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9/12/2008 2

The PCI Security Standards Council

• An open global forum, launched in 2006,

responsible for the development, management,

education, and awareness of the PCI Security

Standards, including:

– Data Security Standard (DSS)

– Payment Application Data Security Standard (PA-DSS) – Pin-Entry Device (PED)

PCI PED

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PCI SSC - The Standards

PCI PED addresses device characteristics impacting security of PIN Entry Device (PED) during financial transactions

PA-DSS applies to software vendors and others who develop payment applications that store, process, or transmit cardholder data as part of authorization or settlement, where those applications are sold,

distributed, or licensed to third parties.

PCI DSS applies to any entity that stores, processes, and/or transmits cardholder data, and specifically to those system components included in or connected to the cardholder data environment (the part of the network with cardholder data)

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9/12/2008 4

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9/12/2008 6 PCI DSS Drivers Security Scans Self-Assessment Questionnaire On Site Audits Community Meeting Industry Best Practices Approved Scanning Vendors (ASVs) and Qualified Security Assessors (QSAs) Proactive

feedback from QSAs, ASVs and POs

PCI Data Security Standard ADC Forensics Results

Advisory Board

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2007 Successes

• Over 420 Participating Organizations around the World

• Successful Community Meeting with over 300 attendees from around the world

• Board of Advisors elected and working (i.e. Task Forces)

• 1,500 QSA Assessors trained and certified • The New PED Standard announced

• Successful feedback processes in place for DSS & SAQ (for release in 2008)

• Started Special Interest Group Program • Influential Outreach Program

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9/12/2008 8

2008 PCI SSC Objectives & Accomplishments

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2008 PCI SSC Objectives – North America and Europe Community Meetings

planned for Q3 2008

– Manage new and existing standards

• PCI DSS Version 1.2 to be released Q3 2008 • Updates to PED Program for Q2 2008

– Unattended Payment Terminals (UPT) – Hardware Security Modules (HSM)

Enhance cardholder data security

Enhance cardholder data security

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9/12/2008 10

Roles and Responsibilities of the Council

• Is an Independent Industry Standard

• Manages the technical and business requirements for how payment data should be stored and protected

• Maintains List of Qualified PCI Assessors

– QSAs, ASVs

PCI SSC….

PCI SSC Does Not…

• Manage or drive Compliance

– Each brand continues to

maintain its own compliance programs

• Identifies stakeholders that need to validate compliance

• Definitions of Validation Levels • Fines and Fees

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Slide 10

SC16 Fix grammar/tenses Sarah Cummins, 1/9/2008

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9/12/2008 11

Resources Provided by Council • Security Standards and Supporting

Documents

• Frequently Asked Questions

• List of Approved QSAs, ASVs, PED Labs

• Education and Outreach Programs • Participating Organization

Membership, Community Meetings, Feedback

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Frequently Asked Questions

New Searchable FAQ Tool New

available on PCI SSC Website

– Responses developed by all five payment brands help ‘pave the way’ for PCI DSS evolution

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9/12/2008

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• Threats in one month: August 2007

– 89% of email was spam (new record)

– Trojans made up 78% of new malware

– 264,133 new zombies detected

– Average of 11,906 new malicious websites found daily

Threat Landscape

Implementing the standard is a Journey…… Not a Destination

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The Cost of Complying

Three Categories of Compliance

How much does this cost your organization?

For merchants with complex or older systems, it may cost millions

“PCI Compliance Cost Analysis: A Justified Expense.”

A joint analysis conducted by Solidcore Systems, Emagined Security and Fortrex. Jan. 2008

[This study utilized data from several sources including level 1 and level 2 merchants with 2,000 – 2,500 retail locations.]

The Cost of Not Complying

Same study estimated non-compliance costs significantly higher, including

• “Crisis” cost upgrades • Repeat assessments • Notification costs • Brand reputation

• Shareholder and consumer lawsuits

The cost of a breach can easily be 20 times the cost of

PCI Compliance

• Upgrading Payments Systems and Security

• Verifying Compliance (Assessment)

• Sustaining Compliance

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Forensics Statistics

Consumer data:

Payment card information -Credit / Debit

-Card-present / CNP

Personal Check information

Identity-related data:

Name, address, email

Social security, Social insurance IRS / tax return information

Company-proprietary:

Financial records HR / employee data

Product strategy & roadmap Trade secrets & technology

Inside Jobs vs. Intrusions

17% Inside ~77% are partial insiders Incident Detection >75% via allegation of compromise Findings Percentages 92% Confirmed Security Breach >60% Confirmed Data Compromise Case Commonalities 19% SQL injection 45% POS systems 10% Wireless infrastructure ~50% Via 3rd party connections Breach Sources ~13% Inside US Vulnerability Scanning SQL Injection cases: 71% had commercial scanning 63% detected SQL vulnerability

15% in scan reports for 1 year + > 60% Payment Cards vs. Others Law Enforcement Involvement 87% of cases Incident Detection >75% via allegation of compromise

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9/12/2008 17 9/12/2008 17 It It’’ll be OKll be OK PCI doesn

PCI doesnt introduce any new, t introduce any new, alien concepts alien concepts

Anger

Anger

Bargaining

Bargaining

Depression

Depression

Acceptance

Acceptance

Denial

Denial

It doesnIt doesn’’t apply to met apply to me

PCI compliance is mandatory

It isn

It isn’’t fairt fair

PCI applies to all parties in the

PCI applies to all parties in the

payment process

payment process

I

I’’ll do some of itll do some of it

Compliance is

Compliance is pass / failpass / fail

I

I’’ll never get therell never get there

Many merchants already have

Many merchants already have

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The PCI Data Security Standard

• The PCI DSS version 1.1 is a set of comprehensive requirements for enhancing payment account data security

• The PCI DSS is a multifaceted security standard that includes requirements for security

management, policies, procedures, network architecture, software design and other critical protective measures • This comprehensive standard is

intended to help organizations

proactively protect customer payment data

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Slide 18

SC10 This will likely tie in to the risk-based approach. Sarah Cummins, 1/9/2008

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Six Goals, Twelve Requirements

Build and Maintain a Secure Network 1. Install and maintain a firewall configuration to protect cardholder data

2. Do not use vendor-supplied defaults for system passwords and other security parameters

Protect Cardholder Data 3. Protect stored data

4. Encrypt transmission of cardholder data across open, public networks

Maintain a Vulnerability Management Program

5. Use and regularly update anti-virus software

6. Develop and maintain secure systems and applications

Implement Strong Access Control Measures 7. Restrict access to cardholder data by business need-to-know 8. Assign a unique ID to each person with computer access 9. Restrict physical access to cardholder data

Regularly Monitor and Test Networks 10. Track and monitor all access to network resources and cardholder data

11. Regularly test security systems and processes

Maintain an Information Security Policy 12. Maintain a policy that addresses information security

The PCI Data Security Standard SC13

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Slide 19

SC13 This will likely tie in to the risk-based approach. Sarah Cummins, 1/9/2008

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Updates to PCI DSS • October 2008:

– PCI DSS Revision v1.2

– Assessed and Incorporated feedback received from over 2,500 queries and suggested changes from Community Stakeholders

– 1.2 revision address the existing six goals and twelve requirements of the DSS with future effective dates for potential new sub requirements – Areas of focus

• Clarity and flexibility of requirements

• Incorporate existing and new best practices • Scoping and reporting clarification

• Eliminate overlapping sub requirements and consolidate documentation • Expanded FAQ and glossary

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9/12/2008 21

The Payment Application Data Security Standard

• Based on Visa USA’s PABP, PA-DSS is a comprehensive set of

requirements designed for payment application software vendors to

facilitate their customers’ PCI DSS compliance

• This comprehensive standard is intended to help organizations minimize the potential for security breaches due to flawed payment applications, leading to compromise of full magnetic stripe data

• Distinct from but aligned with PCI DSS

Payment Application (PA DSS) Data Security Standard

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Slide 21

CB1 This will likely tie in to the risk-based approach. Chris Burd, 9/12/2008

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9/12/2008 22

The Payment Application Data Security Standard

Maintain instructional documentation and training programs for customers, resellers, and integrators Encrypt all non-console administrative access

Encrypt sensitive traffic over public networks Facilitate secure remote access to application Facilitate secure remote software updates

Cardholder data must never be stored on a server connected to the Internet Facilitate secure network implementation

Test Applications to address vulnerabilities Protect wireless transmissions

Develop Secure Applications Log Application Activity Protect stored cardholder data Provide secure password features

Do not retain full magnetic strip, card validation code or value (CAV2, CID, CVC2, CVV2) or PIN block data

Fourteen Requirements…Protecting Payment Application Transactions

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The PIN Entry Device Requirements

PIN Entry Device (PED) Requirements

• These requirements are divided into the following categories:

• Device Characteristics:

– Physical Security Characteristics – Logical Security Characteristics

• Device Management

• Device Management During Mft.

• Device Management Between Mft. and

Initial Key Loading

• Considers how the PED is produced, controlled, transported, stored and used throughout its life cycle. If the device is not properly managed, unauthorized modifications might be made to its

physical or logical security characteristics.

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Slide 23

SC23 This will likely tie in to the risk-based approach. Sarah Cummins, 1/9/2008

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PABP becomes PA-DSS

•PA-DSS is the Council-managed program formerly called the Payment Application Best Practices (PABP) under the supervision of Visa Inc.

•PA-DSS helps software vendors and others develop secure payment applications that do not store prohibited data and ensures their payment applications support compliance with the PCI DSS.

•Organizations must use applications certified under PA-DSS or grandfathered under PABP.

•The PA-DSS will be updated in October 2008 to version 1.2 and will reflect changes made in the next iteration of the PCI DSS.

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PABP becomes PA-DSS

9/12/2008 25

Sample Clarifications

• Scope of PA-DSS: adds clarification

• Applicability to hardware

terminals: specifies criteria for

hardware exempt from review • Responsible Parties: identifies

responsibilities of:

• Vendors ; customers; resellers; payment brands; PCI SSC

• Completion Steps: provides

guidance to PA-QSAs on how to complete and submit

documentation

Sample Additions

Requirement 2.1: provides

guidance on purging of cardholder data

• Requirement 7.2: adds testing procedures to address integrity during patches and updates • Appendix A: summarizes and

explains the PA-DSS

Implementation Guide

• Appendix B: tool for PA-QSAs to confirm status of lab environment and validation process in an

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PIN Entry Device Requirements

Physical Attributes Logical Attributes

• Attributes that deter physical Attacks

– ex penetration of device to determine key(s)

– Planting a PIN disclosing bug within

• Logical security

characteristics include functional capabilities that preclude:

– Allowing device to output clear text PIN encryption key

The PED Security Requirements are designed to secure personal identification number (PIN)-based transactions globally and applies to devices (attended or unattended) that accept PIN entry for all PIN-based transactions as well as non-cardholder interface devices (hardware security modules)

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PIN Entry Device Requirements

Device Types Under PED

• Traditional Devices include

– Point-of-sale PED Designed for Secure PIN Entry

– Attended devices (e.g., sales clerk, cashier) • New Devices scheduled for 2008 include

– Unattended Payment Terminals (UPTs)

• Fuel Pumps, Kiosks, Ticketing Machines – Hardware (or Host) Security Modules (HSMs)

• Non-cardholder interface

• Embedded devices that are used for:

– PIN translation, Card Personalization, Data Protection, Electronic Commerce

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PIN Entry Device Requirements

• UPT Process/Requirements

– Evaluation process same as other PCI PED evaluation processes

– Vendor questionnaire

– Assessment performed by PCI approved lab – Security requirements broken down by:

• Core physical security • Core logical security • Additional online • Additional offline

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PIN Entry Device Requirements

• UPT Security Requirements

– UPT is broken down into following key areas

• PIN pad – expected to be a PCI approved encrypting PIN pad • Separate card reader

• Customer display • UPT controller • UPT cabinet

• Additional cryptographic controller • Communication interface

– Security Requirements reflect which area should be assessed in order to meet the requirement

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PIN Entry Device Requirements

• HSM Evaluations

– Structured like existing POS/EPP testing

• Security Requirements are physical and logical • Vendor questionnaire to complete

• Testing scripts

– Existing labs skill sets applicable

If you’re a manufacturer of HSM or UPT devices, join the Council as a Participating Organization!

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9/12/2008 31

New SAQ Objectives

Self Assessment Questionnaires

• Alignment with the PCI DSS v1.1

• Based on industry feedback • Flexibility for multiple

merchant types

• Providing guidance for the intent and applicability of the underlying requirements

Self Assessment Questionnaire (SAQ) A

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Self Assessment Questionnaire

SAQ Validation SAQ Validation

Type

Type DescriptionDescription SAQSAQ

1 Card-Not-Present (e-commerce or MO/TO) merchants, all

cardholder data functions outsourced. This would never apply to face to face merchants

A

<20 Questions

2 Imprint-only merchants with no cardholder data storage B

21 Questions

3 Stand alone dial-up terminal merchants, no cardholder data storage

4 Merchants with payment application systems connected to

the Internet, no cardholder data storage

C

38 Questions

5 All other merchants (not included in descriptions for SAQs

A, B or C above) and all service providers defined by a payment brand as eligible to complete an SAQ

D

Full DSS

B

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9/12/2008 33

Data Storage Clarification

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New Application Level Requirement

• Addresses SQL injection, cross-site scripting and other application level attacks

• Complements existing requirements for secure coding of web applications (6.5) and application level penetration testing (11.3.2)

• Seeks to provide added assurance that sites are not vulnerable, by either of the following methods:

• Having all custom application code reviewed for common vulnerabilities by an

organization that specializes in application security.

• Installing an application layer firewall in front of web-facing applications

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9/12/2008 35 Requirement 1:

Requirement 1: Install and maintain a Install and maintain a firewall to protect cardholder data

firewall to protect cardholder data Requirement 3:

Requirement 3: Protect stored dataProtect stored data Requirement 6:

Requirement 6: Develop and maintain Develop and maintain

secure systems and applications

secure systems and applications Requirement 8:

Requirement 8: Assign a unique ID to Assign a unique ID to

each person with computer access

each person with computer access Requirement 10:

Requirement 10: Track and monitor Track and monitor access to network and card data access to network and card data Requirement 11:

Requirement 11:Regularly test security Regularly test security systems and processes

systems and processes Requirement 12:

Requirement 12: Maintain a policy that Maintain a policy that addresses information security

addresses information security

Violations >50% Found During Forensic Investigations

Violations >50% Found During Forensic Investigations

Violations <50% Found During Forensic Investigations

Violations <50% Found During Forensic Investigations

Violations Found During Initial PCI DSS Audits

Violations Found During Initial PCI DSS Audits

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Revisions for Consideration

Community Meeting

PHASED APPROACH

PHASED APPROACH

Input from Participating Organizations, QSA’s and ASV’s

Revised PCI Standard

Revised PCI Standard

Phase 1

Phase 2

Phase 3

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9/12/2008

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QSAs

• Organizations that validate an entity’s adherence to PCI DSS requirements are known as

Qualified Security Assessors (QSAs).

• Over 100 QSA companies • To find more about the

program:

– https://www.pcisecuritystandards.org/reso urces/qualified_security_assessors.htm

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9/12/2008 39

Qualified Security Assessor Certification

• Apply as a company for qualification by providing documentation adhering to the Validation

Requirements for Qualified Security Assessors (QSA) v 1.1

• Qualify individual employees, through training and testing, to perform security assessments

• Execute agreement with the PCI Security Standards Council governing performance

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ASVs • Organizations that validate adherence by performing

vulnerability scans of internet facing environments of

merchants and service providers are known as Approved Scanning Vendors (ASVs).

• Over 130 ASVs

• https://www.pcisecuritystandards.org/resources/approved _scanning_vendors.htm

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9/12/2008 41

Approved Scanning Vendor Certification

Prospective ASVs

• Apply for approval by providing documentation

adhering to the Validation Requirements for Approved Scanning Vendors (ASVs) v 1.1

• Successfully complete the security scanning vendor testing and approval process.

• Execute agreement with the PCI Security Standards Council governing performance

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PED Vendors

• Organizations that manufacture PIN acceptance devices for use in the acceptance of PINs during a financial transaction using a

payment card

• Approximately seventy vendors with over 170 approved devices • https://www.pcisecuritystandards.

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9/12/2008 43

PED Vendor Certification

• Download the Program Manual, Security Requirements

and supporting documents from www.pcisecuritystandards.org/pin

• Select a PCI recognized PED lab, enter evaluation

contract and NDA with selected lab

Complete the PCI PIN Entry Device Security

Requirements forms and the PCI PIN Entry Device Evaluation Vendor Questionnaire

– Please see PCI SSC Website for complete approval process.

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9/12/2008 45 Community Meeting Merchants Approved Scanning Vendors Service Providers Qualified Security Assessors Acquirers Brands

Community

Community

Meeting

Meeting

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Community Meetings

• Two Meetings. Responsive to Industry

– Orlando, Fla., September 23-25

• Vendor Showcase opportunity

– Brussels, Belgium, October 21-23

• Program in conjunction with PCI Europe

Your Opportunity to Get Involved in Setting the

Global PCI Standards

Not Yet a Participating Organization?

Join Us At www.pcisecuritystandards.org

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9/12/2008 47

North America

• When:

– Sept. 23 Pre Conference Workshop – Sept. 24 & 25 Main Conference

• Where:

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Europe

• When:

– Joint Cocktail Reception with PCI Europe: October 21 – Main Conference: October 22

– Post Conference Workshop: October 23

• Where:

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9/12/2008

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Global Participation & Representation

More than 400 organizations have been accepted

United States 73% 2% 6% 2% 16% 1% Asia Pacific

Latin America/ Caribbean Europe

Central Europe /Middle East /Africa

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9/12/2008 51 Participating Organizations Categories 34% Merchant 34% Merchant 41% Other 41% Other 8% Financial Institution 8% Financial Institution 15% Processor 15% Processor 2% Multiple 2% Multiple

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Board Representation & Special Interest Groups Financial Institutions • Merchants • Gateways • Processors • Service Providers • EFT Networks • Associations • Vendors

A Seat at the Table

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9/12/2008 53

Participating Organization Privileges

• Vote and Run for Participating Organization Board of Advisors

• Comment on DSS, SAQ, PED, PA DSS and on other PCI SSC documentation, prior to public release

• Attend Community Meetings

• Attend Quarterly Webinar Meetings

• Recommend new initiatives and standards • Early updates on upcoming press releases • Monthly bulletin from SSC General Manager

Reserve Your Seat at the Table

SC8

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Slide 53

SC8 Update for PO priviledges etc... SIGs

Merchant training

Free Community Meeting Sarah Cummins, 1/9/2008

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9/12/2008 54

Board of Advisors

Merchants

– British Airways, plc

– Exxon Mobil Corporation – McDonalds Corporation – Microsoft

– Tesco Stores Ltd. – Wal-Mart Stores, Inc.

Associations & Vendors

– APACS

– EPC

– PayPal, Inc. – VeriFone, Inc.

Processors

– Chase Paymentech Solutions – First Data Corporation

– Interac Association

– Moneris Solutions Corporation – SERVICIOS ELECTRONICOS

GLOBALES S.A. DE C.V. – TSYS Acquiring Solutions

Financial Institutions

– Bank of America

– JP Morgan Chase and Co.

– Citibank N.A., Global Consumer Group – Commonwealth Bank of Australia

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Roles and Responsibilities • Provide Feedback

– Set Strategy

– Emerging Security Issues – Additional Standards

– Evolving the Current Standard(s)

– Set Agenda/Programs for Community Meetings

• Time Commitments

– Face to Face Meetings (as needed) – Conference Calls (regularly scheduled)

• SME, Panelists, Moderator (Community Meetings/Webinars) • Regional & Business Category Market Feedback • Ad Hoc Working Groups

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9/12/2008 56

Community Meeting Agenda Task Force

• Restructure Agenda • Define clear business models to use going forward • Members Include: •Paypal •TSYS Acquiring Solutions •Microsoft •RBS Outreach and Education Task Force

• Identify additional

marketing and educational needs, based on industry size, region, etc.

• Members Include:

•Walmart Stores Inc. •APACS

•British Airways

•First Data Corporation PA –DSS Task Force

• Develop Best Practices into to Industry Standards • Evolution of testing criteria in the applications • Driving Marketplace adoption • Members Include: •Paypal •Verifone •Moneris •JP Morgan Chase

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Participating Organizations Associations

Associations

Financial Institutions

Financial InstitutionsPOS VendorsMerchantsMerchantsProcessorsProcessorsMerchantsOtherOtherOtherPOS VendorsOtherOtherProcessorsMerchantsOtherMerchantsMerchantsProcessors

For a full list:

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9/12/2008 58

Need More Information?

• Go to:

www.pcisecuritystandards.org and find information on:

– Frequently Asked Questions

– PCI Documentation – Contact Information

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