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3 Workshops

3.5 SharePoint

InfoPath 2007

Introduction to Deploying Sharepoint 2007 in an Internet Facing Enviroment

Sharepoint 2007 Administration and Troubleshooting WorkshopPLUS

Sharepoint 2007 Power User Workshop

Sharepoint 2007: Backup, Recovery and Availability WorkshopPLUS

Sharepoint 2010: Administration

Sharepoint 2010: Backup, Restore and Availability

Sharepoint 2010: Developer Workshop

Sharepoint 2010: Power User Workshop

Sharepoint 2010: Ignite Developer

Sharepoint 2010: Upgrade and Migration Workshop

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InfoPath 2007 Workshop

The InfoPath 2007 2-day workshop provides attendees with the knowledge and practice to use Microsoft InfoPath 2007 tool to create and publish forms. The modules in this workshop explore range of topics, such as: designing forms, data sources and data connections, security, integration with Microsoft Office SharePoint Server 2007, workflows and troubleshooting. The workshop is delivered through presentations, demos and hands-on lab exercises.

TARGET AUDIENCE:

This course is targeted at administrators, designers and power users who will be responsible for designing and publishing InfoPath forms.

BUSINESS NEEDS:

This course will benefit organisations who wish to learn how to plan, design, publish and maintain InfoPath form templates.

BENEFITS:

After completing this course, you will be able to:  Understand the use of Microsoft InfoPath 2007  Practice a process of designing and publishing InfoPath

forms in different scenarios

 Learn how to maintain and troubleshoot InfoPath solutions

 Understand integration between InfoPath 2007 and Office SharePoint Server 2007.

SYLLABUS:

Module 1: Introduction – Introduction to InfoPath 2007 and its main features, shows different usage scenarios.

Module 2: Designing a form – Understand designing and publishing form templates.

Module 3: Data Sources and Data Connections – Learn how to design data sources and data connections, use data binding and choose appropriate submit option.

Module 4: Security – Understand security levels and how the form can be protected by digital signatures and Information Rights Protection.

Module 5: Integration with SharePoint – Understand integration with MOSS 2007 and learn how to design browser-enabled form template.

Module 6: Workflows – Learn what a Workflow is and how InfoPath and Windows Workflow Foundation can be used to create workflow solutions.

Module 7: Advanced Topics – Discusses various advanced topics, for instance: InfoPath development, InfoPath Services management by STSADM tool, caching and reporting. Module 8: Troubleshooting – overview of useful logs and troubleshooting tools.

Product

InfoPath 2007, Office SharePoint Server 2007

Duration 2 Days

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85

Introduction to Deploying SharePoint 2007 in an Internet-Facing Environment

The Deploying SharePoint 2007 in an Internet-facing environment 2-day workshop provides attendees with the knowledge and practice to configure Internet-facing SharePoint deployments in the most secure manner appropriate to their business requirements. The modules in this workshop explore a range of possible network topologies, focus on hardening the security of Microsoft Office SharePoint Server 2007 deployments and look at publishing methods including those offered by ISA Server 2006. The workshop is delivered through a mixture of presentations and hands-on lab exercises, enabling delegates to practice the newly learnt skills. The content is a compilation of best practices from working with customers, the Microsoft Product Group and Premier Support.

TARGET AUDIENCE:

SharePoint Administrators, SharePoint Support Staff

BUSINESS NEEDS:

This workshop is ideally suited to organisations that are looking to adopt and deploy SharePoint 2007 in Internet-facing environments whilst maintaining levels of security appropriate to the requirements of the business. .

BENEFITS:

After completing this course, delegates will be able to:  Understand different deployment scenarios for

deploying SharePoint in Internet-facing environments.  Understand the alternative approaches for hardening

servers and securing the farm in an Internet-facing environment.

 Understand the best practices for securely configuring SharePoint in Internet-facing deployments.

 Understand the different options available and how to configure ISA Server 2006 to publish Internet facing SharePoint sites.

 Understand mechanisms for troubleshooting problems in SharePoint Internet-facing environments.

SYLLABUS/DELIVERABLES:

Module 1: Introduction to Internet-Facing

Environments- This module provides an introduction to SharePoint in Internet-facing environments by describing the different server roles within deployments as well as highlighting different deployment scenarios and topologies.

Module 2: Security considerations - This module focuses on security hardening when deploying MOSS in an Internet-facing environment including:

o IIS Security o Server Hardening

o Inter-Domain Communication and Trust Relationships

Module 3: Configuring SharePoint - In this module you learn how to configure the servers and web applications in a SharePoint farm to support an Internet-facing environment, including the configuration of Alternate Access Mappings and SharePoint Forms-Based Authentication.

Module 4: Configuring ISA Server- This module covers the steps that need to be taken to publish SharePoint sites through ISA server. The benefits that ISA server 2006 can provide to securely deploy SharePoint to the Internet/Extranet are explored.

Module 5: Best Practices and Diagnostics- This module details some of the best practices and recommendations for secure deployment and mechanisms for

troubleshooting problems. Product

Office SharePoint Server 2007

Duration 2 day

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SharePoint 2007 Administration and Troubleshooting WorkshopPLUS

The SharePoint 2007: Administration and Troubleshooting 4-day WorkshopPLUS course addresses the depths of Microsoft® Office SharePoint Server 2007 deployment, configuration, security, operations, backup & restore, and troubleshooting. SharePoint administrators will walk away with a firm grasp on the technical concepts required to successfully operate this world-class collaboration infrastructure.

This workshop contains Level 300 content. Please review the target-audience information and contact your Microsoft Services representative to ensure that this workshop is appropriate to the student’s experience and technical expertise.

TARGET AUDIENCE:

To ensure the high-quality knowledge transfer expected by the attendees of this 4 -day workshop, class size is limited to a maximum of 16 students who meet the following criteria:

 Experienced SharePoint administrators.

 Microsoft Certified System Engineer or similar experience.

BUSINESS NEEDS:

The Sharepoint 2007: Administration and Troubleshooting workshop provides participants with the skills and techniques to help them perform the following tasks:

 Understand the SharePoint family of products  Learn the mechanics of deployment

 Configure Operations Management, Applications Management, and the SSP  Deep-dive into farm, web application, site, and content security

 Operations, operations, operations  Prepare for and Recover from disaster  Fix it if it breaks.

BENEFITS:

Incoming Assessment to baseline knowledge. It is important for students to get feedback on how much they have learned during this Workshop. To accomplish that end, the Incoming Assessment measures what students know at the beginning of the course. This 25-question assessment was developed by a team of subject matter experts at Microsoft.

Outgoing Assessment to measure knowledge transfer. Students like to know how much they learned as a result of the training. At the end of this Workshop, students compare their Incoming and Outgoing results. In addition, the instructor reviews the questions and discusses the answers in detail to ensure that students understand the concepts.

Action Planning Session to take workshop learning’s and applies them to the workplace. Applying new knowledge to the real world is key to getting the most value out of your training budget. The purpose of the Action Planning Session is to identify key problems and proactive opportunities in your workplace — and then to use the skills learned in this course to develop real-world action plans.

SYLLABUS:

Module 1: Overview Review basic topics such as SharePoint architecture and features

Module 2: Deployment Explore upgrade and migration options and then walk through the setup process.

Module 3: Configuration Configure Operations Management, Application Management, the Shared Service Provider, and SSP Administration.

Module 4: Security Understand Farm, Web Application, Site, and Content security options – including authentication, authorization, policies, and capabilities like Information Rights Management.

Module 5: Operations Investigate monitoring solutions System Monitor, MOM 2005 and SCOM 2007. Review performance measurement and tuning techniques. Deep-dive into Search administration. Wrap-up with content reorganization, content deployment, and software

Module 6: Backup & Restore Understand how to respond to either a content restoration request or a system recovery scenario using the tools provided in MOSS.

Module 7: Troubleshooting Review the tools and techniques used by Microsoft Premier Field Engineers to investigate and troubleshooting c troubleshooting scenarios.

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87

SharePoint 2007 Power User Workshop

SharePoint 2007 Power User Workshop will learn how to maximize your organizations productivity by taking advantage of functionality in SharePoint 2007.

TARGET AUDIENCE:

To ensure the high-quality knowledge transfer expected by the attendees of this 4-day workshop, class size is limited to a maximum of 16 students, and recommended that students meet the following criteria:

Experienced SharePoint 2007 users who are familiar with the basic concepts and features of the product and have been actively working with SharePoint 2007 for 6 months or longer.

BUSINESS NEEDS:

Several organizations are only scratching the surface of what can be achieved utilizing SharePoint 2007. Get the most out of your SharePoint 2007 investment. Learn how to translate SharePoint 2007 features to your everyday business needs. Increase productivity

BENEFITS:

Learn advanced functionality to achieve the most out of your SharePoint 2007 implementation. Hands-on labs based on real world scenarios.

SYLLABUS:

Module 1: SharePoint 2007 Concepts

Review topics such as SharePoint 2007 product comparison and core features, how SharePoint 2007 is commonly leveraged in business environments, and the different user roles and administration functions.

Module 2: Sites, Webs and Site Templates

Explore the many different site templates available out of the box and best practices around site taxonomy and structure, creating custom site templates, and site administration options.

Module 3: Sites Security and Navigation

Understand site navigation, as well as site and object security options such as permissions, groups, and inheritance model. Module 4: Lists and Libraries

Deep dive into working with lists and libraries, site content types, columns, views, versioning, check in/out, alerts, and information management policies.

Module 5: Web Parts

Explore the SharePoint 2007 out of the box Web Parts and configuration options available and learn when best to use them.

Module 6: Work Flows

Learn work flow technology concepts and what work flows are available with SharePoint 2007 and how to configure them for your business processes.

Module 7: Business Intelligence Features

Learn how to utilize MOSS 2007 BI features such as Excel Services, the Report Center, KPI lists, and Dashboards.

PRE-REQUISITES:

The SharePoint 2007 Power User workshop provides participants with the skills and techniques to help them perform the following tasks.

- Understand the SharePoint 2007 features

- Manage site collections, site templates, site security, site features, lists and libraries, and site data. - Configuration of web parts, workflows, content types, and list columns.

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88

SharePoint 2007: Backup, Recovery and Availability WorkshopPLUS

The SharePoint 2007: Backup, Recovery, and Availability 4-day WorkshopPLUS course provides students with the knowledge and skills to recover from disaster, and implement availability and business continuity solutions in a Windows SharePoint Services 3.0 or Microsoft Office SharePoint Server 2007 environment. The modules in this workshop focus on both new and proven methods for implementing disaster recovery and high availability.

The workshop is taught by using a mixture of presentations and hands-on lab exercises delivered in virtualized environments. This provides students with practice to reinforce their understanding of backup, recovery, and availability concepts, best practices, and tools.

This workshop contains Level 300 content. Please review the target-audience information and contact your Microsoft Services representative to ensure that this workshop is appropriate to the student’s experience and technical expertise.

TARGET AUDIENCE:

To ensure the high-quality knowledge transfer expected by the students of this workshop, class size is limited to a maximum of 16 students who meet the following criteria:

 Experienced Windows SharePoint Services 3.0/Office SharePoint Server 2007 administrators and support staff.

 Database administrators who manage and maintain Windows SharePoint Services 3.0/Office SharePoint Server 2007 databases.

 An understanding of Microsoft SQL Server 2005/2008 administration is preferred. 

BUSINESS NEEDS:

After completing this course, students will be able to understand:

 The disaster recovery and high availability options available in Windows SharePoint Services 3.0 and Office SharePoint Server 2007

 The different server roles, how they interact with each other, and the high availability options available with each role.  The cost and impact of each server role failure

 How to backup, restore and recover from a disaster using various tools and techniques 

BENEFITS:

Incoming Assessment to baseline knowledge. It is important for students to get feedback on how much they have learned during the WorkshopPLUS course. To accomplish that end, the Incoming Assessment measures what students know at the beginning of the course. This 25-question assessment was developed by a team of subject matter experts at Microsoft. Outgoing Assessment to measure knowledge transfer. Students like to know how much they learned as a result of the training. At the end of the WorkshopPLUS course, students compare their Incoming and Outgoing results. In addition, the instructor reviews the questions and discusses the answers in detail to ensure that students understand the concepts. Action Planning Exercises to take workshop learning’s and apply them to the workplace. Applying new knowledge to the real world is key to getting the most value out of your training budget. The purpose of the Action Planning exercises is to identify key problems and proactive opportunities in your workplace — and then to use the skills learned in this course to develop real-world action plans.

SCOPE:

Module 1: Introduction This module compares the disaster recovery and high availability options in Office SharePoint Server 2007 and Windows SharePoint Services 3.0 with previous versions of SharePoint. This module also discusses disaster recovery and high availability planning considerations.

Module 2: Server Roles and Data Components This module discusses the various server roles in a SharePoint farm and the data components that should be considered in any disaster recovery plan and backup procedure.

Module 3: Backup and Recovery This module discusses backup and recovery processes and tools for SharePoint server roles and data components at various levels including: individual items, site collections and individual sites, web applications and databases, server roles and customizations, server farm.

Module 4: Availability This module covers the various methods for ensuring high availability of a SharePoint environment including: application and Web Front End load balancing, database mirroring, log shipping, failover clustering.

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SharePoint 2010 Administration

The SharePoint 2010: Administration 4-day WorkshopPLUS course provides in-depth coverage of Microsoft® SharePoint Foundation 2010 deployment, configuration, security, operations, backup, and restore. Students are also introduced to some key enterprise features of SharePoint Server 2010, including Search. SharePoint administrators will gain a firm grasp of the technical concepts required to successfully operate this collaboration infrastructure.

TARGET AUDIENCE

To ensure the high-quality knowledge transfer students expect from this 4-day workshop, class size is limited to a maximum of 16 students who meet the following criteria:

 Minimum of 6 months previous experience administering SharePoint 2010 or SharePoint 2007 (This is not a beginner’s workshop.)

 Microsoft Certified System Engineers or those with similar experience

BUSINESS NEEDS .

Deploy, configure, secure, and operate SharePoint 2010

BENEFITS

Incoming Assessment to baseline knowledge. It is important for students to get feedback on how much they have learned during the WorkshopPLUS course. To accomplish that end, the Incoming Assessment measures what students know at the beginning of the course. This 25-question assessment was developed by a team of subject matter experts at Microsoft.

Outgoing Assessment to measure knowledge transfer. Students like to know how much they learned as a result of the training. At the end of the WorkshopPLUS course, students compare their Incoming and Outgoing results. In addition, the instructor reviews the questions and discusses the answers in detail to ensure that students understand the key concepts. (Note: Individual results of the Incoming and Outgoing Assessment are not provided to management.)

Action Planning Exercises to take workshop learnings and apply them to the workplace. Applying new knowledge to the real world is key to getting the most value out of your training budget. The purpose of the Action Planning Exercises is to identify key problems or proactive opportunities in your workplace — and then to use the skills learned in this course to develop real-world action plans.

SYLLABUS

Incoming Assessment. Students take a 25-question quiz that measures their baseline knowledge.

Module 1: Deployment Planning and Installation. Understand the key decisions to be made when planning and deploying a SharePoint Foundation (SPF) farm deployment to support a corporation, department, or team.

Module 2: General Administration and Service Applications Explore the new central administration features in SharePoint 2010. Understand the general Shared Services Architecture and how Shared Services are created and managed.

Module 3: Upgrade. Learn the various options for upgrading an existing SharePoint environment to SharePoint Foundation 2010.

Module 4: Business Continuity Management. Understand the changes to backup and restore strategies introduced in SharePoint 2010.

Module 5: Security. Explore the security options with Central Administration, how to apply security to a SharePoint site, and how claims-based authentication works with SharePoint.

Module 6: Search. Learn the SharePoint 2010 search architecture and the server roles associated with the search service. Understand how to set up search within a farm environment and how to configure various search components. Module 7: Patch Management. Explore the various types of patches that are available, patch release cycles, and patch installation techniques.

Module 8: Performance and Health. Understand the new features in SharePoint 2010 to improve scalability and performance of large lists. Explore the developer dashboard and HTTP request monitoring. Explore the health framework and how it can be leveraged to monitor and manage the overall health of a SharePoint 2010 server farm.

Outgoing Assessment. Students complete the quiz again and compare Incoming and Outgoing results to measure knowledge transfer and to discuss the questions.

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90

SharePoint 2010 Backup, Recovery and Availability WorkshopPLUS

The SharePoint 2010: Backup, Recovery and Availability 4-day WorkshopPLUS course provides students with the knowledge and skills to recover from disaster and implement availability and business continuity solutions in a SharePoint Foundation 2010 or SharePoint Server 2010 environment. The modules in this workshop focus on both new and proven methods for implementing disaster recovery and high availability.

The workshop is taught by using a mixture of presentations and hands-on lab exercises delivered in virtualized environments. This provides students with practice to reinforce their understanding of backup, recovery and availability concepts, best practices and tools.

TARGET AUDIENCE:

This workshop is intended for experienced SharePoint 2010 administrator and support staff. Database administrators who manage and maintain SharePoint Foundation 2010 or SharePoint Server 2010.

BUSINESS NEEDS:

This course will benefit organisations that are planning to or have already implemented a SharePoint Foundation 2010 or SharePoint Server 2010 environment and wish to learn more about backup, recovery and availability

BENEFITS:

Incoming Assessment to baseline knowledge. It is important for students to get feedback on how much they have learned during the WorkshopPLUS course. To accomplish that end, the Incoming Assessment measures what students know at the beginning of the course. This 25-question assessment was developed by a team of subject matter experts at Microsoft.

Outgoing Assessment to measure knowledge transfer. Students like to know how much they learned as a result of the training. At the end of the WorkshopPLUS course, students compare their Incoming and Outgoing results. In addition, the instructor reviews the questions and discusses the answers in detail to ensure that students understand the concepts. (Note: Individual results of the Incoming and Outgoing Assessment are not provided to management.) Action Planning Exercises to take workshop-acquired knowledge and apply them to the workplace. Applying new knowledge to the real world is key to getting the most value out of your training budget. The purpose of the Action Planning Exercises is to identify key problems or proactive opportunities in your workplace — and then to use the skills learned in this course to develop real-world action plans.

SYLLABUS/DELIVERABLES:

Incoming Assessment: Students take a 25-question quiz that baselines their knowledge.

Module 1: Overview and Concepts. Discusses the concepts of Disaster Recovery and High Availability and the data components specific to SharePoint 2010 that must be protected. Compares the new options to those in the previous version of SharePoint. Discusses the tools available for Backup and Recovery.

Module 2: Backup and Recovery: Content. Begins the discussion on backup and recovery of content databases, granular backup options and Remote BLOB storage. Module 3: Backup and Recovery: Service Applications. Covers service applications in SharePoint 2010 and how they differ from the Shared Service Providers in MOSS 2007. Discusses the backup and recovery options for search and other service applications.

Module 4: Disaster Recovery. Discusses the options for a full farm recovery, as well as options for scripting an installation for the purpose of recovery. Also covers some possible options for stand-by data centers.

Module 5: Availability. Focuses on the options for redundancy and availability of a SharePoint farm. The discussion items include network load balancing, database availability, and service application redundancy.

Outgoing Assessment. Students complete the quiz again and compare Incoming and Outgoing results to measure knowledge transfer.

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91

SharePoint 2010 Developer Workshop

The SharePoint 2010: Developer Workshop event is designed for developers and architects focusing on developing solutions using the powerful features and components of the SharePoint 2010 platform.

TARGET AUDIENCE

The target audience for this workshop is .NET developers and architects with a requisite minimum of: - 6 months of experience using C#

- 6 months of experience developing SharePoint 2007 solutions

BUSINESS NEEDS

SharePoint 2010 is the business collaboration platform that enables you to connect and empower people through formal and informal business communities, within the enterprise and beyond, and to manage content throughout the information lifecycle. Whether deployed on-premises or as hosted services, SharePoint’s integrated capabilities are enhanced by search technologies and enable you to rapidly respond to changing business needs by making data-driven decisions and by deploying customized solutions quickly and securely. The consolidation of collaboration solutions onto SharePoint 2010 makes it possible to cut costs by lowering training and maintenance expenses and increasing IT productivity, all within a governable and compliant platform. SharePoint 2010 is a major step forward for SharePoint as a development platform not only because of the richer set of overall features that the platform supports but also because significant investments have been made in the suite of tools to make developers more productive, and also more accessible to developers of all skill levels. This workshop will walk you through some of the most compelling enhancements to the SharePoint 2010 platform for developers.

BENEFITS

At the end of the course, you will be familiar with enhancements to core areas and new features related to:  Visual Studio 2010 Tools

 UI and List Enhancements  LINQ

 Client Object Model  Workflow

 Service Architecture

 Business Connectivity Services  Enterprise Content Management  Extending Search  BI  Sandboxed Solutions  AGENDA Day 1 Workshop Overview Developer Enhancements UI Advancements List Enhancements Day 2 LINQ to SharePoint Client Object Model Workflow

Day#3

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92

SharePoint 2010: Power User Workshop

The SharePoint 2010: Power User 4-day Workshop course addresses the depths of SharePoint 2010 site management, permissions, web parts, workflows, collaboration features, Business Intelligence, and much more, geared toward Site Administrators. SharePoint 2010 site administrators will walk away with a firm grasp on the technical concepts required to successfully administer this world-class collaboration infrastructure.

This workshop contains Level 300 content. Please review the target-audience information and contact your Microsoft Services representative to ensure that this workshop is appropriate to the student’s experience.

TARGET AUDIENCE

To ensure the high-quality knowledge transfer expected by the attendees of this 4 -day workshop, class size is limited to a maximum of 16 students, and recommended that students meet the following criteria:

Experienced SharePoint users who are familiar with the basic concepts and features of the product and have been actively working with SharePoint for 6 months or longer.

BUSINESS NEEDS

Understand the SharePoint 2010 product features.

Manage site collections, site templates, site security, site features, lists and libraries, and site data. Configuration of web parts, workflows, managed metadata, and BI features.

Learn how to translate SharePoint Foundation 2010 and SharePoint Server 2010 features to your everyday business needs.

BENEFITS

Learn advanced functionality to achieve the most out of your SharePoint 2010 implementation.

This workshop will guide the students through many of the advanced features and configuration settings that SharePoint 2010 has to offer at the Site Collection level.

Hands-on labs based on real world scenarios.

Throughout the course students will be presented with real world scenarios and will be tasked with utilizing SharePoint 2010 to achieve a solution to the scenario presented. The workshop objective is to not only ensure that the students walk away with knowing what functionality is available but how it can be best leveraged for requirements corporations encounter today.

SYLLABUS

This workshop runs for a full four days. Students should anticipate consistent start and end times for each day. Early departure on any day is not recommended.

Module 1: SharePoint 2010 Introduction

Review topics such as SharePoint 2010 product comparison and core features, how SharePoint 2010 is commonly leveraged in business environments.

Module 2: Sites, Webs, and Site Templates

Explore the many different site templates available out of the box and best practices around site taxonomy and structure, creating custom site templates, and site administration options.

Module 3: Site Security and Navigation

Understand site navigation, as well as site and object security options such as permissions, groups, and inheritance model. Module 4: Lists and Libraries

Deep dive into working with lists and libraries, site content types, columns, views, versioning, check in/out, alerts, and information management policies.

Module 5: Web Parts

Explore the SharePoint Server 2010 out of the box Web Parts and configuration options available and learn when best to use them.

Module 6: Work Flows

Learn work flow technology concepts and what work flows are available with SharePoint Server 2010 and how to configure them for your business processes.

Module 7: Business Intelligence Features

Learn how to utilize SharePoint Server 2010 BI features such as Excel Services, the Report Center, KPI lists, and Dashboards. Module 8: Managed Metadata

Discover the new Managed Metadata feature of SharePoint 2010. Managed Metadata is a new Service Application in SharePoint 2010 which is responsible for storing all metadata terms and enterprise content types relating to the

organizations' environment. Module 9: Office Web Apps

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SharePoint 2010 Upgrade and Migration

The SharePoint 2010: Upgrade and Migration 3-day workshop develops the knowledge and skills needed to determine an upgrade approach, identity potential issues, perform an upgrade, and verify the success of a SharePoint 2007 to SharePoint 2010 upgrade or migration. SharePoint 2010 administrators will walk away with a firm grasp on the technical concepts required to successfully plan, perform, and troubleshoot an upgrade or migration.

TARGET AUDIENCE

To ensure the high-quality knowledge transfer expected by the attendees of this 3-day workshop, class size is limited to a maximum of 16 students who meet the following criteria:

 Experienced Windows SharePoint Services 3 and Office SharePoint Server 2007 administrators and support staff.  Working knowledge of SharePoint 2010 Foundation and SharePoint Server 2010.

 An understanding of Microsoft SQL Server 2005/2008 administration is preferred.

BUSINESS NEEDS

Develop a working knowledge of upgrade planning, preparation, methods, and troubleshooting to foster a successful SharePoint 2007 to SharePoint 2010 upgrade or migration.

BENEFITS

Learn advanced upgrade and migration concepts from knowledgeable trainers to ensure a successful upgrade or migration. Advanced SharePoint 2010 upgrade and migration technical concepts are demonstrated using a mixture of presentations and hands-on scenario based labs delivered in virtualized environments. This combination of deep technical knowledge transfer and practical experience fortifies the knowledge needed for the SharePoint 2010 upgrade and migration process.

SYLLABUS

This workshop runs for a full 3 days. Students should anticipate consistent start and end times for each day. Early departure on any day is not recommended.

Module 1: Upgrade and Migration Overview

Review what’s new in upgrade, supported upgrade methods, and challenges of upgrading to SharePoint 2010. Discuss some of the other changes to SharePoint 2010 that may affect your upgrade approach.

Module 2: Plan and Prepare for Upgrade

Learn the requirements and prerequisites for upgrade, what you should do to plan and prepare for upgrade and the steps you should perform before an upgrade. You can then choose the upgrade approach that is best suited for your

environment based on your pre-upgrade findings and preparation.

Module 3: Upgrade Approaches

Explore the upgrade and migration approaches that can be used when upgrading from Microsoft Office SharePoint Server 2007 to Microsoft SharePoint Server 2010; in-place upgrade, database attach upgrade, and a variety of hybrid and advanced approaches.

Module 4: Upgrading Shared Service Providers

With changes to the services infrastructure in SharePoint 2010, you must consider how to deal with upgrading Shared Services Providers (SSPs) from MOSS 2007. This module helps by explaining how services upgrade works, and the considerations to think about for specific services that you wish to upgrade. Module 5: Upgrading Customizations

Learn how to avoid and overcome challenges in identifying SharePoint 2007 customizations, and discuss criteria that can be used in evaluating customizations before an upgrade. Explore some of the considerations for specific types of customizations, and improvements to the upgrade mechanism in SharePoint 2010 that will help ease the process.

Module 6: Testing & Troubleshooting Upgrades

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Windows PowerShell 2.0 for SharePoint (SharePoint 2007) administrators

TARGET AUDIENCE:

SharePoint Administrators and programmers with experienced knowledge of SharePoint 2007 and basic or no knowledge of PowerShell version 2 and .Net programming in object model of MOSS 2007.

BUSINESS NEEDS:

The content of this introductory workshop is designed to cover basic features and capabilities of PowerShell version 2 scripting language that are required to effectively:

 use the PowerShell to manage any technology supporting Windows PowerShell through own set of cmdlets and/or a provider

 use the PowerShell to manage technologies that don’t support PowerShell directly but can be managed through classes that are part of .Net framework

 compose PowerShell scripts in order to automate arbitrary administrative task See syllabus for complete list of topics covered by this workshop.

BENEFITS:

After completion of this workshop students will be able to understand and effectively use many PowerShell v2 features and capabilities, together with MOSS 2007 object model:

 Detailed property listing of SharePoint objects

 Performing operations that is not available in UI or STSADM for administration  Integration with .Net framework and COM technologies

 Using PowerShell remoting to administration of SharePoint

The workshop courseware is provided in both printed and electronic form and is intended to be used by students later after the course completion as a quick reference guide.

SYLLABUS:

Lab 1: About the LAB environment

 Virtual Workshop environment description  Lab 2: Setup of PowerShell / requirements

 PowerShell installation  First PowerShell host start  Lab 3: Basic commands and usage

 Using PowerShell console, basic commands as help, cmdlets, alias

 Variables  Pipe Line usage  Operators

 Process, Service, Eventlog in PowerShell  Writing PowerShell scripts

Functions

Lab 4: Accessing MOSS Object Model  Working with assemblies  PowerShell Remoting

 Accessing MOSS through Object Model

Lab 5: Working with objects in MOSS  Working with SPSite

 Working with SPWeb  Working with SPList  Working with SPListItem  Working with SPWebApplication  Working with SPFarm

Lab 6: Administrative tasks using PS

 Parsing and Monitoring ULS logs using PowerShell console

 Working with user rights

 How to identify document libraries with versioning enabled

 List site quota template used in farm  Enumerating size of site storage  Lab 7: Enhanced usage of PS in MOSS 2007

 Synchronizing AD groups with MOSS Content  Delete old versions of items in library  How to find all customized pages in site  Listing all features in site

 Managing alerts within web object

 Copy multiple documents on site with no publishing features enabled

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3 Workshops

3.6 Security

Data Protection Manager 2007 Advanced

Defense in Depth: Securing Windows Server 2008 R2 WorkshopPLUS

DirectAccess: Deployment and Troubleshooting

Forefront Threat Management Gateway: Upgrading your ISA skills workshop

Managing and Supporting a Windows 2003 PKI Workshop

Microsoft Forefront Identity Manager 2010

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Data Protection Manager 2007 Advanced

The Workshop: Data Protection Manager 2007 Advanced offering it is a three days workshop consisting of twelve modules with hands on labs. The target audience are customers who are planning to install or have already installed Data Protection Manager 2007 and want to learn how it works and also on how to operate with it more efficiently within their organization. Administration of Data Protection Manager 2007 is a common pain point being seen within premier customers who have it deployed.

TARGET AUDIENCE

IT Manager / Data Protection Manager 2007 Administrator

BUSINESS NEEDS

Organisations who wish to ensure that their Data Protection Manager 2007 administrators are skilled enough to maintain the on-going healthy of their technology.

BENEFITS

After this offering is completed, you will be benefit in the following:

 Knowledge transfer to your Data Protection Manager 2007 administrator.

 Attendees will go away armed with knowledge to help them in their day to day administration of Data Protection Manager 2007.

 Improved internal Data Protection Manager 2007 processes.

 Baseline your Data Protection Manager 2007 technology performance.

 Highlight good Data Protection Manager 2007 design practices.

 Attendees will go away with detail knowledge on how to troubleshoot Data Protection Manager 2007 in their environments.

SYLLABUS

Module 1: Concepts – This module covers those concepts unique to Data Protection Manager (e.g. replicas, recovery points and protection groups).

Module 2: Architecture – This module provides an in depth explanation of the underlying architecture of Data Protection Manager, and main components such as primary and secondary servers and the agents.

Module 3: Workflow – This module covers in detail under the bonnet workflows that are occurring to allow Data Protection Manager to achieve its functionality. This covers how data flows between a Data Protection Manager agent and server and how other concepts such as replica creation, consistency checks and recovery points work.

Module 4: Planning and Configuration – This module looks at the design questions that need to be considered for a Data Protection Manager installation, and also covers configuration of protection group best practices.

Module 5: Deployment – This module is concerned with deployment considerations of Data Protection Manager, covering known issues and also looking at best practices (e.g. VSS patches, firewall considerations, etc.).

Module 6: PowerShell – This module looks at what can be achieved to help automate and simplify the Data Protection Manager administrators’ life through PowerShell cmdlets. It will focus on common pain points experienced by Data Protection Manager administrators.

Module 7: Protecting Exchange Servers –This module looks at how, and what Data Protection Manager protects for Exchange servers.

Module 8: Protecting SQL Servers – This module looks at how, and what Data Protection Manager protects for SQL servers. Module 9: Protecting SharePoint Servers – This module looks at how, and what Data Protection Manager protects for SharePoint servers.

Module 10: Protecting Hyper-V Servers – This module looks at how, and what Data Protection Manager protects for Hyper-V servers.

Module 11: Monitoring – This module looks at what needs to be done operationally to monitor the health of the Data Protection Manager infrastructure. This also covers what’s included in the Data Protection Manager management pack on SCOM 2007. Module 12: Troubleshooting – This module focuses on what can be done to troubleshoot Data Protection Manager issues. The health model is explored and Data Protection Manager components tracing is also explored. Lastly troubleshooting VSS is also covered.

PRE REQUISITES

Customers should have some basic concepts around any backup and restore product, and around the specific technologies that can be backed up and restored by Data Protection Manager 2007.

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97

Defense in Depth: Securing Windows Server 2008 R2 WorkshopPLUS

The Defense in Depth: Securing Windows Server® 2008 4-day WorkshopPLUS course provides students with the skills required to ensure that host servers are secure and protected from unwanted access or intrusion. This workshop covers security threats, countermeasures, and Windows Server 2008 strategies, tools, and best practices for helping to comprehensively secure the server from file system, applications, and server communications across the network. The workshop also focuses on the use of the security-rich features of Windows Server 2008 to help detect and defend against security threats that target your most valuable organizational assets.

TARGET AUDIENCE:

This workshop is appropriate for system architects and engineers responsible for security design, implementation, and management. Windows 2003/2008 Server administrators with solid understanding of network operations and management.

BUSINESS NEEDS:

The following key criteria are indicative of customers who would benefit from a Defence in Depth: Securing Windows Server 2008 workshop:

 Organisations who wish to better protect their Windows environment from unwanted access or intrusion  Organisations who are concerned about Windows Server 2008 security

 Customers who have experienced critical situations related to Windows Server 2008 security

 Customers who are to be subjected to internal or external security, compliance or regulatory assessments

BENEFITS:

 Understand typical security threats and the most effective Windows Server 2008 and 2008 R2 countermeasures against them.  Protect the server against unauthorized access during and after the login and authentication process.

 Harden the host against risks from unnecessary software or non-secure settings.  Protect the security of data in transmission.

 Properly secure applications using appropriate Windows Server 2008 R2 tools and techniques.  Learning of best practices, which are incorporated in both classroom and hands-on lab sessions.

SYLLABUS:

This workshop runs FULL 4 days. Students should anticipate consistent start and end times for each day. Early departure on any day is not recommended.

Module 1: Defense in Depth Securing Windows Server 2008 R2 Introduction. Covers potential security threats, security foundations, new features of Windows Sever 2008 and R2. Module 2: Implementing Security on Windows Server 2008. Discusses security design, GPO design, Securing servers, account lockout, password guidance, and Domain policies. Students will learn how to use Server Core as part of their strategy for minimizing the attack surface of servers hosting these services. This module also examines some important security

enhancements in IIS 7 and File Services

Module 3: Hardening AD, DCHP, and DNS Services. Discusses hardening Active Directory Domain Services, hardening DHCP Services, hardening DNS Services. Understand the risks that exist for your Active Directory environment and learn the skill to secure your environment.

Module 4: Hardening Web, File & Print and Document Services. Discusses steps for securing Web Services Server roles, File Services roles, and Print Server roles.

Module 5: Hardening Certificate, NAP, and Terminal Services. Discusses securing Active Directory Certificate Services, securing Network Policy and Access Services, and Securing Terminal Services. Students will learn the general concepts of how to secure Active Directory using cerfificates. They will learn how to secure the infrastructure for Terminal Services and Remote Desktop.

Outgoing Assessment. Students complete the quiz again and compare Incoming and Outgoing results to measure knowledge transfer.

Action Planning Exercises. Students develop Action Plans to improve real-world situations and/or implement proactive measures.

PRE-REQUISITES:

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98

Direct Access: Deployment and Troubleshooting

DirectAccess is a new feature in the Windows ® 7, Windows Server ® 2008 R2 operating systems and Unified Access Gateway ® that seamlessly connects remote users to the corporate network any time they have Internet access.

TARGET AUDIENCE

This 3 days delivery is aimed at system administrators on Windows Server™. They must be certified Microsoft Certified Systems Engineers™ or Microsoft Certified IT Pro™ on Microsoft Windows Server™. An experience of at least 3 years in administering enterprise-wide remote access control technologies might be a plus.

BUSINESS NEEDS

The DirectAccess: Deployment and Troubleshooting workshop enables enterprise administrators to optimize their DirectAccess deployments, and do precise and quick diagnostics on DirectAccess by acquiring an in-depth knowledge of the technology and its troubleshooting methodology

BENEFITS

The core benefits of the workshop are:

 Understand how to design and deploy DirectAccess with Windows and Forefront Unified Access Gateway 2010.  Deploy the connectivity technologies required by DirectAccess.

 Build a high availability and reliable platform.

 Implement and troubleshoot DirectAccess health enforcement platform.  Adopt and apply troubleshooting methods.

SYLLABUS

The workshop is delivered as follow:

 Understanding IPv6: including native IPv6, transition technologies: Teredo, ISATAP, 6to4, IP-HTTPS, and UAG’s NAT64/DNS64.

 In-depth study of IPsec and DirectAccess in both Windows and Unified Access Gateway.  DirectAccess Infrastructure Design Considerations.

 Deployment best-practices.

 Building high availability solutions with Unified Access Gateway.  Troubleshooting, Operating and Optimizing DirectAccess.  Network Access Protection and DirectAccess Integration.

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99

Forefront Threat Management Gateway: Upgrading your ISA skills workshop

Forefront Threat Management Gateway 2010 (TMG) builds upon the Secure Application Publishing, VPN solution and Firewall protection capabilities delivered by ISA Server 2006 by also performing as a Secure Web Gateway. This enables businesses by allowing employees to safely and productively use the Internet without worrying about malware and other threats. It provides multiple layers of continuously updated protection that are integrated into a unified, easy to manage gateway, reducing the cost and complexity of Web security

The Upgrading your ISA skills to Forefront TMG 2010 workshop will allow you to develop your current ISA skills to rapidly ramp up on this new product.

TARGET AUDIENCE:

To ensure the high-quality knowledge transfer expected by the attendees of this 3-day workshop, class size is limited to a maximum of 10 people and is targeted at system administrators charged with deploying, administering, maintaining or troubleshooting Forefront TMG 2010.

BUSINESS NEEDS:

In order to take advantage of the whole spectrum of features offered by this product – URL filtering, antimalware inspection, intrusion prevention, application proxy and HTTP/HTTPS inspection - you will need to learn how to plan, deploy, maintain and troubleshoot Forefront TMG 2010.

BENEFITS:

The Forefront Threat Management Gateway workshop provides participants with skills and techniques to help them perform the following tasks:

 Understand the key scenarios to use Forefront TMG 2010 and how to plan for it.  Identify the organisational needs that fit into the Forefront TMG 2010 feature set.

 Acquire deep technical knowledge about the new capabilities of Forefront TMG 2010 to aid administration, deployment and troubleshooting of the product.

  n

s

SYLLABUS:

Module 1: What’s new on Forefront TMG 2010: This module provides an introduction to the major differences between ISA Server and Forefront TMG and its architecture.

Module 2: Planning Forefront TMG 2010 Migration:

Understand the best practices to migrate from ISA Server 2006 and how to roll it out smoothly for your users and

organisation.

Module 3: Using Forefront TMG 2010 as a Secure Web Gateway: This module covers understanding and implementing malware inspection, URL filtering and HTTPS inspection.

Module 4: Protecting your network against threats: Learn how to use Network Inspection System and Intrusion Detection on Forefront TMG 2010 to enhance your network security.

Module 5: Availability and Redundancy: This module covers high availability scenarios, including ISP redundancy and best practice around the use of NLB.

Module 6: Email Protection: Learn how to install and configure Email protection on Forefront TMG 2010 using Exchange 2010 Edge and Forefront Protection for Exchange.

Module 7: SSTP and NAP Integration: This module provides an overview of the new SSTP protocol and how Forefront TMG 2010 integrates with Server 2008 Network Access Protection.

 PRE-REQUISITES:

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100

Managing and Supporting a Windows Server 2003 PKI Workshop

Course Description

This, two-day, instructor-led workshop provides participants with the knowledge and core skills to understand, manage, monitor and support a Windows 2003 Server PKI. This lab-based workshop consists of demonstration, workbooks and labs that provide hands-on experience focused exclusively on the skills and objectives that align with managing, monitoring and supporting a Windows Server 2003 PKI.

TARGET AUDIENCE:

This workshop is intended for professional Windows Server 2003 systems engineers who have an experience of using and implementing client and machine certificates and have an understanding of a Windows Server 2003 based PKI.

BUSINESS NEEDS:

Organisations who wish to develop their understanding of Windows Server 2003 PKI management and support requirements, with a view to improving the operational health of the PKI by implementing efficient and effective support, operations and management best practices.

BENEFITS:

After completing this course, you will be able to:

 Understand certificates and certificate technologies  Understand certificate architecture

 Understand an overview of certificates in Microsoft applications

 Understand PKI technologies

 Understand the basics of PKI design and architecture  Understand the common support tasks required to

manage and maintain a PKI  Understand the CA user roles

 Understand PKI configuration and change management practices

 Understand the use of PKI management and troubleshooting tools

 Implement CRL distribution points  Implement CA monitoring  Implement CA auditing

 Implement Certificate Server and PKI disaster recovery  Understand and resolve common break fix scenarios  Discover and use the best PKI tools available for a given

scenario

SYLLABUS:

Module 1: PKI Fundamentals

Build upon your understanding of PKI technologies including common components, encryption types/algorithms and the foundations of Certificate Servers and the use of certificates in applications. Understand the considerations for a healthy and well maintain PKI, include the considerations for high availability, CRL/AIA distribution and certificate validation. Discover and use the tools which are available to help administer, maintain and troubleshoot your PKI. Labs Include:

 Automatic publication of remote CRLs  Monitoring service availability  CA certificate renewals  Key Recovery and Archival

 CRL and certificate troubleshooting techniques  CA Disaster Recovery (DR)

Module 2: Management and Key Recovery

Learn the best practices in the operation, management and support of a Windows 2003 PKI. Understand how to implement the automatic publication of CRLs to HTTP locations and learn the best practices and support guidelines for CRL CDPs. Understand the security considerations for a common PKI design and discover the operational best practices for capacity planning, disaster recovery, certificate revocation, contingency planning and monitoring/alerting. Discover how to implement and use key archival and recovery and learn troubleshooting techniques for dealing with common certificate and PKI related issues such as CRL failure events.

PRE-REQUISITES:

This workshop provides an overview of certificates and the use of certificates within Microsoft applications however this workshop is not suited for those new to certificate or PKI technologies. The workshop assumes extensive, day-to-day practical and hands-on experience using Windows Server 2003.

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101

Microsoft Forefront identity Manager 2010

This three-day instructor-led workshop introduces and explains the features and capabilities of Microsoft® Forefront™ Identity Manager 2010 (FIM), and provides an overview of the solution scenarios that FIM addresses. The workshop format includes presentation, discussion, demonstration, and many hands-on exercises. It is intended for students who have no previous Forefront Identity Manager 2010 or Microsoft® Identity Lifecycle Manager 2007 (ILM) experience.

TARGET AUDIENCE:

This workshop is intended for Systems Engineers, Developers, Architects, and Project Leaders who need to gain a good understanding of how Forefront Identity Manager 2010 can be applied to manage identity information across a number of directories or databases. It is also suitable for those who simply want to review the technology in some depth.

Forefront Identity Manager (FIM) 2010 changes the current state of identity management by providing powerful end user self-service capabilities. IT professionals are also given more tools to solve day-to-day tasks such as delegating

administration and creating workflows for common identity management tasks. In addition, FIM 2010 is built on a .NET and WS-* based foundation for developers to build more customized and extensible solutions.

After successfully completing this workshop and attendee will be able to drive and implement the following:

Empower People – With FIM 2010 end-users can easily perform self-service tasks such as group and distribution list

management with self-help tools integrated into a SharePoint-based console as well as directly in Microsoft Office Outlook. FIM 2010 provides IT professionals with the tools they need to manage identities through a SharePoint-based policy and workflow management console. Developers have access to extensibility features through extensive public APIs.

Deliver Agility and Efficiency – FIM 2010 integrates enterprises' heterogeneous infrastructure, including directories,

databases, and line of business applications. FIM 2010 enables management of heterogeneous strong authentication systems, such as third-party certificate authorities.

Increase Security and Compliance – FIM 2010 provides management features that enable system auditing and compliance.

By integrating the tools IT uses to manage identities, credentials, and resources, FIM 2010 helps organizations integrate policies across the organization and secure the enterprise. Integrated management tools allow organizations to better enjoy the security benefits of strong authentication.

The following will be delivered:

 Introduction to Forefront Identity Manger 2010  The Synchronization Service Manager

 The FIM Service and Portal  Managing Synchronization  Managing Credential  Group Management

 FIM Administration and Management

 A sound understanding of the purpose and some experience of the working of Active Directory

 A sound understanding of the purpose and some experience of the working of Microsoft Exchange Server.  A sound understanding of the purpose and some experience of the working of Microsoft SQL Server.

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102

Windows Server 2008 Public Key Infrastructure (AD CS) Upgrade and Migration

Course Description

This, one-day, instructor-led workshop provides participants with the knowledge and core skills to understand, plan and perform a Windows Server 2003 to Windows Server 2008 Public Key Infrastructure Upgrade and Migration. This lab-based workshop consists of demonstration, workbooks and labs that provide hands-on experience focused exclusively on the skills and objectives to support a Windows Server 2008 Public Key Infrastructure (AD CS) Upgrade and Migration.

TARGET AUDIENCE:

This workshop is intended for Windows Server professionals who fall within two categories. These are essential skill pre-requisites, as follows:

1) Systems engineers who have extensive day to day experience of operating and supporting a Windows Server 2003 or 2008 PKI.

2) Systems engineers who have previously (recently) attended the “Managing and Supporting a Windows Server 2003 PKI”

Note: The most value can be realised through attending both the “Managing and Supporting a Windows Server 2003 PKI” and “Windows Server 2008 Public Key Infrastructure (AD CS) Upgrade and Migration” workshops consecutively.

BUSINESS NEEDS:

Organisations who wish to develop their understanding and ability to plan and perform a strategic and trouble free Windows Server 2003 to Windows Server 2008 Public Key Infrastructure (AD CS) Upgrade and Migration.

BENEFITS:

After completing this course, you will be able to:

 Understand the new features and functionality in Windows Server 2008 Active Directory Certificate Services, including:

o Online Certificate Status Protocol (OCSP) o Network Device Enrollment

o Web Enrollment o Policy Settings

o Enterprise PKI (PKIView) and Monitoring o Clustering Support

o Changes in Windows Server 2008 R2

 Understand the different upgrade and migration strategies and the purpose of each

 Identify common upgrade and migration mistakes  Understand the elements which require

consideration when planning the upgrade and migration

 Understand how to perform an AD CS Upgrade or Migration

 Plan and create an upgrade and migration strategy  Deploy a simple OCSP infrastructure

 Deploy Web Enrollment

SYLLABUS:

Module 1(3): Active Directory Certificate Services

An introduction to the new features and functionality in Active Directory Certificate Services (Windows Server 2008 PKI). Understand the role and purpose of the new features and how these features will impact your upgrade and migration strategy. Labs Include:

 Migration from a Windows Server 2003 Enterprise CA to ADCS

 Planed removal Certificate Services from a Domain Controller

 Simple OCSP (Online Responder) deployment  Optional: Deploying the Web Enrollment pages on a

dedicated web server (away from the CA sever)

Module 2(4): AD CS Upgrade and Migration

Based on the http://www.micosoft.com online reference Active Directory Certificate Services Upgrade and Migration Guide, learn how to plan and produce and effective AD CS upgrade and migration strategy.

Understand the different upgrade and migration scenarios and the benefit of each. Learn how the new roles and features in AD CS will impact your upgrade and migration strategy. Finally plan your own upgrade and migration strategy based on a example Contoso.com scenario.

PRE-REQUISITES:

This workshop is designed to support the existing “Managing and Supporting a Windows Server 2003 PKI” workshop. It is important that all customers who wish to attend this workshop meet either of the Technical Audience scenarios mentioned in the body of this datasheet/agenda. As a individually run workshop all attendees must have extensive Windows Server 2003 or 2008 PKI knowledge.

Product Windows Server 2008 PKI

Duration 1 days

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103

3 Workshops

3.7 Manageability

IIS 6.0 Critical Problem Management WorkshopPLUS

IIS 7.0 Administration Workshop

IIS 7.5 Administration & Troubleshooting

Implementing Hyper V

Introduction to System Centre Operation Manager 2007

System Centre Configuration Manager 2007 Troubleshooting

System Centre Configuration Manager 2007 Implementing and Configuration

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104

IIS 6.0 Critical Problem Management WorkshopPLUS

The IIS 6.0 Critical Problem Management 3-day WorkshopPLUS course provides participants with skills and techniques that will enable them to implement processes, and utilise tools to ensure that all critical systems are properly configured for debugging. Thus avoiding reboots to enable debug support, before a critical problem occurs. The course also shows students how to reduce mean time to resolution by teaching the skills to diagnose the causes of many critical problems and the skills to make quick and effective decisions about next steps.

TARGET AUDIENCE:

This course is targeted at IIS 6.0 application developers and IIS 6.0 web server administrators and/or their support staff who have an overall stake in the functionality and stability of an IIS web server.

BUSINESS NEEDS:

The IIS 6.0 Critical Problem Management Workshop is designed for IT staff with a reasonable understanding of IIS concepts. The workshop focuses on understanding and troubleshooting issues with emphasis on IIS architecture. It also provides participants with the skills to both proactively troubleshoot and prepare for the debugging of critical problems.

BENEFITS:

At the completion of the IIS 6.0 Critical Problem Management Workshop students will be able to effectively:

 Recognise and determine what type of problem they are encountering and which tools to implement for each type of problem.

 Use basic commands of each of the common troubleshooting tools provided for troubleshooting IIS problems

SYLLABUS:

This workshop runs a full 3 days. Students should anticipate consistent start and end times for each day. Early departure on any day is not recommended.

Incoming Assessment:

 Students take a 25-question quiz that baselines their knowledge. Module 1:

 Windows Architecture. Provides a basic understanding of the components that make up the User space and the Kernel space within the Windows architecture. Explains how to deal with exceptions in User space and Kernel space.

Module 2:

 IIS 6.0 Architecture Presents the internal architecture of IIS 6.0. Describes how various features of IIS can be used in maintaining web servers and how these can be used in troubleshooting issues.

Module 3:

 Troubleshooting Tools. Discusses in detail the many tools that can be used for troubleshooting common IIS problems. Focuses on the tools used by Microsoft support engineers and how they can be applied to resolve a variety of issues. Module 4:

 Problem Analysis. Provides an opportunity to apply newly learned knowledge. Emphasises free-form troubleshooting labs that provide practical experience in troubleshooting realistic problem scenarios.

Outgoing Assessment:

 Students complete the quiz again and compare Incoming with Outgoing results to measure knowledge transfer. Action Planning Session:

 Students develop Action Plans to improve real-world situations and/or implement proactive measures.  PRE-REQUISITES:

To ensure the high-quality knowledge transfer expected by the attendees of this 3-day workshop, class size is limited to a maximum of 16 students who meet the following criteria:

 At least 1 year experience in administering or developing IIS 6.0 servers or applications. Experience as escalation

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105

IIS 7.0 Administration Workshop

Microsoft Windows Server 2008 introduced a new version of Internet Information services (IIS 7.0). The architecture and process model changes in IIS7.0 together with the changes introduced in Windows 2008 make it necessary for web administrators to upgrade their skills in order to effectively manage web servers for their organisation.

The IIS 7.0 Administration workshop helps attendees understand the new features of IIS and how they can be leveraged in a production environment. The skills and techniques covered in this workshop enable IT Staff to:

 Install and configure an IIS 7.0 web server

 Assess and configure appropriate security for hosted web sites.

 Leverage the right tools and processes to manage and maintain the hosted web sites.  TARGET AUDIENCE:

Participants attending this workshop should be IT staff responsible for Web Server Administration or Web Server Support in a production environment.

BUSINESS NEEDS:

Ideal for organisations who have or are planning to deploy IIS 7.0 web servers in their production environment and would like to ensure their IT Staff have the necessary skills to support and manage them effectively.

BENEFITS:

After completing this course, you will be able to:

 Understand the new Architecture introduced in IIS 7.0  Learn how to setup and maintain an IIS 7.0 Web Server  Learn How to secure an IIS 7.0 Web Server

 Gain the skills required to perform preliminary troubleshooting.

 Understand more about the IIS 7.0 configuration store.

SYLLABUS:

Module 1: IIS 7.0 Installation

 Windows 2008 Setup philosophy  Installing IIS 7.0 using GUI

 Installing IIS 7.0 using Command Line Module 2: Core Infrastructure

 Compare the IIS 7.0 process model with IIS 6.0  Identify the Core Components of IIS 7.0  Describe the componentisation of IIS 7.0  FastCGI

Module 3: Configuration

 Introduction to the Configuration Store  Configuration delegation

 Working with APPCMD and APPCMDUI  Metabase Compatibility

Module 4: Administration UI

 Introduce the new Administration UI

 Common administrative tasks with IIS Manager  Feature Delegation

 Remote IIS 7.0 Administration  Shared Configuration Module 5: Security

 New security features with IIS 7.0  Improvements to existing security features Module 6: Supportability

 HTTP Errors

 Runtime Status and Control API  Failed Requests Tracing  Event Tracing for Windows

PRE-REQUISITES:

To help ensure a high quality knowledge transfer, attendance is limited to a maximum of 15 participants. Experience of previous versions of IIS is highly recommended.

References

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