Enterprise IP-PBX Solution

Enterprise IP-PBX Solution

SIPPBX 6200GS/6200S

Connecting Business Together

http:// www.welltech.com

SIPPBX 6200GS

SIPPBX 6200GS Building Blocks

Auto Attendant

Voice Mail

16 Parties

Conference

Billing CDR

Web

Management

Telephony

Service

RTP

Audio/Video

SIP

NAT Traversal

UDP/TCP/IP

Enterprise

Billing

SP362

LP388

3504A

Attendant

Console

3804A

WG5250

IP-PBX Challenges Today

Globalization

•

Different Locations

•

Branch Office

•

Home Workers

•

Frequency Travelers

•

World-wide Customers

Limited Budge

•

Management Cost

•

Deployment Cost

•

Bandwidth Cost

•

Per-Seat/Upgrade Cost

Business Needs

•

Rich Telephony Features

•

Attendant Console

•

Conferencing

•

Video Talking

•

Collaboration

•

Real Time Chatting

Reliabilities

•

Robust Design

•

High Available

•

Network Failure Recovery

•

Continues Support

•

Continues New Features

Reliabilities

•

Robust Design

•

High Available

•

Network Failure Recovery

•

Continues Support

•

Continues New Features

•

Security

Business Needs

•

Rich Telephony Features

•

Attendant Console

•

Conferencing

•

Video Talking

•

Collaboration

•

Real Time Chatting

Limited Budge

•

Management Cost

•

Deployment Cost

•

Bandwidth Cost

•

Per-Seat/Upgrade Cost

IP-PBX Challenges Today

Globalization

•

Different Locations

•

Branch Office

•

Home Workers

•

Frequency Travelers

Connecting Business Together

SIPPBX 6200GS

Headquarters

Branch Offices

Home Workers

Travelers

Pure IP based IP-PBX

SIPPBX 6200GS

WAN

TCP/IP

WAN

TCP/IP

Headquarters

Branch Office

VOIP

Provider

VOIP

Provider

When Working at Home

SIPPBX 6200GS

Ringing Ringing

Answer & Talk Logon your

Soft-Phone (ext. 222)

ext. 222

WellGate 3804A FXO gateway PSTN Phone or

Talk to Customers FREE

SIPPBX 6200GS

WAN

TCP/IP

WAN

TCP/IP

Customer

Customer

Free of Charge SP362 softphone

Receive Order Anywhere

SIPPBX 6200GS

Ringing Ringing

Answer & Talk

IP-PBX Challenges Today

Globalization

•

Different Locations

•

Branch Office

•

Home Workers

•

Frequency Travelers

•

World-wide Customers

Business Needs

•

Rich Telephony Features

•

Attendant Console

•

Conferencing

•

Video Talking

•

Collaboration

•

Real Time Chatting

Reliabilities

•

Robust Design

•

High Available

•

Network Failure Recovery

•

Continues Support

•

Continues New Features

•

Security

Limited Budge

•

Management Cost

•

Deployment Cost

•

Bandwidth Cost

Q.O.S. and VOIP Firewall

SIPPBX 6200GS

Voice

IP Net

Voice

IP Net

Data

IP Net

Data

IP Net

Data

NAT Traversal VOIP Firewall

Bandwidth Saving

SIPPBX 6200GS

Voice

IP Net

Voice

IP Net

Data

IP Net

Data

IP Net

Built-in Most Codec. No Interoperability Problem

Call Basis LBR: G.723

G.729

Intelligent NAT Traversal

SIPPBX 6200GS

WAN

TCP/IP

WAN

TCP/IP

Headquarters

Branch Office Private Network

Call his Colleague

RTP via LAN

Calling From Hotel Private Network

Call his Headquarters Colleague SP362 Softphone

Cost Saving with IP Trunk

SIPPBX 6200GS

Dial 00x-xx-xxx-xxx Thru. Provider

1 for Lowest Rate

VoIP

Provider 1

VoIP

Provider 1

VoIP

Provider 2

VoIP

Provider 2

Local

PSTN

Local

PSTN

ext. 222

Click to Reduce Cost (IP Trunk)

SIPPBX 6200GS

Dial 00x-xx-xxx-xxx Go for VOIP

Provider 2 first

VoIP

Provider 1

VoIP

Provider 1

VoIP

Provider 2

VoIP

Provider 2

Click to change the Routing Special

promotion for 1 month

When You are Traveling to Oversea

SIPPBX 6200GS

Talk to your Colleagues or Family just like Office

Colleagues at Office

Home or Customer

ext. 222

Upgrade with Lowest Cost

SIPPBX 6200GS

WAN

TCP/IP

WAN

TCP/IP

Headquarters

Branch Office 1

5260 1E

1. Setup a new branch 2. Extend Branch 1 to a E1 3. Extend Headquarter to 4 E1

Branch Office 2

WG5260

IP-PBX Challenges Today

Globalization

•

Different Locations

•

Branch Office

•

Home Workers

•

Frequency Travelers

•

World-wide Customers

Limited Budge

•

Management Cost

•

Deployment Cost

•

Bandwidth Cost

•

Per-Seat/Upgrade Cost

Business Needs

•

Rich Telephony Features

•

Attendant Console

•

Conferencing

•

Video Talking

•

Collaboration

•

Real Time Chatting

Reliabilities

•

Robust Design

•

High Available

•

Network Failure Recovery

•

Continues Support

•

Continues New Features

High Availability - Redundant

SIPPBX 6200GS

Voice

IP Net

Voice

IP Net

Hot Standby

Hitless Failover Active/Standby Virtual IP

If Network Failure

SIPPBX 6200GS

Dial 0x-xx-xxx-xxx Network Failure

VoIP

Provider 1

VoIP

Provider 1

Route to local PSTN

Local PSTN

Local PSTN

Secure a privacy talking

SIPPBX 6200GS

WAN

TCP/IP

WAN

TCP/IP

Headquarters

Branch Office

VOIP

Provider

VOIP

Provider

SIPPBX 6200GS

Encrypted Voice

Voice Recording/Auditing

SIPPBX 6200GS Customer Call for

Order

WellRec 5600

Voice Recording for incoming call

Customer

Voice Recording for outgoing call

ext. 222

I am happy to hear it.

draft-ietf-sipping-mwi-04

RFC 3264

RFC 3321

draft-levy-sip-diversion-08

RFC 3261

draft-ietf-sipping-cc-conferencing-03

RFC 3325

RFC 3323

RFC 3365

draft-ietf-sip-replaces-05

draft-ietf-sip-cc-transfer-05

draft-ietf-sip-replaces-05

H.323

H.245

draft-ietf-sip-refer-07

H.225

RAS

RFC 2543

draft-ietf-mmusic-sdp-t38-00

IP-PBX Challenges Today

Globalization

•

Different Locations

•

Branch Office

•

Home Workers

•

Frequency Travelers

•

World-wide Customers

Limited Budge

•

Management Cost

•

Deployment Cost

•

Bandwidth Cost

•

Per-Seat/Upgrade Cost

Business Needs

•

Rich Telephony Features

•

Attendant Console

•

Conferencing

•

Video Talking

•

Collaboration

•

Real Time Chatting

Reliabilities

•

Robust Design

•

High Available

•

Network Failure Recovery

•

Continues Support

•

Continues New Features

Selected Telephony Features

•

Call Hold

•

Call Transfer

•

Call Forward

•

Call Waiting

•

Call Screening

•

Calling Name

•

Call Pickup

•

Camp On

•

Hide/Show ANI

•

Company CRBT

•

DID/DOD

•

Short Code

•

Do Not Disturb

•

Find Me

•

Miss Call Notify

•

Voice Mail Notice

•

MWI

•

Call Park/Retrieve

•

Call Waiting

•

Parallel Ringing

•

Video Phone

偉僑電腦你好, 請直撥分機

號碼

或撥9由總機為你轉接

Welcome to call Welltech, please dial the extension number or 9 for operator. For Chinese service, please dial 1.

Multilanguage Auto Attendant

SIPPBX 6200GS Dial 211

Answer & Talk

Dial Welltech Access Number

Call Forward

SIPPBX 6200GS

No answer or busy Failed to Reach,

Call to your Mobile

Answer & Talk

Voice Mail

SIPPBX 6200GS

Sherry not able to answer

Hi This is Sherry. I am not available to take you call now, please leave your message after Beep

Hi, I am Sam. Please call me back. Bye!

Multiple Ways to Notify

SIPPBX 6200GS

Sherry got a voice mail. Try to Notify her

SIP MWI

MWI Lighting You have 1 new message/0 old message.

eMail Server

Email Notify

Retrieve e-Mail

Hi, I am Sam. Please call me back. Bye

Missed Call

SIPPBX 6200GS

No answer or user is busy

Retrieve e-Mail

Sherry’s missed call. Try to Notify her

My boss is calling me

8 Parties Conference Call

Conference

Room

ext. 222

Hi Boss, I need your help. Could you please join the conference?

8 Parties Meet Me Conference

SIPPBX 6200GS

Sherry’s

Conference

Room

Sherry Start the Personal virtual Conference Daniel dials in

Samuel dials in Alex dials in

Conferencing Started

Video Talking

SIPPBX 6200GS

WAN

TCP/IP

WAN

TCP/IP

Headquarters

Branch Office

Video Talking NAT Free

PSTN

MS LCS

–

PSTN DOD

SIPPBX 6200GS

MS LCS 2005

Login LCS

Dial 0912-345677

801 606

route to PSTN Ringing

MS LCS- PSTN DID

SIPPBX 6200GS

MS LCS 2005

Login LCS

205

Dial 82265205

801 606

Call to LCS and 205

Ringing

MS LCS – Call from PABX

SIPPBX 6200GS

MS LCS 2005

Login LCS Remotely

205

Dial 205

801 606

Call to LCS and 205

Ringing

MS LCS

–

Call Office Colleagues

SIPPBX 6200GS

MS LCS 2005

Login LCS

Dial 801

801 606

route to PABX

MS LCS

–

Call IPPBX Colleagues

SIPPBX 6200GS

MS LCS 2005

Login LCS

Dial 205

801 606

Ringing

MS LCS

–

Conferencing

SIPPBX 6200GS

MS LCS 2005

205

Dial to Conference

801 606

Call Conference Server

Dial to Conference

WG5260

PSTN

Dial to Conference

Conference

Room

Really Busy Person …..

SIPPBX 6200GS

Answer & Talk

Answer & Talk

ext. 222

ext. 222

ext. 222

WellGate 3804A FXO gateway

Define Your Phone Schedule

SIPPBX 6200GS

08:00-18:00 to my office phone 18:00-21:30 to my mobile 21:30-08:00 to my voice mail

Called Party Camp on

SIPPBX 6200GS

Calling Sherry Sherry is

talking to customer

Camp On Sherry need call

back when she get free

Create Call for Sherry

Answer & Talk Answer & Talk

Do Not Disturb

SIPPBX 6200GS

12:00-13:00 Regular Lunch 16:30-17:30 Meeting time Send Busy

Retrieve your Call Anywhere

SIPPBX 6200GS

Sherry is somewhere in the office. Let me try to find her

Call is Parked to 801

Dial 801 & Talk

Operator

WellGate 3804A FXO Gateway

Hitless Migration

SIPPBX 6200GS Use the SAME

Original PSTN Number

Welcome to call Welltech, please dial the extension number or 9 for operator. For Chinese service, please dial 1.

Operator

WellGate 3804A FXO Gateway

PABX Integration

SIPPBX 6200GS

TCP/IP

For Incoming FXO (3804A)

For Outgoing To IVR

Enhanced Conference

SIPPBX 6200GS

Web Login to Create a Conference

Wellxfer 6300

Virtual Conference

Web Initiated Conference Phone ad-hoc Conference Schedule Conference Meet Me Conference

Up-to 64 Participants/Room

Customer

Answer as first participant Call to GM & Customers

Customer

Control the Meeting Via Web

SIPPBX 6200 Family

Attendant Console

SP 362

Traveler Softphone Enterprise Billing

FXO Gateway 3804A LP388/FXS 3504A

Wellgate 5260

Analog PSTN – 3804A

FOX Gateway 3804A

PSTN to SIP SIP to PSTN

PSTN G.723.1 G.729A G.711 G.168/G.165 Echo Cancellation Caller ID FSK DTMF Call Supervision DTMF Relay RFC/2833 SIP INFO 1 Stage Dialing 2 Stage Dialing Fax

Transmission Call Transfer

E1/T1 Connection – WG5260

E1/T1 to SIP Programmable Up-to 4 E1/T1

PSTN E1/T1 G.723.1 G.729A G.711 GSM G.168/G.165 Echo Cancellation

1 Stage Dialing 2 Stage Dialing DID/DOD DTMF Relay RFC/2833 SIP INFO Fax Transmission T1 IDSN/PRI QSIG T1 CAS/E&M

E1/T1 Trunk Gateway

E1 IDSN/PRI QSIG

E1 CAS/MFC R2

Call Transfer Call Hold

Using Analog Phone – 3504A

SIP to Phone

G.723.1 G.729A G.711

G.168/G.165 Echo

Cancellation

Caller ID Display

DTMF Relay RFC/2833 SIP INFO

2 Ethernet Port Fax

Transmission Call Transfer

Call Hold

FXS Gateway 3504A

Business IP-Phone – LP 388

2 Lines

G.729A G.711 EC

Local Conference

Call Transfer Call Hold Call Waiting

Feature Key: Mute

Missed Call MWI

Don’t Disturb

2 Ethernet Port Headset

Speaker Phone

2*16 character LCD display

Operator Console

Working Area

Login to Service

Up-to 6 Call Queue

Call Park Area Organization

Tree

Real Time Status and Click to Transfer Auto Park

One Click Transfer

Talk & Transfer

Business Softphone – SP362

Status Indicator

2 lines

Retrieve Voice Mail

Do not Disturb

Missed Call

Camp on

Follow Me Forward Call

Pickup

Conference Quick

Conference

Enterprise Billing Software

Real Time Call Traffic

Call Detail Record

Summary Detail

Division Report Multi-Languages TCP/IP Based

Tariff Rate Update

Migrating from PSTN to VOIP

- Central Management

-Office to Office Free Call

-Office Local Call

-PABX to IP Call

-IP to PABX Call

-Unlimited IP provider

-Hitless Migration

Moving to Pure IP World

E1/PRI

WAN/VPN

6200GS

5260

PABX Analog Trunk Station Line

Analog PSTN

Analog Trunk Station Line

PABX

PABX

Pure IP World

E1/PRI

WAN/VPN

6200GS

5260

Analog PSTN