Social Care Training Programme

Workforce Development

Children’s Services

Social Care

Training Programme

2015-2016

Contents

Page

Index of Courses 4

Introduction 5

The Workforce Development Team 6

Course Administration 7

Non Attendance & Cancellation Policy 9

Changes for Social Work, Learning, Training & Development 10 Course Information & Dates

- Short Courses 11

- Accredited Courses 41

Index of Courses

1. Short Courses Page

Asylum and Refugee Awareness 12

Autism Spectrum Disorders (ASD) Awareness 13

Autism Spectrum Disorders (ASD) Intermediate Level 14

Basic Child Protection 15

Care Planning and Risk Assessments 16

Child Development Trauma 17

Child Exploitation & Online Protection (CEOP) Think-You-Know 18

Comments and Complaints Training 19

Communicating with Older Children and Young People 20

Cultural Competence in Assessment for Children’s Social Care 21

Dealing with Sexuality 22

Family Contact 23

HIV and AIDS Awareness 24

Learning Disability Awareness 25

Lesbian, Gay, Bi-Sexual and Transgender Awareness (LGBT) 26

Life Story Work 27

Making the Most of Supervision: The Supervisee Role 28

Medication Refresher 29

Mental Capacity Act 30

Mental Health Awareness 31

Private Fostering 32

Reflective Supervision for Managers 33

Responding to Loss and Grief 34

Siblings – Together or Apart? 35

Theory Refresher for Social Workers 36

Understanding the Education System for the Benefit of 37

Looked After Children and Young People

Using Core Counselling Skills with Service Users - An introduction 38

Using Core Counselling Skills with Service Users 39

2. Accredited Courses

Children’s Workforce Development Council Induction Programme 43

Emergency First Aid 44

Food Hygiene Level 2 45

Introduction and Welcome

Welcome to this year’s programme of continuous professional development opportunities for the children’s social care workforce.

Stockton Borough Council is currently facing unprecedented financial challenges similar to many other publicly funded organisations. However, in developing this programme, the authority has continued to recognise the importance of investing in the training and development of its employees. This enables the ongoing development of skills and knowledge of workers to facilitate the provision of high quality and effective services to children, young people and their families. There continues to be significant development within children’s social care, particularly in the field of social work. The Assessed and Supported Year in Employment for newly qualified social workers has been introduced and is being fully supported by both workforce development and operational staff. Work continues to embed the Professional Capabilities Framework (PCF), and the new Knowledge and Skills Statement for Child and Family Social Work, into the training and development activities provided. Throughout the year training opportunities will be developed to meet emerging needs, ensuring that these are responsive to the needs of all levels of workers. This programme sits alongside the authority’s multi-agency safeguarding programme and together they demonstrate Stockton Borough Council’s commitment to providing high quality training

opportunities.

Jane Humphreys Corporate Director

The Workforce Development Team

Janet has worked in social care for over 30 years in residential care, day services, social work and latterly training and development. She is a registered social worker, qualified teacher, assessor and internal quality assurer and has qualifications in management.

Tel: (01642) 527348

Email: [email protected] Debbie Peel

Debbie previously worked for the NSPCC, where she worked with families affected by sexual abuse, prior to this she worked as a Probation Officer.

Tel: (01642) 524726

Email: [email protected] Helen Woolley

Helen previously worked for several local authorities as a child protection social worker and team manager and more recently as a part-time senior lecturer at the University of Teesside and child protection trainer internationally.

Tel: (01642) 524727

Email: [email protected] Pauline Hudson

Pauline has worked in Stockton-on-Tees for a number of years within residential care, working with children of all ages. Pauline currently mentors staff through diploma qualifications and is a qualified advanced Team Teach Instructor.

Tel: (01642) 526977

Email: [email protected] Liz Colman

Liz previously worked as a probation officer and manager and more recently as a national and international trainer. She has also worked as a lecturer at the University of Teesside.

Tel: 01642 528212

Email: [email protected] Workforce Development Administration Tel: (01642) 528362, 527698

Administration Processes

The application form should be used to apply for all courses and a copy can be found on page 55 of this brochure. Alternatively an electronic version of the application form can be downloaded from www.stockton.gov.uk/cpd

One application form per person per course is required. Please ensure that all sections of the application form are completed. Incomplete application forms will be returned.

Completed application forms should be returned via: Email:

[email protected] Post:

Workforce Development The Education Centre Junction Road Norton Stockton-on-Tees TS20 1PR Fax: (01642) 528676

What will you receive?

All correspondence in relation to training requests will be sent to you by email. You will receive an email confirming your place on the requested training and a reminder two weeks prior to the date of the training, which will include venue, dates and times.

Please ensure that you note the content of these emails as they will provide all the information you require for the training requested.

If you have submitted an application form and have not received an email confirming your place within one week, please contact the Administration Team on (01642) 528362/527698. Please do not attend a course unless you have received confirmation of your place as it may not be possible to accommodate you.

What is expected from the learner?

For accredited courses, all applicants are required to sign an ‘undertaking’. The purpose of this is to confirm learner’s commitment to the required study in order to achieve the qualification. It also forms a formal agreement to refund the cost of the training if unsatisfactory progress is made or if the learner chooses to discontinue the course.

Course Fees

All courses contained within this brochure are free to Stockton Borough Council staff and contracted providers.

Non Attendance and Cancellation Policy

Late cancellations and non attendance will result in a fee being charged, if the required five working days notice before the course date is not provided to the Workforce Development Team. Please refer to the cancellation and non attendance policy on page 11 of this brochure for full details.

All courses provided by the Workforce Development Team are partly subsidised and these charges are reinvested into additional learning provision.

Non Attendance and Cancellation Policy

Please note that all courses provided by the Workforce Development Team are partly subsidised and these charges are reinvested into additional learning provision.

Charges for non attendance and late cancellations are detailed below. Cancellation more than 5 working days before the course date:

• All cancellations must be made in writing (preferably via email to

[email protected]) by the delegate or their line manager. • No telephone cancellations will be accepted

Cancellation 5 working days or less before the course date:

• Written notification must be received by the Workforce Development Team from the delegate or their line manager

• Where written notification is not received 5 working days before the course start date or where there is insufficient reason for non-attendance, a charge of £50 will be made

• If you are unable to attend the course on the day, due to unforeseen circumstances (such as illness) then written notification from your line manager must be sent to the Workforce Development Team [email protected] and consideration will be given to a waiver of the charges if this is deemed appropriate. Please note this is at the discretion of the Workforce Development Team

Charges will be made where there is a non attendance due to: • Other work pressures

• Annual leave bookings • Course booked in error

• Applicant forgot or went to wrong location Charges are unlikely to be made where: • There is a personal or family emergency • Compassionate leave has been given

• Staff have called in sick using absence reporting policies and procedures • Having justified work pressures e.g. court attendance/inspections

Substitute delegates are acceptable providing you notify the Workforce Development Team in advance.

Any delegate who wishes to transfer to a later course date but who sends written notification of 5 working days or less before the course start date will be charged £50 cancellation fee for the cancelled course.

It is the responsibility of all staff to ensure they have signed the attendee list at the beginning of each training course day. Any staff who have not signed in will be considered a non-attendee and will be charged accordingly.

Contact:

Workforce Development Team, [email protected] Tel: (01642) 527698/528362

Changes for Social Work: Learning, Training and

Development

The Professional Capabilities Framework (PCF) has been introduced and is managed by the College of Social Work. The PCF contains 9 domains to map our development against as workers. These are:

• Professionalism • Values and Ethics • Diversity

• Rights, Justice and Poverty • Knowledge

• Critical Reflection and Analysis • Intervention and Skills

• Contexts and Organisations • Professional Leadership

A copy of the PCF can be accessed at: www.collegeofsocialwork.org/pcf.aspx

Different level descriptors are available whether you are a student, ASYE, social worker, experienced social worker or manager.

We are all now registered with the Health Care Professions Council and have the following CPD requirements:

• Maintain a continuous, up-to-date and accurate record of their CPD activities

• Demonstrate that their CPD activities are a mixture of learning activities relevant to current or future practice

• Seek to ensure that their CPD has contributed to the quality of their practice and service delivery • Seek to ensure that their CPD benefits the service user, and

• Upon request, present a written profile (which must be their own work and supported by evidence) explaining how they have met the standards for CPD

Whenever a profession renews its registration, they randomly audit (check) the CPD of 2.5 % of professionals. Those registrants who are chosen for audit must submit a CPD profile to show how their CPD meets the standards.

The HCPC site suggests profile templates, which include personal statements as well as recording of the activity undertaken. More detailed information on this can be obtained from the HCPC www.hcp-uk.org/aboutregistration/aspirantgroups/socialworkers

Whenever a professional renews their registration, they could be randomly selected for a CPD audit. We have had several staff who were lucky enough to be selected to show how their CPD has met the standards.

Short

Asylum and Refugee Awareness

07 May 2015 9:00am - 12:00noon The Education Centre 03 November 2015 1:00 – 4:00pm To be confirmed

Who Should Attend Social Workers, Nurse Care Managers, Assistant Care Co-ordinators and Review Officers

Training Provider Stockton Borough Council Course Aim(s)

To raise awareness of the difference between asylum seekers and refugees and how to provide and support for individuals

Learning Objectives

• Differentiate between asylum seekers and refugees

• Identify support systems available to asylum seekers and refugees • Describe Home Office policy with regard to asylum seeking

• Identify when it is appropriate to use an interpreter

Autism Spectrum Disorders (ASD) Awareness

02 July 2015 1:00 - 4:00pm To be confirmed 11 December 2015 9:00am - 12:00noon To be confirmed

Who Should Attend Everyone within the adults and children’s social care workforce and other workers who need an awareness of ASD e.g. library and leisure centre staff

Training Provider Educational Psychology Service Course Aim(s)

This ½ day awareness-raising session is suitable for those who wish to gain a basic understanding; want to re-visit prior learning; or, who want to underpin their current ASD related practice with a formal session

Learning Objectives

• Describe ASD and its history

• Explain the concept of ASD as a spectrum

Autism Spectrum Disorders (ASD) -

(Intermediate Level)

Date(s), Time(s), Venue(s)

13 October 2015 9.30am - 4.30pm To be confirmed 04 February 2016 9.30am - 4.30pm To be confirmed

Who Should Attend Workers from the adult social care workforce who come into regular contact with people with ASD

You need to have attended the Autism Spectrum Disorders Awareness course before attending this intermediate course dependent on previous experience and knowledge (please see previous page) Training Provider Educational Psychology Service

Course Aim(s)

This full day session builds on the basic ½ day awareness-raising session to cover a range of material in more detail, including the transition to adulthood and adult services

Learning Objectives

• Describe the main characteristics of ASD

• Identify different theories and concepts about ASD • Explain referral pathways and diagnostic processes • Describe the role of relevant professionals

• Identify the implications of ASD for adults and young people and those around them • Explore post 16 planning

Basic Child Protection

12 May 2015 9:30 - 11:30am The Education Centre 10 September 2015 1:30 - 3:30pm To be confirmed 20 January 2016 3:30 - 5:30pm To be confirmed

Who Should Attend This course is relevant for all members of staff at every level who come into contact with children and young people

Training Provider Workforce Development Team Course Information

This course provides information about what should be done if the participant is ever worried about a child and feels that the child or the family could do with some support or services. Participants will be provided with information about how to tell that a child has been abused and also the risks from families, strangers and trusted adults. The course will consider both real and digital world risks to children. The participant will be provided with the information necessary for to undertake responsibilities under the Children Act 2004. This course is offered in line with the requirements of Working Together, 2010

Course Aim(s)

To inform you about the various types of abuse and neglect experienced by children and young people and to explain what you must do if you suspect that a child is being abused

Learning Objectives

• Highlight practitioner’s roles and responsibilities in relation to child protection, with reference to current legislation and Working Together 2013

• Explain Stockton’s continuum of needs and services and consider where certain issues sit within the continuum

• Identify the various forms of abuse and neglect, with particular reference to Working together 2013

• List potential indicators that abuse may be happening • Consider when we, as practitioners, can be vulnerable

• Recognise the importance of keeping agency records and effective multi-agency working and information sharing

NB. Also available via e-learning at this level: Awareness of Abuse and Neglect (foundation module) or at a more advanced level: Awareness of Child Abuse and Neglect Core Module. When considering a renewal (every 3 years) of your Child Protection Training you should discuss with your organisation either attending a further face to face session or an e-learning course

Care Planning and Risk Assessments

Date(s) 19 October 2015

Times(s) 1:30 – 4:30pm

Venue To be confirmed

Who Should Attend Residential Care Workers Training Provider Workforce Development Team Course Aim(s)

To identify the importance of individualised care plans for children and young people Learning Objectives

• Identify how assessment and care planning link together

• List ways of developing care plans which meet individual children and young people needs and address known risks

• Explain the role that assessment and care planning play in safeguarding children and young people

• Define why care planning and assessment should be a multi-agency process • Monitor and change a care plan as assessment of need changes

• Recognise that care planning and assessment should take account of children and young people’s wishes and feelings

Child Development Trauma

Date(s) 21 September 2015

Times(s) 1:30 – 4:30pm

Venue To be confirmed

Who Should Attend Intermediate Level

Training Provider Workforce Development Team Course Aim(s)

Improve practice in effective identification, assessment, and intervention with issues of attachment and developmental trauma within children and young people living at home or within LA care Learning Objectives

• Identify the potential risk and resilience factors related to attachment and child development issues

• Practice tools to observe, hypothesise and analyse the impact of relationship history on the individual child or young person

• Demonstrate a range of interventions and explore how they can be monitored and recorded for ease of understanding by colleagues, families and children

Child Exploitation & Online Protection (CEOP)

Think-You-Know

Date(s) 18 June 2015

Times(s) 9:30am – 4:30pm

Venue To be confirmed

Who Should Attend Social Workers, Managers, ASYE’s, Foster Carers, Family Support Workers, Residential Care Staff, Independent Reviewing Officers, CAF Officers

Training Provider Paul Clark and Louise Carling Course Aim(s)

• To Provide an overview of CEOP’s Thinkuknow resources relevant to the audience • How to report to CEOP

• Child Protection guidance online

• How to access CEOP’s Thinkuknow materials

• The nature of online offending against children, including transnational child sex offending • How offenders use the online environment, including grooming techniques

• How young people use the internet and mobile technology

• Risk taking behaviour of young people online, including digital footprints and sexting • Organisational responses and policy in this area

Learning Objectives

• Attendees will receive a CEOP Thinkuknow certificate

• Attendees will be able to access online resources and have knowledge of how to implement learning materials appropriately

• Attendees will understand the role of CEOP and how to report concerns

• Attendees will have a greater awareness in regarding to online exploitation enabling them to identify such behaviour and respond appropriately

• Attendees will be provided with knowledge and information on best practice working with young people to identify appropriate use of social media and the impact of inappropriate use

• Attendees will form a vital network within the local authority tasked to promote and educate others in regards to Child exploitation and online protection

Comments and Complaints Training

15 May 2015 9:00am - 12:00 noon The Education Centre 06 November 2015 9:00am - 12:00 noon To be confirmed

Who Should Attend All staff within social care, apart from those responsible for investigating complaints at stage two of the statutory complaints procedures

Training Provider Children & Young People’s Strategy Course Aim(s)

To familiarise managers and non managerial staff with the comments, commendations, and complaints procedure and have a fuller understanding of their role

Learning Objectives

• Describe the statutory complaints procedure in social care • Illustrate Stockton Borough Council’s Policy for all comments • Describe how the procedure operates

• Explain the role of a manager in the procedure • Carry out appropriate action under the procedure • Follow up complaints appropriately

NB: For staff responsible for investigating stage 2 of the complaints procedure please refer to the course entitled ‘Effective Complaints Handling in Social Care (Children): Investigating & Resolving Complaints’

Communicating with Older Children and Young

People

Date(s), Time(s), Venue(s)

24 June 2015 9:00am - 12:00noon To be confirmed 2 December 2015 9:00am - 12:00noon To be confirmed Who Should Attend Intermediate Level

Residential Care Workers and Residential Unit Managers, Foster Carers, Social Workers from LAC and Leaving Care Teams, YOS, IRO Training Provider Workforce Development Team

Synopsis

This course explores how practitioners can be more effective in communicating with older young people who will be experiencing the effects of loss, abuse and possibly of developmental trauma. It will focus on how to begin to build appropriate relationships through a range of communication techniques that can be effective in building resilience, enhancing development and beginning to provide a healing environment for the young person. It will provide opportunities to practice the use of tools. It will consider the challenges in building effective relationships with this group of young people

Course Aim(s)

Improve practice in effective communication and intervention with young people affected by their experiences in living through abusive situations and coming into the looked after system

Learning Objectives

• Identify the potential challenges related to normal communication strategies and those that might be effective with looked after young people

• Analyse the impact of relationship history on the individual young person within the looked after child situation and the consequences for building their communication skills and abilities

• Reflect on how to best match intervention opportunities to real situations within practice • Demonstrate a range of techniques and explore how they can be monitored and recorded for

Cultural Competence in Assessment for Children’s

Social Care

Date(s), Times(s), Venue(s)

24 June 2015 9:30am – 4:30pm To be confirmed 7 December 2015 9:30am – 4:30pm To be confirmed

Who Should Attend Social Work Managers, Social Workers, Family Support Workers Training Provider Workforce Development Team

Course Aim(s)

Improve confidence in how to give effective consideration to a child or young person’s ethnicity, culture and religion, in order to inform planning and interventions and that children’s views inform assessments and planning

Learning Objectives

• Recognise impact of culture and ethnicity on our experiences

• Explore religious and belief practices and implications for visits and family assessments • Identify diversity or cultural groups and community based services

• Demonstrate a range of communication strategies and explore how they can be monitored and recorded for ease of understanding by colleagues, families and children

• Practice tools to observe, hypothesise and analyse the impact of culture on relationship history, parenting, discipline and protection in family life

• Evaluate a range of theories and approaches to working with difference in assessment; exploring discrimination, cultural relativism, participation and empowerment

Dealing with Sexuality

13 May 2015 9:00am - 12:00noon The Education Centre 03 December 2015 9:00am - 12:00noon To be confirmed

Who Should Attend Residential Care Workers, Field Workers, and anyone who works with children and young people where this may be an issue

Training Provider Tees Positive Action Limited Course Aim(s)

To improve understanding of sexual development in children and young people Learning Objectives

• Have an appreciation of human sexuality • Identify the various sexual orientations • Discuss the issues regarding sexuality • How sexuality is expressed

• How sexuality relates to young people’s development • How to talk to sexually active teenagers

Family Contact

Date(s) 14 September 2015

Times(s) 9:30am – 4:30pm

Venue To be confirmed

Who Should Attend Contact Workers, Family Support Workers, Foster Carers, Adopters, Private Foster Carers, Social Workers, Personal Assistants, Special Guardians, Independent Reviewing Officers, Residential Care Officers Training Provider Lets Take Action Group (young people in care) &

WorkforceDevelopment Team Synopsis

Building on the messages from Children and Young People Act 2008, Care Planning Regulations, Serious Case Reviews and Research, this course explores how practitioners can be more effective in assessing and planning for contact arrangements with children and young people cared for away from their birth parents. It will provide opportunities for you to understand the specific roles and purposes of your intervention and how to ensure that the child is centrally focused upon within the process. It will consider the range of issues throughout the contact process and the tools available to support their identification, analysis and resolution

Course Aim(s)

Improve your understanding and planning for meaningful, fun contact that meets the needs of children and young people and protects them from emotional distress, anxiety and the impact of loss

Learning Objectives

• Understand how children and young people feel about contact arrangements

• Consider the relevant legal framework, theoretical basis and research evidence underpinning the approach to contact arrangements for children living away from their birth parents in the UK • Explore the impact of venue and type of contact (direct and indirect) on children’s well being • Recognise how to facilitate effective and valuable contact for children and young people and the

importance of review, challenge and clarity if contact needs to be amended

HIV and AIDS Awareness

01 July 2015 9:00am - 12:00noon To be confirmed

Who Should Attend All levels of staff that need to gain information on this topic Training Provider Teesside Positive Action Limited

Course Aim(s)

This course is designed to increase the level of understanding for those staff who may be directly, or indirectly, involved with individuals who have HIV/AIDS

Learning Objectives

• Differentiate between HIV and Aids

• Examine their own and others’ attitudes towards HIV and Aids • Explain issues around testing for HIV

Learning Disability Awareness

To be confirmed

Who Should Attend Any members of staff whose work brings them into contact with people with learning disabilities and who want to raise their awareness - reception staff, administration staff, support workers, library staff, housing department staff, care assistants, etc

Training Provider Tees Esk and Wear Valley NHS Trust Course Aim(s)

This course is designed to raise awareness of issues relating to learning disability Learning Objectives

• Describe the different types of learning disability

• Identify the communication issues that can be related to learning disability

• Describe the issues that may be related to learning disability such as epilepsy, behaviour that challenges services and underdeveloped social skills

• Differentiate between appropriate and inappropriate terminology

Lesbian, Gay, Bi-Sexual and Transgender (LGBT)

Awareness

Date(s) 05 November 2015

Time(s) 9:00am - 12:00noon

Venue(s) To be confirmed

Who Should Attend All levels of staff that need to gain information on this topic Training Provider Teesside Positive Action Limited

Course Aim(s)

To provide participants with an awareness of lesbian, gay, bi-sexual and transgender issues Learning Objectives

• Explain sexual and gender orientation

• Identify the myths surrounding sexual and gender orientation • Discuss the issues regarding sexual and gender orientation

Life Story Work

Date(s) 12 June 2015

Times(s) 9:30am - 4:30pm

Venue To be confirmed

Who Should Attend Social Workers, Foster Carers, Residential Care Workers, Family Support Workers and those responsible for undertaking life story work

Training Provider Workforce Development Team Synopsis

Building on the messages from research this course explores how practitioners can be more effective in completing the life story work process with a child or young person, paying particular attention to how this should be recorded, with and for the child. It will provide opportunities to plan and design all the elements of the life story process: direct work with child, report writing, exploring role of family and connections, and making meaning from losses and change. The range of possible referral interventions available in Stockton for children and young people struggling with aspects of living through these monumental changes will also be explored

Course Aim(s)

Improve practice in helping children make sense of their life journey through play and direct

communication techniques. This will include the ability to help them develop emotional literacy and increase our skills to attune to fears, confusions and pace of each individual child or young person and their need to know their story and develop a positive internal working model for life

Learning Objectives

• Recognise the importance of information gathering to support life story work as a continued process throughout life

• Specify the purpose of life story work for children separated from their birth family and your role within that process

• Reflect on how to best match intervention opportunities to real situations within practice and have the opportunity to rehearse some of the techniques

• Demonstrate a range of interventions and explore how they can be monitored and recorded for ease of understanding by colleagues, families and children

Making the Most of Supervision: The Supervisee

Role

Date(s), Time(s), Venue(s)

21 May 2015 9:00am - 12:00noon The Education Centre 17 November 2015 1:30pm - 4:30pm To be confirmed

Who Should Attend Social Workers, Family Support Workers, Team Managers and anyone who receives supervision

Training Provider Workforce Development Team Synopsis

Building on the messages from research this course explores how supervisees can be more effective in meeting their own needs within the supervision process. It will explore assertiveness, purpose of supervision, common obstacles and challenges and a range of techniques to address them. Opportunities will be provided to practice the use of tools to address issues in supervision. All participants will be given a safe opportunity to reflect on what they do now and consider any changes that they might wish to make in their own practice

Course Aim(s)

Improve your use of supervision as a vital relationship in your development as a worker recognising how you can develop effective supervisory relationships with your supervisor and colleagues

Learning Objectives

• Define the purpose of supervision within children’s services • Recognise the barriers to effective supervisory relationship • Articulate your own developmental needs without defensiveness • Practice resolving work challenges through effective communication

Medication Refresher

15 July 2015 9:00am - 12:00noon To be confirmed 09 December 2015 9:00am - 12:00noon To be confirmed 30 March 2016 9:00am - 12:00noon To be confirmed

Who Should Attend Social care staff already administering medication, who have achieved the Level 3 qualification (HSC375 or HSC3047/331/616) and who need to update knowledge. This does not replace annual observations carried out in the workplace

Training Provider Workforce Development Team Course Aim(s)

To refresh, enhance and provide ongoing knowledge in the safe handling of medication Learning Objectives

• Describe the legislative framework for the use of medication in social care settings • Examine common types of medication and their use

• Clarify roles and responsibilities in the use of medication in social care settings • Explain how to receive, store and dispose of medication supplies safely

• Identify how to promote the rights of the individual when managing their medication • Explain how to record and report on the use of medication

Mental Capacity Act

23 April 2015 9:00am - 12:30pm The Education Centre 21 July 2015 1:00 - 4:30pm To be confirmed 25 September 2015 9:00am - 12:30pm To be confirmed 02 November 2015 1:00 - 4:30pm To be confirmed 03 February 2016 9:00am - 12:30pm To be confirmed

Who Should Attend Workers from any setting who require an in-depth understanding of the Act, including social care and health managers, social workers, registered managers and their deputies, district nurses, community nurses, practice nurses, police officers

Training Provider Pattinson and Milburn Associates Course Aim(s)

To provide an overview of the Mental Capacity Act 2005 Learning Objectives

• Explain what is meant by mental capacity

• Explore the roles and responsibilities of practitioners in relation to the Act • Define the five key principles of the Act

Mental Health Awareness

15 May 2015 1:00 - 4:00pm The Education Centre 22 July 2015 9:00am - 12:00noon To be confirmed 12 January 2016 9:00am - 12:00noon To be confirmed

Who Should Attend Any members of staff who come into contact with people with mental health problems in the course of their work and who wish to raise their awareness of the issues involved – reception staff, administration staff, support workers, library staff, housing department staff, care assistants etc

Training Provider Tees Esk and Wear Valley NHS Trust Course Aim(s)

This course is designed to raise awareness of mental health issues Learning Objectives

• Define mental health

• Identify the classifications of mental illness • Describe some of the symptoms of mental illness

Private Fostering

04 August 2015 9:00am - 12:00noon To be confirmed 19 January 2016 1:30 – 4:30pm To be confirmed

Who Should Attend Social Work Managers, Social Workers, Family Workers, Personal Assistants

Training Provider Workforce Development Team Course Aim(s)

To increase awareness and understanding of Private Fostering Learning Objectives

• Understand what constitutes a Private Fostering arrangement • Explore our responsibilities as a statutory body

• Understand the documentation and process in Stockton

• Be aware of the roles of the mentors and Private Fostering Officer • Consider the wider implications for children and families

Reflective Supervision for Managers

Date(s) To be confirmed

Times(s) 9:30am – 4:30pm

Venue The Education Centre

Who Should Attend Social Work Managers, Senior Social Workers, Practice Educators Training Provider Workforce Development Team

Course Aim(s)

Practice and revitalise opportunities to embed reflective supervision within the casework, team, worker development and service practices

Learning Objectives

• Identify where good reflective practice happens within the various levels of the system of supervision: case, worker, team and service

• Practice the skills of reflection, by using a reflective model to address a particular challenge at each level of the system

• Explore the challenges to developing independent workers within a reflective system and the dangers of continuing dependency of thought and action

• Develop guidelines to measure and acknowledge effective reflective processes and link them directly to the requirements of the PCF for social workers and appraisal/progression for all staff

Responding to Loss and Grief

14 July 2015 9:00am - 12:00noon To be confirmed 14 January 2016 1:30 - 4:30pm To be confirmed

Who Should Attend Residential Care Workers and Residential Unit Managers, Foster Carers, Adoptive Carers, Private Foster Carers, Special Guardians and Social Workers

Training Provider Workforce Development Team Synopsis

This course provides you with information about how children and young people experience loss and the impact this can have on their well-being and development. The types of losses that young people experience will be explored, e.g. family, friendships, geography, possessions, security and identity. You will be provided with information about how you might be able to recognise in the behaviour or presentation of the young person needs for support with loss in their lives. The course will allow you to identify your responsibilities to respond to these needs and provide care that will help to heal and support the young person through their experiences. You will be supported to explore some of the values, myths and attitudes within yourself and your organisation in respect of loss

NOTE: this course will not be suitable for someone returning to work after bereavement leave or a significant loss

Course Aim(s)

You will know how to recognise and what to do if you are caring for a young person with experience of loss

Learning Objectives

• Define loss for looked after children; recognise signs that a young person might have difficulties in this area

• Explain why some young people manage more effectively within the looked after system to deal with their experiences of change and loss

• Differentiate between particular helping approaches when supporting young people with a history of loss

• Identify potential challenges both organisationally and personally in responding to the needs of children and young people experiencing loss

Siblings – Together or Apart?

Date(s) 23 November 2015

Times(s) 9:30am – 4:30pm

Venue To be confirmed

Who Should Attend Intermediate Level Social Workers, and those responsible for finding placements for children and young people and those involved in the assessment of sibling relationships

Training Provider BAAF Synopsis

This course explores how practitioners can be more effective in assessing the sibling relationship and deciding on the best long term plan for the children and young people. By exploring the impact of abuse and developmental trauma on children and young people we will gain confidence in effectively placing children in effective permanent placements. We will consider how to match the child/children with the placements ability to meet their need to develop a sense of identity, build resilience, enhance development and heal the damage in the child. It will provide opportunities to plan and design assessment and intervention strategies and practice the use of tools to address this key decision for each child

Course Aim(s)

Improve practice in effective exploration, assessment, and decision making on issues regarding placing siblings together or apart from those they regard as family

Learning Objectives

• Relate the recent research and policy debate and how it impacts on our planning for siblings and be able to describe the impact of the changing nature of abuse and family life on the looked after child population

• Reflect on our own experiences and values and how this impacts upon our practice

• Demonstrate a range of interventions, including the BAAF siblings assessment and Family Futures attachment rating tool and explore how they can be monitored and recorded for ease of understanding by colleagues, families and children

• Recognise the messages from children and young people within the looked after system • Explain best practice planning for siblings within the same placement and consider contact

Theory Refresher for Social Workers

Date(s) 28 January 2016

Times(s) 9:30am – 4:30pm

Venue(s) To be confirmed

Who Should Attend Social workers wishing to refresh their knowledge of theory Training Provider Kirwin Maclean Associates Ltd

Course Aim(s)

To provide social workers with a refresher session in social work theory Learning Objectives

• Relate social work theory to practice

Understanding the Education System for the

Benefit of Looked After Children and Young People

Date(s) 13 October 2015

Times(s) 9:00am - 12:00noon

Venue To be confirmed

Who Should Attend Social care staff working with looked after children, Family Support Workers, Social Workers, Managers, IROs. and Residential Care Workers

Training Provider Linda Russell-Bond and Judith Robson Synopsis

This course provides you with information about how children and young people should be supported within the education system. It will consider what children and young people who are looked after should receive in terms of support with emotional, social and academic progress. You will be provided with information about how you might be able to achieve better and more effective communication with school settings or providers. The course will allow you to identify your responsibilities within personal education plans and make sense of the behaviour, curriculum and special education needs processes within schools

Course Aim(s)

Understand the work of the virtual school for LAC and how the elements of this system work effectively for young people, their families and carers and professionals working with them Learning Objectives

• Outline the process involved in registering a child or young person within the virtual school, understand the roles and responsibilities for host school, virtual school, corporate parents and parents

• Recognise the key roles within schools that meet the needs of children with basic and additional needs (e.g. school action - SEN process, exclusion processes)

• Describe the processes for supporting LAC children with a range of problems impacting on their educational achievement and how to advocate for a child you are corporately responsible for • Identify additional teams and agencies external to the school who support the education process • Understand the different elements of each key stage in the education system

Using Core Counselling Skills with Service users -

an Introduction

Date(s) 10 June 2015

Time(s) 9:00am - 12:00noon

Venue(s) To be confirmed

Who Should Attend This course would be particularly relevant for residential staff and those requiring an understanding of core counselling skills

Training Provider Workforce Development Team Course Content

This course aims to provide communications skills theory and, more specifically, practice for people who have had no previous communication or counselling training but who have, during the course of their everyday duties and responsibilities, a requirement to work alongside individuals or families who require advice, guidance or counselling. They may not be required to provide

counselling themselves but may be required to support people in conjunction with the general aims of their organisation or a specific worker

Course Aim(s)

To provide an introduction to the basic principles of communication and engagement. To provide an opportunity to explore the role of attitudes, values and beliefs when engaging with client groups Learning Objectives

• Identify a variety of communication skills in depth and common blocks to this process • Explore the core conditions of empathy, congruence and positive regard

• Examine good practice and explore the role of beliefs and judgements • Practice opening techniques, active listening

Using Core Counselling Skills with Service Users

Date(s) 06 October 2015

Time(s) 9:30am - 4:30pm

Venue(s) To be confirmed

Who Should Attend Social workers, family support workers Training Provider Workforce Development Team

Course Content

This one day course will explore the complex world of communication by defining both the barriers and the roles of the worker. The course will be based around the core conditions required for developing a collaborative client worker relationship as well as looking at the foundations of a problem focussed and solution focussed approach

Course Aim(s)

To explore the concepts around person centred counselling. An opportunity to explore specific skills associated with a problem focussed and solution focussed approach to engaging clients Learning Objectives

• Explore a variety of communication skills and identify common blocks to this process • Practise core conditions and explore the skills associated with building and retaining trust • Practise eliciting and reflection skills

• Further their understanding of problem focussed and solution focussed practice • Explore motivation and goal setting

NB: For staff who have no knowledge/experience of counselling skills, please refer to the course titled ‘Effective Communication with Service Users (An Introduction to)’ on previous page

Accredited

Courses

Children’s Workforce Development Council

Induction Programme

Date(s), Time(s), Venue(s)

26 - 30 October 2015 9:30am - 4:30pm To be confirmed 14 - 18 March 2016 9:30am - 4:30pm To be confirmed

Who Should Attend Newly employed workers working within the children’s social care workforce

Training Provider Workforce Development Team Course Aim(s)

To provide sufficient information to enable participants to complete the workbook as evidence of their knowledge and understanding of the seven standards of induction

Learning Objectives

• Identify the legislation that governs their practice

• Describe their role and responsibilities within the care setting • Recognise their responsibility to develop as a care worker

• Define effective communication skills, including recording and reporting • List the importance of confidentiality and how to protect it

• Explain the principles of care including anti-discriminatory practice • Recognise and understand how to respond to abuse

• Maintain health and safety in the working environment • Follow food safety guidelines

Emergency First Aid

15 April 2015 9:00am – 4:00pm The Education Centre 01 May 2015 9:00am – 4:00pm The Education Centre 15 June 2015 9:00am – 4:00pm To be confirmed 07 July 2015 9:00am – 4:00pm To be confirmed 29 July 2015 9:00am – 4:00pm To be confirmed 07 September 2015 9:00am – 4:00pm To be confirmed 01 October 2015 9:00am – 4:00pm To be confirmed 20 October 2015 9:00am – 4:00pm To be confirmed 16 November 2015 9:00am – 4:00pm To be confirmed 02 December 2015 9:00am – 4:00pm To be confirmed 26 January 2016 9:00am – 4:00pm To be confirmed 16 February 2016 9:00am – 4:00pm To be confirmed 02 March 2016 9:00am – 4:00pm To be confirmed 14 March 2016 9:00am – 4:00pm To be confirmed

Who Should Attend Anyone who needs to provide emergency aid cover to the Appointed Persons standard, where full First Aid at Work cover is not required Managers please note that any candidates put forward for this

training must be physically able to participate in the practical element of the course

This is a mandatory course for social care workers Training Provider Workforce Development Team

Course Aim(s)

This course provides emergency aid training for people working in social care settings Learning Objectives

• Explain the priorities of emergency aid

• Deliver Cardio Pulmonary Resuscitation (CPR)

• Treat shock, unconscious patients, bleeding and burns • Treat injuries to bones and joints

Food Hygiene Level 2

27 April 2015 9:30am – 4:00pm The Education Centre 11 June 2015 9:30am – 4:00pm To be confirmed 15 July 2015 9:30am – 4:00pm To be confirmed 08 September 2015 9:30am – 4:00pm To be confirmed 05 October 2015 9:30am – 4:00pm To be confirmed 04 November 2015 9:30am – 4:00pm To be confirmed 08 December 2015 9:30am – 4:00pm To be confirmed 07 January 2016 9:30am – 4:00pm To be confirmed 01 February 2016 9:30am – 4:00pm To be confirmed 04 March 2016 9:30am – 4:00pm To be confirmed

Who Should Attend Anyone who is involved in food preparation, cooking and serving food e.g. cooks, assistant cooks, kitchen assistants and care staff

This is a mandatory course for social care workers Training Provider Pamela Hardy

Course Aim(s)

This course is accredited and certificated by the Chartered Institute of Environmental Health and provides the knowledge required by all staff working with food. There will be a multiple-choice test at the end of the session, which participants are required to pass in order to gain their certificate. The certificate is valid for 3 years.

Learning Objectives

• Identify the characteristics of bacteria and how they can cause illness • Demonstrate methods of preventing food poisoning

• Explain the need for, and the benefits of, high standards of hygiene in food premises NB: The Certificate is valid for 3 years

Food Hygiene Level 2 Refresher

02 July 2015 1:00 - 4:00 pm To be confirmed 22 January 2016 9:00am - 12:00noon To be confirmed

Who Should Attend Anyone who is involved in food preparation, cooking and serving food e.g. cooks, assistant cooks, kitchen assistants, care staff. All staff enrolling on this course must hold a current Level 2 Certificate in Food Hygiene which is still valid but due for renewal and must send in a copy of this certificate when applying for the course. The certificate is valid for 3-years.

Training Provider Pamela Hardy Course Aim(s)

Food safety regulations and best practice are constantly changing and in order to guarantee safe food to consumers, food handlers must keep their knowledge up-to-date

Learning Objectives

• Explain the importance of food safety procedures and reporting and how individuals can take personal responsibility for food safety

• Describe effective personal hygiene practices, their importance in food safety and their role in reducing the risk of contamination

• Explain how working areas are kept clean and hygienic

Infection Control Level 2

17 June 2015 9:30am – 4:00pm To be confirmed 09 November 2015 9:30am – 4:00pm To be confirmed 02 February 2016 9:30am – 4:00pm To be confirmed Who Should Attend All levels of staff

This is a mandatory course for all Social Care Workers Training Provider Pamela Hardy

Course Aim(s)

To develop the underpinning knowledge of how to control the spread of infection in the workplace and home environment. This course is accredited and certificated by Highfield Awarding body for Compliance. There will be a multi-choice test at the end of the session which participants are required to pass in order to gain their certificate.

The certificate is valid for 3 years. Learning Objectives

• Identify common diseases and the chain of infection • Explain standard infection control procedures • Practice standard infection control procedures • Describe the correct management of spills • Define how to manage waste correctly

QCF Level 3 Diploma Children and Young People’s

Workforce

Date(s) 14 April 2015 - April 2016 (weekly sessions on a Thursday)

Times(s) 9:00am - 12:00noon

Venue To be confirmed

Who Should Attend Residential Care Workers, Support Workers, Foster Carers Training Provider Workforce Development Team

Synopsis

This qualification has been developed by the Sector Skills Council and CWDC to replace the NVQ Level 3 Children’s Care Learning and Development and other children’s qualifications. This course will cover the Children Social Care pathway – suitable for foster carers and practitioners in residential care. Within the course you will study communication, equality & diversity, personal development, child welfare and safeguarding, health & safety and principles of care. You will also work towards a range of other mandatory and optional units to achieve the full award

Course Aim(s)

To collect sufficient evidence to demonstrate competency and knowledge across a variety of situations relevant to the needs of the service users and the requirements of the Diploma Learning Objectives

• Describe and apply the legislation, theories, basic concepts, principles, codes of practice, policies and procedures relevant to their working practice

• Recognise their own occupational competence and reflect on what is good care practice and how they are responsible for their own development

• Appreciate the need to form effective working relationships with clients and colleagues and promote a professional attitude that recognises equality, diversity, anti-discrimination and rights • Demonstrate new skills and understanding by assembling a portfolio of sufficient valid

and authentic evidence that can be judged against the standards, using an agreed range of assessment methods and assignments

QCF Level 3 Unit 3047/331 – Support use of

Medication in Social Care Settings

Date(s), Time(s), Venue(s)

15 April - 20 May 2015 9:00am - 12:00noon The Education Centre 14 October - 18 November 2015 9:00am - 12:00noon To be confirmed 13 January - 17 February 2016 9:00am - 12:00noon To be confirmed This is a 6-week half-day course and delegates must attend all 6 training sessions

Who Should Attend Members of staff who are currently administering medication Training Provider Workforce Development Team

Course Aim(s)

To assess and collect sufficient evidence that meets the standards of performance and knowledge in supporting use of medication in social care settings

Learning Objectives

• Describe and apply the legislation, basic concepts, principles and procedures relevant to their working practice when assisting an individual with medication

• Demonstrate new, existing skills and understanding by assembling a portfolio of sufficient valid and authentic evidence that can be judged against the standards

Funded places

SBC adult care staff and registered care providers in Stockton will be funded by SBC Workforce Development

Delegates will be requested to sign a financial undertaking letter to ensure attendance and completion

Further Information

Team Teach (Basic 12 hours to be refreshed within

two years)

Date(s), Time(s), Venue(s)

29 and 30 June 2015 9:00am – 4:30pm To be confirmed 26 and 27 November 2015 9:00am – 4:30pm To be confirmed 25 and 26 February 2016 9:00am – 4:30pm To be confirmed Who Should Attend Residential Care Workers, Foster Carers Training Provider Workforce Development Team

Course Aim(s)

To provide an accredited training framework designed to reduce risk and, through working together, help safeguard people and services

Learning Objectives

• Develop shared values to promote the attitude, skill and knowledge needed to implement team teach in the workplace

• Positive handling skills in behaviour management including verbal and non verbal

• Communication, diversion and de-escalation and safe, effective, humane physical interventions • Skills in positive listening and debrief

Team Teach Basic Refresher

10 July 2015 9:15am – 4:30pm To be confirmed 24 March 2016 9:15am – 4:30pm To be confirmed Who Should Attend Residential Care Workers, Foster Carers Training Provider Workforce Development Team

Course Aim(s)

To update previous accredited training designed to reduce risk and, through working together, help safeguard people and services

Learning Objectives

• Develop shared values to promote the attitude, skill and knowledge needed to implement team teach in the workplace

• Positive handling skills in behaviour management including verbal and non verbal

• Communication, diversion and de-escalation and safe, effective, humane physical interventions • Skills in positive listening and debrief

Course Application Form 2015-16

Workforce Development Team, The Education Centre, Junction Road, Norton, Stockton-on-Tees, TS20 1PR. Tel: 01642 528362/527698, Email: [email protected] A separate application form must be completed for each course. Please note all sections must be completed, incomplete applications will be returned.

Course Details Course Title: ... Date: ... Time:... Venue: ... Contact Details Name: ... Job Title/Role: ... Your Organisation: ... Section/Team: ... Work Address: ... ... Telephone Number: ... Email: ...

Please ensure your email address is accurate as it will be used for all communication regarding the requested training

Managers Name: ... Telephone: ... Email: ... Special Requirements (communication aids, access, dietary requirements): ... ... Invoice/Recharge Details (To be completed for all courses)

Invoice Organisation: ... Invoice Address: ... Order Number/SBC Cost Centre Code if internal: ... Email Address (if different from above): ...

Data Protection Act 1998 - I hereby give my consent for information provided on this form to be held on computer and other relevant filing systems and to be shared with my employer and partner organisations in accordance with the Data Protection Act 1998. I understand that the data will be

Working Together

To support our multi-agency training we need to know which sector you come from.

Independent Schools Childminder

Maintained Schools SBC Early Years

FE Colleges Private Early Years

Academies NHS England

Faith/Community/Voluntary Sector Hartlepool & Stockton CCG

Private Sector TEWV

SBC CESC Adult Services NTHFT

SBC CESC Children & Young People Public Health SBC Education, Early Years & Complex Needs Police

SBC CESC, Integrated Youth Support Service Fire Service

CAFCASS Probation

SBC D&NS Thirteen / Housing Provider

SBC Resources Other Local Authority

Foster Carer / Carer Other (Please state)

Self Employed ________________________________

Return completed forms to:

Email: [email protected]

Post: Workforce Development Team, The Education Centre, Junction Road, Norton, Stockton-on-Tees, TS20 1PR

If you would like this information in any other language or format, for example large print or

audio please telephone (01642) 528362. ARABIC CHINESE FARSI KURDISH FRENCH PUNJABI URDU cesc1481.qxp_Layout 1 12/03/2015 12:09 Page 58

Workforce Development Team (Children’s Services) Education Centre, Junction Road