VIGIL Server Software v7.1

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VIGIL Server Software v7.1

User's Guide

October 2013 Revision

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15 SETTINGS - DATA TAB 153

15.1 GENERALSETTINGSTAB 156

15.2 EMAILSETTINGSTAB 157

15.3 IGNOREFIELDSTAB 158

15.4 EXTERNALPOS/ATM DATATAB 159

15.5 EXTERNALDATAINTERFACETAB 160

16 SETTINGS - AUDIO TAB 161

17 DV PLAYER 163

18 REGISTRATION 165

19 LANGUAGE SWITCHER 166

20 VIGIL SERVER SYSTEM DATABASE UTILITY 167

20.1 DRIVEMANAGEMENTTAB 168

20.2 DATAMANAGEMENTTAB 169

20.3 DATABASEMANAGEMENTTAB 170

20.4 DATABASESETTINGSTAB 171

21 SETTINGS UTILITY 173

22 VIGIL SERVER BACKUP UTILITY 174

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1 Introduction

This guide describes the operation of 3xLOGIC’s VIGIL Server Software (VIGIL Server). This version of the User’s Guide is current to Version 7.1 of VIGIL Server.

VIGIL Server is cutting edge digital video recording software with an abundance of empowering features. Sever's pow-erful video analytics, multiple display methods, micro-management style settings and POS/ATM capability are just a small sampling of the features that can help to improve the efficiency and stability of your business. Its intuitive design provides ease of use for the most basic user while providing virtually unlimited flexibility for the advanced.

The following guide will familiarize you with the software interface and its many features but do not hesitate to contact us with any questions, concerns or suggestions(Please see Section 23 Contact Information for more details.)

Welcome to 3xLOGIC's VIGIL Server.

Disclaimer: *This application has been optimized for use with Windows XP and Windows 7. 3xLOGIC does not actively support other operating systems. Installing this application on operating systems other than the those mentioned above may have undesirable consequences.

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2 Software Features

This section describes some of the features of VIGIL Server 7.1.

Feature Details

Individual Camera Settings

Configure each camera independently: brightness, contrast, sharpness, hue, resolutions, and more.

Configurable CODEC Settings

Change CODEC settings for each camera such as compression, quality, noise reduction, and more.

IP Camera Support VIGIL Server supports up to 32 IP hi-resolution cameras without the need for an installed

cap-ture card.

Live Viewer View live footageas it records for up to 32 video feeds.

Built-in Playback Scan previously recorded footage using the built-in video player.

Full Video Search Capabilities

Retrieve a list of stored footage for specified cameras from a start date/time to an end date/time and a variety of other search criteria.

Exporting/Saving Video and Images

Powerful export capabilities enable you to save video footage in AVI or Authentic Video (MJPG) for-mats. Save still shots in JPEG or BMP forfor-mats.

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3 Main Screen

This is the Main Screen window that is displayed when VIGIL Server has finished loading. The program will auto-matically load at Windows start-up, log on and open the Live Viewer window. These options can be changed in the set-tings, if desired.

Icon Toolbar:

This table is a quick listing of the main toolbar buttons and their usage. Detail of each corresponding window is outlined in later sections.

Exits the VIGIL Server program. Click Yes in the Exit Confirmation window to exit VIGIL Server. This will cause VIGIL Server to stop recording video footage.

Logs off the current user. VIGIL Server will continue to record video footage while the user is logged off.

Opens the Recorder Controls window.

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Opens the Live Audio Settingswindow . Clicking the button opens the context menu from which the

Audio Recorder Controls window can be opened.

The button changes its icon and function to the last used audio window. Opens the Live Viewer window.

If Hardware Rendering has been enabled and is supported by the capture card, the button can be clicked. This opens a context menu allowing selection of either Software Rendered Cams or Real Time Cams.

Opens the Search window.

Clicking the button opens the context menu which allows you to open the Custom Search window.

Launches VIGIL Client.

Resets the windows to their default positions.

Clicking the button opens the context menu which allows you to open LivePOS/ATM Data, Alarms,

Export FileBrowser, Reset Windows Positions, Analog Multiplexer Setup, Sequence, Client Connections,

and User Audit.

The button changes its icon and function to the last used tool item. For example, if is clicked and

LivePOS Datais selected, not only would it open the LivePOS Datawindow, but it would also replace the

reset icon with the icon for the LivePOS Datawindow.

Opens the Settings window. This is the main configuration page for VIGIL Server.

Opens the About3xLOGIC VIGIL Server System window that contains information such as the trial period remaining, registration information and the software version (including IP Camera and POS .dll file ver-sions).

A basic graph that lets you know how many client connections are open to VIGIL Server. Hover the mouse cursor over this section to view the exact number or click to open the Client Connections window.

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Main Menu Toolbar:

Main menu options include window viewing features via the Windows menu item and access to the User Guide or

Hard-ware Information via the Help menu item. Additionally, the Tools menu in the main VIGIL Server window expands on

the functions in the icon toolbar.

The following features are accessible by clicking on the Tools menu item:

Live POS/ATM

Data

Displays a live viewer of received data. This data can come from any supported data source such as: Point of Sale, ATM or Access Control.

Alarms Lists alarm events and thumbnails; allows you to replay footage from the time of the event.

Export File

Browser Displays a thumbnail browser interface to the export destinations. Reset

Win-dow Posi-tions

Resets all windows to their original sizes and locations.

Analog Mul-tiplexer

Setup

Opens the Analog Out Multiplexer window.

Sequence Enables and disables a configured camera sequence. Client

Con-nections Lists client systems currently connected to the VIGIL Server.

Video Ana-lytics Report

Opens a window where the user selects a time range for a Video Analytics Counters, Alarms or POS report. When the range has been selected, click the

Export button to save the report in CSV format to a Windows destination. The

report will show results recorded for certain types of video analytics rules including the camera number, rule type, time, and object count.

Counters For rules where data is counted, entries with count logs are exported.

Alarms For rules where alarm conditions are configured, the alarms are exported.

POS For rules where register regions are configured, the register counts are exported.

User Audit Report

Opens the User Audit Report window where configured usage monitoring can be reviewed. To use the User Audit fea-tures, itmust be configured in the settings window.

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VIGIL Archive

Open the VIGIL Archive export window. Please refer to the VIGIL Archive users guide for more information on VIGIL Archive. See "5.9 Exporting with VIGIL Archive" on page 48

Recorder Opens the Recorder Controls window.

Settings Opens the Settings window.

Network Log Analyzer

Opens the Network Log Analyzer, used to display history of functions performed by users over the network.

Audit Log

Analyzer Opens the Audit Log Analyzer, used to display a log of any information, warnings or errors from VIGILServer.

V-POS Provides a quick way to load the application if the V-POS software program is installed. It is especially useful if VIGIL is

con-figured for Kiosk mode where the Windows Start menu is disabled.

Update… Opens the Local Update Utility that provides a small program to perform software updates for VIGIL Server applications.

Register VIGIL Server

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3.1 Live Viewer

The Live Viewer window will open automatically once the program has loaded. If Auto Logon is disabled in the settings, you must log on before the Live Viewer window is opened. Note: The Live Viewer is a CPU and Graphics Adapter inten-sive function.

The Live Viewer window can be in either Software Rendered mode or Hardware Rendered mode. If your capture card supports Hardware Rendered mode, it can be enabled by going to Settings window | VIGIL Server Settings tab | Live tab and selecting the Live Viewer mode with the available radio button. Note: Appearence of the Live Viewer may vary depending on installed capture card, rendering mode, etc.

Software Rendered

l Requires more CPU usage.

l Camera display speed depends on CPU and video card abilities l Able to display up to 32 camera feeds.

l Able to display network camera feeds.

l Information overlays such as recording status and video analytics data.

l Zooming displayed camera feeds and other available camera manipulation features.

Hardware Rendered

l Able to display up to 32 camera analog feeds.

l Less CPU usage.

l Able to display network camera feeds. l Cannot display information overlays. l Cannot zoom displayed camera feeds.

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3.2 Camera Layout and Quick Access

Use the buttons in the top section of the Live Viewer side toolbar to select the viewing style. If you have more cameras enabled than can be displayed by the current view settings, you can right-click on the layout icon and select a page of cameras to display.

Software Rendered mode for 32 channel systems has these available viewing options:

Single view mode (1 camera), 2 x 2 mode (4 cameras), 3 x 3 (9 cameras), 4 x 4 (16 cameras), 5 x 5 (25 cameras), 6 x 6 (36 cameras). 2 large w/8 small cameras, 1 large w/12 small cameras.

Hardware Rendered mode viewing options vary based on the system model.

To quickly select a camera for Single Live View display mode, click its corresponding number in the

Cam-era Quick Access pad. CamCam-era Quick Access also provides a simple way to check the recording status of

each camera, which is communicated through color: Green: Constant recording mode and is recording.

Blue: Motion recording mode and is recording (motion detected).

Red: Alarm recording mode and is recording (alarm triggered).

Yellow: Set to a motion recording mode and is recording (motion currently not detected and will stop

after the Post Motion Record time has elapsed).

Uncolored: Camera is currently not recording, but is enabled.

Disabled: Camera is not recording and is disabled.

To arrange the cameras within the current view style, right-click on a camera position in the Live Viewer window and select a camera to be displayed from the context menu. Since you cannot display a camera in more than one location, if you selected a camera that is already displayed, it will move the camera feed to the new location.

To remove a camera from the Live Viewer window, right-click that particular camera feed and select Stop. Note: Stopping or changing camera feeds in the Live Viewer window does not affect the recording settings.

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When in Software Rendered mode, right-click a camera feed to view the following options:

Copy Copies the current video image to the Windows clipboard.

Full Screen

Enlarges the live video feeds to fill the entire PC window.

Note: To zoom in on an image in Full Screen mode, hold down the keyboardControl key and left-click. To zoom

out on an image, hold down the Control key and right-click.

Quick Search Plays recent fo otage for the selected camera in the Playback window; s elect from O ne, Five , or Ten

Minutesbefore the current time.

Zoom Opens the zoom control. Left-click on an image to zoom in and right-click to zoom out.

OSD

Enable On-Screen DisplayEnable On Screen Display of POS Data. This option will be available if the

cam-era is configured as a POS Priority Camcam-era.

Configure OSD Opens the OSD Configuration Window. See "4.8 On-Screen Display - POS/ATM

Data " on page 36.

Stop Stops the video feed from being displayed, but does not stop recording.

Reset to Default Resets all cameras to their default position for the current camera layout.

Camera Control Opens the Camera Control pad that allows users to control PTZ cameras.

Digital PTZ

Enable Digital PTZ to use PTZ control features within a fixed camera image. Zoom in and then use the PTZ con-trol to pan and tilt within the fixed image. This option is available and enabled by default for all cameras that do not have alternative camera control setup in the camera settings.

Relays Interfaces to the configured relays. Relays can be toggled on or off, corresponding to closed and open states

respectively.

# - Camera Changes the current video feed on the selected camera. If that video feed was on another camera display, it

will move the camera feed to the new location.

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3.3 TV Output Switch

With supported hardware, VIGIL Server can display a number of video feeds to analog monitors. Outputs with Mul-tiplexor support can be configured as a multiplexed video output similar to the Live Viewer. The number of analog out-puts and multiplex analog outout-puts varies between models; please check the VIGIL Server model specification for details.

Note:Capture Card Types with multiplex analog output features available include:

VIGIL Server200X, VIGIL Server100X, VIGIL Server50X – one monitor output with multiplex support and one monitor output with single camera support

PROSERIES – output cards are available for use with this capture card type, all with multiplex support

The TV Output Switch changes the camera displayed on the monitor by selecting the camera number. If no monitors are selected, click on the desired monitor number before selecting the camera number. On systems supporting Mux/Analog Out, you can also select the Setup Analog Out Multiplexermenu item, which opens the Analog Out Multiplexer window (see below).

To arrange cameras within the selected display grid, right-click on a par-ticular position and select a camera. Camera positions are configured separately for each grid style.

Undoes any layout changes that have been made since the Analog Output Multiplexer window was last opened.

Toggles captions on and off for the Analog Output Monitor video feeds.

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3.4 Live Viewer Display Controls

Changes the Live Viewer to full screen mode. To exit full screen mode, click the X in the bottom right corner or press the escape key on the keyboard.This mode may only be accessed via right click on the live viewer display depending on your VIGIL Server's capture card.

Click the Restore Original Display Layout button to return to the previously displayed layout or to the lay-out where the last camera change was made.

Note: To reload default window sizes and locations, select Tools | Reset Window Positions from the menu,

or select Reset Window Positions from the Tools button drop-down menu. To reset all camera positions to default for the current layout, right-click on any camera feed within that layout and click Reset To Default. Toggles captions on the Live Viewervideo feeds on and off.

Note: Captions are not included in the recorded footage.

Toggles the display size of the camera when in Single Live View display mode.

When in Hardware Rendered mode, some of the options differ from Software Rendered mode. For example, the right-click context menu only has the options of Copy, FullScreen and QuickSearch.

The following buttons are available in the Live Viewer window for Hardware Rendered mode:

Cycles through which camera is displayed in the first position in the live viewer window. Clicking allows you to select a camera directly.

Note: When in Single Live View display mode, the button PAGE is replaced with CAM, where the function

is to change between cameras rather than pages of cameras. Toggles captions on/off the Live Viewer video feeds.

Turns on/off all live video feeds. This feature does not affect recording.

Certain capture cards can change between Hardware Rendered and Software Rendered mode. Instead of entering the settings, you can click the arrow beside the Live button on the main VIGIL Server toolbar to select one of these two modes.

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3.5 Alarms and Relays

Depending on the hardware installed with your VIGIL Server unit, you may have access to alarm inputs or relay out-puts. The number of available alarms and relays is dependent on your hardware.

Alarm inputs can trigger recording of video and/or audio based on an externally tripped circuit. Relay outputs can be triggered by motion alarms, video loss, POS data, or failure of the VIGIL Server.

Opens the LiveAlarms or Relayswindow.

The Live Alarms window indicates configured alarm inputs. Green: Alarm input is enabled.

Red: Alarm input is triggered.

The Relays window indicates configured relay outputs and allows manual control of relays. Green: Relay output is enabled.

Red: Relay output has been triggered by VIGIL Server.

You can manually turn on/off some relays by clicking on their respective button.

In the example image, the 6th relay has been set to stay closed while the application is open and can-not be turned off manually.

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3.6 Media Drive Information

The Media Drive Information section is a live view of the status of the video and audio data storage drives that are con-figured on the VIGIL Server.

The status of the data drive is indicated by its icon: Configured drive

Currently recording on this drive Drive warning

Drive error, contact your system administrator.

The percentage of free space is listed following the name of a drive.

Further drive information is accessed by clicking the + next to the drive. Here, the path of the drive and the available/total space of the drive is displayed.

To view drive information for your audio devices, click the Audio tab.

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3.7 PTZ Camera Controls

Pan/Tilt/Zoom (PTZ) cameras allow navigation to an area of interest and are controlled by the user from the Live

Viewer window. There are three major types of Pan/Tilt/Zoom (PTZ) cameras that exist: digital PTZ cameras, IP PTZ cameras and hard-wired PTZ cameras.

Digital PTZ camera control allows users to zoom in on a fixed camera and move within the image without controlling the physical camera itself. Digital PTZ camera control is automatically enabled for all cameras in the live viewer that are not assigned to any other type of camera control. To disable or re-enable the control, right-click the camera in the live viewer, and then select Digital PTZ.The live digital PTZ control works in single-view, multi-view and full-screen mode.

IP PTZ camerasmust be set up individually in theVIGIL Server settings and control the physical camera through a net-work connection to the VIGIL Server.

Hard-wired PTZcamerasare also set up individually in theVIGIL Server settings and control the physical camera through a camera input on the VIGIL Server.

Dropdown Selection Box

This is a menu of all the PTZ cameras configured on the VIGIL Server. Select a camera to load for control.

Shows/hides additional PTZ camera controls.

Pan-Tilt

Use the mouse to click-and-drag the blue dot in the middle of the Pan-Tilt control in the desired direc-tion. The speed at which the cam-era moves increases as the dot is dragged closer to the edge of the circle.

The alternate directional controls are displayed when the selected PTZ camera does not support a full range of motion (i.e. it cannot pan and tilt at the same time), or when the Push- Button Controls option is enabled.

Zoom/Focus/ Iris

Click-and-drag the appropriate slide bar up to increase or down to decrease. The speed at which the camera is adjusted increases as the bar is moved farther from the center of the control.

Tours

A tour is a cycle of camera presets. Tour settings are stored within VIGIL Server. Tour Settings can be reached by right clicking within your live viewer, selecting camera control and extending the camera control box. This will reveal your Tours pane.

Click Settings to open the Tour Settings window, where presets are added and set to run for a specified number of sec-onds before going to the next preset.

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Click Run to activate the tour. The camera will cycle through the presets in the Live Viewer window. The tour can be ended by moving the camera or pressing Stop.

Note: Presets must be configured before a tour can be run.

Add Adds a preset to the tour.

Edit Edits a preset in the tour.

Delete Deletes a preset from the tour.

Save Saves changes made to presets.

Cancel Exits the Tour Settings window without

saving any changes.

Enhance-ments

Settings on the camera that can be toggled on/off. These include Color, Sensitivity, Backlight, White Balance and Auto Focus.

Enhancements can be selected via the Drop Down Box and turned on or off via the buttons.

Menu Some cameras have built-in menus that can

be accessed and configured via this tool. Displays the camera’s menu; it may take a moment to appear.

Exits the camera’s menu. You can also navigate to the Exitmenu option and click the Select button.

Camera menu navigation buttons.

Camera menu select button.

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3.8 Live POS / ATM Data

Live POS/ATM data refers data generated by a compatible data system such as a Point of Sale system, ATM or Access Control, and received by VIGIL Server in real-time. To open the POS/ATM Data (Live) window, select Live POS/ATM

Data from the Tools button drop-down menu in the main VIGIL Server window. The POS/ATM Data (Live) window

dis-plays live data from all configured Data Sources.

The POS/ATM Data (Live) window presents Data in tabular form with these columns:

l Qty. – The quantity of the item purchased. l Item – The item purchased.

l Amount – The price of the item purchased.

l Code – The transaction code identifies the type of transaction. l Reg # – The cash register number.

l Cashier – The cashier currently logged into the data terminal. l Receipt # – The receipt number of the current receipt.

l Timestamp – The time at which the Point of Sale event occurred. l Idx – A unique identifier to quickly identify and find Data line items.

l Terminal # - Identifies the terminal from which the data is being received.

The column headers are all able to be resized as well as rearranged within the window. To move a column, click on the column header that you would like to move and then click another column header to swap column positions. To reset the column locations, right-click in the POS/ATM Data (Live) window and select Reset ColumnOrder. Double click a col-umn header to automatically resize the colcol-umn to the content width.

Note: Some types of Data sources do not support all of the columns that are available. The columns are designed for POS Data, other Data sources are designed to insert Data to the closest matching column.

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4 Searching

VIGIL Server offers a robust set of tools for searching and playing video footage and data. To open the Search window, either click Search on the main VIGIL Server icon toolbar, or select Search | Search Footage and Data from the main menu.

The Search window is divided into two major portions: the playback section on the left and the searching section on the right.

Each of the Search window sections can be minimized by clicking the double arrows in the title bar. When a section is already minimized, it can be restored using the double arrows.

Search Performs a search based on the current criteria.

Reset Resets all search criteria and Data filters to their default values. The From/To time defaults to the past

hour from when Reset is clicked.

POS/ATM Data If a POS data connection has been configured, this button will open the POS Data Filter and Data Search

Results sections. Click the POS/ATM Data Filter section title bar to specify the Data search criteria.

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4.1 Searching Video

When first opened, the Search window defaults to a search of all cameras, recording in all modes, from the last hour. Click the Search button to retrieve all footage meeting the specified criteria.

From/To

You can specify the start date/time and end date/time of your search. By default, VIGIL Server allows you to search across multiple days. This can be changed to default to One Day in the Settings window, in the VIGIL

Server Settings | Search Tab.

Note: If the searched footage To date or time is older than the oldest footage on the VIGIL Server, the

fol-lowing prompt will appear:

To automatically adjust the To date to be an hour later than the oldest footage on the VIGIL Server click Yes. If you do not want to have the date range adjusted, click No.

Note: If the searched footage From date or time is newer than the newest footage on the VIGIL Server, the

following prompt will appear:

To automatically adjust the From date to be an hour earlier than the newest footage on the VIGIL Server click

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Presets

This drop-down menu includes preset search intervals in hourly increments from 1 hour up to 8 hours. Addi-tionally, selections for 15 and 30 minutes can be added by checking Quick Retrieve Short Intervals in the

Set-tings | VIGIL Server SetSet-tings | Search Tab. When a selection is made, the From/To times are adjusted

accordingly. Selecting Custom Search opens the Custom Search window where searches that are performed frequently can be created or run.

Mode

Making a selection from this drop-down menu will restrict the returned footage to only the selected type: All

Modes, Constant, Motion, All Alarms, Digital Input Alarms, Motion Alarms, POS/ATM Alarms or Video Analytics Alarms.

Cameras This allows you to restrict your search to a limited set of cameras. By default, all cameras will be searched.

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Video Search Results

After completing a search, the results are displayed in the Video Search Results pane as seen below. This pane is expandable and collapsible if the POS/ATM Data search is enabled.

Visual Display

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Visual / Tabular

Click this button or use the drop-down menu to switch between Visual and Tabular display options.

Visualdisplay is a graphical representation of the search results. The visual footage chart shows the period

of time searched with footage recorded displayed as blocks of color representing the recording mode: Greenfor Constant,Bluefor Motion orRedfor Alarm.

When the mouse is moved within the chart, a line is drawn indicating the point in time under the cursor, which is displayed below the Video Search Results. Clicking within the chart will begin playback of the selected camera at that time, clicking in a white section of the chart will begin playback of the next avail-able footage.

Tabular display is a table with the start and end dates and times of the available video footage. Clicking on

a table row will begin playback of the selected camera. The tabular display cannot show gaps in video foot-age.

Zoom In Allows you to zoom in on the Visual displayVideo Search Results for greater precision.

Zoom Out Allows you to zoom out on the Visual display Video Search Results for a wider view.

Single / Multi Screen

The playback options allow you to control how your results will be played back. Selecting Single Screen will display one camera at a time during playback. Selecting Multi-Screen will play back up to four cameras simultaneously in a 2 x 2 multi-screen layout. In either mode, cameras are added to the Playback window by selecting them in the results panel.

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4.2 Searching POS/ATM Data

Configure a POS/ATM data connection in the Data tab and click the POS/ATM Databutton to open the POS/ATM Data Filter and Data Search Results sections. Click the POS/ATM Data Filter title bar to open the POS/ATM filter criteria section.

Search for Line Items

Use the Search for Line Itemssection to find specific Data within the date and time indicated in the Search Criteria sec-tion. When searching for line items, normal search criteria are also included (i.e. From and To date/times, selected cameras).

Item Type in text to search by Item . Use the drop-down menu to select a recently searched item, remembers

last 10 searched for items.

Code Type in text to search by Code.

Register Type in a number to search by Register Number.

Quantity Type in a number to search by Quantity.

Value

Matches results in the Amount column. By default, Any Price is selected. If you want to match a certain value, select an operator and input a value. The >= means “more than or equal to” the value that you input. For example, if the operator >= is used with the value of $20.15, any POS data with the value of 20.15 and higher will be returned. The <= operator means “less than or equal to”, while the = operator simply means an exact value.

Cashier Type in text to search by cashier number or name.

Or/And

Logical operators that will assist in searching with multiple criteria. By default, this is the OR operator, which will match results in any of the used POS data criteria fields. Alternatively, the AND operator will match results in all of the used POS data criteria fields.

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Search for Transaction

This type of search looks for a unique line item or receipt number and disregards the other criteria.

Receipt Number Type in text that will match results in Receipt # column. The search results will include 10 seconds before

the start of the receipt and 10 seconds after the end of the receipt.

IDX

Type in text that will match results in IDX column. If the IDX cont ains a receipt number, the Data returned will be that receipt number and all IDX values corresponding to it within one hour. If there is no receipt number for the searched IDX value, the returned results will be based on the timestamp of that IDX. The search results will be +/- 10 seconds from the timestamp of the IDX.

Note: Depending on the recording configuration of your cameras, there may be no footage matching your search criteria.

The following options are available when a POS/ATM data record within the Data Search Results pane is right-clicked:

Copy Line Copies the selected line of POS/ATM data to the Windows clipboard.

Export Saves the selected POS/ATM data to a preset destination. Select the destination folder and enter a file

name, then click Save. Export destinations are set in the Settings under MediaDrives.

Print Prints the selected POS/ATM data to the default printer. You can also select the printer button and select

Print Data from the context menu.

Mark Video Region

Adds markers to the playback slide bar to easily identify relevant portions of video. Options are +/- 10, 20, or 30 seconds. You must have the Playback window open with video footage selected for this option to become available.

Search for Receipt # Narrows the Data Search Results to display only items with the selected Receipt Number. Reset Column Order Resets the order of the Data Search Results columns to their default positions.

Note: When a POS/ATM line item is selected in the Data Search Results and there is no video footage that matches that selection, the next available video frame will be displayed along with the POS/ATM line item that is associated with it.

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4.3 Custom Search

A Custom Search that includes specified search criteria can be created and saved. The Custom Search window can be accessed from the Presets | Custom Search drop-down menu. It can also be opened from the toolbar menu (Search |

CustomSearch). When selected, the Custom Search window will appear.

Add Opens the Add Custom Search window. Once a Custom Search has been added, click Apply to save the search.

Edit Opens the Edit Custom Search window for the selected search. Select an entry and click Edit. Once a Custom Search has

been edited, click Apply to save the changes.

Delete Deletes an existing Custom Search. Select an entry and click Delete.

Run Runs an existing Custom Search. Select an entry and click Run. Runs an existing Custom Search. Select an entry and click Run.

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Description The name of the search that will appear in the Custom Search list.

Server Select the server the custom search will be run on from the drop down list.

Time Filter The start time and end time to be searched.

Cameras Select the camera(s) to search, or select All Cameras.

Data

Include Data – When enabled, the Custom Search will include the

POS/ATM data criteria specified.

OR/AND - Logical operators that will assist in searching with multiple

crite-ria. By default, this is the OR operator, which will match results in any of the POS/ATM data criteria fields. The AND operator will only match results that have matched results in all of the POS/ATM data criteria fields.

Click OK to return to the main Custom Search window. Note: You must save Custom Searches before they can be run. To do this press the OK or Apply buttons.

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4.4 Video Playback

To play recorded video footage, click a camera in the Video Search Results pane in the Search window. The camera will load for playback and the retrieved footage will begin playing.

Note: Network cameras may record and play back at a slower rate than what was set in the Recording

Speed window, depending on the available bandwidth.

Information about the camera feed is displayed below the Playback window. This information includes the playback status, the date and time of the footage, the frame rate if currently playing, the resolution and recording CODEC of the footage, the current frame number, and the total number of frames.

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Controlling Playback Video with Digital PTZ:

Cameras can be controlled during playback using the digital PTZ camera control in the same way as the Live Viewer. Because digital PTZ controls movement within the image, it can be used for both live and playback video. The digital PTZ controls will work for every camera that is loaded for playback regardless of the camera control type specified in the settings. The digital PTZ control works in single-screen, multi-screen, zoom-screen, and full-screen mode.

Camera Right-click Menu:

Remove Removes a camera from playback.

Copy Copies a still shot ofthecurrent image to the Windows clipboard. If the image is zoomed in, a Copy Zoomed

option will be available as well.

For cameras using the Panorama PTZ camera control type, the video can be manipulated in the playback window using the fol-lowing right-click menu options:

Source Video Only (Rotate Disabled)

This option is enabled by default. This feature allows users to zoom in and move cameras during playback. Click on an area of interest and then use the mouse scroll to zoom in.Click-and-drag to move the image after it is zoomed in.

Source Video Only (Rotate enabled)

This feature allows users to zoom in and rotate cameras during playback. Click on an area of interest and then use the mouse scroll to zoom in. Or, click-and-drag to rotate the image.

360 View and Source Video

This feature splits the playback image into 4 quadrants. The first quadrant shows the fu ll image, and the second, third and fourth quadrants show different zoomed sections of the image. To load an area of inter-est in one of the zoom quadrants, click on a zoom quadrant and then click on the first quadrant to load that section. The zoomed sections can be clicked on directly and then rotated.

Playback Buttons:

Click-and-drag the Variable Speed Playback Slider to change the speed of the video playback. The variable speed playback tool tip displays the number of times faster the variable speed playback is than the Recorded Speed. You can also right click on the button to select the speed directly.

Click the Fast Backward or Fast Forward button to playback at Maximum speed without skipping any frames.

Skips to the very beginning/end of the video footage.

Skips one 10th of the footage if clicked while playing the video footage.

While paused or stopped, click to playback frame by frame. The mouse scroll wheel can also be used to do this by selecting the playback slide-bar.

Pauses the video footage.

Plays the video footage backward or forward.

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Click-and- drag the slide-bar to move to a different point in the video clip.

Stretches the playback image to fill the Playback window.

Note: Footage recorded in 704x480 resolution or higher is scaled down to fit within the Playback window.

For Exporting Still Image, Video Footage, Audio or POS Data.

Click and select Print Still Image to print the current frame, or select Print Data to print the POS data currently displayed in the Data Search Results pane. Defaults to Print Still Image if no Data Search Results available.

Click to authenticate the currently selected video footage. For more information on authentication.

Click to toggle the Data On-Screen Display feature, where POS/ATM data is displayed with the video footage.

Click to play in Full Screen mode. Double-click on the image to return to the standard Playbackwindow.

Note: To zoom in on an image in Full Screen mode, hold down the Control key and left-click. To zoom out on an

image, hold down the Control key and right-click.

Cue Frame Cues the playback video to a specific frame. Enter a frame number in the text box and click the Cue Frame

but-ton.

Zoom / Normal Screen

Enlarges the Playback window so details in the playback image are easier to see. When in Zoom Screen mode, click the Normal Screen button to return to the original window.

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4.5 Multi-Screen Playback

Select Multi- Screen to playback up to four cameras simultaneously. The Playback window will be divided into quadrants; they are filled in clockwise order beginning from the top left. To add a camera to the playback, click on its name or some point within its timeline. If all quadrants have cameras loaded, clicking a new camera will replace one of the initial cameras. Footage will play back from all loaded cameras simultaneously.

Note:If a camera does not have footage for a time when other cameras do have footage, the video will pause with an overlay stating “No frames were found” while other cameras continue to play. When the playback time reaches a point where the paused camera has more footage, its playback will resume. When there is no footage for any camera, the playback skips to the next time where footage exists for at least one camera.

Note:To revert to Single Screen playback, first select a camera and then click theMulti-Screenbutton in the Video Search Results section.

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4.6 Advanced Features

Smart Search

The Smart Search feature refines the loaded video footage based on motion detected within a user-defined region.

To perform a Smart Search, you must first define or “mask” a motion detection region. To do this, click Show Mask and draw on the playback image. Any time a clear area is clicked on, the mask is expanded. Alternatively, when a masked area is clicked on, the mask is removed. Click the Smart Search button to perform the search. Once the search is com-plete, only video frames that contain motion in the masked region will be loaded for playback.

Note:If there is more than one masked region (i.e. two or more disconnected masks), the Smart Search will load video frames that contain motion in any of the regions.

Show Mask Shows/hides the smart search mask.A mask can only be edited when the Show Mask button is latched on.

Mask

Offers some quick options for modifying masks:

Clear – Erases all masks on the image. Select All – Masks the entire image. Invert - Swaps clear and masked areas.

Note: The Show Mask button must be latched on for these options to be available.

Sensitivity

This slider controls the sensitivity of the motion detection algorithm used by the Smart Search function. To the left is less sensitive, requiring larger change in motion; to the right is a more sensitive, detecting smaller movement.

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Smart Search Performs the Smart Search .Video frames that do not contain motion in the masked regions are removed

from the loaded footage. Use the buttons to skip back/forward to the next Smart Search frame.

Reset Removes all Smart Search masks and restores the originally loaded footage.

Visual Track When enabled, the Visual Tracking feature tracks moving objects by

the placement of white corners around the object.

Analytics Displays a menu where Video Analytics information can be overlaid on the playback footage. Zoom

Playback footage can be zoomed by selecting the Zoom tab from the Advanced Features section. When the cursor is moved over the Playback window, a zoom outline will be displayed to indicate the region that will be magnified. Left-clicking zooms in and right-Left-clicking zooms out of the image. Zoom In and Zoom Out buttons are also available in the

Zoom tab.

The magnification factor is displayed in the upper right-hand corner of the Playback window.

Adjust Image

When playback is paused, you can adjust the image by selecting the Adjust Image tab from the Advanced Features sec-tion. The adjusted image can be exported or printed.

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Brightness Adjusts the brightness of the current frame.

Contrast Adjusts the contrast of the current frame.

Grayscale Toggles between a grayscale and color image.Only still images will export in grayscale.

Reset Returns the image to its default values.

Note: Only a paused image can be adjusted; adjustment of footage during playback is too CPU intensive. Any adjustment you have made will be reapplied when footage is paused again.

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Markers

During playback, if only a sub-range of the loaded footage is of interest it can quickly be selected by using Markers. To use Markers, select the Markers tab from the Advanced Features section.

Start / End Range

Position the footage navigation slider at the beginning of the sub-range and click the Start Range button. You will notice a small marker appear below the starting point. Next, navigate to the end of the sub-range and click the End Range button.

Clear Removes the sub-range markers. If the sub-range is cleared when the View button is latched on, the

play-back will return from the sub-range to the fully loaded footage.

View Loads the sub-range for playback. The playback information will indicate that a sub-range is currently

dis-played. All of the playback controls will operate on only the sub-range of footage.

Note: If multiple cameras are loaded for playback in Multi-Screen mode, each camera can have its own unique sub-range of footage.

Note: If a sub-range has been defined, only the sub-range will be saved when video is exported.

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Audio Playback

If audio recording is enabled and configured in the VIGIL Server settings, the Audio tab will become available in the

Advanced Features section of the Search window. Selecting an audio channel from this tab allows you to playback

recorded audio along with video footage.

To choose which audio channel to playback, select the channel from the drop-down menu in the Audio tab.

All Audio When selected, all audio from the specified channel is played back even when there is no corresponding

video footage for the playback time.

Video Only Audio When selected, audio from the specified channel is played back only when there is corresponding video

footage for the playback time.

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4.7 Authenticating Recorded Video

VIGIL Server embeds a security key in recorded footage for each video frame. These keys can be easily checked to ver-ify that the footage is authentic and has not been tampered with.

Begins the authentication process; a window opens displaying the progress. Depending on the length and location of the video footage, Authentication may take several minutes to complete. You can cancel the authentication at any time by clicking Cancel. Any frames that were processed prior to cancelling have been authenticated. If the video is authentic, the Authentication Complete message will be displayed.

If the video has been tampered with, the authentication will halt at the first damaged frame and provide an error message with the prob-lem frame number.

If Real-Time Authentication (in VIGIL Server Settings | Search tab) is enabled, during playback a large red X is displayed over the frame if the footage does not pass authentication.

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4.8 On-Screen Display - POS/ATM Data

When POS/ATM search results are found and a camera is loaded for playback, the On-Screen Display (OSD) feature can be enabled. Enabling this feature will overlay POS/ATM records on the video while it is played back.

Enables/Disables the OSD of POS data. The opens the OSD context menu, allowing you to Ena-ble/Disable the OSD or open the Configure OSD window.

Note: The OSD feature is available when the POS Data buttonin the Search window is

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5 Exporting

Video footage can be saved either as a single frame still shot or as a video file, audio and POS/ATM data can be saved either embedded within video footage or in a separate document. This process is referred to as “exporting”.

Note: To export you must have at least one export destination configured.

Note: If Export Auditing is enabled, required information must be entered before selecting the destination folder for both images and video exports.

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5.1 Exporting, Printing, or Emailing Images

Single frame shots can be saved or emailed in either Bitmap (BMP) or JPEG (JPG) format. BMP images retain all of the original image detail, but are typically much larger than JPG images as a result. JPG images are compressed and are typically indistinguishable from the original image when the JPG quality is 70 or greater.

Opens the Export context menu where the file format is selected. The Export button is only enabled when Video Footage is selected in the Playback window.

Still Image

Select Bitmap to save the current frame in bitmap .BMP format. Select the export destinations and enter a filename. Click Save when finished or Cancel to exit without saving.

Select JPEG to save the current frame in JPEG .JPG format. Select the export destination and enter a filename. Additionally, you may select a quality setting for the JPG image by adjusting the slider. Closer to the left side means a lower quality, smaller sized file; further to the right means a higher quality, larger sized file. For the most part, the default compression setting is the best choice. Click Save when finished or Cancel to exit without saving.

E-mail

Select Bitmap or JPEG to E-mail the current frame in .BMP or .JPG format. Enter the email subject, body and recipients.

Note: For email to function properly, a valid SMTP Server must be configured in the VIGIL Server Settings tab.

Select the destination you want to save the image to. You can select multiple destinations by checking the corresponding boxes, as well as create subdirectories by using the New Folder button. When Exporting a Bitmap the Quality slider will not be visible.

Prints to the Windows default printer. Click this button and select Print Still Image.

Note: The image will be sent to the default Windows printer only. If one has not been configured an error

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5.2 Exporting Video

Video footage can be exported in Microsoft AVI Video format or in Authentic Video format which uses 3xLOGIC’s Motion JPEG AZTECHformat. Video clips exported in Authentic Video format can be played using the 3xLOGIC DV Player pro-gram. AVI format video clips can be played using Windows Media Player or any other player that supports standard AVI format. The Authentic Video format is recommended when exporting video clips as evidence since the authenticity of the clip can be verified using DV Player. VIGIL Server allows video exports to include the VIGIL DV player installation kit file to ensure that playback software is available for Authentic Video exports.

Opens the Export context menu. Select the type of file you want to export.

AVI

Saves the current video footage in AVI format. Select the export destinations and enter a filename. Clicking the Advanced button will open the CODEC Settings window that allows you to set the image size the video will be saved at. The … button will open another window where you can select and configure the CODEC used during the encoding process.

ClickOK when finished or Cancel to exit without saving.

Authentic Video Saves the current video footage in MJPG format. Select the export destinations and enter a filename. Click

Save when finished, or Cancel to exit without saving.

Data

Export the POS/ATM data in a text file.

Note: To export POS data you must have the POS Terminal Settings configured in the Settings | Data

tab.

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POS/ATM Data as Text File – POS/ATM data is included with the

export in a separate text file.

POS/ATM Data Embedded in Video - The POS/ATM data will be

overlaid on the video image when the exported video file is opened using DV Player.

Audio Data Embedded in Video Exports any audio on the selected channel with the video file.

AVI export with no audio configured Authentic Video export with audio available

Select the destination to which you want to save the footage. You can select multiple destinations, as well as create subdirectories using the New Folder button.

You will be prompted to either Export All of the pulled footage, or you set a specific date/time range.If you are export-ing from the Multi-Screen playback, when choosexport-ing to export video you will have the option of exportexport-ing the selected camera or all cameras. Choosing Selected Camera will export only the currently selected camera footage. Choosing All

Cameras will export footage from all currently displayed cameras to separate files. The files will have the camera

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5.3 Exporting Audio

To export audio in .wav format with no accompanying video foot-age, click the export button and select Audio as WAV File. Use the From and To date and time boxes to select the range of the audio footage to export, and select the audio channel to export from the Channel drop-down menu.

Note: To export audio, an audio channel must be configured in

the settings.

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5.4 Export File Browser

The Export File Browser provides a thumbnail file browser for exported video footage and still shots. File navigation is similar to Windows Explorer.

To open the Exports window, select the Export File Browser option from the tools drop-down menu in the main VIGIL Server window.

Open a File

Double-click the desired file in the File Browser or Thumbnail Browser. This will open the file using the default program as configured in the Windows file associations. VIGIL Server includes an internal viewer for .BMP and .JPG files.

Open in External Appli-cation

Right-click the desired file in the File Browser or Thumbnail Browser and select Open in External Application . This will open the file using the default program as configured in the Windows file associations.

Copy a File

Right-click the desired file in the File Browser or Thumbnail Browser and select Copy item(s). This will open the Select

Des-tination window that allows you to save another copy of the file to an export desDes-tination. You can also use the menu to copy

a file by selecting the file and going to File | Copy item(s).

Note: To select multiple folders, hold down the Control key as you make your selection.

Delete a File

Right-click the desired file in the File Browser or Thumbnail Browser and select Delete item(s). You can also use the menu to delete a file by selecting the file and going to File | Delete item(s).

Note: To select multiple folders, hold down the Control key as you make your selection. Copy a

Folder

Right-click on a folder in the File Browser and select Copy item(s). You can also use the menu to copy a folder by selecting the folder and going to File | Copy item(s).

Delete a Folder

Right-click on a folder in the File Browser and select Delete item(s). You can also use the menu to delete a folder by selecting the folder and going to File | Delete item(s).

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Note: For export folders to show in the browser, at least one export destination must be configured in Settings | Media

Drives tab | Export Destinations.

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5.5 Alarms

The Alarms tool provides a listing of alarm events and allows quick playback of alarm footage. To open the Alarms win-dow, select Alarms from the Tools menu in the main VIGIL Server window.

Note: If Popup Alarm Screen is enabled in the settings, the Alarms window will automatically display in response to an alarm event.

Alarms are listed in a tabular form with the camera number, camera name, alarm type, and alarm time. New alarms that have not yet been acknowledged are red whereas acknowledged alarms are yellow.

Search Alarms Search for cleared alarms.

Acknowledge Acknowledges the selected alarm and changes its highlighted color to yellow.

Acknowledge All Acknowledges all visible alarms and changes their highlighted color to yellow.

Clear Clears the selected alarm from the Alarms window.

Clear All Clears all alarms from the Alarms window.

Suppress Opens the Suppressed Alarm window where alarms can be suppressed so that no new notifications from

the suppressed alarm will display until the alarm suppression expires or is deleted.

Live Loads live video footage of the camera that corresponds to the selected alarm in the Live Viewer.

Playback Plays back the video footage for the selected alarm. The playback footage will begin at the alarm Start

Time and end at the alarm End Time.

In the alarm right-click menu all of the above features are available as well as the Export Image feature. Once an alarm thumbnail has been opened the Export Image feature will become available. When selected, the Select

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5.6 Preview Alarms

Click on the thumbnail icon in the Preview column to show a thumbnail snapshot image of the alarm event. Click on the expanded thumbnail to minimize it.

The greyscale thumbnail icon represents a thumbnail that has not yet been viewed. Click on the icon to view the thumbnail.

The color thumbnail icon represents a thumbnail that has been viewed, but has been minimized.Click on the icon to open the thumbnail.

The greyscale thumbnail icon with a yellow exclamation point represents a thumbnail display attempt where no thumbnail was currently available. For example, if the minute of video footage was still in proc-ess of being written on the VIGIL Server system. Click on the thumbnail again after a moment to retry the thumbnail display request.

The alarm thumbnail snapshotdisplays the first frame of the alarm footage.

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5.7 Suppress Alarms

While an alarm is suppressed, no new notifications from the suppressed alarm will display until the alarm suppression expires or is deleted. While the alarm is suppressed, the Suppressed Alarms title bar flashes as a reminder that there are suppressed alarms.

Right-click on an alarm and select Suppress to open the Suppressed Alarm configuration window. Click the Suppressed Alarms title bar to expand or collapse the Suppressed Alarms window. In this window, Suppressed Alarms can be added, edited, or deleted.

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5.8 Search Alarms

Click to open the Search Alarms window where a variety of criteria can be used to search for an alarm event.

Click Search to search for all alarm events on the system. The results can be narrowed down with the following options.

From/To Check the From and/or To box and enter the time range to search for alarm events.

Alarm Type Check this box and select an alarm type to search for from the drop-down menu.

Alarm Check this box and enter an alarm number to search for.

Camera Number Check this box and enter a camera number to search for.

Reset Resets the search criteria to default.

Search Searches for alarm events that match the search criteria.

Live Loads the live video feed of the camera that corresponds to the selected alarm in the Live Viewer.

Playback Plays back the video footage for the selected alarm. The playback footage will begin at the alarm Start

Time and end at the alarm End Time.

Prev Navigates to the previous page

Next Navigates to the next page

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5.9 Exporting with VIGIL Archive

To export footage and other surveillance data(audio, POS/ATM data) from your VIGIL Server using VIGIL Archive, select VIGIL Archive from Tools in the main toolbar or by clicking the context arrow from the Tools button in the icon menu toolbar and selecting VIGIL Archive from the drop-down menu.

By default, all footage and all data from the selected time range on all active cameras will be exported. Click on

Advanced to choose cameras and data types to be exported.

Select a date and time range, and click Next. Select a destination for your exports and click Export to begin exporting your footage and data. You can continue to work in VIGIL Server while Archive exports your data or you may watch Export progress via the VIGIL Archive window. When the Export has completed, you may exit VIGIL Archive. Your files will now be present in the chosen export destination.

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6 Reports

6.1 Client Connections

The Client Connections window displays a list of current connection activity from other applications, for example VIGIL Client stations. To open the Client Connections window, select the Client Connections option from the Tools icon drop-down menu in the main VIGIL Server window. You can also double-click the Client Connections status bar.

The table provides the following information: the client’s remote host name or IP address, the remote host connection port, the locally connected port and the last activity time of the connection.

Update Frequency Adjusts the update frequency of the table every set amount of seconds entered in the corresponding box.

6.2 Network Log Analyzer

The Network Log Analyzer provides a simple way to check for network activity of VIGIL software. It will log IP addresses and VIGIL user names of all connections made. To open the Network Log Analyzer, select Tools from the main menu bar and select Network Log Analyzer.

6.3 Audit Log Analyzer

The Audit Log Analyzer provides a way to analyze, search and monitor various errors and general information for the VIGIL Server software. Essentially, it allows you to search the logs by using a variety of criteria such as date/time, error code, IP address, or module. To open the Audit Log Analyzer, select Tools from the main menu bar and select

Audit Log Analyzer.

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7 Video and Audio Recorder Controls

7.1 Video Recorder Controls

The Recorder Controls window allows you to control which cameras are recording footage. It also provides a quick sum-mary of the camera configuration. To open the Recorder Controls window, click the Recorder button in the main VIGIL Server icon toolbar.

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Start Recording Starts recording footage for the selected camera.

Stop Recording Stops recording footage for the selected camera.

Camera Setup Opens the Camera Setup tab in the VIGIL Server Settings window. The camera selected in the Recorder

Controls window will be automatically selected in the Camera Setup tab.

Close Window Closes the Recorder Controls window.

Network cameras are represented by a network symbol over the camera icon. Camera is currently recording.

Camera is currently stopped. Camera is disabled.

Type/Address/

Port/URL The type/IP address/port/URL of the network camera.

Drive Information

The drive information section givesthe current status of the VIGIL Server data drives. The information includes the percentage of free space on the drive, physical path of the drive, and the physical free/total space of the drive. The icons to the left of the drives indicate their status:

Configured drive

Currently recording on this drive Drive warning

Drive error, contact your system administrator

VIGIL Server Software v7.1