
Randy has Bachelor of Physical Education, with a major in Recreation Studies, from the University of Manitoba. He has completed all the courses offered by the Canadian Emergency Management College, and those coordinated by Manitoba Emergency Measures Organization (MEMO). Randy is a member of the International Association of Emergency Managers: the Chairperson for the Disaster Management Conference 2009 and has been on the planning committee since 2001; Licensed Media Relations specialist with Barry McLoughlin Associates Inc.; and a National level Volleyball Official with Volleyball Canada.
DISASTER RECOVERY INFORMATION EXCHANGE
CENTRAL CHAPTER
Bio
for
Brian
Kayes:
Brian Kayes began his career in occupational health and safety and emergency planning in the health sector in 1988. He joined the City of Brandon in 1995 and is presently the Director of Emergency Management.
Brian has a certificate in Occupational Health & Safety from the University of Manitoba, a Bachelor of Arts from Brandon University, a Master of Rural Development degree from Brandon University and is an Associate Business Continuity Professional. He is also a sessional professor at Brandon University. Brian believes everyone has a role to play in creating organizations that operate effectively and safely.
Bio
for
Gord
Novoselnik:
Gord Novoselnik is a Certified Business Continuity Planner (CBCP) and currently holds the position of Corporate Emergency Planner with the national telecommunications provider, MTS Allstream. Gord has been with MTS Allstream since 2004 and is responsible for operating the many facets of MTS Allstream’s emergency management program. Gord is a Certified Risk Manager with RIMS and represents his organization on provincial and federal emergency associations and committees, including Canadian Telecommunications Emergency Preparedness Association (CTEPA) and the Manitoba Inter‐Utility Committee for Emergency Response. Gord volunteers his time to the Manitoba chapter of Disaster Recovery Information Exchange. He holds an honours degree in Commerce from the University of Manitoba and has a 10+ year prior background in IT process management and is ITIL certified through itSMF.
When not focused on emergency management, Gord’s time is dedicated to his wife, two kids, three dogs, five cats and two horses. When he can find time, he likes to run, cycle, x‐country ski and target his favorite fish species on a variety of lakes and rivers in Manitoba and north‐western Ontario.
DISASTER RECOVERY INFORMATION EXCHANGE
CENTRAL CHAPTER
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D Deeaalliinngg wwiitthh ddiissaasstteerr rreeccoovveerryy mmaatttteerrss iinn aa pprriivvaaccyy sseennssiittiivvee ‐‐ aanndd lleeggaall ‐‐ mmaannnneerr ccaann bbee aa ffoorrmmiiddaabbllee cchhaalllleennggee.. CCaann iitt bbee d doonnee?? TThhiiss jjooiinntt pprreesseennttaattiioonn wwiillll ssuurrvveeyy tthhee ffoolllloowwiinngg:: ‐ ‐ PPrriivvaaccyy 110011 ‐ ‐ DDeeaalliinngg wwiitthh ccoonnsseenntt iissssuueess iinn tthhee rreeaall wwoorrlldd ‐ ‐ AAddddrreessssiinngg rreetteennttiioonn//ddeessttrruuccttiioonn rreeqquuiirreemmeennttss ‐ ‐ DDeevveellooppiinngg pprriivvaaccyy bbrreeaacchh nnoottiiffiiccaattiioonn ffrraammeewwoorrkkss
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Ambassador
3,
10:30
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Ms. Ella West is Director, Customer Certification and Enterprise Risk Management and the Privacy Officer for MTS Allstream. She has been with MTS Allstream, since March 2001. She is responsible for defining, deploying & managing the Customer Certification program. Since joining MTS Allstream in 2001, she has worked with a wide variety of quality initiatives including developing a Balanced Scorecard and Customer Driven Enterprise Process Model. Prior to joining Allstream, Ms. West was Operations Leader and Quality Leader for APW (Allied Power) Milton operation, producing ATM machines for the Banking industry. Ms West also gained experience in Process and Software Management in the Computer Industry in the 11 years spent at
Westinghouse Canada as Quality Manager for the Defence Industry Arm.
Ms. West has been a volunteer with the Canadian Red Cross for 30 years; sits on the National Board of Governors and the Ontario Zone Council, Ella is a Master Instructor Trainer for Canadian Red Cross Disaster Management and is an active member of the Disaster Response Team. She has deployed in Disaster Management as Team Leader and Operations Leader in Canada, United States and Sri Lanka. Ella has also recently deployed with Save the Children to Myanmar for the creation of a learning program dealing with Humanitarian Law and Principles and Disaster Management.
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Brian T. D. Bowman practices as a business lawyer with a specialization in privacy, access to information, online reputation management, intellectual property and technology matters. Brian is a nationally recognized leader in privacy and access to information law, and is a frequent speaker, media commentator and author. He writes a professional blog at brianbowman.ca, which provides practical assistance to Canadian businesses so they can better deal with issues related to privacy, access to information and other cutting edge legal issues.
He is a Past Chair of the Canadian Bar Association’s National Privacy and Access Law Section, a member of the International Association of Privacy Professionals and has been
acknowledged by the Canadian Privacy Law Review as one of Canada’s "leading privacy law authorities". Brian founded and Chairs the Privacy Forum ‐ an innovative legal service that provides organizations from across Canada with ongoing privacy law compliance assistance.
DISASTER RECOVERY INFORMATION EXCHANGE
CENTRAL CHAPTER
He is involved in numerous volunteer efforts including serving as Director to the Winnipeg Chamber of Commerce, Member on the Certified General Accountants of Manitoba's Board of Governors, Director and Past‐President of the University of Manitoba’s Alumni Association, Province President (Manitoba, Saskatchewan) for the International Ethics Association, Phi Delta Phi and advisory council member to the eureka project ‐ Smartpark’s Incubator (Smartpark Research and Technology Park at the University of Manitoba)
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B BiiooffoorrVViittooMMaannggiiaallaarrddii::As Director, Corporate Emergency Management for MTS Allstream (a $1 billion telecom service provider), Vito Mangialardi is responsible for the organization’s business continuity management program which includes process and infrastructure recovery planning, as well as crisis management (response and recover protocols)
Vito is a certified Business Continuity Professional (CBCP) and Member of the Project Management Institute (PMI) with over 13 years direct experience. He also functions as a senior consultant in the area of Business Continuity and Emergency Management for valued MTS Allstream clients.
With a career spanning more than 25 years, prior to joining MTS Allstream Vito held a variety of public and private sector roles in the Environmental, Automotive, Transportation, and Electric Power Generation industries delivering Technology, Facilities and Operations support, which also included addressing operational business continuity initiatives.
DISASTER RECOVERY INFORMATION EXCHANGE
CENTRAL CHAPTER
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Standards for business continuity have been evolving over the past few years and new standards are continuing to
emerge. There are various standards, regulations and guidelines related to various aspects of business continuity
management. This presentation will discuss the importance of standards to the business continuity profession and the
value of compliance assessments and certification.
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Mary Genyk is the President of MDG Crisis Management Consulting Inc., an independent consultancy based in Manitoba, offering government and private sector clients with comprehensive crisis management solutions based upon industry best practices in emergency and business continuity management.
Mary has more than 15 years of extensive crisis management experience including emergency management and business continuity program development, implementation and evaluation. In addition, Mary has many more years of related business management experience.
Mary is a Certified Business Continuity Professional (CBCP) certified by the Disaster Recovery Institute. She has been a Director for DRI CANADA since 2006 and is currently serving a President of DRI CANADA.
Mary continues to remain actively involved in the business continuity industry. She participates on the Technical Team that developed the CSA Z1600 Canadian Standard for Emergency Management and Business Continuity. She is a founding member and past executive of the DRIE Central Chapter and has held positions on a number of emergency planning committees including national industry associations, provincial and federal governments and other organizations.
DISASTER RECOVERY INFORMATION EXCHANGE
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Cameron Buchanan joined the Public Service in 2003 after a 27 year career with the Canadian Army. He is the Regional Director with Public Safety Canada in the Emergency Management and National Security Branch at the Regional office in Winnipeg Manitoba.
He has certification to operate in an emergency operations centre as well as in a unified command scenario within the region. He has completed the FEMA sponsored Exercise Design course and assists in the production and delivery of emergency response exercises. In an emergency he acts as the Federal Liaison Officer representing the Government of Canada to the province and as a coordinating department representative under the Federal Emergency Response Plan (FERP). He is responsible for the activation of the federal coordination centre and chairs various federal emergency committees that would be involved in a large scale emergency.
Cameron manages several programs regionally including the Joint Emergency Preparedness Program (JEPP); the Govt of Canada Disaster Financial Assistance Arrangements (DFAA); the Regional Operational Reserve (ROR) program; the Urban Search and Rescue (HUSAR) initiative; and the Chemical Biological Radiological, Nuclear, Explosive (CBRN‐E) program. He is an active member of several provincial committees and an active member of the interagency emergency
preparedness committee (IEPC). He also works federally with the Federal Coordination Group (FCG) and is a member of the Manitoba Federal Council and the executive committee of Federal Council.
Lieutenant‐Colonel Buchanan is a member of Canada’s Army Reserves. He is the former Commanding Officer of the Queen’s Own Cameron Highlanders of Canada. He is presently serving on staff in Land Forces Western Area Reserve Professional Development cell working on collective training activities for Reserve units. He participates actively in the community serving in a leadership capacity at his local church and the Winnipeg School Resource Officer program. Cameron has been married for 31 years to Valerie and has an 19 year old son, Arthur.
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I Inn aannyy eemmeerrggeennccyy rreessppoonnssee,, ffaasstt aanndd eeffffeeccttiivvee nnoottiiffiiccaattiioonn iiss kkeeyy.. MMaanniittoobbaa HHeeaalltthh hhaass iimmpplleemmeenntteedd aa wweebb‐‐bbaasseedd mmaassss n noottiiffiiccaattiioonn ssyysstteemm wwhhiicchh hhaass tthhee aabbiilliittyy ffoorr iimmmmeeddiiaattee ccoommmmuunniiccaattiioonn iinn aann aarrrraayy ooff tteexxtt aanndd ttaallkk mmeetthhooddss.. IInn aaddddiittiioonn,, iitt a alllloowwss ffoorr tthhee eeaassyy ccrreeaattiioonn aanndd ddiissttrriibbuuttiioonn ooff ssiittuuaattiioonn rreeppoorrttss,, wwhhiicchh ccoonnttrriibbuuttee vvaassttllyy ttoo aa ssuucccceessssffuull hhaazzaarrdd eevveenntt r reessppoonnssee.. TThhee pprreesseennttaattiioonn wwiillll ddiissccuussss mmaassss ccoommmmuunniiccaattiioonn ssyysstteemmss aanndd tteecchhnniiqquueess wwhhiillee oouuttlliinniinngg,, ssppeecciiffiiccaallllyy,, M Maanniittoobbaa HHeeaalltthh''ss ccuurrrreenntt ssyysstteemm aalloonngg wwiitthh aa ddeemmoonnssttrraattiioonn ooff hhooww iitt iiss uusseedd..
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1:00
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Lisa Gilmour has a degree in Applied Disaster and Emergency Studies from Brandon University and a degree in Political Studies from University of Manitoba in addition to a background in Business Administration. Currently employed as a Disaster Management Specialist at Manitoba Health's Office of Disaster Management (ODM), she has helped coordinate numerous responses to large‐scale emergencies affecting the health sector, most recently the 2010 summer forest fires in Northern Manitoba. Some of her current projects with Manitoba Health include the Provincial Health Hazard Risk and Vulnerability Assessment, the health‐sector mass notification system, ODM project management and intelligence and surveillance of health threats. Lisa's research interests include volcanic hazards, the relationship between politics and disaster and the dynamics of physical risks and hazards.
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DISASTER RECOVERY INFORMATION EXCHANGE
CENTRAL CHAPTER
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Membership
Membership Renewal or New Member Registration
for 2010/2011 $50 Membership includes free attendance to the 2010 conference and three luncheon speaker sessions (with lunch provided) over the next year as well as select email distributions of disaster recovery and business continuity information during the year. Workshop, November 4th, 2010
2009/2010 DRIE Central Member $50
Winnipeg Chamber of Commerce Member $65
Student $15 Non‐Member $75 Workshop fees include continental breakfast, coffee breaks, buffet lunch and all session materials. Refunds will not be provided, however registrations are transferable. Conference, November 5th, 2010
2009/2010 DRIE Central Member No charge
Student $15 Non‐Member $75 Conference fees include full breakfast, coffee breaks, buffet lunch and all session materials. Refunds will not be provided, however registrations are transferable. Fee examples: Membership Renewal $50 Conference $0 Workshop $50 If you are renewing your membership, attending the conference and workshop. Total $100 New Membership $50 Conference $75 Workshop $75
If you are signing up to be a new member and attending
the conference and workshop.
Total $200
Conference $75
Workshop $75
If you do not wish to be a member but sign up to attend the conference and workshop.
Total $150
Conference $15
Workshop $15
If you are a student attending the conference and
workshop.
Total $30
DISASTER RECOVERY INFORMATION EXCHANGE
CENTRAL CHAPTER
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Online Registration
For online registration and payment options please click on the following links or copy and paste this link into the address line of your internet browser.
To sign up for the Conference, go to:
http://driecentral.org/current.html
Note: DRIE Central membership link for 2010/2011 membership registration will be available November 6th, 2010
Payment Options Cheque or Visa & MasterCard (via the online registration only) Registration Questions? Please contact: Joe Krupnik [email protected]
Note You are not fully registered until your payment has been received!
Hotel
Reservations and information
Canad
Inns
Polo
Park
1405
St
Matthews
West
Telephone:
(204)
775
‐
8791
http://www.canadinns.com