Deriving synergies from complex IT environments for effective IT planning and portfolio management
INTEGRATIVE IT PLANNING
AND PORTFOLIO MANAGEMENT
Best practices in IT management were long focused on individual
IT management disciplines with efforts directed towards defining
and establishing processes, capturing the required data and
implementing appropriate tools. This created efficient and
effective, yet siloed practices within IT. Today’s digitization-driven
business environment requires an agile IT that can deliver quickly.
IT practices—including and especially IT planning and portfolio
management—must strive for greater integration to meet the
demands of digital business. Only an integrated IT environment
can help maximize the benefits of automation.
IT management involves many disciplines
As IT has grown to become the technological underpinning of today’s business, so has the number of activities for managing its various aspects. Disciplines such as enterprise architecture management, business process analysis, IT portfolio management, change configuration management, enterprise resource planning and IT planning have evolved to define the purpose, scope and tasks of individual work groups. Good software roducts have been developed to support each of these areas with information reservoirs, automated workflows and guidelines for governance. They contribute greatly towards process efficiency and effectiveness, and IT staff depends on them to run a smooth ship. Working like a team of experts, each “specialist” system is focused on its own domain while collaborating with other systems to hand off and receive required information. Standards have done much to promote this interdependence, bringing greater synergy into the IT complex and greater value to the user. Only an integrated IT environment can help maximize the benefits of automation. Consider the following advantages:
• Re-use of existing information • Minimal redundant data entry TABLE OF CONTENTS
1 Introduction
1 IT management involves many disciplines 3 Data interchange and product
interoperability
4 Alfabet and BPA systems: a 360° view for business and IT transformation 5 Alfabet and CMDB systems: strategy and
planning meet operations excellence 7 Alfabet and the IT catalog: easing
maintenance of the technology portfolio 7 Alfabet and project management: demand
to execution program planning
8 Alfabet and human resource technologies: change propagation to organizational structures
9 Alfabet and ERP systems: cost and budget information exchange
10 Alfabet and the SOA repository: closed loop process for planning, designing and running SOA infrastructures
11 Alfabet and GRC tools: better risk management
11 Adaptability and compatibility in heterogeneous IT environments 11 Related resources
• Complete and current data • Reliable information base
• Enforcement of procedures, policies and naming conventions • Interactive applications
• Comprehensive views onto IT • Greater insight into interrelated data
IT portfolio management and IT planning – two integrative disciplines
IT portfolio management is most effective when the many sub-portfolios making up the IT portfolio are integrated with each other and information is provided on how they relate to each other. By understanding the interdependencies among the various portfolios— application, project, technology, demands, etc.—the organization can make better-informed decisions on IT change, and enjoy the confidence of being able to estimate the impact on all parts of the enterprise. Analysis of the relationships of the different portfolio elements are often based on information from other sources—information such as technology life cycles, organization structure or business processes. Thus, an IT portfolio management must be able to capture data from other sources easily.
Efficient and reliable IT planning requires insight into all of the relevant planning
elements—demands, project proposals, architectural designs, human resources, corporate policies, business strategies and cost information—in order to quickly understand which plans are feasible and free of conflict. Much of this information is maintained by other sources so that any tool for IT planning must be well integrated with external sources in order for planning to be accurate.
Likewise, because IT portfolio management guides the direction and scope of change, and IT planning effects changes on the IT landscape, these two disciplines need to convey change information to other activities such as project portfolio management and enterprise resource planning, which then make the necessary adjustments at the detailed level. These symbiotic relationships are what ensure unity and order in the IT domain. Alfabet – the linchpin for business & IT alignment
Situated at the intersection of business strategy and IT strategy, Alfabet plays a central role in IT management, helping to determine how business capabilities are best supported, which projects to embark upon, which IT investments should be made, and how costs can be reduced. It presides over a multitude of interfaces to adjacent systems to ensure a complete and accurate information basis. Change information from other IT management systems is reliably propagated through to every occurrence of an artifact. Alfabet supports all standard and commonly used IT management products. This white paper covers the most commonly used integrations.
Figure 1: Effective IT planning and portfolio management requires tight integration with other IT management
Alfabet
IT Planning and Portfolio Management
Business ProcessAnalysis ManagementProject CMDB / ITSM*
SOA Registry and
Repository Resource Planning Enterprise Governance, Risk and Compliance * Configuration Management Database / IT Service Management
Data interchange and product interoperability
There are two methods for exchanging information between Alfabet and other tools: • Alfabet Web Services (SOAP and REST)
• Alfabet Data Integration Framework
Alfabet Web Services are designed to allow direct access to the data stored in the
Alfabet database from external programs that run on different platforms. Platform interoperability is based on either REST or SOAP. It enables service requests via HTTP to the Alfabet database from programs that are written using different programming languages and that run on different operating systems.
Using Alfabet Web Services for data exchange offers the following advantages: • Synchronous access: the Web service can be called at any time based on any kind of
event
• External interface: the Web service can be consumed from any external service or application via URL
• Independency of data source and format: data management is part of the client implementation
• Freedom of development: “unlimited” flexibility in usage of data and available operations
Alfabet Data Integration Framework (ADIF) is a configurable mass update facility
for high performance import, export and manipulation of large data volumes. High performance is achieved by performing data translation, formatting and writing in single database transactions. Configuration of integration solutions in ADIF is done using SQL, T-SQL or PL/SQL to provide users with a simple and well-established facility for defining the data integration.
ADIF provides automatic structure recognition for CSV, XLS, XSD and XML files whereby one import or export package can contain several data sources of different types. It provides visual design of import, export and data manipulation packages and a visual debugger to validate correctness of the implemented business logic in controlled step-by-step execution. Import, export or data manipulation jobs are started as a synchronous or asynchronous process and can be embedded in established enterprise integration solutions.
Using ADIF for data exchange offers the following advantages:
• Fast data upload/modification: major parts of ADIF scripts are executed directly on the database
• Transactional: all changes are executed within one transaction with full roll-back in case of an error
• Various data sources: ADIF can process data from various sources at once
• Various data formats: Microsoft® Excel® , CSV, XML, database and LDAP are supported
• Development environment provided: ADIF contains a full development environment for scripts
As the integrity and consistency of data is of utmost importance in Alfabet, quality checks are performed by Alfabet during imports to ensure that inconsistencies and contradictions of data from the originating tool are not taken over. It is often the case that the originating data source permits data discrepancies due to lack of adherence to established modeling conventions. Alfabet compensates for this by enforcing correct input on its own. For example, if a class has start and end date attributes, Alfabet requires that the end date is later than the start date, which may not be the case for the tool from which such data is imported.
Beyond the scope of data interchange is the aspect of product interoperability. This provides the ability to extend the user’s point of view into the information base of another product and/or actually traversing from one product to another. Alfabet offers this, for example, for ARIS Business Process Analysis (BPA), as explained in the next section.
The decision whether to use Alfabet Web Services or the Alfabet Data Integration Framework (ADIF) should be based on the organization’s needs. If the need is for continuous data integration to or from a third party application, Alfabet Web Services should be used. If what is required is a one-time or infrequent batch data export or import, ADIF is preferable. Another criteria is the amount of data being exchanged. For large amounts of data where performance is important, ADIF is better suited.
Alfabet and BPA systems: a 360° view for business
and IT transformation
In order to facilitate big transformation initiatives, business process executives need to understand large business concepts and translate them in terms of what they mean for different parts of the company. It’s no longer about optimizing performance of the individual process. It’s about re-thinking processes altogether: How do they connect across the enterprise? How do they relate to the customer experience? What is their context and location? How can IT help re-define processes into a digital experience? What new processes are needed? Business process professionals need to start thinking about enterprise goals as a starting point for process design and in today’s digital business age, those goals will more than likely have a large IT component.
Digital business is also having an effect on Enterprise Architecture (EA) and IT planning across the globe. EA and IT planning practices must accelerate their efforts to become more business-oriented, architecting for business outcomes and not for the perfect standard platform. They need to prove themselves in their ability to purge traditional systems-thinking to make room for design-thinking in the sense of human experience and not solution design. Already existing EA capabilities are needed more than ever before: holistic thinking, governance, planning and coordination of activities across the enterprise. Applying these to an expanded BPA is important for success in executing transformation to a digital business.
In order to provide the interoperability needed to build the digital enterprise—from translating the digital enterprise strategy into enterprise operating model and business capability requirements, capturing the business model, defining the business processes and planning the IT landscape that supports them—Alfabet integrates with the most common BPA tools such as Casewise® and ARIS. This integration allows companies
to close the gap between business and IT to create digital systems of differentiation that drive front-line agility by providing a continuum of planning and management support from the highest level of business assessment and definition to the individual activities in IT planning and portfolio management. Together, Alfabet and BPA tools greatly improve agility in providing: digital business solutions by providing tighter business-IT collaboration from inception to implementation of business solutions; clear insight into change impacts on process and IT; cost reduction through business and IT standardization; and revenue growth through customer focus and market differentiation.
Figure 2: Alfabet integrates tightly with ARIS to enable full understanding of the impact of changes to processes or to the application landscape. It also accelerates solution design for new digital processes.
Alfabet can work with BPA products in a read-only modus or bi-directionally to allow changes to be made to business process descriptions and definitions on either side. Alfabet has a particularly tight interoperability with ARIS allowing for regular synchronization of data between ARIS and Alfabet. Additionally, the user can easily traverse between the user interfaces of Software AG’s ARIS and Alfabet for a 360-degree view of business processes and their corresponding application portfolios. The user can move from Alfabet to a specific Event-driven Process Chain (EPC) / Business Process Modeling Notation (BPMNTM) diagram in ARIS or choose a model in ARIS and link to the
Alfabet and CMDB systems: strategy and planning
meet operations excellence
EA, IT planning and portfolio management tools such as Alfabet are typically the system of record for change planning of the IT environment (“change the company”). The Configuration Management Database (CMDB) is the system of record for the current configuration of the IT environment (“run the company”). Both systems are dependent on each other for relevant and accurate information. Alfabet can relate data about applications and their business context, technologies, standards and planned changes to the CMDB so that the CMDB has a better understanding of the change impact on business, better control of IT standards and a basis for change operationalization. By relating data from the CMDB on IT deployments and locations, performance metrics (for example, incidents and downtime) and actual changes to Alfabet, Alfabet has a better understanding of change impact on deployed IT, intelligence for portfolio analysis and assurance that deployed IT follows strategy. Generally, data and process quality are improved. Such integration provides real benefits in the area of technology and application governance by ensuring that IT standards which are defined are also enforced. This facilitates reduction of IT complexity, costs and risks. The potential cost reductions are very high and play a significant role in moving IT spend from keep-the-lights-on to transform-the-business. Standards enforcement is not the only benefit. By making the wealth of information in a CMDB on the state of IT available to Alfabet, integration supports choosing the right technologies and applications for the business. Risky technologies and application dependencies become transparent leading to their elimination from the portfolio. Thus IT risks are reduced and business risk along with it.
There are various ways to integrate Alfabet with a CMDB depending on the use case. Here are a few examples.
Business continuity management
The information interchange between Alfabet and a CMDB can improve risk management capabilities. Location and deployment information from the CMDB can be used to support rules-based application and technology risk assessment. Where an application is deployed can determine whether it needs to have a high risk profile or not. Alfabet provides the risk profile of the application, answering questions such as “Does the application support critical processes?” or “Is the application operating on sensitive data?”. Performance metrics from the CMDB can improve the quality of risk assessment on an application or technology. With better intelligence on the risk profile and performance of a certain application or technology, IT planners can instigate changes to mitigate risks and communicate these to the CMDB which records the change.
planned application and technology changes to mitigate risk
locations and deployments performance metrics updates mitigating actions IT LANDSCAPE GOVERNANCE AND PLANNING IT RISK ASSESSMENT SERVICE DESK CMDB/ITSM MODULES CMDB/ITSM
ALFABET
Figure 3: The integration of Alfabet and a CMDB/IT Service Management (ITSM) system can help ensure business continuity.
By integrating the IT operations processes managed within the CMDB and the IT governance processes managed within Alfabet, silos within IT are broken down and processes improved. This leads to better results from IT and to improved relationships between IT departments.
Technology approval
In this example, a company could implement a process for approving requests from projects to use new technologies. Such a process transverses both Alfabet and the CMDB to confirm the existence or non-existence of a requested technology and ensure that projects use only approved technologies. The direct link between the two products streamlines the process and makes it transparent for all stakeholders as well as ensures good collaboration between projects, operations, EA and IT planning.
technology usage request REQUESTS NEW TECHNOLOGY FROM SERVICE DESK CMDB/ITSM LANDSCAPE
GOVERNANCE & PLANNING
status = rejected service catalog entry of alternative technology
information on the approved technology service catalog entry of
existing technology YES YES alternative exists? inform project create service catalog entry service request creates the CI CMDB/ITSM ALFABET already exists? rejected? project team
Figure 4: This integration scenario demonstrates how integration of Alfabet with a CMDB/ITSM system can be used to automate the process of technology approval.
Application retirement
Alfabet and the CMDB can be integrated in a process for application retirement, with Alfabet being used to make the plans to retire an application and monitor its life-cycle. At a specific point in time, Alfabet submits a service request for the retirement of the application, which is executed by the CMDB and the retirement (or non-retirement) communicated to Alfabet. Thus, operations staff and other stakeholders are informed in a timely manner, changes can be planned and coordinated, and the plan confirmed as to whether it reflects reality or not.
confirmation of retired CIs CMDB/ITSM information on
technologies that could not be retired (they are still used which is in
conflict to the plan)
service request for retirement of the application service request for retirement of any technologies made redundant
(according to the plan)
retirement six months away IT LANDSCAPE GOVERNANCE AND PLANNING APPLICATION RETIREMENT DATE LIFE-CYCLE MONITOR SERVICE DESK CMDB/ITSM
ALFABET
Figure 5: Integration between Alfabet and a CMDB/ITSM system can ensure that applications are retired according to plan or that the plan is changed if an application can’t be retired as planned.
Integration of Alfabet with a CMDB/ITSM system means: • Service and delivery are aligned to strategy and planning • Less errors due to transparency across IT silos
• Collaboration and IT processes are more efficient • Data with which IT is managed is more reliable • Less risk and more value
Alfabet supports data exchange with IT operations solutions such as HP® UCMDB,
HP® Asset Manager, BMC Remedy®, BMC Atrium®, IBM® Tivoli® ITSM and Microsoft®
Operations Framework.
Alfabet and the IT catalog: easing maintenance
of the technology portfolio
Data quality is one of the biggest concerns around an Alfabet implementation. Current and correct information is essential for critical decisions. Maintaining the technology catalog of an enterprise that can have thousands of technologies is an arduous, error-prone task and one that has the potential to compromise the quality of information in Alfabet. To counteract this potential problem, Alfabet provides interoperability with the online service Technopedia which is provided by BDNA® Corporation. Technopedia is a
comprehensive IT catalog of enterprise hardware and software products. Implementing the Technopedia repository in the context of vendor products and components in Alfabet ensures complete and up-to-date information necessary for successful IT planning and enterprise management.
Users can import the products captured in the Technopedia repository to Alfabet including attributes describing the product, life-cycle information, as well as data about the vendor providing the product. The data regarding the imported product and vendor can be updated on a regular basis by executing an ADIF import scheme provided for this purpose. Communication to the Technopedia marketplace is managed through a secured HTTP protocol to keep information on the vendor products a company is using invisible to outsiders.
The benefits of the interoperability between Alfabet and an IT catalog such as Technopedia are:
• Reduced efforts to manage vendor product, vendor and life-cycle information • More accurate information on end-of-life for vendor products, thus lowering risk of
technology obsolescence
• More readily available information on vendor product usage across the enterprise landscape resulting in lower audit costs
• Lowered cost of non-compliance with vendor product license agreements based on more accurate information about license usage (in conjunction with the CMDB and Alfabet’s application portfolio management function)
• Lowered cost for vendor product license agreements due to better understanding of the licenses truly required
Alfabet and project management: demand to
execution program planning
Because of its significance to Project Management (PM), Alfabet has several integration points for exchanging data with PM systems. Whereas a PM system takes care of the “hard-wiring“ of the project for implementation, Alfabet is concerned with thorough inspection into the demands and the resulting project proposals that will generate projects, their alignment with business strategy, and their effect on the EA and IT strategy. The “whole view” approach that Alfabet offers in determining which projects to invest in is essential for a project’s success, for no matter how well a project is executed, if it doesn’t support enterprise strategy or causes major conflicts in the IT strategy road map, it will have been a futile exercise and a waste of money. As Forrester states:
“In the bid to win, serve, and retain customers, taking a traditional approach to portfolio management is no longer sufficient. Siloed, project-centric, or technology asset portfolios must be replaced by a holistic view across strategic and operational investments, assets, resources, and services. To accomplish this, business and technology planning must move beyond alignment to integration. As companies continue on their journeys to integrated portfolio management, the ability to aggregate and analyze data from internal and external sources to build, inform, and guide strategic portfolio execution moves from nice-to-have to essential.” (Forrester Research, The Forrester Wave™: Portfolio Management For The BT Agenda, Q1 2015, M. Visitacion, G. Barnett, March 18, 2015)
The partnership between a strategic planning and portfolio management tool like Alfabet and a PM tool is a very natural one and the touchpoints easily configured. Demands are captured by both systems with an interchange taking place to ensure that strategic IT demands land in Alfabet where they can be thoroughly evaluated, consolidated, analyzed for redundancy, and converted into a project proposal. Non-strategic demands are passed on to the PM product for further processing through change management. After project proposals have been evaluated and prioritized in Alfabet, they are released to project management for execution. Here the project setups are reviewed and released for more detailed project planning concerning definition of tasks, assignment of resources, time management, budget, etc.
The updated information on budget and work items is passed back to Alfabet’s project portfolio governance capability, allowing this information to be incorporated into subsequent prioritization and budgeting rounds. The PM product also communicates scope change requests to Alfabet as these could have an impact on the EA and further evaluation rounds. In an iterative process, changes in the budget item and work item structures are passed back to the PM tool for further processing and then back again until final project approval. PM solutions that are supported are those such as CA Clarity, Planview®, HP® PPM, Changepoint®, Microsoft® Project Server.
Demand
s Projects
Demand
Management ManagementProgram
Resource Management Project Management Time Management Change Management Demand Management
Enterprise Architecture Management
Scope Change Management Project Portfolio Governance Target Architecture Design Business Strategic Planning
PM system
Alfabet
Figure 6: The integration of Alfabet with a project management tool increases the integrity of both portfolio management and project execution.
Alfabet and human resource technologies: change
propagation to organizational structures
Architecture objects are associated with organizational data, such as people and organizational units to anchor the objects into the organization. Organizational units are one of the dimensions that form the framework for IT master planning. Further, Alfabet provides transparency into the personnel aspect of planning through features such as stakeholder and owner definition, as well as comprehensive collaboration possibilities such as task assignments, alerts and collaboration windows. It is, therefore, very important that human resources-related data is kept current. Data such as business card information and corporate user ID can be imported as well as organizational units and the organizational structure. Changes to organizations and human resource directories can be automatically mirrored in Alfabet. Alfabet imports data from common systems such as SAP® and Oracle® PeopleSoft as well as from in-house developed directories.
User data can also be imported into Alfabet from enterprise directory systems such as Microsoft® Active Directory®, ODSEE® and IBM Security Directory ServerTM on demand at
run-time.
Alfabet and ERP: cost and budget information
exchange
Cost management is a business discipline that is part of IT planning and governance. It requires a formal process framework for budgeting, cost aggregation and allocation models, chargeback schemes and their relationships to business strategy. It must be underpinned by general accounting principles (such as activity-based costing). The process framework must clearly identify all IT cost components and the fundamental drivers and behaviors of these costs from which the appropriate cost control strategies can be devised.
A key component of IT cost management is a systematic approach to IT budgeting that embraces planning for investments and operating expenses alike. In the context of project portfolio governance that involves the definition, planning, assessment, prioritization and budgeting of project proposals, projects and their associated investment budgets are planned, which typically lead to costs associated with IT operations upon project completion.
The risk of incorrect investment decisions is very real and can be devastating to an enterprise— especially in a tightening economy. Reducing operating expenses with the goal of improving efficiency—running business processes at lower cost, outsourcing or reducing vendor costs—is just as fraught with potential risks. Without the ability to capture costs appropriately to be able to aggregate totals for individual business services, processes and domains, the organization can’t identify:
• True costs of IT’s support for business processes or business capabilities • Redundant or inefficient IT support of business processes and capabilities • Consequences of system roll-outs, postponements or cancellations
• Processes that are candidates for an outsourcer who can deliver at lower cost Alfabet provides an API allowing cost information from ERP tools to enter the system and be mapped to artifacts. Conversely, Alfabet sends budget and cost information to cost centers and accounts in ERP tools. Alfabet interfaces to the leading ERP systems from vendors such as SAP and Oracle.
Business-IT alignment is the key to reducing IT operating costs and prioritizing projects with minimal risk to the business. Integration with cost management and accounting tools is essential for making the right investment and cost-cutting decisions.
Alfabet and the SOA repository: closed loop
process for planning, designing and running SOA
infrastructures
EA, IT planning and portfolio management tools such as Alfabet depend on tools like CentraSite to be the SOA registry and repository for design and run-time governance for services. SOA tools depend on tools like Alfabet to govern the service portfolio creation process. Together they can provide end-to-end service life-cycle management. In Alfabet, service requests go through a rigorous demand-to-budget process with thorough examination of service requests regarding alignment with corporate, business and IT goals and strategy as well as redundant requests and impact to the organization’s risk exposure.
New services and extensions to existing ones are planned in the context of a project proposal including responsibilities, roles, business case, etc. Upon approval, the business service is committed to Alfabet’s repository and becomes part of the baseline architecture. Technical services are handed over to the SOA repository, which is responsible for design, implementation, testing, deployment and tracking of SOA services. It hands over information on service status, usage and performance information to Alfabet. Service performance information helps identity bottlenecks and risk areas and address those during forthcoming planning and portfolio management. Data can also be aggregated at the business process level and used to identify strengths and weaknesses in IT support for business processes.
In using Alfabet together with an SOA repository, a company has: • A business architecture that is structured for re-usability
• An enterprise-wide uniform service classification
• Identification of services that are important to the enterprise • Identification of deficiencies in the current service implementation • A governed process for creation of services
• Centralized service creation and maintenance
• Service performance information for optimizing the service portfolio
SOA Governance Plan Strategize Implement Deploy Monitor SOA repository ALFABET RUN INVENTORIZE Strategic KPI Performance indicators
Strategy fulfilling projects Strategic goals and demands
Inplemented services and BPELTM
applications Deployed services
Approved solutions
Deployed services Request for installation
Requested services
Alfabet and GRC tools: better risk management
With effective IT risk management processes in place, IT organizations are able to control IT’s integrity with regard to applications, projects, data, systems, and employees to avoid malfunction while sustaining business success. An additional benefit of IT risk management is that it improves operational performance and, thus, lowers the number of incidents and fosters better business continuity. Another important aspect addressing the importance of IT risk management is compliance, i.e. the consistent enforcement of and compliance with standards and regulations (e.g., SOX, ISO 27002 and data protection laws). IT risk management comprises the inventorization and prioritization of applications to identify possible risks, the assessment of the risks identified, and, of course, their mitigation in order to reduce the overall threat to the enterprise.
Alfabet integrates with common GRC tools to:
• Import, exchange and synchronize the objects required for IT risk assessments, namely applications, supported business units/processes, locations, technologies and IT services
• Receive risk indicators in order to map them to the EA model to support portfolio and SWOT analysis
• Send the results of application risk assessments to the GRC solution for overall operational risk assessments
Adaptability and compatibility in heterogeneous
IT environments
With the diverse needs and unique solutions each IT organization has, any central planning and portfolio management solution will need to be open to the standard tools in place today. Alfabet provides integration capabilities for:
• Interconnectivity with business intelligence solutions, such as SAP® BW, SAS®,
Hyperion® and Cognos®
• Document exchange with document management systems, such as EMC®
Documentum® and Microsoft® SharePoint®
• Email integration with communication platforms, such as Microsoft® Outlook® and
Lotus Notes®
• Workflow integration support for tools, such as Microsoft® BizTalk®, Microsoft®
SharePoint®, MQ Series® and IBM® WebSphere®
• Data import/export to and from Microsoft® Office
• Export of graphics in Microsoft® Visio®
• Integration with portals, such as SAP, Microsoft SharePoint and IBM WebSphere • Data import/export for relational databases, such as Oracle, Microsoft® SQL Server®
and Microsoft® Access
• Support for XML data structures, such as Software AG’s Adabas
• Interfaces to requirements (demand) management tools, such as agosense®.
requirements, HP Quality Center®/ALM, IBM Rational® Doors, Intland Codebeamer,
Jama® Contour, Microsoft® Team Foundation Server, PTC® Integrity, Polarion®
Requirements, RALLY Software® and Visure the Requirements Company®
• Integration with test management tools, such as HP® Quality Center/ALM, Polarion®
QA, PTC® Integrity and TOSCA Testsuite®
Related resources
Software AG white paper: Converging Business and IT to Transform the Enterprise
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