LIP-8012D. Users Guide

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1. Introduction

1.1 General

Your telephone is connected to an advanced-technology, highly-versatile, fully-featured telecom system designed to make office communications easy and productive. Employing state-of-the-art Voice over Internet Protocol (VoIP) technology, voice and data converge on a single IP packet network. Because each iPECS Phone is an IP appliance, it can be moved easily throughout the office LAN and maintain normal operation.

1.2 Feature Information

We have taken every effort to make this user guide simple and straightforward. The guide starts with the simpler operations of the iPECS Phone Speakerphone, moves on to receiving and placing calls, and then to more advanced features. Each section includes a brief and basic description of each feature and step-by-step operations.

The operations shown in this guide use the system’s base default Numbering Plan. Your Numbering Plan may be different. Some features may not be available for you to access or may be subject to certain limitations based on the set-up of the system.

Under certain operation conditions this equipment cannot be relied upon to make emergency calls. Alternative arrangements should be made for access to the emergency services.

1.3 Feature Groupings

Every effort has been taken to divide the features into a logical and consistent sequence so that features can be quickly located.

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1.4 iPECS LIP-8012D Phone Description

The iPECS LIP-7016D and LIP-7024D Phones incorporate the latest in VoIP technology and user interface to provide you with a cost effective, simple to use, productive communications tool. It includes a large 3-line 24-character per line LCD. The bottom line of the display is an interactive menu accessed with the 3 Soft buttons just below the display. The Navigation button in the lower center of the Phone allows you to move through the menu choices when more than three selections are available.

Features and functions of your iPECS are accessed either using the Fixed or Flexible buttons or by selecting a menu item using the Soft buttons. In the remainder of this User Guide, the Fixed or Flexible buttons are shown with a box surrounding the BUTTONdesignation while Soft button menu selections are shown with a double underline.

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iPECS LIP-8012D Diagram

Handset Ring or Message Indicator

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iPECS LIP-8012D Connections

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1.5 LCD Operation

The Liquid Crystal Display (LCD) of the iPECS 7016D and LIP-7024D has three lines of 24 characters each. The LCD is used to convey information to you. It provides the date, time and station number on the display while idle. It will also provide called/calling name/number display, feature status and an interactive menu to guide you through feature access andUser Programselections.

1.6 Using the Speakerphone

Activate the iPECS Speakerphone at any time (except for Paging) in place of lifting the handset to receive or place calls. Place calls using On-hook dialing with the Speakerphone.

In addition, you may switch between the handset and Speakerphone during a call. By keeping the handset Off-hook, the Group Listen feature is activated, which provides incoming audio over the speaker with outgoing audio from the handset. This permits a local ‘group’ to listen to both sides of the conversation without interfering with the conversation.

While in a conversation using the Speakerphone, Mute the microphone using the Mute Soft button. When Mute is active, the Mute Soft button toggles to Speak, which is used to turn off Mute.

With Auto Speaker Select, activating or accessing a feature by pressing its button will activate the Speakerphone automatically.

When using a Headset, the SPEAKER button controls the ON/OFF-hook state for the phone.

OPERATION

To activate the Speakerphone to answer or place a call:

 Press SPEAKER, the phone goes off-hook with audio from the

speaker and to microphone.

To control the volume of the Speakerphone or handset:

 Press the ▼VOLUME▲ button.

To Mute the microphone:

 Select the Mute Soft button.

To turn off Mute (turn the microphone ON):

 Press the Speak Soft button.

To activate Group Listen while on an active handset call:

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1.7 Using a Bluetooth Wireless Headset

The LIP-8040LD may be equipped with the BTU (Blue-tooth Unit) option that lets you use a Wireless headset that supports Blue-tooth version 1.2. Using a headset you can move freely around the phone within approximately 10 meters and maintain a conversation. Before using the headset, the Bluetooth mode must be set, and then the headset must be “paired” with the BTU. When BT mode, the station cannot be used as speaker nor wired-headset at the same time.

If BTU is installed and BT headset is paired, BT icon is displayed clearly. However, if BTU is installed but not paired yet, BT icon is displayed with a dotted line. When there’s no BTU or BT usage is set to OFF, there’s no BT icon.

If you want to use BT headset after adjusting BT option, press [Speaker] button or press Call start button of BT according to manual of the BT headset with the handset is on-hook state.

When BT is used for call, the [Speaker] button led lit on and speaker mode cannot be used.

If you off-hook the handset in BT mode, the voice path is directly connected to handset. In this way, the call is transferred to handset. Or, while using handset, press [Speaker] button and on-hook the handset to transfer the call to BT headset.

When there’s incoming ring to the station, station speaker and BT starts to ring simultaneously. You can answer the call by pressing BT call button, [Speaker] button or handset.

OPERATION

To set BT mode:

 Press the HEADSETbutton,

 Dial 3,

 Press the HOLD/SAVEbutton.

To pair the BT headset:

 Set the BT headset to paring mode.  Press the TRANS/PGM button of keyset,

 Dial * 8.  Dial 1.

 Press the HOLD/SAVEbutton.

 After BTU searches BT headset, select the BT headset you want to pair by pressing NEXT soft button.

 Press OK soft button.

 Enter PIN code referring to BT headset Manual (by default, ‘0000’.)  Press OK soft button.

To unpair the BT headset:

 Press the TRANS/PGM button,

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 Dial 2.

 Press OK soft button.  Phone will be restarted.

To check BT paired information:

 Dial * 8,  Dial 3.

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1.8 Using Serial DSS

The LIP-8012DSS, LIP-8012LSS, and LIP-8048DSS can be connected with LIP-8040LD through RS-232 cable. Be careful that there’s limitation of serial DSS capacity and serial LSS capacity according to iPECS system. Refer to iPECS Manual if needed.

Linked Pair Slave station cannot use serial DSS.

OPERATION

To use Serial DSS:

 Check the station has Serial DSS Usage authority from Admin PGM 111 – F21.

 Check the serial DSS power is off (only for LIP-8048DSS).  Power off the LIP-8040LD.

 Connect serial DSS to keyset.

 Power on the serial DSS(only for LIP-8048DSS).  Power on the keyset.

 Program DSS button on station program by pressing [PGM] + Flex button. Or, program DSS button from web ‘Flexible button PGM’ menu or from Admin PGM 115.

 If needed, edit LSS Label from Admin PGM 129. Otherwise, Default Label is provided from MFIM

To init Serial DSS DB:

 Enter Admin PGM 111 – F21.

 Select station range to clear Serial DSS DB.  Dial ‘0’.

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2. Receiving calls

2.1 Answering a Call While Idle

There are 3 basic types of incoming calls; internal/external ringing calls,

Intercom Voice Announce calls, andHoldrecalls.

Your phone may be assigned Ringing Line Preference; calls that ring are answered by lifting the handset. Otherwise, you must press the flashing Flex button.

External calls to an iPECS Phone will appear under the CO/IP line or a

LOOP button

External calls are from CO lines or VoIP channels that are programmed to ring at your phone. For external calls, Delay Ring may be assigned allowing others to answer the call before the call rings at your phone. Calls can be forwarded in some manner from another user; if providing call coverage for other users, you may also receive Station Call

Coverage calls.

Calls placed on Hold, including Transfers, parked calls, etc. will recall if left on hold for too long.

ICM Voice Announce calls are answered based on the ICM Signaling mode at the receiving phone; in Hands-free (HF) mode, after the splash

tone and announcement, speak normally into the microphone. In the Privacy (PV) mode, lift the handset to respond. The ICM Signaling

mode can be assigned inStation Programming.

The LCD will display the calling number or, if available, the name of the station or CO/VoIP line, CO Line Name Display.

OPERATION

To answer a call ringing at your phone:

 Lift the handset and press the flashing Flex button (as needed), the call will be connected.

To respond to an Intercom Voice Announce call:

 In HF mode signaling, simply speak as normal into the microphone, OR

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2.2 Responding to a Call While Busy

While you are busy on another call, you may receive Muted Ring, Camp-On tones, or Voice-Over announcements. Muted Ring is provided over the speaker of your Phone indicating a Call Waiting. You also may receive Camp On tones, a burst of tones on top of the existing call, as an indication of another call waiting.

While busy, certain stations can activate Voice-Over to your phone. In this case, audio is received from both the active call and the Voice Over announcement at the same time.

Respond to any of these Off-hook Signals in one of several ways; place the existing call on Hold and respond to the new incoming call, activate One-time DND, send aSilent Text Message, or ignore the new call.

Silent Text Message requires a TEXT MESSAGE button, and cannot be sent to a SLT or other non-display terminal.

The Attendant or Secretary may use Intrusion to announce a call while you are busy.

OPERATION

To answer a Call Waiting:

 Press HOLD/SAVE and/or,

 Press the flashing CO/IP LINEbutton.

To activate One-time DND:

 Press the DND button.

To send a Silent Text Message:

 Press the programmedTEXT MESSAGE button,  Select the desired message to send.

2.3 Using Answering Machine Emulation (AME)

When a call is connected to your voice mail, you can screen the call as with a normal Answering Machine. The caller’s voice is played over your speaker while the message is being recorded. There are two methods of notification and call screening provided, Ring or Speaker mode.

Ring mode—the AME (Answering Machine Emulation) Flex button will

flash to notify you of a call. You may press the Flex button to hear the caller as the voice message is stored.

Speaker mode—when the call is sent to the voice mailbox, the caller’s

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OPERATION

To assign an AME button:

Ring Mode –

 TRANS/PGM +FLEX+ 564 + 0 +HOLD/SAVE

Speaker Mode –

 TRANS/PGM +FLEX+ 564 + 1 +HOLD/SAVE

To screen a call in Ring mode:

 Press the flashing AME button, the caller’s voice is broadcast over the station speaker and stored in the voice mailbox (in the Speaker mode, broadcast is automatic).

To stop the voice broadcast and leave the caller in Voice Mail:

 Press the illuminated SPEAKERbutton.

To talk with the caller and record the conversation in Voice Mail:

 Press the MUTEbutton.

To answer the call and cancel the voice message recording:

 Press the illuminated AME button, the caller is connected and the Voice Mail disconnected.

2.4 Differential Ring Signals

When multiple phones in a small area ring, it can be difficult to tell which are ringing. The iPECS Phone has 14 Ring Tones available for differentiating ring from one phone to another. Four of the tones are stored in the phone’s permanent memory; the remaining ten tones are in the system’s memory. Four of these ten can be downloaded into the phone memory for use as the 5th _{to 8}th_{Ring Tone.}

OPERATION

To download a Ring Tone from System memory:

 Press TRANS/PGM,  Dial 1 for Ring Tones,

 Dial 5 for Ring Tone download,

 Dial the phone’s memory location to receive the tone (5-8),  Dial tone number 0-9, tone is heard,

 Press HOLD/SAVEto download.

To select a Ring Tone from phone memory:

 Press the TRANS/PGMbutton,  Dial 1 for Ring Tones,

 Dial 1 or 2 for Internal or External ring,  Dial tone number 1-8,

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2.5 Answering Calls at Night

In the Night mode, Loud Bell Control may be used to send ring signals to external bells. You may answer these calls with Universal Night

Answer (UNA).

OPERATION

To answer a call ringing during night mode over an external bell:

 Lift the handset,  Dial 567 (UNA code).

2.6 Answering Calls to Other Stations

When nearby stations are ringing, you may pick-up (answer) the call. Select to answer a call ringing at a specific station (Directed Call

Pick-Up) or you may choose to answer the oldest call ringing to your station

group (Group Call Pick-Up). Assign a Flex button with the Group Call Pick-Up code (566) for one-touch access.

NOTE—Pick-Up will not answer calls on the ringing station’s Private Line unless the line appears on your phone.

OPERATION

To answer a call ringing at another station:

 Lift the handset,

 Dial 7 (Directed Call Pick-Up code),

 Dial the Intercom Number of the ringing station; the call will be connected.

To answer a call ringing at a station in your group:

 Dial 566 (Group Call Pick-Up code), the call is connected.

2.7 Using Do-Not-Disturb (DND) to Block Incoming Calls

When you need quiet, activate Do-Not-Disturb and the phone will block incoming calls. Internal callers will receive a fast busy tone and the display will show the DND status. Activate Do-Not-Disturb while busy (One-Time DND); DND will be active only for the duration of the present call and requires a DNDbutton.

When an Executive activates DND, calls are forwarded to the paired Secretary automatically.

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OPERATION

To toggle DND ON and OFF:

 Press the DND button.

2.8 Forwarding Calls

2.8.1 Forwarding calls to another Station or Voice Mail

Incoming calls may be diverted to other resources of the system. Resources include other stations, VMIM/VSF Voice Mail and External

Voice Mail. Your LCD and the LCD of the forward receiver will both

indicate the forward status.

Call Forward can be activated from your phone or from a different station (Call Forward, Remote). You may define the conditions or ‘type of forward’ as below:

1: Unconditional—all calls to the station, except recalls, are

forwarded.

2: Busy—Immediately forwards all calls, except recalls, when the

station is busy.

3: No Answer—forwards all calls to the station, except recalls, when

the station does not answer within the No Answer timer.

4: Busy/No Answer—forwards calls if the station is busy or does not

answer within the No Answer timer.

When you forward calls from a different station, you may need to enter yourAuthorization Code.

Calls on a Private Line will not forward except to a station with an appearance of the Private Line or to Voice Mail.

OPERATION

To activate Call Forward from your phone to another phone or internal system resource:

 Press the Fwd Soft button,  Dial the type of forward code 1-4,  Dial the destination number.

To deactivate Call Forward from your phone:

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To activate Call Forward for your phone from a different phone (Call Forward, Remote):

 Press the Fwd Soft button,

 Dial 0 (Remote Call Forward code),

 Dial your Authorization code (Station number & Password),  Dial the ‘type of forward’ code 1-4,

 Dial the destination number.

To deactivate Call Forward, Remote:

 Dial 0 (Remote Call Forward code),

 Dial your Authorization code (Station number & Password),  Press the # key.

2.8.2 Forwarding calls to an external number

Forward calls to an external destination; calls can be forwarded from an internal station or a remote location. You may define the conditions or ‘type of forward’ as listed below:

1: Unconditional—all calls to the station, except recalls, are

forwarded.

2: Busy—Immediately forwards all calls to the station, except recalls,

when station is busy.

3: No Answer—forwards all calls to the station, except recalls, when

the station does not answer within the No Answer timer.

4: Busy/No Answer—forwards calls if the station is busy or does not

answer within the No Answer timer.

When you forward calls from a different station or a remote location, you may need to enter your Authorization Code. In addition, from a remote location, you must access the system through aDISAenabled CO line. OPERATION

To activate Call Forward, Off Premise (forward to an external number) from your phone:

 Press the Fwd Soft button,  Dial the type of forward code 1-4,  Press SPEED Soft button,  Dial Speed Dial bin number,  Replace the handset, return to idle.

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 Dial the Remote Call Forward code 0,

 Dial your Authorization code (Station number & Password),  Dial the type of forward code 1-4,

 Press SPEED Soft button,  Dial Speed Dial bin number,  Replace the handset, return to idle.

To activate Call Forward, Off Premise (forward to an external number) from a remote location:

 Dial the telephone number of a DISA assigned CO line,

 While receiving dial-tone, dial the Call Forward feature code 554,  Dial your Authorization Code (Station number & Password),  Dial the type of forward code 6-9,

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2.8.3 Forwarding callers to a Text Message

Using an iPECS Phone, the system can be setup to return a ‘Text Message’ to internal callers. When calling your Station, internal callers will automatically receive the selected message or you can send a text message you select in response to an internal call, Silent Text

Message.

There are 11 Custom Display Messages each up to 24 characters. Ten can be assigned by the Attendant and one assigned by you.

In addition, there are ten fix Pre-Defined Text Messages; some allow auxiliary input for time, date, etc. (as shown in message list).

Message 01: LUNCH RETURN AT hh:mm Message 02: ON VACATION

RETURN AT DATE mm:dd Message 03: OUT OF OFFICE

RETURN AT TIME hh:mm Message 04: OUT OF OFFICE

RETURN AT DATE mm:dd Message 05: OUT OF OFFICE

RETURN UNKNOWN Message 06: CALL (enter up to 17 digits) Message 07: IN OFFICE STA xxxx Message 08: IN MEETING

RETURN AT TIME hh:mm Message 09: AT HOME

Message 10: AT BRANCH OFFICE OPERATION

To activate Custom or Pre-Defined Message Forward:

 Press TRANS/PGM,

 Dial User Program feature code 51,

 Dial the two-digit text Message code (00-20),

 Dial any auxiliary input for messages 01-04 and 06-08,  Press HOLD/SAVE, forward confirmed.

To cancel activated Message:

 Press the Fwd Soft button.

To program the Station Custom Message (00) at your station:

 Dial User Program feature code 52,

 Enter Message contents, up to 24 characters, Refer to Station Speed Dial Character entry chart

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3. Placing a call

3.1 Internal Calls

3.1.1 Placing Intercom calls

You can place calls to other stations in the system over the Intercom. The call will ring, or for an ICM Voice Announce call, a splash tone will be heard. Ring or Voice Announce is normally determined by settings at the called station but you may change this by dialing ‘#’ after placing the call. By changing the mode, a Voice Announce call will ring or a ringing ICM call will allow Voice Announce (toggle).

You can assign a Flex button for Direct Station Selection/Busy Lamp Field (DSS/BLF). A DSS/BLF button lets you call the other station with a single button press. The button LED displays the other station’s status, ON, is busy, OFF is idle.

When you go off-hook, you may connect to another station or system resource automatically. This Prime Line Preference may be immediate or delayed allowing you to take other actions during the delay. Otherwise, you may press another Flex button before going off-hook to override Prime Line Preference.

If you go off-hook and take no action, Intercom dial-tone will time-out and, after receiving Howler Tone, your phone will be placed out-of-service in Intercom Lock-Out. You must hang-up to return to an idle state.

OPERATION

To place an Intercom call:

 Dial the Intercom number of the desired station,  On answer or Splash tone, speak to the called party.

3.1.2 Using Camp-On when calling a busy station

If your called party is busy, you may activate Camp-On, Callback or Voice Over to the station. With Camp-On, wait off-hook for the called station to answer. With Callback, the system will call you when the busy station goes idle. After you answer, the system calls the previously busy station.

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OPERATION

To Camp-On (wait off-hook) for a busy station:

 Press * and await an answer.

To request a Callback (wait on-hook) for a busy station:

 Press MSGbutton and hang-up.

To make a Voice Over announcement to a busy station:

 Dial #, after splash-tone, speak.

3.1.3 Leaving a Message Wait

If the called user does not answer or is in DND mode, you may leave a

Message Wait. If the usage of ring/massage LED is set

MWI(PGM111-F10), the ring/massage LED will flash. OPERATION

To activate Message Waiting:

 Press the MSGbutton and hang-up.

3.2 External Calls

3.2.1 Placing external CO/VoIP calls

External calls are placed on CO/IP lines. These ‘lines’ are accessed either by a button on the iPECS Phone assigned as a CO/IP line or by dial codes. The CO/IP lines are grouped for different types of calls, local, long distance, etc. Using the CO/IP line group code, you will be able to access any line from the group. A Flex button on the iPECS Phone assigned as a LOOP button lets you access a line from a group. Dial codes for access to CO/IP lines are:

Individual CO/IP line access

88 + Line number (01-42 for iPECS-100 or 001-200 for iPECS-300 & 600).

CO/IP Group access

801-820 for iPECS-100 or 801-872 for iPECS-300 & 600 Any CO/IP Line access

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When dialing on a CO line, which uses pulse style signals, you may activate Dial Pulse to Tone Switchover changing to DTMF style dialing for banking services, etc.

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If Least Cost Routing is set-up, the number you dial will be analyzed and the system will place the call on the least expensive route.

You may be assigned Dialing and/or CO/IP Line Access Restrictions, in which case you will receive error tone if you attempt to dial or access a restricted number/CO/IP line. CO/IP line and Station Class Of Service

(COS), which establish dialing restrictions, may vary during Day and

Night operation (Day/Night COS).

You may need to enter an Authorization code before placing calls, in which case you will receive a second dial tone.

Your external calls may be subject to Call Time Restrictions, you will receive a Call Warning Tone prior to disconnect.

NOTE—In the event of an emergency, assigned Emergency numbers (ex., a 911 call) may be dialed from any station in the System, regardless of a Station’s dialing restrictions (COS).

OPERATION

To place an external call:

 Select/Dial the CO/IP line/group,  Dial the desired number.

3.2.2 Waiting for the next available CO/IP line

If all the lines connected to your system are busy, you will receive an All Trunks Busy signal. You may request to be notified when a line becomes free.

OPERATION

To activate a queue if the selected/dialed line is busy:

 Select/dial a busy CO/IP line button,  Press the MSGbutton,

 Return to an idle state by going on-hook; when the line comes available, the Station will be notified with ringing.

3.2.3 Account Codes: Tracking External calls for billing

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OPERATION

To enter an Account Code before the call:

 Press the assigned ACCOUNT CODEbutton,  Dial the Account Code (1-12 digits),  Press *, Intercom dial tone is heard,  Place the CO/IP call as normal.

To enter an Account Code during a call:

 Press the assigned ACCOUNT CODEbutton,  Dial the Account Code (1-12 digits),  Press *.

3.2.4 Disable dialing from your phone

You can temporarily ‘Lock’ your phone by activating Temporary COS, which will disable all dialing from the phone. To deactivate Temporary

COS you must enter the station’s Authorization code.

OPERATION

To activate Temporary COS:

 Dial 21 (User Program code),  Press HOLD/SAVE.

To deactivate Temporary COS:

 Dial 22 (User Program code),  Dial your Authorization code,  Press HOLD/SAVE.

3.2.5 Temporarily override dialing restrictions at a phone

Override the dialing restrictions at any phone by activating Walking

COS. The Walking COS dialing restriction levels are applied for a single

call only. For multiple calls, you will need to reactivate Walking COS or use the Flash button to regain CO/IP dial-tone.

OPERATION

To activate Walking COS:

 Dial 23 (User Program code),

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3.3 Using Directory

3.3.1 Using Last Number Redial (LNR)

The last number dialed on an external call is automatically saved in the

Last Number Redial (LNR) buffer. For users of an iPECS Display Phone, the system will store the numbers dialed on the last 15 calls. OPERATION

To dial the Last Number for an external call:

 Select the DIR Soft button,  Press the SPEED Soft button,  Dial ‘*’.

 Press navigation UP/DOWN key to select from the last 15 numbers dialed,

 Press the SendSoft button orHOLD/SAVE.

3.3.2 Using and Entering Save Number Dial

You may store the last number dialed on an external call to the Save

Number Dial buffer for convenient dialing at a later time. The Save Number is stored until you save new number.

OPERATION

To place a call using Save Number Dial:

 Select the DIR Soft button,  Press the SPEED Soft button,  Dial #.

To store a number in the Save Number Dial:

 While on an outgoing external call, press the SAVE Soft button.

3.3.3 Using System Speed Dial Numbers

The iPECS-100 system has memory allocated for 800 System Speed

Dial numbers (bins 200-999). The iPECS-300 & 600 systems each have

memory allocated for 3000 System Speed Dial numbers (bins 2000-4999). You may, if allowed, use System Speed Dial to call frequently dialed numbers.

In some cases, these numbers are divided into groups called System

Speed Zone Groups. In this case, you may access some numbers and

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To place a call using System Speed Dial:

 Select the DIR Soft button,  Press the SPEED Soft button,

 Dial the desired System Speed Dial bin number (200-999 for iPECS-100 or 2000-4999 for iPECS-300 & 600).

3.3.4 Using and Entering Station Speed Dial Numbers

Your iPECS Phone has access to 20 or 100 Station Speed Dial numbers. For users in an iPECS-100, 20 Station Speed Dial numbers (bins 00~19) are available. The iPECS-300 & 600 support 100 Station

Speed Dial numbers (bins (000~099). You can easily program each speed dial bin with telephone numbers, up to 48 digits, to meet your needs. The numbers may include several ‘special’ instructions:

PAUSE will momentarily stop dialing.

FLASH as 1st_{digit—Activate dial tone detect.}

FLASH not as 1st _{digit—The system will generate a} _{flash on the}

CO line.

MSGas 1stdigit—Send digits asISDN Keypad Facility message.

‘*’ as 1st _{digit—Display Security, the stored number will not be}

displayed when used.

‘*’ not as 1st_{digit—Dial Pulse to Tone Switchover, the system will}

switch from pulse to tone dialing.

When entering a Speed Dial, a 16 character name may be associated with the number for Dial by Name. Characters are entered with two keystrokes as in the chart below.

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OPERATION

To place a call using Station Speed Dial:

 Select the DIR Soft button,  Press the SPEED Soft button,

 Dial the desired Station Speed Dial bin number (00-19 or 000-099).

To enter a Station Speed Dial number with CO Line and Name:

 Select the DIR Soft button,  Press the SPEED Soft button,  Press the ADD Soft button,

 Dial the desired Station Speed Dial bin number,  Select/dial the CO/IP line/group,

 Dial the desired number to be stored,  Press HOLD/SAVE,

 Enter the associated name if desired, using the alpha-numeric entry chart,

 Press HOLD/SAVE.

To assign a Station Speed Dial number directly to a Flex button:

 Press the desired Flex button,  Select the Tel Num Soft button,  Select/dial the CO/IP line/group,  Dial the desired number,  Press HOLD/SAVE,

 Enter the associated name if desired, using the Character Entry chart,

 Press HOLD/SAVE.

3.3.5 Using Dial by Name and Entering your Name

Dial by Name employs three ‘Directories’: Private directory(station

speed dial), Public directory(system speed dial) or Intercom directory, To allow others to contact you via the Intercom directory, you must enter a name for your station, up to 12 characters.

OPERATION

To place a call using Dial by Name:

 Select the DIR Soft button,

 Dial the desired directory, 1: Private directory, 2: Public directory, 3: intercom directory, the LCD displays the names, in alphabetical order,

 Scroll using Nevigation UP/DOWN key. To enter search characters, refer to the Character Entry chart insection 4.3.4,

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To enter your station user name:

 Press the TRANS/PGMbutton,  Dial 74,

 Dial name, up to 12 characters,  Press HOLD/SAVE.

3.3.6 ACNR: To retry a busy external number until answered

When making an external call and a busy signal is received, the system can be set to retry the number until the call is connected, the feature is cancelled, or the maximum number of retries is attempted—this is Automatic Called Number Redial (ACNR).

For each retry, the system will activate your speaker then place the call with the microphone muted. When the remote end answers, you must select the MUTE button or lift the handset. Either of these actions will

cancel the ACNR request as well as connect you to the remote party. OPERATION

To set up an ACNR, while on an outgoing call:

 Use the Navigation button to display the next menu and select the ACNR Soft button,

 Hang-up handset.

To cancel the ACNR request:

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4. Transfer, Conference & Other Call Handling

4.1 Call Transfer: Sending a call to a different destination

You can send an active call to another station or other resource of the system, Call Transfer. You can screen the transfer with the receiving party (Screened Call Transfer) or complete the transfer without screening (Unscreened Call Transfer).

Transferred calls, internal or external, are place in Transfer Hold, will receiveMOHand will recall if not answered in a timely manner.

If an Unscreened Transfer call encounters an error or DND, it may immediately recall at your Station.

DSS/BLF buttons may be employed to transfer calls. OPERATION

To Transfer an active call:

 Press TRANS/PGM,  Call receiving party,

 For Unscreened Call Transfer, hang-up,

 For Screened Call Transfer, at answer or Splash tone, announce call.

4.2 Call Hold: Placing a call in a waiting state

You may place an active Internal or External call in one of several holding states. In System Hold, other non-restricted stations may pick-up the call. In Exclusive Hold, only the holding station may pick-pick-up the call.

The system is assigned a preferred hold type (System or Exclusive). You may override this Hold Preference by pressing the HOLD/SAVE

button twice.

The LEDs for CO/IP line buttons flash at distinctive rates for the holding station and other iPECS Phone users.

There are also user operations such as pressing a DSS/BLF button that will place a call in Automatic Hold.

Calls will remain in the held state for a period and then recall the user. This Hold Recall is provided with a different ring signal. If not answered in a timely manner, the Attendant will receive Attendant Hold Recall. OPERATION

To place a call on Hold:

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4.3 Broker Call: Switching between two calls

You may switch between the active call and a call onHold, placing the active call on Hold acting as a broker between two or more parties,

Broker Call. iPECS Phone users may ‘broker’ for multiple calls up to

the number of CO/IP line buttons. OPERATION

To switch between two calls, Broker Call:

 Press the desired CO/IP line button.

4.4 Joining Multiple People in a Conference

You can establish a Conference with up to 3 parties, or 24 parties when using a Multi-Party Conference Interface Module (MCIM). The other parties in the Conference may be internal or external.

A Conference can be placed on Hold and is subject toHold Recall. You may also use the Conference operation to join 2 external parties in a private conversation. This is an Unsupervised Conference, which is not subject to the normal Hold Recall operation.

OPERATION

To establish a Conference:

 Establish call with one of the desired conference parties,  Select the Conf Soft button,

 Establish call with the other conference party,  Select the Conf Soft button,

 Select the ConfSoft button again to establish the conference.

To place a Conference on Hold:

 Press the HOLD/SAVE button.

To retrieve the Conference from Hold:

 Select the Conf Soft button.

To establish an Unsupervised Conference:

 Establish conference with two external parties,  Select the ConfSoft button.

To retrieve an Unsupervised Conference:

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4.4.1 Setting up a Conference Room

In addition to establishing a Conference, up to 9 Conference Rooms can be set up letting up to 24 parties converse when using a MCIM. When setting up a Conference Room, a password can be designated for invited parties (internal and external parties) to use for accessing the established Conference Room.

OPERATION

To set-up a Conference Room:

 Dial 53 to create a Conference Room,

 Dial the desired Conference Room number (1-9),

 If desired enter a password for the Conference Room (up to 12 digits),

 Press HOLD/SAVEto establish the Room.

To join a Conference Room:

 Dial 59 (Conference Room entry code),  Dial the Conference Room Number,  Dial the Conference Room password.

To delete a Conference Room:

 Press the TRANS/PGMbutton,

 Dial 54 (delete Conference Room code),  Dial the Conference Room number (1-9),  Dial the Conference Room password,

 Press HOLD/SAVEto delete the Conference Room.

4.5 Call Park: Placing a call on Hold to Page

A user may transfer an active CO/IP call to a special holding location (Park Orbit), which can be accessed easily from any station in the system. Typically, this feature is used with Pagingto notify the desired user of a parked call.

Parked calls are subject toHold Recallafter the Call Park timer. OPERATION

To park an active external call:

 Dial the Park Orbit (601-610 for 100 or 601-619 for iPECS-300 & 600),

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To retrieve a parked call:

 Lift the handset,  Dial the Park Orbit.

4.6 Two-Way Record: Recording a call

You may record an active external conversation in yourVoice Mail Box. OPERATION

To activate Two-Way Record while on a CO/IP call:

 Use the Navigation button to display the next Menu and select the Record Soft button, record warning tone is heard and recording starts.

To stop Two-Way Record while on a CO/IP call:

 Use the Navigation button to display the next menu, and select the Record Soft button or,

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5. Get Your Messages & Send SMS

The iPECS Phone allows you to send and receive several types of messages.

1: ICM MWI — Station Message Wait 2: VSF MSG — VSF Message Wait 3: VMS MSG — Commercial Voice Mail 4: UMS MSG — UMS SERVER VM 5: ICM SMS — SMS message wait

5.1 Responding to a Station Message Waiting Indication

Another station can leave a Station Message Waiting indication when you do not answer or your phone is in DND. The message icon will be displayed. If the usage of ring/massage LED is set MWI(PGM111-F10), the ring/massage LED will flash.

As a further notification, a Message Wait Reminder Tone can be provided. You may review and delete messages as well as respond with a call back.

OPERATION

To review your Station messages:

 Press the MSG button, the LCD shows the Message Summary

display,

 Dial 1 to view Station messages,

 Press the Nevigation UP/DOWN keybutton to scroll through the list.

To return a call from the list of ICM MWI:

 Select a station number with Nevigation UP/DOWN key.  Press the OK Soft button.

To delete the Station Message Wait:

 Select a station number with Nevigation UP/DOWN key 1. ICM MWI(002)

2. VSF MSG(002)

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 Press the DELETE Soft button.  Press 1.

To delete all Station Message Waits:

 Press the DELETE Soft button.  Press 3.

5.2 Getting Voice Mail Messages

When callers are forwarded or recall to your Voice Mail Box, they can leave a voice message. Your Voice Mail Box is part of the integrated

VMIM/VSF module, the iPECS Feature Server or an external Voice Mail

system.

These Voice Mail systems allow access to and management of the received voice messages. While in your Mail Box, you have control of your password and Mail Box greeting. In addition, you can remotely control Call Forward for your station from the VMIM/VSF. You will need to register an Authorization Code for your station to access the VMIM/VSF Voice messages.

OPERATION

To retrieve Voice Mail locally using a Flex button:

 Press the VOICE MAILFlex button,

 Dial your Mail Box number and corresponding password to receive the ‘Number of Messages’ prompt,

 Dial desired option codes,

 At completion of session, hang-up to return to idle.

To retrieve Voice Mail locally using theMSGbutton:

 Press the flashing MSG button, the LCD shows the Message

Summary display,

1. ICM MWI(002) 2. VSF MSG(002)

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 With Nevigation DOWN Key, the LCD shows the next massage type.

 Dial 2 for VMIM/VSF, 3 for external VM or 4 for Feature Server Voice Mail,

 After the prompt enter your station number and password,  Dial desired option codes,

 At completion of session, hang-up to return to idle.

To access your Voice Mail Box from a Remote Location:

 Dial the telephone number of a DISA CO line answered by the VMIM/VSF Auto Attendant,

 At answer, dial # to receive the ‘Mail Box & Password’ prompt,  Dial the Mail Box and password to receive the ‘Number of

Messages’ prompt,  Dial desired option codes,

 At completion of session, hang-up.

5.3 Sending and Receiving Short Text Messages

You can exchange short text messages (max. 100 alphanumeric characters) with other iPECS display Phone users.

OPERATION

To send an SMS message to another iPECS display Phone:

 Press the TRANS/PGMbutton,  Dial 36 (SMS send code),

 Dial 1 to resend an existing message, or 2 to send a new or edit an existing message,

 Enter the station range to receive the message, to send to a single station enter the station number twice,

 Dial your message using 2 key strokes for each character,  Press HOLD/SAVEto send your message.

3. VMS MSG(001) 4. UMS MSG(003)

BACK OK

5. ICM SMS(003)

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To view your received Short text messages:

 Press the flashing MSG button and press Nevigation DOWN Key four

times, the LCD shows the Message Summary display,

 

 Dial 5, the first two SMS messages are shown in brief,  Dial the Message number to view the entire SMS message.

To delete received Short text messages:

 Press the # key,

 Dial 1 to delete the message, 2 to cancel or 3 to delete all received Short text messages.

5. ICM SMS(003)

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6. Remote System Access

6.1 Direct Inward System Access (DISA)

DISA (Direct Inward System Access) allows remote users to gain access to the system’s resources. The system will recognize remote user dialed inputs (call other stations, place calls over CO/IP lines, review voice mails, etc). Remote users may be required to enter an Authorization Code.

OPERATION

To access system resources remotely:

 Call the system’s DISA facility,

 Await answer and dial your authorization code (station number and password),

 Dial as needed for the desired system resource.

6.2 Mobile Phone Extension

When away from your desk or office you can place and receive iPECS calls on a registered mobile phone. You may need to activate the Mobile Phone Extension feature and assign the Mobile Phone number.

This feature is only effective with an ISDN CO line. OPERATION

To register a mobile phone number:

 Dial the mobile phone number,  Press the HOLD/SAVEbutton.

To activate a registered mobile phone from the user’s station:

 1 to activate, 0 to deactivate,  Press the HOLD/SAVEbutton.

To place a call from the mobile extension using the iPECS:

 Dial the ISDN DID number of the station, the system will check the Caller Id, answer the call and the user will receive intercom dial tone,

 Place internal or external iPECS call as normal.

To Transfer a call from the mobile extension using the iPECS:

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 Dial the desired extension, the call is transferred and the mobile phone returns to idle,

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7. Using the Display Menu

With the Display Menu, you can access the Network config menu as well as other phone features through simple menu trees. The Display Menu is activated using the Menu button.

Items from a menu may be selected by dialing the associated digit or using the Navigation UP/DOWN key and OK Soft button to select an item. The main Display Menu selections are show in the LIP-8012D as below. “5. Attendant” menu will be display only system attendant.

7.1 PHONE SETTING

You may define certain setting of your LIP-8012D.

- Station name program : input max 12 digit and save the name with OK Soft button. (if want to delete the name character, please use [DND].) - ICM RING/CO RING : move the list of ring type with NEXT Soft button and save the ring type with OK Soft button

- Passwork program : enter current password and press OK Soft button and new password and press OK Soft button.

- Language program : with Nevigation UP/DOWN key, select from the available languages supported and save the language with OK Soft button.

- Sta ring download : select the ring position(5-8) and select the ring file and save the ring file with OK Soft button.

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- Backlight : with Nevigation UP/DOWN key, select the operation of backlight and save with OK Soft button.

- Font program : with Nevigation UP/DOWN key, select the LCD font and save with OK Soft button.

7.2 Conference room pgm

With display menu, the user can create conference room and delete conference room. Press room number and dial the password and press OK Soft button.

1. STATION NAME PROGRAM 2. ICM RING BACK OK 3. CO RING 4. PASSWORD PROGRAM BACK OK 5. LANGUAGE PROGRAM 6. STA RING DOWNLOAD

BACK OK

7. BACKLIGHT 8. FONT PROGRAM

BACK OK

1. CREATE CONF ROOM 2. DELETE CONF ROOM

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7.3 ICM SMS

With display menu, the user can send the SMS message to the other station and retrieve the receive SMS message

7.4 Network config

With display menu, the user can review current network configuration or modify new network configuration of the phone. After authentication with password ‘147#’, the user can see below display.

* Multiple profile

- The user can select a profile by pressing [POUND] button. Then, the phone will be connected to an MFIM according to the selected profile after next power up or reset.

- The user can move to the next content of network configuration menu by pressing [VOLUME UP] or [VOLUME DOWN] button.

1. SEND MESSAGE 2. IN BOX(03)

BACK OK

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- The user can save one of network configuration menu by pressing [HOLD] button.

- The user can set default network configuration by pressing [STAR] key at the below display.

- The user can exit by press [Speaker] button, or hook up and down.

7.5 Attendant menu

Attendant menu is only for system attendant. Date/time set :

Dial month/day/year with 2 digit each item.

Ex) month : 7, day : 12, year : 2008 -> dial 071208 And OK Soft button.

And dial hour/minite with 2 digit each item. Ex) hour : 12, minute : 5 -> dial 1205 And OK Soft button.

Set icm only mode :

Dial the station range for only icm call. Ex) 103 ~ 108 -> dial 103108

And OK Soft button.

Restore COS

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Ex) 103 ~ 108 -> dial 103108 And OK Soft button.

Monitor conf room : Dial the conf room number and you can get the number of member in conference room.

Delete conf room : Dial the conf room number and OK Soft button.

1. DATE/TIME SET 2. SET ICM ONLY MODE

BACK OK

3. RESTORE COS 4. MONITOR CONF ROOM

BACK OK

5. DELETE CONF ROOM

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8.1 Background Music and Music on Hold

Two audio sources can be connected to the system. These sources or an internal source provide input for Background Music (BGM) and Music On Hold (MOH). In addition, a recorded message from the VMIM can be used. BGM is played over the speakers of the iPECS Phone when the station is idle. MOH is played to callers placed onHold.

There are four possible selections for BGM and MOH:

1: Off

2: Source BGM1 3: Source BGM2 4. VMIM message

OPERATION

To turn on Background Music:

 Press HOLD/SAVE to cycle through the BGM selections.

8.2 Using Internal, External and Meet-Me Paging

The User can broadcast announcements to other stations and/or external speakers. Stations are assigned to one or more of the Internal Page Zones. The system has two External Page Zones that can be connected to external speakers.

Page Zone codes are: Internal Page Zones:

iPECS 100 501-510

iPECS 300 & 600 501-535 Internal All Call Page 543

External Page Zones 545-546 External All Call Page 548

All Call Page 549

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OPERATION

To make a page:

 Dial the desired Page zone,

 If assigned, after page warning tone, make announcement.

To queue for a page when busy is received:

 Press the MSGbutton,

 Replace the handset returning to idle.

To answer a Meet-me-Page:

 Lift the handset.

 Dial 544(Meet-Me-Page code).

8.3 Push-To-Talk (PTT) Page

iPECS Phones can be assigned as a member of one or more of the system’s nine Push-To-Talk (PTT) page groups. Users separately log-in or log-out of any one or all PTT groups to which the phone is assigned. Once logged in, place or receive one-way page announcements to/from other users who are logged in to the same PTT group.

OPERATION

To log-in to a PTT group:

 Dial #0,

 Dial the desired PTT group number (1-9 or 0 for all groups),

To log-out of the PTT group(s):

 Dial #0, the PTT Log-in/out code,  Press the * key.

To place a page announcement to the active PTT group:

 Press and hold thePTTFlex button,

 After confirmation tone, make page announcement.

8.4 Wake-Up Alarm

iPECS supports an Alarm clock for each station in the system. The alarm clock can be set to repeat daily or as a one-time alarm.

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OPERATION

To set the Wake Up Alarm clock:

 Dial the Station User Program code 41,  Dial 2-digit hour and minute for alerting,  For a daily (repeating alarm), dial #,  Press HOLD/SAVE.

To erase Wake-Up:

 Dial the Station User Program code 42,  Press HOLD/SAVE.

8.5 Alarm/Door Bell

The system can monitor external Alarm or Door Bell contacts:

Alarm Monitor—should the external contact activate, a unique Alarm Ring signal and LCD display may be received. To restart the monitor circuit, the external contacts must be deactivated and the Alarm Ring signal terminated.

Door Bell—a unique Door Bell Ring (single tone burst) may be received each time the external contact is activated. A system contact also can be assigned to act as a Door Open contact.

OPERATION

To terminate the Alarm signal:

 Dial 565.

To activate the Door Open contacts:

 Dial Door Open code, #* and contact number 1-4.

NOTE—Contacts 3 & 4 are only available in the iPECS -300 & 600.

8.6 Power Fail Transfer

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8.7 System Voice Memo

The integrated Voice Mail modules incorporate several Voice Memos to provide Station Users with general information such as station number, date, time, and feature status. Voice Memos are heard over the speaker of the iPECS Phone and over the handset for SLTs.

For the Station Status Memo, the following items are reported: ICM Signaling Mode (Handsfree/Tone/Privacy)

Station IP Address Station Mac Address

Number of messages x (x: number of all message waiting) Wake-Up Time (hh:mm)

Do Not Disturb

Forwarded to station xxx Forwarded to speed bin xxx Queued CO/IP line xxx Locked (Temporary COS) COS x

NOTE—only activated features are announced.

OPERATION

To hear Date & Time memo:

 Dial Voice Memo feature code (661 for iPECS-100 or *661 for iPECS-300 & 600), date and time memo is heard, “Date is May 2nd.Time is xx:xx pm”.

To hear Station Number Prompt:

 Dial Voice Memo feature code (662 for iPECS-100 or *662 for iPECS-300 & 600), the station number memo is heard, “This is station 150”.

To hear Station Settings:

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8.8 Hot Desk

iPECS phones in the system may be assigned for Hot Desk operation. These Hot Desk phones let you log-on and use the Hot Desk phone as if it were your station. Once logged-on, the Hot Desk station will take on the attributes assigned to your station number and you can make calls as normal. When logged-out, calls to your station number are forward to the destination you chose.

To Log on to a Hot Desk station:

 Lift the handset,  Dial “* 0”,

 Dial your Authorization Code (station number and Password).

To Log out of the Hot Desk station:

 Press the TRANS/PGMbutton,  Dial * twice,

 Use the VOLUME▲ or VOLUME▼ to select a call forward destination for

your calls, speed dial, joined mobile phone, VMIM/VSF, or VM group,

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8.9 Call log

LIP-8012D can review call history of incoming, outgoing and missed calls. The user can place a call with the numbers and save the external call to directory.

The maximum number of call-log data is 99.

Use the Nevigation UP/DOWN key to move in the call-log list.

There’s missed call, the LOG soft menu will be displayed “LOG(M)” and missed call icon will be appeared also.

◀ : incoming call ▶ : outgoing call ? : missed call

CO code is used to seize the co line in placing the external call with call log. CO code can be saved max 5.

The first CO code is sent from system in saving call log. Normally the first CO code is ‘9’, but if the telephone number is equal to a number of speed dial, the first CO code will be access code of saved co line of the speed dial. Therefore the first CO code of each call log can be different and will not be editable.

2 ~ 5 is user-defined code. If 2 ~ 5 code is selected, the selected code will be used in placing all of the external call in call log.

To enter the CALL LOG menu

1. Press the LOG Soft button.

To place call with numbers in CALL LOG menu

1. Press Nevigation UP/DOWN button to select. 2. Press the SEND Soft button.

To save the external call to directory

01. ▶ CO1 01112345678 02. ◀ 101

BACK SELECT SEND ▶

03. ? CO2 LEE K D 04. ◀ 103

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1. Press Nevigation UP/DOWN button to select. 2. Press the SELECT Soft button.

3. Press the SAVE Soft button.

To select CO CODE

1. With Nevigation Right key, move to next 3 soft menu. 2. Press CO CODE Soft button.

3. The co code with ‘+’ is selected one, currently. 4. After select a co code, press the SELECT Soft button. 5. With EDIT Soft button, user can edit the co code.

8.10 Contrast

LCD contrast can be adjusted, in LIP-8012D.

To change the contrast

1. In the idle state, press VOLUME▲or VOLUME▼.

If VOLUME▲is pressed, the contrast is increased (dark).

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9. Working with PBX, Centrex & ISDN features

9.1 Access PBX or Centrex features

The iPECS has been designed to operate with a host PBX system or Centrex services from your service provider. The iPECS connects to such a host with analog CO lines.

When accessing a CO line, the phone will act as an extension of the host, allowing access to the host system features using the host dial codes. While on a call, use the iPECS Flash feature to transfer calls to other host extensions or access features of the host.

The Flash feature may be used on other CO lines to regain dial tone from the CO line without relinquishing control of the CO line to place another call.

OPERATION

To access PBX or Centrex features while idle:

 Select/dial access a PBX/Centrex CO line,  Dial PBX/Centrex feature code.

To access PBX/Centrex features while on a PBX/Centrex CO line:

 Select the Flash soft button,

 After receiving new dial tone, dial PBX/Centrex feature code.

9.2 Access the ISDN Network

9.2.1 Using the Keypad facility to access ISDN features

Access to certain features of your ISDN services requires that dialed digits be sent to the ISDN as data and not tones. In this case, dialed digits are sent as ‘Keypad messages’.

A Keypad Facility button must be assigned using the Flex Button program procedures. Once active, dial into the ISDN for services; however, actions other than dialing will deactivate the Keypad Facility operation.

OPERATION

To activate Keypad Facility operation:

 Press the KEYPAD FACILITYbutton to switch to keypad mode,  Dial as desired.

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 Press KEYPAD FACILITY, OR

 Press a Feature or Flex button.

9.2.2 Using ISDN Supplementary Services

ISDN service providers may incorporate features similar to those of Centrex. These ISDN Supplementary services are provided on a subscription basis and, as with Centrex, are accessed using the Flash button on an iPECS phone.

Using supplementary services an ISDN line can be placed on Hold and a second call placed on the line. You may then alternate between the two held calls (Broker Call) using the hold button. An ISDN line conference can be established using the Flash Soft button and Conf Soft button. The conference can also be placed on hold.

OPERATION

While on an ISDN CO line, to access ISDN Supplementary services:

 Press Flash Soft button,

 Press HOLD/SAVE,Conf Soft button, orCO line button to activate the

desired feature.

9.2.3 Activating ISDN Caller ID Restriction

iPECS Phone users can restrict the transmission of Caller ID to the far-end. This may be a subscription service of your carrier. Separate Flex buttons are required to activate outgoing, Connected Line (COL), and incoming, Calling Line ID (CLID) restriction.

OPERATION

To restrict Caller ID:

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10. Setting Features & Flex buttons

10.1 Entering Station Program Data

A special code set is available for iPECS Phone users to assign certain attributes such as Authorization Codes (Passwords). After entering the User Program mode, you dial the codes to select the attribute and setting. Once selected, the setting is saved. A list of the User Program codes, the feature/function and any input required are given inAppendix B. In some cases, you enter these codes as part of Flex button assignments.

OPERATION

To assign user programmable attributes to your station:

 Dial desired User Program codes shown inAppendix B,  Press HOLD/SAVE.

10.2 Assigning Features to Flex Buttons

You may assign features and functions to the Flex buttons on your iPECS Phone. If allowed, you may even assign CO/IP lines to the Flex buttons.

Flex buttons may be assigned for most features providing One-Touch feature activation (e.g., a Flex button may be assigned to access the Account Code feature and may include the Account code digits, as a one-touch account code button).

Features that may be assigned to a Flex button include: DSS/BLF—enter station number,

Speed Dial—enter Station/System Speed dial bin number,

Flex Numbering Plan—enter Flex Numbering Plan code (refer to Appendix A),

User Program Code—press TRANS/PGM and enter a User Program

code (refer toAppendix B)

CO/IP Line—enter the CO/IP line or group number.

OPERATION

To assign a feature to a Flex button:

 Press the desired Flex button,

 Dial desired code and required inputs. For User Program codes

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11. Appendix A Flexible Numbering Plan

Feature iPECS-100 iPECS-300 iPECS-600 Remark Intercom Call 100-169 100-399 1000-1599

Internal Page Zone 501-510

501-535

Internal All Call Page 543 543 543

Meet Me Page 544 544 544

External Page Zone 1~2 545-546

545-546

External All Call Page 548 548 548

All Call Page (Internal/External) 549 549 549

SMDR Account Code Enter 550 550 550 SLT use only

Flash Command to CO Line 551 551 551 SLT use only

Last Number Redial 552 552 552 SLT use

only

DND (Toggle On/Off) 553 553 553 SLT use

only

Call Forward 554 554 554

Speed Dial Programming 555 555 555 SLT use only

Message Wait/Callback Enable 556 556 556 SLT use only

Message Wait/Callback Return 557 557 557 SLT use only

Speed Dial Access 558 558 558 SLT use

only

Cancel DND/FWD/Pre MSG 559 559 559 SLT use

only

CO System Hold 560 560 560 SLT use

only

Program Mode Access 561 561 561 SLT use

only

Attendant Unavailable 562 562 562

Answering Machine Emulation 564 564 564

Alarm Reset 565 565 565

Group Call Pickup 566 566 566

Universal Night Answer 567 567 567

Account Code with bin 568 568 568

Walking COS Code 569 569 569

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Feature iPECS-100 iPECS-300 iPECS-600 Remark

ACD Supervisor Login 572 572 572

ACD Supervisor Logout 573 573 573

ACD Help Code 574 574 574

ACD Calls In Queue Display 575 575 575 ACD Supervisor Status Display 576 576 576 ACD Supervisor Monitor 577 577 577 ACD Reroute Queued Call

w/answer

578 578 578

ACD Reroute Queued Call w/o answer

579 579 579

Enter Conference Room 59 59 59

Camp-On Answer 600 600 600 SLT use

only

Call Parking Locations 601-610

601-619

601-619 Group Pilot Number

620-659

620-667 620-667

Station User VMIM/VSF Features

66 *66 *66

Call Coverage button 67 67 67

Direct Call Pickup 7 7 7

CO/IP Group Access 8xx 01-20

8xx 01-72

Individual CO/IP Line Access 88xx 01-42 88xxx 001-200 88xxx 001-400

Retrieve Last Held CO/IP 8* 8* 8*

Retrieve Individual Held CO/IP 8#xx 8#xxx 8#xxx xx(x) = CO Line number

Access CO Line in the 1st available CO Group

9 9 9

Attendant Call 0 0 0

VM Message Wait Enabled *8 *8 *8

VM Message Wait Disable *9 *9 *9

Door Open (1st Door ) #*1 #*1 #*1

Door Open (2nd Door ) #*2 #*2 #*2

Door Open (3rd_{Door )} _#*3 _#*3 _#*3 _iPECS-300 & 600

Door Open (4th_{Door )} _#*4 _#*4 _#*4 _iPECS-300 & 600

MCID Request *0 *0 *0

AME Feature 564 564 564

Unsupervised Conference Timer Extension code

(57)

LIP-8012D. Users Guide

TABLE OF CONTENTS

1. Introduction

1.1

General

1.2

Feature Information

1.3

Feature Groupings

1.4

iPECS LIP-8012D Phone Description

1.5

LCD Operation

1.6

Using the Speakerphone

1.7

Using a Bluetooth Wireless Headset

1.8

Using Serial DSS

2. Receiving calls

2.1

Answering a Call While Idle

2.2

Responding to a Call While Busy

2.3

Using Answering Machine Emulation (AME)

2.4

Differential Ring Signals

2.5

Answering Calls at Night

2.6

Answering Calls to Other Stations

2.7

Using Do-Not-Disturb (DND) to Block Incoming Calls

2.8

Forwarding Calls

2.8.1 Forwarding calls to another Station or Voice Mail

2.8.2 Forwarding calls to an external number

2.8.3 Forwarding callers to a Text Message

3. Placing a call

3.1

Internal Calls

3.1.1 Placing Intercom calls

3.1.2 Using Camp-On when calling a busy station

3.1.3 Leaving a Message Wait

3.2

External Calls

3.2.1 Placing external CO/VoIP calls

3.2.2 Waiting for the next available CO/IP line

3.2.3 Account Codes: Tracking External calls for billing

3.2.4 Disable dialing from your phone

3.2.5 Temporarily override dialing restrictions at a phone

3.3

Using Directory

3.3.1 Using Last Number Redial (LNR)

3.3.2 Using and Entering Save Number Dial

3.3.3 Using System Speed Dial Numbers

3.3.4 Using and Entering Station Speed Dial Numbers

3.3.5 Using Dial by Name and Entering your Name

3.3.6 ACNR: To retry a busy external number until answered

4. Transfer, Conference & Other Call Handling

4.1

Call Transfer: Sending a call to a different destination

4.2

Call Hold: Placing a call in a waiting state

4.3

Broker Call: Switching between two calls

4.4

Joining Multiple People in a Conference

4.4.1 Setting up a Conference Room

4.5

Call Park: Placing a call on Hold to Page

4.6

Two-Way Record: Recording a call

5. Get Your Messages & Send SMS

5.1

Responding to a Station Message Waiting Indication

5.2

Getting Voice Mail Messages

5.3