5S BEST
PRACTICES
-TNB EXPERIENCE
5S BEST
PRACTICES
-TNB EXPERIENCE
SEIRI SEITON SHITSUKE SEIKETSU SEISO Seiri - Sisih Seiton - Susun Seiso - Suci Seiketsu - SeragamShitsuke - Sentiasa Amal
5S TEMPAT KERJA CEMERLANG MELALUI AMALAN 5S
21
21
Disember
Disember
2010
2010
Biodata
Biodata
Speaker : Sharif Shamsudin
Speaker : Sharif Shamsudin
Quality Culture Manager/Consultant
Quality Culture Manager/Consultant
Productivity and Quality Management
Productivity and Quality Management
(PQM)
(PQM)
Experience: Almost 30 years in LLN/TNB and 20 years in Quality i
Experience: Almost 30 years in LLN/TNB and 20 years in Quality initiativesnitiatives
Qualification :
Qualification :
1. Certificate in Electrical Power
1. Certificate in Electrical Power Engineeeting Engineeeting (PUO)(PUO) 2. Diploma in Electrical Power Engineering (ITM)
2. Diploma in Electrical Power Engineering (ITM)
3. Bachelors Degree Business Administration (Distinction
3. Bachelors Degree Business Administration (Distinction - - RMIT Australia)RMIT Australia) 4. 20
4. 20 tahun tahun di di bidang bidang kualiti kualiti – – Change Management, QCSChange Management, QCS--IT/WITIT/WIT--ICC, 5S, ICC, 5S, Business Improvement, Trainings, Centre of Excellence, T7, TQM
Preview
•
TNB Corporate Profile
•
History of 5S in TNB
•
Awards and Achievements
•
Challenges
•
5S Relationship with TNB strategy
•
Best Practices
•
Innovations
POP QUIZ
POP QUIZ
You have 5
You have 5
secs
secs
to count the
to count the
number of white balls
OUR CORPORATE PROFILE
The largest electricity utility company in Malaysia
Estimated Group asset : RM71.4 billion worth in assets. Number of employees : Approximately 28,000 staff
Number of customers : Over seven million
Major shareholder : Khazanah Nasional Bhd. (34.63%) MOF (17.07%)
Bank Negara Malaysia (11.32%) KWSP (11.55%)
Amanah Raya Nominees (6.16%)
HISTORY - HOW DID WE EMBARKED
IN 5S?
•
1998
- Tan Sri Tajuddin (CEO) launched Centre of
Excellence Program (C0E) where 5S was the 1
stCoE
initiative. 5S is merely local leaders own initiative.
•
2007
– Official launching of 5S TNB-wide; President/CEO
headed various VPs did 5S audit/MBWA
•
2008
– TNB Recognition for 5S Best Practitioners - First TNB
5S Award given to 5 Business Units
•
2009
- mandatory for all TNB Business Unit to be 5S certified
- currently, 217 Business Units/Stations OR 93% certified
History of 5S in TNB
TNB MUAR SJTJ
• 2000 – Champion National 5S Award - TNB Merlimau, Jasin, Melaka
• 2002 – Champion National 5S Award - TNB Melaka
• 2005 – Champion National 5S Award – Putrajaya Power Station
• 2006 – Champion National 5S Award – Tuanku Jaafar, Power Station, Port Dickson, Negeri Sembilan
• 2008 – Champion National 5S Award – University Tenaga Nasional (UNITEN), Putrajaya
• Today 21 Disember 2010 – Asset Maintenance Kluang the, Tenaga Cable Industry, Tenaga Switchgear and TNB Taiping won the various categories of National 5S Awards
TNB WON NUMEROUS 5S AWARDS
Awards and Achievements
UNITEN SJTJ
PUTRAJAYA
APART FROM BENCHMARKING WITH THE 5S
CHAMPIONS, WE ALSO BENCHMARK AMONG
EACH OTHER
• Learned from 5S practitioners
• Do benchmarking studies
• TNB Melaka, Port Dickson Power Station
and Putrajaya Power station were among the internal the role models
• Now, more Business Units in TNB are benchmarking with each other
• We trained our own 5S internal auditors to carried out the internal audits prior to MPC Certification Audit.
• Currently, 217 Business Units/Stations are 5S Certified by MPC
Best Practices
TNB MUAR SJJC TNB PERAK PUTRAJAYA TNB T’GANU SJJC
PUTRAJAYA AM KLUANG
CHELLENGES – It was not easy to
convice 28,000 staff to accept 5S
•
Difficult to get buy-ins
•
Too busy with business as usual
•
Misconception of the actual benefit of 5S
•
Most regard 5S as beautification effort
•
Not easy to communicate with 28,000 staff
•
Huge geographical area - TNB is spread all over
the country including Sabah
RELATIONSHIP BETWEEN TNB STRATEGY
RELATIONSHIP BETWEEN TNB STRATEGY
AND 5S
AND 5S
TNB Vision
TNB Vision
To be amongst the leading corporation in energy and
To be amongst the leading corporation in energy and
related business globally
related business globally
TNB Mission
TNB Mission
We are
We are commited commited to to exellence exellence in our product and servicesin our product and services
Strategi
Quality Products and Services (5S) Quality Products and Services (5S) Quality Mgmt System (5S) Quality MgmtSystem (5S) Culture Culture (5S)Quality Quality (5S)
Quality Environment (5S) Continual Improvement (5S) Continual Improvement (5S) SE 1010
SE 1010 BSCBSC AKP AKP (5S)(5S) Annual BizPlan 20 year
Strategic Plan 20 year Strategic Plan Centre of Excellence (5S) Centre of Excellence (5S)
SOME BEST
PRACTICES BY
TNB BUSINESS
SEIRI
BIG CLEANING DAY YARD AIR KEROH (3 SEPTEMBER 2010)
GOTONG
GOTONG
SEITON-
SISTEM FAIL
SISTEM FAIL
PIC RAK FAIL
REKOD KELUAR/MASUK FAIL
TAG NAMA
SISTEM FAIL DUMMY
SISTEM KAWALAN BARANG /
SISTEM KAWALAN BARANG /
PERALATAN
SISTEM FAIL
SEITON-
VISUAL CONTROL
SYSTEM
PROMOTIONAL
ITEMS
REWARDS &
RECOGNITION
1. Pengamal 5S (Individu) Tahunan
2. Pengamal 5S (Zon) Tahunan
3. Pengamal 5S (Unit) Tahunan
4. Pengamal 5S (Individu) Suku Tahun
5. Pengamal 5S (Zon) Tahunan Suku Tahun
6. Pengamal 5S Peningkatan Ketara
7. Clean Rush Room Kuiz 5S 8. Logo Terbaik
