Extranet Business Goals

Extranet Business Optimization

What is your organizational strategy?

Extranet Business Goals

 Reduce supply chain inefficiencies  Interact with your loyal customer base  Extend customer self service strategies  Share business resources with partners  Enable mobile capabilities

Extranet Stakeholder Goals

What are the benefits for extranet stakeholders?

Extranet

Stakeholder

Goals

Technical Managers

Information

Workers

Executive Leadership

 New strategic opportunities  Legal requirement compliance  Operational cost reductions

 Content management  Search capabilities  Infrastructure  Security

Business Extranets

Connecting your business communities for success

Business Challenges – Extranet Benefits

Extranets – Achieving your business goals

 Limited insights into partner initiatives

 Team Collaboration across locations and time zones

 Limited accessibility to partner resources

 Limited customer insights to future marketing initiatives

 Time to marketing latency  24/7 customer access to

personalized offerings

 Real-time sharing of business intelligence

 Anytime partner site collaboration strategies

 Segregate and protect sensitive shared business resources

 Inefficient partner\vendor workflow processes

 Support costs for customer service teams

 Attracting diverse remote mobile employee talent pool

 Enabled workflow processing for streamlined interactions

 Customer self-service opportunities  Comprehensive access to shared

resources and LOB applications

Competitive Advantage

Cost Reduction

Business Growth

 Trusted customer feedback on goods and services offerings

 Centralized content publishing access

Extranet Requirements

Security

Collaboration

Business Intelligence

Content Management

Performance

Self Service Portals

Search

Authentication

LOB Connectivity

Mobile Access

Communities

Email Integration

Customer Experience

Branding

Why SharePoint 2010?

Partner and Customer Collaboration

Sharing information across business boundaries

Partner team announcements

Partner / Vendor discussion boards

Shared business document storage Internal / External links to shared

Extranet Content Management

Unified content deployment strategy

Digital Asset Management and Approval Processes

Video streaming

for enhanced customer experience Convenient Ribbon Interface

Shared Partner Insights

Leveraging partner real time metrics for business growth

Flexible graphic analysis

Detailed shared revenue partner KPIs

Enhanced Search Experience

Finding the right resources and people - FAST

Document thumbnails

Document previews Content navigators with

exact counts

Connect partners and customers to information from multiple applications across your enterprise

LOB Application Connectivity

Extranet Access Security

Confidently control access and content

 Integrate & extend security

across the enterprise

 Help protect everywhere

access anywhere

 Simplify the security

experience and manage compliance

SharePoint Server 2010 for Internet Sites

 Enterprise Content Management

 Web Publishing

 Out-of-the-box Workflows

 Social Networking (for authenticated users)

 Search

The ideal solution for small to medium-sized businesses to reach their customers on the internet with easy-to-use Web Content Management and compliance for

single domains*.

Product Details

Features

SharePoint Standard CAL Features

 Single Domain License for Internet or Extranet Use

 A license is required for every server (WFE, SSA, Index) providing standard capabilities

 Step-up SKU to Enterprise is available to customers with

active SA**

Licensing

 + Enterprise CAL Features

 Enterprise Content Management

 Web Publishing

 Out-of-the-box Workflows

 Social Networking (for authenticated users)

 Search

 InfoPath Services

 SharePoint Business Intelligence (Excel Services and PerformancePoint)

 Access Services

 Visio Services

 Rights for FAST Search for SharePoint (for use outside the firewall)***

The ideal solution for enterprise customers with multiple domains, across many geographies who want to provide high availability to their site visitors combined with a powerful search experience.

Product Details

Features

SharePoint Standard CAL Features

 Multiple Domain License for Internet or Extranet Use

 A license is required for every server (WFE, SSA, Index) providing enterprise capabilities

 Customers will require a completely new license of FIS Enterprise if a customer only purchased the license to FIS Standard

Licensing

 Visual Search (Document Thumbnails and Previews)  “Deep” Refinement (Faceted Search)

 Meta-data Extraction  People Search  Federation  Visual best bets

 Custom search experiences (per user/profile)  Business Intelligence Indexing Connector  Content Processing Pipeline

 Relevancy model and more….

FAST provides the platform for driving high-volume commerce and content experiences uniquely personalized to the individual. For highly tailored search solutions or highly personalized experiences for „top tier‟ websites, FAST Search for Internet Sites provides the industry

leading solution.

Product Details

Benefits Beyond the Extranet

Engage partners customers and employees across one platform



Usage Scenarios



User Bases



Authentication



User/Site Provisioning



Content



Security



Architecture



Search Driven Applications



Implementation

−

OOB– out of the box and very common scenarios

−

Configuration– still OOB but may require higher level of understanding and/or administrator (IT) rights

Customization – typically requires IT involvement and/or custom code



Keep in mind, it is all relative, these are just guidelines

Scenario Benefit Implementation Basic Document Collaboration Simple and everyone needs it OOB

Business Intelligence Provide insight to partners/customers Configuration/Customization

Customer/Partner Self-service PO’s, Inventory, Pricing Customization

Usage Scenarios

Authentication Benefit Implementation Active Directory Existing Expertise

Simple OOB

Active Directory Federation Services Still AD

Distribute User Mgt Configuration

LDAP/Custom/SQL Flexible Customization

Authentication

How will my users authenticate?

Need to also think about –

User Bases

What types of users will use the Extranet?

User Base Location of Users Implementation

Employees Active Directory OOB

Contractors Active Directory OOB

Partners/Customers Partner Active Directory OOB – New Internal AD Configuration - ADFS

Type Benefit Implementation

IT provision Simple and comfortable OOB

Self Provision through Active Directory

Front End Easy for Employees Configuration

Self Provision through Sharepoint Easy for everyone

Visibility Customization

User Provisioning

How will external users get created?

Need to also think about –

Who owns the user

Password resetting

User validation

Type Benefit Implementation

IT provisioning Single and comfortable OOB

Provision through workflow Controllable Configuration Self Provision through Sharepoint Easy for everyone

Visibility Customization

Site Provisioning

How will sites get created?

Need to also think about –

Who owns the site

Who grants access

Site expiration

Site auditing

NDA information

Type Benefit Implementation

Site or item protection Easy to implement OOB

Content Types More granular control Configuration

Rights Management Highest Level Protection Customization

Content - Protecting

How will content get protected?

Need to also think about –

What kind of content is not allowed

Type Benefit Implementation Web/Sharepoint Auditing Built in logging and reports OOB

IMP Auditing/Custom Reports Built in and more granular Configuration Rights Management More restrictive and granular Customization

Content - Auditing

How to log what users do?

Need to also think about –

Recovery of lost information

Type Benefit Implementation

Site expiration Simple and built in OOB

Content Type/IMP More granular control Configuration Rights Management Expire even when not in Sharepoint Customization

Content - Expiring

How to get rid of content?

Need to also think about –

Records Management

Compliance



NDA information



Workflow to publish information



Recovery of lost information



Categorization and tagging



Data Loss Prevention solutions



Social and Communities

Edge Firewall Topology

Internet

Corporate Network

Back-to-Back Perimeter Topology

Internet

Corporate Network

Remote

Employees/Partn

ers/

Customers

Web Front Ends

Employees

App Servers

Infrastructure

Split Back-to-Back Topology

Internet

Corporate Network

Remote

Employees/Partn

ers/

Customers

WFE

Employees

App

Perimeter

Creating a Search Driven Application

Content Crawling: bring in data

from lots of places

OOB connectors to SharePoint (reports, account documents), exchange public folders, shared files; BDC with customization in SPD (no code) for customer portfolio/holdings

Content processing: creating metadata

Synonyms for key concepts (real estate ~ REIT)

OOB web parts configured for style

Custom web parts for visual navigation

Synonyms for key concepts (real estate ~ REIT)

Internal



http://technet.microsoft.com/en-us/office/sharepointserver/bb736207.aspx

- Extranet Resource Center for

Sharepoint



http://technet.microsoft.com/en-us/library/cc262400(office.12).aspx

– downloadable planning book



http://technet.microsoft.com/en-us/library/hh204611.aspx

- Best practices for Extranets



http://technet.microsoft.com/en-us/library/cc263513(office.12).aspx

– farm topology



http://msdn.microsoft.com/en-us/library/ff648351.aspx

- authentication info



http://www.microsoft.com/forefront/unified-access-gateway/en/us/default.aspx

- UAG info



http://technet.microsoft.com/en-us/magazine/2009.04.insidesharepoint.aspx-

Good article on Sharepoint

and RMS



http://technet.microsoft.com/en-us/library/ee259515(WS.10).aspx

– Technet article on RMS and Sharepoint



http://technet.microsoft.com/en-us/library/cc263199.aspx

- Topology diagrams



http://technet.microsoft.com/en-us/library/dd861393.aspx



http://www.bgccan.com



http://www.envisionit.com/Pages/Boys-and-Girls-Clubs-of-Canada-and-Envision-IT.aspx

Questions