Massachusetts Government
Information Systems Association
(MGISA)
Backup and Cloud Solutions
Presented by:
RetroFit Technologies’ offer world class Remote Managed Services and Managed Backup solutions.
In an increasingly complex environment, where every institution is striving to have the latest revolutionary technology with forever shrinking budgets, IT Services are an essential element to every organization’s success.
With this in mind, the modern CIO/Technology Director is under a great deal of pressure to ensure that their IT is achieving a maximum Return On
Investment (ROI) for their tax dollar, while making sure they have the most qualified team of people working to accomplish this.
Remote Management Solutions and fully Managed Backup and Data Recovery are often essential elements to achieve these goals.
• Backup and Data Recovery
• O365 and Hosted Exchange
• Azure Workloads
RetroFit Datacenter Microsoft Azure RetroFit Network Operations Center
RetroFit's Backup and Data Recovery Solution
Fully Managed 24x7x365 Three Tiered Fully Encrypted Geo-redundant Minimum Capital Expense Predictable Monthly Cost
BDRS is a fully managed three tiered hybrid-cloud solution that incorporates an appliance based local backup, RetroFit Technologies’ Datacenter and
Microsoft’s Azure Cloud.
BDRS provides image based backups, block-level de-duplication, and data compression to an onsite appliance. It is backed up nightly, via an encrypted tunnel, to RetroFit Technologies’ Datacenter . The nightly backups are then recompressed, de-duped and moved to Microsoft’s Azure Cloud for Geo-redundancy.
With this combination of local and cloud-based backup, any file, folder, server or other data deleted from the primary server can be quickly restored from the most up to date local backup, the nightly Datacenter Backup; or ultimately from the Cloud.
The RetroFit BDRS serves as a local business continuity solution, providing a stand-in of one or more Windows servers in the event of hardware failure.
BDRS financial advantages:
• Minimum upfront fees
• No CAPEX for a top tier on site appliance • Predictable, Competitive fixed monthly cost • Fully Managed
• BDRS provides you the flexibility to move easily to the next level of appliance
BDRS Features:
• Fully managed and monitored 7X24 • Built-in Deduplication
• Built-in Compression
• “Data at Rest” Encryption • “Data in Transit” Encryption
• Configurable incremental backup schedule • Automatic Backup Verification
• Granular Recovery Exchange 2007, 2010 & 2013 • Rapid Recovery Technology
• File Level Recovery • Server Based Appliance
• On-Premise Bare Metal Recovery
• Support for Hyper-V, XenServer and VMware • VM restore directly to vSphere ESX
• Built-in WAN Optimization • Replication to Microsoft Azure
RMS provides remote IT management of on-premise, cloud or
hybrid infrastructures leveraging a world class NOC built on
best in class tools.
RMM (Remote Management and Monitoring) and PSA
(Professional Services Automation) and alerting tools are
configured using industry standard practices to ensure the
highest quality repeatable processes.
RetroFit delivers pro-active management of IT Infrastructure
monitoring of systems health, systems services, and baselines
performance metrics, creating and tracking incident tickets on
any exceptions at two different Service Levels. These support
levels provide for:
• Monitoring and alerts management
• Monitoring, alerts management, incident management and incident resolution
Service Categories Service Categories(cont) Monitoring 24x7x365 Management - 24x7x365 (cont) Basic monitoring Server login and script management Event management Server security management Advance monitoring for supported applications Patch Management
Infrastructure Reporting Service Pack updates Management - 24x7x365 Firmware Upgrades
Incident management Application/Coordination/Support Vendor management Firewall management
Problem management AV/AS management
Server/Hypervisor management Account Oversight & Management Server and storage capacity management Account management
Server resource usage and trend analysis Technical Account Management Server production job scheduling
• No Exchange Servers
Spend less time installing, managing, fixing and maintaining your Exchange servers. Spend more time rolling out advanced features and capabilities to your end users.
• Site Outage <> Email Downtime (well mostly)
A site outage (Power or internet) no longer means downtime to your email, Sharepoint, Lync implementations. Even if your site goes dark permanently, you will always be able to access your cloud services from anywhere you end up.
• Standardize productivity applications.
Ensure the same version of Word, Excel, Outlook, Powerpoint (and, if you need them, Project and Visio) across your entire user community.
• Communicate anytime, from anywhere with any
device.
Really, Lync rocks!
• If you are attempting to leverage existing investments in
productivity software (office) you must compare the installs
of your entire user community to the compatibility matrix
provided by Microsoft for Office 365.
• Ensure that you have a roadmap that indicates what
applications will be necessary for your users. Some of the
Office 365 licensing will not include advanced applications
like Project and Visio. Upgrading is not straight forward, so
ensure that you know what you are committing to so you can
avoid costly rip and replace upgrades.
• Be sure that your on premises infrastructure is at a functional
level and software release that corresponds to Microsoft’s
compatibility matrix.
Attempting to migrate to Office 365 with outdated on
premises infrastructure can create significant issues that
must be resolved prior to a staged migration or cutover.
4
Migration options
• Migration
– IMAP migration
• Supports wide range of email platforms
• Email only (no calendar, contacts, or tasks)
– Cutover Exchange migration
• Good for fast, cutover migrations
• No Exchange upgrade required on-premises
– Staged Exchange migration
• No Exchange upgrade required on-premises
• Identity federation with on-premises directory
• Not just migration
– Hybrid deployment
• Manage users on-premises and online
• Enables cross-premises calendaring,
smooth migration, and easy off-boarding
IMAP
migration Cutover migration Staged migration Hybrid
Cutover vs. Staged
Cutover
• Cutover is designed for small/fast migrations to Office 365
• As the name sounds it’s an “all at once” move
• Limited to a maximum of 1000 mailboxes total
• Mailbox and address book data is synced from on-premises to
Exchange Online using Outlook Anywhere (RPC over HTTPS)
Staged
• Staged uses the same migration engine as cutover but in
conjunction with Office 365
directory synchronization to allow you to move a few users at a time
• Mailbox data is copied via Outlook Anywhere
• Users/contacts and groups are synchronized via Directory Sync • Exchange 2010 and later are not
6
Cutover migration
On-premises Exchange organization
Existing Exchange environment (Exchange 2003 or later)
Office 365
7
Staged migration
On-premises Exchange organization
Existing Exchange environment (Exchange 2003 or 2007)
Office 365
Mailbox data via Outlook Anywhere (MAPI)
Users, contacts & groups via Outlook Anywhere (NSPI)
Office 365 Active
10
Hybrid server roles
On-premises Exchange organization
Existing Exchange environment (Exchange 2007 or later)
Office 365 Active Directory synchronization
Exchange 2013 client access & mailbox server
Office 365
User, contacts, & groups via dirsync
Secure mail flow
9
Hybrid overview
Delegated authentication for on-premises/cloud web services
Enables free/busy, calendar sharing, message tracking & online archive
Online mailbox moves Preserve the Outlook profile and offline folders Leverages the Mailbox Replication Service (MRS)
Manage all of your Exchange functions, whether cloud or on-premises from the same place: Exchange Admin Center
Authenticated and encrypted mail flow between on-premises and the cloud
11
How to pick a migration solution
Migration solutions Cutover
Staged
Hybrid
small medium large
Organizational size in users
<1 week 2 weeks 3 weeks several months
Time for migration incl. planning
none mailflow/GALSync free/busy, archive in cloud
What is Microsoft Azure?
What is Azure?
In short, it’s Microsoft’s cloud platform: a growing collection
of complimentary services—compute, storage, data,
It’s IaaS + PaaS
Azure is the only major cloud platform ranked by Gartner as an industry leader for both infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS). This powerful combination of managed and unmanaged services lets you build, deploy, and manage applications any way you like for
unmatched productivity.
It’s hybrid ready
Some cloud providers make you choose between your datacenter and the public cloud. Not Azure. Its enterprise-proven hybrid cloud solutions give you the best of both worlds, expanding your IT options without added complexity. With Azure, data storage, backup, and recovery become more efficient and economical. It’s also easier to build applications that span both on-premises and the cloud.
It’s open and flexible
Azure supports any operating system, language, tool, and framework— from Windows to Linux, SQL Server to Oracle, C# to Java. It puts the best of
Windows and Linux ecosystems at your fingertips, so you can build great applications and services that work with every device.
It’s always up, always on
You’ll share the same enterprise-tested platform that powers Skype, Office 365, Bing, and Xbox. Azure offers a 99.95% availability SLA, 24x7 tech support, and round-the-clock service health monitoring. That’s why more than 57% of Fortune 500 companies rely on Azure today. Live streaming Olympic events to online multiplayer online games
It’s economical and scalable
Azure can quickly scale up or down to match demand, so you only pay for what you use. Per-minute billing and a commitment to match competitor prices for popular infrastructure services like compute, storage and
bandwidth means you’re always getting unbeatable price for performance.
It’s everywhere
Azure runs on a growing global network of Microsoft-managed datacenters across 13 regions, giving you a wide range of options for running applications and ensuring your customers always get great performance. Azure is the first multinational cloud provider in mainland China and is continuing to expand to new regions around the globe.
Saved VM State
Common High Value Cloud Use Cases
Azure LOB Application
Common High Value Cloud Use Cases
Cloud Snapshots to nearby cloud storage
service region
Cloud Clones to remote cloud storage region
for DR
Snapshot Primary Volume
Servers
StorSimple Cloud-Integrated Storage (CIS)
Primary StorSimple
Servers
RetroFit StorSimple
Exchange Online
(Plan 1)
• Hosted email:
– Get business-class email, shared calendars, 50 GB of storage space per user, and the ability to use your own domain name
• Spam and malware protection:
– Premium anti-malware protection and anti-spam filtering
• Active Directory integration:
– Manage user credentials and permissions. Support for Single sign-on (SSO) and synchronization with Active Directory
• Community and phone support:
– IT-level web support and 24/7 phone support for critical issues
• Guaranteed 99.9% uptime:
Exchange Online
(Plan 2)
• Hosted email:
– Get business-class email, shared calendars, 50 GB of storage space per user, and the ability to use your own domain name
• Spam and malware protection:
– Premium anti-malware protection and anti-spam filtering
• Active Directory integration:
– Manage user credentials and permissions. Support for Single sign-on (SSO) and synchronization with Active Directory
• Community and phone support:
– IT-level web support and 24/7 phone support for critical issues
• Guaranteed 99.9% uptime:
– Get peace of mind knowing that your services are available with a guaranteed 99.9% uptime, financially backed service level agreement (SLA)
• Advanced email:
Office 365
(Plan E1) for Government
• Includes all features in Plan 1 & 2
• Web conferencing:
– Conduct meetings over the web with HD video conferencing, screen sharing, and instant messaging
• Simple file sharing:
– OneDrive for Business gives each user 1 TB of personal storage they can access from anywhere and that syncs with their PC. Easily share files internally and externally and control who sees and edits them.
• Intranet sites for your teams:
– SharePoint sites provide workspaces with customizable security settings for individual teams within the organization
• Public website:
Office 365
(Plan E3) for Government
• All features in Plan 1, 2 &3
• Mobile apps:
– Access, edit, and view Word, Excel, and PowerPoint documents on iPad®,
iPhone®, Android phone, and Windows Phone. Use the OneNote, OWA,
Lync Mobile, and SharePoint Newsfeed apps on most devices.
• Office applications:
– Subscription to Office for up to 5 PCs/Windows tablets/Macs per user
• Advanced voice:
– Hosted voicemail support with auto attendant capabilities
• eDiscovery Center:
Office 365
(Plan E3) for Government
• All features in Plan 1, 2 &3
• Mobile apps:
– Access, edit, and view Word, Excel, and PowerPoint documents on iPad®,
iPhone®, Android phone, and Windows Phone. Use the OneNote, OWA,
Lync Mobile, and SharePoint Newsfeed apps on most devices.
• Office applications:
– Subscription to Office for up to 5 PCs/Windows tablets/Macs per user
• Advanced voice:
– Hosted voicemail support with auto attendant capabilities
