10533A: Deploying, Configuring, and Administering Microsoft
Lync Server 2010
Course Overview
This instructor-led course teaches IT professionals how to deploy, configure, and administer a Microsoft
Lync Server 2010 solution. The course emphasizes Lync Server 2010 Enterprise Voice features from a
deployment and configuration perspective.
Course Outline
Module 01 - Features and Architecture of Microsoft Lync Server 2010 52m Lesson 1: Features of Lync Server 2010
Overview of Lync Server 2010 What Is Converge Communications? Social Networking Additions Enterprise Voice Features Lync Server 2010 Tools Lync 2010 Clients
Lesson 2: Architecture and Server Roles Central Management Store
Supported Topologies Defining the Server Roles Mediation Server Capabilities DNS Load Balancing Virtualization Support
Lesson 3: New Management Tools Role-Based Access Control Lync Server Control Panel Lync Server Management Shell Module 01 Review
Module 02 - Deploying Microsoft Lync Server 2010 1h 21m Lesson 1: Preparing for Deployment
Active Directory Infrastructure Requirements Load Balancing Options
Operating System and Windows Component Requirements Certificate Infrastructure Requirements
Client Requirements Device Requirements
Physical Network and File Share Requirements Lesson 2: Reviewing the Design Process Purpose of the Planning Tool
Requirements of the Planning Tool Lesson 3: Deploying Lync Server 2010 Deployment Model
Preparing Active Directory The Topology Publishing Process Deploying Front End Servers and Pools Deploying Other Server Roles
Lab Demonstration - Preparing the Environment and Deploying a Lync Server 2010 Pool Module 02 Review
Module 03 - Configuring Users and Rights in Microsoft Lync 1h Server 2010
Lync Server Control Panel Lync Server Management Shell Using PowerShell 2.0
Lesson 2: Role-Based Access Control What Is Role-Based Access Control? How Lync Server 2010 Uses RBAC Configuring RBAC
Lab Demonstration - Configuring Users and Rights in Lync Server 2010 Module 03 Review
Module 04 - Client and Device Deployment and Management 1h 18m Lesson 1: Preparing for Client Deployment
Configuring Client Policies and Settings Creating and Assigning Client Policies
Lesson 2: Deploying and Managing Lync 2010 Clients Deploying Lync 2010
Configuring Lync 2010 Deploying Lync 2010 Attendee Deploying Lync Web App Deploying Lync 2010 Attendant
Lesson 3: Preparing for Device Deployment Supported IP Phones
Planning for Device Deployment Configuring DNS and DHCP
Lesson 4: Deploying and Managing IP Phones Provisioning Users
Configuring Common Area Phones Verifying Call Functionality Performing Device Updates
Lab Demonstration - Client and Device Management Module 04 Review
Module 05 - External User Access 1h 30m Lesson 1: Edge Server Role
Defining External User Types
Components of External Communication Lesson 2: Topologies for External User Access Single Consolidated Edge
Scaled Consolidated Edge Using DNS Load Balancing Scaled Consolidated Edge Using Hardware Load Balancing Lesson 3: Preparing for External User Access
Gathering Data
Preparing for DNS Requirements Preparing for Firewall Requirements Preparing for Reverse Proxy Requirements Considering Director Server
Lesson 4: Edge Server Deployment Process Best Practices for External User Access Edge Server Certificate Requirements Preparing for Deployment
Deployment Process
Lab Demonstration - Deploying External User Access Module 05 Review
Module 06 - Configuring Basic Enterprise Voice Functionality 1h 14m Lesson 1: Features of Lync Server 2010 Enterprise Voice
New or Enhanced Funtionality in Lync Server 2010 Enterprise Voice Lesson 2: Preparing for Enterprise Voice
Considering Sites and Regions Local Area Network Topology Options Wide Area Network Considerations PSTN Connectivity Options Prerequisites for Enterprise Voice Lesson 3: Deploying Enterprise Voice Installing the Mediation Server Role Configuring Dial Plans
Considering External Gateway Options SIP Configuration Options
Lab Demonstration - Configuring Basic Enterprise Voice Functionality Module 06 Review
Module 07 - Extending Enterprise Voice Functionality 1h 34m Lesson 1: Configuring Enterprise Voice
Configuring Voice Policies Creating PSTN Usage Records Configuring Routes
Lesson 2: Introducing Call Park Purpose of Call Park
Components of the Call Park Feature Deploying Call Park
Lesson 3: Introducing the Announcement Service What Is the Announcement Service?
Configuring Announcements
Creating the Unassigned Number Table
Lab Demonstration - Implementing Enterprise Voice Module 07 Review
Module 08 - Microsoft Exchange Server 2010 SP1 Unified 1h 2m Messaging Integration
Lesson 1: Overview of Exchange Server 2010 SP1 Unified Messaging What Is Unified Messaging?
Benefits of Integrating with Lync Server 2010
Lesson 2: Prerequisites for Integrating Exchange Server 2010 SP1 UM with Lync Server 2010 Exchange Server 2010 SP1 Changes Supporting UM
Permissions Required to Configure Exchange Server 2010 UM Exchange Server 2010 SP1 UM Dial Plan Requirements Creating and Configuring a UM Dial Plan
Lesson 3: Integrating Exchange Server 2010 SP1 UM with Lync Server 2010 Tools for Integrating Exchange Server 2010 SP1 with Lync Server 2010 Integrating Exchange Server 2010 SP1 UM with Lync Server 2010 Integrating Exchange Server 2010 SP1 UM with Lync Server 2010 (Cont'd) Hosted UM Integration with Lync Server 2010
Lab Demonstration - Integrating Exchange Server 2010 SP1 UM with Lync Server 2010 Module 08 Review
Module 09 - Implementing Response Groups 53m Lesson 1: Overview of the Response Group Service
What Is the Response Group Service? New Features of the Response Group Service Lesson 2: Response Group Service Components Agent Group Settings
Lesson 3: Response Group Service Management Tools
Configuring and Managing the Response Group Service by Using the Lync Server Control Panel Configuring and Managing the Response Group Service by Using the Lync Server Management Shell Creating a Response Group (Instructor Notes)
Configuring and Managing the Response Group Service by Using the Response Group Config Tool Lab Demonstration - Configuring the Lync Server 2010 Response Group Service
Module 09 Review
Module 10 - Conferencing in Lync Server 2010 1h 6m Lesson 1: Introduction to Conferencing in Lync Server 2010
Conferencing Modes in Lync Server 2010 New Conferencing Features in Lync Server 2010 Conferencing Architecture and Infrastructure Components Call Flows Among Conferencing Components
Deployment and Migration Considerations
Lesson 2: Dial-in Conferencing In Lync Server 2010 Dial-in Conferencing Support
Requirements for Dial-in Conferencing Configuration Options for Dial-in Conferencing Deploying Dial-in Conferencing
Deploying Dial-in Conferencing (Cont’d)
Lesson 3: Managing and Administering Conferencing
Using Lync Server Control Panel to Manage and Administer Conferencing Policies Using Lync Server Management Shell to Manage and Administer Conferencing Policies Conferencing Policy Settings
Lab Demonstration - Conferencing Configuration and Deployment Module 10 Review
Module 11 - Monitoring and Archiving 44m Lesson 1: Describing the Archiving Service
Features and Components of the Archiving Service IM Archiving
Conferencing Compliance Archiving Policy Options
Lesson 2: Describing the Monitoring Service Features and Components of the Monitoring Service
Features of Monitoring Service – Topology Components (Instructor Notes) Quality of Experience and Call Detail Recording
QoE (Instructor Notes) SQL Server Reporting Services Monitoring Policy Options
Lesson 3: Configuring Archiving and Monitoring Implementing the Archiving Service
Data Session Export Tool (Instructor Notes) Configuring the Archiving Service
Implementing the Monitoring Service Configuring the Monitoring Service
Lab Demonstration - Configuring and Using Archiving and Monitoring in Lync Server 2010 Module 11 Review
Module 12 - High Availability and Disaster Recovery in Microsoft 57m Lync Server 2010
The Enterprise Server Role Deployment The Scaled Server Role Deployment Hardware Load Balancing Requirements DNS Load Balancing Requirements DNS Load Balancing (Instructor Notes) Configuring SQL Server Failover Clustering
Lesson 2: Tools for Backing Up and Restoring Lync Server 2010 Windows Tools for Backing Up and Restoring Data
Lync Server 2010 Tools for Backing Up and Restoring Data
Lesson 3: Critical Lync Server 2010 Data to Back Up and Restore SQL Server Databases to Back Up and Restore
Backing Up and Restoring RgsConfig
Backing Up and Restoring RgsConfig (Instructor Notes) Backing Up and Restoring CPS Music Files
Lesson 4: Critical Lync Server 2010 Data To Export and Import Exporting and Importing Lync Server 2010 Config
Exporting and Importing LIS Config Exporting and Importing User Data
Lab Demonstration - Preparing for and Recovering from a Disaster Module 12 Review
Module 13 - Call Admission Control 45m Lesson 1: Overview of Call Admission Control
What Is CAC?
Planning for CAC Policies
Planning for CAC Policies (Instructor Notes) CAC Applicability Scenarios
CAC Applicability Scenarios (Instructor Notes) Lesson 2: Implementing Call Admission Control Configuring Network Regions and Sites
Associating Subnets with Network Sites Associating Subnets with Sites (Instructor Notes) Configuring Network Region Links and Routes Configuring Network Region Links (Instructor Notes) Enabling CAC
Lab Demonstration - Implementing Call Admission Control Module 13 Review
Module 14 - Deploying and Configuring Enhanced 9-1-1 52m Lesson 1: Overview of E9-1-1
Components and Requirements of E9-1-1
Configuring Lync Server 2010 to Include Location Information Configuring Lync Server with Location Information (Instructor Notes) Location Policies
Applicable E9-1-1 Scenarios Features of E9-1-1
Lesson 2: Deploying and Configuring E9-1-1 Step 1: Configuring an E9-1-1 Voice Route Configuring E-911 Voice Route (Instructor Notes) Step 2: Creating Location Policies
Step 3: Configuring Site Information for E9-1-1 eNotes:
Step 4: Configuring the Location Databases Configuring Location Databases (Instructor Notes) eNotes:
Step 5: Configuring Advanced E9-1-1
Lab Demonstration - Configuring the Lync Server 2010 Location Information Service for E9-1-1 Calls Module 14 Review
Module 15 - Voice Resiliency Features of Microsoft Lync Server 2010 38m Lesson 1: Voice Resiliency in Lync Server 2010
Overview of Voice Resiliency
Voice Resiliency Components and Dependencies eNotes:
Survivable Branch Appliance and Survivable Branch Server Applicable Voice Resiliency Scenarios
Configuring Voice Resiliency
Lesson 2: Features Available During Outages Site Voice Resiliency with Pool Outages Branch Voice Resiliency with Pool Outages Branch Voice Resiliency with WAN Outages Branch Voice Resiliency with SBA Outages
Lab Demonstration - Implementing Voice Resiliency in Lync Server 2010 Module 15 Review
Course Closure
