Organizational Mission Presentation

Metric Percent of Effort

Comments

Mission Statement

Number of Employees by type (Auth/OH) Budget (Sources/Uses of Funds)

Organization Chart

Contributions to Degree Programs/Learning Experiences

Contributions to Preparation for regional/global professions

Contributions to a Spirited Campus Environment immersed in Bayou Region culture

Contributions to University Key Performance Indicators (KPIs) SEE FOLLOWING PAGES Organizational Objectives (and KPIs)

Organizational Mission Presentation

Vision: To be the intellectual, economic & cultural

Heart of the Bayou Region

Mission: Nicholls delivers accredited degree programs and comprehensive learning experiences to prepare students

for regional and global professions within a spirited campus environment immersed in Bayou Region culture.

Nicholls Online Mission Statement

Through the use of current technology, Nicholls Online

provides accessible, affordable, high-quality learning

opportunities and degree programs enabling students to

achieve their personal and professional goals. Our

academic quality, service, and convenience cultivates a

supportive and close-knit learning community for both

traditional and non-traditional students seeking a new

degree as well as lifelong learning opportunities.

Organizational Chart

Distance Education Budget

$[VALUE]

$[VALUE]

$[VALUE]

2014-15 Total Budget $994,250

Salaries/related benefits cover: Erica Callais – 100%

Nicole Cotten – 100% Andy Simoncelli – 50%

Contributions to accredited Degree

Programs/ Learning Experiences

40%

Through the use of current technology, facilitate a non-traditional

means* to complete the following degree programs, while maintaining

academic rigor:

o

Associates of Safety Technology-Petroleum Services

o

Bachelor of Arts in History

o

Bachelor of Arts in English

o

Bachelor of Arts in Sociology

o

Bachelor of Interdisciplinary Studies

o

Bachelor of Science in General Family and Consumer Sciences

o

Bachelor of Science in Business Administration

o

BSN in Nursing

o

Post Baccalaureate Certification in Applied Business Administration

Contributions to Preparation for

regional/global professions

30%

Provide access to online degrees/certificate in

needed areas:

o

AS in Safety Technology

o

BS in Interdisciplinary Studies

o

BS in Business Administration

o

BSN in Nursing

Contributions to a Spirited Campus Environment

immersed in Bayou Region culture

30%

Provide a friendly, efficient epicenter of services

responding to or connecting student and faculty

requests for advising, course enrollment, university

services, and technical assistance.

KPI

Nichols Thresholds

How Nicholls Online contributes to KPI

G A R

S-3.1: Student

Satisfaction Survey

83% rate NO courses as Good or Excellent

82.6% rate Administration as Good or

Excellent

91% would recommend NO to a friend

S-3.2: Retention rate

75%

70-75%

<

70%

92.21% for Nicholls Online courses

P-1.1: Enrollment

> 5%

0-5%

< 0

Spring 2013 – 93 Fall 2013 – 184

Spring 2014 – 260 Fall 2014 – 346

Spring 2015 – 312

P-1.2: On-line FTE

(New Students)

> 200

100 -

200

< 100

2013 – 2

2014 – 3

Spring 2015 – 2

P-2.1: Number of Out

of State Students

> 500

400 -

500

< 400

Spring 2014 -- 15

Spring 2015 -- 31

P-5.1: Foster Cost

Effective Programs

(ROI)

> 20

5-20%

< 150

No out-of-state tuition

No student-accessed fees

KPI Nicholls Thresholds How Nicholls Online contributes to KPI

G A R

University KPI Contributions from Nicholls Online – p.2

P-5.2: Add/resource

innovative programs

> 2

per

year

1 per

year

0 per

year

Began with 6 programs in Spring 2013.

Added AS in Safety Technology, Spring 2014

Added BS in Business Admin, Fall 2014

Added PBC in Applied Business Admin,

Spring 2015

P-7.1: Percent-age of

SACSCOC Standards

documented in

compliance

100%

---

<

100%

Degrees/certificates must have be in

compliance before they are offered through

Nicholls Online

P-7.2: Percent-age of

Programs Eligible for

Accreditation that are

accredited

>

90%

80%

<

80%

Nicholls Online degrees are identical to

traditional degrees

P-8.1: Employee

satisfaction rate

≥

80%

70%-80%

<

70%

Foster a cohesive team based work

environment with “customer friendly”

helping attitude to assist both students and

faculty

KPI Thresholds Why this indicates attainment of the objective

G A R

OBJECTIVE 1: Respond promptly to requests for help/registration/advising in a timely manner

response rate by email replies < 24 hours on work day 24-36 hours on work day > 36 hours on work day Measures promptness

OBJECTIVE 2: Process R2s for faculty pay and completer pay in a timely manner

processing time after 7th _{class day}

< 24 hours on work day 24-36 hours on work day > 36 hours on work day Measures promptness

OBJECTIVE 3: Provide welcoming environment for campus community and potential students

response rate by email/phone call replies < 24 hours on work day 24-36 hours on work day > 36 hours on work day Measures promptness

KPI Nichols Thresholds Why this indicates attainment of the objective

G A R

S-2.1: % of

Business/Industry

affirming Quality of grads

100% 70-100% _{< 70%}

Demonstrates degree to which regional workforce needs are being met

S-2.2: % of grads in region’s top 100

“leadership” positions

> 50% 25-50% < 25%

Reflection of the institution’s ability to produce leaders for the region

S-2.3: % of grads

employed (in discipline/ in region) within one year of graduation(or grad school)

> 75% 50-75% < 50%

Demonstrates degree to which the institution is filling the workforce; Indicates successful

acquisition of relevant skill-set to remain employed; indicates quality of education

University KPI’s not considered for Nicholls Online

P-2.2: Number of

International Students > 250

150 -

250 < 150

Demonstrates ability to attract students outside the country based on image

P-3.3: Current/active

agreements with partners > 25 10-25 < 10

Demonstrates working engagement with external entities

P-6.2: Significant Learning Opportunities (per

FTE/Year)

> 1 0-1 < 0

Demonstrates student are afforded recognized opportunities

P-6.3: Students engaged in Undergraduate

Research/Service Learning

> 50% 20-50% < 20%

Indicator of stronger faculty relationships, student satisfaction with college, and increased likelihood to graduate

KPI Nicholls Thresholds Why this indicates attainment of the objective

G A R

P-7.3.1: Completed

Quality Annual Plans and PLO Reports

100% 90-

100% <90%

Every department (academic and non-academic) should have planning documents completed annually.

P-7.3.2: Exceptional Score on Rubric Scores from APA/AP/PLO Reports

> 50% 40-50% < 40%

Exceptional Score (2) average on rubric scores for APA/AP/PLO reports

P-8.2: Employee turnover

rate ≤ 3% 3%-6% ≥ 6%

Indicates how well we are retaining faculty. Shows positive flow of employees

P-8.4: Equitable Faculty

Salaries (% of SREB avg.) ≥ 90%

70%-89% < 70%

Competitive salaries are necessary to recruit as well as retain quality faculty

C-1.1: Faculty presentations/papers on the scholarship of teaching/learning > 3 per year 1 – 3 per year < 1 per year

Demonstrates commitment to discovery of innovative teaching

University KPI’s not considered for Nicholls Online

C1-.2: Creation/piloting of innovative teaching methods > 3 per year 1 – 3 per year < 1 per year

Demonstrates commitment to leadership in innovative teaching

KPI Thresholds Why this indicates attainment of the objective

G A R

C-2: Continuously improve core work processes (List Targets) C-3.1: Deferred

Maintenance ($ millions)

< $10

$10-20 > $20

Ensures that sufficient funds have been provided to keep the physical plant running efficiently and effectively C-3.2: Optimal use of classroom space (space factor) < 1.0 1.0 - 2.0 > 2.0

Ensures compliance with the Board of Regents Space Utilization Plan and the Nicholls Space Utilization Board

C-3.2.A: Optimal use of lab, office & other space (space factor)

< 2.5

2.5-4.0 > 4.0

Ensures compliance with the Board of Regents Space Utilization Plan and the Nicholls Space Utilization Board

C-4.1: Employee

satisfaction rate ≥ 80% 75-80% < 75%

Indicates how likely employees are to be engaged, loyal, and predicts retention.

C-4.2: Employee turnover

rate ≤ 3% 4%-5% ≥ 5%

Indicates how well we are retaining staff. Measure of satisfaction. C-4.4: % employees satisfied w/learning/growth opportunities ≥ 75% 60-75% < 60%

Indicator of ability to develop staff appropriately; also a predictor of retention.