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Certification Program
Bernard Chomilier, Paul Molinaro, Caroline Loftus
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Certification Program Overview
• Professionalize logistics
• Created for the humanitarian sector • Address training needs at multiple levels of organizations Certification Program
Certification in Humanitarian Logistics (CHL)
• Fundamentals of SC and logistics
• For field logisticians at operational level
Certification in Humanitarian Supply Chain Management (CHSCM)
• Emphasis on planning, operating, and improving supply chain • For mid-level managers, senior logisticians operating at tactical
level Level I Level II • Improved program support • Increased collaboration and understanding • Standard vocabulary • Broad understanding of supply chain
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Where we are with CHL
• 26 completions – Average : 53 weeks – Range: 12 – 101 weeks • 341 enrolled – 53% in Africa – 80% men, 20% women • 65% self-funding • Distribution among organizations: – UN: 49% – NGOs: 23%
– Red Cross Movement: 10% – Local NGOs: 1% – Other: 17% UN INGO Local NGO Other Distribution of students Africa Europe Asia Asia
Central & South
America Middle East
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Expanding Reach: Student of the Year Award
• Student of the Year
award recognizes
students’ achievements
• Award to be presented at
Chartered Institute of
Logistics and Transport
event in June
• Fritz Institute sponsoring
the award
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Choosing the Student of the Year
Considerations
• Overall high quality
course work completed • Significant
improvement in coursework during program
• Excellent quality of course work under difficult circumstances Supporting Evidence • Coaches’ recommendations and feedback • Reference from students’ organizations • Information from students • Students’ work
“Sorry for the delay submitting the assignment. You may have heard that one of the Plan International field office in Pakistan was attacked last week. This had caused a shock to all agencies and more work. Apart from this monthly reports,
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Student of the Year finalists for 2008
• Eskalem Bogale, UNHCR
(Monrovia)
– Pilot student, completed in July 2007
• Tabinda Syed, UNICEF
(Pakistan)
– Pilot student, completed in January 2008
• Caroline Clarinval, ICRC (Sri
Lanka)
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Expanding Reach: Scholarship Program
• Provide better access to the CHL program via scholarships
• Aimed at self-funding individuals
– To apply, need at least 6 months of humanitarian logistics experience
• 10 scholarships in 2008 sponsored by Fritz Institute • Create sense of competition and excitement around
CHL
• Allows us to ask students directly why certification is important Application process finalized Scholarship program launch Deadline for applications Winners notified April Mid-May Mid-August Mid-September
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Certification Perspectives
• One student’s experience: Tabinda
Syed, UNICEF
• One organization’s experience: Martin
Dalton, Concern Worldwide
• Learning center perspective: Peter
Jones, Logistics Learning Alliance
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Further developments: Translating CHL into French
• Strategic decision to offer CHL in French – Learning materials – Coaching • Address shortage of French-speaking logisticians, particularly in West Africa
• Addresses need for local capacity building
• Timing:
– Pilot in October 2008 – Launch in early 2009
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Certification in Humanitarian Supply Chain Management (CHSCM)
• Builds on the
foundation and
structure of CHL
• Heavy emphasis on
planning and ties to
organizational and
program strategy
• Complex case study
environment
• Pushes logisticians
beyond ‘as is’
processes
Organizational strategy Programs Relationships Supply Chain Management11
CHSCM elements: Planning
• Framework for planning
and setting up a supply
chain
• Emphasizes impact of
planning on supply chain
performance
• Considers supply chain
types in planning phases
• Ties planning processes to
organizational and program
policy and goals
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CHSCM elements: Supply Chain Operation and Coordination
• Provides framework for coordinating and operating supply chain
• Emphasis on performance monitoring and measurement against
expectations
• Structured approach to problem and resolution identification
• Project management and change management Performance Managed Performance Planned Expectation s set Plans set, reqts determined Operation plans in place Performanc e monitored Problem cause/actio n analyzed Action taken Performance Executed Goals Plans Support Results Data Change in execution
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Case study environment: Students must manage complex operations in multiple countries
• Ongoing food and shelter distribution operations in Betaland
• SCILaid taking the lead on shelter for vulnerable population
Regional Logistics Center in
Epsilonland
Working with the Deltaland Ministry of Health to support primary health care program Engaged in preparedness planning Assessing hurricane damage
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Demonstrating competence
• Fewer, more complex tasks
– Multiple, interlinked concepts in each task
• Frameworks in learning units applied
• Sample: “Configure a fixed order quantity inventory system
assuming a service level of 95% and that there are 7 days in a week.”
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Who is eligible and ready?
• Candidates who have completed CHL
– Assume 6 months between courses to gain additional experience
• Logisticians operating at a tactical level within humanitarian organizations
– Engaged in planning, resourcing, managing supply chain and implementation of supply chain strategy
– 3-5 years of experience in humanitarian logistics
• Senior logisticians, mid-level managers
Students do not need to be engaged daily in warehouse
management, procurement, etc., but should have experience and expertise with foundation skills of supply chain
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Launch
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Gaining University Recognition for the Certification Programme
3 Options
•
CHL as an
entry
qualification to relevant
undergraduate/bachelors
programmes
•
CHSCM as an
entry
qualification to
relevant
postgraduate
masters
programmes
•
CHSCM as an
exemption to a unit
on
humanitarian supply chain management
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Initial list of target Universities
• Lugano (Switzerland)
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• Cranfield (UK)
• Plymouth (UK)
• Southampton (UK)
• Greenwich (UK)
• Cardiff (UK)
• Coventry University (UK)
• Erasmus (Netherlands)
• Woolangong (AU)
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What do we need to do?
• Identify and contact universities
• Apply for entry/exemption
• Send materials
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Collaborative Partnership
• Advisory Committee
– Francois Mounis, ICRC – John Rickard, IRC
– Enrique Torres, MSF – Holland
– Martijn Blansjaar, Oxfam
• Training Institutions
– Dorothea, CILT-UK – Peter Jones, Logistics
Learning Alliance
• Donors
– USAID – ECHO – DFID
– Caroline Loftus, Save the Children US – Abdi Egeh, UNHCR
– Paul Molinaro, UNICEF
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Medical Logistics Training
