• No results found

Aptos: Engaging Customers Differently

N/A
N/A
Protected

Academic year: 2021

Share "Aptos: Engaging Customers Differently"

Copied!
12
0
0

Loading.... (view fulltext now)

Full text

(1)
(2)

Aptos: Engaging Customers Differently

To succeed in today’s demanding retail environments, you must be able to fully understand your customers; to profitably align your offerings with their traits and preferences in every channel and touchpoint; and to support rich, effortless, customer- centric shopping journeys.

Aptos delivers that advantage to apparel, footwear, specialty and general merchandise retailers. Our singular commerce platform and innovative Cloud solutions unify complex omni-channel environments with the power of one customer, one brand, one inventory, one order, one plan and one truth, to enable seamless customer experiences and optimized management of your entire enterprise.

The Aptos retail suite includes:

▸ Store / Mobile Store

▸ Enterprise Order Management ▸ Digital Commerce ▸ Customer Relationship Management / Clienteling ▸ Merchandising ▸ Planning and Assortment Planning

▸ Sourcing and Product Lifecycle Management

▸ Audit and Operations Management

▸ Retail Analytics

▸ Secure Data Management

▸ Professional Services

(3)

Aptos

Merchandising

Underperforming inventory. Out of Stocks. An inability to respond quickly and flexibly to shifting consumer trends. These are just some of the top merchandising challenges faced by today’s leading retailers. They are especially significant in complex, omni-channel environments, where multiple points of sale must align with diverse customer preferences and expectations. So while it’s always important to know what you own and where you own it, true value comes from being able to manage merchandise efficiently and to optimize where inventory should go to maximize sales, minimize markdowns and avoid out-of-stocks.

Aptos Merchandise delivers in all ways. It gives you all the tools you need to manage your inventory across the enterprise by helping you analyze, order, price, distribute, and manage merchandise for maximum return on your investment. By using consistent data to guide all processes, Merchandising automatically synchronizes and integrates key functions, including purchasing, pricing, receiving, allocation and replenishment, while its centralized transactional database and support tools enable you to make better decisions based on accurate, current and shared information.

Aptos Merchandise improves the performance and

coordination of every process in your retail cycle, to make your business more competitive and better positioned for growth. With Merchandising, you will:

▸ Tightly coordinate every key merchandising process

▸ Send exactly the right merchandise to exactly the right stores

▸ Track the status of all merchandise through shipping, receiving, and distribution

▸ Alert users to exceptions in performance by location

▸ Analyze merchandising activities and directly initiate changes

▸ Achieve true flexibility, scalability, and control

Aptos Merchandising

supports more than:

100

leading retailers

brands

stores

(4)

A Complete Merchandising Solution

Enterprise Data and

Product Management

Purchase Order

Management

Warehouse Management

Allocation and

Replenishment

Inventory Management

and Web IM

Price Management

Invoice Matching

Stock Ledger

Actionable Analytics

Together, these

powerful applications

equip you to:

Run a more

efficient business:

Merchandising allows you to run your business efficiently with a broad range of functionality, including filters to isolate under- and over-performing items. You can generate alerts to automatically notify you via email of anomalies, create ad hoc analyses and reports, and configure and filter worklists to access data quickly in any format you prefer.

Respond to trends:

Merchandising also lets you predict and respond proactively to trends with powerful

functionality such as flexible and interactive allocation and replenishment with open-to-ship by store. This reduces the need for markdowns, end-of-season consolidations and inter-store merchandise transfers.

Tightly integrate

merchan-dising with planning and all

other retail functions:

Aptos Merchandising works seamlessly with all your other enterprise and customer-facing applications to help unify your solutions enterprise wide. When paired with Aptos Planning and Assortment Planning, you benefit from the tightest possible integration with Product Management, PO Management and Allocation. Concept styles become actual styles and purchase orders are automatically created when

approved styles are released from the Assortment Plan.

Support both retail and

wholesale operations:

For vertically integrated retailers, Merchandising fully supports the allocation and replenishment of wholesale inventory with the retail division.

Drive local and

international growth:

(5)

With Aptos Warehouse

Management You will:

Accelerate warehouse operations and

flow-throughs to reduce stock-outs

Boost the efficiency and productivity

of warehouse staff

Increase chargeback visibility and

vendor compliance

Improve the accuracy of inventory,

picking and order fulfillment

Reduce inventory carrying costs

Eliminate costly inefficiencies. Enterprise Data Management enables you to leverage all the core information that defines your operation, including locations, merchandise structures, alternate

hierarchies, vendors, currency codes, exchange rates, freight methods and reason codes. Similarly, Product

Management lets you easily

track and manage vendor details, packaging, physical characteristics, images, and descriptions. Pictures displaying merchandise can be created as data items, while attributes and alternative hierarchies can be changed at will. These applications support direct- to-consumer engagement and advanced order management functionality.

Manage your entire purchase ordering process on your terms, either from within your enterprise or remotely. Purchase Order Management handles the detailed

process of placing purchase commitments with vendors and monitors the progress of buys and their delivery dates, while maintaining financial and open-to-buy control.

The application equips you to buy on your terms by

supporting a complete range of PO options including PO type (standalone, blanket/release), distribution method (bulk, drop-ship, cross-dock), shipment configuration (multiple or single), plus a variety of vendor and delivery options. It is also integrated with key supply chain applications to ensure your buying decisions are sound, your vendor and delivery instructions are clear, and your stores get the right products on time.

Aptos Warehouse Management streamlines and accelerates your warehouse operations and optimizes your productivity to reduce stock-outs. This comprehensive WMS dramatically increases your visibility into the warehouse and the speed and accuracy with which merchandise flows from receiving through distribution to store shelves. Warehouse Management is highly scalable, flexible and configurable. The application uses wireless handheld RF

devices to manage all aspects of the retail warehouse in real time—from receiving, ticketing and inventory management to pick, pack and shipping for order fulfillment. It incorporates online, detailed task tracking, system-directed put away (with options of vendor, class, style or SKU storage groupings) and cross-dock options. Manual- or event-driven cycle counts and continuous online item and document validations ensure inventory integrity and help reduce shrink.

Enterprise Data and

Product Management

Warehouse Management

(6)

Get the right merchandise in the right place at the right time. Merchandising’s integrated Allocation and Replenishment (A&R) component lets you allocate any items directly to your stores, leveraging user-defined calculations and accounting for all key variables: styles, colors and sizes in demand based on sales histories, sell-through and potential, group rankings, location plans, attributes and other metrics.

Equally important, Allocation and Replenishment gives you replenishment you can trust. Configurable, automated processes think like you think to drive everything from forecasts based on past performance and ideal algorithms to model stock updates and the creation and execution of POs.

With Aptos A&R, you can balance the major drivers in your business—merchandise plans as well as sales activity in your individual stores—by responding to past activities, current situations and forecasted trends. You can allocate to plan methodology, open-to-ship methodology and to re-forecasted,

in-season store plans, and use intelligent forecasting to drive replenishment. A&R ensures your business avoids stock imbalances and out-of-stock conditions to increase your sales with lower inventory levels and fewer markdowns, boost customer satisfaction and increase gross margins.

Allocation & Replenishment

Auto-replenishment is fast,

flexible and accurate, so

you can:

Replenish to forecasted needs

Create rules for

insufficient inventory

Incorporate similar store and

location histories

Replenish loose units, packs;

maintain order and

distribution multiples

With auto-replenishment, we have reduced

(7)

This core application ensures the head office, warehouse or stores get direct access to current, real-time inventory information across the enterprise. Inventory Management lets you track inventory online by SKU, location, quantity, and value in any number of user- and system-defined status categories, to provide a

single source of reliable data on inventory positions. This empowers you to serve your customers more effectively while obtaining a true rate-of-sale figure. And with WebIM, persistently connected to your POS, your stores can perform their inventory transactions and validations in real time, to get clear, reliable insight into merchandise in transit.

Inventory Management & WebIM

WebIM: Mobile Inventory

Management Saves Space and Sales

Using Aptos Web IM on iPads, an

international hardgoods retailer optimized

small-footprint stores by keeping large

products in nearby storage areas for

faster replenishments and superior

customer service.

Price Management

Ensure the price is right! Price Management lets you change and test pricing strategies and localize pricing at different locations and times to effectively market your products. This application protects margins by supporting pricing down to the style, color, size and store level. It equips you to manage pricing with

complete flexibility—chain-wide, or by country, zone or location, and to incorporate changes at the POS and in ticketing, allocation, forecasting and analytics.

With Price Management, you can experiment with a wide range of pricing schemes to determine their impact on your

margins, shoppers and results, and analyze sales and inventory by price status. You can create or simulate price changes for styles in inventory or on order and send this information to your stores. All changes can be permanent or temporarily based on promotions and deals such as BOGOs, stock up sales, etc.

With Price Management you can:

▸ Analyze sales and inventory by price status

▸ Check price status by SKU / location

▸ Price by chain, jurisdiction, pricing group, location, color, SKU

▸ Create price changes directly from analytics

(8)

Invoice Matching

Invoice Matching allows you to efficiently reconcile items invoiced with those you actually received. It ensures alignment between the PO, receipt and invoice to create a three-way match to identify where receipt quantities match invoice quantities, PO costs match invoice costs, and agreed upon PO terms are respected on the invoice.

(9)

The Paper Store Recovers Revenue with Invoice Matching

Aptos Invoice Matching, combined with Inventory

Management, enabled The Paper Store to save

substantially by identifying billing errors and

opportunities for invoice discounts—$275,000

in our first year on the system, and $100,000

each year thereafter.

(10)
(11)

This core application ensures the head office, warehouse or stores get direct access to current, real-time inventory information across the enterprise. Inventory Management lets you track inventory online by SKU, location, quantity, and value in any number of user- and system-defined status categories, to provide a

single source of reliable data on inventory positions. This empowers you to serve your customers more effectively while obtaining a true rate-of-sale figure. And with WebIM, persistently connected to your POS, your stores can perform their inventory transactions and validations in real time, to get clear, reliable insight into merchandise in transit.

Merchandising’s actionable and customizable decision support tools let you analyze all merchandising activities, including sales, orders, receipts, distributions, price changes, inventory adjustments, transfers and returns to vendors, then directly initiate changes and inventory transactions. The module provides fast access to data at any level of the location and/or merchandise hierarchies and lets you send scheduled email

exceptions automatically. This allows you to determine and capture opportunities for faster turns, improved margins, better markdown execution and more precise forecasting.

Integration with Aptos Analytics and Retail Business Intelligence will further extend the analytics and actionable insights of Aptos Merchandising to strengthen your management capabilities across a wide range of modules and functions.

(12)

twitter.com/aptos_retail facebook.com/AptosRetail linkedin.com/company/aptos-retail

945 East Paces Ferry Road, Suite 2500 Atlanta, GA 30326 USA

+1-866-493-7037 Aptos, Inc. 400 Venture Drive

Lewis Center, OH 43035 USA +1-614-840-1400 Aptos, Inc. 15 Governor Drive Newburgh, NY 12550 USA +1-845-567-1234 Canada

Aptos Canada Inc.

9300 Trans-Canada Hwy, Suite 300 Saint-Laurent, QC H4S 1K5 Canada +1-514-426-0822

Mexico

Aptos Mexico

Blvd. Antonio L. Rodríguez 1882, Santa María 64650 Monterrey, NL, Mexico +52.81.1551.7100

In an era of virtually limitless choice, sustained competitive advantage only comes to retailers who engage customers differently—by truly understanding who they are, what they want and why they buy. At Aptos, we too, believe that engaging customers differently is critical to our success. We are committed to a deep understanding of each of our clients, to fulfilling their needs with the retail industry’s most comprehensive omni-channel solutions, and to fostering long-term relationships built on tangible value and trust. More than 500 retail brands rely upon our Singular Commerce platform to deliver every shopper a personalized, empowered and seamless experience… no matter when, where or how they shop. Learn more: www.aptos.com.

www.aptos.com [email protected]

Contact

+1.845.926.4220

References

Related documents

In this course we will look at sector specific change and risk management during construction, including:. – Omission of construction

Get many Ebook subject available in our online library related with Ebook Lord Of The Flies Short Answer Study Guide Questions Answer Key PDF....

Regardless of the approach, at least one court has concluded that the following should be used as a guide in the multiple claimants- limited insurance contexts: (1) an insurer

SaaS Store includes POS, In-Store CRM, Store Operations for Employee Management, Cash Management, real-time Inventory Management and Reporting, Secure Data Management for

Despite the fact that in almost all of our patients (94%) mucous fistula refeeding was post- operatively started as soon as possible, some severe cases of high output ostomy

As you may recall, last year Evanston voters approved a referendum question for electric aggregation and authorized the city to negotiate electricity supply rates for its residents

• This event is the 2021 Para-powerlifting Brisbane Classic, to be conducted with the assistance and endorsement of Paralympics Australia with funding support provided by

Ghan Train – 2 days Adelaide to Alice Springs 1 night Ghan private Gold Class twin cabin All meals onboard Ghan.. FREE beverages throughout your train journey Complimentary