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The Continuing Enterprise Cloud Computing Evolution A Market Overview based on Primary Research Benchmarking, November 2012

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Copyright © 2012 WaveLength Market Analytics LLC & Winn Technology Group, Inc. All Rights Reserved.

The Continuing Enterprise Cloud Computing

Evolution

(2)

Key Findings

Goals and key questions

What is the cloud market from a vendor or provider

perspective?

What is the study’s big picture of the enterprise cloud?

What are the enterprise cloud market segments ?

What is the near-term future of enterprise cloud?

Summing Up

Appendix: Goals and methods

(3)

Cloud computing adoption

among medium to large

enterprises is now widespread

Cloud segments have

demographic trends

Cloud model preferences and

vendors vary by segment

Project priorities vary by

segment

Enterprises will rapidly deploy

more cloud solution in coming

year

Pros use every type of cloud, with most common being public cloud

(91%) & least common is hybrid (45%); Pioneers use internal private

cloud (56%) & PaaS (46%); 83% of Pros use AWS data center, contrasted

with 28% of Pioneers, who mostly use traditional IBM & Verizon.

Nearly 90% of responding enterprises use of plan to use some type of

cloud computing solution; the market is comprise d of 19% Cloud Pros

who have multiple clouds, 59% Pioneers who use or test a cloud, 12%

Planners who intend to deploy and 10% Stragglers who have no plans.

Cloud Pros and Pioneers tend to be very large enterprises in

banking/finance, manufacturing, higher education, or business

services; while Planners and Stragglers are smaller and in government,

healthcare and heavy industries.

Cloud Pros implement network-related projects to prepare for Cloud

and Pioneers improve storage and security. About or greater than 70%

of Pros add LAN bandwidth, WAN bandwidth and WAN optimization,

while about 70% of Pioneers add SANs, NAS and encryption.

Percentage of IT in the cloud estimates are slightly higher in 2012 than

in 2011. Pros expect to increase cloud as a percentage of IT from

about 28% to 38% in the next 3 years, while Pioneers hope to more

than doubles its percent of IT in the cloud from nearly 15% to 33%.

Five key study findings on enterprise cloud computing

migration among 97 medium to large enterprise IT buyers

(4)

Goal and key questions

How has the

market changed

in the last 18

months?

Help IT and telecom marketers

better understand medium and

large enterprise cloud

prospects and customers

How does

enterprise IT vary

by segment?

What are market

segments and

who are they?

How do future

cloud plans vary by

segment?

How do cloud

solutions vary by

segment?

What’s the current

market for cloud

solutions?

(5)

How’s the cloud market from a vendor or

provider perspective? In a challenging

macroeconomic environment, cloud has a

profound impact….

(6)

Enabling technologies prosper

“Virtualize

everything”

continues

Nicira’s network virtualization has high-profile user in eBay, and a buyer in VMware

VMware’s Monster VMs grow from 32 to 64 virtual CPUs

Zerto’s cloud-based disaster recovery services for enterprises and service providers include virtual

replication

Object storage

takes root

Cloudian launched free, object-based storage platform, storing up to 100TB

Scality grew 120% year-over-year and signed agreements supporting over 50 million users

Cleversafe launched Object-based Dispersed Storage System for Big Data, promising to reduce

required storage and network bottlenecks supporting “exabyte and beyond” storage

WAN

optimization and

content delivery

importance

renews

Aryaka, a cloud-based WAN optimization and app acceleration service provider partners with AWS

Akamai buys FastSoft to improve website and web application performance across the first and

last miles, as well as through the cloud, without requiring client software or browser plug-ins

(7)

Telco & CDN providers renew grow

Large integrators & outsourcers see gains

Pure-play cloud vendors grow unabated

Cloud platforms find market acceptance

“Enterprise customer segment is finally seeing revenue increases

even without any lift from the economy– its first…in more than

four years. The growth was small, but still a positive trend.”

AT&T,

July 24, 2012

“Legacy Savvis…year-over-year increases of 11.5% in managed

hosting and cloud services revenues and a modest increase in

network services revenues.”

CenturyLink, Aug. 10, 2012

“Cloud infrastructure solutions growth, accelerated to 22%

year-over-year, made up 58% of our total revenue. And in terms of

brand-new customers to Akamai, over 75% purchased a cloud

infrastructure solution.”

Akamai, July 25, 2012

Many tech segments benefit

“Revenue was up 34% over last year, for the 6th consecutive

quarter of year-over-year revenue growth in the mid-30% range.

There's no other enterprise software company of our scale

growing at this rate.”

Salesforce.com, July 24, 2012

“Overall, the Data Center & Cloud business had a strong first half of

2012, up 25% through midyear. Within our SaaS business, revenue

was up 18% from last year. Our collaboration and data sharing

products, which account for over half of the total SaaS revenue,

increased 33%.”

Citrix, July 25, 2012

“Dedicated cloud revenue increased…representing 4.1% sequential

growth & 21% growth on a year-over-year basis. Public revenue

cloud…12.1% sequential growth & 69% growth on a year-over-year

basis..”

Rackspace, August 7, 2012

“We doubled last year’s revenue, with contribution from all areas,

private cloud, public cloud and our industry-based solutions.”

IBM,

July 18, 2012

“Demand continues to grow for cloud solutions, for application

re-platforming and also for new software-as-a-service solutions from

both the established technology players, as well as from newer

SaaS providers.”

Accenture, June 28, 2012

With more than 100 large enterprise customers, Cloudstack was

contributed to the Apache software foundation which runs

some of most successful open-source cloud projects.

eBay announced they use OpenStack to manage a high-volume

dev, test and experimentation environment where apps are

created for eBay marketplaces.

Neustar ported its UltraDNS to AWS.

(8)

Hardware landscape changing, but data

center and storage provide bright spots

“Overall switching revenues flat this quarter… with fixed

switching up 3% and modular switching down 7%...Routing growing

revenues 4% year-over-year while many of our peers are

experiencing negative growth... Data center business had strong

growth with revenues up 87%.”

Cisco, August 15

th

, 2012

“On a less positive note, the mainstream server market continues to show weakness….

Turning to Enterprise Servers, Storage and Networking. Revenue of $5.1 billion was down

4% year-over-year. Storage, the continued strong performance of 3PAR, with more than

60% growth, and StoreOnce, with double-digit growth, did not offset the decline in EVA

and Tape revenue. ”

HP, August 15

th

, 2012

(9)

What about enterprises? How do they

benefit?

(10)

Cloud brings increased agility, cost savings,

new functionality and competitive advantage

Cloud computing

growth

(11)

Turning to the study, what’s the big picture

of enterprise cloud? Understanding cloud

services first requires looking through a

wider lens of where the journey to the

cloud begins-- virtualization and

(12)

Among all respondents, disaster recovery

is outsourced the most

12

Q. Yes or no, do you outsource any of the following functions… ? (n=97)

Storage

Data backups

Perimeter

Security

Network

Management

Disaster

Recovery

Biggest growth for

outsourcing is

storage-related

where levels are

twice last year’s

levels. Security is

also up about 80%

and network

management

stayed neutral.

(13)

Nearly half of all servers are virtualized, along

with about a third of storage and workloads

(14)

Respondents most use IBM and Verizon

data centers

In addition to any

internal data center,

most respondents

avoid single vendor

dependencies by using

an average of 2.1 data

center companies

The minimum was 1 and

the maximum was 9

vendors

(15)

Cloud use hits nearly 80% of respondents, and like

last year, most common deployment models are

still PaaS and private clouds

Q: For each of the following types of cloud deployment, we’d like to know if it’s currently in production, in trial, planned in 24 months? N=97

15

Up from 58% of medium to

large organizations in just 18

months, most now test or

use some type of cloud

solution. Penetration of

PaaS and hosted private

clouds are about the same as

last year, while public clouds

more than doubled. Internal

private clouds and IaaS grew

about 60%.

(16)

With nearly half of all respondents using an HR

cloud app, it surpasses CRM as the top

enterprise app in the cloud

Q. Again for apps, is a cloud computing architecture in production, in trial, planned, or not planned? N=78

16

Human Resources

Customer Relationship

Management

Desktop Apps

Accounting/Finance

Business Intelligence

Supply Chain/Enterprise

Resource Management

48.2%

34.6%

25.6%

18%

17.9%

9.4%

(17)

No surprise that accounting is most often a

private cloud and CRM is most likely public

Q. Again for apps, is a cloud computing architecture in production, in trial, planned, or not planned? N=42

17

Customer Relationship

Management

Human Resources

64%

24%

47%

44%

Desktop Apps

62%

31%

Private

Public

Accounting/Finance

68%

11%

Supply Chain/Enterprise

Resource Management

64%

25%

Business Intelligence

67%

27%

Hybrid

21%

12%

9%

10%

7%

12%

(18)

Email and backup/data recovery remain top

infrastructure-related app in the cloud

Q. Again for apps, is a cloud computing architecture in production, in trial, planned, or not planned? N=78

18

*Not Included in 2011

Email

Remote desktop

management

Backup storage/

disaster recovery

Tier 1 storage

Collaboration

Communications

Portals

39%

38.1%

30%

26.2%

(19)

Most infrastructure-related apps use private

clouds, but remote desktop & collaboration

have more even split

19

Q. Again for apps, is a cloud computing architecture in production, in trial, planned, or not planned? N=42

Backup storage/

disaster recovery

Collaboration

Portals

Communications

70%

14%

Email

74%

26%

Private

Public

71%

21%

Tier 1 storage

77%

11%

67%

28%

Remote desktop

management

73%

17%

58%

31%

Hybrid

11%

10%

9%

16%

5%

11%

16%

(20)

What are the enterprise cloud market

segments?

(21)

The medium to large enterprise market

evolved into four broad segments

S: For each type of cloud deployment, we’d like to know if it’s currently in production, in trial, is planned in 24 months? N=96

Cloud Pioneers:

Using cloud computing

Cloud Planners:

Planning for cloud

Cloud Stragglers:

No plans

In 2012, multi-cloud users

emerged as a segment

called the Cloud Pros.

Accounting for about 19%

of the sample, Cloud Pros

truly lead the way by

using four or more cloud

solutions.

21

Cloud Pros:

Using multiple clouds

(22)

Pros and Pioneers tend to be larger

organizations, while Planners and Stragglers

are smaller

Emerging segment Cloud

Pros, like Pioneers, are

mostly very large

organizations. Planners

tend to be medium-sized

and Stragglers are all

medium; all suggesting

that cloud is no longer

new technology.

Cloud Stragglers

Cloud Pros

Cloud Pioneers

Cloud Planners

(23)

Cloud Pros

Cloud Pioneers

Financial services/banking, business services

and manufacturing

Each segment contains the range of verticals, but

some industries more prevalent than others

Cloud Planners

Cloud Stragglers

Business services, manufacturing and higher

education

Financial services/banking, media, healthcare

and government

Utilities, construction, mining and education

Copyright © 2012 WaveLength Market Analytics LLC & Winn Technology Group, Inc. All Rights Reserved.

(24)

Pros virtualize more than Pioneers and

Pioneers virtualize more than Planners

Enterprises that use

virtualization

continue to increase.

Last year, 73% of

Pioneers used server

virtualization,

compared to this

year’s 95%.

(25)

Each segment outsources different

functions

25

Q. Yes or no, do you outsource any of the following functions… ? (n=96)

Storage

Data Backups

Perimeter

Security

Network

Management

Disaster

Recovery

Across all IT

functions,

Stragglers

outsource more,

while Pioneers

outsource storage

and security

significantly more

than last year.

(26)

Stragglers manage their own data centers,

while other segments outsource more

Q: Which best describes your data center operations… ? (n=96)

26

Cloud Stragglers

Cloud Pros

Cloud Pioneers

Cloud Planners

Data center trends

mirror overall

outsourcing trends.

Last year, 68% of

Pioneers internally

hosted and

managed their own

data centers,

compared to 47%

now.

(27)

Turning to cloud, nearly all Cloud Pros use a public

cloud while half of Cloud Pioneers use an internal

private cloud

27

Q: For each of the following types of cloud deployment, we’d like to know if it’s currently in production, in trial, is planned in 24 months? N=78

27

Copyright © 2012 WaveLength Market Analytics LLC & Winn Technology Group, Inc. All Rights Reserved.

Changes from last

year are 1) Use of

public clouds has

doubled, and 2) use

of internal private

clouds surpassed

hosted private

clouds.

(28)

Pros and Pioneers use multiple data centers

with AWS serving nearly all, while Pioneers use

IBM, Verizon, and Rackspace

Q: Which of the following data centers does your organization use? (n=90)

The open

standards

divide?

AWS lags among

Cloud Pioneers

suggesting

increased

competition from

other proprietary

solutions as well as

open standards.

(29)

Pros expand existing data centers, while most

Pioneers finished their data center consolidation &

expansion

29

Q: For each of the following we’d like to know if it’s currently in production, in trial, being planned in the next 24 months, no plans? N=76

Pros

Pioneers

Planners

Planned within 24 months

Completed /In Process

(30)

Most already finished or don’t expect to add 10G

switching for increased capacity or new

management tools

30

Q: For each of the following we’d like to know if it’s currently in production, in trial, being planned in the next 24 months, no plans? N=76

Pros

Pioneers

Planners

(31)

Experience is a powerful teacher: network is top

project priority for Pros while security, storage &

virtualization for Pioneers

Q: For each of the following were they necessary before cloud computing, during initial deployment, follow-on, future plans, or no plans? N=78

31

Last year, security

projects got top

priority in pre-cloud

prep work while

network-related

projects were in the

bottom half of the

list. This year’s

results show cloud’s

strains on the

network.

(32)
(33)

Expect even more outsourcing in coming

years

Q: On a 1 to 10 scale, how much do you agree with the following statements… ? N=96

33

Cloud Stragglers

Cloud Pros

Cloud Pioneers

Cloud Planners

Percentage that strongly agree that they will

increase outsourcing in the next 24 months:

Copyright © 2012 WaveLength Market Analytics LLC & Winn Technology Group, Inc. All Rights Reserved.

Expectations for IT

outsourcing increases

are even stronger this

year than last year;

nearly 46% of

Pioneers this year

compared to 32% of

them last year expect

to outsource more.

(34)

Pioneers aim for hybrids, private clouds and

increased use of IaaS - while Pros look to add more

PaaS-based apps and hybrid clouds

34

The 24-Month Plan

Q: For each of the following types of cloud deployment, we’d like to know if it’s currently in production, in trial, is

planned in 24 months? N=96

34

Results for Pioneers

rank similarly to last

year’s results. Given

the increased

experience,

knowledge and

sophistication of

newly-emerged Pros,

rankings are about

what we’d expect to

see.

(35)

Close to last year’s levels, by 2015 Pros expect

38% and Pioneers expect 33% of IT to be in cloud

35

Q. What percentage of your IT is currently cloud-based? (n=74)

Q: What percentage of your IT will be outsourced to a cloud provider by 2012? 2015? N=96

Copyright © 2012 WaveLength Market Analytics LLC & Winn Technology Group, Inc. All Rights Reserved.

(36)
(37)

Cloud computing adoption

among medium to large

enterprises is widespread

Cloud segments have

demographic trends

Cloud model preferences and

vendors vary by segment

Project priorities vary by

segment

Enterprises will rapidly deploy

more cloud solution in coming

year

Pros use every type of cloud, with most common being public cloud

(91%) & least common is hybrid (45%); Pioneers use internal private

cloud (56%) & PaaS (46%); 83% of Pros use AWS data center, contrasted

with 28% of Pioneers, who mostly use traditional IBM & Verizon.

Nearly 90% of responding enterprises use of plan to use some type of

cloud computing solution; the market is comprise d of 19% Cloud Pros

who have multiple clouds, 59% Pioneers who use or test a cloud, 12%

Planners who intend to deploy and 10% Stragglers who have no plans.

Cloud Pros and Pioneers tend to be very large enterprises in

banking/finance, manufacturing, higher education, or business

services; while Planners and Stragglers are smaller and in government,

healthcare and heavy industries.

Cloud Pros implement network-related projects to prepare for Cloud

and Pioneers improve storage and security. About or greater than 70%

of Pros add LAN bandwidth, WAN bandwidth and WAN optimization,

while about 70% of Pioneers add SANs, NAS and encryption.

Percentage of IT in the cloud estimates are slightly higher this year

than last. Pros expect to increase cloud as a percentage of IT from

about 28% to 38% in the next 3 years, while Pioneers hope to more

than doubles its percent of IT in the cloud from nearly 15% to 33%.

Five key study findings on enterprise cloud computing

migration among 97 medium to large enterprise IT buyers

(38)

The market has evolved as manageability

improved, but performance is the new barrier

We are here

More Enduring Differentiation

Current offerings very similar;

no sustainable differentiation

38

(39)

How will the near-term enterprise cloud market evolve?

Read two upcoming reports and learn more about the four cloud

segments and their preferences for 1) Service packaging and

marketing, and 2) Sales channels and buying

WaveLength Market Analytics LLC (www.wlanalytics.com

)

Winn Technology Group, Inc. (www.winntech.net

)

(40)

Goal: Understand broad enterprise migration-to-the cloud trends and the

channel to customer

Random sample drawn from Winn Enterprise/mid Market DB that included

high-level IT decision-makers (Senior Managers, Directors, and VPs)

Primary research data collection methodology collected by Winn Q2/Q3 2012

by using a telephone survey, supplemented by e-survey, landing page

provided to provide respondents the ability to answer via Web, and incentives

to increase response rates

Sample size = 96; weighted to present distribution of US companies greater

than 500 employees

Using only SaaS alone not considered a cloud user or planner; they had to use

another cloud service model and must actually have IT staff working on it

Update from 2011 “Five Key Themes on Enterprise Cloud Migration”

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