Essex Shared Services
‘managing your financial processes……
so you can concentrate on education’
Who we are______________________________________
Essex Shared Services are specialists in the provision of web-based, intuitive and interactive payroll management services with particular expertise in the field of real-time system access to schools payroll data. Over 530 Essex Schools are now benefiting from a standard service delivery that is comprehensive and cost effective.
In fact, our specialist team has a long-established reputation of providing professional, customer oriented support to all Essex County Council frontline directorates, as well as other Essex based organisations. We pay in excess of 48,000 employees per month across multiple employment types using world class technology, including full disaster recovery functionality and compliance with the very latest security standards.
‘Wow, what a relief... it's not often that anyone offers to lift burdens from us these days… A huge, huge THANK YOU.’ ‘It has been an
exemplary transition process… I am grateful for all that team has done.’
Steve Hogan, Coopers Company Heather Baines, St Osyth’s, Clacton
and Coburn School, Havering
‘The main reason for our return to the ECC Payroll Service is the pension information etc that we as a school now have to complete, which is often tedious and time consuming. So from these perspectives I am looking forward to return to the LA fold’
Payroll Management___________________________
What you can expect from us
Included within our price per pay advance, schools can expect all the following as part of our standard service delivery:
Online, real-time system access for updating and reviewing payroll data
Fully automated occupational and statutory scheme calculations
Payments to all third party providers, including court orders
Secure portal for delivery of confidential payroll reports
Fully automated pay award processing
A comprehensive suite of tried and trusted payroll and costing reports
Free transfer processing if changing to academy status
A comprehensive suite of spreadsheet format reports enabling you to perform detailed analysis or to import data into other systems
Automation of annual increments
Annual Service Returns for teacher pensions
Annual LGPS contribution return
Monthly employee change reports to the Teachers’ Pension Agency and Local Government Pension scheme
Unlimited access to the dedicated customer support helpdesk
Supported P35 year-end submissions to HMRC.
Automatic calculation of retrospective adjustments
Different interface outputs available
Superior customer service
complete customer service support already in place
a clear understanding of your business, its issues and complexities
subject matter experts
continuous interrogation of our performance to improve our offering and your customer experience
statutory reporting and legislative change implementation
proven track record of customer satisfaction; existing Essex schools are choosing us in preference to other providers and some that have previously left us have subsequently returned
Value for money
cost effectiveness associated with a large not-for-profit organisation offering economies of scale
fully inclusive price for a comprehensive service with no hidden extras in comparison to other providers who often charge extra for just
standard services
the critical mass to accommodate peaks in activity in one of the country’s top five largest local authorities
Performance
world-class, practices and approaches
best-of-breed technologies, business processes and management techniques
access to staff with specialist skills and state-of-the-art information systems
Service level agreements tailored to your service needs
Regular Performance reporting and review
Don’t just take our word for it
A survey of our customers within schools revealed that:
90% agreed or strongly agreed that the service had met or exceeded expectations
95% thought they took ownership of the telephone enquiries and dealt with them professionally
Over 95% of customers agreed payroll guidance provides all the information they need.
Over 75% of queries are resolved on 1st response.
Over 98% of customers agreed our payroll staff are polite and courteous.a consultative approach to service improvement.
Our effective e-solutions:
Efficient and easy to use, scalable solution combining exceptional quality and flexibility
Web based, intuitive and interactive payroll entry screens with significant self help functionality
An online, real-time system access to your schools payroll data.
Built to auditing standard SAS70
Real-time validation and updating of payroll for instant assurance of transaction acceptance
Drop-down selection boxes for all ‘key’ data fields to prevent creation of invalid entries
Built-in approvals process with flexibility for how you want to maintain separation of duties
‘Before and after’ review page for fast identification of proposed changes
‘Save for later’ feature for part-completion of a transaction to return to later
overall reduction of carbon footprint, though online access, working from home capability and reduced paper usage
Our Prices
One off implementation fee of £350
Fully inclusive charge based on the unit price per payslip
Charge is inclusive of P60 provision
Fixed unit price for two years when joining
Changes will occur only when the number of annual Pay advices fluctuates by + or - 5% from the agreed annual base line figure
Example annual charge/ready reckoner
Example number of pay advice
Unit price
(fixed for 2 years Annual charge
(12 months)
Primary 50 £3.35 £2,010
Secondary 250 £3.35 £10,050
To learn more about any aspect of our services:
By email:
[email protected] By telephone:
