8x8 Virtual Office Enterprise

8x8 Virtual Office Enterprise

NASDAQ: EGHT www.8x8.com

© 2009. The 8x8, Inc. logo is a registered trademark of 8x8, Inc. 8x8, Inc. is a publicly traded company. SALES226/1209

BROCHURE

Advanced Features and

Functionality

8x8 Virtual Office Enterprise offers an extensive array of advanced features and functionality, including:

• Unlimited Concurrent Calling • Multiple Auto-Attendants • Simple Administration • Conference Bridge

• Voicemail with Email Notification • Music/Messaging On Hold • Phone-based Management • Call Park/Call Pick Up • Do Not Disturb • Call Transfer • Call Forwarding • 3-way Conference

• Caller ID/Call Waiting Caller ID • Local Time Zone Management • Stutter Tone Notification • Ring Tones

• Ring Groups

• Local Number Transfer • Directory Assistance Listing • Microsoft Office Integration • Salesforce.com Integration • Online Billing

• Switchboard (allows a receptionist to easily transfer multiple calls) • Virtual Numbers

• Toll-Free Numbers

Options include:

• Professional Integration Services • Additional Ring Groups

• Fax Services • Call Queuing

• Contact Center Functionality • Virtual (non-geographic) Numbers

Polycom IP phones

delivering HD voice

quality

Our range of Polycom phones

enable clearer, more productive

conversations with an extensive

feature set:

• Full Duplex Speakerphone • Intercom

• Up to 6 Line/Speed Dial keys • 4 Context-Sensitive Soft keys • 6 Display/Menu Navigation keys • Large Graphical LCD Display • Call and Message Waiting Indicator • Corporate Directory

• Call Forward/Call Transfer/ Call Waiting

• Caller ID

• 3-Way Conference • Do Not Disturb (DND)

• Power over Ethernet (PoE) Ready

Polycom SoundPoint IP 550

Hosted IP PBX solutions are quickly becoming the preferred

choice for larger corporations seeking cost-effective ways to

deploy and manage distributed phone systems.

8x8 Virtual Office Enterprise

Fully Integrated Hosted IP PBX Enterprise Solution

8x8, Inc., a leader in IP voice and video technology, provides a hosted IP

PBX solution that not only meets the critical performance requirements of

larger enterprise customers, but enables capabilities, such as distributed

deployments, that premise-based systems cannot cost-effectively manage.

With the Virtual Office Enterprise solution, companies get all the advanced

features of a traditional PBX (without the capital expense), while enjoying

significant savings of 50% or more off recurring monthly phone charges.

As corporate financial and human resources become

strained, CIO and CFOs are beginning to look at more

cost-effective ways of deploying and managing their

phone systems. Hosted IP voice solutions, which

have witnessed significant adoption in the small

business community, are now being viewed by larger

corporations as viable, money-saving alternatives to

complex, on-premise systems that require a capital

financial investment along with knowledgeable staff.

8x8 Virtual Office

Enterprise is the latest

generation of 8x8’s

hosted IP PBX services

with the scalability,

redundancy, security,

and reliability to meet

the demanding needs

of the mid and large

enterprise.

Fully Integrated Hosted IP PBX Solution

for Larger Enterprise Customers

Why Choose 8x8 Virtual Office

Enterprise?

System Reliability and Availability

8x8 Virtual Office services are designed to meet 99.99% availability. The application software, IP connectivity, and call completion are highly available and reliable.

Disaster Recovery and Redundancy

All 8x8 services are designed with triple redundant access diversity. Three completely separate independent data centers maintain our service, each of which has direct access to multiple tier 1 Internet providers. The service is designed to function without interruption even with the failure of servers, databases, or a complete data center. All of these data centers are class “A” facilities with full power redundancy, including onsite generator backup.

Access Security and System Support

8x8 has been certified by Intel® Business Solutions as a secure service with no security vulnerabilities. Each user is tested and confirmed with our fully encrypted authentication system. Along with our 24/7 network operations center, customers are guaranteed efficient and reliable service from 8x8.

Scalability

8x8 Virtual Office serves companies of all sizes, from the smallest to the largest. All of our services are designed to be linearly scalable, meaning you can add as many sites or as many phones at a single site as you want. With no capital, resource, bandwidth, or technical constraints, your growth is boundless, whether you have 100, 1,000, or 100,000+ employees in your company.

Superior Customer Service

8x8 is committed to delivering outstanding service and support that is flexible and

responsive to customer needs. Technical and customer support is available by telephone, email, and chat at no additional charge for the life of your service.

Multisite Call Flow Capability

A single unified dial plan, multiple dial plans, or a hybrid dial plan are available with 8x8’s hosted IP PBX technology. Multi-office sites (domestic and/or international) can call each other by extension number regardless of their actual physical location. There is no charge for any of these calls or for calls that remain on the 8x8 network.

Contact Center Compatibility

8x8 Virtual Office has been designed to work seamlessly with the 8x8 Complete Contact Center, a full-featured contact center application with multimedia skills-based routing capabilities. This hosted call center solution is available without any specialized premise infrastructure. The Complete Contact Center can be integrated with existing phone systems, and agents can be set up anywhere worldwide with nothing more than a web browser and an 8x8 Virtual Office extension.

Unified Communications

Integration

8x8 Virtual Office Enterprise Solution and the Complete Contact Center integrate seamlessly with Microsoft Outlook and Salesforce.com. In addition, 8x8 has recently launched Virtual Office Pro, an advanced business communications solution that combines advanced business VoIP phone service with powerful online productivity tools.

8x8 Network Operations Center

Data Center 1

Data Center 2 Data Center 3

Cro ss C on nec t C_ro ss _C o_n n ec_t Cross Connect Trunk Trunk Trunk Network

How 8x8 Virtual Office Hosted IP PBX Service Works

Each enterprise office’s virtual PBX resides on a server, isolated from any other customer PBX. The server is backed up with a hot standby server located in a separate data center, ready to take over should the first server fail. The databases for the PBXs are also replicated across the three separate data centers.

8x8 Virtual Office Government is easy to install, with all maintenance and upgrades performed remotely without user intervention. Virtual Office enables government offices to quickly and easily add extensions worldwide at any location equipped with broadband Internet access. You can also add virtual phone numbers from other area codes or countries, providing you with a local presence without a local office. With 8x8’s Self Service Portal, it’s quick and easy for users to change extension settings, phone features, and services. In addition, your administrator can make global changes as needed via an administrator portal.

With our sophisticated billing process, 8x8 can provide authorized administrators online, real-time access to bills and call detail reports (CDRs). You’ll always know the exact telecom spend and call logs for every user, regardless of where phones are located.

Each customer’s virtual PBX resides on a server, isolated from any other customer PBX. The

server is backed up with a hot standby server located in a separate data center, ready to take

over should the first server fail. The databases for the PBXs are also replicated across the three

separate data centers.

`

`

8x8 Network

Enterprise Office

Model 6755i Model 6755i

8x8, Inc., a leader in IP voice and video technology, provides a hosted IP

PBX solution that not only meets the critical performance requirements of

larger enterprise customers, but enables capabilities, such as distributed

deployments, that premise-based systems cannot cost-effectively manage.

With the Virtual Office Enterprise solution, companies get all the advanced

features of a traditional PBX (without the capital expense), while enjoying

significant savings of 50% or more off recurring monthly phone charges.

As corporate financial and human resources become

strained, CIO and CFOs are beginning to look at more

cost-effective ways of deploying and managing their

phone systems. Hosted IP voice solutions, which

have witnessed significant adoption in the small

business community, are now being viewed by larger

corporations as viable, money-saving alternatives to

complex, on-premise systems that require a capital

financial investment along with knowledgeable staff.

8x8 Virtual Office

Enterprise is the latest

generation of 8x8’s

hosted IP PBX services

with the scalability,

redundancy, security,

and reliability to meet

the demanding needs

of the mid and large

enterprise.

Fully Integrated Hosted IP PBX Solution

for Larger Enterprise Customers

Why Choose 8x8 Virtual Office

Enterprise?

System Reliability and Availability

8x8 Virtual Office services are designed to meet 99.99% availability. The application software, IP connectivity, and call completion are highly available and reliable.

Disaster Recovery and Redundancy

All 8x8 services are designed with triple redundant access diversity. Three completely separate independent data centers maintain our service, each of which has direct access to multiple tier 1 Internet providers. The service is designed to function without interruption even with the failure of servers, databases, or a complete data center. All of these data centers are class “A” facilities with full power redundancy, including onsite generator backup.

Access Security and System Support

8x8 has been certified by Intel® Business Solutions as a secure service with no security vulnerabilities. Each user is tested and confirmed with our fully encrypted authentication system. Along with our 24/7 network operations center, customers are guaranteed efficient and reliable service from 8x8.

Scalability

8x8 Virtual Office serves companies of all sizes, from the smallest to the largest. All of our services are designed to be linearly scalable, meaning you can add as many sites or as many phones at a single site as you want. With no capital, resource, bandwidth, or technical constraints, your growth is boundless, whether you have 100, 1,000, or 100,000+ employees in your company.

Superior Customer Service

8x8 is committed to delivering outstanding service and support that is flexible and

responsive to customer needs. Technical and customer support is available by telephone, email, and chat at no additional charge for the life of your service.

Multisite Call Flow Capability

A single unified dial plan, multiple dial plans, or a hybrid dial plan are available with 8x8’s hosted IP PBX technology. Multi-office sites (domestic and/or international) can call each other by extension number regardless of their actual physical location. There is no charge for any of these calls or for calls that remain on the 8x8 network.

Contact Center Compatibility

8x8 Virtual Office has been designed to work seamlessly with the 8x8 Complete Contact Center, a full-featured contact center application with multimedia skills-based routing capabilities. This hosted call center solution is available without any specialized premise infrastructure. The Complete Contact Center can be integrated with existing phone systems, and agents can be set up anywhere worldwide with nothing more than a web browser and an 8x8 Virtual Office extension.

Unified Communications

Integration

8x8 Virtual Office Enterprise Solution and the Complete Contact Center integrate seamlessly with Microsoft Outlook and Salesforce.com. In addition, 8x8 has recently launched Virtual Office Pro, an advanced business communications solution that combines advanced business VoIP phone service with powerful online productivity tools.

8x8 Network Operations Center

Data Center 1

Data Center 2 Data Center 3

Cro ss C on nec t C_ro ss _C o_n n ec_t Cross Connect Trunk Trunk Trunk Network

How 8x8 Virtual Office Hosted IP PBX Service Works

Each enterprise office’s virtual PBX resides on a server, isolated from any other customer PBX. The server is backed up with a hot standby server located in a separate data center, ready to take over should the first server fail. The databases for the PBXs are also replicated across the three separate data centers.

8x8 Virtual Office Government is easy to install, with all maintenance and upgrades performed remotely without user intervention. Virtual Office enables government offices to quickly and easily add extensions worldwide at any location equipped with broadband Internet access. You can also add virtual phone numbers from other area codes or countries, providing you with a local presence without a local office. With 8x8’s Self Service Portal, it’s quick and easy for users to change extension settings, phone features, and services. In addition, your administrator can make global changes as needed via an administrator portal.

With our sophisticated billing process, 8x8 can provide authorized administrators online, real-time access to bills and call detail reports (CDRs). You’ll always know the exact telecom spend and call logs for every user, regardless of where phones are located.

Each customer’s virtual PBX resides on a server, isolated from any other customer PBX. The

server is backed up with a hot standby server located in a separate data center, ready to take

over should the first server fail. The databases for the PBXs are also replicated across the three

separate data centers.

`

`

8x8 Network

Enterprise Office

Model 6755i Model 6755i

8x8, Inc., a leader in IP voice and video technology, provides a hosted IP

PBX solution that not only meets the critical performance requirements of

larger enterprise customers, but enables capabilities, such as distributed

deployments, that premise-based systems cannot cost-effectively manage.

With the Virtual Office Enterprise solution, companies get all the advanced

features of a traditional PBX (without the capital expense), while enjoying

significant savings of 50% or more off recurring monthly phone charges.

As corporate financial and human resources become

strained, CIO and CFOs are beginning to look at more

cost-effective ways of deploying and managing their

phone systems. Hosted IP voice solutions, which

have witnessed significant adoption in the small

business community, are now being viewed by larger

corporations as viable, money-saving alternatives to

complex, on-premise systems that require a capital

financial investment along with knowledgeable staff.

8x8 Virtual Office

Enterprise is the latest

generation of 8x8’s

hosted IP PBX services

with the scalability,

redundancy, security,

and reliability to meet

the demanding needs

of the mid and large

enterprise.

Fully Integrated Hosted IP PBX Solution

for Larger Enterprise Customers

Why Choose 8x8 Virtual Office

Enterprise?

System Reliability and Availability

8x8 Virtual Office services are designed to meet 99.99% availability. The application software, IP connectivity, and call completion are highly available and reliable.

Disaster Recovery and Redundancy

All 8x8 services are designed with triple redundant access diversity. Three completely separate independent data centers maintain our service, each of which has direct access to multiple tier 1 Internet providers. The service is designed to function without interruption even with the failure of servers, databases, or a complete data center. All of these data centers are class “A” facilities with full power redundancy, including onsite generator backup.

Access Security and System Support

8x8 has been certified by Intel® Business Solutions as a secure service with no security vulnerabilities. Each user is tested and confirmed with our fully encrypted authentication system. Along with our 24/7 network operations center, customers are guaranteed efficient and reliable service from 8x8.

Scalability

8x8 Virtual Office serves companies of all sizes, from the smallest to the largest. All of our services are designed to be linearly scalable, meaning you can add as many sites or as many phones at a single site as you want. With no capital, resource, bandwidth, or technical constraints, your growth is boundless, whether you have 100, 1,000, or 100,000+ employees in your company.

Superior Customer Service

8x8 is committed to delivering outstanding service and support that is flexible and

responsive to customer needs. Technical and customer support is available by telephone, email, and chat at no additional charge for the life of your service.

Multisite Call Flow Capability

A single unified dial plan, multiple dial plans, or a hybrid dial plan are available with 8x8’s hosted IP PBX technology. Multi-office sites (domestic and/or international) can call each other by extension number regardless of their actual physical location. There is no charge for any of these calls or for calls that remain on the 8x8 network.

Contact Center Compatibility

8x8 Virtual Office has been designed to work seamlessly with the 8x8 Complete Contact Center, a full-featured contact center application with multimedia skills-based routing capabilities. This hosted call center solution is available without any specialized premise infrastructure. The Complete Contact Center can be integrated with existing phone systems, and agents can be set up anywhere worldwide with nothing more than a web browser and an 8x8 Virtual Office extension.

Unified Communications

Integration

8x8 Virtual Office Enterprise Solution and the Complete Contact Center integrate seamlessly with Microsoft Outlook and Salesforce.com. In addition, 8x8 has recently launched Virtual Office Pro, an advanced business communications solution that combines advanced business VoIP phone service with powerful online productivity tools.

8x8 Network Operations Center

Data Center 1

Data Center 2 Data Center 3

Cro ss C on nec t C_ro ss _C o_n n ec_t Cross Connect Trunk Trunk Trunk Network

How 8x8 Virtual Office Hosted IP PBX Service Works

Each enterprise office’s virtual PBX resides on a server, isolated from any other customer PBX. The server is backed up with a hot standby server located in a separate data center, ready to take over should the first server fail. The databases for the PBXs are also replicated across the three separate data centers.

8x8 Virtual Office Government is easy to install, with all maintenance and upgrades performed remotely without user intervention. Virtual Office enables government offices to quickly and easily add extensions worldwide at any location equipped with broadband Internet access. You can also add virtual phone numbers from other area codes or countries, providing you with a local presence without a local office. With 8x8’s Self Service Portal, it’s quick and easy for users to change extension settings, phone features, and services. In addition, your administrator can make global changes as needed via an administrator portal.

With our sophisticated billing process, 8x8 can provide authorized administrators online, real-time access to bills and call detail reports (CDRs). You’ll always know the exact telecom spend and call logs for every user, regardless of where phones are located.

Each customer’s virtual PBX resides on a server, isolated from any other customer PBX. The

server is backed up with a hot standby server located in a separate data center, ready to take

over should the first server fail. The databases for the PBXs are also replicated across the three

separate data centers.

`

`

8x8 Network

Enterprise Office

Model 6755i Model 6755i

8x8 Virtual Office Enterprise

NASDAQ: EGHT www.8x8.com

© 2009. The 8x8, Inc. logo is a registered trademark of 8x8, Inc. 8x8, Inc. is a publicly traded company. SALES226/1209

BROCHURE

Hosted IP PBX solutions are quickly becoming the preferred

choice for larger corporations seeking cost-effective ways to

deploy and manage distributed phone systems.

8x8 Virtual Office Enterprise

Fully Integrated Hosted IP PBX Enterprise Solution

Call 1-877-280-8130 and an 8x8 Virtual Office business

service associate will provide you with a free quote

Advanced Features and Functionality

8x8 Virtual Office Government offers an extensive array of advanced features and functionality, including:

• Unlimited Concurrent Calling • Auto Attendant

• Simple Administration • Conference Bridge

• Voicemail with Email Notification • Music/Messaging On Hold • Call Park/Call Pick Up • Do Not Disturb • Call Transfer • Call Forwarding • 3-way Conference

• Caller ID/Call Waiting Caller ID • Local Time Zone Management • Stutter Tone Message Waiting

Notification • Ring Tones • Ring Groups

• Local Number Porting (LNP) • Microsoft Office Integration • Salesforce.com Integration • Online Billing

• High definition voice

• Virtual Office Online Dashboard

Options include:

• Professional Network Design and Integration Services

• Additional Ring Groups • Fax Services

• Call Queuing

• Contact Center Functionality • Virtual (non-geographic) Numbers • Toll-free Numbers

• Switchboard (allows receptionist to easily transfer multiple calls)

• Unified Communications – Online Meetings – Internet Faxing – Call Recording Polycom SoundPoint IP 6000

Multi-featured IP Phones

8x8 offers a range of sleek and

stylish IP phones, including:

Polycom SoundPoint IP 670

• Ideally suited for an executive office • 320x160 pixel backlit color LCD

graphical display

• Polycom HD voice technology • Full duplex speakerphone with

acoustic clarity technology • Six line/speed dial keys • Four context/sensitive softkeys • Six display/menu navigation keys

Polycom SoundPoint IP 6000

• Ideal for midsize conference rooms • Polycom HD voice technology • 12ft microphone pickup range • Dynamic noise reduction • Resists interference from

wireless devices

• Optional expansion microphones For more information on the range of IP phones available check out: www.8x8.com/BusinessSolutions/ Equipment.aspx

8x8 Virtual Office Enterprise

NASDAQ: EGHT www.8x8.com

© 2009. The 8x8, Inc. logo is a registered trademark of 8x8, Inc. 8x8, Inc. is a publicly traded company. SALES226/1209

BROCHURE

Advanced Features and

Functionality

8x8 Virtual Office Enterprise offers an extensive array of advanced features and functionality, including:

• Unlimited Concurrent Calling • Multiple Auto-Attendants • Simple Administration • Conference Bridge

• Voicemail with Email Notification • Music/Messaging On Hold • Phone-based Management • Call Park/Call Pick Up • Do Not Disturb • Call Transfer • Call Forwarding • 3-way Conference

• Caller ID/Call Waiting Caller ID • Local Time Zone Management • Stutter Tone Notification • Ring Tones

• Ring Groups

• Local Number Transfer • Directory Assistance Listing • Microsoft Office Integration • Salesforce.com Integration • Online Billing

• Switchboard (allows a receptionist to easily transfer multiple calls) • Virtual Numbers

• Toll-Free Numbers

Options include:

• Professional Integration Services • Additional Ring Groups

• Fax Services • Call Queuing

• Contact Center Functionality • Virtual (non-geographic) Numbers

Polycom IP phones

delivering HD voice

quality

Our range of Polycom phones

enable clearer, more productive

conversations with an extensive

feature set:

• Full Duplex Speakerphone • Intercom

• Up to 6 Line/Speed Dial keys • 4 Context-Sensitive Soft keys • 6 Display/Menu Navigation keys • Large Graphical LCD Display • Call and Message Waiting Indicator • Corporate Directory

• Call Forward/Call Transfer/ Call Waiting

• Caller ID

• 3-Way Conference • Do Not Disturb (DND)

• Power over Ethernet (PoE) Ready

Polycom SoundPoint IP 550

Hosted IP PBX solutions are quickly becoming the preferred

choice for larger corporations seeking cost-effective ways to

deploy and manage distributed phone systems.

8x8 Virtual Office Enterprise

Fully Integrated Hosted IP PBX Enterprise Solution