BruinTech Vendor Meet & Greet

(1)

1

Information Technology Services Information Technology Services

BruinTech Vendor Meet & Greet

Cloud Services Update

Microsoft Office 365

Google Apps for UCLA

Mark Bower

IT Services

(2)

2

Google Apps available for all faculty and staff

Sep 2014 Student deadline to migrate from BOL Oct 2014 BOL Faculty and staff deadline to migrate from BOL Jan 2015 BOL BOL Feb 2015 Decommission Bruin Online (BOL) email Oct 2012 Office 365 evaluation Jan 2014 Office 365 pilot June 2014 Office 365 available for all

campus departments Nov 2012 Box evaluation Oct 2013 Box pilot Jun 2014 Box for faculty

and staff soft launch Google Apps

available for all students Sep 2012

Cloud Email and Collaboration

Services Roadmap

Google Apps for faculty and staff

soft launch Jun 2014

Oct 2014 Box available for all faculty, staff,

students and departments

(3)

3

• Hybrid implementation - O365 integrated into Enterprise Messaging (EM) service. Existing and new EM customers can opt into the service. UCLA Health Systems is planning for their own “tenant” environment.

• Multiple plans with different offerings, “A2” service plan free to University. Covered by UC Wide agreement with Business Associate Agreement (BAA).

• Service highlights include 50 GB mailbox quota, 1 Terabyte OneDrive storage, 25 MB maximum message size, Exchange Online Protection antispam and antivirus .

Exchange Online, Office Web

Apps, OneDrive/Sharepoint, and

Lync Online

Office 365 Testing In Progress

• Capital Programs

• Center for Digital Humanities (CDH)

• Department of Intercollegiate Athletics (DIA) • Housing & Hospitality Services (H&HS), • Library / Digital Initiatives and Information

Technology (DIIT)

• Social Sciences Computing (SSC) • University Extension (UNEX)

Planning for Migrations

• Anderson School of Management – Existing Students and Employees (August)

• Corporate Financial Services (September) • University Extension (October)

Migrations Completed

• IT Services – Completed in February 2014 • Anderson School of Management – Fall 2014

(4)

4

Information Technology Services

IT Services

Migration

• Moved data from vault to online mailbox before migration

• Staged migration and would opt to complete migration in single step • Training completed with approximate 50% attendance

• Positive feedback with 92% satisfaction rate for migration participants. • Final report completed and available

Path Forward

• Move IT Services to Exchange Online Protection for antivirus and antispam • Implement georedundancy for Active Directory Federation Services (ADFS),

targeting use of Microsoft Azure Services

• Improve branding and identity as part of upgrade to ADFS services • Implement support for Public Folders

• Implement Lync 2013 online and expand services to all Enterprise Messaging customers

• Work with interested departments to facilitate testing and migrations.

(5)

5

• Core services covered by UC wide agreement. There is NOT a Business Associate Agreement in place for this service and data is stored internationally.

• 30 GB data storage that is split between services (Gmail, Drive, etc). Maximum message size of 25MB.

• Students, Alumni, and Retirees eligible for service. Employee eligibility launch

September 2014.

Core Services – Gmail,

Calendar, Contacts, Drive, Sites,

and Talk. Also, over 75 other

services

• Started delivering services in March 2012 with direct provisioning of Fall 2012 Undergraduate students.

• Switch To Google application brought on line in September 2012 and made available to existing student Bruin Online email users. • Spring 2013 - Ability to do direct delivery of

@ucla.edu email addresses to destination email address of choice.

• Winter 2014 - BOL email to Google Apps email migration option added with over 2700

mailboxes having been migrated so far. • Winter 2014- Common Systems Group and

ITPB voted to endorse the implementation of Google Apps for Employees and to retire the current Bruin OnLine mail service.

(6)

6

Goals

• Recommendation for implementation

timeline

• Review and comment on

communication plans and materials

• Develop use case documents to help

users better understand options and

choices.

• Development reference models for

departmental cloud services use.

• Recommendations for and review of

support materials for IT departments

and end users.

Google Apps Advisory Group Membership

Eugene Acosta , IT Services

Mark Bower, IT Services

Ann Chang, UCLA Health Systems

Dave George, Anderson School

Lisa Kemp Jones , UCLA Library

Max Kopelevich ,Chemistry &

Biochemistry

S. Kumar, Anderson School

Mike Lee, Social Sciences Computing

Harold Shin , Center for Digital

Humanities

(7)

7

June 2014

• Employee eligibility added in Enterprise Directory

• Announced availability to employees to IT departments via Common Systems Group, Advisory Group, and direct contact.

• Departments can reach out to users might need special handling before summer break.

Summer 2014

• Initiate communications plan for students to have them move from Bruin Online storage to Google Apps with deadline of October 214.

• Develop support materials for Departmental IT groups and end users. • Develop Communications plan for launch of service

September 2014

• Officially launch availability of service to employees.

October 2014

• Students to move off of Bruin Online storage in October 2014.

January 2015

• Employees to move off of Bruin Online storage by January 30, 2014.

Google Apps Expansion & BOL Mail Retirement

Approach

(8)

8

• You will now be able to have your @ucla.edu email address delivered to the

mailbox of your choice. No forwarding rules required.

(9)

9

(10)

10