M.D. Anderson IS Technology Standards

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M.D. Anderson IS Technology Standards

This document presents current hardware and software standards defined at M.D. Anderson, and lists some products that are currently prohibited from use at the institution. To be added to this list, any hardware or software items or types must first be evaluated and certified by the Integrated Desktop Services Technology Architecture Team.

For more information about information systems technology standards, contact the Office of the CIO at 713-745-7960.

Contents

Standard desktop computer software ... 2

Workstation management tools... 4

Preferred software... 4

Standard personal-computer hardware ... 5

Standard network/server software... 6

Standard network/server hardware ... 7

Web standards... 7

Database standards... 8

Pager systems... 8

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Standard desktop computer software

Windows Macintosh

desktop operating system • Microsoft Windows 2000 Service Pack 4 • Microsoft Windows XP Service Pack 2 Macintosh OS X, versions: • 10.2 • 10.3 (Panther)

• 10.4 (Tiger) (on G5 only)

Note: Support for Macs with Intel processors is expected to begin in Sept. 2006.

antivirus software Trend Micro OfficeScan Corporate Edition version 7.3, Engine 8.000.1001

McAfee Virex 7.7

4INFO Helper (displays system and network information often needed during support calls)

4INFO Helper 1.06 4INFO Helper 1.02

email/calendar/database-collaboration software client

Lotus Notes R5, versions 5.0.11 and 5.0.13

Lotus Notes R6, versions 6.0.x and 6.5

web browser Microsoft Internet Explorer

6.0.2800 Service Pack 1, including:

• ClinicStation 2.9 Build 3353 • Macromedia Flash Player

8.0.22.0

• Macromedia Shockwave Player 10.0.1.11

• Apple Safari 2.0.3, Build 417.8

• Mozilla Firefox 1.0.1

Both Safari and Firefox include: • Macromedia Flash Player • Macromedia Shockwave

Player

• Apple QuickTime • Windows Media Player. PDF reader/printer Adobe Acrobat Reader 7.x Adobe Acrobat Reader 7.x network operating system

client

Novell Client 4.90 SP2, ACU 7.0

Prosoft NetWare Client: • Panther (OS 10.3): version

1.2.3

• Tiger (OS 10.4): version 1.3.2

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office productivity tools • for Windows 2000:

Microsoft Office 2000 SR1 Service Pack 3, including: o Word

o Excel o PowerPoint o Access

• For Windows XP: Microsoft Office 2003 Professional Service Pack 2, including: o Word o Excel o PowerPoint o Access o Publisher o InfoPath

Note: Microsoft Visio 2003 is preferred software; see next section.

• Microsoft Office X or Office 2004, including: o Word o Excel o PowerPoint o Entourage (email, project/personal-information management tools) • OmniGraffle 4.1.1 (flowcharting tool) • OmniOutliner 3.0.1

Note: Office 2004 is required for OS X 10.4 (Tiger).

data compression NA StuffIt 10.0

terminal emulation • University of Massachusetts QWS3270

• NetManage OnNet • PDMS

Brown University tn3270 X

MDA-TV video streaming IP/TV 3.4.20.0 Mac TV 1.3.2

remote desktop connection, cross-platform access

Citrix ICA Web Client 6.30.1050.0

Citrix 7.0

DWF design viewer Autodesk DWF Viewer 6.0 NA

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Workstation management tools

• patch management • software delivery

• Altiris Client Management Suite 6.x

• Novell ZENworks 7

• Altiris Client Management Suite 6.x

• FileWave 2.0.2 software and hardware

inventory and reporting

Altiris Service & Asset Management Suite 6.x

Altiris Service & Asset Management Suite 6.x remote control Altiris Carbon Copy Solution

6.x

Netopia Timbuktu 8.5

Note: Use of ZENworks and FileWave is being phased out as Altiris is implemented.

Preferred software

Preferred software consists of applications not included in the standard-software list above, but identified as useful for particular business-related purposes.

image editing Adobe Photoshop CS2 Adobe Photoshop CS2

cross-platform document creation

Adobe Acrobat Professional 7 Adobe Acrobat Professional 7 database development FileMaker Pro 7

Note: The following are being tested and will become available as preferred software in summer 2006.

• FileMaker Pro 8

• FileMaker Pro 8 Advanced • FileMaker Server 8

• FileMaker Server 8 Advanced

• FileMaker Pro 7 Developer • FileMaker Pro 8 Advanced • FileMaker Server 8

• FileMaker Server 8 Advanced

desktop publishing, print layout

• Adobe InDesign CS2 • Adobe PageMaker 7

• Adobe InDesign CS2 • Adobe PageMaker 7.1

graphic design • Adobe Illustrator CS2

• CorelDraw Graphics Suite 11

• Adobe Illustrator CS2 • CorelDraw Graphics Suite

11 Internet/networking tools • Adobe GoLive CS2

• Microsoft FrontPage 2003 Adobe GoLive CS2 off-site/remote access • Nortel VPN Client

• Fiberlink Global Remote

Nortel/Netlock-Technologies Contivity VPN client 3.3 Lotus Notes solution for

mobile devices

CommonTime mNotes 4.0 or higher

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OS emulation NA Microsoft Virtual PC 7 (on G5 only)

productivity suite WordPerfect Office 11 NA

flowcharting Microsoft Visio 2003 NA (Omnigraffle 4.1.1 is

standard software for Macintosh and is on the standard image) project management Microsoft Project 2003 NA (Microsoft Entourage,

which is standard software for Macintosh and is on the standard image, includes some project-management

functionality)

research tools • Thomson ResearchSoft

EndNote X

• Thomson ResearchSoft Reference Manager 10

Thomson ResearchSoft EndNote X

science/research software DNAStar LaserGene 5 DNAStar LaserGene 6, 7

statistical tools • SPSS 12

• SPSS Data Entry Builder 4 • SPSS Data Entry Station 4 • SPSS SamplePower 2 • StatSoft Statistica 6.1

• SPSS 11.4

• StatSoft Statistica 4.1

system utilities NA NA

fax management Symantec WinFax Pro 10 NA

Standard personal-computer hardware

Note: The IS Division recognizes that the PC hardware standards listed below are inadequate for certain users' computing requirements. Examples include users who run AutoCAD, use video-editing software, or require a workstation with exceptionally high multitasking capability. Dell's "Precision" line of workstations

(http://www.dell.com/content/products/compare.aspx/precn?c=us&cs=555&l=en&s=biz) is

designed to meet the needs of such users. The Integrated Desktop Services Technology Architecture team will work with customers who require above-standard levels of computing power and features, to select the model(s) that will meet their needs.

desktop computers • Windows:

o minimum: 1.8-GHz processor, 1 GB RAM

o advanced-needs users: 3.0-GHz processor, 2 GB RAM • Macintosh: G5 with dual processors and minimum 1 GB RAM

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notebook computers • Windows: Pentium M processor, minimum 1 GB RAM • Macintosh:

o Powerbook G4 with minimum 1 GB RAM o iBook with minimum 1 GB RAM

tablets • tablet:

o HP Compaq tc4200 o Toshiba Portege M205 • slate: Fujitsu ST5000 series PC access control RF IDeas Proximity devices

monitors • Windows: 17" LCD

• Macintosh: 17" LCD with DVI cable personal printers HP LaserJet 1320

scanners HP 9100 and 9200

handheld computers any unit running Palm OS or Windows CE

LCD projectors HP V6210

Standard network/server software

network operating systems • Mac OS X Server • Windows 2003 Server • Novell NetWare 6.5

network protocols • TCP/IP

• LDAP • Leap

directory services Novell eDirectory, Microsoft ADS

antivirus software Trend Micro ServerProtect, Normal Server 5.58 Build 1153 • Windows: Engine 8

• NetWare: Engine 8.1

patch management Altiris Server Management Suite 6.x software and hardware

inventory and reporting

BindView NETinventory

email/calendar/database-collaboration software

• Windows: Lotus Domino 5.011, 5.013 • Macintosh: Lotus Domino 6.02

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Standard network/server hardware

network printers all HP LaserJets

servers please refer to:

http://inside.mdanderson.org/departments/datacenterops/pdf/dcops serverhwstandards.pdf

switches Cisco Catalyst 2900, 4500, and 6500 series

routers Cisco 2500, 2600, 7200 series

wireless LAN any wireless card that supports Leap (Cisco is preferred)

Web standards

Web server software • Microsoft IIS

• Oracle 9iAS, 10gAS • SunONE Java Web Server • Apache

• Macromedia JRUN

• Macromedia ColdFusion Server (MX and 7) Web development structure • J2EE

• XML • ASP • .Net • Macromedia ColdFusion • Web Services • WebObjects

• cascading style sheets Web development languages • Java • Javascript • Visual Basic • Macromedia ColdFusion

• Perl (server application support background processing) • C++ (support selected external application interfaces) • PHP

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Web content development • Visual Studio • Jdeveloper • Macromedia Dreamweaver MX (2004) • Xcode • Eclipse • BBEdit

Web content management Macromedia Spectra

Database standards

relational database • Oracle 9i, 10gR2

• Microsoft SQL Server 2000, 2005 multidimensional database none

database query/reporting tools

Crystal Reports business intelligence tools none

Pager systems

Arch Communications paging systems and devices. Devices include: • Arch Elite Text message pager

• Arch Motorola T900 two-way pager (with appropriate justification) • Arch Motorola Timeport (with appropriate justification)

Products prohibited from use

Use of the products and product categories listed below is prohibited at the institution due to potential risks to the computing environment. It is important to note that this list is not complete; the Information Services division identifies such products on an ongoing basis. For more

information on prohibited IS technology products, contact the Information Security department at 713-745-9000.

• Peer-to-peer file sharing tools, such as Napster, BearShare, Kazaa, Morpheus, GoToMyPC, Gnutella, etc.

• “Sniffer” tools (except by the Network Services department)

• Hardware/software tools used to obtain unauthorized access to any application, database, server, etc.

• Security tools purchased by a department that have not been reviewed by Information Security for acceptability prior to purchase and/or installation