Updated Feb 16
Introduction to
Property Services
Table of Contents
Introduction to Entrust... 3
Introduction to Property Services ... 5
Introduction to the Maintenance ... 6
Property Surveyors ... 7
Introduction to Compliance and Asset Management ... 10
Risk Management ... 10
Asbestos Management ... 12
Data and Information Management ... 13
Introduction to FM, Performance & Compliance ... 15
Compliance & Quality and Performance ... 15
Facilities Management ... 15
Introduction to Energy Management ... 17
Energy ... 17
Introduction to Design and Development ... 19
Introduction to Project Management & Development ... 20
Quantity Surveying ... 20
Project and Resource Management ... 20
CDM Advisors ... 21
Development and Customer Liaison ... 21
Introduction to Building Design ... 24
Architects & Project Design ... 24
BIM & Technical Support ... 24
Introduction to Entrust: Who we are
Established in 2013 as a joint venture with Staffordshire County Council, Entrust provides a wide range of education support services, ranging from professional training, school improvement, music lessons, cleaning, catering, and careers guidance for young people. Our customers include over 360 schools in Staffordshire, as well as the Police and Fire Services and a range of other organisations and partners.
What Entrust stands for:
The mission vision and values of Entrust set out who we are, what we stand for and how we will work together to maintain a clear sense of purpose.
Our mission:
To be recognised as the first choice provider of education and skills support services in the UK, growing through our reputation for improving outcomes and enabling and inspiring learners.
Our vision:
Inspiring Futures
Our values:
We deliver in line with our values through the right behaviours and through the way we work - using a continuous cycle of Listen, Create, Deliver and Innovate.
A ‘Can Do’ Approach
Be prepared to admit mistakes quickly, learn from them and share knowledge with others.
Look for new and alternative ways of doing things - think outside the box.
Create a supportive working environment that empowers employees and the teams you work in to come up with ideas and solutions - with the right team we can achieve great things.
Share knowledge and ideas across the business; take responsibility for working collaboratively to grow our offer.
Deliver What We Promise
Ensure effective project management which gives clear understanding of what has to be done and when. If you say you will do something, make sure you do it.
Be aware of potential pitfalls and make contingency plans.
Communicate effectively at all levels to ensure clear understanding of project objectives. Monitor achievement through individual and project performance management.
Make A Difference
Identify who your customers are and ensure they receive the best possible service. Always have their needs at the heart of what you do.
Encourage feedback and react appropriately - evidence that we are doing a brilliant job and know where we can be better, find a way to improve.
Our structure
Entrust Board of Directors
Entrust Support Services Limited is run by a Board of Directors with representatives from both Staffordshire County Council and Capita. The Board of Directors meet quarterly and are responsible for overall governance of the company, setting its strategic direction and
monitoring its performance.
Entrust Operating Board
The day to day running of Entrust is managed by the members of the Operating Board who meet monthly.
A structure chart including photographs of the operational board members is below
Introduction to Property Services
Director: Sean Latham
Property Services provides a complete multi-disciplinary property service for construction and maintenance of clients’ portfolio of buildings. We consist of six operational Groups with a total of approximately 100 staff covering the whole range of building management, construction design and maintenance
skills together with the appropriate technical support required to run a large multi-disciplinary practice comprising;
Maintenance: the planned and responsive maintenance of buildings
Compliance and Asset Management: managing the discharge of statutory and regulatory requirement relating to risk management, servicing and testing, accessibility and asbestos management. Maintaining an Asset Management Database of our clients building conditions
FM, Performance & Compliance; the management of our ISO 9001 processes and provision of FM services for Stafford Campus buildings
Energy; supply contracts for energy and water consumption;
Design and Development; Multidisciplinary design services for major construction projects and development of school asset management strategies.
The Mission Statement for Property Services is
“To provide an efficient, responsive and high quality property service through effective co-ordination, management and provision of consultancy services related to construction projects and property risk management”.
Property Services provide the following disciplines:
Architects Designers BIM Technicians Quantity Surveyors Project Managers Structural Engineers Services Engineers Land Surveyors Property Surveyors Condition Surveyors CDM Co-ordinators Asbestos Specialists Energy Specialists
24 Hour Response Improvement Works Outdoor Play Areas
Maintenance
Maintenance Manager: Iain Macmillan
Introduction: Maintenance is one of the Groups which form Entrust Property Services. The Group provides an engineering and property surveying service in relation to the maintenance and improvement of buildings. The Group provides a 24 hour call out service for responsive maintenance works as well designing
and managing minor capital works or improvements to buildings. The Group consists of the following disciplines:
Building Surveyors
Engineering Surveyors
Site Surveyors
The Maintenance Team provides the following services:
24 hour emergency call out
Supervision of day to day maintenance
Improvement works
Minor projects from inception through to completion
Playing fields, recreation and sports pitches
External maintenance and improvement works
Our experience and capability is demonstrated through our extensive portfolio of projects providing innovative and practical solutions in a collaborative environment.
Property Surveying
Each property has a dedicated building and engineering surveyor to provide maintenance advice and technical guidance for all responsive maintenance works including the following:
Boiler and pipework Electrical wiring /lighting Security Systems Pitched / flat roofing
Windows Drainage
External works Fencing
Flooring Fire Alarms
Water Hygiene
To ensure properties are provided with the best possible maintenance service, the district surveyors have access to the facilities of specialist functions such as structural engineers, construction health and safety, quantity surveying, architectural, energy management, asbestos, landscape design, and risk management (serving and testing)
The district engineering surveyors will ensure routine servicing is carried out to the required standard and also provide advice on resulting remedial works, such as rewiring and electrical works, replacement of cold water tanks /pipework, legionella sampling, boiler repairs and fire alarm upgrades
Planned maintenance items are generated through the condition element of the asset management plans for each individual property. The items identified cover all elements of a property including building, electrical, mechanical and external works. The Maintenance team employs qualified and experienced building, engineering and site surveyors to carry out projects within a value range between £5,000 and £350,000 and these typically consist of:
Window and door replacement Re-roofing of pitched and flat felt roofs Boiler replacement Electrical rewiring
Fire alarm upgrades Lighting schemes Water Hygiene Tar paving works
Fencing Drainage
The Maintenance Sites Surveyors have considerable experience and knowledge on all aspects of external works design and
procurement including:-
Fencing
Canopies
Car and Coach parks
Courts and Pitches (grass, synthetic, all weather or tarmac)
Cycles Storages
Landscaping
Play Areas and floor markings
The external space is extremely important to schools and through innovative ideas and design in the above areas the Site Surveyors can make a significant contribution to the creation of a functional yet exciting educational outdoor facility which helps students to learn about the environment and increase the amount of physical exercise available
Maintenance Organisation and Contacts
Maintenance Manager Iain Macmillan Property Surveyors Simon Parry Richard Lawrie Tony Monks David Godsmark Duncan Bagnall Ian Rowley Nigel Birch Tony Dranko Jason Kingston Bill Tomkins Andrew Witt Tony Porter Karl Bate Paul Hulme Paul Maxfield Lisa Donohoe Mark Harris Colin Millward
Assistant Property Surveyor
Contacts Tel: 01785 Mobile
Maintenance Manager Iain Macmillan 27 7628 07966 328 806
Property Surveyors
Senior Property Surveyor (Building) Ian Rowley 27 7470 07966 328 809 Senior Property Surveyor (Building) Bill Tomkins 27 7484 07811 379 841 Senior Property Surveyor (Building) Nigel Birch 27 7624 07966 328 862 Senior Property Surveyor (Building) Duncan Bagnall 27 7627 07966 328 800 Senior Property Surveyor (Building) Tony Dranko 85 4105 07966 328 802 Senior Property Surveyor (Building) Andrew Witt 27 7496 07811 379838 Senior Property Surveyor (Engineer) Paul Maxfield 85 4081 07774 819 344 Senior Property Surveyor (Engineering) Paul Hulme 89 5279 07814 115 626 FM Senior Property Surveyor Jason Kingston 27 7475 07773 792056 Principal Property Surveyor Simon Parry 27 7620 07773 792 107 Senior Property Surveyor (Building) David Godsmark 27 7473 07773 792 111 Senior Property Surveyor (Building) Richard Lawrie 27 8974 07773 792 068 Senior Property Surveyor (Building) Tony Monks 27 7551 07773 792 057 Senior Property Surveyor (Building) Colin Millward 27 7632 0780 7180 396 Senior Property Surveyor (Engineering) Mark Harris 354 011 07966 328 803
Site Surveyor Tony Porter 27 7472 07811 379 893
Site Surveyor Karl Bate 27 7504 07800 626 529
Property Surveyor Lisa Donohoe 27 7631 07811 379 896
Compliance and Asset
Management
Risk and Compliance Manager: Peter Potts
Introduction: Compliance and Asset Management is one of the Groups which form Entrust Property Services. It provides data and information to inform risk management including asbestos management
The Risk and Compliance Team co-ordinate and manage servicing and testing of boilers, fire alarms and electrical testing, surveying and management of asbestos materials
The Group provides a “one stop” service of compliance and asset management comprising;
Servicing and Testing Contracts
Asbestos Team
Data and information management (AMS Database)
Condition Surveyors
Access Officers
Clients currently vary from Staffordshire County Council through to Staffordshire Police, Staffordshire Fire and Rescue, individual commissions from schools and partnership organisations including Health Trusts, District and Borough Councils.
Our experience and capability is demonstrated through our extensive portfolio of projects providing innovative and practical solutions in a collaborative environment.
A wide range of legislation exists relating to the safe operation and management of buildings, ranging from servicing the boilers to inspecting the asbestos.
Complying with the numerous items of legislation is often complex and invariably becoming more demanding, placing greater workloads on building owners and occupiers alike. Entrust are able to assist in complying with much of this legislation. We have a vast amount of experience in property management and currently deliver more than 15,000 individual planned maintenance visits each year. We have contracts ready and waiting to address buildings servicing requirements.
Risk Management
A wide range of legislation exists relating to the safe operation of buildings.
Entrust manage a raft of statutory maintenance and inspection contracts designed to satisfy the requirements of many of these regulations.
There are currently over 30 such contracts in place, including-
Air conditioning maintenance
Access equipment (doors, gates, barriers)
Boiler (gas, coal, oil) servicing
Fire alarm maintenance
Fire suppression systems
Fixed electrical installation testing
Gas installation (pipework) testing
Generator testing
Intruder alarms maintenance
Lift maintenance
Disabled bathing equipment
Portable electrical equipment testing
Radon testing
Swimming pool maintenance
Sewage/water treatment and septic tank cleaning
Our team consist of professionally qualified staff, knowledgeable and experienced within their designated disciplines, who currently manage around 15,000 service visits per year.
In order to provide this service we:
Prepare detailed contract specifications
Carry out rigorous contractor evaluation
Manage the contract
Provide technical support
Carry out regular contract audits and end user satisfaction surveys.
Review all service reports documentation
Track and monitor all service details
The Equality Act 2010 replaced the Disability Discrimination Act bringing together all discrimination legislation under one Act. Under the disability section of the act service providers have the
following responsibilities.
To protect disabled people from discrimination in a range of circumstances, covering the provision of goods, facilities and services, the exercise of public functions, premises, work, education, and associations.
To make reasonable adjustments to ensure that disabled users are not treated less favourably than others.
Failure to comply could lead to court proceedings and financial penalties .
Our team is able to offer clients an array of services which include
Building Access Audits tailored to specific needs
Design appraisals
Inclusive Access alterations & schemes
Emergency Egress advice
General advice around access & the Equality Act
Access Consultancy
Asbestos Management
As with other areas of building management legislation, building owners and premises managers have a statutory duty to comply with the requirements of The Control of Asbestos Regulations. Entrust are here to try to make clients obligation to comply as simple as possible
Clients Asbestos Management Responsibilities:
To produce a written asbestos policy and management procedures defining roles and responsibilities
To carry out Management surveys to see whether asbestos is present and determine its condition
To record this information and pass to the occupier of the premises, normally via an asbestos register
To prepare a management plan to manage the risk from asbestos
To address the risk, this could involve removal or remediation works
To ensure everyone potentially at risk receives information on the location and condition of the asbestos materials and that they have sufficient training or knowledge to manage the risk.
To commission Refurbishment and Demolition surveys prior to building changes.
To ensure there are emergency procedures in place in case of accidental disturbance
To monitor and review the risk and the procedures on a regular basis.
Entrust have an experienced Asbestos Management Team who can offer a professional service to help clients achieve their responsibilities and requirements in all areas of asbestos management
Data and Information Management
The Data and Information team provide a comprehensive, data and information management system that can be tailored to the client's needs.
The education condition survey has been designed so that as a minimum the output meets the requirements of DfE Asset Management Plans 'Condition Assessment' but can provide much more information than the basic requirements.
Entrusts condition surveys are nationally recognised and have been assessed and accepted by the Department for Education, and are used across a wide range of educational establishments reporting:
Current building condition survey data
Costs to bring up to standard
Future planned maintenance costs over a chosen period
Recommendations, concerns, further action
Data provided for existing property/facilities management systems and data inputting
Information for short, medium or long term estate planning.
Data for business case studies and support for financial bidding opportunities.
Data is gathered using hand held electronic gathering tools that provide data consistency between surveyors and have in-built checking and productivity functionality. The tools mirror a standard pro-forma style and are used to record the condition of each element/sub element. Priority
Rankings are laid out as per industry standards. Entrusts highly experienced surveyors have surveyed hundreds of Schools, Educational and Public buildings across the UK.
Entrust can now offer a combined Condition, Suitability, and Curriculum Analysis Survey package, tailored for Schools, Universities and Colleges.
Compliance and Asset Management
Organisation and Contacts
Contacts Tel: 01785 Mobile
Risk and Compliance Manager Peter Potts 27 7637 07773 792 120
Risk Management
Senior Engineering Surveyor Andy Baskeyfield 27 7556 07773 792110 Senior Engineering Surveyor Andrew Watterson 27 7635 07773 792128
Access Officer Ian Atherton 27 7561 07773 792 129
Senior Technical Support Officer Jenny Martin 27 7777 Technical Support Officer Jackie Betts 27 7779 Technical Support Officer Sue Darnell 27 7775
Asbestos Management
Asbestos Team Leader Andy Bell 27 7699 07773 792093
Senior Property Asbestos Surveyor Stuart Cresswell 27 7562 07773 792117 Senior Property Asbestos Surveyor Andy Richards 27 7699 07773 792098 Support Officer (Asbestos) Zoe Callaghan 27 7239
Data & Information Management
Data & Information Manager Peter Watton 27 7485 0781 300 4046 Condition Surveyor Building Steve Boulton 27 7496 07800 626 527 Condition Surveyor Engineering Mark Stokes 27 7625 07811 349 371 Condition Surveyor Building Nic Mansfield 078 0062 6526
Complaince and Assst Management Peter Potts Data and Information Management (AMS) Peter Watton Condition Surveyors Steve Boulton Mark Stokes Nic Mansfield Risk Management (Service and Testing/ Asbestos management) Andy Watterson Iain Atherton Andy Baskeyfield Jenny Martin Jackie Betts Sue Darnell Asbestos Management Andy Bell Stuart Cresswell Andy Richards Zoe Callaghan
Staffordshire Place Riverway Centre County Buildings, Martin Street
FM, Performance & Compliance
FM, Performance & Compliance Manager: Craig
Morris
The FM, Performance and Compliance team is led by Craig Morris and consists of Compliance, Quality and Performance and a Facilities Management team
Compliance, Quality and Performance
The Section is responsible for initiatives to improve the efficiency of practice systems embodied within the ISO 9001 procedures and reaccreditation procedures. The team is also responsible for commissioning and monitoring of all projects together with business financial monitoring and fee transactions.
ISO 9001:2008
Property Services is committed to quality and the principles of total quality
achieved by the application of an ISO 9001:2008 Quality Management System. We attach the highest priority to the maintenance of quality in the delivery of services and the achievement of high levels of customer satisfaction. We aim to
establish a reputation for the achievement of excellence in our work to the benefit of our Clients
CHAS
The Contractors Health and Safety scheme is a government run scheme which has been developed over a number of years by local government health & safety professionals, with the support of the Health and Safety Executive and is
dedicated to completing health and safety pre-qualification assessments to a
nationally recognized and accepted threshold standard. Our CHAS accreditation is just one example of our commitment to Health and Safety and demonstrates how seriously we are taking Health and Safety issues both for our staff and for our clients.
Facilities Management
The Stafford Campus Facilities Management team have premises management responsibilities and together with the decommissioning team and central maintenance team provide premise management services and minor reactive works to the Stafford Campus buildings including the County Buildings in Martin Street and Staffordshire Place
FM, Performance and Compliance Organisation and Contacts
Contacts Tel: 01785 Mobile
FM, Performance & Compliance Manager Craig Morris 27 7516 07966 328 863
Compliance & Quality and Performance
Quality & Performance Technical officer Sarah Smart 27 7547 Technical Performance Andrew Gutteridge 27 7774
Technical Performance Nikola Sutton 27 7548
Project Performance Gill Quiney 27 7539
Finance Officer Hellen Tyler 27 7527
Finance Assistant Julie Davis 27 7526
Facilities Management
Accommodation Officer Marian Allan 27 7736 07773 792 176
Senior Property Surveyor Engineering Jason Hughes 27 6569 07530 174 591
Premise Manager Sally Grocott 27 7222
FM Team Lisa Sherriff 27 7907 07773 792 394
FM Team Steve Smith 27 7952 07976 191 001
Decommissioning
Asset Management Officer Michelle Hall 27 7098 07815 827276
Stafford FM
Principal Building Surveyor Steve Burnham 27 7750 07773 792096 Multi-skilled Tradesperson Philip Woodward n/a 07773 792115 Multi-skilled Tradesperson Vacant Post
FM, Performance & Compliance Craig Morris
Entrust Compliance, Quality and Performance
Sarah Smart Technical Performance Andy Gutteridge Nikola Sutton Project Performance Gill Quiney Property Finance Hellen Tyler Julie Davis Facilities Management Marian Allan Jason Hughes Sally Grocott Lisa Sherriff Steve Smith Stafford FM Steve Burnham Phil Woodward Vacant Post Decommissioning Michelle Hall
Energy Management
Energy Manager: Liam Walsh
The Entrust Energy Management Team provides a high quality and efficient service for energy procurement and account management. The team also offers energy and water management service through its comprehensive Energy Consultancy Contract (ECC) and works with schools to ensure that their energy
and water usage is kept to a minimum. Utility charges are one of the largest non-staffing costs within a schools budget, so it is essential that consumption is carefully monitored and controlled. The team provides first class technical advice and support for all energy and water related matters. Schools are also supported with their ever increasing statutory obligations such as the Display Energy Certificates.
Service Features
The team, in partnership with Staffordshire Procurement and Legal Services, regularly tender electricity and gas contracts. These contacts not only ensure competitive pricing but also enable billing validation using specialist software. Checks are carried out on meter readings, unit rates, standing charges, VAT, Climate Change Levy, etc. Any anomalies are taken up with the suppliers. The billing data is also analysed to ensure that each individual site is paying the best available contract rates.
Energy Management
Schools are provided with reports via a dedicated website which gives access to their utility billing and usage information. The data is presented statistically and graphically which means schools are able to compare yearly, monthly and, even daily energy usage patterns where Smart Meters are fitted. The information can be used to model improvements in performance as well as
providing environmental educational material for pupils. Others services include:
Managing a central contract for the provision of Smart Meters. These devices provide Schools with more accurate usage data and hence control of cost. It also allows Schools to accurately record the impacts of energy saving initiatives.
Identifying and investigating unusual energy consumption on Smart Metered sites.
Arranging the connection or decommissioning of utility supplies. Benefits to our clients
Access to the wholesale energy market providing savings in energy costs against the market average and a risk based buying strategy to ensure consistency of results.
Specialist Energy Management Software for bill validation and financial reporting.
Monitoring and Targeting (M&T) via a web based statistical and graphical analysis system.
Devolvement of query management and disputes with suppliers, freeing up staff for other duties.
Co-ordination of energy efficiency projects which currently includes upgrading electricity and gas meters.
Building Management System (BMS) service ensuring economical adjustment of heating and hot water controls remotely
Energy Management Organisation and Contacts
Contacts Tel: 01785 Mobile
Energy Manager Liam Walsh 27 7616
Energy Management
Principal Engineer Fred Horton 27 7614
Project Engineer Anthony Day 27 7619 07773 792 017
Energy Officer Ian Potts 27 7615 07773 792 108
Energy Monitoring Officer Darius Walker 27 7618
Contract Administrator Jonathon Binns 27 7617
Energy Manager Liam Walsh
Energy management, legislation, contracts & projects
Fred Horton Anthony Day Jonathon Binns
Ian Potts Darius Walker
Introduction to Property Services
Design and Development
Head of Design: Jon Garner
Introduction: Design and Development comprise of two of the Groups which form Entrust Property Services. Project Management & Development and
Building Design provides a “one stop” service of multi-disciplinary construction professionals required to design, manage and administer large construction projects comprising;
Construction Project Managers
Architects Quantity Surveyors Structural Engineers Mechanical Engineers Electrical Engineers CDM Advisors BIM Technicians
District Property Officers (amp)
Clients currently vary from Staffordshire County Council through to Staffordshire Police, Staffordshire Fire and Rescue, individual commissions from schools and partnership organisations comprising Health Trusts, District and Borough Councils. We deliver design
solutions from inception through to full project implementation and tailor our service to match both modern and traditional procurement methods. In addition to the design and management of building construction projects the following services are also provided;
Preparation of feasibility studies and option appraisals for master planning or bid purposes.
Cost planning for business cases.
Site investigations.
Structural surveys and reports.
Building condition/services surveys and reports.
Framework management Our experience and capability is demonstrated through our extensive portfolio of projects providing innovative and practical solutions in a collaborative environment.
Project Management and
Development
Project Management & Development Manager:
Stephen Brookes
The Project Management and Development Team is led by Stephen Brookes
and consists of a Quantity Surveying Team and a Project and Resource Management Team. Both teams have been pivotal in the establishment of the initial ‘Rethinking Construction Partnering Arrangements’ which have achieved national recognition. In response to central government best practice these arrangements have since been developed into financially banded framework agreements for the delivery of capital and revenue projects.
Quantity Surveying
The Quantity Surveying Team is responsible for developing contract strategy and providing procurement advice in relation to construction, maintenance and any property related functions. The Team provide a comprehensive building economics and cost management service
comprising; risk and value management, cost planning, whole life costing, tender action, cost control and processing of payments due to contractors.
The aim of the Quantity Surveying Section is to provide commercial solutions which:
Deliver projects within budget
Optimise design through collaborative working and supply chain management
Achieve best value through innovative procurement strategies
Achieve cost effective, sustainable design solutions
Comply with National and European procurement regulations
Project and Resource Management
The Team provides construction project management services for individual projects or major programmes of work and is responsible for development and operation of Framework Agreements with Contractors. The team manages the invitation and receipt of tenders and quotations, prepare and issue works orders, building contract documentation, deeds and bonds. For major projects, the Team will also brief, commission and manage a Clerk of Works where these services are requested by the Client.
CDM Advisors
Property owners and premise managers who are considering carrying out building alterations including, refurbishments and new projects, need to be aware of their statutory duties under the Construction (Design & Management) Regulations 2015.
These regulations require that, where more than one contractor will work on a project, the ‘Client’ must appoint a Principal Designer and a Principal Contractor, and must carry out a number of duties (which are enforceable in a court of law). For all works carried out by Property Services and/or where Property Services have been commissioned to carry out design works, our CDM Advisors will ensure these duties are met.
The CDM Advisor will provide advice regarding construction Health & Safety risk management, assist in appointing competent persons, inform the HSE of the works and will facilitate
communication between the project team.
They will also prepare the Building Manual (incorporating the Health & Safety File) which contains the information needed to operate the building for example, maintenance requirements, specialist cleaning requirements, etc.
Entrust’s CDM team consist of professional CDM Advisors with a vast amount of experience gained form a broad spectrum of clients including:- Public and Private sector, Education, Social Care and Blue Light (Police and Fire& Rescue) projects.
Development and Customer Liaison
The Development Officers are passionate about working with schools to achieve inspiring
environments that support learning and teaching. To ensure projects are successfully completed on the behalf of the client they manage a range of issues that have the potential to disrupt and delay the process, be that legal, design, planning or funding.
Development Officers have been working directly with Staffordshire schools for many years and as a team have considerable experience in assisting head teachers and governing bodies to achieve inspirational yet functional buildings
The team has been instrumental in managing the process of delivering over 3000 projects with a total capital value in excess of £400 million. This has been achieved through developing close relationships with community controlled schools, diocese and an increasing number of academies and trust status schools
We take a personal, District based approach, assigning an experienced Development Officer to each school to ensure that we understand your building needs and educational objectives. They are also able to draw from a range of services within Entrust that will work with you to develop solutions.
The service provides front line, District based support and advice to schools on all matters concerning day to day premises and asset management and strategic development. The
Development Officers will provide support to schools for an extensive range of property issues and pride themselves on their customer focus and service.
Project Management & Development Organisation and Contacts
Contacts Tel: 01785 Mobile
Project Management and Development
Manager Stephen Brookes 277601 07773 792 083
Quantity Surveying
Principal Quantity Surveyor Bryan Luckock 854117 07792 755 055 Senior Quantity Surveyor Phil Sherratt 277543 07794 570 680
Senior Quantity Surveyor Chris Hill 277544 07969 840 663
Senior Quantity Surveyor Mark Ibbs 277550 07794 337 776
Senior Quantity Surveyor Chris Nightingale 277542 07976 191 386 Senior Quantity Surveyor Steve Perkin 277604 07966 328 812
Project and Resource Management
Principal Project Manager Peter Wareham 277546 07870 179 017
Project Officer Sue Mansfield 277679
Project Management and Development Stephen Brookes Development and Customer Liaison Andrew Darby Paul Dawson Chris Grocott Carl Hodgkinson Quantity Surveyors Bryan Luckock Mark Ibbs Chris Hill Phil Sherratt Chris Nightingale Steve Perkin Project / Resource Management Pete Wareham Sue Mansfield CDM Louise Evans Mark Ward
Contacts Cont….. Tel: 01785 Mobile
CDMC
CDM Advisor Team Leader Louise Evans 27 7678 07773 792074
CDM Advisor Mark Ward 27 7676 07773 792169
Development and Customer Liaison
Development Officer Paul Dawson 27 8634 07811 379837
Development Officer Chris Grocott 27 8632 07811 379839
Development Officer Andrew Darby 27 8959 07811 339812
Development Officer Carl Hodgkinson 27 8900 07773 033831
Building Design
Design Manager; Ian Bakewell
The Design Section is led by Ian Bakewell
Architectural Design
The team offers the complete design and management of major building projects from site selection through to completion. Clients include Academies. Staffordshire County Council, Staffordshire Police Authority, Staffordshire Fire and Rescue and other Local Authorities
The function of the Design Team is to produce designs of the highest quality which are flexible in use and capable of accommodating the changing needs of the environment. In order to achieve this, it is important for the design team is to be involved at the earliest possible stage to enable them to understand and interpret the client’s requirements and aspirations into high quality, creative solutions. This team is dedicated to design projects of any size, ranging from small extensions, modular and to the design of completely new buildings including new schools, sports halls, care homes, health centres, enterprise units, offices and workshops,
The priority is to promote the highest quality of design and constructional standards of building with particular emphasis on customer focus, continuous improvement and delivery of projects on time, within budget and to the required quality. The team is also responsible for progressing initiatives such as design standardisation, 3D visualisation modelling and sustainable design development
BIM Technical Support
carries out feasibility studies and option appraisals for all clients wanting to assess the viability of projects before progressing to the full design. It also assists with the research, development and management of design tools and systems used within the practice.
In support of the agenda for tackling Climate Change, in collaboration with other teams from Property Services, this Section can provide architectural advice and solutions for sustainable design and renewable energy to all clients.
Engineering
The Team provides Mechanical, Electrical and Structural advice and design services for all major capital projects delivered by Property Services. The engineers can also undertake structural or building service surveys and provide advice on specialist building techniques such as acoustics or energy.
In collaboration with other teams from the Property Services this Section can provide engineering advice and solutions for sustainable design, environmental control and renewable energy to all clients.
Building Design Organisation and Contacts
Building Design Ian Bakewell Architects Matt Perry David Priest Vacant Post Project Designers Russell Johnson Mark Lockley Adrian Sutherland Jonathan Cooper Bethany Lees Mark Evans
RIBA pt 2 Graduate (Vacant) Kevin Horne (temp) Des Hewlett (temp)
BIM and Technical Support
Sally Platt Shalini Parcha Vicki Ashley Land Surveyor Phil Perriam Mechanical Engineers Tony Peskett Trevor Figgins Dave Higgins Electrical Engineers Anthony Myatt Dom Orlando Structural Engineers Vanessa Hurley Gary Knapper Yavuz Yurtman Mitchell Grey Jillaine Turner
Contacts Tel: 01785 Mobile
Design Manager Ian Bakewell 277664 07773 792 151
Design Team
Principal Architect David Priest 277607 07773 792 106
Principal Architect Matt Perry 277666 07773 792 159
Architect Vacant Post
Project Designer (Architectural) Russell Johnston 277655 07773 792 118 Project Designer (Architectural) Vacant Post 277587 07773 792 112 Project Designer (Architectural) Mark Lockley 277652 07773 792 157 Project Designer (Architectural) Adrian Sutherland 277662 07773 792 081 Project Designer (Architectural) Jonathan Cooper 276184 07773 792 112 Project Designer (Architectural) Bethany Lees 85 4665 07966 968 927 Project Designer (Architectural) Mark Evans 27 6736
Graduate (Vacant Post) Vacant Post
BIM & Technical Support
Principal Architect Sally Platt 277668 07773 79 2080
Design Assistant (Architectural) Shalini Parcha 277672 07773 792 178
Design Technician Vicki Ashley 277599 07870 179 019
Land Surveyor Phil Perriam 277735 07773 792 177
Service Engineering
Senior Electrical Engineer Dom Orlando 277576 07773 792 162 Senior Electrical Engineer Anthony Myatt 277659 07773 792 078 Senior Mechanical Engineer Trevor Figgins 277656 07773 792 170 Senior Mechanical Engineer Tony Peskett 277572 07773 792 156 Senior Mechanical Engineer Dave Higgins 277571 07773 792 161
Structural Engineering
Senior Structural Engineer Gary Knapper 277595 07773 792 165 Senior Structural Engineer Yavuz Yurtmen 277587 07773 792 167 Senior Structural Engineer Vanessa Hurley 277594 07773 792 076 Senior Structural Engineer Mitchell Gray 277591 07891 888 379
Property Services Design Objectives
To achieve the Client’s objectives with regard to cost, time and quality.
To incorporate an ‘integrated team approach’ to design and construction.
To strive for continuous improvement and development of design and procurement.
The following attributes and processes have been adopted by the Property Services to ensure that the primary objectives are achieved:
Collaborative Working / Procurement:
Our procurement policy has been developed over a number of years to provide “best value” solutions appropriate to the design, quality and cost parameters of the client’s brief. In addition, Property Services is responsible for managing the banded framework agreements for major capital projects that the County Council have with a collection of regional contractors. The purpose of these Agreements is to ensure consistency of delivery, continuous improvement and cost efficiency through long term arrangements with contractors and their sub-contractors.Quality Assurance:
Property Services QA registered under ISO 9001 for the provision of multi-disciplinary consultant’s services and has all the experience and resources available to manage major construction projects and to ensure that our Clients receive the most efficient and reliable service.Design Management:
Wherever possible Property Services prepare design proposals in collaboration with the supply chain to add value whilst regular design audits are undertaken to ensure that the quality of design proposals respond appropriately to the client’s brief. Risk and Value Management / Engineering workshops are also carried out on major complex projects. The Consultancy is accredited with Investors in People and training and development of staff isconstantly reviewed and monitored to ensure that the service provided is of the highest quality.
Programme Management:
All projects carried out by Property Services are monitored and reviewed on a regular basis to ensure delivery to programme. We pride ourselves on possessing staff able to see beyond a problem and look for solutions instead and regular monitoring provides this opportunity. For projects delivered in accordance with Prince 2 project management