Resolve Complex
Problems With
The Pyramid Principle
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Objectives of this document
“
Improve your ability to resolve complex
problem by applying the Pyramid Principle –
Training & Templates created by former Deloitte
Consultants
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“
Save your time by using our fully editable
PowerPoint slides that you can reuse for your
Table of content
Apply the Pyramid principle
Create a story board
2
3
Write the introduction
1
Resolve complex problems with the Pyramid
Principle?
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Write an introduction which contains the situation, the complication and the
question
• A neutral description with facts that you know your audience will agree on
• Example: The company’s market is mature and doesn’t offer growth
opportunity anymore
The situation
• A desired change of the current situation
• Example: The CEO would like to increase his profit by reducing his cost by
10%
The complication
• The question that implicitly results from the complication
• Example: How can the company reduce its costs by 10%?
The question
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Table of content
Apply the Pyramid principle
Create a story board
2
3
Write the introduction
1
Resolve complex problems with the Pyramid
Principle?
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Pyramid Principle Definition
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Create a pyramid with your answer and supporting arguments - Template
Insert your answer
Insert your supporting argument #1.1 Insert your supporting argument #1.2 Insert your supporting argument #1.3 Insert your supporting argument #2.1 Insert your supporting argument #2.2 Insert your supporting argument #2.3 Insert your supporting argument #3.1 Insert your supporting argument #3.2 Insert your supporting
argument #1
Insert your supporting argument #2
Insert your supporting argument #3
Insert your supporting argument
#3,3
Insert your introduction’s question
Why or How?
Why or How?
Why or How? Why or How?
To communicate in a structured way with a busy executive, you should start with the answer to the executive’s question first, and then list your supporting arguments
Group, summarize and order logically your supporting arguments
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The company can reduce its cost by $5 millions through
some operational improvements Select non-core functions Evaluate cost and service level of potential partners Choose one partner for each function Design current processes Compare current process to best-in-class benchmarks Adopt best practices based on benchmarks Select and review current supplier costs Evaluate cost of potential alternative suppliers Outsource non-core functions to save $3 Millions
Simplify core functions processes to save $1
Million
Review supplier cost to save $1 Million Renegotiate supplier contracts and/or choose alternative suppliers
How can the company reduce its cost by 10%?
Ensure that your pyramid is Mutually Exclusive and Collectively Exhaustive
(MECE)
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Ensure that each category of your pyramid doesn’t contain too many
subcategories
In this example, each category only contain 3 subcategories, which is the ideal number for a clear communication
Why or How?
Why or How?
Why or How? Why or How?
Ensure a vertical logic by answering the question “why” or “how”
You an also use an horizontal logic within your pyramid…
Horizontal logic at the first level
Horizontal logic at the seond level
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…by using a deductive logic…
The concept of deduction
Company X is not profitable
Company Y is profitable
Company Y outsources its non
core functions Company X should
outsource its non core functions
A coherent and logic way of reasoning which automatically leads to a conclusion
Very convincing
Sometimes hard to follow
Situation Observation
Conclusion
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…or an inductive logic
The concept of induction
Industry is attractive Competition is low Entry barriers are low Company X should
invest in industry Y
A chain of non-related statements which make it possible to draw a certain conclusion
It is simple
Link between conclusion and the
A list of independent statements Conclusion
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The template below can be used to summarize the introduction, your answer
and the key hypotheses
• Situation: Replace the text by your own text • Complication: Replace the text by your own text • Question: Replace the text by your own text
• Replace the text by your own text
Insert supporting argument #1 Insert supporting argument #2 Insert supporting argument #3 First answer
Introduction
• Insert key message # 1 • Insert key message # 2 • Insert key message # 3 • Insert key message # 1
• Insert key message # 2 • Insert key message # 3 • Insert key message # 1
• Insert key message # 2 • Insert key message # 3
Table of content
Apply the Pyramid principle
Create a story board
2
3
Write the introduction
1
Resolve complex problems with the Pyramid
Principle?
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Based on your pyramid, identify the slides that you need to produce
Answer Supporting argument #1.1 Supporting argument #1.2 Supporting argument #1.3 Supporting argument #2.1 Supporting argument #2.2 Supporting argument #2.3
Supporting argument #1 Supporting argument #2
Why or How?
Why or How? Why or How?
#
Introduction (situation, complication and question)
Slide to be produced
1
2
7
3
4
5
6
8
9
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Then create a storyboard to have an overview of your presentation
1
2
3
4
5
6
Company’s profits
are decreasing
We should outsource
Competitor X is
profitable
Company X has
same revenue as us
But Company X has
lower cost
50% of his core functions
have been outsourced
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Ensure that your storyboard combines horizontal and vertical logic
1
Key message #1
2
Key message #2
3
Key message #3
Horizontal logic: A presentation should be
easily understood by only reading the key message of each slide
Vertical logic: Texts, diagrams and charts
should support the key message
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Summary
How to effectively communicate to Business
Executives through great and logical
presentation?
Create a MECE Pyramid with your answer and supporting arguments
Create a logical storyboard based on your Pyramid
2
3
Write an introduction containing the situation, complication and
question
1
Produce your slides with a horizontal and vertical logic
4
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Sources of information
Sources of
information
Slidology: the art and science of creating great presentations by Nancy Duarte The McKinsey Way by Ethan Rasiel
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