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1 This guide was created as a quick reference tool to provide you with a brief description of some of the products, services and/or features included in your website plan. This guide will also show you where they are located in the various Tabs found on your control panel.
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AT&T Website Solutions
SM
Control Panel Guide
Welcome to your Control Panel
July 20122
Contents
Contents
Contents
Contents
Welcome To AT&T Website SolutionsSM ... 3
General Information ... 4
Domain Name Information ... 4
Email Setup ... 5
How to get started ... 5
Email Settings ... 5
Manage Website Tab ... 6
How to get started ... 6
The Design Section provides tools to create your website. ... 7
Website Design – EasySite Wizard ... 7
Mobile Web Page ... 7
The Website Tools and eCommerce Sections provide support tools for your website. ... 8
Upload An Existing Website - FTP ... 8
eCommerce ... 9
Promote & Productivity Tab ... 9
How to get started ... 10
Email Marketing ... 10
OneList ... 10
Social Media Management ... 10
Email Setup ... 10
Shop Tab ... 11
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Welcome To AT&T Website Solutions
Welcome To AT&T Website Solutions
Welcome To AT&T Website Solutions
Welcome To AT&T Website Solutions
SM
SM
SM
SM
Welcome to your control panel. From this landing page you will be able to access your webmail, manage your website, marketing tools, shop (where applicable) and find & get support.
4
General Information
General Information
General Information
General Information
Domain
Domain
Domain
Domain Name I
Name I
Name Information
Name I
nformation
nformation
nformation
Information about your domains is located on the landing page in a section titled Domains as
well as on the left navigation bar.
If you registered your domain through AT&T Website Services SM then your domain name will automatically be configured to use our nameservers and also set up to automatically renew every year. It can take up to 24 hours for DNS to propagate and be available on the Internet.
1. If your domain name was pre-registered elsewhere, you will need to log in where you purchased your domain name to change the nameservers.
2. The nameservers that you need to communicate to your current registrar are as follows:
1st nameserver: ns1.att-websites.com 2nd nameserver: ns2.att-websites.com
5
Email Setup
Email Setup
Email Setup
Email Setup
Information about your setting up and accessing your email is located on the landing page in a section titled Email as well as on the left navigation bar.
All plans are built for business use and feature domain-based email accounts. To create and manage your new email accounts, please follow these steps below:
How to get started
How to get started
How to get started
How to get started
1. Sign in to the control panel. 2. Select the Email tab.
3. Create and manage your email accounts.
Email Settings
Email Settings
Email Settings
Email Settings
Email Settings are found in your control panel and provide the following information:
• Email address: username@%DOMAIN
• Outgoing mail (SMTP) server: mail.%DOMAIN
• SMTP Port 1025
• Incoming mail (POP) server: mail.%DOMAIN
6
Manage Website Tab
Manage Website Tab
Manage Website Tab
Manage Website Tab
This section contains information about the tools available to build your website including: EasySite Wizard
Mobile Websites FTP
eCommerce
How to get
How to get
How to get
How to get started
started
started
started
1. Sign into the control panel. 2. Select the Manage Website tab.
3. Click on the icon of the application you want to use 4.
7 Example:
The Design Section provides tools to create your website.
Website Design
Website Design
Website Design
Website Design –
–
–
– EasySite Wizard
EasySite Wizard
EasySite Wizard
EasySite Wizard
Start building your website with EasySiteWizardTM an intuitive application that allows you to create a customized website. There is a large selection of professionally designed templates and
customizable images. No knowledge of HTML is necessary!
Mobile Web Pa
Mobile Web Pa
Mobile Web Pa
Mobile Web Page
ge
ge
ge
Your website plan includes one mobile-optimized web page to deliver friendly site content for visitors viewing on handheld devices. Create mobile-optimized web pages to convert mobile traffic. Add a map or click to call feature.
8 Note: One mobile web page is included in all Website plans and the Build It For Me – Basic plan. A full mobilized website is included in the Build It For Me Enhanced and Premium plans. The full mobilized plan can be purchased for all the Website plans and Build It For Me - Basic plans. The Website Tools and eCommerce Sections provide support tools for your website.
Upload An Existing W
Upload An Existing W
Upload An Existing W
Upload An Existing Website
ebsite
ebsite
ebsite ---- FTP
FTP
FTP
FTP
You can upload your files using an FTP program or through the File Manager located in your control panel (FTP is used to transfer data from one computer to another over the internet). Your homepage will need to have one of the following file names: index.htm, index.html, index.shtml, index.phtml, index.php, index.wml or index.php3
Note: It is best to keep only one index file in your public directory to avoid confusion, because the
server will return the first index file it finds regardless of any other files you have.
To configure your FTP client to upload files to your domain, you will need the following information which is found on your control panel:
• Host name / Address: ftp.%DOMAIN
• Username: %DOMAIN
• Password: %PASSWORD
9
eCommerce
eCommerce
eCommerce
eCommerce
StoreCreator is an online ecommerce tool that allows you to create a dynamic storefront. Choose from a wide selection of store templates. Easily incorporate various payment options, product catalogs, language conversions, auto messaging and more.
Note: eCommerce is included in both our Website and Build It For Me Premium plans.
eCommerce can be purchased as an Add On to all of our Basic and Enhanced Website and Build It For Me plans.
Promote & Productivity Tab
Promote & Productivity Tab
Promote & Productivity Tab
Promote & Productivity Tab
This tab contains information about marketing your website, including setting up your: Email marketing
OneList Directory EasySiteOptimizer Social Stream Email Setup
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How to get started
How to get started
How to get started
How to get started
1. Sign into the control panel.
2. Select the Promote & Productivity tab.
3. Click on the icon of the application you want to use
Email Marketing
Email Marketing
Email Marketing
Email Marketing
Included in your plan is an email marketing tool that makes it easy to send HTML-rich emails. Send out newsletters, communicate special offers or announce new product information. Additional contacts can be purchased if you find that you need more.
OneList
OneList
OneList
OneList
OneList creates and submits a consistent, personalized business listing to 60+ online directories and GPS navigation systems at once. Showcase your company name, web and street address, contact info, etc. to existing and potential customers that are searching for local products and services online.
OneList will open in an overlay window and guide you through setup.
Note: Included in Enhanced and Premium Plans. Not available for Basic Plans.
Social Media Management
Social Media Management
Social Media Management
Social Media Management
Manage your Facebook, Twitter and LinkedIn broadcasts from one centralized interface using SocialStream.
Note: Included in Enhanced and Premium Plans. Not available for Basic Plans.
Email Setup
Email Setup
Email Setup
Email Setup
Manage your email accounts, spam filtering, etc. using this tool.
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Shop
Shop
Shop
Shop Tab
Tab
Tab
Tab
This section contains information about other products available and compatible with your website. Due to the plan a customer has this option may not be available, if it is not please call us at
12
Support
Support
Support
Support Tab
Tab
Tab
Tab
This section contains information about ways to reach us for help: Create a Support Ticket
Email Us Phone Us User Guides
13 Online Support can also be found when you are in the control panel. Just click on Support in the upper right hand corner of the page you are on and a new window will open about that subject, plus there is an opportunity to search for additional
