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Server Virtualization Cloud Partner Training Series

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Server Virtualization

Cloud Partner Training Series

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Agenda

What is it?

Benefits

Industry Landscape

Evolve is Different

How we can help you $ucceed

Who is a fit? Who is a challenge?

Key Questions

Pre-Sales Design Review

Products

Business Rules

What does an account look like? Statement of Work

Knowledge Base

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What is A Server?

In the food business, your server brings you a meal,

plus anything else you ask for. (Water, Tea, Coffee,

Dessert)

In IT, your server brings you data. This could be

anything from files like the annual budget, or a web

page or a video.

• In both scenarios, you may need more than 1

depending on the use case.

• In both scenarios, you need to pay for your

server.

• In both scenarios, you eventually need to

replace your server.

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What is Server Virtualization?

Server Virtualization is the technology of taking a physical server and

migrating or moving it to a virtual server image. The virtual image is

now software instead of hardware. What was once a 1:1 relationship

between physical system and function, is now a 1:M relationship.

Our product, Evolve IP VDC (Virtual Data Center), utilizes this

technology. VDC enables customers to leverage guaranteed

resource reservation pools (processer, memory and disk resources) at

Evolve IP’s world-class data centers with multiple layers of redundancy.

Since Virtual Data Centers are provided from

the Evolve IP private cloud, customers have

multiple options to establish private

connectivity as if the servers were still sitting

on their own on-premis data center.

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What are the Benefits of Server Virtualization?

Simplicity – Replace multiple on-site servers, support, upgrades and backup with a simple

“cloud sourced” service.

Economics – Convenience of commodity pay for guaranteed computing resources that

are needed, for a predictable monthly fee. Pay for what you use every month.

Stability – Services from Evolve IP are delivered from geographically diverse technology

centers and are accessible from any location, ensuring that cloud services are available to you regardless of conditions at your location.

Scalability – Meet business requirements by adding additional resources to virtual

machines, or adding additional virtual machines inside resource pools.

Performance – Apply computing power to servers “virtually” to improve application

performance and enjoy access to limitless bandwidth options.

Control – Enjoy unmatched control and point-and-click configuration over all services

through our award-winning OSSmosis Cloud Management Portal.

Security – Physical and virtual security are no longer your issue. True customer isolation

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Server Virtualization: Industry Landscape

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Evolve is Different

How does Evolve IP make server virtualization different?

We provide clients with robust and diverse server virtualization solutions so an

organization can customize their virtualized architecture.

Multi Hosted - Servers are hosted from Evolve IP’s award-winning private cloud. Customers have multiple options to establish private connectivity as if the servers were still sitting on their own on premise data center.

The technology is seamlessly customized and integrated from VMware, EMC and many other top-tier technology providers. Offering end users top-notch levels of reliability and scalability with total transparency.

Robust Solutions – you’re able to consolidate servers, perform rapid deployments, do versioning and enable disaster recovery.

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How we can Help you $ucceed

Who is a fit? What type of client would be a challenge?

Every type of industry is steering towards server virtualized technology. With the variety of services Evolve IP provides, any organization with more than 1 server can benefit from a sort of virtualized server solution.

Obvious fits

Organizations familiar with managing virtualized environments and require high availability and guaranteed resources.

Prospects that are in constant moving and shrinking environments. Failing environments often drive this. Companies that are focused on having a smaller physical footprint and wanting fewer physical machines to

manage.

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How we can Help you $ucceed: Qualification Guide (FLOAT)

Evolve IP Qualification Guide covers the key drivers that occur during the sales process, known as FLOAT: Financial, Love, On-Time, Alignment, Technical

Financial: The cloud-based solution must align with the financial goals of the business. Most

importantly, you need to determine how this will be measured

Love: All stakeholders must love the solution! Find your champion in the process and don’t

underestimate the power of emotion in any critical decision.

On-Time: Timing is everything! If the time is not right to implement new technology don’t

waste design time.

Alignment: For your Cloud solution to FLOAT, you will need to gain acceptance of the buying

model at all levels.

Technical: A Cloud solution needs to meet the technical requirements of the business. There

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How we can Help you $ucceed: Key Questions

Pre-Sales Design Review

The main things we want to discover are why they should or shouldn’t move to the cloud. Find out what applications they use in their organization and their current delivery choices. Deploying server virtualization may not be the best way to deliver some applications.

After you qualify the customer; talk to the customer to discuss the details without getting too technical.

Is there any type of virtualized server environment in place?

Where are your physical servers located?

Will this only be accessed by the prospects employees? Or their customers as well?

Is there any reason for the servers to remain on site? Are there any compliances your organization has to consider when storing your data?

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How we can help you $ucceed: Business Rules

Cloud firewall is required at the account level. Why do we need it?

If customer intends to administrate the server over the Internet, VPN

services are required.

Customers may install their own software (including MS SQL and

Exchange) but is responsible for compliance with licensing terms and

proper use of software.

Customer receives 1 Public IP address per server. Additional IP

addresses are available if customer requires.

Evolve IP strongly recommends that the customer utilize one of the

Evolve IP backup services. No nightly backup or restore services are

included with the product.

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How we can help you $ucceed: Evolve IP Product Pairing

RMM

Available in Essentials, Professional, Mobile, RMM AV:

Workstation, RMM: Server.

DRaaS

Available in Reflection, DRaaS DT, DRaaS SRM, DRaaS ZT

and Cloud Backup

VPN

Available: Site to Site VPN, Site to Site VPM Implementation

Microsoft Licensing

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How we can help you $ucceed: Statement of Work

Evolve IP is responsible for the following:

Datacenter Infrastructure and Reliability

Virtual infrastructure platform, up-time, upgrades, accessibility and

security.

Network connectivity of platform and core routing.

Customer responsibilities are as Follows:

Group Administration – overall management of client technology needs.

Local Device Support – management of PC hardware.

End User Support – troubleshooting printer issues, print server

performances, file permissions.

Line of Business Applications – installing specific software packages

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Knowledge Base

Documentation

Virtual Data Center Rollout Presentation, White Papers, Cloud

Technology Overview, Cloud Configuration Pricing tool, Prospecting

Toolkit

TCO (Total Cost of Ownership):

Evolve IP’s virtualization TCO

calculator

is a comprehensive financial tool that produces an accurate

analysis of on-premise data center hardware, software, and operational

costs.

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Demo Desk

In an effort to provide the highest quality demonstrations of Evolve IP applications, we have setup Demo Desk. These are scheduled times throughout the week where prospects can view a live,

interactive demonstration of the Evolve apps.

There is a higher success rate of winning new business when prospects attend Demo Desk after the first appointment presentation and initial qualification.

Requirements

Complete Cloud Compute Questionnaire

Partners are not to attend demo desk alone for educational purposes, they should accompany prospects.

Complete First Appointment presentation prior to Demo Desk scheduling, Understand the prospect’s alignment with float.

Demo Desk Registration Calendar(Registration closes 2 hours before the demo is scheduled to start)

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References

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