Compensation:
Compensation:
Methods and Policies
Define variable pay and discuss the various incentiveDefine variable pay and discuss the various incentive
programs that can be used in such a system. programs that can be used in such a system.
Explain why merit pay may caExplain why merit pay may cause empluse employees tooyees to
compete rather than cooperate. compete rather than cooperate.
Recognize the significant changes in theseRecognize the significant changes in these
innovations and learn to
innovations and learn to differentiate among them:differentiate among them: skill-based, knowledge-based,
skill-based, knowledge-based, credential-based,credential-based, feedback, and competency-based pay.
feedback, and competency-based pay.
Describe issues such as secreDescribe issues such as secrecy, security andcy, security and
compression compression
Define variable pay and discuss the various incentiveDefine variable pay and discuss the various incentive
programs that can be used in such a system. programs that can be used in such a system.
Explain why merit pay may caExplain why merit pay may cause empluse employees tooyees to
compete rather than cooperate. compete rather than cooperate.
Recognize the significant changes in theseRecognize the significant changes in these
innovations and learn to
innovations and learn to differentiate among them:differentiate among them: skill-based, knowledge-based,
skill-based, knowledge-based, credential-based,credential-based, feedback, and competency-based pay.
feedback, and competency-based pay.
Describe issues such as secreDescribe issues such as secrecy, security andcy, security and
compression compression
SecureSecure BalancedBalanced Cost-effectiveCost-effective
Acceptable to employeesAcceptable to employees
TThree aspects of acceptability will be hree aspects of acceptability will be discussed:discussed:
WhWhetethher pay ser pay shhould be secretould be secret
Communication to acCommunication to achhieve acceptabiliieve acceptabilityty
MManagement must answer tanagement must answer thhese questions:ese questions:
How sHow shhould one employee be paid relative toould one employee be paid relative to
anot
anothher er wwhhen ten thhey botey bothh hhold told thhe same job in te same job in thhee
organization? organization?
SShhould we pay ould we pay all employees doing tall employees doing thhe same work e same work
at t
at thhe same level te same level thhe same?e same?
If not, on wIf not, on whhat basis sat basis shhould distinctions be made?ould distinctions be made?
performing the same job based on:
Individual differences in experience, skills, and
performance
Expectations that seniority, higher performance, or
Employees performing the same job make
substantially different contributions to goals
A changed emphasis on important job roles, skills,
knowledge, and so on
Emphasizes the norms of enterprise without having
employees change jobs (promotion)
Without differentials, the pay system violates the
internal equity norms of most employees
Recognizes market changes between jobs in the same
The time they work
The output they produce Skills
Knowledge Competencies
requiring businesses to become more productive
Reliance on outdated pay systems is holding
American businesses back
Traditional pay systems do not effectively link pay to
performance or productivity
Emphasizes a shared focus on organizational success Opens incentives to nontraditional groups
Operates outside the base pay increase system Included in the calculations of variable pay are:
Individual incentive awards Individual recognition awards Group and team awards
companies must based their plans on:
Clear goals
Unambiguous measurements
Visible linkage to employees' efforts K ey design factors include:
Support by management Acceptance by employees
Supportive organizational culture Timing
paycheck is at risk
If business goals aren't met, the pay rate will not rise
above the base salary
Annual raises are not guaranteed
The individual earns all or part of the bonus by
meeting objectives
Pay returns to the base level the next year and the
Base pay
Variable pay Indirect pay
Variable pay helps manage labor costs, but does
not guarantee equitable treatment of employees
Financial insecurity is built into the system As a result, productivity may actually decline
Paying employees on the basis of output is usually
performance is merit pay
A reward based on how well a job was done
Traditionally, merit pay results in a higher base
salary after the annual performance evaluation
Merit increases are usually spread evenly throughout
the subsequent year
80 to 90 percent of firms offer merit raises, but little
of pay increase
Awards are directly linked to performance
Rewarding the best performers with the largest
pay is claimed to be a powerful motivator
This premise has two flawed assumptions:
Competence and incompetence are distributed
in roughly the same percentages in a work group
Employees fail to make the connection between pay
and performance
The secrecy of the reward is perceived as inequity
The size of the award has little effect on performance Merit plans can work where:
The job is well designed
The performance criteria are well delineate
effect
A promise of increased salary in exchange for a
promise to perform satisfactory future work
Many existing merit plans are not clearly linked to an
individual's performance, so merit increases are not always viewed as meaningful
Merit pay focuses on the individual
It is more likely to cause employees to compete with
incentive plan
The employee is paid for units produced Individual incentive plan
takes several forms:
Piecework
Production bonuses Commissions
The task is liked
The task is not boring
The supervisor reinforces and supports the system The plan is acceptable to employees and managers The incentive is financially sufficient to induce
increased output
Quality of work is not especially important
individuals
Team incentive plans can reduce administrative costs Reasons to choose a team incentive plan
It is difficult to measure individual output
Cooperation is needed to complete a task or project Management thinks this is a more appropriate
cohesiveness and reduce jealousy
In the United States, there may be a clash between
societal norms and group incentive systems
For small-group incentives to be effective,
management must:
Define its objectives Analyze the situation
competition can result in:
Withholding information or resources Political gamesmanship
Not helping others
Sabotaging the work of others
To minimize these problems, some organizations are
individual or group incentives
Payments are usually based on one of two performance
concepts:
Sharing profits generated by the efforts of all
employees altogether
Sharing money saved as a result of employees'
organizationwide level:
Suggestion systems
Company group incentive
plans (gain-sharing)
organizational effectiveness
It includes some kind of reward based on the
successful application of the idea
The key to success is employee involvement These programs are quite cost-effective
Suggestion systems can:
Improve employee relations Foster high-quality products Reduce costs
Increase revenue
Suggestion
systems are often administered by the HR department
Management commitment Clear goals
Designated administrator Structured award system Regular publicity
incentive plans that use a financial formula to:
Distribute organization-wide gains, and
Unite diverse organizational elements in the common
pursuit of improved organizational effectiveness
Through cash bonuses, these systems share the
benefits of:
Improved productivity Reduced costs
effective in enhancing teamwork in:
Manufacturing organizations Service organizations
Commonly used gain-sharing plans: Lincoln Electric
Scanlon Rucker
total profit to employees in cash or deferred bonuses
Profit sharing is not dominant in other industrialized
countries
Profit-sharing plans are typically found in three
combinations:
Cash or current distribution plans Deferred plans
A combination of both
pay will not be used in the future
The new designs will be people-based Variants of people-based pay:
Skill-based
Knowledge-based Credential-based Feedback
How many skills employees have, or How many jobs they can do
Expected positive outcomes include: Increased quality
Higher productivity
A more flexible workforce Improved morale
Decreased absenteeism and turnover
When a new skill
is added to an existing job, the employee earns a
pay increase by mastering it
Methods for defining individual skills: Direct observation
Testing
acquiring additional knowledge
Applies to both the current and new job
Stretches the skill-based model to professionals,
managers, and some technical personnel
A study compared two manufacturing plants
One used the job-centered pay design; the other a
knowledge-based design
After 10 months, the pay-for-knowledge facility had
individual must have:
A diploma or license, or
Pass one or more examinations from
a third-party professional or regulatory
agency
Credential-based pay is more cut-and-dried than
Aligning pay with strategic business objectives Establishing a direct connection between the
jobholder and his/her part in accomplishing goals
This design must conform to four principles: Flows directly from strategic business goals
Directly links employees' actions to these goals
Provides sufficient opportunity for rewards to hold
employees' attention
the extent to which:
Compensation will be secret Compensation will be secure Pay is compressed
In many organizations, pay ranges and individual
pay are open to the public and fellow employees
(open system)
With the secret system, pay is known only to the
employee, her/his superior, and HR M/payroll
In some organizations, employees cannot discuss
To reduce the manipulative aura surrounding pay, a
company must share pay information with employees
As firms post job openings, information on pay
becomes a critical decision
When deciding on secrecy or openness:
Determine what employees want to know about pay Decide if the information will harm or help the firm Weigh performance, interdependence, and causal
So can the belief that there will be future
compensation security
Plans for providing this security include:
A guaranteed annual wage
Supplementary unemployment benefits
Cost of living allowances (CO
LAs)
Severance pay
Seniority rules
difference between their pay and that of colleagues
There is a narrowing gap between senior and junior
employees and between supervisors and subordinates
Differentials of 10 percent or less are not unusual
Junior employees are sometimes brought in at salaries
greater than those of their superiors
The resulting low morale can lead to decreasing
productivity, higher absenteeism, and turnover
To identify pay compression, compare salaries and