<Insert Picture Here> Oracle Business Process Management

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<Insert Picture Here>

Oracle Business Process Management

Barry O’Reilly, Director BPM Solutions

[email protected]

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• Overview of BPM

• Product Strategy

• Oracle BPM Solution Components

• Oracle BPM Roadmap

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What is Business Process Management

Systems

Goals

Process People Information

Software

and

strategy for

modeling, automating, managing and optimizing

business processes across

organizational divisions, systems and applications

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Order Management Process

Enterprise Infrastructure Services (Portal, SOA, LDAP, EAI, E-mail, IT Operations) Customer Relationship Management Sales and Marketing Production Planning Manufacturing Inventory &

Logistics Finance & HR

SFA Prodict LMS Inv MGMT B2B product ERP. SCM product_info. MES DB ERP CRM

BPM models, simulates, executes, manages, monitors, & optimizes those Business Processes.

BPM Solution – Across Apps,

Functions and People

Customer Relationship Management Sales and Marketing Production Planning

Manufacturing Inventory & Logistics Finance & HR SFA Product LMS Inv MGMT B2B

Enterprise Infrastructure Services (Portal, SOA, LDAP, EAI, E-mail, IT Operations)

product ERP SCM product MES DB ERP CRM Organizational Units

Real-World Business Processes span organizations, systems, and applications.

Product Configuration

Order Management

Warranty & Returns Management

P ro c e s s e s

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What is Business Process Management

• BPM is not about technology

• BPM is not about architecture (SOA)

• BPM is not about creating diagrams

• BPM is not EAI

• BPM is not BPEL

BPM is about improving processes to

create a

real

business value

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The benefits of BPM are twofold

• Enabling effective process improvement efforts

• Cross-functional processes

• Support for direct user involvement

• Designing, monitoring, changing

• Agile business process improvements

• BPM tools support model-driven development

• Less time for new functionality (50%-60%)

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The BPM value proposition

Value to shareholders and competitiveness

Stakeholders

Process modeling Process execution

Knowledge

Efficiency

IT agility

Compliance &

consistency

Process monitoring

Business insight

BPM adoption maturity

Process optimization

Transformation

Workers, supervisors, and managers

CIO

CFO CXO

CEO

Lower

Higher

Lower

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Oracle BPA Suite

Market Leading Enterprise Modelling based on IDS Scheer ARIS

Business Process Simulator Business Process Architect

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9 Oracle Restricted and Confidential

• OEM Agreement for ARIS Process Design Platform from IDS Scheer

• Packaged as Business Process Analysis Suite as part of Oracle Fusion Middleware

• Provides modeling, simulation and publishing of business process models

• Supports process execution, monitoring and optimization through Oracle BPEL PM and Oracle BAM

• Leveraged by Application Teams to deliver Fusion Application Reference Models

Why IDS Scheer ?

• Market Leader

• More than 4,000 customers

• Strong R&D team

• Proven OEM track record

• Most Comprehensive Toolset

• Rich Functionality

• Flexible and extensible meta model

• Complementary architecture & tech stack

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10

BPEL Process Manager

Standards-based Process Modeling and Execution

BPEL Console MANAGE

J2EE Application Server

(Oracle AS, WebLogic, JBoss, WebSphere)

Core BPEL Engine

WSDL Binding Built-in Integration Services

File, FTP Web services Java, JMS Database JAVA XSLT Rich Workflow BPEL

BPEL Process Manager

Sensors _{(Oracle Database)}Dehydration Store

Apps Process Blueprint BPM Lifecycle Monitor Optimize Implement Deploy Execute Model Simulate

• Comprehensive and native BPEL implementation

• Superior integration / service orchestration

functionality

• Industry’s most scalable and reliable process engine

• Rich management and monitoring

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Oracle BPM 10g Summary

All-in-one tool for full BPM lifecycle – Design, Simulate, Deploy,

Monitor (formerly ALBPM)

Business

Owner

Business

Analyst

User

Process

Dashboards

BPM Server

BPM User Interaction

BPM Studio

Development

Execute

Operations

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Gartner BPMS Magic Quadrant

• Strengths (BEA)

• Business & IT collaborate on entire lifecycle

• Fluid round-tripping experience

• Also works with other technologies in a open standard architecture

• Strong business user involvement in constructing process-centric solutions involving SOA e Web 2.0

• Cautions (BEA)

• Not seamless integration with other products in the stack (WLI)

• Design time only simulations and optimization

• Value proposition based on product innovation instead of business results

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Gartner BPMS Magic Quadrant

• Strengths (Oracle)

• Can be licensed incrementally

• Good round-tripping although manually (BPA->BPEL)

• BPEL has good Human Workflow capabilities

• Strong BAM to create dashboards visually although it requires strong data understanding

• Cautions (Oracle)

• Collaboration partially inhibited because of different design and authoring environments

• The overall experience reflects a traditional development methodology rather then model-driven agile

method

• Simulation only at design time with BPA

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• Offer Complete & Integrated Business Process

Management Platform

• For System-centric, Human-centric, Document-centric,

and Decision-centric Business Processes in a single

runtime

• For Business Owners & Developers to Collaborate

• To Streamline Processes across Applications & Lines

of Business

• Enabling greater Business Process Efficiency

• Through Process Monitoring, Analysis, Simulation,

Optimization

Product Strategy

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Oracle BPM Solution Components

Methodology Driven

Process Modeling and

Analysis

Process Experts

Six Sigma, Lean

Enterprise Modeling

Documentation

Business user friendly

Human centric

Collaborative

Frequent process changes

SOA architecture

Apps integration, AIA

BPEL

High performance STP

Round-tripping with BPA

BPM

BPA

BPEL PM

Business Process

Management – Human

Centric

System Centric Process

Management and SOA

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16 Oracle Restricted and Confidential

BPEL

BPM implementation

BPEL / ESB

Business and Technical Modeling Alignment

Our Unique Approach - Right Levels of Abstraction

High-level process definition Value-added chain diagram (VACD)

EPC / BPMN Implementation-ready (BPMN)

Or

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B

P

A

S

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it

e

Or

a

c

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B

P

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S

OA

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BPMS addresses the business process

lifecycle

Design

• Graphical modeling

• Business/Process rules

• Simulation and testing

Develop

• Workflow

• Automation

• Integration

• Business rules

• Portal/forms

_{Interact & Collaborate}

• Worklist & Portals

• Forms

• Web 2.0

Analyze/optimize

• Dashboards

• Historical analytics

• Performance mgmt

• Simulation

Business Analyst Process Developer Process execution and management Business Owner Process Participants

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Oracle BPM Product Architecture –

10g

BPA Process Architect (ARIS) BPA Process Architect (ARIS)

JDeveloper

Create and Submit OrderProcess

Payment Notify User Download Video Customer Customer Copy to Create and Submit OrderProcess

Payment Notify User Download Video Customer Customer Copy to

BPM Studio

BPM Server

(XPDL)

XPDL Screen Flows Org Model

BPM Server

(BPEL)

BPEL Human WF Rules Worklist Process Dashboards MS Office BAM Workspace MS Office

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Oracle BPM Product Architecture –

Roadmap

• BPM Studio: Integrated process, workflow, rules, and forms designer; includes simulation

• BPM Server: Integrated process engine supporting BPEL, BPMN 2.0 and BPEL4People

• BPA Suite: Methodology driven modeling and rich analysis

BPMN 2.0, BPEL

Worklist Process Portal MS Office BAM

Create and Submit OrderProcess

Payment Notify User Download Video Customer Customer Copy to Create and Submit OrderProcess

Payment Notify User Download Video Customer Customer Copy to BPM Studio

(with Business and IT view) Shared BPMN Model Business View

BPM Server

Process Core Human Task (BPEL4People) Business Rules SCA BPEL BPMN 2.0 BPA

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BPM 11g – Process Engine

Common Process Core

S e rv ic e In v o c a ti o n C o n n e c ti v it y , A d a p te rs T a s k A s s ig n m e n t N o ti fi c a ti o n S e rv ic e s E rr o r h a n d li n g S ta te P e rs is te n c e S e c u ri ty P ro c e s s A n a ly s is M e ta d a ta m a n a g e m e n t L if e c y c le c o n tr o ls

BPMN Runtime Activity Set BPEL Runtime Activity Set

BPMN Compiler BPEL Compiler

Process Engine

BPM Studio

BPMN Model BPEL Model

D e s ig n m o d e l A P Is R u n ti m e & M g m t A P Is Process Instance Store Metadata store (MDS)

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Oracle BPM Roadmap

10gR3

SOA 11g Service Infrastructure

BPM 10g

SOA 10gR3 SOA 11R1 BPM 11R1 BPM 11R2

BPM 11g

BPM 11R1 BPM 11R2

Modeling • Business and IT views

• BPMN 2.0 (subset) & BPEL 2.0 • Org, roles, business calendar • Simulation

• ADF Task Flows and Forms • Wizard driven ADF generation • Zero-code environment

• BPMN 2.0 (complete) • BPEL4People

• Business user friendlier Forms • Debugging

• Script Task (standard)

• Generate BPMN Blueprint from BPEL Web Based

Tooling

• BPMN models based on templates • Rules customization

• Forms

• Lightweight top-down design Runtime • Native BPMN execution

• Seamless unified in Oracle stack • BPMN audit trails

• EM based monitoring & management

• Manipulation of in flight instances – grab, suspend, etc.

• Version in flight instances (compatible) • Archiving

Dashboards & Analytics

• Seamless integration with BAM • Native dashboards

• Wizard generated dashboards (both type)

• Personal dashboards

• Integration with BI publisher • Integration with BI EE User

Interaction

• Workspace (ADF application)

• Process Portal – Basic (Web Center Group Spaces)

• Actionable emails and Excel integration

• Personal dashboards

• Integration with BI publisher • Integration with BI EE • RSS

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Measure & Analyze Process Performance Controlling Controlling Orchestrate Services (technical) Transform Application & IT Systems Implementation Implementation Identify Improvement Opportunities Orchestrate Services (Blueprint) Evaluate Processes Map Detailed As-Is Business Processes Design Design Understand Business Environment Record Enterprise Map Define Business Service Map Strategy Strategy Identify & Manage Improvements

Method for BPM

Roadmap

Define End-to-end Scenarios Develop To-Be Concept &

Processes

Define Business Services & Discover

Software Services

Test Service Implementations

Test Service Orchestrations

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Transformed Business Processes Service Orchestration Models Service Models To-be Concept & Processes Process Times & Costs Detailed As-Is Processes Suggestions for Improve-ments Organization Chart Business Service Maps Enterprise Process Map End-to-End Process Scenarios

Method for BPM

Work Products

Controlling Controlling Implementation Implementation Design Design Strategy Strategy Technical Service Orchestration Models Process Performance Process Improve-ments As Is As Is To Be -20% -20% Business Function Business Support Function capabilities capabilities

Business Support Function capabilities

Business Support Function capabilitiescapabilit ies Business Support Function

capabilities capabilities Business Support Function

capabilities Business Support Function capabilities capabilities Business Support Function

capabilities Business Support Function capabilitiescapabilit ies Business Support Function

capabilities Business Support Function capabilities capabilities capabilities capabilities capabilities capabilitiescapabilit ies capabilities capabilities capabilities capabilities capabilities

B usiness S ervice P rocess Logic Data Clust er

S oft ware Service Type Ca pabili ty P rocess Logic Data Clust er

Capabi lit y Capabi lit y Encapsulation Capabilities Realization Output I nput Output Input Implemented Services