IBM Managed Security Services Virtual-Security Operations Center portal

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Balancing control and communication for dynamic security protection Managing information security con- tinues to be a demanding challenge for organizations. Newly emerging threats, rapidly changing security technologies and ever-increasing regulatory compliance requirements place severe strains on security organizations and the systems they protect. It is vital for IT organizations to efficiently manage and monitor security technologies, have access to security intelligence and prove the value of their security investments.

A critical advantage of teaming with a managed security services provider is the ability to remain in control of your security operations and to communi- cate interactively with security experts.

Teaming also helps demonstrate the value of your security investments and gives you access to on demand security intelligence.

IBM Managed Security Services offers just that balance of control and communication through its Virtual Security Operations Center (Virtual-SOC) portal. The Virtual-SOC portal provides you with customized reporting,

 Offers vital security information via a centralized portal — accessible anytime, anywhere

 Delivers security expertise tailored to your environment

 Provides powerful tools for monitoring and managing security threats

Highlights

Responding to continually changing security needs with centralized and interactive control

IBM Managed Security Services –

Virtual-Security Operations Center portal

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threat analysis information and secure

communications with the security operations center analysts from IBM Internet Security Systems. The Virtual-SOC portal offers an easy-to-use interface with comprehensive views to help you keep your organization ahead of the threat. It provides the tools you need to manage your security program, refine and deploy security policies, quantify security investments and help meet compliance requirements.

Monitoring security operations through a centralized command center

The IBM Virtual-SOC portal is a secure Web-based portal designed to empower your organization with the intelligence, tools and capabilities necessary to make real-time decisions. This feature-rich portal provides you with a centralized command center for monitoring and controlling your security operations. It is available online 24x7x365 from your desk or via a handheld device. Through the portal, you can view all security

events and logs at a single location. The Virtual-SOC portal integrates research data from the IBM Internet Security Systems X-Force^® security intelligence team, early-warning threat analysis services, customized reporting and interactive client/security operations center communications. Most important, the Virtual-SOC portal enables collaboration between your organization and the IBM Internet Security Systems security experts who perform day-to-day security manage- ment, accessible anytime and anywhere.

Supporting your company’s security with a marketplace leader

With the IBM Managed Security Services Virtual-SOC portal, you can:

• Access early-warning threat detec- tion and security intelligence to help ensure that your organization is safeguarded in case of an attack

• Help your organization comply with government and industry regulations

• Refine and deploy governance policies to help support your organi- zation’s security

• Collaborate with IBM Internet Security Systems threat-mitigation experts

• Quantify the value of your security investments

• Prioritize initiatives within your security program

• Manage your security resources

• Help reduce risk across your organization

• Improve internal security awareness

Staying ahead of Internet security threats with powerful tools

The IBM Managed Security Services – Virtual-SOC portal provides:

• Open vendor architecture —

Accommodates a large variety of best-in-class multivendor systems, including products from IBM, Cisco, Check Point, Juniper, 3Com, McAfee, Sun, Microsoft^® and others

• Consolidated security views —

Enables the ability to monitor and control all Virtual-SOC services via a centralized command center and to view all security events and logs within a single location

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• Powerful query and reporting options —

Normalizes all events and logs so your organization can run queries and generate reports on your security devices, security events, service level agreement (SLA) activity and other parameters

• Automated event/log analysis—

Includes automated analysis of security events and logs to uncover trends, anomalies, activity spikes and subtle under-the-wire attacks; will generate alerts when abnormal activity is identified

• Unlimited event/log archive —

Provides one year of unlimited online event/log storage accessible via the Virtual-SOC portal, and seven years of unlimited offline archiving in the forensically sound IBM Internet Security Systems archive system

• Granular permissions system —

Enables your organization to determine who can access the portal, what each user sees, what each user can change and who is authorized to contact the security operations center

• Integrated trouble-ticketing and workflow —

Includes a trouble-ticketing workflow system for the creation, assignment and tracking of ticket status

• Guaranteed availability —

^The Virtual-SOC portal is available 24x7, 99.9 percent of the time

• Web and handheld device acces- sibility —

Provides security-rich portal access via common Web browsers and handheld devices

• Integrated X-Force security intel- ligence —

Includes real-time integrated X-Force security intelligence feeds and research tools, as well as X-Force daily threat assessments via e-mail to keep up with emerging security threats and trends

Why IBM Internet Security Systems?

A preemptive security approach requires marketplace-leading research, a keen eye for attack trends and techniques, and a streamlined and affordable plat- form for delivering advanced security solutions that are knowledge-based.

IBM Internet Security Systems com- mands the extensive knowledge, innovative research methods and com- plex technologies required to achieve preemptive security. Our experienced and certified consultants, architects, project managers and subject matter experts are prepared to provide your organization with a comprehensive plat- form of preemptive security solutions designed to protect your entire IT infra- structure, from the network gateway to the desktop.

For more information

To learn more about IBM Internet Security Systems Managed Security Services – Virtual-SOC portal, contact your IBM Internet Security Systems representa- tive to schedule a consultation. Call 1 800 776-2362, send an e-mail to [email protected], or visit:

ibm.com/services/us/iss

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GXXX-XXXX-XX

Route 100 Somers, NY 10589 U.S.A.

Produced in the United States of America 02-07

IBM and the IBM logo are trademarks of International Business Machines Corporation in the United States, other countries or both.

X-Force is a trademark or registered trademark of Internet Security Systems, Inc. in the United States, other countries, or both. Internet Security Systems, Inc. is a wholly owned subsidiary of International Business Machines Corporation.

Microsoft is a trademark or registered trademark of Microsoft Corporation in the United States, other countries, or both.

Other company, product and service names may be trademarks or service marks of others.

References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates.

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