5
ENVIRONMENTAL AND SOCIAL
TRAINING ACTIVITIES
A construction worker sits on machinery on the ROW in Azerbaijan
Warning sign along the pipeline
5-1
5 ENVIRONMENTAL
AND
SOCIAL
TRAINING
ACTIVITIES
5.1
PROJECT WIDE APPROACH
Training is a critical part of all project activities and takes place at all levels of BTC’s management structure (Figure 5.1). The ultimate objective of the training is to ensure that all employees, including those of the contractors, are effective in their job and are able to carry out their environmental and social responsibilities.
The scope and detail of training is tailored to match the differing needs of the target group. At the most general level, all employees receive induction training where the objective is to raise everyone’s awareness in terms of environmental and social issues, together with health and safety and other company policy issues.
Toolbox talks are a more informal way of providing information and practical advice to employees as well as continuously refreshing their E&S awareness on a range of specific issues relevant to their work environment. BTC is also using the results of internal and independent third party audits to continually re-focus the toolbox talks and determine priority topics.
There is also an informal training element that should not be underestimated. This involves day-to-day coaching in the field by environmental and social personnel. This coaching covers the whole gamut of environmental topics and serves to complement and in many cases reinforce the themes covered in the toolbox talks.
Specialist training courses are provided to increase employees’ competency levels and target specific issues, activities, equipment or environmental and social conditions that require special attention.
Some of the project’s training activities extend beyond the project workforce and into the community. These community outreach programmes include community safety and HIV/AIDS awareness. The project also works with national institutes and organizations in workshop sessions that serve to increase capacity or share experiences. For example, in Azerbaijan an international curator has been sponsored by BTC to train Institute of Archaeology staff in the use of international handling, analysing and storing practices for BTC related archeological finds.
There is also a NGO training and capacity building component build into the NGO monitoring programme. This aspect is discussed in Case Study 5.1.
5.2 AZERBAIJAN
The training programmes described in the Q1 report continue to be conducted across all levels of the project. Updated BTC training participation figures are highlighted in Tables 5.1.
Table 5.1: BTC Azerbaijan Environmental and Social Training Progress in Q2 2004
Organizational Target Group Employees trained
(as percentage of target group)
Site Supervisor Environmental Induction 100
Field Environmental Officer Training 100
General Environmental and Social Induction 64
Figure 5.1: Training Overview
E&S Awareness/Orientation ESMS/Audits Toolbox Talks Skills/Competency Training
T R A I N I N G O V E R V I E W
T R A I N I N G O V E R V I E W
Community Outreach
Course Target audience Course Target audience Topic Target audience Course/Topic Target audience Topic Target audience
Basic Environmental Induction E&S Training for Site Supervisors E&S Responsible Behaviour Environmental Field Officers Training Site Supervisor E&S Induction General E&S Induction Site construction personnel Site supervisors All staff Environmental Field Officers Site supervisors All staff Environmental auditing ISO 140001 ESMS Awareness E&S Department staff E&S Managers All staff Unauthorised access Pollution prevention Topsoil shipping and management Environmental protection Fuel and re-fueling Erosion control Reinstatement Hydrotest water management Chemical storage Noise control and monitoring Cultural heritage Dust control Spill response Traffic management Offroad and
defensive driving Drivers Responding to
media Community LiaisonOfficers Waste management Site supervisors Ecology and soil
management
Site supervisors, Environmental Field Officers Plant maintenance Plant operators Conflict management and resolution Community Liaison Officers Environmental Protection Standown for Borjomi
Site supervisors & Site construction personnel, Georgia Borjomi/ Bakuriani
constrains and concerns
Site supervisors & Site construction personnel, Georgia HIV/AIDs Prevention Programme BTC and Contractor employees Water and soil
sampling Field staff Field laboratory
handling Field staff Museum/ archaeological artefacts collections, care and management Museum staff Incinerator
operations Incineratoroperators Wastewater treatment plant operations Wastewater treatment plant operators NGO capacity building HIV/AIDS Awareness School Safety-themed Drawing competition Community safety awareness NGOs Project-affected communities Local schools Project-affected communities E nvi ron m e nt al F iel d O ff ic ers, Si te s uper vi sors , S ite c o ns tr uct ion per sonne l
Rare species and ecologically sensitive areas ROW Awareness for drivers Waste management Housekeeping
E&S Awareness/Orientation ESMS/Audits Toolbox Talks Skills/Competency Training
T R A I N I N G O V E R V I E W
T R A I N I N G O V E R V I E W
Community Outreach
Course Target audience Course Target audience Topic Target audience Course/Topic Target audience Topic Target audience
Basic Environmental Induction E&S Training for Site Supervisors E&S Responsible Behaviour Environmental Field Officers Training Site Supervisor E&S Induction General E&S Induction Site construction personnel Site supervisors All staff Environmental Field Officers Site supervisors All staff Environmental auditing ISO 140001 ESMS Awareness E&S Department staff E&S Managers All staff Unauthorised access Pollution prevention Topsoil shipping and management Environmental protection Fuel and re-fueling Erosion control Reinstatement Hydrotest water management Chemical storage Noise control and monitoring Cultural heritage Dust control Spill response Traffic management Offroad and
defensive driving Drivers Responding to
media Community LiaisonOfficers Waste management Site supervisors Ecology and soil
management
Site supervisors, Environmental Field Officers Plant maintenance Plant operators Conflict management and resolution Community Liaison Officers Environmental Protection Standown for Borjomi
Site supervisors & Site construction personnel, Georgia Borjomi/ Bakuriani
constrains and concerns
Site supervisors & Site construction personnel, Georgia HIV/AIDs Prevention Programme BTC and Contractor employees Water and soil
sampling Field staff Field laboratory
handling Field staff Museum/ archaeological artefacts collections, care and management Museum staff Incinerator
operations Incineratoroperators Wastewater treatment plant operations Wastewater treatment plant operators NGO capacity building HIV/AIDS Awareness School Safety-themed Drawing competition Community safety awareness NGOs Project-affected communities Local schools Project-affected communities E nvi ron m e nt al F iel d O ff ic ers, Si te s uper vi sors , S ite c o ns tr uct ion per sonne l
Rare species and ecologically sensitive areas ROW Awareness for drivers Waste management Housekeeping
5-3 During the reporting period the facilities and pipeline contractors also continued with their training programmes. Up to the end of June, 98% of all CCIC staff had passed the 2-day “SAFE” HSE induction programme. This induction includes a 2-3 hour session on E&S issues. The section of the programme dealing with cultural awareness and sensitivity was updated during Q2. Contractor staff also participated in a variety of toolbox talks covering a range of topics, including waste management, spill response, earth works (subsoil/topsoil), environmental information (Red Data Book registered flora and fauna species), dust control, cultural heritage / archaeological finds, noise control, HDD works, erosion/sediment control, chemical storage, fuel and refueling, hydrotest water management, watercourses, and reinstatement/biorestoration.
The numbers of individuals participating in these talks for the quarter are summarized in Table 5.2.
Table 5.2: Number of Contractor Employees that received Toolbox Talks in Q2 2004
Contractor April May June
CCIC 984 956 786
SPJV 766 888 1099
Community Safety, Social Induction and Social Awareness training courses were presented to SPJV personnel with a total of 34 employees being trained during the month of June. The section of the programme dealing with cultural awareness and sensitivity was updated.
5.3 GEORGIA
In May BTC mobilized an expatriate Field Trainer to assist SPJV refine and implement the Environmental Training Program for the field workforce, particularly those working on the Borjomi section (see Box 5.1). This effort involved a Training Needs Assessment and the preparation of Environmental Briefing Cards for the field crews. Topics covered included environmental protection, topsoil stripping, and water body crossings.
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SEECCTTIIOONN
Given the particularly sensitive nature of the Borjomi section in Georgia, additional environmental training was carried out at this location prior to the start of construction. (Note that tree-felling had been carried out in the previous year). BTC also implemented an Environmental Protection stand down for BTC and JV management, supervision and construction staff associated with work in the Borjomi section. Forty staff were in attendance at this four hour session that was given by BTC higher management This activity was subsequently followed in June by a 45 minute awareness course on the constraints and concerns associated with the Borjomi area (e.g., reduction of ROW width, bear crossings, species to be preserved, pollution prevention etc.).
During the quarter BTC Community Liaison Officers received intensive on-the-job training from two recently recruited expatriate Field Supervisors.
The Facilities Team conducted 95 toolbox talks covering a range of subjects including: housekeeping, waste segregation, oil spill control, pollution prevention and environmental protection.
Pipeline Team conducted 347 toolbox talks. The subject of these talks included: oil spill response, waste management, refueling, pollution prevention, topsoil management, erosion control measures, noise pollution, tree felling, unauthorized access and protection of cultural heritage, etc.
An oil spill response drill involving about 20 people (engineers, supervisors, refueling helpers, Fuel Tanker Drivers) was conducted in May at Akhaltsikhe Mechanical Yard, and the SPJV Environmental Manager delivered on-site training at KP 226 to Construction Managers, front-end engineers, foreman and supervisor regarding erosion control measures (viz. diversion berms, sediments traps, settling pond, sand barriers etc), topsoil stacking, and maintaining buffer zones at water crossing.
Social training continues to be provided in all of the pipeline lots and facilities. Employees undertook training on the BTC project’s social policy, community relations’ rules, employee’s contribution to improved community relations performance and mitigations for community safety. Updated social training information has been prepared and translated ready for incorporation into the training program of the new expatriate Field Trainer (see above).
5.4 TURKEY
5.4.1 CONTRACTOR
AND
SUB-CONTRACTOR ENVIRONMENTAL AND SOCIAL
TRAINING
Recruitment for pipeline and facilities construction is an ongoing activity in Turkey. All new hires receive environmental and social induction training. Table 5.3 summarises the numbers of Contractor and sub-contractor personnel that received environmental and social induction and refresher training in Q2.
Table 5.3: Number of Employees that underwent Environmental and Social Induction Training in Q2 2004
April May June
Pipeline 949 705 770
Pump Stations 647 429 341
Ceyhan Marine Terminal 439 409 416
In addition to induction training, both toolbox talks and specialist environmental and social training continued to be provided in the field. Toobox talks are given daily in each spread and at the facilities and were provided on the following topics:
• Pollution prevention, including use of spill kits, fuel handling, spill response and control, emergency response and waste water treatment plant operation
• Soil management, including topsoil stripping and temporary erosion control measures
• Waste management, including waste segregation and hazardous waste management
• Ecology and general environmental awareness • Archaeology
At the Ceyhan Marine Terminal additional environmental training was provided in air quality management, noise and vibration management and aggregate management. Social training continues to be provided in all of the pipeline lots and facilities. Employees undertook training on the BTC project’s social policy, community relations’ rules, employee’s contribution to improved community relations performance and mitigations for community safety.
5-5 Botaş also undertook a series of Community Safety Awareness ‘train-the-trainer’ sessions for the Contractor Community Relations Teams in Adana (Ceyhan Marine Terminal) and Erzurum (northern Lot B).
5.4.2 BOTA
Ş
TRAINING
During the second quarter Botaş continued to provide environmental and social training to employees. Tables 5.4 and 5.5 show the percentage of employees that have completed their required environmental and social training.
Table 5.4: Percentage of employees that have undertaken required environmental training up until end of Q2 2004
Type of Environmental Training Pipeline Pump
Stations Ceyhan Marine Terminal
Environmental Induction Training 99 97 85
Reinstatement 99 89 77 Waste Management 98 90 77 Noise Management 98 90 77 Air Management 98 90 88 Traffic Management 98 90 57 Aggregate Management 99 90 73
Contaminated Land 99 90 N/A
Fuel Storage and Handling 99 90 69
Water Quality and Control 99 90 55
Archaeological Management 99 90 78
Environmental Policy 99 N/A 60
Environmental Management System 99 90 50
Seasonal Constraints 99 N/A N/A
Accident/Incident Investigation Reporting 99 90 73
Off-shore Construction Monitoring N/A N/A 53
Environmental Procedures 99 N/A N/A
Spill Response 99 90 69
Table 5.5: Percentage of Botaş employees that have undertaken required social training up until end of Q2 2004
Type of Environmental
Training Pipeline Stations Pump Ceyhan Marine
Terminal Designated Sate Authority Botaş Ankara Community Relations Training 73 50.2 66 64 83
Cultural Sensitivities and Site-specific Community Relations Issues
73 50.2 64 63 80
Community Relations
5.5 COMMUNITY
OUTREACH
In addition to the training of project employees, the BTC is committed to provide awareness and training courses to project affected communities. Some of this training is project related such as trench and traffic safety training while other programmes have broader community relevance such as sexually transmitted diseases.
Community safety meetings consist of general community safety meetings, traffic safety meetings, and women’s meetings (which include child safety issues). Specific community safety announcements are also made with regard to road construction or pipe transportation on roads near villages.
Community safety is also addressed in almost all community relations meetings. In Q2 2004, Turkey launched Community Safety Awareness Program involving a series of community safety films. These films were developed for BTC by a Turkish Film Company, for use in schools and local community meetings. Three films have been developed, each directed at a different age level of audience; one for children in grades 1-5, one for children in grades 6 to 8 and the other for young adults. Study exercises have also been developed to support information provided in the films. The children complete these exercises after they have seen the films.
Posters with safety messages about the risk of road traffic, playing near the construction activities and open trench have also been developed in all countries to reinforce the messages in the films. These are displayed in the schools and provide an ongoing reminder of important safety themes.
An HIV/AIDS Prevention Programme has been developed by BTC for all three countries. In Azerbaijan International Medical Corps (IMC) is undertaking the coordination and training of the programme on behalf of BTC (and SCP). IMC has also designed a set of educational materials including an interactive CD ROM to train BTC Contractor personnel, medical and lay persons. A local NGO, HAYAT, has been commissioned to undertake the training within Azeri communities. It is intended that training will be provided to policemen and women to raise awareness of the disease and to influence a change in attitude towards HIV/AIDS. The following specific topics will be covered:
• Public Health and HIV/AIDS and STIs • HIV/AIDS prevention in the medical facility
• HIV/AIDS health education outreach and counseling for the general population • Clinical aspects of HIV/AIDS and STIs
It is intended that health facilities in Kurdamir, Yevlakh, Tovuz and the cities of Mingechevir and Ganja as well as health providers from 24 villages will receive the training. These communities are primarily located within project-affected areas.
HIV/AIDS programmes are also being conducted in Georgia and Turkey. These programmes will be discussed in the Q3 report.
