Gartner: The Broken State of Backup

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Gartner:

The Broken State of Backup

Dave Russell

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Backup/Recovery Isn’t What It Used to Be

There is no "off" switch for data anymore

ON

Requirements and technology have

evolved. Organizations should expect

to fundamentally change their

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Increasing Pressure on Backup/Recovery

Recovery • User error • Application error • Malware • Hardware failures • Disasters

ROBO, PC & Laptop Backup Compliance Pricing Availability Demands 95% 98% 99.5% 99.9% Availability Cost VM Backup W A N

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• Stickiness is a thing of the past as backup products are now swapped out, in part due to lower retention periods for data

• Backup Re-architecture is taking place today and will continue for at least another 12 months and probably longer

• Simplicity is a meaningful differentiator as powerful solutions are only interesting if they can be deployed and managed effectively

• Server Virtualization is a change event that causes organizations to consider deploying new / different backup solutions

• Bigger Isn’t Always Better as McDonalds sells a lot of hamburgers but is rarely accused of having the best food 

Top Selling Thoughts

The Implications

The backup and recovery approaches of the past no longer suffice in meeting the current, much less the future, organizational recovery requirements.

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Today, Backup/Recovery Is Broken

Common Issues

 Too much faith in backups

 Lack of consistent testing and verification

 Backup failures

 Poor, incomplete backups

 Too many incremental backups

 Too many ‘events’ trigger a backup

 Operator/user error

 Hardware and software failures

 Age and deterioration of media

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Backup Success Rates Are Not Acceptable

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Best-in-Class Data Center Average Data Center Best-in-Class Remote Office Average Remote Office

Strategic Planning Assumption: Through 2010, improvements in backup success rates will be the No. 1 driver for disk based recovery implementations.

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Managing the Total Cost of Backup

Capital Expenditure

Operating Expenditure

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Has or Will Your Organization Done / Will Do

A Major Backup/Recovery Redesign?

Don't know 6% No 46% Yes 48% No 47% Yes 53%

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All Giants, No Dwarves?

• The largest vendors

have dominated the

storage landscape.

• In recent years, some

critical innovations have

come from smaller vendors

at the periphery, not larger

vendors at the core.

• Will the legacy "giants"

consume the emerging

"dwarves?“

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Many Ways To Spend the Data

Protection Dollar

CDP & Replication S/W

Array-based Replication

NAS & Clustered File Systems

Imaging & VMware-Focused

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What Should Backup/Recovery Products Do?

1. Unified & Holistic

2. Completely Integrated 3. Non-Invasive

4. Efficient

5. Scale Up & Down

 Successfully backup!  Successfully restore!

 Restore “instantly” for fast access to data  Be more intuitive, easier to use

 Be easier to manage and upgrade  Be holistic

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Data Protection in 2014

• Unified Recovery Management

- One pane of glass for control - In-house

- Cloud

• Tiered Recovery

- Tape

- D2D & VTLs

- Space efficient snapshots - Remote replication

• Disaster Recovery

- Tape -> Replication for offsite vaulting - Cloud / SaaS

• Backup Beyond the Data Center

- Laptop & Desktop Backup - ROBO Backup

• Encryption comes of age

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New Recovery Approaches Are Emerging

Backup

Snapshot

Replication

CDP

 _{Tape or disk}  _Cataloged  _Time-based  _{Block or file}  _{Local or remote}

 _{Logical and physical}

 No sense of time  Sync or async  Local or remote  Physical only  _Time-based  Block or file  Local or remote

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10%

6%

12%

5%

67%

Which answer best describes your production

usage of Continuous Data Protection (CDP):



Currently using near-CDP today



Currently using true-CDP today



Plan to implement near-CDP in the next 12 months



Plan to implement true-CDP in the next 12 months

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9%

7%

53%

20%

11%

What are your plans for use of data

deduplication technology for backup?



Am currently using data deduplication in software or hardware for all or most backup activities



Am currently using data deduplication in software or hardware for some backup activities



Plan to deploy data deduplication within the next 12 months



Plan to deploy data deduplication some time beyond 12 months

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Differentiated SLAs ->

Tiered Recovery Services

RTO

/

RPO

_Cost

$$$$

$$$

$$

$

Data Protection Techniques

C

backup client tape offsite tape

vault

C

application agent & backup client

A

disk or VTL

tape offsite tape vault

A S

application agent &

snapshot de-duplicated disk or VTL

disk or tape retention

A R R

S

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The Future of Backup/Recovery:

Unified Recovery Management

Backup/Restore Manager Console Host-Based Snapshot NAS With NDMP Tape Libraries Intelligent Storage Remote Office Tape Libraries Intelligent Storage JBOD/SATA Disk Intelligent Switch/ Block CDP/ Virtualization Appliance Backup Server Image Backup File Backup Remote Site or Cloud Vendor Application Backup

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Is There a False Sense of Security of What

You Can Recover?

Outcome of the Last Exercise

10% 6% 8% 9% 7% 11% 9% 10% 10% 11% 18% 15% 30% 31% 28% 29% 28% 35% 35% 37% 39% 36% 31% 28% 15% 17% 16% 15% 17% 11% 0% 20% 40% 60% 80% 100% Disaster Recovery Work area/ Workforce Continuity Business Resumption Contingency Planning Emergency/ Incident Management Restoration

Exercise was cancelled, problems couldn't be resolved Exercise went OK, but significant problems