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(1)

March 4, 2013

Mr. Cliff Guffey

President

American Postal Workers

Union, AFL-CIO

1300 L Street, NW

Washington, DC 20005-4128

Dear Cliff:

Certified Mail Tracking Number:

7012 2920 0000 8276 9553

As information, enclosed is a copy of the second and final Post Implementation Review for

the Panama City, FL Processing and Distribution Facility (P&DF) Area Mail Processing

(AMP).

If you have any questions, please contact Rickey Dean at extension 7 412.

Sincerely,

Patrick M. Devine

Manager

Contract Administration (APWU)

Enclosure

(2)

Type of Distribution Consolidated: Originating

Facility Name & Type: Panama City P&DF

Street Address: 1336 Sherman Ave

City: Panama City

State: FL 50 Facility ZIP Code: 32401

District: North Florida

Area: Southern

Finance Number: 117260

Current 3D ZIP Code(s): 324

Miles to Gaining Facility: 106

EXFC office: Yes

Plant Manager: Eugene Green

Senior Plant Manager: Arthur A Rosenberg

District Manager: Charles J. Miller

Facility Name & Type: Pensacola P&DC

Street Address: 1400 W Jordan St

City: Pensacola

State: FL 50 Facility ZIP Code: 32501

District: North Florida

Area: Southern

Finance Number: 117410

Current 30 ZIP Code(s): 325

EXFC office: Yes

Plant Manager: Ethel M. King

Senior Plant Manager: Arthur A Rosenberg

District Manager: Charles J. Miller

Approval Date: April28, 2010

Implementation Date: Jul-01-2010

PIR Type: Final PIR

Date Range of Data: Jul-01-2010:

Processing Days per Year: 310

Bargaining Unit Hours per Year: 1,750

EAS Hours per Year: 1,825

Jun-30-2011

Date of HQ memo, DAR Factors/Cost of Borrowing/ May

27, 2009

New Facility Start-up Costs Update

1---1

Date & Time this workbook was last saved:

Area Vice President: Jo Ann Feindt

Vice President Network Operations: David E. Williams

Area AMP Coordinator: Andrew Benefield/Steve Jackson

NAI Contact: Barbara Brewington

02-06-2013 14:02

(3)

Approval Signatures

Losing

~me

and Type:

Faclifty ZW' Code:

Flrumc• Numb$r:

Cw·rgnt SCF liP C000(s):

Type oi Distribuiion Consolidated: ..:O;:..;r;.;;ig;a;;ina=ti::.:..OO:.;z.... _ _ _ _ _

Gainfng ~ma and Type:

Pensacola P&DC

Faclmy

ZW' Code:

FlmaMe

Numb$r:

Cum:~nt SCF ZIP Code{s):

Implementation Date: ..;::0..;..7/:..;;0..;.;1/-:.1.;;.0 _ _ _ _

_

Date Range of Data:

to

ACKNOWlliDOEMENT OF ACCOUNTA81!.JiY • I ad<~ !ilai I am ~ntilble fot rt!$jli!C!irog al'lll svi'IX)I'Iil'lg WI til~ of

an

~ posilli r<!pOt!ing

systems, ll'ldudi!'!g llna!!CI:lli tepl.ll'l$ lVld triose nill!ltinS lo OOfl'IP!iance with conltacltng. com!)lll:ment, or simil!lr el'l'or!s involvlnglhe in~ end expendJ~ of

rUI'Id~;;, as well a~;; !Ill s)I'Sfem$ to service to rn;r eu!ltome!'S. LOSli'fG El!Cli.ITY:

Senior Plant

Mtimager:

Arthur A

Ro$enbeig

jl,{fUQff~

Area Vice Pnasfctem:

Jo Ann Feino't

David E. Willlams

Comme~:---2

(4)

Executive Summary

Last Saved February 6, 2013 Date Range of Data

Losing Facility Name and Type:

Street Address: City: State: Current SCF ZIP Code(s): Type of Distribution Consolidated:

Gaining Facility Name and Type:

Street Address: City: State:

SavjngslCosts

Staffing

Service

Function 1 Workhour Savings Non-Processing Craft Workhour Savings

(less Maint/Trans) PCES/EAS Workhour Savings

Transportation Savings Maintenance Savings Space Savings

Total Annual Savings

Total One-Time Costs

Total First Year Savings

Craft Position Loss PCES/EAS Position Loss

First-Class Mail Service Performance (EXFC 0/N)

First-Class Mail Service Performance (EXFC 2 Day)

First-Class Mail Service Performance (EXFC 3 Day)

Customer Experience Measurement Overall Satisfaction Residential at PFC level Customer Experience Measurement Overall Satisfaction Small Business at PFC level

3

Final PIR vs Pre AMP Final PIR vs Approved

$0

$0

53

Losing Current Qtr Gaining Current Qtr

95,39% 95,87%

93.72% 93,62%

82.00% 90,38%

89.4%

86.7%

PIR Type: Final PIR

Jul-01-2010 - Jun-30-2011

from Workhour Costs - Combined

from Other Curr vs Prop from Other Curr vs Prop from Transportation HCR

and Transpottation PVS

from Maintenance

from Space Evaluation and Other Costs

from Space Evaluation and Other Costs

from Staffing-Graff

from Staf/ing-PCES!EAS

from Service Perfonnance & CSM

from Service Perfonnance & CSM

from Service Perfonnance & CSM

from Service Perfonnance & CSM

from Service Perfonnance & CSM

(5)

Calculati'm Beftmmces

Combined Losing and Gaining Facility Data: PreAMP Proposed Final PIR

Function 1 Workhour Costs

$16,416,818

$16,192,384

$14,219,205

Non-Processing Craft Workhour Costs

$713,059

$712,394

$527,493

(less Maintenance & Transportation)

PCESIEAS Workhour Costs

$2,439,162

$2,375,900

$2,226,845

Transportation Costs

$4,291,392

$4,141,937

$4,552,322

Maintenance Costs

$8,119,714

$7,982,834

$8,584,126

Space Savings

$0

$0

$0

Total Annual Cost

$31,980,144

$31,405,449

$30,109,991

Total One-Time Costs

$0

$0

$0

Total First Year

$31,980,144

$31,405,449

$30,109,991

Staffing

Craft Position Total On-Rolls

306

298

274

PCESIEAS Position Total On-Rolls

27

27

25

Final PIR vs Proposed

Final PIR vs Pre-AMP (Approved) AMP Approved AMP

Function 1 Workhour Savings

$2,197,612

$1,973,178

$224,434

Non-Processing Craft Workhour Savings

$185,566

$184,901

$665

(less Maint/Trans)

PCES/EAS Workhour Savings

$212,317

$149,055

$63,262

Transportation Savings

($260,930)

($410,385)

$149,455

Maintenance Savings

($464,412)

($601 ,292)

$136,880

Space Savings

$0

$0

$0

Total Annual Savings

$1,870,153

$1,295,458

$574,695

Total One-Time Costs

$0

$0

$0

Total First Year Savings

$1,870,153

$1,295,458

$574,695

Staffing

Craft Position Loss

32

24

8

PCES/EAS Position Loss

2

2

PIR Executive Summary

(6)

Summary Narrative

Last Saved: February 6, 2013

Losing Facility Name and Type: Panama City P&DF

Current SCF ZIP Code(s):

324

Type of Distribution Consolidated:

Originating

Gaining Facility Name and Type: Pensacola P&DC

Current SCF ZIP Code(s):

325

5

Background:

The Southern Area, with the assistance of the North Florida District, has completed the Final Post Implementation Review (PIR) of the Area Mail Processing (AMP) proposal that

consolidated originating mail from the Panama City P&DF to the Pensacola P&DC. The transfer of originating mail from the Panama City P&DF to the Pensacola P&DC was completed on July 1, 2010. The data for the pre-AMP period was FY 2009 and included all operations for the Panama City P&DF and the Pensacola P&DC. The data for the Final PIR was July 1, 2010 thru June 30, 2011.

Financial Summary:

Total Annual Savings Total First Year Savings

Final PIR Vs Pre-AMP $1,870,153 $1,870,153

Final PIR Vs Proposed $1,295,458 $1,295,458

The Final PIR savings is above the proposed annual savings of $574,695 with the majority of savings attributed to position reductions across all crafts. Transportation was realigned to maintain the overnight service commitments between 324 Panama City and 325 Pensacola P&DC.

There were operational savings that contributed to the increased Function 1 savings. Local efficiency initiatives in SPBS and LCTS operations at the Pensacola P&DC and Automation operations at both facilities led to large savings. Also Panama City P&DF and Pensacola P&DC consolidated flat processing at the Pensacola P&DC in a work-hour saving initiative resulting in the removal of a UFSM 1000 at the Panama City P&DF.

(7)

6

Customer Service Considerations:

The EXFC overnight, 2-day and 3-day mail service performance is shown below for the Panama City P&DF and the Pensacola P&DC.

Losing Facility: Panama City P&DF District: North Florida

Gaining Facility: Pensacola P&DC District: North Florida

Transportation Changes:

The approved AMP projected an annual Transportation savings of $149,455. The Final PIR shows an increased cost of $410,385. The largest contributing factor was the increased costs of HCR 328SE (Part A), where the annual rate went from the proposed $2,669,161 to $3,035,162. This was due to changes on HCR 328SE (Part A) on trips serving other facilities other than Pensacola and Panama City. Also all HCR's had an increase in the Annual Cost/Mile due to fuel increases.

(8)

7

Staffing Impacts:

The approved AMP proposal identified a reduction of 8 craft employees and 1 EAS employee due to the consolidation of originating operations into the Pensacola P&DC. Complement data for the Final PIR shows that complement has been reduced by 32 craft employees and 2 EAS employees through attrition and transfers. Local Initiatives involving staffing and scheduling impacts and the recent retirement incentive in Fall 2009 have contributed to the larger than expected complement reduction.

Maintenance Impacts:

The approved AMP projected an annual Maintenance savings of $136,880 with the consolidation of originating operations into the Pensacola P&DC including the retirement in place of 2 AFCSs with the associated support equipment. The Final PIR is showing an increase of $464,412. The cost is the direct result of filling vacant authorized Maintenance Mechanic positions at the Pensacola P&DC under LDC 37 unrelated to the AMP. At the time of the AMP study, Pensacola was 11 positions under their authorized staffing.

Space Impacts and One-Time Facility Costs:

The approved AMP projected no one-time cost associated with the AMP. No one-time costs were identified at the time of the Final PIR.

(9)

Service Performance and Customer Satisfaction Measurement

Last Saved: February 6, 2013

PIR Type: Implementation Date: Losing Facility: Panama City P&DF

District: North Florida

Gaining Facility: Pensacola P&DC District: North Florida

(15) Notes: _ _ _ _ _ _ _ _ _ _ _ _

*Customer Satisfaction Measurement (CSM) became Customer Experience Measurement (CEM) in 2010 Data reflects most recently completed quarter available in CEM. 01 Overall Satisfaction (Overall Experience)

Q4a Satisfaction with Receiving (Experience with receiving) Q8a Satisfaction with Sending (Experience with sending)

Q12a Satisfaction with most frequently visited PO (Experience with most frequently visited PO) Q16a Satisfaction with most recent contact with USPS (Experience with most recent contact with USPS) Q 19 Likely to recommend the USPS

Final PIR 07/01/10

(10)

r -

-

co~inecil=-a~ilities

_____ ]

Type of Distribution Consolidated: Originating

Workhour Costs - Combined Facilities

Last Saved_ February 6, 2013

PIR Type': , ,,., r"'

*l');b~P-iQ'";:;;i~~,::;~,:;;;:;r&,7f;':i,;;p,,.,

Date Range of Data: ~~~ to ~n..J0-2011 _ _ _

(11)
(12)

(2nNOTES:========================================================================================================================================================

:~-iM$~)~('

11

(13)

Workhour Costs - Losing Facility Last Saved: February 6, 2013 Losing Facility: ..!:_anam~. City P&DF

PIR Type": IH!~l rfl'\

~oata in PIR columns is annualized for First

Type of Distribution Consolidated: Originating Date Range of Data: ~1-2010 to Jun-30-2011

(14)
(15)

i'-';;.,.~:~t~y--14

(16)

Workhour Costs • Gaining Facility last Saved: February 6, 2013

Gaining Facility: Pensacola P&DC

PIR Type*: :.,:~,::~,: ~.:, __ , .. ___ ,_ --- .. -"~~"' •-· r:·:::;-"'"''

Type of Distribution Consolidated: Originating Date Range of Data: ~~ to Jun-30-~20'-'1c.1 _ _ _

(17)
(18)
(19)

{27)NOTES: _________________________________________________________________________________________________________________________ ___

-18

(20)

r--- ---

---Other Workhour-llliove

Analysis

I

(21)

20

(22)
(23)

22

(24)

I

Distribution to Other PIR Worksheet Tabs

- - ]

23

(25)

10,721 $494,5 $ -4,445 -29.31°; 2,240 $94,74 $( 464 26.14° $17,2071 168,801 $7,186,18 $ 6,776 4.18° $350,994 42,878 $2,226,84 $ -4,875 ·10.21° -$149,0551 1,304 $32,94 $ -66 -4.85u -$".210: 225,944 $10,035,26 $ -2,147 -0.94° $34,245 -2_14. -094'Y 34.24 24

(26)

Staffing -Craft

Last Saved: February 6, 2013 PIR Type: Final PIR

Craft Positions

Data Extraction Date: 07/16/11

Craft Positions

Data Extraction Date: 07/16/11

~---~---~

I (23) I (24) I

!

Final PIR vs Pre AMP

!

Final PIR vs Proposed

!

Total Craft Position Loss:

l _____

J2 _____

j ____

~~----J

(Above numbers are carried forward to the Executive Summary)

(27)

Staffing - PCES/EAS

Losing Facility: Panama City P&DF Data Extraction Date: 7/16/2011

PCES/EAS Positions

26

Last Saved: February 6, 2013 PIR Type: Final PIR

Finance# _1_17_2_60 _ _ _ _ _

(28)

27

Gaining Facility: Pensacola P&DC Finance# _1-'1'-74'-1'-'0 _ _ _ _ _ _

Data Extraction Date: 7/1612011

PCES/EAS Positions

{20) Level r-·-·-·-·-·---~---r---,

!

Total PCES/EAS, (371 , (381 ,

!

Position Loss! 2 ! 2 !

~---J---'---1

(Above numbers are carried forward to the Executive Summary)

(29)

Transportation-

PVS

Last Saved: February 6, 2013

Final PIR

PIR Type: _ _ _;_ _ _ _ _ _ ···· Date Range of Data: Jul-01-2010 --to-- Jun-30-2011

---Losing Facility: Panama City P&DF Gaining Facility: Pensacola P&DC Finance Number: _1 ... 1 ... 7 ... 26.:...0.:__ ______ _ Finance Number: _1_1_7_4_1 O _ _ _ _ _ _ _

(4)

I

(5) Variance Variance Final PIR vs Final PIR vs

(7) (8) (9)

I

(10) Variance Variance Final PIR vs Final PIR vs PIR

(11) Total Final PIR vs Pre AMP Transportation-PVS Savings: $17,207 (12) Total Final PIR vs Proposed Transportation-PVS Savings: $17,207

(This number added to the Executive Summary (This number added to the Executive Summary)

(13) N o t e s :

-28

(30)

Losing Facility: Panama City P&DF

Type of Distribution Consolidated: Originating

Data of HCR Data File:

07/01/11

·-· (4)

Final PIR

29

Transportation - HCR

Last Saved: February 6, 2013

(6) (7)

Final PIR Annual Cost

PIR Type:

Final PIR

CT for Outbound Dock:

(10)

Final PIR

(31)

Change Analysis Final PIR vs

30

(32)

Gaining Facility: Pensacola P&DC

Type of Distribution Consolidated:

Originating

Date of HCR Data File: 07/01/11

(1)

Route#

(:S) (4)

Final PIR

Transportation - HCR

Last Saved: February 6, 2013

CET for Inbound Dock: CET for Cancellations:

(6) (7)

Proposed

I

Final PIR Annual Annual Cost Cost

PIR Type:

Originating

CETforOGP: CT for Outbound Dock:

(9)

-(10)

Final PIR Annual Cost/Mile

(33)

32

Summary HCR Losing & Gaining

(13)

1

(14)

Losing Gaining

(13) Total Final PIR vs Pre AMP Transportation-HeR Savings:

(from losing and gaining facilities)

Final PIR vs Pre AMP

$214,684

(14) Total Final PIR vs Proposed Transportation-HeR Savings:

(from losing and gaining facilities)

(15) Final PIR vs Pre

AMP HCR

PVS

~----~---~-(15) Total Final PIR vs Pre AMP Transportation (PVS & HeR): $260,930

(This number carried forward to the Executive Summary)

(16) Total Final PIR vs Proposed Transportation (PVS & HeR):

(This number carried forward to the Executive Summary)

Final PIR vs Proposed $461.966 $393,178 Final PIR vs Proposed $4Hl,385

(34)

Data Extraction Date: 01/11/11

Losing Facility: Panama City P&DF

INDUSTRIAL VEHICLE

(10) Notes:

AFCSs deactivated in place.

':!':!

(2)

0

MPE Inventory

Last Saved: February 6, 2013

PIR Type: Final PIR Date Range of Data: Jul-01-2010 -to-- Jun-30-2011

Gaining Facility: Pensacola P&DC

(3) Final PIR 0 0 0 Costs $0 (8) Final PIR Relocation Costs $0 (9) Variance in Costs

$0

I

so

Space Evaluation and Other Costs

(35)

34

Maintenance

Last Saved February 6, 2013

Losing Facility: Panama City P&DF

Grand Total

(13)

(2) (3) (4) (5)

I~

Variance Variance

Proposed Final PIR Final PIR to Final PIR to Costs Costs PreAMP Proposed

940,331 $ 962,544 (59,555) $ 22,213 452,332 $ 425,122 $ (27,210) II I LDC 37 939,674 $ 806,613 210,743 $ 172,081 36,122 $ 9,380 ;$: 2,579,202 $ 2,375,740 '$' 366,939

(11) Final PIR vs Pre AMP ·Maintenance Savings: (12) Final PIR vs Proposed- Maintenance Savings:

PIR Type*:_F_in_a_I_P_IR _ _ _ _ _ _

Date Range of Data: Jul-01-2010 : Jun-30-2011

Gaining Facility: Pensacola P&DC

---(7) (8) (9) (10)

Variance Variance

Workhour ActiviW Proposed Final PIR Final PIR to Final PIR to

Costs Costs PreAMP Pre Proposed

Mail Processing

2,020,370 $ 2,151,172 130,803 $ 130,803

Buildino Eouioment $ "'I''!I';~J~:\ $ 1,020,689 $ 1,564,087 ''$ 543,3$7 $ 543,397

Grand Total

$464,412 $601,292 838,424 $ 739,958 276,057 $ 296,043 '.$, 19,986 $ 100,453 $ 59,188 $l $ 4,255,992 $ 4,810,448 t$ 554,456 $ 1,030,998 199,340 $ 0 0 5,841,446 753,79€ $

(These numbers carried forward to the Executive Summary)

(These numbers carried forward to the Executive Summary)

•oata in P!R columns is annualized for Ftrst PlR

19,986

554,456

199,340

753,700

(36)

(1)

Distribution Changes

Last Saved: February 6, 2013

Losing Facility : Panama City P&DF

PIR Type:

Final PIR

Type of Distribution Consolidated:

Originating

Date Range of Data:

Jul-01-2010

--to--

Jun-30-2011 Place a "X" next to the DMM labeling list(s) revised

as result of the approved AMP. Identify the date of the Postal Bulletin that contained DMM labeling list revisions.

DMM L001 DMM L011 DMM L002 X DMM L201 DMM L003 DMM L601 DMM L004 DMM L602 DMM LOOS DMM L603 DMM L006 DMM L604 DMM L007 DMM L605 DMM L008 DMM L606 DMM L009 DMM L607 DMM L010 DMM L801

(2)

August 26, 2010

Postal Bulletin 22292

Was the Service Standard Directory updated for the approved AMP?

(3)

Yes. July 1, 2010

(4)

Drop Shipments for Destination Entry Discounts

FAST Appointment Summary Report

NASS

Facility Name Total No-Show Late Arrival Open

Month Losing I Gaining Facility Code Schd Count % Count % Count %

May '11 Losing Facility 324 Panama City P&DF 185 31 16.76% 36 19.46% 0 0.00% June'11 Losing Facility 324 Panama City P&DF 191 38 19.90% 33 17.28% 0 0.00% May '11 Gaining Facility 325 Pensacola P&DC 307 57 18.57% 55 17.92% 0 0.00% June '11 Gaining Facility 325 Pensacola P&DC 293 51 17.41% 52 17.75% 0 0.00%

Count 154 153 246 238 Closed % 83.24% 80.10% 80.13% 81.23%

(SJNotes: ______________________________________________________________________________

-==================

Unschd Count 0 0 5 7 35

(37)

Customer Service Issues

Losing Facility: Panama City P&DF

5-Digit ZIP Code: 32401

Data Extraction Date:

-:OC::7::-:/1:':::6':-:/1;-;1---1. Collection Points

Number picked up before 1 p.m. Number picked up between 1-5 p.m. Number picked up after 5 p.m. Total Number of Collection Points !'"'' ~"

2. How many collection boxes are currently designated for "local delivery"? 3. How many "local delivery" boxes were removed as a result of AMP? 4. Delivery Performance Report

% Carriers returning before 5 p.m.

Last Saved: February 6, 2013

5. Retail Unit Inside Losing Facility (Window Service Times) 6. Business (Bulk) Mail Acceptance Hours

1. Can customers obtain a local postmark in accordance with applicable policies in the Postal Operations Manual? Yes

8. Notes:

Gaining Facility: Pensacola P&DC

9. What postmark is printed on collection mail?

F~E: -f'~.i1S;~~vc::.(') L..~\, f•/~-.. .tr,,',;r:~. p

36

(38)

Space Evaluation and Other Costs

Last Saved February 6, 2013

Losing Facility: Panama City P&DF Date: _ _ _ _ _ _ _ _ _

1. Affected Facility

2. One-Time Costs

Enter any one-time costs: _ _ ..;::;SO::..,. _ _ $0 $0

(These numbers shown below under One-Time Costs section.) 3. Savings Information

Space Savings ($): _ _ ..;$;,;;0 _ _ _

4. Did you utilize the acquired space as planned? Explain.

5. Notes:

Employee Relocation Costs

Mail Processing Equipment Relocation Costs

(from MPE Inventory)

Facility Costs

(from above)

Total One-Time Costs

Losing Facility: Panama City P&DF

$0

$0

$0

$0 $0

(These numbers earned forward to the Executive Summary)

$0

$0

$0 $0

PIR costs carried forward to Executive Summary)

Range of Report

Gaining Facility: Pensacola P&DC FY 2010

37

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