Detailed Project Report
For e-District Roll Out
Government
of West Bengal
Table of Contents
Section 1 - Introduction 5
1.1. Background of the Project and other Basic Information 5
Section 2: Project Overview or Execution Summary 7
2.1. Mission 7
2.2. Objectives of the Project 7
2.3. Coverage and Scope 8
2.4. Project Outcomes envisaged 8
2.4.1. To the District Administrations 8
2.4.2. To the Citizens 8
2.5. List of Proposed Services 10
Section 3: State Information 17
3.1. About the State of West Bengal 17
3.2. Details of Districts 18
3.3. Proposed Services 25
Section 4: Project Details Including the 54
Implementation Model 54
4.1. Identify various stakeholders and define roles and responsibilities 55 4.1.1. Department of Information Technology (DIT), Government of India 55
4.1.2. State Government 55
4.1.3. Divisional / District Administration 55 4.1.4. District e-Governance Society (DeGS) 56 4.1.5. National Informatics Centre (NIC) 56
4.1.6. State Designated Agency (SDA) 56
4.1.7. State PMU 57
4.2. Service Levels 58
4.3. Business Process Re-engineering 60
4.3.1. Brief on BPR 60 4.4. Key Activities 60 4.5. Capacity Building 63 4.5.1. Change Management 63 4.5.2. Organization structure 63 4.5.3. Training Strategy 64 4.5.4. Capacity Building 64
4.5.5. Key Components of Training 65
4.5.6. Assessment of Gap Infrastructure 66
4.6. e-District West Bengal 78
4.7. Existing Solution 78
4.7.1. Architecture Framework & Standards including overall approach adopted 79
4.7.2. Benefits of Modular Approach 80
4.7.3. Network Architecture 80
4.7.4. Screenshots of the e-District Application 81 4.7.5. Conformance to security standards on data, network, software 99 4.7.6. Conformance to technological standards on inter-connectivity and inter-operability: 99 4.7.7. Public Awareness Campaign, Citizen Feedback Mechanism and Post Implementation Assessment100 4.8. Estimated time frame of e-District 101
4.9. Service Levels and Measurement 102
4.9.1. Measurement of SLA 102
4.9.2. SLA Reporting 103
4.9.3. Acceptance Testing 103
4.10. Site Preparation 103
4.11. Schedule for Implementation 104
4.12. Risk Management 107
4.13. Service Delivery Mechanism 110
4.13.1. Common Service Centres (CSCs) 110
4.14.1. Program Management Units (PMUs) 111 4.14.2. Composition of the Central Project e Mission Team (CPeMT) 111
4.14.3. State Apex Committee 112
4.14.4. State Project e-Mission Team (State PeMT) 112
4.14.5. State e-Mission Team (SeMT) 112
Section 5: Operations and Maintenance Phase 113
5.1.1. Suitability of a PPP Model in the context of e-District 113
List of Acronyms
Acronym Meaning
DPR Detailed Project Report BDO Block Development Officer
BL&LRO Block Land & Land Reforms Officer BPR Business Process Re-engineering
CCTNS Crime and Criminal Tracking and Networking System
CSC Common Service Centre
DA Dealing Assistant
DCFS District Controller Food and Supplies DeGS District e-Governance Society DIC District Industries Centre
DIT Department of Information Technology DL&LRO District Land & Land Reforms Officer
DM District Magistrate
EM Entrepreneur Memorandum
F&S Food & Supplies
GDP Gross Domestic Product
GoI Government of India
ICDS Integrated Child Development Scheme
IT Information Technology
MGNREGS Mahatma Gandhi National Rural Employment Guarantee Scheme MIS Management Information System
MMP Mission Mode Project
NeGP National e-Governance Plan NPMU National Project Management Unit O&M Operation & Maintenance
PeMT Project e-Mission Team
PMEGP Pradhan Mantri Employment Generation Program
RTI Right to Information
SCFS Sub division Controller Food and Supplies SDA State Designated Agency
SDC State Data Centre
SDO Sub Divisional Officer
SI System Integrator
SLA Service Level Agreement
SP State Portal
SSDG State Service Delivery Gateway
STQC Standardisation Testing and Quality Certification SWAN State Wide Area Network
TIS Treasury Information System
Section 1 - Introduction
1.1.
Background of the Project and other Basic Information
a) Title of the Project: e-District for the State of West Bengal b) The Project Details:
West Bengal was selected as one of the pilot states for the implementation of the pilot e-District project. Bankura and Jalpaiguri districts were selected as the pilot districts for implementation of the project. This project was sanctioned by the GOI for an amount of Rs.579.44 Lakhs.
After the administrative approval PricewaterhouseCoopers Pvt. Ltd was selected as the consultant for the project and Tata Consultancy Services as the Implementation Agency. The pilot project went live in the 2 Pilot districts on 27th September 2010, inaugurated by the Hon’ble Chief Minister of West Bengal Shri Buddhadeb Bhattacharya. The application went live 6 service categories as given below: 1) Certificates
a. Domicile Certificate b. Income Certificate 2) Pension
a. Old Age Pension b. Disability Pension c. Widow Pension
3) Integrated Child Development Scheme 4) RTI & Grievance Redressal
5) Industry Services a. Issuance of EM-I b. Issuance of EM-II c. Issuance of EC cum RC d. Industry Subsidy e. PMEGP 6) License
a. Issuance of Fire Arm License b. Renewal of Fire arm License c. Issuance of Explosive Licenses d. Renewal of Explosive License
e. Extension of Area Validity of Fire Arm License f. Duplicate Fire Arm License
g. Permission for Sale of Fire Arm h. Surrender or Cancellation of Firearm i. Transfer of Firearm
j. Impounding of Firearms during elections
c) Project Initiator details
i) Department/ Ministry initiating the project : Department of Information Technology, Govt. of West Bengal
ii) Background of the department/ ministry:
Government of West Bengal set up IT task Force in March 1999. Based on the recommendation of the Task Force, the State declared IT Policy in January 2000 and set up an independent IT Department in August 2000 with a mandate to create a conducive environment for rapid development in IT sector. The objective of the Department is to "Shape a Digital Future for West Bengal". The Vision of the Department is to “Create leadership position in executing high value-added IT work- developed through intellectual leadership and supported by Government
initiatives”.
iii)Name and Job Title of the key contact person (person responsible for initiation) :
Shri Susanta Majumdar, IAS, Special Secretary to Department of Information Technology iv) Contact details:
Address : Advantage Bengal , 4, Camac Street, 7th Floor Kolkata - 700 016 Fax : 91 - 33 2282 - 1944
Landline : 91 - 33 2282 - 1946 Email : [email protected] d) State Designated Agency details
i) Name of the State Designated Agency: West Bengal Electronics Industry Development Corporation Limited
ii) Date of Establishment (if applicable) :
iii) Name and Job Title of the key contact person (person responsible for implementation): Shri Santibrata Majundar
iv) Contact details:
Address : WEBEL Bhawan, Sector V, Salt lake City, Kolkata - 700091 Landline : 033 23392270
Mobile : 09830164202
Email : [email protected], [email protected] e) Location of Project Implementation:
All the Districts in West Bengal except the Pilot Districts: Sl. No. Name of the District
1 North 24 Parganas 2 Birbhum 3 Burdwan 4 Cooch Behar 5 Dakshin Dinajpur 6 Darjeeling 7 Hooghly 8 Howrah 9 Malda 10 Murshidabad 11 Nadia 12 Paschim Medinipore 13 Purba Medinipore 14 Purulia 15 South 24 Parganas 16 Uttar Dinajpur
Section 2: Project Overview or Execution
Summary
2.1.
Mission
The Mission of e-District project is ‘Strengthening the District administration to deliver government services in a simplified, transparent and convenient manner to the citizens leveraging the Information & Communication Technologies’. For achieving its Mission, Government of West Bengal as one of the Pilot States has implemented e-District in the District of Bankura & Jalpaiguri which went live on 27th September 2010.
2.2.
Objectives of the Project
The objectives of the e District Mission Mode Project are to ensure the following:
a) Undertake backend computerization of District and Tehsil level offices to ensure electronic delivery of high volume citizen centric services at the district level.
b) Efficient delivery of services with improved Service Levels by undertaking extensive Business Process Re Engineering of identified services.
c) Extensive Capacity Building and training of field level functionaries to ensure smooth migration to electronic delivery of e district services and phasing out manual delivery of services.
d) Delivery of services through Common Service Centres (CSCs) by leveraging the common infrastructure of SWAN, SDC, and SSDG.
e) Development of applications to be hosted at the State Data Centres for delivery of services.
f) Delivery of all public services at District/ Sub District level in electronic form through State Portals by using the State Service Delivery Gateways.
g) Providing easy, anywhere and anytime access to Government Services (both Information & Transactional) to ensure reliability, efficiency, transparency and accountability.
h) Reducing number of visits of citizens to a Government office / department for availing the services and there by eliminating harassment.
i) Reducing administrative burden and service fulfillment time & costs for the Government, Citizens & Businesses
j) Reducing direct interaction of citizen with the Government and encourage ‘e’- interaction and efficient communication through portal
k) Enhancing perception & image of the Government and its constituent Departments. SMART objectives
The following are few objectives of West Bengal e-District in light of the practical scenario and learning from the current project. These objectives are SMART (Simple, Measurable, Achievable, Realistic and Time Bound):
Citizen
Single window system for service delivery for Citizens Instantaneous access to information on selected services Anytime anywhere online filing of applications
Instantaneous status tracking of applications
Increased Transparency of service delivery by increasing Citizen Satisfaction Index Time reduction in service levels by more than 50%
Reduction in number of trips to various offices for availing services by more than 50% Government
Electronic delivery of high volume citizen centric services at the district level Minimum direct interaction between govt. offices and citizens to one or two.
Leverage the core infrastructure of SWAN, SDC and CSC to deliver high value citizen centric services Reduce service delivery time by more than 50%
Create an employee friendly environment through extensive Capacity Building and training of field level functionaries
Improve the perception of the citizens about the functioning of the Govt by increasing Citizen Satisfaction Index
Increase accountability and monitoring of activities by increasing Citizen Satisfaction Index Single point Dashboard view of performance of Service Delivery
Common Service Centre
Enhance viability and sustainability of the CSCs to deliver the Citizen centric services
2.3.
Coverage and Scope
Coverage of the Project
a) The State of West Bengal comprises of 18 districts. Bankura and Jalpaiguri were selected as the pilot districts for the implementation of the pilot project. Hence the coverage of the rollout of the project shall constitute the rest of the 16 districts. The total number of subdivisions in the scope of the roll out of the project is 60 and the number of blocks is 306. The implementation of the Scheme will be completed in four years commencing from 2010-11 which will include 3 years of O&M phase.
b) The implementation in the States is proposed to be carried out in 2 phases: In the first phase, districts in which at least 70 per cent of the CSCs are operational would be targeted for the rollout and in the second phase, rest of the districts would be selected for the e-District rollout.
Scope of the Project
a) e-District MMP aims at electronic delivery of all public services at District / Sub District level, progressively. Initially 10 categories (5 mandatory + 5 State Specific) of identified high volume citizen centric public services at district and sub-district level will be taken up for implementation. While doing so, the four pillars of e-infrastructure i.e. SWANs, SDCs, SSDGs and CSCs will be leveraged and no new infrastructure would be created. Later on, new services could be added depending on the requirements and the felt needs.
b) The e-District MMP envisages centralized architecture at the State level with common application software for each of the identified services for all the districts of the State. The application software will be hosted in the State Data Centre. Integration across States would be enabled, through mandatory adherence to technical specifications and e Governance standards.
c) Two key aspects of the Scheme are Business Process Re-engineering (BPR) and creation of databases based on e-Governance standards for the purposes of ensuring interoperability. BPR is intended to enable process simplification and significant value addition to citizens.
2.4.
Project Outcomes envisaged
2.4.1.
To the District Administrations
• Generation of an efficient MIS for better and fast decision-making
• Fast delivery of services through retrieving of the records from computerized database networked Department/Office
• e-District model based on sustainable operations through applying the user charges
• Improvement in efficiency of the employees and reduction in workload
• Post project evaluation could provide feedback for further improvements
• Better monitoring system
• Bring transparency in the delivery system
• Faster processing of files and information resulting in efficient working of the District Administration
• Feedback analysis through grievances
• Reducing the interdependency
• A holistic citizen centric approach
2.4.2.
To the Citizens
• Reducing the cost to citizen like travel cost, wages lost etc.
• Reducing the time in availing the services like travel time, waiting time
• Reducing the visits to Governments Departments
• Status of application at Citizen Facilitation Counter / Common Service Centre (Rainbow)
• Reducing the interdependency
• Citizen grievance within a stipulated time frame
• Access to information easily with service deliver counters within reach
• High level of convenience
• Facility of payment at convenient points and extended hours
• Negligible queuing
• All the above services over the counter
The table below illustrated the benefits that the e-District project brings in for the Citizens from various aspects:
Role of IT/Impacted attributes of
Service Quality Time Cost Transparency Convenience
Electronic online access of
information
ˇ
ˇ
ˆ
ˆ
Online Submission of applications
ˇ
ˇ
ˆ
ˆ
Online tracking of applications
ˇ
ˇ
ˆ
ˆ
Reduction in error in the processes
ˇ
ˇ
ˆ
ˆ
Online workflow of processes related
to service delivery
ˇ
ˇ
ˆ
ˆ
Online Delivery of Services
ˇ
ˇ
ˆ
ˆ
Anytime anywhere single window for
2.5.
List of Proposed Services
The proposed services in the e-District present in the pilot project are enlisted below and are envisioned to create better backend integration for their automation within the departments. Table 1 lists all the services in West Bengal e-District. The service levels include minimum time for physical verification and enquiry.
Table 1: List of Services
Sl No Category of Services including Sub services
Existing Service Level Existing Service Level Proposed Service Level
I Certificates
1 Caste Certificate* 1 month - 6 months 6 days
2 Income Certificate 45 days-3 months 5 days
3 Domicile Certificate 10 days 5 days
II Pension
4 Old, Widow & Disability Pension
Enrolment Quota Dependant 8 days (if quota available) 5 Old, Widow & Disability Pension
Disbursal Cycle of 4 months 7 days (monthly)
III Integrated Child Development Scheme
7 Supplementary Nutrition
IV Industry Services
8 Issuance of EM-I 2 days 2 days
9 Issuance of EM-II 2 days 2 days
10 EC cum RC Certificate 15 days 7 days
11 Subsidy within 109 days 62 days
12 PMEGP 1 month - 6 months 73 days (Maximum time
considered including a 60 day cycle for Sub Committee
meeting)
V License
13 Issue of Fire Arm License 1 year 32 days
14 Renewal of Fire Arm License 2 days 2 days
15 Surrender and Cancellation of
Arms License
16 Sale of Firearms to an Authorized
Dealer
17 Transfer case of Arms License
18 Duplicate issue of Arms License
19 Extension of area validity of
Arms License
20 Impounding of Arms License
during Elections
21 Issuance of Firecracker
Manufacturing License (Factory License)
3 months - 4 months 55 days 22 Issuance of Firecracker
Possession and Selling License 3 months - 4 months 24 days 23 Blasting License Issuance (Up to 6 months 34 days
5 Kg)
24 Blasting License Issuance (More
than 5 Kg) 6 months 34 days
25 Renewal of Firecracker
Manufacturing License (Factory License)
3 months - 4 months 55 days 26 Renewal of Firecracker
Possession & Selling License 3 months - 4 months 24 days
VI RTI & Greivance
27 RTI Service Case Specific Case Dependant: Max 30
days
28 Greivance Redressal Case Specific Case Dependant: Max 30 days
VII Revenue Courts*
29 Revenue Court- Borga Petition Case Specific Case Specific 30 Revenue Court- Petition for
recordong home stead beneficiary
Case Specific Case Specific 31 Revenue Court - Conversion
(Petition for changing classification of plots)
Case Specific Case Specific 32 Revenue Court- Delivery of
certified copy of ROR and plot information
Case Specific Case Specific
VIII Ration Cards*
33 Issuance of Ration Cards 2 weeks-1 month 9 days 34 Issuance of Duplicate Ration
Card 2 days 2 days
35 Incorporation of changes in
Ration Cards 2 days 2 days
36 Food Allocation Information
IX Shops and Establishment*
37 Registration of Shops and
Establishments 30 days 15 days
38 Registration of Shops and
Establishments renewal process 30 days 7 days 39 Change in registration Certificate 30 days 7 days 40 Registration Loss of
Certificate/Duplicate Certificate 30 days 7 days 41 Status Report on Inspection of
Shops and Establishments by Inspector
Case Specific Case Specific 42 Winding up of Registration
Certificate 30 days 7 days
X Registration of Societies*
43 Registration of Societies 30 days 5 days
*Please note that the marked services have not gone live and the department of Information Technology is in consultation with the line departments to implement these services.
All the above mentioned services are to be delivered in the following locations (District, Sub -Division, Block etc).
Table 2: Details of locations to be covered
Sl. No. Name of the District
Number of Horizontal offices to be connected ouside SWAN vertical connectivity Number of SDO offices to be connected to DHQ Number of Blocks Number of Tehsil or Revenue Circles Number of any other office (s) (DCFS, SCFS, BL&LRO offices) District Industries Centre 1 North 24 Parganas 28 5 22 1 2 Birbhum 23 3 19 1 3 Burdwan 38 6 31 1 4 Cooch Behar 18 5 12 1 5 Dakshin Dinajpur 11 2 8 1 6 Darjeeling 17 4 12 1 7 Hooghly 23 4 18 1 8 Howrah 17 2 14 1 9 Malda 18 2 15 1 10 Murshidabad 32 5 26 1 11 Nadia 22 4 17 1 12 Paschim Medinipore 34 4 29 1 13 Purba Medinipore 30 4 25 1 14 Purulia 24 3 20 1 15 South 24 Parganas 35 5 29 1 16 Uttar Dinajpur 12 2 9 1
The project activities and its corresponding timelines are given in the table below: Table 3: Project activities and timelines
Activity Group Activities Timeline (Days)
Project
Development Submission of DPR Approval of DPR by DIT, GoI
Appointment of Project Consultants 15
Current State Assessment Study 45
BPR & Gap Assessment 45
Issue of Government Orders 60
Data Migration & Digitization Plan 30 Training & Change Management Plan 30 Project
Implementation Functional Requirement Specifications (FRS) 60 Scope of works of customised application for non pilot
States 40
RFP preparation and approval 75
Selection of System Integrator 60
Software Requirement Specification (SRS) 75 Customisation and Development of Software Application 90 User Acceptance Testing of e-District application 60 Third party application audit by STQC 45 Hardware procurement & Commissioning 150 Site preparation for e-District project 150 Completion of Training & Change Management activities 50
Digitization of Historical data 90
Deployment of e-District application at SDC 30
Go-Live of e-District application 30
Project Post
Implementation Constitution of Joint Entity for (O&M) of e-District project 30 Project handover from Project Consultant to Joint Entity 365
Citizen Satisfaction Survey 1 30
Post Go-Live project assessment 45
Citizen Satisfaction Survey 2 30
The total project cost for the first year and the next 3 years is given in the table below: Table 4: Total project cost (All costs in Rupees in Lakhs)
Unit No. of Units Year 1 Year 2 Year 3 Year 4 Total
DPR Preparation State 1 0.0 0.000
IT Infrastructure
Hardware/ Computing
Facility Districts No. of Districts 761.6 326.4 0.0 0.0 1088.000
Systems at SDC State 134.1 57.5 0.0 0.0 191.600 Systems manpower support for 3 years State 18.0 18.0 18.0 18.0 72.000 Networking and Horizontal Connectivity Districts 400.0 0.0 0.0 0.0 400.000 Application Software
Software for non Pilot
States State 0.000
Software for Pilot States State 10.5 4.5 0.0 0.0 15.000 Third Party/ STQC Testing State 24.5 10.5 0.0 0.0 35.000 Application Support 32.4 32.4 32.4 32.4 129.600 Capacity Building
Training Districts No. of
Persons 421.4 180.6 0.0 0.0 602.000 Seed Money to eGov
Society Districts 160.0 0.0 0.0 0.0 160.000
Rollout
Site Preparation Districts 480.0 0.0 0.0 0.0 480.000 Technical Support for 4
years Districts 43.2 43.2 43.2 43.2 172.800
Data Digitization Districts 800.0 0.0 0.0 0.0 800.000 Program and Project
Management
Project Mgmt
Consultant State 24.0 24.0 24.0 24.0 96.000
Project Manager for 4
years Districts 64.8 64.8 64.8 64.8 259.200 Awareness and Communication 4.3 10.8 4.3 2.2 21.600 Assessment 15.0 15.000 Contingency District 59.5 23.8 23.8 11.9 118.908 State(SDA) Grand Total 4656.708
Table 4A: Total project cost Item wise (All costs in Rupees in Lakhs) Sl Item Quantity Unit Cost (In INR lakhs) Total (In INR Lakhs) No. 1 Costs of Districts a Desktop 1684 0.3 505.2 b Laptop 0 0.4 0
c Digital Web cam 120 0.02 2.4
d Scanners 16 0.03 0.48
e Laser printers (Duplex) 591 0.08 47.28 f Other printer (Network Printer Fax) 383 0.6 229.8
g UPS (.7 KVA) 1624 0.08 129.92 h 5 KVA Genset 16 3 48 i 42 U Rack 0 0 j 9U Rack 323 0.3 96.9 k 12 Port Switch 415 0.02 8.3 l LL Modem (pair) 16 0.1 1.6 m Anti Virus 1684 0.01 16.84 n 12 U Rack 16 0.08 1.28 o Data Digitization 16 50 800
p Training (No. of People) 6020 0.1 602 q LAN Connectivity and Horizontal Connectivity(No of Locations) 16 25 400 r Site Preparation(No of Locations) 16 30 480 s Seed money to eGov Society(No of Districts) 16 10 160 t Project Manager for 4 years @ 3.6 Lakhs per year 18 3.6 259.2 u Technical Support for 4 years @ 2.4Lakhs per year 18 2.4 172.8 v Awareness and Communication 16 0.1 1.6 w Contingency @3 % of all District-level costs 1 118.908
2 Operational Costs Unit Cost/year Unit Cost Period (years) a
Data Center/System Support (3 shifts,
2 person) 24 3 72
b
Help Desk / Application Support (1
resources in all 18 districts) 43.2 3 129.6 d
Awareness and Communication(State
Level) 20 1 20
3 Project Management Activities (for 3 years) Months Man
Per Month
(in
Lakhs)
a Project Management (2 resources x 48 months) 96 1 96
4 STQC certification
a STQC Testing and Audit 35
5 Help-Desk
a Help-Desk Management Tool 12
6 DPR Preparation
a Detailed Project Report 0
7 Server Hardware (Data Center and DR Site)* Quantity
Unit Cost (In lakhs) a Application Server 2 20 40 b Database Server 2 20 40 c Web Server 2 20 40 e Staging Server 1 10 10 f Backup Server 1 10 10
h Security, IDM Server 1 10 10
a Anti Virus Server 1 10 10
8 System Software a Server OS 12 0.3 3.6 b RDBMS (Enterprise) 2 8 16 9 Application Software a Application Customization 15 TOTAL COST 4656.708
The above table gives the brief of the total cost for the project. Section 3 of this Detailed Project Report covers other State Information and Chapter 4 covers other details detailing the implementation model and above cost.
Section 3: State Information
3.1.
About the State of West Bengal
West Bengal is a state in the eastern region of India and is the nation's fourth most populous. It is also the seventh most populous sub-national entity in the world. West Bengal is the sixth-largest contributor to India's GDP. It is bordered by the countries of Nepal, Bhutan, and Bangladesh and the states of Orissa, Jharkhand, Bihar, Sikkim, and Assam and has an area of 34,267 sq mi (88,752 km2); the capital is Kolkata (Calcutta). West Bengal encompasses two broad natural regions, the Gangetic Plain in the south and the sub-Himalayan and Himalayan area in the north. From the 3rd century BCE the broader region of Bengal formed part of Ashoka’s empire. In the 4th century CE it was absorbed into the Gupta empire. From the 13th century the region was ruled by several sultans, powerful Hindu states and land-lords-Baro-Bhuyans for the next few hundred years until it came under the British in the 18th century. At Indian independence in 1947, Bengal was partitioned, the eastern sector becoming East Pakistan (later Bangladesh) and the western sector becoming India’s West Bengal. Although in area West Bengal ranks as one of the smaller states of India, it is one of the largest in population with over 91 million people.
3.2.
Details of Districts
Table C: District Information
Sl. no Name of
district Headquarters District Subdivisions Name of Name of Blocks
1 Darjeeling Darjeeling Darjeeling Sadar
Subdivision Darjeeling Pulbazar Rangli Rangliot Jorebunglow Sukhiapokhri Kalimpong
Subdivision Kalimpong II Kalimpong I Gorubathan Siliguri
Subdivision Naxalbari Matigara Phansidewa
Kharibari Kurseong
Subdivision Kurseong Mirik 2 Cooch Behar Cooch Behar Cooch Behar
Sadar subdivision Cooch Behar II Cooch Behar I Dinhata
subdivision Dinhata II Dinhata I Sitai Mathabhanga
subdivision Mathabhanga I Sitalkuchi Mathabhanga II Mekhliganj
subdivision Mekhliganj Haldibari Tufanganj
subdivision
Tufanganj I Tufanganj II 3 North Dinajpur Raiganj Raiganj
subdivision Hemtabad Itahar Kaliaganj
Raiganj Islampur
subdivision Goalpokhar I Chopra Goalpokhar II
Islampur Karandighi 4 South Dinajpur Balurghat Balurghat
subdivision Balurghat Hili Kumarganj
Tapan Buniadpur
subdivision Gangarampur Bansihari Harirampur Kushmandi 5 Malda English Bazar Chanchal
subdivision Chanchal II Chanchal I Ratua I Ratua II Harishchandrapur I Harishchandrapur II Malda Sadar English Bazar
subdivision Gazole Habibpur, Malda Kaliachak I Kaliachak II Kaliachak III Manikchak Old Malda Bamangola
6 Birbhum Suri Suri subdivision Suri - I
Suri - II Sainthia Rajnagar Khoyrasole Muhammad Bazar Dubrajpur Bolpur subdivision Sriniketan Ilambazar Nanoor Labhpur Rampurhat
subdivision Rampurhat II Rampurhat I Nalhati - I Nalhati - II Mayureswar-I Mayureswar-II Murarai - I Murarai - II
7 Murshidabad Baharampur Berhampur Berhampur
Beldanga–I Beldanga–II Hariharpara Naoda Domkal Domkal Raninagar–I Raninagar–II Jalangi Lalbag Murshidabad–Jiaganj Bhagawangola–I Bhagawangola–II Lalgola Nabagram Kandi Kandi Khargram Burwan Bharatpur–I Bharatpur–II Jangipur Raghnathganj–I Raghnathganj–II Suti–I Suti–II Samserganj Sagardighi Farakka
8 Bardhaman Bardhaman Asansol Barabani
Jamuria Raniganj Salanpur Durgapur Durgapur–Faridpur
Galsi–I Kanksa Andal Pandabeswar Kalna Kalna-I Kalna-II Manteswar Purbasthali–I Purbasthali–II Katwa Katwa-I Katwa-II Ketugram–I Ketugram–II Mongolkote Bardhaman Sadar
North subdivision Ausgram–II Ausgram–I Bhatar Burdwan–I Burdwan–II
Galsi–II Bardhaman Sadar
South subdivision Khandaghosh Jamalpur Memari–I Memari–II
Raina–I Raina–II 9 Nadia Krishnanagar Krishnanagar
Sadar subdivision Nakashipara Kaliganj Chapra, Nadia Krishnanagar I Krishnanagar II Nabadwip Krishnaganj Kalyani Chakdaha Haringhata Ranaghat
subdivision Hanskhali Santipur Ranaghat I Ranaghat II Tehatta Karimpur I Karimpur II Tehatta I Tehatta II 10 Purulia Purulia Purulia Sadar East Manbazar I
Manbazar II Banduan Purulia–I Purulia–II Hura Puncha Purulia Sadar
West Jhalda II Jhalda I Jaipur Arsha Bagmundi Balarampur Barabazar Raghunathpur Para
Raghunathpur–I Raghunathpur–II
Neturia Santuri Kashipur
11 Hooghly Chinsura Sadar Sub
division(Chinsura) Chinsurah-Mogra Pandua PolbaDadpur Dhaniakhali Balagarh Chandannagore Singur Haripal Tarakeswar Serampore Chanditala–I Chanditala–II Jangipara Serampore-Uttarpara Arambagh Arambagh Khanakul–I Khanakul–II Goghat–I Goghat–II Pursurah 12 North 24
Parganas Barasat Barrackpore Barrackpore–II Barrackpore–I Barasat Sadar
Subdivision Barasat–II Barasat–I Amdanga Deganga Habra–I Habra–II Rajarhat Bangaon Bagdah Bangaon Gaighata Basirhat Baduria Basirhat I Basirhat II Haroa Hasnabad Hingalganj Minakhan Sandeshkhali–I Sandeshkhali–II Swarupnagar Bidhannagar
13 West Midnapore Midnapore Kharagpur Dantan–I Dantan–II Pingla Kharagpur-I Kharagpur-II Sabang Mohanpur Narayangarh Keshiari Debra Medinipur Sadar Medinipur Sadar
Subdivision Garhbeta–I Garhbeta–II Garhbeta–III Keshpur Shalboni Ghatal Chandrakona–I Chandrakona–II Daspur–I Daspur–II Ghatal Jhargram Binpur–I Binpur–II Jamboni Jhargram Gopiballavpur–I Gopiballavpur–II Nayagram Sankrail
14 Howrah Howrah Howrah Sadar
subdivision Bally–Jagacha Domjur Panchla Sankrail Jagatballavpur Uluberia
subdivision Amta–II Amta–I Bagnan-I Bagnan-II Uluberia–I Uluberia–II Shyampur-I Shyampur-II Udaynarayanpur 15 South 24
Parganas Alipore subdivision Baruipur Bhangar–I Baruipur Bhangar–II Jaynagar–I Jaynagar–II Kultali Sonarpur Canning
subdivision Canning–I Basanti Canning–II
Gosaba Diamond Harbour
subdivision Diamond Harbour I Diamond Harbour II Falta 13 Kulpi 14 Magrahat I Magrahat II Mandirbazar Mathurapur I Mathurapur II Alipore (Sadar) Bishnupur-I
Bishnupur-II Budge Budge-I Budge Budge-II
Kakdwip Kakdwip Namkhana Patharpratima
Sagar 16 East Midnapore Tamluk Tamluk
Subdivision Nandakumar Moyna Tamluk Shahid Matangini Panskura–I Panskura–II Chandipur Haldia
Subdivision Nandigram–I Mahisadal Nandigram–II
Sutahata Haldia Egra Subdivision Bhagawanpur–I
Bhagawanpur–II Egra-I Egra-II Patashpur–I Patashpur–II Contai
Subdivision Contai–II Contai–I Contai–III Khejuri–I Khejuri–II Ramnagar–I Ramnagar–II Population and Area of Distracts of West Bengal (Census 2011)
Sl.
No. District Area Sq.
Km. Population 2011 Population Density Per Sq. Km. P M F West Bengal 88,752 91347736 46927389 44420347 1029 1 Darjiling 3,149 1842034 934796 907238 585 2 Jalpaiguri 6,227 3869675 1980068 1889607 621 3 Koch Bihar 3,387 2822780 1453590 1369190 833 4 Uttar Dinajpur 3,140 3000849 1550219 1450630 956 5 Dakshin Dinajpur 2,219 1670931 855104 815827 753 6 Maldah 3,733 3997970 2061593 1936377 1071
7 Murshidabad 5,324 7102430 3629595 3472835 1334 8 Birbhum 4,545 3502387 1791017 1711370 771 9 Barddhaman 7,024 7723663 3975356 3748307 1100 10 Nadia 3,927 5168488 2655056 2513432 1316 11 North Twenty Four Parganas 4,094 10082852 5172138 4910714 2463 12 Hugli 3,149 5520389 2819100 2701289 1753 13 Bankura 6,882 3596292 1840504 1755788 523 14 Puruliya 6,259 2927965 1497656 1430309 468 15 Haora 1,467 4841638 2502453 2339185 3300 16 Kolkata 185 4486679 2362662 2124017 24252 17 South Twenty Four Parganas 9,960 8153176 4182758 3970418 819 18 Paschim Medinipur* 9,345 5943300 3032630 2910670 636 19 Purba Medinipur* 4,736 5094238 2631094 2463144 1076 * Figures of Paschim Medinipur & Purba Medinipur for 2001 have
been recast as erstwhile Medinipur divided into two districts after 2001 Census.
3.3.
Proposed Services
Table 5: Officers involved in processing the selected services in the District (Details of all officials-district wise and service wise, involved in backend Government automation process for the services selected).
Sl.
No. Designation of Officer
Name of Location: DHQ/ Horizontal office/ SDO/Block/Tehsil Number of officers Services 1 District Magistrate District Head Quarters 16 RTI Appellate
Authority, License, Pension
2 Additional District
Magistrate (General) District Head Quarters 16 License, Domicile Certificate 3 Superintendant of Police SP Office 16 License
4 District Land & Land
Reforms Officer (DL&LRO) DL&LRO office 16 Revenue Courts 5 District Controller F&S DCFS Office 16 PDS
6 General Manager (DIC) DIC Office 16 Industry Services 7 Officer in Charge Juducial
Munshikhana District Head Quarter 16 License 8 Sub Divisional Officer SDO Office 60 License, Caste
Certificate, Domicile Certificate, Income Certificate
9 OC RTI Cell District Head Quarter 16 RTI
10 OC Grievance Cell District Head Quarter 16 Grievance Redressal 11 District Social Welfare
Officer District Head Quarter 16 Pension 12 Block Divisional Officer BDO Office 307 License, Caste
Certificate, Domicile Certificate, Income Certificate
13 Block Land & Land Reforms
Officer BL&LRO Office 307 Revenue Courts 14 District Project Officer
(ICDS) District Head Quarter 16 ICDS
15 Sub Divisional F&S SCFS Office 60 PDS 16 Block Backward Class
Welfare Offier BDO Office 307 Caste Certificate 17 Block Welfare Officer BDO Office 307 Pension
18 Food Inspector F&S SCFS Office & BDO
office 367 PDS
19 Child Development
Program Officer (ICDS) BDO Office 307 ICDS 20 Revenue Officer (Average 4
in each BL&LRO Office) BL&LRO Office 1228 Revenue Courts 21 Grievance Cell DA (2 in
each district) District Head Quarter 32 Grievance Redressal 22 RTI Cell DA (2 in each
23 DA Official Munshikhana (5
in each District) District Head Quarter 80 License 24 DA SDO Office (Caste
Certificate) SDO Office 60 Caste Certificate
25 DA BDO officer (Caste
Certificate) BDO Office 307 Caste Certificate 26 DA SDO Office (Domicile
Certificate) SDO Office 60 Domicile Certificate 27 DA BDO officer (Domicile
Certificate) BDO Office 307 Domicile Certificate 28 DA SDO Office (Income
Certificate) SDO Office 60 Income Certificate
29 DA BDO officer (Income
Certificate) BDO Office 307 Income Certificate 30 Manager DIC (2 in each
District) DIC Office 32 Industry Services
31 DA DIC (3 in each district) DIC Office 48 Industry Services 32 Industrial Development
officer (DIC)
BDO Office 307 Industry Services 33 Food Sub Inspector SCFS Office & BDO
office 367 PDS
34 DA ICDS (3 from each
district) District Head Quarter 48 ICDS 35 DA Pension (3 in each
District) District Head Quarter 48 Pension 36 DA Block (Pension) BDO Office 307 Pension 37 DA DL&LRO (3 in each
DL&LRO office)
DL&LRO office 16 Revenue Courts 38 Supervising Inspector Regional Labour Offices 70 Shops and
Establishments 39 Inspector Regional Labour Offices 70 Shops and
Establishments
40 Treasury Officer Treasury Office 36 Registration of Societies Table 6: Details of District e governance Societies
Sl. No. Name of District Status Date and Remarks
Registration number
under Societies Act
1 Darjeeling Under Process
2 Howrah Nil Nil
3 Pashim Medinipur Society has been formed
Registration pending due to non-availability of GO in respect of the
same.
4 North 24 Parganas Functional andS/1L/77049 12/01/2011
6 Burdwan Under Process 1. An Application for registration of District e-Governance society, Burdwan has been submitted vide our Memo No.
933/DP dt 08/09/2011. 2. An amount of Rs.150/- only was deposited as registration fees.
7 Malda Society formed Yet to be registered
8 Dakshin Dinajpur In the Process of formation Not Applicable
9 Hooghly Submitted for Registration on 18/8/2011 but sent back for resubmission Pending 10 Uttar Dinajpur By law of the e-Governance Society,
Uttar Dinajpur has been finalized and
application for registration will be submitted very soon
NA
11 Cooch Behar Registration under process NA
12 Purulia Society has been formed
Submitted to Registrar of Firms Societies &
non-trading corporation vide memo no. 994/GP dated 14.9.2011 on 14th Oct 2011 but registration no. has
not been received
13 Purba Mednipore Not formed
14 South 24 Parganas 15 Nadia Formed. Application Submitted for Registration at the Office of the Registrar, Govt. of West Bengal on 07.12.2011 7.12.2011 Registration No. is awaited shall
obtain by 17.01.2012
STATE SPECIFIC e-GOVERNANCE INITIATIVES
Table 7: SDC: Location of SDC (State Data Centre)
Status of SDC. Status of DRS Likely date of commissioning
Please clarify SDC has adequate space and IT resources for eDistrict project 1. Wipro Ltd is the Data
Centre Operator
Details of DR site are
yet to be finalised.
The State Data Centre is fully operational since February 11th, 2011.
Yes. Total capacity=56TB.Space
already allocated for e-District in the
districts= 8TB 1. As on date, SDC has adequate space to incorporate the required IT Resources for e-District Project. 2. Details of IT resources for e-District National Roll
Out are to be finalized. Security Audit by STQC has
been completed.
Final Acceptance test of Data Centre completed
State portal Banglarmukh & e-District Application are hosted in WBSDC.
Wipro has deployed their Sustenance Team for Operation and Maintenance activities.
Selection of TPA for WBSDC is to be done.
Hosting of applications of Govt. Line Dept under consideration:
i. Kolkata Urban Services ii. Labour Dept.
iii. Commercial Tax Dept. iv. CCTNS
Table 8: CSC (Common Services Centre)
Sl.
No. Name of the District Name of SCA
Number of CSCs Planned Number of CSCs operational % Operational 1 Darjelling 256 62 24.2 2 Jalpaiguri 279 248 88.9 3 Cooch Behar 245 245 100.0 4 Uttar Dinajpur 205 144 70.2 5 Dakshin Dinajpur 138 117 84.8 6 Malda 306 280 91.5 7 Murshidabad 540 366 67.8 8 Nadia 395 285 72.2 9 North 24 Parganas 395 388 98.2 10 Paschim Mednipore 571 343 60.1 11 Burdwan 553 300 54.2
12 Purulia 341 272 79.8 13 South 24 Parganas 651 651 100.0 14 Howrah 327 270 82.6 15 Hooghly 434 342 78.8 16 Bankura 398 263 66.1 17 Purba Mednipore 436 433 99.3 18 Birbhum 327 202 61.8
Source of Data: http://wbprd.nic.in/html/asp/writereaddata/RollOutStatusReport/CSC_ROLLOUT_STATUS.pdf Table 9: SWAN (State Wide Area Network)
Status Name of the District Name of the Sub Division Total No of POPs
No of POPs found technically non feasible No of POPs already connected 1. Coochbehar 1 1 Coochbehar Sadar 2 2 Dinahata 3 3 Mathabhanga 4 4 Mekhligunj 3 3 Tufangunj 2 2 Total 15 0 15
Status Name of the District Name of the Sub Division Total No of POPs
No of POPs found technically non feasible No of POPs already connected 2. Jalpaiguri 1 1 Jalpaiguri Sadar 3 3 Mal 4 4 Alipurduar 7 7 Total 15 0 15
Status Name of the District Name of the Sub Division Total No of POPs
No of POPs found technically non feasible No of POPs already connected 3. Darjeeling 1 1 Darjeeling Sadar 3 3 0 Kalimpong 3 3 0 Kurseong 2 2 0
Siliguri 5 2 3
Total 14 10 4
Status Name of the District Name of the Sub Division Total No of POPs
No of POPs found technically non feasible No of POPs already connected 4. Uttar Dinajpur 1 1 Raigunj 4 1 3 Islampur 5 5 Total 10 1 9
Status Name of the District Name of the Sub Division Total No of POPs
No of POPs found technically non feasible No of POPs already connected 5. Dakshin Dinajpur 1 1 Balurghat 3 3 Gangarampur 4 4 Total 8 0 8
Status Name of the District Name of the Sub Division Total No of POPs
No of POPs found technically non feasible No of POPs already connected 6. Malda 1 1 Malda Sadar 9 9 Chanchol 6 6 Total 16 0 16
Status Name of the District Name of the Sub Division Total No of POPs No of POPs found technically non feasible No of POPs already connected 7. Murshidabad 1 1 Behrampur 5 5 Domkol 4 4 Lalbagh 5 5 Kandi 5 5 Jongipur 7 7 Total 27 0 27
Status Name of the District Name of the Sub Division Total No of POPs
No of POPs found technically non feasible No of POPs already connected 8. Nadia 1 1 Krishnanagar Sadar 7 7 Kalyani 3 3 Ranaghat 5 5 Tehatta 4 4 Total 20 0 20
Status Name of the District Name of the Sub Division Total No of POPs
No of POPs found technically non feasible No of POPs already connected 9. Birbhum 1 1 Suri Sadar 7 7 Bolpur 5 5 Rampurhat 8 8 Total 21 0 21
Status Name of the District Name of the Sub Division Total No of POPs No of POPs found technically non feasible No of POPs already connected 10. Bardhaman 1 1 Bardhaman Sadar North 6 6 Bardhaman Sadar South 6 6 Kalna 5 5 Katwa 5 5 Durgapur 6 6 Asansol 5 5 Total 34 0 34
Status Name of the District Name of the Sub Division Total No of POPs
No of POPs found technically non feasible No of POPs already connected 11. Bankura 1 1 Bankura Sadar 8 8 Khatra 8 8 Bishnupur 6 6 Total 23 0 23
Status Name of the District Name of the Sub Division Total No of POPs
No of POPs found technically non feasible No of POPs already connected 12. Purulia 1 1
Purulia Sadar Purba 5 1 4
Purulia Sadar
Paschim 7 7
Raghunathpur 7 1 6
Status Name of the District Name of the Sub Division Total No of POPs No of POPs found technically non feasible No of POPs already connected 13. Paschim Medinipur 1 1 Medinipur Sadar 6 6 Kharagpur 11 1 10 Ghatal 5 5 Jhargram 8 2 6 Total 31 3 28
Status Name of the District Name of the Sub Division Total No of POPs
No of POPs found technically non feasible No of POPs already connected 14. Purba Medinipur 1 1 Tamluk 7 7 Haldia 6 1 5 Egra 6 1 5 Contai 8 8 Total 28 2 26 Status Name of the District
Name of the Sub Division Total No of POPs No of POPs found technically non feasible No of POPs already connected 15. Hoogly 1 1 Chinsurah Sadar 5 5 Chandannagar 4 4 Srirampur 4 4 Arambagh 4 4 Total 18 0 18
Status Name of the District Name of the Sub Division Total No of POPs No of POPs found technically non feasible No of POPs already connected 16. Howrah 1 1 Howrah Sadar 5 5 Uluberia 9 1 8 Total 15 1 14
Status Name of the District Name of the Sub Division Total No of POPs
No of POPs found technically non feasible No of POPs already connected 17. North 24 Paraganas 1 1 Barasat Sadar 6 6 Barrackpore 3 3 Bongaon 3 3 Bashirhat 10 10 Total 23 0 23
Status Name of the District Name of the Sub Division Total No of POPs
No of POPs found technically non feasible No of POPs already connected 18. South 24 Paraganas 1 1 Alipur Sadar 5 1 4 Baruipur 6 1 5 Canning 5 1 4 Diamond Harbour 9 9 Kakdwip 4 4 Total 30 3 27
The above mentioned connectivity is related to the vertical connectivity in the State. Apart from the above mentioned offices as part of Horizontal connectivity, the West Bengal SWAN shall be extended to the Food Offices and Land Offices (which are a part of the services under e-District). The District Industries Centre connectivity is not considered a part of the
horizontal connectivity of the State and shall be considered separately to provide Industries Services under e-District.
Table 10: SSDG (State Service Delivery Gateway), State Portal and e-Form
Status of SSDG in the State Still to be implemented. Contract Negotiations with the most responsive bidder underway. Status of State Portal After the selection of the enrolment agency, the state portal will be developed.
Services under e-Form for each district Services already implemented Services still to be implemented
Application for Ex-gratia due to loss of life as a result of flood, cyclone etc.
Application for House Building Grant Application for temporary pandal, structure Application for license for storing flamable
material
Application for NOC of buildings Application for Domicile Certificate
Application for Merit cum Means Scholarship for students of UG and PG Courses in general education (Arts, Commerce and Science) and other professional courses excluding
Engineering & Medical
Application for Merit cum Means Scholarship for students of UG (Engg) and other
professional Engineering courses of equivalent stature like - BE, B Tech etc
Uploading of CV in the Database for Placement/Recruitment of Polytechnic Students
Application for Pre Matric Scholarship Application for Post Matric Scholarship Application for Merit cum Means Scholarship Application for Implementation of Income
Generating Scheme through SCA to T.S.P. (DISHA)
Application for Micro Credit Scheme for Self Help Groups
Application for Interviewing of Inmates Application for Ration Card Issuance Application for Ration Card change
incorporation
Application for issuance of Duplicate Ration Card
Application for redressal of grievances of consumers
Application for redressal of grievances of citizens
Application for Merit cum Means Scholarship for Higher Secondary Level Students
Application for Sanction of Scheme for Construction of Boundary Wall around Graveyard/ Mosque/ Idgah/ Mazar
Application for Grant of Recognition as Minority Education Institution with Issuance of Minority Status Certificate
Application for Infrastructural Support to Reputed NGOs Running Educational Projects for the Development & Welfare of Minorities Application for Scheme of Infrastructure
Development for Minority Affairs
Table 11: Status of State MMPs
Sl.
No. Name of the State MMP
Status No of Districts covered Project Cost Project Concept ualized DPR approved Under Implemen tation Post Implemen tation 1 MMP for Commercial Taxes, WB-MMPCT (Department- Commercial Tax - VAT)
Yes Yes Yes (Present state- S/w Developmen t and Implementa tion) GoI component – INR 5033 State component – INR 1903 (GoI share of Rs. 15 Crore received by Directorate) 2 MMP – Road Transport Project (Department- Road Transport)
Yes Yes( Present
state- State Vehicle Register made ready, software developmen t for e-services going on) Nil (GoI component – Resource provided State component – Resource provided) 3 Implementation of AGRISNET Project in West Bengal as a component of a Central Sector Scheme “Strengthening / Promoting Agricultural Informatics & Communications” of Department of Agriculture & Cooperation, Ministry of Agriculture, GoI (Department- Agriculture) Yes Yes- DPR accepted by line department (Agriculture Dept, GoWB) on 11.04.2008. Yes. (Present state- On-going implementat ion of AGRISNET Project in West Bengal.) GoI funded.
4 e-Governance at the Directorate of Employment, Labour Department, Government of West Bengal (Department- Labour) Yes Yes. (Present State- Out of 73 Employmen t Exchanges of the state 53 Employmen t Exchanges are now running online through the web based application developed by DGE&T in collaboratio n with NIC, New Delhi. Moreover a pilot project is successfully implemente d at the area of two employment exchanges of Hooghly district to deliver some of the employment service through Common Service Centers (CSC). The pilot project will be rolled on soon to other area.) Central Component – INR 5.66 lacs State component – INR 63.47 lacs Others – INR 55 lacs (Used for backlog data entry of the Employmen t exchanges) 5 Treasury (Department- Treasury) Yes DPR Forwarded to GOI for approval. Treasury Information System (TIS) has been launched and 86 out of 87 Treasuries are computerise d
6 Cooperation (Department- Cooperation) Yes DPR Forwarded to GOI for approval. 7 Municipal Affairs (Department- Municipal Affairs)
Yes All the
projects that are being executed are DFID funded. 8 Common Services Center( Department- Panchayat & Rural Development) Yes 5669 out of 6797 CSCs rolled out in the State. 4412 out of 6797 CSCs provided connectivity Online Integrated Finance Managemen t system (IFMS) for Panchayat samitis and Zilla parishads. Central component – INR 134743728 (Rupees Thirteen Crore Forty Seven Lakh Forty Three Thousand Seven Hundred and Twenty Eight only) State component – INR 129500000 (Rupees Twelve Crore Ninety Five lakhs) 9 West Bengal SP &
SSDG
(Department- Information & Technology Department)
Yes Yes Request for Proposal (RFP) already floated, Technical presentation s done, Financial bid yet to be opened
All districts DIT, GoI funded-1161.50 Lakhs 10 West Bengal e-District (Department- Information & Technology Department) Yes Implemente
d. (Project went live with 17 services (6 service Categories on 27th Sep 2010) Implement ed for 2 districts- Bankura and Jalpaiguri. To be extended to all the districts. DIT, GoI funded- 579.44 lacs
11 Crime & Criminal Tracking Network and Systems (CCTNS) (Department-West Bengal Police) Yes RFP for System Integrator (SI ) selection already published SPC – INR 30 lacs Central component – State component - Centralize project implementi ng in a decentralize manner throughout sourcing 12 National Land Records Modernization Program (Department- Land & land Reforms Department) Yes Mode of connectivity between L&LR and Registration offices are yet to be decided by the L&LR department 19235.765 Central Share: 9674.7525 State Share: 9561.0125
13 Food and Supplies (Department- Food & Supplies) Yes DPR forwarded to Line Ministry, GoI
14 Women & Child Development & Social Welfare Department Yes Revised DPR shall be forwarded to GoI Old age/Widow/ Disability pension and ICDS services under e-District are already piloted 15 Health & Family Welfare Department Yes DPR submitted to GoI by PwC. Phase 3 of the DPR is in progress 16 School
Education Yes DPR forwarded to GoI 17 Property Registration 236 of 239 registration offices in the State are computerize d Central share: 148 State share: 83
Status of SeMT:
Staffing details under SeMT: Sl.
No. Name Designation Contact No. Contact Email ID
1 Subir Roy Principal Consultant 09831916322 [email protected] 2 Abhishek Roy Senior Consultant - PM 09331145180 [email protected] 3 Ashwini Kumar Senior Consultant - TM 09831915518 [email protected] 4 Manjistha
Mukherjee Dutta Consultant – CB & CM 09830425025 [email protected] 5 Vivek Goenka Consultant - FM 09830736369 [email protected] 6 Niharendra
Choudhury Consultant - PM 09836109621 [email protected] 7 Subrata Saha Consultant - TM 09831586827 [email protected]
Status of Data Digitisation in each district
Table 12: Status of Data Digitisation in each district DARJEELING
Sl No. Name of MMP/ Owner department
Name of Services like certificates, Ration cards etc
Status Percentage
Digitised/ Not Digitised
Remarks
1 Land & Land reforms
Bhumi-II: in progress in Siliguri, Map (Bhuchitra),In the hill
subdivisions-8blocks
15%
2 Transport
Vehicle Registration of both Commercial &
non-commercial vehicles
70%
3 Treasury Bill, Pension, Stamp 100%
4 Pachayat and Rural Development
MGNREGS: Monitoring Information System, all other official work done in computer
100%
5 Finance and Revenue Department
Registration of deeds, Lease, Gifts, Partition of deeds, Agreements,
power of attorney
100%
HOWRAH Sl No. Name of MMP/ Owner
department
Name of Services like certificates, Ration cards etc
Status Percentage
Digitised/ Not Digitised
Remarks
NORTH 24 PARGANAS Sl No. Name of MMP/ Owner
department
Name of Services like certificates, Ration cards etc
Status Percentage
Digitised/ Not Digitised
Remarks
1 Land & Land Records BHUMI(ROR for land) 100% 2 Transport Registration System) Vahan(Vehicle 100% 3 Transport Sarathi( Driving License System) 100%
4 Treasury TIS 100%
5 Treasury Pension of Govt. Emp. 100%
6 Verification Roll Section Verification Roll 100%
7 Grievance Cell PGRS 100%
8 Election Electoral Roll 100%
9 Land Acquisition LAIS (LA case processing) 100% 10 Registration CORD (Digitization of Registration
Document)
100%
MURSHIDABAD Sl No. Name of MMP/ Owner
department
Name of Services like certificates, Ration cards etc
Status Percentage
Digitised/ Not Digitised
Remarks
1 Land & Land Records BHUMI(ROR for land) 100%
2 Transport Registration of vehicles 100%
3 Transport Driving License 100%
4 Treasury Pension 100%
5 Treasury Bill 100%
6 Pachayat and Rural Development old age/widow/disable pension 100%
7 Registrar Cases of registration 100%
8 Correctional homes inmates/prisoners No of 100%
BURDWAN Sl No. Name of MMP/ Owner
department
Name of Services like certificates, Ration cards etc
Status Percentage
Digitised/ Not Digitised
Remarks
1 Land and Land Reforms ROR 97.24%
2 Transport
Registration of vehicles 94.00%
Driving license 93.00%
Tax and related jobs 97.00%
3 Treasuries
A) Disposal of different claimsfrom different Govt. Offices at present
such numbers (No of Ddo 227) i. Receiving of bills for
Govt. claims ii.Bills checking
95.00%
Cheque section i.Printing, ii. Checking and signing by ATO, iii.Delivery of cheque
etc and sorting of voucher. 100.00% i.Compilation of vochers , accounts, preparation of accounts. ii.Sending of A/Cs to AG W.B., DT and other authorities. 100.00% Receipt of Govt
revenues and deposits. 100.00% 4 Employment exchange Registration of
unemployment 90.57%
MALDA Sl No. Name of MMP/ Owner
department
Name of Services like certificates, Ration cards etc
Status Percentage
Digitised/ Not Digitised
Remarks
1 Land & Land records
BHUMI& BHUCHITRA: Record of rights,tax. Certified
copy
