Sun Virtual Desktop Infrastructure solutions solving common desktop. problems. Sun Virtualization Solutions

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Sun Virtualization Solutions

Christopher Saul

Sales Manager, Desktop Virtualisation SEE Software Practice

Sun Microsystems, Inc.

Sun Virtual Desktop

Infrastructure solutions

-solving common desktop

problems

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Agenda

• The problems you face

• The components Sun uses to solve these problems

• How an example customer might use this approach

for their desktops

• Some current projects

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Mac OS X

What is a Desktop?

Your desktop isn’t a device, it’s where you get work done

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Sun Confidential: Partners and Customers NDA/CDA only

Common desktop IT problems

• PCs are cheap to buy, expensive to maintain

• Managing Windows PC desktop security is hard

• The typical 3 year upgrade cycle is intrusive, costly & tedious to manage

• Software deployment to a large number of PCs is costly and complex

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Common desktop IT problems

• Remote application access is complex

• Web enabling applications can be complex and expensive

• Using Citrix to deliver applications in a thin client manner is costly, annoying

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Sun solution components

• A combination of these solutions

> _{Sun Ray Virtual Display Clients (thin clients)}

> _{Sun Secure Global Desktop}

> _VMware

> _{Your existing and future desktop operating systems and}

applications

• Providing

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VMware

• VMware solves the following problems

> _{Server and desktop consolidation}

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How VMware works

After Virtualization:

• Break dependencies between OS

and hardware

• Manage OS and application as

single unit by encapsulating them into VMs

• Strong fault and security isolation

• VM's are hardware-independent:

they can be provisioned anywhere

Before Virtualization:

• Single OS image per machine

• Software and hardware tightly coupled

• Running multiple applications on same machine often creates conflict

• Under utilized resources

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Getting From Here...Server Sprawl

Development servers Test servers Production servers

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From hundreds of scattered servers --> to a handful Virtualized servers Production servers Test servers development servers Infrastructure servers • More managable • More energy efficient • More space efficient • Legacy OS and apps protected To Here..Server Consolidation

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Three Key Properties of

Virtualization

Partitioning

• Run multiple operating systems on one physical machine

• Fully utilize server resources • Support high availability as

shared data is cluster-ready for failover and redundancy

Encapsulation

• Encapsulate the entire state of the virtual machine in hardware-independent files • Save the virtual machine state

as a snapshot in time

• Re-use or transfer whole virtual machines with a simple file copy

Isolation

• Isolate faults and security at the hardware level

• Dynamically control CPU, memory, disk and network resources per virtual

machine

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Sun Ray technology

• Keep VMware in mind – we will now cover how Sun

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Sun Confidential: Partners and Customers NDA/CDA only Choice Security Manageability Reliability Mobility Value

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Sun Ray

• Remove the costs associated with running a traditional

PC based desktop

• Deliver Windows apps as securely and cost effectively as

possible

• Deliver Windows apps as securely and cost effectively as

possible

• Access any application – Windows, Unix, Mainframe via

Sun & third party tools

• Zero management desktop device

• Total security

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Display over IP – Just like a TV

The Network Delivery Continuum All apps on network

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● Full Screen Windows

Desktop

● Two-factor smart card

authentication to Windows

● Remote control of

Windows session

● Hot Desk Windows from

Sun Ray device to device

● Great Windows RDP

Performance

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Sun Ray Client

Windows Desktop Delivery

Sun Ray Software

Smartcard Infrastructu re Identity Infrastructure Sun Ray Client Sun Ray Client Sun Ray Client Sun Ray Client Windows 2003 RDP RDP Windows 2000

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No local data (corporate, intellectual property protection)

No viruses, spyware, worms Smart card enabled for 2-factor

authentication

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Embedded OS viruses

Windows CE

viruses1 Windows XPe viruses

2

1 http://news.zdnet.com/2100-1009_22-5273168.html

2

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Centrally-deployed applications No local install, updates, or patches

No local OS management No local memory upgrades

Plug-and-go clients

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Sun Ray Client Management Advantage

PC WinCE, WinXPe, embedded Linux “thin” client Sun Ray Client

Local hardware, OS, and application configurations = Complexity and Cost

Memory CPU Hard Drive Local Applications Local Operating System Memory CPU Local Applications Local Operating System Nothing to Manage

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Unique Hot Desk Architecture Secure LAN and WAN mobility

Global Access

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Sun Confidential: Partners and Customers NDA/CDA only Session

Manager

Hot-Desking: Right-Where-You-Left-Off

Desktop Mobility

Sun Ray Client #2 Sun Ray Client #1

Password

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Sun Confidential: Partners and Customers NDA/CDA only Session Manager Session Manager

Hot-Desking: Right-Where-You-Left-Off

Desktop Mobility

Sun Ray Client #2

Sun Ray Client #1 Sun Ray Client #1

Sun Ray Client #2

Password

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Uptime

Windows Server

Redundancy for Applications and Desktop sessions

If machines are unavailable, others are selected

Multiple servers joined in an fail-over group

share information Windows

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Secure Global Desktop

• Keep VMware and Sun Ray in mind – we will now cover

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Sun Secure Global Desktop

• Formerly known as Tarantella

• Access any application from many devices

• Easily give the right application to the right user

• Easily web-enable legacy applications

• Secure remote access for employees

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Network Delivered Desktop

The complete desktop environment runs on the network

SAP on Mainframe MS Word on Windows 2000 MS Excel on Windows 2003 Mozilla Firefox on Solaris OS 3270 Application

The Network Delivery Continuum

All apps on network

Java™ DS Desktop (delivered via Network)

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Applications

Run Here VirtualizedDisplay DisplayClient

Apps Access Clients

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Apps Access Clients

Windows 2003 UNIX Mainframe/ AS/400 Windows XP Mobile Solaris OS Linux Windows 2000

Solution – Application Publishing

Sun™ Secure Global Desktop

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Access Virtually Any Application

• Any supported client device

can access applications on:

> _Windows

> _Solaris

> Linux and other UNIX

> _Mainframe > _AS/400

• Run multiple applications from

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VMware and Desktops

• VMware allows us to deliver a full Windows XP

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The only way to do Windows with Sun

Ray, up until now

Sun Ray Software

Windows 2003 Windows Terminal

Services RDP ICA

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The only way to do Windows with SGD,

up until now

Secure Global Desktop Software Software Windows 2003 Terminal Services _RDP RDP Windows 2000 Terminal Services

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Why we care a little bit - Sun Ray

Sun Ray Software Solaris/Linux

&

Windows all on one box thanks to VMware

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Why we care a little bit – SGD

SGD on Solaris Solaris/Linux

&

Windows all on one box thanks to VMware

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What this means...

We can now deliver Windows XP Pro

RDP connection to XP Pro delivers the desktop

Solaris Sun Ray Software Win XP Win XP Win XP VMware server

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...add SGD into the mix

We can now deliver Windows XP anywhere!

Solaris or Linux Sun Ray Software Solaris or Linux with SGD Win XP Win XP Win XP VMware server

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Separate servers for SGD and Sun Ray

if you like

We can now deliver Windows XP anywhere!

Win XP

Win XP Win XP

Sun Ray server

SGD server

RDP

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VDI with Sun Virtual Display Technology x86/x64-Based Server VMware Infrastructure 3 UNIX ® Mainframe/ AS/400 RDP X11 ALP ALP RDP SWC AIP SSL/AIP SSL/AIP 3270/ 5250 Internet

Sun Ray™ Server Sun™ Secure Global Desktop Software

Solaris™ 10 OS

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What this means - VDI

• We can deliver a real XP desktop

• No worries and fiddling with apps that don't work with Citrix or Windows Terminal Services

• We can re-visit customers who liked Sun Ray or SGD

but couldn't use Terminal Services

• Re-visit customers who are thinking of migrating to TS

or Citrix but are concerned about the effort

• Users get what they are used to

• Sun Ray can be used where a Sun Ray's right

• SGD can be used for remote access or users who

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Vista migration

• We support accessing Vista

• Imagine a Vista upgrade – no need to reinstall or buy

new PCs, simply direct users from one VM to another

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Business and Operational Benefits

● Solution results in faster provisioning, yields faster development cycles and faster time-to-market

● Apply the rigors of your data center to your desktop environment

Minimize Management & Support Costs

Provide Secure & Compliant Access Ensure Compliant Access to Desktop OS and VMs

Protect IP &

Customer Data from Compromise

● Take advantage of developer or technical talent, securely – regardless of location

● Position data centers, including desktop images, in safe regions ● Easily control which users have access to which applications

● Legally compliant RDP licensing to deliver applications from a networked desktop OS

● Gain access from anywhere – without rebuilding a desktop

● Instantly move VM images to a new server, new location during disaster or pandemic

● A backed-up encapsulated file runs your whole environment

Deploy VDI; receive Immediate DR

Solution

● Remove all footprint from the end-user device – gain control ● Determine who can copy, paste, print

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VDI: Sample Use Cases

Desktop Consolidation

Consolidate, standardize and centrally manage desktops distributed across the enterprise within corporate data centers.

Outsourcing/Offshoring

Secure corporate assets within your own data centers while providing

controlled access to external workers.

Alternative Workspaces

Ensure alternative, remote access to complete desktop environments

and resources.

Disaster Recovery

Provide desktop continuity by redirecting user access to alternate desktop infrastructure, while helping to recover desktops and data

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Up to 76% ROI vs. other desktop solutions(1)

Focus IT dollars on new services, not maintenance

Value

(1) Based on Forrester Research, Inc TEI study of Deploying Sun Ray Thin Clients (March 2004)

http://wwws.sun.com/sunray/whitepapers/SunRay_Final_040504.pdf

Deliver World's Best Infrastructure & Remote

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Deploy in days, not months Focus IT dollars on new services,

not maintenance

Return on Infrastructure

Deliver World's Best Infrastructure & Remote

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Are you screwing your nose up?

• Thinking noone would buy this?

• I was sceptical at first too...

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Call centres

• Zero management Sun Ray on the desk

• Sun Ray server layer

• VMware images – deploy desktops instantly, expand

instantly, manage easily

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Education labs, developers

• VMware images – reboot servers and desktops on any

platforms, as you wish

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Government

• Unrivalled security

• Never change the desktop device

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Bank branches

• VMware images – reboot servers and desktops on any

platforms, as you wish

• Deploy and manage bank branches, easily, centrally,

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Almost any customer

• Never change the desktop device

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Why Sun?

• Anyone who can run an RDP connection can connect

to a virtualised desktop, but...

• Only Sun provide total solution, from remote access

with SGD to zero management desktop client, to great server platform

• Excellent VMware relationship – see the recent

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A selection of example customers

• Telco, Ghana – 100 seat VDI call centre

• Regional Bank – 4,000 SGD seats

• Verizon, USA – 7,000 seats in call centre

• Cinci Bell – 700, initial deployment

• Several telcos – TBSOL monitoring with SGD

• Saudi telco – 1,400 seats across shops

• Y-GSM, Yemen – 400 VDI seats, call centre, shops,

general officce

• Ongoing telco projects – several thousand seats

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Current projects 1

• 1,000 seats in Africa

• Customer has mix of PCs and some Citrix

• Wants to move away from desktop management

hassles but keep XP

• PoC with Sun Rays and VMware

• Close to closing initial deployment

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Current projects 2

• 300 seats, large Gulf university

• Wanted to move away from desktop management

hassles but keep XP

• Sun Rays provide 'campus access'

• SGD provides remote access to students' XP images

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Current projects 3 – your project

• 300 seats, trading company

• Plans to expand

• Uses XP/2000 currently

• Needs some kind of secure remote access

• Needs to think about Vista

• Doesn't want to move from Windows XP

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Reuters

XXXXXXX

Challenge

Solution

Results

• Deploy a single desktop environment across 5000 desktops across multiple offices in Hong Kong, the US and UK

• Allow flexibility of deployments as different business units grow • Reduce data center power consumption, heat, and footprint

• Improves security and resiliency while reducing administration costs. • Desktop is tied to identity – not the device

• Solution is flexible to the business as it grows and changes.

• Enterprise security focused on pandemic planning and intellectual property protection

• Hosted MS Windows XP Pro desktops in a data center on Sun Galaxy servers using VMware Virtual Desktop

• Sun Ray thin clients to access virtual desktops while onsite

• Secure Global Desktop software to access virtual desktops remotely using a wider variety of client devices

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An example customer

• Customer X has 1,000 employees in their main office

• 100 of those employees travel to customer sites

• Managing PC based desktops is complex and

expensive

• Security and regulatory compliance become more

important every quarter

• Deploying new desktops takes time, reducing the

customer's ability to get new employees up and running quickly

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The solution

• Virtualise Windows XP desktops under VMware

• Sun Ray provides standard user desktop environment

• Secure Global Desktop provides Secure Remote

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Deploying new desktops

• 'Master' images of user desktops are created with

VMware

• Master images copied to create new user desktops –

even desktops on demand

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Desktop users

• Desktop users access their standard Windows XP

desktop...

> _{From a Sun Ray in the office}

> From a Sun Ray at home via DSL

> Totally securely via Secure Global Desktop when working

remotely or from a PC or laptop in the branch

• Contractors, vendor admins, external support staff,

access a standard XP desktop supplied by customer X

> _{From a Sun Ray in the office}

> _{Totally securely via Secure Global Desktop when working}

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Keeping desktops updated

• New desktop app?

> _{Deploy new master XP image to VMware server}

> _{Replicate to deploy new app to users}

> _{...or use existing tools you've invested in}

• Administration tasks?

> _{Use your existing, standard, server and app management}

tools – no changes required

• Hardware maintenance

> _{Migrate live desktops to alternative physical server}

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Vista is coming

• Test under VMware

• Deploy virtualised desktops through VMware

• No change to desktop hardware

• Problems? Switch back instantly to old XP instances

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Isn't this expensive?

• Per seat cost is competitive

• VMware 'side effects' deliver huge value to the

organisation

• Downtime is expensive

• Human error is expensive

• Security breaches are expensive

• Constant upgrades are expensive

• Not reacting quickly to the market is expensive

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If you still think it's expensive...

• Buy some 'cheap' PCs...

• ...or preferably talk to us to examine the real costs involved

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Next steps

• Demonstration • Desktop Review • Proof of Concept • Pilot • Deployment

• This is straightforward – not a complex, CRM, ERP,

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