RPC Pro Product Installation

RPC Pro Product Installation

and System Settings

©_{2015 MTS Systems Corporation. All rights reserved.}

Trademark Information

MTS, RPC, and Component RPC are registered trademarks and cRPC, SWIFT, MAST, STEX, and Remote Parameter Control are trademarks of MTS Systems Corporation within the United States. These trademarks may be protected in other countries.

Proprietary Software

Software use and license is governed by the MTS End User License Agreement which defines all rights retained by MTS and granted to the End User. All Software is proprietary, confidential, and owned by MTS Systems Corporation and cannot be copied, reproduced, disassembled, decompiled, reverse engineered, or distributed without express written consent of MTS.

Software Verification and Validation

MTS software is developed using established quality practices in accordance with the requirements detailed in the ISO 9001 standards. Because MTS-authored software is delivered in binary format, it is not user accessible. This software will not change over time. Many releases are written to be backwards compatible, creating another form of verification. The status and validity of the MTS operating software is also checked during system verification and routine calibration of MTS hardware. These controlled calibration processes compare the final test results after statistical analysis against the predicted response of the calibration standards. With these established methods, MTS assures its customers that MTS products meet exacting quality standards when initially installed and will continue to perform as intended over time.

Table of Contents

Technical Support

How to Get Technical Support...5

Before You Contact MTS...5

If You Contact MTS by Phone...7

Problem Submittal Form in MTS Manuals...8

Preface

Documentation Conventions...9

RPC and cRPC Installation and System Settings

Software License Agreement...15

Software Product Installation...17

Install RPC Pro or Component RPC Pro...18

Install MTS Licensing Software...19

Update License File when Server Name Changes...20

Install the Series 793 Server...21

Controller Entries in Hosts File...21

Hosts File Controller Identifiers...23

Hosts File Controller Examples...24

Remote PC...25

Remote PC Setup on Windows XP Systems...27

Remote PC Setup on Windows 7...27

Controller Network Protocol...28

Network Protocol for FlexTest Controllers...28

Firewall Setup for License Software...29

Install MTS Licensing Software...43

Update License File when Server Name Changes...44

Install the Series 793 Server...45

Install the STEX 469D Server...45

Firewall Setup for License Software...46

Windows XP Firewall Setup for License Software...46

Windows 7 Firewall Setup for License Software...46

Controller Network Protocol...47

Network Protocol for FlexTest Controllers...47

Remote PC...48

Remote PC Setup on Windows XP Systems...50

Remote PC Setup on Windows 7 ...50

System Performance...51

Multiple User Accounts...54

Install the Series 793 Server...55

Install the STEX 469D Server...56

Controller Entries in Hosts File...56

Hosts File Controller Identifiers...57 Table of Contents

Technical Support

How to Get Technical Support

The manuals supplied by MTS provide most of the information you need to use and maintain your equipment. If your equipment includes software, look for online help and README files that contain additional product information.

Technical support methods

MTS provides a full range of support services after your system is installed. If you have any questions about a system or product, contact Technical Support in one of the following ways.

www.mts.com > Contact Us (upper-right corner) > In the Subject field, choose To escalate a problem; Problem Submittal Form

Web site

Worldwide: [email protected] E-mail

Europe: [email protected]

Worldwide: 1 800 328 2255 - toll free in U.S.; +1 952 937 4000 - outside U.S. Telephone

Europe: +800 81002 222, International toll free in Europe

Outside the U.S.

For technical support outside the United States, contact your local sales and service office. For a list of worldwide sales and service locations and contact information, use the Global MTS link at the MTS web site:

When you have more than one MTS system, the system job number identifies your system. You can find your job number in your order paperwork.

Example system number: US1.42460

Know information from prior technical assistance

If you have contacted MTS about this problem before, we can recall your file based on the: • MTS case number

• Name of the person who helped you

Identify the problem

Describe the problem and know the answers to the following questions: • How long and how often has the problem occurred?

• Can you reproduce the problem?

• Were any hardware or software changes made to the system before the problem started? • What are the equipment model numbers?

• What is the controller model (if applicable)? • What is the system configuration?

Know relevant computer information

For a computer problem, have the following information available: • Manufacturer’s name and model number

• Operating software type and service patch information • Amount of system memory

• Amount of free space on the hard drive where the application resides • Current status of hard-drive fragmentation

• Connection status to a corporate network

Know relevant software information

For software application problems, have the following information available:

• The software application’s name, version number, build number, and (if available) software patch number. This information can typically be found in the About selection in the Help menu.

• The names of other applications on your computer, such as: — Anti-virus software

— Screen savers — Keyboard enhancers — Print spoolers

— Messaging applications

If You Contact MTS by Phone

A Call Center agent registers your call before connecting you with a technical support specialist. The agent asks you for your:

• Site number • Email address • Name

• Company name • Company address

• Phone number where you can be reached

If your issue has a case number, please provide that number. A new issue will be assigned a unique case number.

Identify system type

To enable the Call Center agent to connect you with the most qualified technical support specialist available, identify your system as one of the following types:

• Electrodynamic material test system • Electromechanical material test system • Hydromechanical material test system • Vehicle test system

• Vehicle component test system • Aero test system

• Record the name of the person who helped you. • Write down any specific instructions.

After you call

MTS logs and tracks all calls to ensure that you receive assistance for your problem or request. If you have questions about the status of your problem or have additional information to report, please contact Technical Support again and provide your original case number.

Problem Submittal Form in MTS Manuals

Use the Problem Submittal Form to communicate problems with your software, hardware, manuals, or service that are not resolved to your satisfaction through the technical support process. The form includes check boxes that allow you to indicate the urgency of your problem and your expectation of an acceptable response time. We guarantee a timely response—your feedback is important to us.

You can access the Problem Submittal Form at www.mts.com > Contact Us (upper-right corner) > In the

Subjectfield, chooseTo escalate a problem; Problem Submittal Form

Preface

Before You Begin

Before you use your MTS product or system, read and understand the safety information provided with your system. Improper installation, operation, or maintenance can result in hazardous conditions that can cause severe personal injury or death, or damage to your equipment and specimen. Again, read and understand the safety information provided with your system before you continue. It is very important that you remain aware of hazards that apply to your system.

Other MTS manuals

In addition to this manual, you may receive additional manuals in paper or electronic form.

You may also receive an MTS System Documentation CD. It contains an electronic copy of the manuals that pertain to your test system.

Controller and application software manuals are typically included on the software CD distribution disc(s).

Documentation Conventions

The following paragraphs describe some of the conventions that are used in your MTS manuals. Hazard conventions

Hazard notices may be embedded in this manual. These notices contain safety information that is specific to the activity to be performed. Hazard notices immediately precede the step or procedure that may lead to an associated hazard. Read all hazard notices carefully and follow all directions and recommendations. Three different levels of hazard notices may appear in your manuals. Following are examples of all three levels. (for general safety information, see the safety information provided with your system.)

Warning

Warning notices indicate the presence of a hazard with a medium level of risk which, if ignored, can result in death, severe personal injury, or substantial property damage.

Caution

Caution notices indicate the presence of a hazard with a low level of risk which, if ignored, could cause moderate or minor personal injury or equipment damage, or could endanger test integrity.

Other special text conventions

Important:

Important notices provide information about your system that is essential to its proper function. While not safety-related, if the important information is ignored, test results may not be reliable, or your system may not operate properly.

Note:

Notes provide additional information about operating your system or highlight easily overlooked information.

Recommended:

Recommended notes provide a suggested way to accomplish a task based on what MTS has found to be most effective.

Tip:

Tips provide helpful information or a hint about how to most efficiently accomplish a task.

Access:

Access provides the route you should follow to a referenced item in the software.

Examples show specific scenarios relating to your product and appear with a shaded background.

Special terms

The first occurrence of special terms is shown in italics. Illustrations

Illustrations appear in this manual to clarify text. They are examples only and do not necessarily represent your actual system configuration, test application, or software.

Electronic manual conventions

This manual is available as an electronic document in the Portable Document File (PDF) format. It can be viewed on any computer that has Adobe Acrobat Reader installed.

Hypertext links

The electronic document has many hypertext links displayed in a blue font. All blue words in the body text, along with all contents entries and index page numbers, are hypertext links. When you click a hypertext link, the application jumps to the corresponding topic.

RPC and cRPC Installation and

System Settings

Topics:

• PC Requirements...14

• Software License Agreement...15

• Software Product Installation...17

• Install the Series 793 Server...21

• Controller Entries in Hosts File...21

• Remote PC...25

• Controller Network Protocol...28

• Firewall Setup for License Software...29

• System Performance...31

• Multiple User Accounts...34

PC Requirements

Before installing the software, ensure the PC meets the minimum system requirements. Ideally, the PC should meet the recommended system requirements for improved performance.

PC Hardware and Software

The following table details both the minimum and recommended PC hardware and software requirements to use this software. MTS strongly recommends that you use a PC that meets the recommended

specifications in order to efficiently use the software. Hardware and software requirements for other MTS products to be run on this computer may vary, so check the specifications for those products.

Requirements

Recommended Minimum

Component

3 Ghz 64-bit 1 Ghz 32-bit (x86)

Processor

4 GB 2 GB

Memory

Solid-state drive (SSD) with at least 40GB free space

Hard disk drive (HDD) with at least 40GB free space

Storage

DirectX 10 (or higher) compatible graphics card

DirectX 9.0c compatible graphics card with at least 64 MB memory Graphics Card

1680 x 1050 resolution support 1024 x 768 resolution support

Monitor

Microsoft Windows 7 64-bit Microsoft Windows XP 32-bit

Operating System

Supported operating systems

The software can run on any of the following operating systems: • Windows XP 32-bit Professional with Service Pack 3

• Windows 7 32-bit Professional • Windows 7 64-bit Professional

Localization

The software can run on a supported operating system in any of the following language versions: • English

• German

• French • Japanese

RPC Pro performance

If you experience performance degradation, refer to the following known issues and workarounds: • If your Windows font size is not set to 100%, some areas of the application may display incorrectly. To

correct this, set the Windows font size to 100%.

• If the performance of charts is poor and you are using a graphics card that does not support DirectX 9.0c, you may want to switch to classic view (available in theOptionsmenu).

Application software

Microsoft Office 2007 is the minimum version of software required to install the software. Documentation software

The following software is needed to view the online documentation: • Microsoft Internet Explorer 7, or later, is needed to view the online help. • Acrobat Reader 7, or later, is needed to view the PDF manuals.

Software License Agreement

You have two opportunities to accept the terms of the MTS Software License Agreement: • When the software is installed

• When you launch the software

At installation

Near the beginning of the software installation process, the MTS Software License Agreement is displayed in the following window:

Accepting the Software License Agreement

You must clickI accept the terms in the license agreementandNextto proceed with the installation process. If you clickI do not accept the terms in the license agreementandNext, the installation process is terminated and no software is installed.

At launch

Regardless of whether the license agreement is accepted at installation, the acceptance of the terms must also be verified when the software is launched. This verification need only be done once. The first time you launch the software (Project Manager) the following window appears:

License Agreement Terms and Conditions

Here are your choices:

• If you check theDo not show this agreement againcheck box and clickAccept, the software launches and you are never asked to accept the terms of the agreement again unless you re-install or upgrade the software.

• If you clickAcceptbut do not check theDo not show this agreement againcheck box, the software launches. However, the window appears again the next time you launch the software.

• If you clickDecline, the software closes.

Software Product Installation

Log on to the computer using an account that has administrator privileges.

Note:You must be logged in as an administrator to be able to install RPC Pro, Component RPC Pro, or STEX.

Close all applications and place the Installation DVD in its drive.

Some components may not be applicable to your system. Install only the components that you purchased.

Important:

If prompted, restart the computer at the end of each installation. When the computer is restarting, log on to Windows using the same administrator account that the software was installed under. Doing this allows the installation program to finish setting up the files. Then, start the software to verify that it is properly installed. After that, users can log on using their own account.

Main RPC Software Product Installation

The installation DVD provides the following options.

ClickRPC Pro, cRPC Pro, or STEX Proto install one of these applications. ClickMTS Licensing Softwareto install the MTS Licensing Software.

ClickController Serverto install either the Series 793 or the STEX 469D controller server:

• If you chose to install the Series 793 server, you must enter the port number for the RPC Pro Server (the default is 8080). If you install the Series 793 server on Windows XP, you must be logged in as a user in the administrators group to be able to install the server, RPC Pro, or the MTS license. • If you chose to install the STEX 469D controller server, you must enter the path to the test server

executable (STEX469DTestServer.exe).

ClickInstallto install the options you have selected. ClickExitto exit the installation program.

Install RPC Pro or Component RPC Pro

1. Ensure the computer meets the system requirements.

Note:You must be logged in as an administrator to be able to install RPC Pro or cRPC Pro with the Hosts Wizard.

2. ClickRPC ProorcRPC Proin the Install Products page.

3. Follow the instructions that are provided in the setup windows.

The setup program automatically detects and removes any previous version of MTS RPC Software.

Setup will then guide you through the installation steps. The MTS RPC Software will be installed.

4. Log on to Windows using the same administrator account that the software was installed under. Doing this allows the installation program to finish setting up the files.

5. Start the MTS RPC Software to verify that it is correctly installed. After that, users can log on using their own account.

Install MTS Licensing Software

Anyone who received a license DVD must install the MTS Licensing Software on the appropriate computer(s). This includes customers upgrading to the latest version of software, new customers or customers who have purchased advanced features.

MTS Licensing Software overview

MTS Licensing Software must reside on the workstation(s). Client versus server license install

Determine whether the licensing software should be installed as a client or server.

If you have an license DVD that contains the license file specifically for your computer’s physical network address, your computer will be acting as a license server for itself.

If the MTS Licensing Software is installed using a license file built for another computer’s physical network address, your computer will be the license client.

Installation instructions

1. ClickMTS Licensing Softwarein the Install Products page.

2. Follow the instructions that are provided in the setup windows.

Selecting Type of Installation

4. Follow these steps when prompted for the location of the MTS license file:

a. Insert the license DVD.

b. If you already know the drive letter for the DVD, enter it in the box (for example E:\), or clickBrowse

and then choose the drive for the DVD in the window that appears.

c. ClickNextto install the MTS license.

5. Restart the computer at the end of the installation.

6. If you want to install more software, insert the Installation DVD after the computer has restarted.

Update License File when Server Name Changes

If the name of the license server computer changes some time after the MTS license software was installed, the license file would need updating to reflect the computer name change.

• If the license server is used to serve itself, the license file would need updating (locally) to reflect the new name of the computer.

• If the license server is used to serve other client computers, the license file on the server and client computers would need updating to reflect the new name of the license server. If the name of the license client computer changes, the license file would not need updating.

Note:

If the computer's network card has changed since the MTS license software was installed, contact MTS.

Location of license file

Themts_license.datfile is typically located in the C:\MTS\License directory. The location of the license directory may vary depending on your installation.

Update server name in license file

The first line of themts_license.datfile specifies the computer name. For example: SERVER old-computer-name 0011550D6047

In this example, replace <old-computer-name> with the new host name of the computer.

After the license file is updated, restart the computer to restart the FLEXlm License Manager service.

Install the Series 793 Server

If you chose to install the Series 793 server, then follow these steps.

1. Follow the instructions that are provided in the setup windows.

2. Determine the folder to which the server is to be installed. The default is C:\Program Files (x86)\MTS Systems Corporation\RPCPro Server. If you want to install to a different folder, click theChangebutton and navigate to that folder.

3. Enter the port number for the server. The default port number is 8080.

If you are using an XP machine you will be prompted to enter a username and password. You should enter details for an administrator account, such as:<computer name>\Administratoror

<domain>\<Admin account>andpasswordfor the account, and then clickNext.

4. Follow the remaining steps in the wizard.

Basically, if you can select and attach to the desired controller, then you do not need to modify the Windows Hosts file.

How the software uses the Windows Hosts File

The software uses the Hosts file to determine where the test server is located. The test server software is used by the RPC, cRPC, or STEX software to communicate with the controller.

The software looks at the IP address, computer (Host) name, and controller identifier in the Hosts file when trying to connect to the test server. The software knows the name of the computer on which it is running. If the software finds its own computer information in the Hosts file, it knows the test server is on the same computer as the software. If the application does not find its own computer information in the Hosts file, but instead finds different computer information in the Hosts file, it searches for the test server on that different computer.

The following information is required on the same line in the Hosts file in the following order, separated by at least one space or tab.

Port Number Controller Identifier

Computer Host Name

IP Address

• The IP Address identifies the Internet Protocol address of the computer that is connected to the controller. This must be specified in the first column of the entry.

• The computer’s Host Name identifies the name of the computer that is connected to the controller. Specify the computer’s name as it is known on the network. This must be specified in the second column of the entry.

• The controller identifier denotes the type of controller. This must be specified in the third column of the entry.

• The port number identifies the port number that RPC uses to talk to the controller. It will only be populated if that port number is not standard (8080).

The following shows an example entry in the Hosts file:

8090 #793FT

Controller_PC 123.456.78.912

If you are using only one computer to run both the controller software and RPC, cRPC, or STEX software, the Hosts file must specify its own computer’s IP address, LOCALHOST name, and controller identifier in its Hosts file.

If you are using one computer to run the controller software and one or more computers to run the software, you must set up the Hosts file on all of the application computers to specify the controller computer’s IP address, computer name, and controller identifier in their respective Hosts file.

The list of controllers that the software displays (when you try to attach a controller to a setup) comes from the Windows Hosts file. The Hosts file must have the proper address information for all the controller devices that you want to connect to within your network. Otherwise, the devices will not be recognized by the software.

Location of Hosts file

The Windows Hosts file is typically located in the C:\Windows\system32\drivers\etc directory, where C: is the drive where your system32 folder is located.

To open the Hosts file, right-click the file and selectOpen Withand then chooseNotepad. After making any necessary changes to the file in Notepad, selectSaveon theFilemenu to retain the changes.

How to edit the Hosts file

Open and edit the Hosts file using Windows Notepad software. You should leave any existing entries in the Hosts file and add any new entries to the end of the file, using new lines for each separate controller. The software uses the following conventions to specify the controllers that you want to connect to. • # symbol at the beginning of a line denotes that all text that follows on that line is a comment, and it

will be ignored by the system. Required entries do not start with a # symbol.

• For every different controller in your network, there needs to be a separate line that is used to locate the test server for the controller.

• Each line, which is used to specify a controller, has three key pieces of information. Separate these three pieces of information with a space or tab delimiter.

Hosts File Controller Identifiers

The following information is required on the same line in the Windows Hosts file in the following order, separated by a space or tab. This information is necessary for the RPC software to communicate with the controller.

Controller Identifier Computer Host Name

IP Address

This section will help you determine what the controller identifier should be for your specific controller type. The IP address and computer Host name is specific to the computer that is running the RPC software. The IP address and computer Host name can be obtained from your system administrator (if necessary). In the following table:

• The first column lists the types of MTS controllers that are able to run the RPC software. • The second column lists the identifier that corresponds to the controller.

Controller Types and Identifiers

Controller Identifier to use in Hosts File

Controller Identifier to use in Hosts File

Controller Type

To use the Emulator, enter the following line in the Hosts file: 1.0.1.101 emulator # DEMO

# XTEST+ Xtest compatible controllers (usually for non-MTS controllers)

.

Hosts File Controller Examples

The following illustrations show how to set up the Hosts file for various controller and computer configurations.

One PC with Series 793 FlexTest

One PC with Component RPC Pro

Remote PCs with Series 793 FlexTest

Remote PC

Sample Remote PC Network Configuration

Recommended system configuration

To achieve optimal system performance, the following configuration is recommended with multiple computers running Remote PC.

System Configuration

Recommended Components PC

Controller software Controller Computer

RPCProProjects directory System Temp directory Test Server software RPC software RPC Computer

Ensure that the RPC Project and Temporary directories are on the same computer disk drive. Ensure both the RPC and controller computers are in the same Windows network (either the same workgroup or domain). If they are not, contact your system administrator if you need help configuring the computers in the same windows network.

User accounts

Remote PC requires that both the controller computer and RPC computer use the same user name and password. You can accomplish this in either of the following ways:

User Name and Password

Description Method

If the computers are part of a larger windows domain, you can establish a single user account in that is accessible to both PCs. In order to use Remote Windows Domain

PC, both the controller computer and RPC computer must be logged onto using the same account user name and password.

If the computers are not part of a larger windows domain, you can establish a local user account on each computer that has the same user name and Local Domain

password. In order to use Remote PC, both the controller computer and RPC computer must be logged onto using the local account with the same user name and password.

File sharing

In order for Remote PC to share project information, the RPCProProjects folder containing the information must be accessible to both the controller computer and the RPC computer.

The RPCProProjects folder can reside on either computer, but it must be shared and mapped on the other computer. For performance reasons, the recommended location for the RPCProProjects folder is on the controller computer. That is because the controller has less networking to do to transfer files.

For more information about sharing and mapping networked drives, refer to the Windows online help. Hosts file

Make sure the Hosts file is set up on each computer prior to setting up the computers for remote communication.

Remote PC Setup on Windows XP Systems

These instructions describe the necessary settings to enable Remote PC on two Windows XP computers. In order for Remote PC to work correctly, simple file sharing must be disabled on the Windows XP computer that contains the RPCProProjects directory.

1. OpenFolder Optionsin the Windows Control Panel.

3. Clear the check box forUse simple file sharing (Recommended).

4. ClickApply to All Folders, and then clickOKto close the Folder Options window.

Controller Network Protocol

Network Protocol for FlexTest Controllers

The MTS Software requires Client for Microsoft Networks on the computer. If the same computer will have FlexTest software, the FlexTest installation instructions indicate that the Client for Microsoft Networks should be cleared (unchecked). This can be done, but do not uninstall the Client for Microsoft Networks. To determine if the software is installed, find the connection you are currently using.

For Windows XP, go to WindowsStartmenu >Settings>Control Panel>Network Connections. Then, right-click the connection and selectProperties.

Local Area Connection Properties

Corporate Network Properties

When you locate the network connection properties:

• Make sure thatClient for Microsoft Networksis listed in the Properties window for the network connection that you are using.

• IfClient for Microsoft Networksexists, but is not selected (as a requirement for FlexTest), it will not cause a conflict with the licensing.

Network protocol for Non-FlexTest controllers

If you are using a different controller (besides FlexTest), theClient for Microsoft Networksmay be checked or not, depending on your network requirements.

Windows XP Firewall Setup for License Software

You must be logged on as an administrator to perform these steps.

1. Open the Windows Firewall control panel.

For Windows XP:Startmenu >Settings>Control Panel>Windows Firewall. Windows Firewall can be turned on or off for different network connections.

If Windows Firewall is turnedOff, the programs will not be blocked and therefore the remaining steps may be ignored. Turning Windows FirewallOffis not recommended.

2. If Windows Firewall is turnedOnin theGeneraltab, ensure that exceptions are allowed. For Windows XP: Clear theDon’t allow exceptionsbox.

3. Click theAdd Programbutton in theExceptionstab.

4. Click theBrowsebutton in the Add a Program window.

5. Browse to the C:\MTS\License directory, selectlmgrd.exe, and then clickOpenin the Browse window.

6. ClickOKin the Add a Program window.

7. Repeat Steps 3 through 6 for themtsd.exeandmtsdmon.exeprograms.

8. Ensurelmgrd.exe,mtsd.exe, andmtsdmon.exeprograms are selected on the Windows Firewall

Exceptionstab.

9. ClickOKto save changes to the Windows Firewall.

Windows 7 Firewall Setup for License Software

You must be logged on as an administrator to perform these steps.

1. Open WindowsStartmenu >Control Panel>System and Security>Windows Firewall. Windows Firewall can be turned on or off for different network connections.

If Windows Firewall is turnedOff, the programs will not be blocked and therefore the remaining steps may be ignored. Turning Windows FirewallOffis not recommended.

2. ClickAllow a program or feature through Windows Firewall.

3. Click theAllow another programbutton.

4. Click theBrowsebutton in the Add a Program window.

5. Browse to the C:\MTS\License directory, selectlmgrd.exe, and then clickOpenin the Browse window.

6. ClickOKin the Add a Program window.

7. Verify that the program is allowed on the appropriate network(s).

8. Repeat Steps 3 through 7 for themtsd.exeandmtsdmon.exeprograms. Note that whenmtsdgets added to the program list, its display name will change tolmgrd326b.

9. ClickOKto save changes to the Windows Firewall.

System Performance

The following sections describe how to configure your computer with optimal settings.

These settings should be checked after you install the MTS software. Although the MTS software will run without changing these settings, they are recommended to help improve system performance when running tests. These computer settings will not conflict with other applications.

System Temp and RPCProProjects directories

The software opens and then temporarily saves file information to your system’s temporary directory. Later, when the file is actually saved, the file information is written to the RPCPROProjects directory.

If the system’s temporary directory and RPCProProjects directory are on different drives, the software will provide a performance improvement suggestion each time file information is saved.

Performance Suggestion

The software lets you know that having these directories on different drives can degrade the software’s performance because it takes extra time to copy the file information to another pc drive. The most likely reason for having the RPCProProjects directory on a different drive is to save space on your system drive. You can move your system’s temporary directory to the drive where your RPCProProjects folder is located, or vise versa.

4. Edit the value to target the new directory location. For example, change the value

From:

%USERPROFILE%\Local Settings\Temp To:

D:\TEMP

Where D:\ is the drive where the RPCProProjects folder is located.

5. Repeat Steps 3 and 4 for the TMP user variable.

To move the RPCProProjects directory To move the RPCProProjects directory:

1. Using Windows Explorer, move the RPCProProjects folder to the drive that contains your system temporary directory.

Note:

The Performance Improvement Suggestion window tells you where these directories are located.

2. Open the RPC Project Manager.

3. On theToolsmenu, selectOptions, and then theProject Managertab.

4. Update the directory path in theDefault project locationbox. For example, change it

From:

D:\RPCProProjects To:

C:\RPCProProjects

Where C:\ is the drive where the system’s temporary directory is located. You can also use theBrowsebutton to select the RPCProProjects directory.

Virus scanning on dedicated test systems

When using an MTS controller with an hydraulic test rig, it is important to maintain a robust, high-throughput network connection between the data source and the controller hardware. Anti-virus software decreases system performance and increases the potential for delays in data transfer between the data source and controller hardware. Some tests at MTS have shown that for hard disk read/write intensive applications such as virus scanning, there can be as much as a 60 percent loss in system performance.

MTS understands the necessity to protect computers from virus infection. While remaining virus-free is important, it is also necessary to balance this with the requirements of dedicated test systems.

MTS recommends that you follow these guidelines:

• Disable real-time scanning on the test system computers or exclude the folder used to store your projects.

• Never run virus scanning while a test is running.

• Schedule required virus scanning for times when the test system is not in use.

Data backups on dedicated test systems

When using an MTS controller with a hydraulic test rig, it is essential to maintain a robust, high-throughput network connection between the data source and the controller hardware. Data backup software decreases system performance and increases the potential for delays in data transfer between the data source and controller hardware.

While data backups are important, it is also necessary to balance this with the requirements of dedicated test systems.

MTS recommends that you follow these guidelines: • Never run backups while a test is running.

• Schedule backups for times when the test system is not in use.

Display Properties for Windows XP

1. Open the Display file in the Control Panel, click on theAppearancetab, and then click theEffects

button.

2. Ensure theShow window contents while draggingcheck box is cleared (not checked).

Hidden mouse pointer

Do not set the mouse control panel tohide the pointer while typing, otherwise theToolsmenu may not show an active pointer.

If the mouse pointer is hidden on theToolsmenu, ensure the mouse control panel is set as follows:

1. Click the WindowsStartbutton, point toSettings, and then clickControl Panel.

If you are prompted for an administrator password or for a confirmation, type the password, or click

Allow.

Double-click to open the mouse control panel.

2. Look for a tab or section that pertains to the mouse pointer, such as aPointer OptionsorPointer Utilitytab. The exact name of this property varies with each mouse driver.

3. Ensure the option forhide the pointer while typingis not selected. The exact name of this property varies with each mouse driver.

Note:

MTS recommends setting power options to never turn off the monitor and hard disks, and never go into system standby. For example, the power options should be set as shown in the following window.

Windows XP Power Option Properties

Note:

Power options let you adjust any power management option that your computer's hardware configuration supports. Because these options may vary from computer to computer, the options described may differ from those available on your computer. Power options automatically detects what is available on your computer and shows you only the options that you can control.

Multiple User Accounts

If multiple users will be working on the same computer or accessing the same projects, then you should set up the user accounts as outlined below.

The following system settings are not necessary if each user will be working independently and not required to share access to their projects.

Administrative users

Administrative users should be reserved for setting up Windows system-level functions. This is because projects created by an administrative user can only be accessed by another member of the administrative group. Specific user groups should be created for running software.

Limit each user to their own projects

If you want each user to only access their own projects and not each others, then:

• Set file sharing permissions for each user’s project directory so that only the administrator and current user have full control.

• Set file sharing permissions for the Windows TEMP directory so that only the administrator and current user have full control.

Provide user group access

If you want multiple users to access the same projects, the administrator of the computer should:

• Set sharing permissions for the project folder(s). If necessary, add each required user to the file sharing and set permissions for each user toFull Control.

Different Windows operating systems may have different ways to set file sharing permissions. Refer to the Windows Help for information on how to share a folder in Windows.

• Set sharing permissions on the Windows TEMP folder. If necessary, add each required user to the file sharing and set permissions for each user toFull Control.

• Make sure all required users have a TEMP folder located in their own Local Settings folder. For Windows XP, the location is:

C:\Documents and Settings\<username>\Local Settings\Temp

where <username> is the local user name used when starting Windows.

Installation Troubleshooting on Windows XP

3. After theComponent Serviceswindow opens, click on theDCOM Configfolder to expand its contents (the folder may take a while to display its contents).

4. Either theRPC2mS Controllercomponent or theC7FF4DC4-2794-11D0-AE0B-0020AF382351

component will appear in the list of components. Right-click this component and selectProperties. a) In thePropertieswindow, click on theIdentitytab. This window asks the questionWhich user

account do you want to use to run this application?. b) SelectThe interactive userand then clickApply.

STEX Pro Installation and System

Settings

Topics:

• PC Requirements...38

• Software License Agreement...39

• Software Product Installation...41

• Install the Series 793 Server...45

• Install the STEX 469D Server...45

• Firewall Setup for License Software...46

• Controller Network Protocol...47

• Remote PC...48

• System Performance...51

• Multiple User Accounts...54

• Install the Series 793 Server...55

• Install the STEX 469D Server...56

PC Requirements

Before installing the software, ensure the PC meets the minimum system requirements. Ideally, the PC should meet the recommended system requirements for improved performance.

PC Hardware and Software

The following table details both the minimum and recommended PC hardware and software requirements to use this software. MTS strongly recommends that you use a PC that meets the recommended

specifications in order to efficiently use the software. Hardware and software requirements for other MTS products to be run on this computer may vary, so check the specifications for those products.

Requirements

Recommended Minimum

Component

3 Ghz 64-bit 1 Ghz 32-bit (x86)

Processor

4 GB 2 GB

Memory

Solid-state drive (SSD) with at least 40GB free space

Hard disk drive (HDD) with at least 40GB free space

Storage

DirectX 10 (or higher) compatible graphics card

DirectX 9.0c compatible graphics card with at least 64 MB memory Graphics Card

1680 x 1050 resolution support 1024 x 768 resolution support

Monitor

Microsoft Windows 7 64-bit Microsoft Windows XP 32-bit

Operating System

Supported operating systems

The software can run on any of the following operating systems: • Windows XP 32-bit Professional with Service Pack 3

• Windows 7 32-bit Professional • Windows 7 64-bit Professional

Localization

The software can run on a supported operating system in any of the following language versions: • English

• German

• French • Japanese

RPC Pro performance

If you experience performance degradation, refer to the following known issues and workarounds: • If your Windows font size is not set to 100%, some areas of the application may display incorrectly. To

correct this, set the Windows font size to 100%.

• If the performance of charts is poor and you are using a graphics card that does not support DirectX 9.0c, you may want to switch to classic view (available in theOptionsmenu).

Application software

Microsoft Office 2007 is the minimum version of software required to install the software. Documentation software

The following software is needed to view the online documentation: • Microsoft Internet Explorer 7, or later, is needed to view the online help. • Acrobat Reader 7, or later, is needed to view the PDF manuals.

Software License Agreement

You have two opportunities to accept the terms of the MTS Software License Agreement: • When the software is installed

• When you launch the software

At installation

Near the beginning of the software installation process, the MTS Software License Agreement is displayed in the following window:

Accepting the Software License Agreement

You must clickI accept the terms in the license agreementandNextto proceed with the installation process. If you clickI do not accept the terms in the license agreementandNext, the installation process is terminated and no software is installed.

At launch

Regardless of whether the license agreement is accepted at installation, the acceptance of the terms must also be verified when the software is launched. This verification need only be done once. The first time you launch the software (Project Manager) the following window appears:

License Agreement Terms and Conditions

Here are your choices:

• If you check theDo not show this agreement againcheck box and clickAccept, the software launches and you are never asked to accept the terms of the agreement again unless you re-install or upgrade the software.

• If you clickAcceptbut do not check theDo not show this agreement againcheck box, the software launches. However, the window appears again the next time you launch the software.

• If you clickDecline, the software closes.

Software Product Installation

Log on to the computer using an account that has administrator privileges.

Note:You must be logged in as an administrator to be able to install STEX.

Close all applications and place the Installation DVD in its drive.

Some components may not be applicable to your system. Install only the components that you purchased.

Important:

If prompted, restart the computer at the end of each installation. When the computer is restarting, log on to Windows using the same administrator account that the software was installed under. Doing this allows the installation program to finish setting up the files. Then, start the software to verify that it is properly installed. After that, users can log on using their own account.

Main RPC Software Product Installation

The installation DVD provides the following options.

ClickSTEX Proto install STEX Pro.

ClickMTS Licensing Softwareto install the MTS Licensing Software.

ClickController Serverto install either the Series 793 or the STEX 469D controller server:

• If you chose to install the Series 793 server, you must enter the port number for the STEX Server (the default is 8080). If you install the Series 793 server on Windows XP, you must be logged in as a user in the administrators group to be able to install the server, STEX, or the MTS license.

• If you chose to install the STEX 469D controller server, you must enter the path to the test server executable (STEX469DTestServer.exe).

ClickInstallto install the options you have selected. ClickExitto exit the installation program.

Install STEX Pro

1. Ensure the computer meets the system requirements.

2. ClickSTEX Proin the Install Products page.

Note:You must be logged in as an administrator to be able to install STEX Pro.

3. Follow the instructions that are provided in the setup windows. Setup will guide you through the installation steps.

4. Log on to Windows using the same administrator account that the software was installed under. Doing this allows the installation program to finish setting up the files.

5. Start the MTS STEX Pro Software to verify that it is properly installed. After that, users can log on using their own account.

Install MTS Licensing Software

Anyone who received a license DVD must install the MTS Licensing Software on the appropriate computer(s). This includes customers upgrading to the latest version of software, new customers or customers who have purchased advanced features.

MTS Licensing Software overview

MTS Licensing Software must reside on the workstation(s). Client versus server license install

Determine whether the licensing software should be installed as a client or server.

If you have an license DVD that contains the license file specifically for your computer’s physical network address, your computer will be acting as a license server for itself.

If the MTS Licensing Software is installed using a license file built for another computer’s physical network address, your computer will be the license client.

Installation instructions

1. ClickMTS Licensing Softwarein the Install Products page.

2. Follow the instructions that are provided in the setup windows.

Selecting Type of Installation

4. Follow these steps when prompted for the location of the MTS license file:

a. Insert the license DVD.

b. If you already know the drive letter for the DVD, enter it in the box (for example E:\), or clickBrowse

and then choose the drive for the DVD in the window that appears.

c. ClickNextto install the MTS license.

5. Restart the computer at the end of the installation.

6. If you want to install more software, insert the Installation DVD after the computer has restarted.

Update License File when Server Name Changes

If the name of the license server computer changes some time after the MTS license software was installed, the license file would need updating to reflect the computer name change.

• If the license server is used to serve itself, the license file would need updating (locally) to reflect the new name of the computer.

• If the license server is used to serve other client computers, the license file on the server and client computers would need updating to reflect the new name of the license server. If the name of the license client computer changes, the license file would not need updating.

Note:

If the computer's network card has changed since the MTS license software was installed, contact MTS.

Location of license file

Themts_license.datfile is typically located in the C:\MTS\License directory. The location of the license directory may vary depending on your installation.

Update server name in license file

The first line of themts_license.datfile specifies the computer name. For example: SERVER old-computer-name 0011550D6047

In this example, replace <old-computer-name> with the new host name of the computer.

After the license file is updated, restart the computer to restart the FLEXlm License Manager service.

Install the Series 793 Server

If you chose to install the Series 793 server, then follow these steps.

1. Follow the instructions that are provided in the setup windows.

2. Determine the folder to which the server is to be installed. The default is C:\Program Files (x86)\MTS Systems Corporation\RPCPro Server. If you want to install to a different folder, click theChangebutton and navigate to that folder.

3. Enter the port number for the server. The default port number is 8080.

If you are using an XP machine you will be prompted to enter a username and password. You should enter details for an administrator account, such as:<computer name>\Administratoror

<domain>\<Admin account>andpasswordfor the account, and then clickNext.

4. Follow the remaining steps in the wizard.

Firewall Setup for License Software

Firewall software can block licensing programs from accessing the network. As a result, the MTS Software will not be able to check out a license.

There are two types of license servers that can be affected by firewall software: • A computer that is acting as a license server for itself

• A computer that is acting as a license server for other computers

Follow the instructions to configure Windows Firewall on the computer that is acting as the license server.

Windows XP Firewall Setup for License Software

You must be logged on as an administrator to perform these steps.

1. Open the Windows Firewall control panel.

For Windows XP:Startmenu >Settings>Control Panel>Windows Firewall. Windows Firewall can be turned on or off for different network connections.

If Windows Firewall is turnedOff, the programs will not be blocked and therefore the remaining steps may be ignored. Turning Windows FirewallOffis not recommended.

2. If Windows Firewall is turnedOnin theGeneraltab, ensure that exceptions are allowed. For Windows XP: Clear theDon’t allow exceptionsbox.

3. Click theAdd Programbutton in theExceptionstab.

4. Click theBrowsebutton in the Add a Program window.

5. Browse to the C:\MTS\License directory, selectlmgrd.exe, and then clickOpenin the Browse window.

6. ClickOKin the Add a Program window.

7. Repeat Steps 3 through 6 for themtsd.exeandmtsdmon.exeprograms.

8. Ensurelmgrd.exe,mtsd.exe, andmtsdmon.exeprograms are selected on the Windows Firewall

Exceptionstab.

9. ClickOKto save changes to the Windows Firewall.

Windows 7 Firewall Setup for License Software

You must be logged on as an administrator to perform these steps.

1. Open WindowsStartmenu >Control Panel>System and Security>Windows Firewall. Windows Firewall can be turned on or off for different network connections.

If Windows Firewall is turnedOff, the programs will not be blocked and therefore the remaining steps may be ignored. Turning Windows FirewallOffis not recommended.

2. ClickAllow a program or feature through Windows Firewall.

3. Click theAllow another programbutton.

4. Click theBrowsebutton in the Add a Program window.

5. Browse to the C:\MTS\License directory, selectlmgrd.exe, and then clickOpenin the Browse window.

6. ClickOKin the Add a Program window.

7. Verify that the program is allowed on the appropriate network(s).

8. Repeat Steps 3 through 7 for themtsd.exeandmtsdmon.exeprograms. Note that whenmtsdgets added to the program list, its display name will change tolmgrd326b.

9. ClickOKto save changes to the Windows Firewall.

Controller Network Protocol

Network Protocol for FlexTest Controllers

The MTS Software requires Client for Microsoft Networks on the computer. If the same computer will have FlexTest software, the FlexTest installation instructions indicate that the Client for Microsoft Networks should be cleared (unchecked). This can be done, but do not uninstall the Client for Microsoft Networks. To determine if the software is installed, find the connection you are currently using.

For Windows XP, go to WindowsStartmenu >Settings>Control Panel>Network Connections. Then, right-click the connection and selectProperties.

Corporate Network Properties

When you locate the network connection properties:

• Make sure thatClient for Microsoft Networksis listed in the Properties window for the network connection that you are using.

• IfClient for Microsoft Networksexists, but is not selected (as a requirement for FlexTest), it will not cause a conflict with the licensing.

Network protocol for Non-FlexTest controllers

If you are using a different controller (besides FlexTest), theClient for Microsoft Networksmay be checked or not, depending on your network requirements.

Remote PC

Remote PC refers to multiple computers networked together where one of the computers runs the controller software and other computer(s) run the STEX software and communicate with the controller remotely. An example Remote PC network configuration is shown below.

Sample Remote PC Network Configuration

Recommended system configuration

To achieve optimal system performance, the following configuration is recommended with multiple computers running Remote PC.

Recommended Components PC

Controller software Controller Computer

RPCProProjects directory System Temp directory Test Server software STEX software STEX Computer

Ensure that the RPCProProjects and Temporary directories are on the same computer disk drive. Ensure both the STEX and controller computers are in the same Windows network (either the same workgroup or domain). If they are not, contact your system administrator if you need help configuring the computers in the same windows network.

Description Item

If the computers are not part of a larger windows domain, you can establish a local user accounts on each computer that has the same user name and Local Domain

password. In order to use Remote PC, both the controller computer and STEX computer must be logged onto using the local account with the same user name and password.

File sharing

In order for Remote PC to share project information, the RPCProProjects folder containing the information must be accessible to both the controller computer and the STEX computer.

The RPCProProjects folder can reside on either computer, but it must be shared and mapped on the other computer. For performance reasons, the recommended location for the RPCProProjects folder is on the controller computer. That is because the controller has less networking to do to transfer files.

For more information about sharing and mapping networked drives, refer to the Windows online help. Hosts file

Make sure the Hosts file is set up on each computer prior to setting up the computers for remote communication.

Remote PC Setup on Windows XP Systems

These instructions describe the necessary settings to enable Remote PC on two Windows XP computers. In order for Remote PC to work correctly, simple file sharing must be disabled on the Windows XP computer that contains the RPCProProjects directory.

1. OpenFolder Optionsin the Windows Control Panel.

2. Click on theViewtab in the Folder Options window.

3. Clear the check box forUse simple file sharing (Recommended).

4. ClickApply to All Folders, and then clickOKto close the Folder Options window.

Remote PC Setup on Windows 7

These instructions describe the necessary settings to enable Remote PC on two Windows 7 computers. In order for Remote PC to work properly, the File Sharing Wizard must be disabled on the Windows 7 computer that contains the RPCProProjects directory.

1. Open Folder Options in the Windows Control Panel.

2. Click theViewtab in the Folder Options window.

3. Clear the check box forUse Sharing Wizard (Recommended).

4. ClickApply to All Folders, and then clickOKto close the Folder Options window.

System Performance

The following sections describe how to configure your computer with optimal settings.

These settings should be checked after you install the MTS software. Although the MTS software will run without changing these settings, they are recommended to help improve system performance when running tests. These computer settings will not conflict with other applications.

System Temp and RPCProProjects directories

The software opens and then temporarily saves file information to your system’s temporary directory. Later, when the file is actually saved, the file information is written to the RPCPROProjects directory.

If the system’s temporary directory and RPCProProjects directory are on different drives, the software will provide a performance improvement suggestion each time file information is saved.

Performance Suggestion

The software lets you know that having these directories on different drives can degrade the software’s performance because it takes extra time to copy the file information to another pc drive. The most likely reason for having the RPCProProjects directory on a different drive is to save space on your system drive. You can move your system’s temporary directory to the drive where your RPCProProjects folder is located, or vise versa.

4. Edit the value to target the new directory location. For example, change the value

From:

%USERPROFILE%\Local Settings\Temp To:

D:\TEMP

Where D:\ is the drive where the RPCProProjects folder is located.

5. Repeat Steps 3 and 4 for the TMP user variable.

To move the RPCProProjects directory To move the RPCProProjects directory:

1. Using Windows Explorer, move the RPCProProjects folder to the drive that contains your system temporary directory.

Note:

The Performance Improvement Suggestion window tells you where these directories are located.

2. Open the RPC Project Manager.

3. On theToolsmenu, selectOptions, and then theProject Managertab.

4. Update the directory path in theDefault project locationbox. For example, change it

From:

D:\RPCProProjects To:

C:\RPCProProjects

Where C:\ is the drive where the system’s temporary directory is located. You can also use theBrowsebutton to select the RPCProProjects directory.

Virus scanning on dedicated test systems

When using an MTS controller with an hydraulic test rig, it is important to maintain a robust, high-throughput network connection between the data source and the controller hardware. Anti-virus software decreases system performance and increases the potential for delays in data transfer between the data source and controller hardware. Some tests at MTS have shown that for hard disk read/write intensive applications such as virus scanning, there can be as much as a 60 percent loss in system performance.

MTS understands the necessity to protect computers from virus infection. While remaining virus-free is important, it is also necessary to balance this with the requirements of dedicated test systems.

MTS recommends that you follow these guidelines:

• Disable real-time scanning on the test system computers or exclude the folder used to store your projects.

• Never run virus scanning while a test is running.

• Schedule required virus scanning for times when the test system is not in use.

Data backups on dedicated test systems

When using an MTS controller with a hydraulic test rig, it is essential to maintain a robust, high-throughput network connection between the data source and the controller hardware. Data backup software decreases system performance and increases the potential for delays in data transfer between the data source and controller hardware.

While data backups are important, it is also necessary to balance this with the requirements of dedicated test systems.

MTS recommends that you follow these guidelines: • Never run backups while a test is running.

• Schedule backups for times when the test system is not in use.

Display Properties for Windows XP

1. Open the Display file in the Control Panel, click on theAppearancetab, and then click theEffects

button.

2. Ensure theShow window contents while draggingcheck box is cleared (not checked).

Hidden mouse pointer

Do not set the mouse control panel tohide the pointer while typing, otherwise theToolsmenu may not show an active pointer.

If the mouse pointer is hidden on theToolsmenu, ensure the mouse control panel is set as follows:

1. Click the WindowsStartbutton, point toSettings, and then clickControl Panel.

If you are prompted for an administrator password or for a confirmation, type the password, or click

Allow.

Double-click to open the mouse control panel.

2. Look for a tab or section that pertains to the mouse pointer, such as aPointer OptionsorPointer Utilitytab. The exact name of this property varies with each mouse driver.

3. Ensure the option forhide the pointer while typingis not selected. The exact name of this property varies with each mouse driver.

Note:

MTS recommends setting power options to never turn off the monitor and hard disks, and never go into system standby. For example, the power options should be set as shown in the following window.

Windows XP Power Option Properties

Note:

Power options let you adjust any power management option that your computer's hardware configuration supports. Because these options may vary from computer to computer, the options described may differ from those available on your computer. Power options automatically detects what is available on your computer and shows you only the options that you can control.

Multiple User Accounts

If multiple users will be working on the same computer or accessing the same projects, then you should set up the user accounts as outlined below.

The following system settings are not necessary if each user will be working independently and not required to share access to their projects.