Hsems.manual

Health, Safety &

Health, Safety &

Environment

Environment

Management

Management

System

System

Manual

Manual

Balfour Beatty plc Group Head Office 130 Wilton Road London SW1V 1LQ Tel +44 (0) 20 7216 6800 [email protected] www.balfourbeatty.com

REVIEW

LEAD

CREATE POLICY

ORGANISE FOR

HEALTH & SAFETY

PLAN &

MONITOR & AUDIT

EXPECTATIONS FOR

MANAGING

HEALTH & SAFETY

ISSUE 2, AUGUST 2009

Sets out what we want to achieve, and why. States our commitment and approach to health and safety. Defines responsibilities and requirements.

2012VISION

HEALTH & SAFETYPOLICY

ZERO HARM

2012 VISION

HEALTH & SAFETYPOLICY H&SMANAGEMENT SYSTEM, PROCESSES& PROCEDURES       T       I       N       G       C       O       M       P       A       N       Y

EXPECTATIONS FOR MANAGING HEALTH & SAFETY

Provides framework and requirements for managing health and safety.

Define the mandatory Group minimum standards to be achieved worldwide. Compliance with all national legal and regulatory requirements is also mandatory.

STANDARDS

Shares excellent practice to encourage consistency of approach and continual improvement across the Group.

At Balfour Beatty we share a set of values and principles that apply to all our businesses and people across the world. These set the context for our approach to health and safety. Now we have set ourselves a major new challenge: to achieve Zero Harm across all our businesses by 2012. What does this mean, and where will we begin to see differences in our expectations and requirements?

While Operating Companies will continue to work in a devolved manner, from now on they will increasingly be expected to account for, and measure, their progress towards the achievement of Zero Harm.

This document sets out the Balfour Beatty framework for managing health and safety, and the minimum requirements that every part of Balfour Beatty must meet.

But achieving Zero Harm will require more than this: at the heart of Zero Harm is the commitment to eliminate the risk of serious harm. As we move closer to our goal and learn more about what it will take for each business to deliver Zero Harm, we shall also need to raise the bar on  the Expectations for Managing Health and Safety that we must all meet.

These Expectations form part of a common set of standards against which we can measure our progress. They will therefore be reviewed, updated and re-issued when appropriate.

The overarching expectation here is that from the moment of their issue we will all look to exceed the published minimum requirements.

From now on, the only way is towards zero!

Sally Brearley

Director Safety, Health & Environment

Balfour Beatty plc August 2009

MOVINGTOWARDS

ZERO HARM

ZERO HARM by 2012

Zero Harm is defined as:

•   Zero fatalities

•   Zero permanently disabling injuries

•   Zero injuries to members of the public

•   Zero long term harm to health

•  AFR <0.1, while aiming for Zero AFR.

BALFOUR BEATTY: EXPECTATIONSFORMANAGING HEALTH & SAFETY ISSUE2, AUGUST2009 BALFOUR BEATTY: EXPECTATIONSFOR MANAGINGHEALTH& SAFETY

The framework assists us to drive towards the

highest standards, share excellence and best

practice, and improve and move forward together.

It contains the essential elements for leading and

managing health and safety successfully.

REVIEW

To maintain everyone on the path towards Zero Harm, we regularly review our progress, our performance and the effectiveness of our arrangements

LEAD

Our leadership of health and safety, from the Board and all our people, is visible, tangible and felt by everyone

who comes into contact with us

CREATE POLICY

Our commitment to the highest standards of health and safety is reflected in our policies and practices

ORGANISEFOR

HEALTH & SAFETY

We are organised at both Group and Operating Company level to foster excellence in managing and promoting health and safety

ASSESS RISKS

Our approach is underpinned by meticulous planning, systematic appraisal of the risks from our activities, a constant search for ways to avoid or eliminate risks, and the rigorous application of risk reduction measures

PLAN & IMPLEMENT

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In undertaking all our work, we adopt robust processes and are alert to new risks, late changes, and deviations from the plan at all times

MONITOR & AUDIT

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We proactively seek out and embed excellence, we encourage our people, we learn from near misses and incidents, we use audit and inspection to drive improvement, and we measure and monitor our progress

MANAGEMENT FRAMEWORK FOR

HEALTH AND SAFETY

ABOUT THIS FRAMEWORK

SCOPE OF APPLICATION AND DEFINITIONS

GROUP CONTEXT FOR HEALTH & SAFETY

BALFOUR BEATTY: EXPECTATIONSFORMANAGING HEALTH & SAFETY ISSUE2, AUGUST2009

SCOPE OF APPLICATION

The requirements contained in this document apply to all Operating Companies and to all joint ventures, partnerships and associated companies in which we have a controlling interest or where, with the agreement of our partners, the Zero Harm vision and these Expectations are adopted.

Newly acquired companies are expected rapidly to move  towards meeting these requirements.

In all business partnerships we seek partners whose commitment to health and safety aligns with our Zero Harm vision.

Where we are minority partners, we endeavour to establish equivalent arrangements and standards.

DEFINITIONS

Throughout this document, the following terms are used: Organisation is used to refer to all Balfour Beatty Operating Companies and all joint ventures, partnerships and associated companies in which Balfour Beatty has a controlling interest or where, with the agreement of our partners, the Zero Harm vision and the Expectations are adopted.

Group Head office of Balfour Beatty plc H&S Health and Safety

SHE Safety Health and Environment MD Managing Director CEO Chief Executive Officer JV Joint Venture

must indicates a mandatory minimum requirement should indicates a recommended good practice The purpose of this document is to set out the arrangements and approach within Balfour Beatty

for managing health and safety.

This framework contains the essential elements for leading and managing health and safety successfully. It defines what must be achieved. It does not prescribe the detail of how, as this will vary across our businesses depending on their activities, customers, risks, local regulatory environment and other factors.

The framework assists us to drive towards the highest standards, share excellence and best practice, and improve and move forward together.

Supporting this framework are Balfour Beatty Standards and Guidance documents, which present more detailed subject-oriented requirements for our businesses.

Standards are agreed by all businesses, and define minimum mandatory requirements. They embody lessons from accidents and evolving best practice.

Standards and Guidance documents also point to better ways of doing things. They act as signposts to Zero Harm – since a key element of our journey will be to make today’s excellent practice tomorrow’s norm.

REVIEW

LEAD

CREATE POLICY

ORGANISE FOR HEALTH & SAFETY

ASSESS RISKS PLAN & IMPLEMENT

MONITOR & AUDIT

ABOUT THIS FRAMEWORK

BALFOUR BEATTY: EXPECTATIONSFOR MANAGINGHEALTH& SAFETY ISSUE2, AUGUST2009 BALFOUR BEATTY: EXPECTATIONSFOR MANAGINGHEALTH& SAFETY

ISSUE2, AUGUST2009 B    A   L     F      O    U   R    B    E    A   T    T    Y    P    L      C   

Sets out what we want to achieve, and why. States our commitment and approach to health and safety. Defines responsibilities and requirements.

2012VISION

HEALTH & SAFETYPOLICY

ZERO HARM

2012 VISION

HEALTH & SAFETY POLICY H&SMANAGEMENT SYSTEM, PROCESSES& PROCEDURES       A       T       I       N       G       C       O       M       P       A       N       Y

EXPECTATIONS FOR MANAGING HEALTH & SAFETY

Provides framework and requirements for managing health and safety.

Define the mandatory Group minimum standards to be achieved worldwide. Compliance with all national legal and regulatory requirements is also mandatory.

STANDARDS

Shares excellent practice to encourage consistency of approach and continual improvement across the Group.

BALFOUR BEATTY PLC

THE GROUP CONTEXT FOR HEALTH & SAFETY

THE BOARD OF BALFOUR BEATTY PLC

The Board provides leadership and oversight of health and safety, confirms policy and reviews performance.

At each Board meeting, directors receive and consider a report on health and safety, prepared by  the Group SHE Director.

The Board conducts an annual review of health and safety, to: •  endorse the vision for H&S and the strategy for achieving it •  review performance, trends and progress

•  review the effectiveness of the arrangements for managing H&S •  review specific incidents and actions taken to prevent recurrence.

TheBoardholdstheChiefExecutiveaccountablefor healthand safetythroughoutBalfour Beatty. He discharges this responsibility through the arrangements set out in this document. He holds Group MDs accountable for health and safety within the businesses that report to them. Group MDs provide leadership and oversight of health and safety in their businesses and cascade responsibility to Operating Company MDs, then down the line management chain.

A review, chaired by the Chief Executive or relevant Group MD, is conducted for all fatalities and selected serious incidents, to ensure that lessons are learnt and transferred across the business. BUSINESS PRACTICES COMMITTEE

The Business Practices Committee is a sub-committee of the Board, chaired by a Non-Executive Director of Balfour Beatty plc.

The committee meets at least three times a year to monitor and review, on behalf of the Board: •  the core business principles and commitments in respect of H&S

•  the polici es and performance relating to H&S and how compliance is ensured across  the Organisation.

It is authorised to seek information from any employee and to obtain independent advice.

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ISSUE2, AUGUST2009

HEALTH AND SAFETY FORUMS

Health and Safety Forums are convened and chaired by Group MDs, and members include Operating Company MDs and SHE representatives. The primary role of the H&S Forums is to share good practice and promote excellence to achieve Zero Harm.

Additionally they may: •  review performance •  prompt new safety initiatives •  highlight lessons and concerns •  formulate and recommend new policy. THE GROUP SHE TEAM

The Group MD, SHE Director and the SHE team will:

•  support and guide Operating Companies on their Zero Harm journeys •  develop, consult and issue Policy, Standards, Guidance and information

•  actively seek out best practice and lessons from incidents, and progressively build these into our Expectations and Standards

•  encourage excellence in H&S, and share innovative and best practices •  identify and advise Operating Companies on selected issues or areas of concern •  monitor and report on H&S performance

•  report on the audit and assurance arrangements in place in Operating Companies, and on  their findings

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CREATE POLICY

BALFOUR BEATTY: EXPECTATIONSFOR MANAGINGHEALTH& SAFETY ISSUE2, AUGUST2009

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Balfour Beatty’s vision of Zero Harm encompasses everyone directly involved in our operations: •  all employees

•  all those who work with us as sub-contractors, customers or partners

•  members of the public, neighbours and third parties who may be affected by our activities •  those who use and work in the assets we own, build, operate and maintain.

We expect all Organisations to strive for H&S excellence and for sector leadership in H&S. To this end, we expect all Organisations to:

•  involve their customers, sub-contractors, suppliers and partners in the journey to Zero Harm •  seek their voluntary support in promoting Zero Harm

•  develop with them innovative solutions to eliminate and reduce H&S risks •  share and progressively seek adoption of innovative and best practice.

We expect all our managers to be leaders in health and safety. They should promote excellence in H&S, provide a visible role model for others to follow, participate in H&S management processes and encourage worker involvement.

All individuals have a proactive role to play in ensuring health and safety. Organisations will provide information, training, equipment and systems to enable people to understand their role, and to work safely and healthily. We encourage everyone to become involved in continuously improving health and safety.

Ultimately, health and safety are line management responsibilities: line managers are accountable for safety and health within their sphere of control.

Every Organisation must prepare and document a health and safety policy to communicate their commitment to health and safety, and their arrangements and responsibilities for implementation. This must be consistent with the Balfour Beatty health and safety poli cy.

The policy must include:

•  a clear statement of overall health and safety objectives, with reference to Zero Harm •  a commitment to the prevention of work related injuries and illnesses

•  a commitment to continual improvement

•  a commitment to compliance with all applicable legislation, Balfour Beatty Standards (both Group and Operating Company) and accepted industry standards.

The policy must be approved and signed by the head of the Organisation. The policy must be communicated across the Organisation.

The policy must be reviewed annually and revised where necessary to ensure that it remains relevant and appropriate to the Organisation.

BALFOUR BEATTY: EXPECTATIONSFOR MANAGINGHEALTH& SAFETY ISSUE2, AUGUST2009 3.6 3.1 3.2 3.4 3.5 3.3 3.7 3.8 3.9

ORGANISE FOR HEALTH & SAFETY

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The Managing Director or CEO of every Organisation is responsible for providing strong leadership on health and safety. He or she is also responsible for the implementation and performance of the Organisation’s health and safety management system, and for ensuring legal compliance.

Every Organisation must nominate a director or senior vice president to champion health and safety at senior level within the Organisation. This director may advise, co-ordinate, develop policy and oversee implementation of the health and safety management system. However, this role in no way diminishes each line manager’s responsibility and accountability for health and safety within his or her area.

Every Organisation must appoint a competent person to co-ordinate the overall implementation of  the Organisation’s health and safety management system. This person must have access to the

most senior person within the Organisation.

Every Organisation must document and communicate individual roles, responsibilities and authorities for the health and safety management system. It must provide adequate resources. Where in-house expertise is not available on a relevant health and safety issue, the Organisation must establish access to a source of competent advice.

EXTERNAL JOINT VENTURE PROJECTS AND ALLIANCES

The governance of JV projects, alliances and other partnering arrangements requires particular attention. Operating Companies must specify explicitly how their health and safety requirements and processes will be achieved when operating in joint venture with third parties (including the case where the Operating Company is a minority partner).

The Operating Company’s representative on the JV Board must ensure that the Operating Company’s H&S ambitions and requirements are achieved in the JV/Alliance, and must be held accountable for this.

In every JV project, all JV partners must agree on: •  the H&S management systems to be adopted •  the arrangements for reporting

•  the arrangements for H&S auditing, and the feedback of audit results to the JV partners. INTERNAL JOINT VENTURE PROJECTS

In every JV project between Balfour Beatty businesses, all JV partners must agree on: •  the lead Operating Company or business

•  the H&S management systems to be adopted •  the arrangements for reporting to Group

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ISSUE2, AUGUST2009

Every Organisation must identify the hazards arising from its activities, and must assess the potential risks to health and safety. This is an essential and fundamental requirement. As an element of its journey to Zero Harm, every Organisation must develop and implement a programme for progressive elimination of the risk of fatality or serious harm.

This must include identification of the most significant H&S risks, planning, research and innovation to avoid or reduce risk, recording of required risk controls, and periodic review. Organisations should take full advantage of new technology, new methods, practices and materials to avoid risk and be prepared to challenge traditional working practices. The assessment of risk must take into account:

•  work related risks to employees, other workers, contractors, visitors, neighbours and members of the public

•  routine and non-routine activities •  foreseeable emergencies.

Risk assessment methods should be proportionate to the risk: simple checklists and workshops may be sufficient for routine activities. Complex, novel or sensitive risks may require more sophisticated risk assessment methods, including appropriate use of formal tools, such as: •  HAZID or HAZOP (Hazard Identification or Hazard & Operability Study)

•  Failure Modes and Effects Analysis • Fault Tree and Event Tree Analysis.

Those leading formal risk assessment methods must be trained and competent in these  techniques.

Hazardous operations must be subject to a specific Risk Assessment or Job Hazard Analysis and appropriate risk controls.

Where generic risk assessments are undertaken for common work activities, these must be reviewed for the specific task in hand, and any additional control measures identified and adopted.

Every Organisation must ensure that its sub-contractors have assessed H&S risks appropriately and planned adequate risk control measures.

PLANNING RISK CONTROL

Every Organisation must plan to eliminate or to control effectively any significant health and safety risks identified.

In planning risk control, the first priority must be to avoid putting people at risk, preferably by removing the hazards altogether, or removing people from the hazards.

Any residual risk must be controlled effectively, including both prevention (reducing likelihood) and mitigation (reducing consequences).

Planned risk reduction measures must be communicated appropriately to those who need to know. Method statements and work procedures must be simple to understand and should be written from the perspective of the person undertaking the task.

Planned risk reduction measures must be stringently executed. If a deviation from the plan becomes necessary, then the Risk Assessment must be revisited and risk controls reassessed. DESIGN AND RISK ASSESSMENT

Where an Organisation manages the design process or has a responsibility for design, it must have robust arrangements to ensure that:

•  the design is undertaken by a competent person or organisation •  appropriate checks of the design are undertaken

•  H&S risks are appropriately assessed and addressed for all lifecycle phases: construction,  testing and commissioning, operation, maintenance, decommissioning and demolition/disposal. •  removal or avoidance of H&S risks is a key objective of the design.

MANAGEMENT OF CHANGE

Health and safety risk assessment must form an integral part of the Organisation’s management of change. Potential health and safety impacts arising from acquisitions, divestments, growth, rapid recruitment, new business activities and regional expansion should be considered appropriately. ACQUISITIONS

When integrating an acquisition into a business, the integration plan must consider how health and safety is led and managed. An early assessment against these Expectations must be conducted, preferably commencing during due diligence. A plan must be prepared to achieve alignment within a reasonable timescale, normally one year. Where necessary, alternative  timescales for alignment must be agreed with the relevant Group MD.

ASSESS RISKS

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BALFOUR BEATTY: EXPECTATIONSFOR MANAGINGHEALTH& SAFETY ISSUE2, AUGUST2009

LEGAL AND OTHER REQUIREMENTS Every Organisation must identify:

•  all applicable occupational health and safety legislation

•  all applicable Balfour Beatty requirements, including these Expectations, Standards and Guidance

•  all applicable customer requirements

•  all applicable Operating Company and JV partner requirements •  all applicable industry standards for health and safety.

All Organisations must operate in compliance with applicable legislation and requirements, unless a specific exemption or exemption period has been previously agreed with the relevant enforcement authority.

Where full compliance with Balfour Beatty, industry and other standards is not immediately achievable, and an exemption has not been agreed with the relevant authority, the Organisation must develop and implement a plan to achieve compliance at the earliest possible date. OPERATIONAL CONTROL

Every Organisation must plan its operations and activities so that its H&S risks are controlled via safe and healthy systems of work (see section 4, Planning Risk Control).

Healthy and safe systems of work should include:

•  documented procedures, work instructions or Method Statements

•  requirements for the design and maintenance of equipment, plant and machinery •  systems for the purchase and use of substances, goods, equipment and services. Every Organisation must set its people to work and supervise them in accordance with the planned healthy and safe systems of work.

Every Organisation must ensure that its sub-contractors plan and observe healthy and safe systems of work.

TRAINING AND COMPETENCE

Every Organisation must ensure that individuals are competent to undertake their duties and work activities, including relevant H&S competency.

This applies to managers, supervisory and support staff, skilled and unskilled workers. Where applicable, industry competence standards or qualifications should be adopted as a minimum. Every Organisation must ensure that its sub-contractors maintain a competent workforce.

BALFOUR BEATTY: EXPECTATIONSFOR MANAGINGHEALTH& SAFETY ISSUE2, AUGUST2009

Every Organisation must ensure that all workers are given relevant health and safety training and information, which is appropriate to their responsibilities, abilities, literacy, language skills and the risks associated with their work. Such training must include emergency preparedness. Health and safety training requirements must be assessed periodically, to ensure that each individual or group is competent to perform their role. Delivery of training must be planned. SUPPLY CHAIN

Every Organisation must establish systems to:

•  determine the performance criteria required of consultants, sub-contractors and suppliers •  determine relevant competency standards required

•  assess those areas of performance that will impact on health and safety

•  pre-qualify and select approved consultants, sub-contractors and suppliers who meet the requirements

•  monitor and review their performance. PARTICIPATION AND CONSULTATION

Every Organisation must consult with its workforce (employees, sub-contractors and representative bodies) and seek their voluntary involvement i n health and safety, to encourage development of a shared and positive attitude towards safety.

EMERGENCY PREPAREDNESS AND RESPONSE

Every Organisation must from time to time review the possibility of serious incidents or emergencies, and establish emergency plans to mitigate the potential consequences. Emergency plans must be communicated and kept up to date.

Every Organisation should periodically practise its emergency plans. EXTERNAL COMPLAINTS

Every Organisation must establish and maintain a system for receiving and responding to relevant communication and complaints from external parties.

ZERO HARM JOURNEY PLAN

Every Organisation must prepare a Journey Plan that sets out a road map to achieve Zero Harm by 2012.

The Journey Plan should include the priorities, initiatives and actions that will be undertaken by  the Organisation, with clear responsibilities and timescales.

It should also include a set of objectives and measurable targets for tracking progress. These should relate to significant health and safety risks, and be consistent with the Zero Harm vision for 2012.

The Journey Plan must be reviewed and revised at regular intervals.

PLAN AND IMPLEMENT

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BALFOUR BEATTY: EXPECTATIONSFOR MANAGINGHEALTH& SAFETY ISSUE2, AUGUST2009

RECORDING AND INVESTIGATING INCIDENTS

Each Organisation must record work related injuries and ill-health cases, using Tr@ction, as specified in the Balfour Beatty Standard: Reporting Requirements .

Learning events or near misses, ie events that under slightly different circumstances could have resulted in harm to people, should also be recorded.

The following events must be reported to the Group SHE Team within 24 hours using the Balfour Beatty Notification Form :

•  fatalities

•  major disabling injuries •  major incidents

•  high potential events (ie incidents and near misses with the potential for fatality) •  enforcement notices from regulatory authorities

•  notice of prosecution or legal proceedings.

Each Organisation must conduct a full root cause investigation for: •  fatalities

•  major disabling injuries •  major incidents •  high potential events

•  major injuries to members of the public.

Detailed requirements for investigation and Human Factors analysis are set out in the Balfour Beatty Standard: Incident Investigation .

INCIDENT REVIEW AND LESSONS

The investigation findings and recommendations must be reviewed by an appropriate level of management, to determine:

•  agreed l ocal actions to prevent recurrence •  wider lessons and actions within the Organisation •  communication of lessons learnt.

Actions must be formally tracked to closure.

Relevant lessons must be shared with other Balfour Beatty Organisations via the Group SHE Team. The Balfour Beatty Chief Executive or the relevant Group MD will personally conduct a review of  the most serious events, including:

•  fatalities

•  selected high potential events.

The objectives of the review are to understand the root causes of the event, to ensure that appropriate actions are taken, and that transferable lessons are shared across the Group.

BALFOUR BEATTY: EXPECTATIONSFOR MANAGINGHEALTH& SAFETY ISSUE2, AUGUST2009

AUDIT AND INSPECTION

Each Organisation must establish and maintain a programme of audits and inspections to monitor regularly:

•  compliance with procedures and work instructions •  compliance with applicable legislation

•  compliance with company and other standards.

Any non-conformances identified must be recorded and reported to the appropriate management team.

INDEPENDENT AUDIT

Each Organisation must ensure that its health and safety management system is subjected to external, independent audit at least annually, in order to establish the effectiveness of the system. The key findings arising from these audits must be notified to the Organisation’s senior management, including the MD or CEO.

Major non-conformances must be notified to the Group SHE Team and the relevant Group MD. Certification to international standard OHSAS 18001 is expected as a minimum standard. In the USA, Organisations must demonstrate that equivalent systems and Standard Operating Procedures are implemented, and subject to suitable independent audit.

The Balfour Beatty Group Audit Protocol (BBGAP) is the preferred audit protocol. BBGAP, or its equivalent, should be progressively adopted within a timeframe agreed with the relevant Group MD. Actions must be determined to address issues raised during inspection and audit. All actions must be formally tracked to closure.

MONITORING HEALTH AND SAFETY

Each Organisation must establish systems to report and review the following on a regular basis, at an appropriate level of management:

•  agreed health and safety indicators, for example the number of work related injuries and ill-health cases, the Accident Frequency Rate, the Lost Time Injury Rate, high potential events •  progress towards objectives and targets

•  investigation findings and recommendations •  audit findings and non-conformances •  actions initiated and completed.

DOCUMENTATION AND RECORDS MANAGEMENT

Each Organisation must establish and maintain an information system, in paper or electronic form, which describes the core elements of the health and safety management system.

Each Organisation must maintain systems to store and retrieve statutory and other key documents and records relating to health and safety management.

MONITOR AND AUDIT

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