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You can read the recommendations in the user guide, the technical guide or the installation guide for HP STORAGEWORKS EVA

DYNAMIC CAPACITY MANAGEMENT SOFTWARE. You'll find the answers to all your questions on the HP

STORAGEWORKS EVA DYNAMIC CAPACITY MANAGEMENT SOFTWARE in the user manual (information,

specifications, safety advice, size, accessories, etc.). Detailed instructions for use are in the User's Guide.

User manual HP STORAGEWORKS EVA DYNAMIC CAPACITY MANAGEMENT SOFTWARE

User guide HP STORAGEWORKS EVA DYNAMIC CAPACITY MANAGEMENT SOFTWARE

Operating instructions HP STORAGEWORKS EVA DYNAMIC CAPACITY MANAGEMENT SOFTWARE

Instructions for use HP STORAGEWORKS EVA DYNAMIC CAPACITY MANAGEMENT SOFTWARE

Instruction manual HP STORAGEWORKS EVA DYNAMIC CAPACITY MANAGEMENT SOFTWARE

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Manual abstract:

Valid license from HP required for possession, use or copying. @@Government under vendor's standard commercial license. The information contained herein is subject to change without notice. @@@@HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. UNIX is a registered trademark of The Open Group. Oracle is a registered trademark of

Oracle Corporation and/or its affiliates. Contents About this guide Intended audience . . . . . .

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. 8 HP StorageWorks Replication Solutions Manager installation guide 5 6 About this guide This guide describes procedures for installing and removing: · HP StorageWorks Replication Solutions Manager server software · HP StorageWorks Replication Solutions Manager host agent software Intended audience This guide is intended for personnel who install software in storage area networks that include HP StorageWorks Enterprise Virtual Arrays (EVAs). Readers need skills in: · · · · Storage area networks Operating systems HP StorageWorks Enterprise Virtual Arrays HP StorageWorks Command View EVA Related documentation The following documents are referenced in this guide: · · · HP HP HP HP HP StorageWorks StorageWorks StorageWorks StorageWorks StorageWorks Enterprise Virtual Array compatibility reference EVA Replication Solutions Manager release notes Replication Solutions Manager command

line user interface reference Replication Solutions Manager online help Replication Solutions Manager user guide You can find these documents from the Manuals page of the HP Business Support Center website http://www.hp.com/support/manuals In the Storage section, click Storage software and then select

your product.

HP StorageWorks Replication Solutions Manager installation guide 7 Document conventions and symbols Table 1 Document conventions Convention Blue text: Table 1 Blue, underlined text: http://www.hp.com Element Cross-reference links and email addresses website addresses · Keys that are pressed · Text typed into a GUI element, such as a box · GUI elements that are clicked or selected, such as menu and list items, buttons, tabs, and check boxes Text emphasis

· · · · File and directory names System output Code Commands, their arguments, and argument values Bold text Italic text Monospace text Monospace, italic text Monospace, bold text · Code variables · Command variables Emphasized monospace text CAUTION: Indicates that failure to follow directions could

result in damage to equipment or data. IMPORTANT: Provides clarifying information or specific instructions. NOTE: Provides additional information. TIP: Provides helpful hints and shortcuts. HP technical support Telephone numbers for worldwide technical support are listed on the HP support website: http://www.hp.com/support/. Collect the following information before calling: · · · Technical support registration number (if applicable) Product serial numbers Product model names and numbers Error messages Operating system type and revision level Detailed questions 8 About this guide For continuous quality improvement, calls may be recorded or monitored. Subscription service HP recommends that you register your product at the Subscriber's choice for

business website: http://www.hp.com/go/e-updates. After registering, you will receive email notification of product enhancements, new driver versions, firmware updates, and other product resources. HP websites For additional information, see the following HP websites: · · · · http://www. hp.com http://www.hp.com/go/storage http://www.hp.com/service_locator http://www.docs.hp.com Documentation feedback HP welcomes your feedback.

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To make comments and suggestions about product documentation, please send a message to storagedocsFeedback@hp.

com. All submissions become the property of HP. Product feedback To make comments and suggestions about HP Replication Solutions Manager, please send a message to storagedocsFeedback@hp.com. HP StorageWorks Replication Solutions Manager installation guide 9 10 About this guide 1 Preparation This

chapter describes the contents of the software CDs and downloads and explains the prerequisites for installing HP Replication Solutions Manager. Kit or download contents When you obtain HP Replication Solutions Manager (you can order the software in a kit or download it free from the Web), you receive the following: · Server software · Host agent software · RSM integrator HP Replication Solutions Manager server software HP Replication Solutions

Manager (the replication manager) is a graphical and command line user interface for managing replication on HP storage arrays. See HP StorageWorks Replication Solutions Manager administrator guide for a description of the software features. HP Replication Solutions Manager host agent software The replication manager host agent software is installed on a supported host server. The host agent software facilitates communication between the management

server and the host server. There is no user interface associated with the host agent software.

When you install the host agent software, you also install the HP Replication Solutions Manager CLUI client. The CLUI client is a command line utility that enables you to run replication manager commands from the host server. HP Replication Solutions Manager integrator Install the HP Replication Solutions Manager integrator on the management server to register the replication manager with Systems Insight Manager or System Management homepage. When

you install this integrator, it creates a link on either Systems Insight Manager or System Management homepage to monitor the management server. Downloading the software To download the software free from the Web: 1. Go to the HP StorageWorks Continuous Access EVA website: (You can use this

site whether you use HP Continuous Access EVA or not.) http://h18006.www1.hp.com/products/storage/software/conaccesseva/index. html 2. Click Software & drivers. 3. Download the replication manager server software. Only one download is required. 4. If you have Windows hosts, download the replication manager host agent software for Windows. Only one download is required. 5. If you have UNIX or Linux hosts, download the

replication manager host agent software for UNIX/Linux.

Only one download is required. HP StorageWorks Replication Solutions Manager installation guide 1 1 Simulation mode You can perform any replication manager function in simulation mode that you can perform in a production environment, with the following restrictions: · Only the Windows host agent is simulated. Other host platforms are not available for simulation. · The simulated host volumes can have only one virtual disk under them. In a production

environment, a host volume can comprise multiple virtual disks.

Simulation mode enables you to use all replication manager features without using production data and resources. This functionality is built into the replication manager and does not require separate installation or activation. If you plan to use simulation mode, HP recommends that you: · Install the replication manager on a Windows server that: · Does not have HP Command View EVA installed on it. · Is running a suppo on the browsing client. If you are

running HP Replication Solutions Manager 3.

0 or later, you can download and install JRE from the Java website www.java.sun.com. See the Browser and JRE support table in the HP StorageWorks Enterprise Virtual Array compatibility reference for supported JRE versions and browsers. If you are running HP Replication Solutions Manager 2.0 or earlier, please see the JRE Server CD for a list of supported versions, which can be downloaded directly from the CD. · In remote replication configurations,

HP recommends installing the server software on the same management server type at the local and remote sites. · If the files that exist on the management server or host server are newer than the software installation files, HP recommends that you do not replace these files. Setting credentials Setting credentials

requires that local or domain groups are created on the servers where you will install the replication manager server software and host software. Each group must contain at least one user. You must set credentials so the replication manager can: · Authenticate users with the operating system · Assign default privileges based on the operating system groups to which users belong · Authenticate application integration HP StorageWorks Replication Solutions

Manager installation guide 13 NOTE: In this section, unless a specific reference is made to the HP Storage Users group, user refers to all people who can access the software. Management server The management server credentials are created during the HP Command View EVA installation process. The manual procedure for creating the credentials is listed in this section for ease of reference. To set credentials on the management server: 1. Use the Windows operating system feature to create the following groups: · HP Storage Admins · HP Storage Users IMPORTANT: You must specify the group names exactly as

described in this step; otherwise the replication manager will be unable to authorize these groups when you log in to the replication manager. See your Windows documentation for instructions about creating groups. These groups have default privileges assigned to them. Anyone in the HP Storage Admins

group can view and perform all tasks. Anyone in the HP Storage Users group can only view information.

2. Create users and assign them to these groups. Enter a name and password for the user and select a group for the user. 14 Preparation Ensuring successful authorization After creating these groups, complete the following steps: 1. Access the Local Security Policy feature on the Windows operating system. The Local Security Settings window opens. 2. Select Security Settings > Local Policies > User Rights Assignment. 3. Double-click the Access this computer

from the network policy in the right Content pane.

4. Click Add User or Group. 5. Add the users you have created to this permission. See your operating system-specific documentation for further instructions. NOTE: If you are installing the replication manager on a Windows XP server (for simulation mode only), see your Windows XP documentation for instructions about setting this policy. Host server Setting credentials on the host server is optional. During the installation process, you will be prompted

about host-based authentication. If you choose to set credentials prior to the installation, you must enable this feature at this prompt in the installation process.

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NOTE: Enabling or disabling host-based authentication is only allowed during a first-time installation.

You will not be able to change the host-based authentication option during subsequent installs. To set credentials on a supported host server: 1. Use the operating system feature to create the appropriate group: · HP Host Agent Admins (supported Windows host) · hphaadm (all other supported hosts) IMPORTANT: You must specify the group name exactly as shown in this step; otherwise, authentication will fail. See your operating system documentation for instructions about creating groups. 2. Create users and assign them to a group (only one user is required for authentication). Enter a name and password

for the user and select a group for the user. See your operating system documentation for instructions about creating users. NOTE: On SLES (Linux) hosts, root cannot be a member of the hphaadm group. You must create a user other than root and assign it to the hphaadm group.

3. Enter the user's account credentials in the HP Replication Solutions Manager graphical user interface: a. In the Navigation pane, select Enabled Hosts. b. From the List view in the Content pane, select the enabled host for which you want to set credentials.

c. In the Content pane, select Actions > Set Credentials. The Set Credentials for Enabled Host window opens. HP StorageWorks Replication Solutions Manager installation guide 15 d. Enter the user name and password for the account created in Step 2.

e. Click OK. Oracle account If you plan to use Oracle replication features, an Oracle database administrator must create an account for HP Replication Solutions Manager on each Oracle database. NOTE: The Oracle features require a license. The process for using Oracle on the replication manager follows: 1. The Oracle database administrator creates the HP Replication Solutions Manager account on the Oracle databases. 2. Install the HP Replication Solutions

Manager server software. 3. Complete the initial setup and configuration of the replication manager.

4. Perform a discovery (global) to discover all known Oracle databases. 5. Select a database and select Set Credentials. Enter the user name and password of the account created in Step 1. Repeat this step for each database. 6. Perform a global refresh. 16 Preparation 2 Server software This chapter describes how to install and remove the server software. Installing the server software The default installation directory is C:\Program Files\Hewlett-Packard\; however, you

can install the server software in another directory.

NOTE: If you specify an alternate installation directory, the software will detect and uninstall the previous version of the software, then install the new version in the selected directory. To install the server software: 1. Close all applications that are on or open to the management server. 2. Perform one of the

following: · Insert the installation CD into the drive.

· Download the software from the following website: http://www.hp.com/support/downloads 3. Browse to the installation CD or the directory where you downloaded the software. 4.

Double-click setupWin32.exe to start the installation. The InstallShield Wizard Welcome window opens. 5. Click Next. The license agreement window opens. 6. Read and accept the terms of the license agreement, and then click Next. The InstallShield Wizard summary window opens. 7.

Click Install. 8. During the installation, the InstallShield wizard checks for the existence of local groups and users and creates them if they are not present. Click Next. 9. If the installer detects the server is a domain member, you have the option to set credentials for administrator and user domain groups. Do one

of the following: a. Select yes, and then click Next. Continue with Step 10. b.

Select no, and then click Next. Continue with Step 12. 10. Enter the domain and domain group names for storage administrators, and then click Next. When entering names, remember the following: · Use the shortened DNS format for the domain name.

For example, enter americas, not americas.mycompany.com. · Valid characters for names are A-Z, a-z, 0-9, and -. · Invalid characters for names are \ / [ ] : ; | = + , * ? < >.

· The maximum length of the domain name is 63 characters. · The maximum length of the domain group name is 255 characters. HP StorageWorks Replication Solutions Manager installation guide 17 The InstallShield Wizard opens with a note reminding you to configure HP Replications Solutions Manager to meet the security requirements of HP Command View EVA before you can use it to successfully manage replication. 1 Review the note, and then click Next. 1. The installer displays the default database port. 12. Click Check Port Availability. · If a Port available message appears, click Next. · If the port

is not available, enter an alternate port number in the Use this port instead: box.

Click Next. 13. Repeat step Step 12 if necessary. The installation summary window opens. 14. Verify the details of the installation, and then click Install. Wait for the installation to finish. When the installation has finished, the installation summary window opens. 15. Click Finish.

Alternatively, open a command window and enter the following command to start the installation: setupWin32.exe -console Installing the license key Replication Solutions Manager 3.1 and later require you to obtain a license key (also referred to as a password). HP recommends that you obtain your

license key online from HP Webware. Your License Entitlement Certificate provides three options to request a license key.

· Fax the Password Request Form that came with your License Entitlement Certificate (see the certificate for fax numbers in your area). When you receive the license key: 1. Save the license key as a .txt or .dat file.

2. Copy the license key as instructed in the License Certificate. 3. Skip to step 1 1. · Call or email the HP Password Center (see the License Entitlement Certificate for telephone numbers and email addresses in your area). When you receive the license key, skip to step 9. · Obtain a license key from HP Webware online. Complete the following procedure to install a license key from HP Webware for each product purchased: 1. Go to http://webware.hp. com and click Generate license(s) under Webware licensing. 2. Obtain the HP order number from the License Entitlement Certificate, enter it in Order number, and then click Next. Based on information obtained from the order, a list of available products appears on the Product selection page. 3. Select the product for which you want a key, your operating environment under Product version, and then click Next. 4. On the Order product(s) detail page, enter the WWN(s) for the array in WWN for the appropriate product(s), and then click Next. The WWN is located on the Storage System > View Properties page in HP

Replication Solutions Manager. The WWN format is xxxx-xxxx-xxxx-xxxx (19 alphanumeric characters including dashes).

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5. @@@@Click Sign-in. The Address information page appears. 18 Server software 6. Complete the requested information if necessary. 7. @@@@@@@@8. Click Next. The License certificate page appears. 9.

Copy the license key as instructed in the License Certificate. 10. @@1 Browse to HP Replication Solutions Manager. 1. 12. Select Tools > Configure > Licensing > Add. 13. @@14. @@15. To verify the license has been added: a.

Select Tools > Configure > Licensing to view the license. b. Perform a global refresh. c. Select Storage Systems, and then select the correct array. d. @@@@@@@@The installer recognizes existing software and supports the upgrade. @@@@@@@@@@@@@@@@@@These characters are generated based on the directory in which the server software is installed. Removing the server software When removing the server software, consider the

following: · To prevent data loss, allow all replication jobs to run to completion, or disable scheduled jobs before removing the software. · Removing the software over a network without remote connection software is not supported and could cause errors.

· You cannot use the SMA software interface to remove the software. Remove the software from the SMA using Windows Add/Remove Programs only. · Close all applications and windows on or open to the management server. · Use Windows Add/Remove Programs to remove the software. You can remove the server

software remotely (using remote connection software) or locally.

When removing the server software remotely, use Terminal Services to access the management server and log in. · After removing the server software, HP strongly recommends that you reboot the server to ensure a proper clean-up of the Replication Server Manager Server application files. Failure to reboot after removing the server software may affect subsequent installs. 20 Server software 3 Host agent software This chapter describes how to install and remove

the host agent software. An installation is required on every host that interacts with the replication manager.

Operating system requirements This section describes the operating system-specific requirements for installing the replication manager host agent. HP OpenVMS on Alpha servers The operating system for HP OpenVMS on Alpha servers must be 8.3, with a TCP/IP minimum version of 5.69. The host agent

software CD includes two SNIA libraries. · HBA_VMS.EXE · LIBHBAAPI.EXE To ensure that the host agent software on the HP OpenVMS (Alpha) host works properly, the latest versions of both libraries are required inSYS$LIBRARY. Compare the versions of the libraries on the CD against those listed in

SYS$LIBRARY. If the versions on the CD are later, copy the SNIA libraries from the CD to SYS$LIBRARY, and then restart the host agent. HP OpenVMS on Alpha and Integrity servers The operating system for HP OpenVMS must be 8.3, with a TCP/IP minimum version of 5.69. OpenVMS HA Installer for both Alpha and Integrity platforms does not check for all the external patch dependencies. The complete list of dependencies can be found in the

HP StorageWorks Replication Solutions Manager 4.0 release notes. Patches are available for download at http://www.itrc.hp.com HP Tru64 UNIX Before installing the replication manager host agent on an HP Tru64 UNIX host, ensure that: · CXX 7.

1 runtime libraries are installed on the HP Tru64 UNIX host. Download the libraries from ftp://ftp.compaq.com/pub/products/C-CXX/tru64/cxx/CXXREDIST710.tar.

You can install the libraries before or after installing the replication host agent, but they must be installed before you start the replication manager. · the environment variable BIN_SH is set to xpg4: BIN_SH=xpg4; export BIN_SH Linux Before installing the replication manager host agent on a Linux host, ensure that you have: · Installed the QLogic failover driver. · Disabled LDAP authentication. See your Linux documentation for more information. HP StorageWorks Replication Solutions Manager installation guide 21 Sun Solaris Ensure that you install the appropriate SNIA libraries on the Solaris host;

otherwise, incorrect HBA information is reported in the replication manager HBA/ports tab of the Enabled Host properties window.

This condition does not affect HBA operation, only the information reported to the replication manager. The following SNIA libraries are required: · For JNI and Sun native HBAs, install the JNI SNIA Fibre Channel HBA library. The package name is JNIsnia. · For QLogic HBAs, install the QLogic SDM library. The package name is QLSDMLIB. The SNIA libraries are included with HP Secure Path for Sun Solaris, but are not installed by default. You can install the SNIA libraries before or after installing the replication manager host agent. Conflict between cfgadm utility and SNIA libraries There is a conflict between the

cfgadm utility and the SNIA libraries that are distributed with HP Secure Path 3.0d on Solaris 10, which prevents the Solaris 10 host from working properly. To resolve this conflict, install the 1 19974 patch on the Solaris 10 host before installing the SNIA libraries.

Windows Before installing the host agent software on a Windows host, you must: · Have system administrator authority on the server on which you want to install the host agent software. · Install the appropriate SNIA libraries for Windows. Go to the software downloads page of the HP Business Support Center website http://h20000.www2.hp.com/bizsupport/TechSupport/ ProdSearch.jsp?lang=en&cc=us&taskId=135&prod=SAN%20infra, and then select your

product. Installing the host agent software To install the host agent software: 1. Do one of the following: · Copy the host agent software files (.exe and . JAR for Windows, .bin and .JAR for all UNIX platforms except Red Hat and SUSE Linux on IA64 platforms, which requires setupLinuxIA64 and

HPRSMHA-4.0.0-0.

ia64.rpm) to the host and execute permissions · Insert the software CD into the drive of the host. On an HP OpenVMS host, enter the following command to mount the software CD: mount /MEDIA_FORMAT=CDROM /UNDEFINED_FAT=fixed:none:8192 /over=id IA641$DQA0: 2. Do one of the following to

initiate the installation: a. Double-click the file for the applicable operating system listed in the following table.

b. For UNIX hosts, enter the command ./<file name>. Ensure that you are accessing the directory where the host agent software file is located when you enter this command. c. For HP OpenVMS hosts, enter the following command: $ product install rsmha /source=<path of the host agent software file location> 22

Host agent software Operating system HP HP-UX 1 1.23 PI (PA) HP HP-UX 1 1.31 PI (PA) HP HP-UX 1 1.23 PI (IA) HP HP-UX 1 1.31 PI (IA) HP OpenVMS (on Alpha servers) HP OpenVMS (on Integrity servers) HP Tru64 UNIX IBM AIX Linux IA64 Linux (Red Hat and SUSE) Microsoft Windows

(32-bit) Microsoft Windows (64-bit) Microsoft Windows (x64) Sun Solaris File name setupHPPA.

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bin setupHPIA64.bin HP-AXPVMS-RSMHA-V0400--1.PCSI;1 HP-IA64VMS-RSMHA-V0400--1.PCSI;1 setupTru64.bin setupAix.bin setupLinuxIA64 setupLinux.bin setupwin32.exe setupwinIA64.exe setupwin32.exe setupSolaris.

bin 3. During installation, the following prompt appears: Do you want to enable host-based authentication for this replication host agent? 4. Do one of the following: · If you created the host agent group and user(s) prior to installation (see "Setting credentials" on page 13), click Enable. · If you did not create the

host agent group and user(s) prior to installation, click Disable. You will not have the security that the host agent group and user(s) provides. NOTE: Enabling or disabling host based-authentication is allowed only during a first time installation. You will not be given the option to change the authentication during the reinstallation of the host software. 5. Follow the instructions online to complete the installation. When the software is installed, the

InstallShield Wizard Complete window opens.

6. Click Finish. Alternatively, open a command window and enter the following command to start the installation (this command is not applicable on HP OpenVMS hosts): <file name> -console or ./<file name> --console if the current directory is not in the PATH When you install the host agent software in "typical mode", the CLUI client is installed automatically. If you want to install only the CLUI client, select the Custom installation type during installation. On the Custom installation type window, both the host agent software and the CLUI client are selected by default. Clear the Host Agent Software check box and continue with the installation. TIP: After installing the host agent software, add the host using the HP Command View EVA user interface. For more

information about adding hosts, see HP Command View EVA online help. HP StorageWorks Replication Solutions Manager installation guide 23 HP OpenVMS After installing the host agent on an HP OpenVMS server, run the following commands to complete the installation: set def sys$system $mc authorize UAF> add/identifier HPHAADM UAF> grant/id HPHAADM system UAF> exit To add other user names, run the add/identifier HPHAADM

command again, and enter the appropriate user name with the grant/id HPHAADM command.

Upgrading the host agent You can upgrade the Windows host agent from the two most recent versions. The installer recognizes existing software and supports the upgrade. If you have an earlier version, you must upgrade to an interim version before upgrading to the current version or remove the earlier version before installing the current version. NOTE: On a Windows 2003 (IA64) system, you cannot upgrade the host agent 2.0 to 3.0. Remove host agent 2.0, and then install 3.0. Verifying the installation Verify that the host agent software was installed successfully: · On Windows hosts, HP StorageWorks Replication

Solutions Manager Host Agent is listed in Add/Remove Programs.

· On UNIX and Linux hosts, HPSWRSMHA is listed when you execute the following OS-specific command: Operating system HP HP-UX HP OpenVMS HP Tru64 UNIX IBM AIX Linux (Red Hat and SUSE) Sun Solaris Command swlist | grep HP product show product rsmha setld -i | grep HPRSMHA lslpp -L all |

grep HP rpm -qa | grep HP pkginfo | grep HP Removing the host agent software Before you remove any software: · Allow all software jobs to run to completion, or stop them before initiating a removal. · If removing software from a host over a network, use remote connection software to access the host and

log in. 24 Host agent software CAUTION: To prevent failures from occurring during subsequent install and uninstall operations, do not delete or change the contents of the uninst folder, as this folder is used natively by the InstallShield. Before performing an uninstall, ensure there are no open sessions to the uninstall folders. · The following RSM host agent install kits do not support reinstallation: · setupLinuxIA64 (LinuxIA64) · HP-AXPVMS-RSMHA-V0400--1.

PCSI;1 (OpenVMS on Alpha servers) · HP-I64VMS-RSMHA-V0400--1.PCSI;1 (OpenVMS on Integrity servers) To change any setting or repair a file, you must uninstall, then reinstall the host agent. For Windows hosts, use Add/Remove Programs to remove the software. To remove the host agent software from a

UNIX or Linux host: 1. Open a command window and navigate to the _uninst directory.

For example, the default directory is: opt/Hewlett-Packard/RSMHostSW/_uninst/ 2. Enter the following command: ./uninstall.bin Alternatively, open a command window and enter the following command to start the software removal: ./uninstall.bin -console To remove the host agent software from an HP

OpenVMS host, open a command window and enter the following command: product remove rsmha After removing the host agent software, HP strongly recommends that you reboot the server to ensure a proper clean-up of the Replication Server Manager Server application files. Failure to reboot after removing the server software may affect subsequent installs. CAUTION: If HP Replication Solutions Manager is running, the management server requires a

reboot to complete the removal. HP StorageWorks Replication Solutions Manager installation guide 25 26 Host agent software 4 Troubleshooting This chapter describes known problems and suggested resolutions for troubleshooting the software installation. Insufficient space in the temporary directory When

you install HP Replication Solutions Manager, the contents of the .

jar file are extracted to a temporary directory. If there is insufficient space in the directory, an error message may appear. If you do not know whether the temporary directory has sufficient space to complete the installation, you can specify an alternate directory: 1. Open a command window. 2. Enter the following command: -is:tempdir <directory> The value directory is the name of the alternate directory (for example, -is:tempdir C:\My Documents\temp).

User interface does not open The user interface does not open after starting the software. This can occur if Terminal Services is not configured for administrator mode. Using Add/Remove Programs, remove the software from the management server and install the software again. See "Installing the

software" on page 17 for instructions.

No login server error message This error message may appear due to an invalid or unavailable server IP address. Verify the server IP address in your browser. Verify that the services are running on the management server. HP StorageWorks Replication Solutions Manager installation guide 27 28 Troubleshooting Glossary This glossary defines terms that are used in this guide or are related to the software. array client See storage system and virtual

disk.

@@@@@@A host that is equipped with a replication host agent. @@An EVA consists of disks, controllers, cables, power supplies, and controller software.

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STORAGEWORKS EVA DYNAMIC CAPACITY MANAGEMENT

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Storage system, virtual array, and storage array are other names for an EVA. See also virtual disk. An operation that reverses replication direction so that the destination becomes the source and the source becomes the destination.

Failovers can be planned or unplanned and can occur between DR groups, managed sets, fabrics or paths, and array controllers. A server that runs customer applications such as file and print services. HP Command View EVA and HP Replication Solutions Manager can be used on a general-purpose server in limited configurations. A computer that runs user applications and uses (or potentially uses) one or more virtual disks that are created and presented by the array controller. A repeatable custom script that automates replication tasks. A job can be simple (for example, create a DR group) or complex (for example,

perform cascaded replication). Jobs can be run from the GUI, from the command line, from batch files, or by a scheduler. A server where HP StorageWorks Enterprise Virtual Array (EVA) management software is installed, including HP Command View EVA and HP Replication Solutions Manager, if used. A dedicated management server runs EVA management software exclusively. Other management servers are general purpose servers, HP ProLiant Storage

Server (NAS) models, and the Storage Management Appliance.

When there are multiple management servers in a SAN, two active instances of HP Command View EVA are allowed, but each array will only be managed by one instance. The active management server actively manages the array, while the standby management server takes control of the array if there is a failure

on the active management server. There is only one active management server at a time for any given management zone in a SAN. HP OpenView Storage Management Appliance, an HP hardware-software product designed to run SAN management applications such as HP Command View EVA and HP

Replication Solutions Manager. Data replication (DR) group enabled host Enterprise Virtual Array (EVA) failover general-purpose server host job management server Storage Management Appliance (SMA) HP StorageWorks Replication Solutions Manager installation guide 29 storage system Synonymous with virtual array. The HP Enterprise Virtual Array consists of one or more storage systems. See also virtual disk. Referenced in many Edit panels of verbs in the Jobs Creation Interface. Synonymous with disk array and storage system, a group of disks in one or more disk enclosures combined

with control software that presents disk storage capacity as one or more virtual disks. See also .

Variable disk capacity that is defined and managed by the array controller and presented to hosts as a disk. Universal Naming Convention (UNC) virtual array virtual disk 30 Glossary Index A audience, 7 installation host agent software verification, 24 prerequisites, 12 requirements, 13 server software verification, 19 tips, 13 troubleshooting, 27 installing host agent software, 22 replication manager server software, 17 insufficient space, 27 I CLUI client, 1 1

contents kit or download, 1 1 conventions document, 8 credentials host server, 15 management server, 14 Oracle account, 16 setting, 13 C K L kit contents, 1 1 default installation directory, 17 document conventions, 8 related documentation, 7 documentation HP website, 7 providing feedback, 9 download contents,

1 1 downloading the software, 1 1 D licensing prerequisites, 12 Linux, 21 M management server credentials, 14 management server types, 12 minimum required versions, 12 F feedback documentation, 9 product, 9 N no login server error message, 27 help obtaining, 8 host agent software description, 1 1 installation, 22 removal, 25 requirements, 21 host server credentials, 15 HP technical support, 8 HP Tru64 UNIX, 21 H operating system requirements, 21 HP Tru64 UNIX, 21 Linux, 21 Sun Solaris, 22 Windows, 22 Oracle account credentials, 16 overview HP Replication Solutions Manager, 1 1 O P preparation,

1 1 prerequisites host agent software, 21 licensing, 12 replication manager, 12 simulation mode, 12 HP StorageWorks Replication Solutions Manager installation guide 31 procedures installing replication manager server software, 17 installing host agent software, 22 removing host agent software, 25

removing server software, 20 product code, replication manager, 19 Subscriber's choice, HP, 9 Sun Solaris, 22 T reinstallation tips, 19 related documentation, 7 removing host agent software, 25 server software, 20 replication manager default installation directory, 17 installation requirements, 12

installing, 17 product code, 19 removal requirements, 20 software description, 1 1 troubleshooting installation or removal, 27 Replications Solutions Manager integrator, 1 1 requirements installation, 13 operating systems, 21 R technical support HP, 8 service locator website, 9 temporary directory, 27 Terminal Services, 13 tips for installation, 13 troubleshooting, 27 no login server error message, 27 temporary directory space, 27 user interface does not

open, 27 upgrading minimum required versions, 12 tips, 19 user interface not opening, 27 U V verifying host agent installation, 24 server software installation, 19 S server software installation, 17 prerequisites, 12 removal, 20 settings credentials, 13 simulation mode, 12 SNIA libraries, 22 software

description CLUI client, 1 1 host agent software, 1 1 replication manager, 1 1 Replication Solutions Manager integrator, 1 1 W websites HP, 9 HP Subscriber's choice for business, 9 product manuals, 7 Windows, 22 32 .

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